Public Storage Self-Storage Units at 3555 Radio Road, Naples, FL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
4'x4'Online only price$ 32/moSmall 4'x4'
$ 32/mo $43Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 66/moSmall 5'x10'
$ 66/mo $87Best Price Label
- Outside unit
- Drive-up access
8'x8'Online only price$ 89/moMedium 8'x8'
$ 89/mo $118Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 93/moMedium 10'x10'
$ 93/mo $124Best Price Label
- Outside unit
- Drive-up access
8'x12'Online only price$ 114/moMedium 8'x12'
$ 114/mo $152Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 155/moLarge 10'x15'
$ 155/mo $207Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 222/moLarge 10'x20'
$ 222/mo $296Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 303/moLarge 10'x30'
$ 303/mo $404Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 508)
The lady that works there always helpful and pleasant to me!! She even gave me some stuff that was left behind by some people that was renting a storage.
Excellent location, recently renovated externally, Carla's management is exceptional, always very prepared and courteous.
Excellent location, the spaces are well managed and Mrs. Carla is exceptional, her office is super efficient
Carla's service is excellent, her office is always ready to solve problems, very important for those who work to have such a high level of service. Thanks Carla
I really appreciate the help these two girls gave me today in the office. they did a great job
Carla was great, she help me a lot to Get the unit. Also show me how to use the app. Thanks Carla
Carla helped us out today with a great deal! Definitely 5 star service!
Thank you very much mis Carla for the great service . 💪🏽🙏🏽
Thank you Mrs Carla
Easy, good prices, secure, good first month deal.
I went to rent out a storage and Carla was great! She helped me and provided me with the best service out there. Thank you Carla!!
Carla was amazing and the app is very quick and easy!
Great service and great staff! If you ever need help ALWAYS ask for Carla!!! She is amazingly patient and understanding. I'd choose the Radio location every time!
Carla was very helpful with helping me upgrade to a bigger storage unit and so friendly. I really appreciated it!
Carla is an awesome rep for this company. She takes her time and knows how to treat a customer/ renter. She deserves it all. A true hard worker. She also introduced me to the mobile app which is a major help and easier access for me . Keep up the amazing work. You are awesome.
Berry nice and friendly
Carla was super helpful love her great customer service thank you
Carla was tremendous. A true team player! Couldn’t do it without her help!
I was with Carla She help me with everything that I need she is a good employee Thank you
My name Carla was a pleasure to deal with an extremely professional made the whole process. Very simple a great experience.!!
I needed storage for my college stuff and Carla was so helpful.
I was relocating for work and Carla was so helpful making sure I got the right size unit for all my stuff
Diana and Jamie work at both locations and in Naples, FL. THey have been beyond helpful to me and with kindess.I live in Chicago and will soon come to get my things. I feel that they are keeping it safe
Carla was extremely helpful and such a great person to deal with! You won’t ever be disappointed!
I needed to store items for my daughter in college and Carla was so helpful to ensure we made the best choices for our situation. Highly recommend this store and ask for Carla!
I had the best experience there. Team Carla was a joy to work with
Carla is amazing. She goes out of her way to help with any question that I have. I wish more people were like Carla. Five stars is not enough.
When are employees in the office? Haven't been able to find one in either White lakes or davis
Carla was an amazing person, due to the fact I had mention that I wanted some bigger, and she kept a look out and was able to get me into a bigger unit. She’s just amazing and such a pleasant soul
Great fast service, clean facility, and the app is pretty well and easy to use, highly recommended, Carla was beyond great help👍🏽
Carla was amazing!!! Kind, cheerful, and extremely helpful!! And the app rocks!! I can open the gate from my phone. So pleased with our experience!!
Carla was very helpful and kind! The app was super helpful!!
Ask for Carla.. She went over and above her job. She helped me get the price I wanted even though I couldn’t get it on my own through the website. She gave me this wonderful app called Public Storage that I could open the gate with. With just a click on my phone the gate opens. No waiting at the gate to push numbers in. Thanks Carla for all your help.
Carla is awesome. Keeps a clean property and is so friendly
A wonderful place. Such helpful staff. Carla helped me all through it with an app and how to access the gate. Highly highly recommend a storage place thank you Carla.
Carla is so helpful. Thank you for the amazing service!
I needed a storage unit to make room in my garage for a few months. Carla took great care of my needs. She was very nice and easy to do to with. If your need storage space go see Carla
Carla is the best! Keeps the place clean and always friendly to everyone here! Will recommend this location.
Carla is the very best super nice and attentive!! App works like a charm! Very easy and simple process for everything!
Love that they have updated and have an app to access the unit. Carla is very helpful.
Carla is great to work with!
Carla the Manager at this location is superb! I appreciated that she was available before business hours, on her day off to assist.
The Manager Clara was amazing. She was prompt and attentive with our needs. She also made things easy for us with the Public Storage App.
Carla is the very best. The app worked beautifully. Highly recommend this location and Carla for her kindness and wonderful service!!!!!
This is an awesome experience Carla is the best support for our first experience renting the App is good
Carla was super with my storage The app is amazing
Great experience! Carla is very friendly and helpful!
Carla WE are so Appreciative of You continuously going above and beyond. Not only the customer service You provided but the compassion and innerstanding that allowed Us to be assured of the Positive Energetic flow that is at this location. Knowing that My personal belongings were surrounded by Peace and Prosperity because of Your energy gave me a sense of security. Thank again for all that You do and who You are. May Your days be Joyous.
Carla was great, very helpful and made the process easy to get a u it rented
Carla is absolutely amazing. Great service and professionalism.
One of the best places to store your belongings. Carla does an excellent job! The app is very helpful too.
Thank you Carla for being so helpful with our transition. The app is working out beautifully.
I just stopped by for a few packing supplies and the manager Carla was super helpful. 5 stars!
Very courteous and helpful
The worst place to put anything my little 8 by 4 unit only had a few things in it I had a Gibson explorer nicely tucked in invisible to passers-by yet someone had the time and tools they needed and stole it I should have stored it on my front porch it would have been safer!!!!
Kathy was super helpful making a super stressful situation less awful. She has so much patience and explained everything to me. I feel like I got a really fair price and really great customer service.
Kathy was very helpful and very professional. It was a pleasure doing business with her.
I had a good experience there,Kathy was so nice and very helpful,I would recommend everyone to go there,thank you Kathy
Booker was great!
Stephanie was excellent and helpful.
Stephanie and Booker were fantastic as usual. Stephanie has been helping us for a while and we love her!!!!
The place is great. Booker got me a great deal on a storage space for cheap by going online.
Booker was very helpful. He was able to get me into a large space for cheap!
Booker was really helpful giving a great deal with a storage!!! Definitely recommended here
Amazing customer service, Booker was amazing and very pleasant to work with 😊
Booker was very helpful and got me a great deal on a storage unit!
Booker was very helpful
Booker was quite knowledgeable, professional and conscientious! Painless paperwork. Clean and well kept office. Overall a positive experience.
Booker was very helpful and caring Very nice guy
I rented a drive-up 10x10 unit online and came in a few hours later to move stuff in. The manager, Booker, was very polite and got the details squared away in just a gew minutes. The unit had a 3ft wide door instead of a full size garage door so I requested a change. Booker was very accommodating and got me switched to a different unit with a full size door in just a couple minutes. The best part is a Bluetooth app for my phone which I can use to open the main gate instead of typing in an access code. For the 6 loads I brought in that day, the app saved me a ton of button pushing! Booker helped me get the app loaded on my phone and we made sure it worked. I was smiling when I walked out of that office and I'm pretty sure that you will too.
Booker was very helpful today and in no time i was out the door with my problem resolve and he took the time to answer all my questions
Booker is awesome!
Booker was extremely helpful. He was very kind and informative!
Vuelvo ha estar Felíz en Recibir nuevamente éste servicio, gracias por esmerarse en ello a la muchacha que me atendió..♥️♥️♥️🙏🙏🙏🙏🇨🇺🇨🇺🇺🇲🇺🇲🇺🇲
Booker was fabulous!! I was late coming in so I did an e-rental. Everything was set up for me with the entry codes upon my arrival after hours. Booker went above and beyond the follow day to assist me with my chain and lock. I wish all the facilities were this well managed. Great job Booker.
So the only reason I'm giving 4 stars is because of the fees. But besides that, Marty that helped us was extremely friendly and we were able to a storage unit right away. Now if only everyone was as friendly as Marty then moving would be so much less stressful.
Excellent service from both Jamie and Booker. Highly recommend Public Storage for all your storage needs. They go beyond being helpful.
Booker was Very helpful.
Booker is great and help very good to the customers
Booker kept in touch with me & got me a super deal on my storage space. We’ll done!
Booker was great excellent help thank you very much
The kindness and most helpful man, that I have ever met. Thank you Booker, you’re the best!!!
Friendly staff and the app is very convenient.
I love everything about this location. Booker the gentleman in the office is awesome to work with. Me explain everything in detail and really makes renting a storage unit easy and enjoyable.
I'm extremely satisfied with this company and their choice of management,This morning the bracket to my lock was loose and infact came apart,so I noticed the manager Cassie" which has been nothing less than great in every way" was extremely busy with what appeared to be someone's storage all over the ground in .large amounts .She took the time to view my issue ,Wich I was pleasantly surprised, to see it done Wich she promised,due to the amount of work she had to accomplish..I am a painting contractor so there are Tens of thousands of equipment in there and she replaced the hole bracket,and called to inform me that it was completed...The world could use more of this type of leadership and quality services...I would give 10 stars if available
My experience with this storage facility is mostly positive. Cassie is an amazing employee and super helpful! She has helped me with several minor problems and always comes up with a great solution. The storage facility seems to be very secure and easily accessible. My only complaint at the moment is that ants got into my storage unit and when we moved our boxes into our home and unpacked, we unpacked hundreds of ants. I’m assuming that with all of the rain SWFL is having, the ants were looking for a nice dry place to retreat to. There’s another positive about the storage unit, it’s dry!
Came in yesterday to buy some boxes and Cassie was there to help and even helped me get 10% off my purchase! Very friendly and kind
I talked to Cassie when I called and she was very helpful and very professional. Great service over all.
Me gusta la atención de Amber, el alquiler es justo y un lugar seguro y tranquilo...lo recomiendo
Trinity did a good job!
Great experience daniel was very nice even walked me around the property he is a genuine guy what a great experience
Great service!!! Thanks Eric
We rented a storage space here a few days ago and we are very pleased! I came in today to move some stuff and the person that rented us the unit helped my aunt and I lift some of our heavier boxes. Thank you very much eric and public storage!
Perfect service I’m very happy with the help
Trinity was great
Trinity, was awesome. Very efficient, pleasant, and helpful !!
Trinity was fabulous! She has high energy, very knowledgable, made me feel very special in working through her solution for me and should be the prototype for all future hires at Public Storage!! Excellent!!!
Trinity was very helpful
Trinity did a great job today :)
Trinity was a great help and wonderful customer service. Very polite and greeted me as I enter her office. Public storage is so lucky to have someone so responsible and professional.
Trinity was very knowledgeable and professional. She always had a huge smile on her face with a pleasant upbeat attitude. My experience was Great!!
Trice offers a welcoming, friendly service and very kind., Thank you..
Trice did a great job with helping me. She is very nice.
Amber was great. Made the process very easy and painless. Highly recommend Public Storage and Amber
An amazing experience from start to finish. Great rates and great people. So glad to work with Trinity and get so much great help.
The person behind the counter was super friendly and very quick.
It is rare that I am inspired to write a review - this is only my second ever - but I have been so impressed with the care and service I receive at Public Storage on Radio Road in Naples that I must speak out - and specifically give a shout-out Amber. I have been a satisfied customer at this facility for over a year, and when it was time to get another unit, Amber was extraordinarily patient and helpful as I tried to find the best fit for my needs and as my timing shifted around. She provided the level of service I typically only see from a proprietor. It is refreshing to find someone that understands her business and takes pride in providing superior service. Thanks you Amber!
Awesome very professional.i would of given Amber 100 stars for her ability to make costumers service so pleaseant wich is hard to find...
Greatest customer service
Amber was Very Helpful and Got us a unit and lock as fast as she could be because we were in a rush and could not get into our big unit so she got us a small unit just for us to empty our car out because we we’re going to Orlando and just needed to empty our car out and she gave us a lock because we got lucky and someone just left it so that was very generous of her to give us a usually 20$ lock so we got got a little 4x4 unit and was perfect and then we left and thank you Amber . Highly recommended to everyone
Clean secure helpful pleasant I am a returning customer.
Thank you Kaitlyn for all your help today. First time renting a storage unit and we were very pleased with the service and facility.
Amber was very nice! Wonderful costumer service and great attitude!
We Love Public Storage. The People And The Storage Facility Are Very Nice And Clean. We Are Planning On Renting A Big "Car Bay" Unit Next Month, Mrs. Rebecca Anne & Mr. RobBob E. Martin, Jr.
Amber was amazing, the facility and Storage units were clean and Amber explained everything. It was a easy and quick to get my storage needs met. Also very reasonable.
I’ve been a customer for 2014 and I’ve always been taken care of with Public Storage. Victoria was so kind to take time and ask me about how my unit is. Great place for storage!
Move in was Fabulous with Victoria and Remy ...
Walking in I had no idea what to expect! Having never rented a storage unit before! The property manager Victoria was awesome explaining everything I needed to know, to make sure I was comfortable storing my belongings there, showing me the storage location, basically the entire process beginning to end! Overall an excellent experience!
Vicky was so nice and lovable. She was willing to help and easy to talk to. I would recommend coming to her for all your storage needs.
Very friendly and extremely helpful! I would absolutely recommend!
Amazing customer service at this location, Victoria was beyond helpful and super friendly. Keep up the good work
Mike couldn’t have been more helpful and friendly while maintaining professional standards during a very busy time! Thanks again for his help and patience!!
Great place, not too expensive and convenient. Shout out to Victoria; she is doing an amazing job. Great customer service skill and super friendly. Lady needs a raise or something
Victoria provided me with excellent customer service!
Very rude !!! Too much thief!!!! And no respect at all!!!!
Victoria was wonderful assisting me today, will come back here!!
VICTORIA WAS AMAZING AND HELPFUL AND GREAT
Customer service is always very helpful and courteous. Victoria is exceptional! She is very good at what she does and seems to enjoy making sure customers are leaving informed and happy.
Victoria was very helpful on the phone and then Mike in person was very professional and knowledgeable. It was a great and easy experiecne.
Victoria was awesome! My time here has been great
Great customer service! Clean units!
We have moved from another storage to Public Storage at Radio Rd. Naples. The layout is highly accessible and we are satisfied with our unit. In particular, we found Mike M. both courteous and helpful. In our view, good management is a great comfort to people using this service. Millie and Laurence Cazaly
I have used Public Storage over the years, Laurie is extremely helpful and such a nice lady. I will continue to use Public Storage and recommend them :)
Laurie was amazing, she was friendly, knowledgeable, and very helpful. I would recommend working with her any day.😊👍👍👍
Today Laurie saved me $!00/month on a unit suitable for my belongings. Laurie is always very accommodating and provides each customer with the same level of service. She is always there to lend an ear when time permits. Thank you Laurie!!
Easy Check-in and Customer Service Mike was great with the check-in and Laurie has been nothing but friendly. Nice people, secure property. Like the free-month special. I feel comfortable knowing my belongings are under their care!
Laurie got us checked in smoothly, quickly and in a very professional manner. The space we reserved to rent was ready to go, clean and easily accessible. We are looking forward to moving our goods into this space. Thanks Laurie!
Laurie was very polite and helpful and gave me a good price I would recommend her to anyone
I gave 5 stars because of Laurie. If it wasnt for her amazing customer service and amazing personality, i would have lost or moved my unit a long time ago. Laurie is the best part of public storage. She deserves a raise and a promotion. Thank you Laurie for everything you do.
Laurie is the nicest person.she is the best person that has worked here is a long time she is always nice and friendly.laurie keeps the property clean and nice.i highly recommend this place to anyone who wants customers services with a great personality and friendly.i am sorry I no longer have a storage. Laurie is a sweetheart and always cares
Great service great place
Is the best storage place I highly recommended
Great person Laurie was very helpful and knowledgeable. She dealt with all our questions and we are very happy
Update on 11/18/19, just had Lori call and reducing our rent! Have been with this public storage since 2012 or so, great people there and all smells so clean. Prior review: Randy was so helpful in showing us the different storage options, getting our acct signed up and always such a good mood. We got our stuff moved in promptly that day and have our acct on auto pay to make it easy.
Great place and convenient
Ronnie and Laurie are great customer service people very helpful. Update 11/4/2019 . As wonderful as my experience was using this facility to keep my belongings it was completely wiped away when I drove from N.C. to Naples Florida to pick up my belongings and was told very rudely that I still had to pay for full month (which I knew and gladly paid) because of policy and to comeback later in month to get belongings. This was my only open opportunity to pick up my belongings. If this is how public storage treats their exiting patrons I will not recommend public storage to anyone
Not only was the facility clean and convenient, but the manager, Laurie, was so helpful. I would definitely recommend this business!
Great location that is always clean and well kept. Very friendly staff, Laurie goes above and beyond to ensure guest satisfaction, and great rates! Would highly recommend!
Excellent customer service and Laurie is fantastic.
They dont refund money for time not used up
Laurie, the onsite manager is outstanding. She provides great service!! Location is perfect and clean as well.
I was helped by Michael finding my spot . If you want a good help ask for him .
We moved from NH this week and finding a storage unit, that was clean and easy to access, was tops on our list as we arrived. The online ordering and check-in process could not have been easier. When we arrived on Monday, Laurie was warm and inviting and set us up in minutes. Our unit was clean and had the easy access we were seeking, along with great pricing. Thanks for the great unit and the elevated engagement.
I have had a storage unit here for more than two years. They have always been courteous and helpful. Security is Great. I highly recommend them to all of my friends.
Have been at the storage for almost a year, and have to say they really work with each situation and care! The building is safe, secure and clean. Laurie is a great lady, and goes above and beyond for her customers, with a wonderful calm nature and a smile:)
Laurie went above and beyond, to provide outstanding service. Would certainly recommend this location.
Laurie we an awesome person and treated me with respect and clarity. I will be using her site for now. Thank you Peggy Moberg
Estoy muy feliz con todo de lo que la muchacha me ha dicho me ha enseñado, recomiendo la muchacha y todo
The lady was very very helpful she showed us the property, excellent service I love it the atmosphere was and is excellent will definitely recommend for everyone
Laurie is the best good services place always clean 5 stars👏🏻👏🏻👏🏻👏🏻👍🏼👍🏼👍🏼
The staff is very helpful and friendly. The grounds are well maintained and secure.
Laurie,is heaven sent.what an asset to your company. Make sure you have all cloning rights.She is peace in the storm of storage situations
We been using Public Storage at the Radio Rd. Location in Naples for 12 years and Laurie has been great to us. We go to our unit at least 3-4xs a week, so we see her often and she always greets us with a smile. I also noticed the grounds have been kept cleaner since Laurie took over. I would recommend using this location for your storage needs.
Great storage facility. Laurie and Michael are very helpful and caring. Highly recommended!
I came back to public storage because they helped me out before when I was moving, and they are great people specially Laurie she's the best.
They are very accommodating sand willing to help you. That is a plus. Laurie Day was amazing and an asset to your company. I still have my storage unit and am very pleased and worry free about my belongings. I am very pleased with such good service.
Laurie is great! Very helpful in renting of unit and accommodating as well!
Nice place nice people verry friendly
Great location! Great Service!
I was pleasantly surprised with the Staff (Laura) being so professional with meeting my needs for storage 5 Stars +.
Laurie is is easy to deal with. She is friendly, competent and and very knowledgeable about the storage business.
Laurie was very accommodating and good prices! Great location!
Laurie day was very Pleasant and explained everything
Laurie was very helpful . Great value.
Laurie is Awesome!
My experience with this public storage has been great. The property manger Laurie is a such a nice and helpful lady. She has made this process super simple. If anyone out in the area is looking for a place to Store there stuff be sure to come over to this one!!!
Nice hospitality and from laurie... Thank you
Laurie is AMAZING! If I were her boss I would treat her to HAWAII because of her great customer service! She knows how to go above and beyond to make a customer happy and now I will always be coming back to Public Storage on Radio Road for life only if Laurie is still there.
Lori is an awesome person and very professional..shes a keeper
Fast and great customer services.
Laurie is awesome! Very helpful and friendly! The property is very clean, secure & safe. Best storage facility in Naples hands down! You cannot beat the prices.
Laurie was very agreeable and easy to work with. She is very friendly and accommodating! I highly recommend using her facility
Laura was very helpful very entertaining and a very good customer service rep very good I do enjoy this service thank you very much nice person .
Laurie s doing a great. Job...doing fantastic here! Good and clean
Laurie is very Good
I had an amazing experience! Thank you Laurie for a wonderful transition into my new home in Naples, super helpful!
Laurie was fantastic to work with. Made this such an easy process. This is the best place for storage
By far, nicest people in town!!! Lauri is absolutely wonderful- keeps you up to date on all of your storage needs and is always kind and patient!! Facilities is easy to access aNd always clean! Thank you Lauri for all of your help!!
This will be my third time securing a storage unit at Public Storage so that should tell you a lot. I've always been treated extremely well and felt that my belongings were secure. Laurie's great and had me feeling like we'd been friends for years by the time I left there.
Laurie is the best. Very friendly and professional. Great place.
Laurie is awesome, so friendly and helpful...signed up for a unit this morning and she made it so quick and easy! Facility looks very clean...glad we chose this location!
Great location, very clean and secure - took less than 5 minutes to set-up the unit rental -- Laurie is awesome, upbeat, and very helpful. Pricing was half of what I was quoted elsewhere!
Laurie is awesome to work with and is always pleasant. I always look forward to coming in.
Great location, Laurie was very professional, courteous and most of a pleasure to deal with.
Mut buena atencion pperfecta atencion
My manager Lori is the best. Always been a big help in finding me additional spaces at fair prices. I highly recommend this location.
Great customer service unbeatable prices, I totally recommend 😘😘😘
Laurie was very helpful with the move in .
Great friendly service by Laurie and reasonable prices! Customer for a year and I’m very pleased with Laurie’s service and outstanding customer service .
Just moved in to this facility in August. Had another "competitive" facility for 10 years. Much more expensive and low ceilings stunted my space. Staff is helpful and not overbearing. Great choice,glad we made the move!
Laurie love her! Will come back if I ever need storage again!
Great place laurie was very helpful and friendly.
Ronnie was great and helpful
Ronnie and Laurie, are literally fantastic, specially Ronnie she is super helpful every time I come in at all time. Appreciate it!!!!!
Mrs. Laurie thank you for your excellent help good job congratulations
Great place! Laurie is very kind and helpful with whatever you may need! It is clean and secure!
Laurie and Ronnie are great! Always courteous and very helpful, I always recommend this location when someone asks for suggestions.
Service is great here! Laurie is always friendly!
Laurie is a happy, knowledgeable person with great customer service skills. She is making this move as easy as possible. Thanks Laurie! The facility is always clean and tidy too!
I can't thank Ronnie and Laurie enough for helping me this weekend! They both went above and beyond for me, especially Ronnie. She made sure I would have a cart to use today. Moving would not have been possible without her.
LAURIE WAS VERY HELPFUL VERY SWEET THANK YOU FOR YOURE HELP.
Laurie was very easy to do business with and was quick to get a unit ready for move in..thanks so much!
Laurie, was the best customer service rep, great personality and made it a pleasure every time I came to my unit.
I've been in other storage places and so far this has been the best experience for me, Laurie always waves at me at the when I enter the gate. Very pleasant person!
Ronnie was great! Units were nice and clean and very helpful professional staff!
Very fast and easy!
Laurie went above and beyond to help us. Clean, secure and reasonably priced. Great service! Thank you!
Great experience renting and moving out without a hitch!
We have had storage unit for 3 years. This location is very clean organized and well ran. Every time we had to go to the unit we experienced excellent customer service. The most time, Mica, went over and beyond . With a smile the entire time , she was assisting me with my issues. (Little things, as we were moving out). All in all is has been a pleasant experience.
Run down facility.......unit leaked and caused water damage and staff was unconcerned and said “that happens” anyone looking to rent should go to Extra Space or Cube Smart. New facilities, great staff and no leaks
Great location, clean, secure, easy access and very helpful staff. Laurie is the best!
Great property. Clean with very friendly staff. The manager Laurie is all smiles and provides excellent customer service.
Laurie was very helpful and nice and a lifesaver today!
Laurie is always very helpful and always has a very delightful disposition!
Excellent customer service!
Laurie is Very helpful and a friendly individual!
Review is by my sister in law Toni Belknap. (No computer) Toni raves about how well she is treated by Laurie and the gang. Says beyond helpful. Considerate. Willing to go the extra mile.
Property Manager, Laurie has been extremely helpful and keeps the property spotless.
very friendly and helpful. Had all paperwork ready. 5 stars all the way.
Nice clean place, Laurie was very helpful service was quick and easy
I had the best service because Laurie is good at customer service. I have known her long time rented at north naples also. Keep good employees like her.
Great place for storage. Best in Naples. Price was great and no upsell to try to get you to buy unnecessary items. Laurie the manager is friendly, professional, knoweledgeable and makes you want to rent from her. The grounds are clean and safe. They will always have my business.
This is a great location. Laurie is an excellent customer service representative. I appreciate all the help moving in.
Love this place! Very nice staff and clean! Very content leaving my things here in my unit ☺️
The property was very clean and never had any problems getting through the gate or my unit. Laurie was very friendly and helpful. I would recommend this storage facility to anyone. Thanks for such a pleasurable experience.
Laurie did an outstanding job. Excellent customer service. 10 stars if possible!!!!
Not the best place to put any big items but for a surplus of boxes it is perfect.
The office is very friendly and professional. The Manager, Laurie. is an exceptionally helpful, and knowledge individual. She has been quick to help solve some problems I had. A well-run office which is very welcoming. my only negative is that I have had this storage space for many years and you are consistently raising my rental cost. I a at the point of having to give up my storage if I cannot find a less expensive one.
Horrible! Corporate cannot get me set up to pay on line. They want to charge you 20.00 to pay by phone even though they can’t fix their own problems. Corporate and the location don’t seem to have the correct information which results in being told Inwas paid until the end of the month when in fact I was not. All a ploy to charge extra fees. Staff is rude. With all the new Cube Smarts and Extra Space Storages I would go there. Better staff, cleaner locations and technology that actually works!!
This public storage is very clean and the Manager Laurie is very helpful and is prompt in helping you resolve issues with your unit. I’ve rented several units with them in the past three years. I would recommend anyone in the area looking to rent a storage unit to check out this Public Storage on Radio Road.
Excellent Customer service! Laurie Day had made my experience very easy!!!!!
Laurie was awesome... She came right out and helped me my storage unit, she offered me additional options like boxes and damp check... customer service was great! Thanks again Laurie.
Laurie provided me with exceptional service. She was very attentive and did her very best to help me. Thank you very much, Laurie! You are great and it was so nice to meet you!
Very nice and helpful.
Micheal was incredibly helpful. Each employee was down to earth. Great customer service. Stress free environment. Excellent experience
I highly recommend Public Storage on Radio Rd Naples, Fl. Laurie, the manager goes above and beyond to provide excellent customer service. The facility is always secure and clean. I have no reason to go anywhere else!
Handy storage place with a national presence.
Kandi was a great help throughout the entire process. Glad we chose this Public Storage location, where we know our belongings are safe and locked away in a climate controlled environment.
Laurie Michael was very sweet and helpful and made it a very easy experience
Great customer service!!! Lauren is wonderful!! I had a issue but it was took care of right then.. And district manager was absolutely awesome.. Thank you sooo much ❤
Michael was very informative and made the process of joining the Public Storage family very professional! You're lucky to have an associate like Michael on your team. Great customer service!
Laurie, was totally awesome... She was a breath of fresh air.... Come one come all!!!!
Laurie is an exceptional worker. I most definitely will be back if I ever need storage. I'll also recommend Public Storage to family and friends
Laurie was a great help getting ys situated with our unit. Great customer sevice. Would recommend to all
Laurie was great helped us with all our needs even has tape and boxes ready!
Candy was awesome
Laurie is awesome! What customer service should be like everywhere. Great good!
Awesome customer service thank you so much keep up the great work.
Kandi very helpful and considerate
How soon can I reserve a unit and how soon can I start putting my one bedroom apartment into it how much per month will it cost
Very pleasurable time. Great service great deals. Very good attitude and joyfyl
Candy was great!👍🏽
Very good customer service . Laurie is Awesome ! She answers any questions I have and helps me find the appropriate size storage needed.Highly recommended coming to this location
Kandi was awesome! So so helpful
Kandi was excellent
Kandi was nice and efficient. Got us set up quickly. Property is neat and clean. Thank you!
Kandi was a give us an excellent attention ! Was nice to meet her !!!
Walked right in and Kandi made everything easy and simple. Would highly recommend Kandi and Public storage
Laurie was such a huge help!
Customer service was awesome
Laurie always makes me smile outstanding customer service and will refer people to this location!
Easiest transaction of the year! From the initial phone call with Miguel to meeting the manager, Laurie, the process was simple and direct. Thank you.
The people is really nice
Candi helped me in store and was very helpful and informative def. Would recommend to more because of her
Laurie is allwayshelpfull and she saved me money I always recommend public storage on radio rd
Great customer service
Very friendly personnel, all questions were explained.
Kandi helped me. had great customer service
Personally I have a storage unit they're clean friendly employees Love that place especially Tom Tom was really great went out of his way above and beyond to make sure that my unit was ready my unit was clean very kind courteous great person to talk with thanks again Tom I really appreciate all your help buddy and I definitely will come back for my storage needs with you here at Public Storage on Radio Road in Naples Florida
Have been a long term customer there have had great service from that location new managers there Laurie and Tom have been exceptionally helpful in all areas from billing to sizing issues . Great team need more like them two keep up the great service guys great customer service
Laurie has outstanding customer service skills,,,,,,,,and very good patient.
Laurie,has been amazing I would refer other people here!!
Laurie was the best. This place is outstanding and clearly the best in town. I highly recommend this storage facility.
Laurie, the manager, was extremely friendly and very helpful! I was not sure if I needed a 10 x 10 or a 10 x 20, so we hopped in her golf cart and she showed me both units. Even though I appreciated her pointing out that the first month for the bigger unit was dirt cheap, she understood that since I would need the storage for an extended period of time the smaller one was not only the right size but more economical in the long run. Laurie even had an extra lock for me since my unit needed two! The grounds seem very clean, the office is very organized with plenty of packing materials, the fencing around the yard had razor wire and the gate operated smoothly - this public storage seems perfect for my needs. Big thanks to Laurie!!
The property manager, Laurie, was very knowledgeable and very helpful. Not only with moving in and helping me get prices that were cheaper on certain days but also had the courtesy to call me one day when I had left my key in the lock less than 10 minutes after I left. She put my key aside and I came by a few days later to pick it up. All the staff is very gracious and compassionate and friendly towards their customers. I feel like my storage unit is very safe and secure. They have very fair pricing inside whether you need packing boxes or tape or the tape dispenser or even things like bags for mattresses or dividers for your glassware. They have an array of items inside to help the movie in process not only just the storage unit. I've used mini storage units and I will never go anywhere but this one and the City of Naples ever again.
Tom took good care of my storage needs, showed me units I was interested in and quickly handled paper work, I am pleased and recommend this to all. Thanks Tom
Tom set up quickly,great location.very clean.very happy with my choice for storage.
Very friendly , helpful and clean, wouldn't go anywhere else.
Laurie is extremely helpful in the process. She is very professional, kind, and understanding. She has a bubble personality. It is a great place to rent. I highly recommend this storage place.
Very Professional Very kind and understanding A pleasure to do business with Berthy you’re Awesome !!!!
Convenient place to rent a space. Laurie is extremely helpful in the process . Setting up an account online was very easy.
Laurie Great Job on helping Me out , Great place
I have rented climate controlled space here for a few years. The current office personel are terrific. - Laurie & Mark. I have consistantly found this facility to be clean & safe - a huge plus! Main draw back would be the rate increases which occurr periodically - even when you pay on time. Also, the decrease in hours of access to climate controlled storage have changed over time, which now, is not nearly as convenient (9:30 a.m. - 6:00 p.m.) Note: These issues are NOT a reflection on the people who work there - fees & access times would appear to be beyond their control! All in all - a very good place to intrust your belongings!
Really a smooth experience. Laurie was not only knowledgeable but very personable. Very easy to work with, explained everything more than once so you understood. Highly recommend this location and Laurie.
Great mark n Stewart helped us tremendously even brought us water
Cooperative and helpful it with assisting me with two units here very nice manager I would highly recommend her she needs a raise
Great customer service! Laurie was so helpful and friendly. Everyone helped make my move easier!
These men go out of there way to help out..I needed storage at a great price they gave me a couple options that would work for me. They also helped out, I work late and they made sure I could get stuff done after work...Cant thank these gentlemen enough.Very clean, and safe...
Everything was as advertised. Clean and secure space with super friendly people. Special thanks to Laurie for all of her assistance
Great location, very accommodating, clean,secure, very helpful staff
My daughter and I defenitely recommend this place we were received by a very nice gentlemen called Mark. He would be without a doubt the person you would want to hired to make your business succesful. He called us to confirm reservation, answer all our questions and concerns. Great service, price, easy access. Definitely Recommended
This company has the fastest most efficient website and Laurie at the front desk was a 10...in everything from start to finish!
Mack is number one customer service he's great stuff he deserves to get raised because he have a good customer service and him he helped you and keep the policy right you know how to talk with a customer I was so happy two approaches and a storage there
The staff was very helpful! Units well organized and clean.
Laurie was a sweetheart and took great care of me,,will recommend her to everybody
Clean and professional! Security was appreciated!
I had originally reviewed this storage facility under the impression that it was our previous storage unit that we moved out from and moved into this location. My apologies to the staff here as they are very friendly and have been extremely professional with us. You guys have made everything very smooth for us and once again, my sincere apologies for review the wrong storage location
Good price for storage
Kayla is absoutely wonderful.
Kayla was so helpful.She made renting an easy and stress free process for my good friend Tabatha Jackson,she was so worried it would take long and be confusing...kayla was so patient and kind
Public Storage is a good secure location to keep your belongings stored. they have good sized storage areas and inside lockers. Kayla and her employees are nice and will help you if you need anything. I have been with Public storage for 10yrs. I have never had a problem with them. Ray Scarcella
Kayla is the bomb!!! I got great service, the space I needed and met an absolute gem of a person to boot! She is flippin' awesome!
Kayla is awesome! I love having her around, wonderful person
Very pleasant working with Kayla.
A great place to keep your stuff
Kayla was great to work with! Fast, efficient and very helpful. She let us use a cart to switch out units and we saved a bunch of money by doing so!
Visited this property to pay my storage bill from Ft Myers. The property manager Kayla was so kind and very efficient! What a pleasurable experience! Thank you Kayla!
the hours are incorrect on the website and the place continues to be vandalized. don't rent there.
Went to rent a unit had my reservation completed. Wasn't real happy with the fencing idea in climate control the property manger Kayla swung into action explain the air flow, the visibility she has to be alerted to any trouble and her final line "Trust Me" so I did and I rented she is very upbeat, professional and I just love her. Would highly reccomend here as she makes you feel like you have known her for years excellent customer service excellent repor we built in an hour
It was very clean property property manager Kayla really knows her stuff she got me exactly what i wanted very professional would highly reccommend but to see kayla
Stopped into this location for boxes for a move , Kayla asked many questions about what I was packing . She found me a great deal on a storage Pak and everything was in 1 box to carry . If you need storage or packing supplies you should come here and see Kayla
Was at this location to inquire about long term parking spoke with the property manager Kayla she was very bright and cheerful .she greeted me very professional and showed me my space .I will be back in a couple of months if space is still available definitely coming here .she was very knowledgeable, professional and friendly you don't see that much I will definitely recommend this location as long as Kayla is there .
I made a reservation and was very unsure of the size I needed as I was going through a domestic issue and was an emotional wreck. Kayla took me under her wing very patient and understanding women she recommended what I would need to help protect my items . even tho she had several others customers she politely stated she would be right with them she took care of me to the fullest very professional with hole storing process she got me the perfect size unit what a lady public storage is lucky to have her when I left it was like leaving an old friends house I was calm,relaxed and had a better attitude. Kayla was very very knowledgeable in her job ,a good listener also made me feel strong enough to get this done I will recommend public storage (Kayla) to everyone. She needs ten stars...
Kayla the best very helpful always pleasant. Recommend to anyone in the area.
We had an excellent experience here, Kayla was over the top helpful with everything we needed, she had all the boxes and blankets here at the right time, which saved us a lot of money instead of buying those from the movers. She called other locations to get the boxes we needed delivered and really provided the best customer service we could have asked for and more! We really love Kayla! She made this difficult move for us so much better! We upsized to a new space and Kayla made sure that space was directly across from the existing space.
What a woman of excellence Kayla is! Her customer service was exceptional; she was professional, extremely friendly, accommodating, super fast and really went above and beyond the call of duty doing little extra things to make my experience one of total satisfaction. Kayla streamlined what could have been a lengthy process, however, she was comprehensive in the overview, explaining each step. She was just as superb in her customer service with the others that were there before me. You've got a treasure there at Public Storage on Radio Rd in Kayla and I appreciate her efforts. Thank you for a wonderful experience!
I would like to say wonderful experience working with Kayla she went up & Beyond to sure my satisfaction highly recommended
Convenient prices, great place to store belongings and fantastic assistance from Mich.
Was in that location inquiring about pricing and availability for mid June.young lady was very knowledgeable about her job.she explained holy the pricing works and the availability so booked me a unit for Tuesday as it was the last o e she said she'd rather pay a month ahead and have a peace of mind then to be crazy at the last moment.facility very clean units clean 24 he's security and the great gate.I'd reccomend here with Kayla and her staff excellent service more relaxed
We had a wonderful experience working with Kayla at Public Storage on Radio Rd in Naples. We had tremendous service and support for our rental all the way up through the district office. I recommend this location for any of your short or long term storage needs.
Kayla and Mitch were top notch. Everyone was helpful and professional, would choose again without a doubt.
Mich is a GREAT person to work with. He helped me get my storage shed and was very thorough, professional and pleasant. It's not often you work with a great representative of a company. Thank you for excellent, over the top service :)
Kayla the property manager was very attentive, professional and a great person to do business with. You are lucky to have her at your facility!
I wish i could give more stars the customer service i received Kayla went above and beyond to get me a unit even when my movers kept changing their date kayla stayed in contact helping me along the way she is great can't say enough your company is lucky to have such a customer caring person I'd recommend this place to everyone and to ask for kayla all the way i can't say thank you enough I'd want her working for me
If you're looking for a place to store your belongings, this is the right place! The property manager, Kayla, goes out of her way to make every experience great. Public Storage makes me feel safe storing my belongings with them. They are gated and have several cameras monitoring the property. I've even seen Kayla out and about inspecting the property as well. I highly recommend Public Storage to everyone!
Went in to get a unit kayla helped me alot to find what i needed
Made a res with Kayla came into property was friendly when I entered upgraded to outside unit she recommended a damp check since storing outside she really knows her storage property and an is an asset to the company would recommend to everyone
ami migusta la servica cuendo yo entra.tiene mucho prejuntas como todo puede planasti de cambiondo casas.kaiyla habla con miego ay hora esc facial yo clero queiy vazz a compra lo mazz que necesito la servicio fui excellany
Excellent experience. Companies are nothing without good employees. On a very bad Sunday, I met and was serviced by a great professional employee with good maners and honest interest in helping customers solve their problems and storage needs. Mr Mich at Public Storage in Radio Road, Naples, FL gave us the best service you can find in town. If you are looking for a storage location in Naples, FL - Your only choice should be this location and make sure you ask for Mich, you will not regret it.
Kayla was awesome to work with! Very helpful, professional and friendly. I would definitely go to her again when I need a storage facility and recommend her highly.
Just re-locating to Naples and fortunately I found this place for my storage needs. Kayla and Mitch are very helpful and very much considered of my needs. Excellent customer service. Kayla is an excellent property manager. This storage place is clean and secure which were my concerns in selecting a place. I highly recommend it.
Stopped in to this location for a storage space. , kayla was terrific by helping me with the right size and she made sure that I had all I needed to properly protect my belongings . I highly recommend this location .
I would definitely recommend this location the staff is friendly and efficient! I went by because a friend of mine refereed me to this location to get a unit. I viewed some units but I wasn't quite ready to move in however the lady there Victoria explained all my options and was extremely helpful. I would definitely recommend and will be back!☺
Great customer service! Very friendly and clean facility
Kayla and Mitch are awesome. Best customer service, our space was clean and even though we ran into a bump and my reservation was moved they quickly acted and fixed it, they had me laughing the whole time. Great space and great prices. Couldn't of been happier. I will always use public storage for as long as I'm the area.
Had a good experience here. Mich was helpful and and very friendly. The entire lot was clean and had no problems.
I had a great experience with Public Storage. Kayla helped me update important information on my lease and made it easy and quick. She was super friendly and I look forward to having her help me in the future for my needs.
Kayla was great units where clean and ready. We would recommend. It.
Came in today inquiring about a unit, Had awesome customer service! Kayla was great! And, very patient Answered all my questions and was more than helpful! Thanks Kayla!
I have a had a storage unit at Public Storage for awhile now. And, Kayla is always a great help, very professional! I would recommend renting and talking to Kayla to anyone..
I had a lot of problems to find a good storage in Naples, when I went to Public Storage Kayla solved all my problems! She was amazing! She helped me with a parking spot for my car, that was something that I was having issues with, but there Kayla helped me out. If you ever need a storage go there.
I purchased 10 boxes, tape and a tape gun from Kayla. She was very professional and made sure I had everything I needed for my move.
Was at property just to inquire about availability and prices .spoke with Kayla she asked me some questions and then showed me a unit. I was not planning to rent that day but I was sold on the great service and knowledge of Kayla I'd recommend 100%
I had the Best experience today with Kayla!! Great costumer service, helpful tips and very knowledgeable.... Thanks Kayla i am going to refer everyone to Public Storage.
Great! Quick service ..... look for Mitch and Kayla to help you store your items.
My family has had 2 units there for many years and Kayla is always professional and a very helpful!
Kayla was awesome with accommodating our needs and very friendly and we loved it. She is great as a manager and a great employee at public storage. We definitely will rent from here again.
Went to this place to purchase some boxes for my mother, Mitch and Kayla took great care of me. Very nice people. I'll definitely go back for more, like the service...
Had a very pleasant experience with Ms. Ochoa while looking at storage units and pricing. Will definitely come back to this facility when we are ready to rent our unit. Thank you and keep up the great job.
As a novice to the world of storage, I cannot say enough about Kayla. She was very helpful from our first phone conversation. She is patient, knowledgeable, ethical and has a wonderful sense of humor! She is a great asset to Public Storage. No matter was your question, she will have the answer for you! Sheila & Ron C.
Horrible. Billed when not there and had proof of vacancy DO NOT USE
I went to Public Storage to get a unit and had a very pleasant experience. The manager on site, Kayla, was extremely helpful and cheerful and made the process of buying a unit more pleasant than I had anticipated. I left feeling confident that if I have any type of question or issue Kayla will be there to assist me. Great experience!
I'm very pleased with the new Property Manager, KAYLA! She's very efficient & provided me with EXCELLENT Customer Service!! She's very knowledgeable about storage needs & has been able to immediately address any concerns or answer any question I've had. She took care of the necessary paperwork quickly & treated me with respect, all with a smile on her face!!
Very positive experience. I was well taken care of by Mitch on a Sunday morning. He answered all of my questions, filled out the paperwork quickly, gave me some pointers on how to load the storage area, and I was on my way. Also I moved out today and was well taken care of by Kayla. Kudos to Kayla. Bob Naples, FL
this was one of the best experiences ive had with a storage place, kayla was a wondweful help with her vast knowledge and great upbeat attitude. she helped me withbthe right boxes for my move. Thabk you
Being a patron since 2011, I have had many pleasant experiences. When I first came to Public Storage Randy and Debbie were representatives for Public. They were always most helpful, professional, and courteous. They left recently and now the Property Manager is Kayla and her assistant is Mitch. They were helpful and polite and made me feel like family. If you need a storage unit, Public Storage is the place to go. You will be pleased and satisfied.
Went in and looked at some units. Was assisted by a very nice woman named Kayla. She was very knowledgeable about the units and what would best suit my needs.
great location. great staff and always easy to get in and out of.
Mitch is a good guy he helps me a lot's he give me all the information I want li edem byen konprann avek esplikatyon li ban m yo et public storage yo doing good business for people in our community
I have had a number of different lockups over the years. This was a short and sweet storage and I can't believe the Manager, Randy remembers the renters by name! He actually runs to help people. The unit was perfect, the access was perfect and the folks there - well they are perfect too! I highly recommend them for your storage needs.
great service. Randy helped me get all the boxes I needed...I will be back
But it's just little bit expensive. Mitch is a nice guy, he make me like happy to coming every time in the storage. Recommend
Debra was very helpful and courtious
Debra and Randy are doing a great job
Lorenzo and debra gave awesome customer !!!! :-)
The staff is excellent Randy and Debra! Very understanding and patient.
Great staff and friendly service! Thank you Michelle, Randy, and Deb!
Good customer service Michelle thank you so much
randy and deb were awesome
Randy andaluz deb Washington fantásticas servicio awesome
went in to rent a storage unit randy was very helpful and kind highly recommend this place
Reserved my unit on the Internet. Debra called me almost immediately to confirm. When I arrived Debra was ready, she explained everything to me, took me in the golf cart to inspect my unit, even made sure I knew how to properly enter my gate code. I was in, signed-up and un-loaded in less than 30 minutes. (Did I mention this was on a Sunday Morning). The Customer Service at Public Storage is Excellent. Thank you Deb!!!!! :-)
Debra is a wonderful manager is always hdlpful and cheerful.
Randy and Deb were great with customer service
Randy and Deb are great at customer service!!!!!
Deb and randy were extremely helpful and knowledgeable of the facility, they made the whole experience as easy as they come
Awesome experience! Debra was a big help!
Great service from debra
Thank you Randy and.Debra great service
Debra was excellent help
Debra & randy are so the best.. Thanks guys
Deb was always very nice n helpful at anytime i needed thank you i recomend this storage to anyone...
Randy and Deb; You guys are THE best ever! Thank you!!!!!
I have been with public storage for two years and wouldn't go anywhere else!
Thus is the only Storage place I will use, always friendly and polite!
Excellent customer service! I always come here when I need a place to keep my belongings safe.
The service was accomadating..informitive.the convenience and the reminder for the pot was much appreciated Debra and randy.did a great job !!!!!
Debra was amazing and vey helpful! Overall good experience.
Randy and the other staff person, a nice lady with a name that starts with D., where great (sorry for the poor memory). I had a hard time finding a place for my stuff at the last minute and called all over town. When I called Public Storage, they found me a place close to home, texted me a confirmation number, and were waiting for me when I arrived. I did all the paperwork and had my storage space within 30 minutes of calling them. Their rates were very competitive as well. I highly recommend Public Storage, especially with the staff they have on Radio Road in Naples, its a no brainer.
Debra saved me a ton of money. Great deal and awesome service!
Fun , helpful, convient, reasonable. Thanks public Storage ")
Randy and Debra provide the best customer service I have ever experienced. The storage facilities are clean and safe. Anything I needed they had available. I send my thanks to both of them.
Great customer service!! I would recommend this storage facility to anyone looking.
Randy and Deb made it fun, quick, and easy to rent my storage unit. Awesome team work! Thanks so much!!
Debra is awesome and helped us so much with our move... we need more like her.
Debra @ Public Storage has great customer service very sufficient employee. We need more like her to start our day off. Sincerely The Baker Family
Great service and unbeatable price, i totally recomend!! 100% satisfied :)
Great service! Great location!
Nice people. Great service. Thanks
Great sevice we'll return soon.
Great customer service!
Great service...that guy randy knows his stuff.
Will return .....great service
Debbie is fantastic and is extremely helpful and friendly!
We have been doing business with Randy and Debra since 2009. They are efficient professional and a pleasure to work with.
Deb and randy are awesome! Excellent customer service. Very professional .
Really nice lady (Debra)that help me to accomodate all my needs thanks
The facility is very tidy and. Secure. Randy and debra are so friendly and helpful.
Visited storage shop on Radio Rd. to inquire of upcoming need for storage. Spoke w/Debbie D. I purchased boxes and tape. She was knowledgeable and courteous.
I was in town for business in November and found that when I arrived my hotel situation was not as expected, so I needed to store a lot of work equipment with no notice for a few weeks. I did a quick search and found this location nearby and saw all the great reviews, so I gave them a call. Randy was fantastic...very helpful and told me to stop by and that he would find me something to fit my needs guaranteed and he lived up to that. I was also on a time crunch...he got me in and out in 20 minutes from the time I arrived to the time I signed all the paperwork and walked out the door. He called several times to follow up and make sure everything was working out for me and helped me with some special requirements as well. The facility is well maintained, centrally located and the service is exceptional. I will definitely be back if I need storage there again. Give them a call...you will not be disappointed!
Can I just say the world needs more people like Randy & Debra? They treat you like family! My family has had a storage unit with them for years. Recently, I went to take a few things out to move them into a new home. Randy absolutely went above & beyond to help us out! Not only was he friendly & accommodating, as always, but he assisted us in tasks that were outside of his job description. We had rented a moving van & the door became stuck open. We called the truck company & their answer was to reach our hands up there & fumble around with the locking mechanism. Randy came by to see how we were doing. Thank GOD he did! None of us felt too comfortable using our limbs to pry open a heavy door. He went & got tools & worked with us until we got the door to close again. I don't know how we would've managed the rest of the day without his actions. Most people would've said "Sorry about your luck." But not Randy! I'm sure he had a million things to do, but he took the time & effort to help us figure this problem out. It's like he didn't feel right letting us leave until he knew we could carry on safely. Note: the door did in fact come crashing down a bit. In all honesty, if not for him, I'd probably be missing a right hand today! They have always been a phenomenal company! It's an excellent facility; clean grounds, convenient location, safe, always doing lock checks, friendly. There's a reason why my family has trusted these folks with our belongings for years & will continue to do so! Great prices & truly wonderful service you won't find just anywhere! Thank you so much, Randy & Debra! God Bless!
I have to say, I could only rate a 5 but Randy and Debra deserve a "10"!!!!!!! I have had my stuff in storage on Radio Rd.,Naples for 2 yrs now. Both have been so Amazing and have gone above and beyond. Both have been extremely attentative and professional!!! No matter what the circumstances were over the past 2 yrs, Both were extremely helpful and quite pleasant. I had absolutely NO problems or issues. They both care about what they do and give 150% and care about people!! The property was always very clean and orderly and they even made phone calls to make sure my stuff arrived and everything was OK. I have absolutely NO complaints and definately would refer anyone to use this facility. God Bless!!!!
I have been with Public Storage on and off for over 9 yrs and have been completely satisfied. I've used other storage options in the past and have never received personalized service like I do at this location. Randy and Deb are efficient and friendly and go above and beyond to help you with your storage needs. Randy personally came with me to my unit more than once to help me use my space more effectively. He gave me advice on how to pack the boxes and how to store it to get to it better. He knows his stuff! He also talks to everyone and makes you feel welcomed. Great experience!
Thank you randy and deb. You made my met and exceeded my expectations in securing my storage needs. It was so easy and quick to get it all done. Thanks again
Randy and Debra were very helpful and kind to me and my wife. The move in and out was a breeze. Very friendly people. If I ever needs storage again I will be sure to go back.
Randy and deb have helped me with everything and anything I have ever needed help with during my stay at the public storage they are both very kind
Very nice facility. Excellent central location with good access for larger trucks. Very helpful and efficient staff. Couldn't be more pleased. Thanks again ! R>B>
The property manager Randy was very efficient courteous and helpful. He explained everything very clearly and the unit size that I wanted was available. I highly recommend this public storage location.
Was really impressed by the level of professionalism and courtesy that Deb and Randy showed me. They kept in good communication with me throughout the whole experience and helped me find a storage unit that fit my needs. Was very impressed by their new employee who helped me as well. Even though he was in the middle of training he was still very knowledgeable and courteous and very helpful with me.
Had a great experience here at public storage. Great service! Randy has helped me out so much in the past 6 months and really did a nice job overall. Definitely would recommend this location to ma colleagues
Randy and Deb at the Public Storage on Radio Road in Naples have been so amazing with my fiance and I. We live in a condo community that cannot have trailers and our garage does not fit our van, so we needed a solution quickly. They helped us find the perfect spot, have stayed in constant contact with us to make sure we were happy with our service, and are always a pleasure to speak with. When we found out we could no longer afford to stay in our large unit thanks to my medical bills, Randy and Deb tried to see what they could do to work with us on a smaller unit for just our trailer and what options we had. They have gone above and beyond what we have ever experienced at any storage place both myself and my fiance have ever used and would definitely recommend them to anyone needing storage in the area. Heck, we actually drive about a half hour just to use them when we could have easily gone to any of the number of storage places within 5 minutes of our home. The facilities are always clean, Randy is always around with a smiling face and always asking if we need anything. Do yourself a favor - if you need storage for your stuff, your RV, your boat, your trailer - anything... call on Randy and Deb at the Public Storage at 3555 Radio Road Naples FL. Thank you guys so much for all your help! ~Alaina & Alan
Oustanding service . Randy and debra were above and beyond helpfull. Highly recomend this location
Best service I've had in Naples!!!
Great staff to work with.
Lorenzo did a very great job helping me through the process of getting my unit and explaining everything. Debra was also very kind. Great people, clean storage.
Randy and Deb were great in helping me with all of our public storage needs. Just call or stop by to see them and you will have an awesome experience. thanks again for all of your help. Mike and Terese Naretta
Randy & Deb are a high energy duo providing excellent customer service. They are very professional and helpful. I highly recommend this storage facillity. It is extremely clean and well maintained.
Randy was a great help showing and renting me a space. Highly recommend!
Awesome bought boxes first then decided to rent since Randy and Deb were so nice and helpful!
Deb was so extremely helpful and courteous! She went out of her way whenever she didn't have to! Such wonderful customer service! Kudos!
great, great. great, they help me with all my needs in a professional manner.
Randy was awesome Accommodated our needs in every way!!!
Service was excellent, the people are very nice and professional. The building is clean and I would recommend this storage to anybody. -Ash
very easy rental process. i have used this property for storage for several years. great location, clean, secure, easy access and very helpful staff.
Randy and Debra are very helpful and accommodated our needs and the end of a difficult move. Gary P.
Randy and his assistant Deb did a really good job in getting us through the paperwork, and making us feel welcome. I don't plan to have any problems, but if I need help I know who I can go to. I'm looking forward to a long term relationship.
Had the opportunity of renting here a while ago great service and fast just what I needed.Randy was very helpful.