Public Storage Self-Storage Units at 1450 N Wickham Road, Melbourne, FL

Easy and convenient experience. Marjory was a great help getting moved out!

It is costing me almost $300 for my climate & pest controlled unit, after an employee LIED to me and told me that my original unit #2019 was air conditioned and it wasn't at all. I had to rent a bigger unit right then, or risk losing everything I owned and that my children & grandchildren made for me over the years. I WOULD NEVER RECOMMEND THIS STORAGE FACILITY TO ANYONE! I FELT LIKE THEY LIED TO GET ME TO COME THERE, & THEN I WAS FORCED TO SIGN FOR A BIGGER UNÌT.

Excellent service clean storage unit

Easy to access units, very convenient and friendly staff

Very friendly awesome place to store your stuff

This seems to be an excellent place to store things

Always helpful to me very imformative

Marjory,you are such asset to this company! I have enjoyed working with you! I thank you and appreciate all your help sweetness!

I have been a good cust and my initial payment was only around $185 a month ...in less than a 2 year period my payments are now showing $455.91 ! Why would you do this to good cust . I am a 74 yrs old woman that is on a limited income an feels like an increase of around $340 is EXPLOTATION . I just can't recommend anyone ever use your company with this type of treatment. I hope I can be contacted to advise me this is just an error and my payment will at least drop down to the $381. It was previously! That increase was already considered EXTREAM and difficult for me to make but now it feels. Like this current increase is simply to allow you to take my possessions ! Please drop this amount , it is going to creat a major hardship on an elderly woman!

Good place

I’ve been a customer here for about 5 years & am very satisfied with the service

I have been a storage renter at public storage for a year and am very satisfied with the facility and the help from Kelly at the reception desk. And continued renting there because I am very satisfied.

I have been a customer with Public Storage for just over a year now, and I am very pleased with their company. It was easy to rent a unit, they have friendly office staff on site within reasonable hours, and they are very communicative if you have any issues. A cozy parkinglot greets you with robust trees. Easily accessed from Wickham Road near the Eau Gallie Road intersection, you can't miss their bright orange, lighthouse-esque tower adjoining the front office space. I highly recommend this company and this location for any storage needs!

Such nice helpful people! I had reserved a unit too small and Kelly jumped in and got me a bigger unit on the other side of town. She saved the day and saved my life since it was the last one available. I had a terrible experience moving from a different state, but she made sure my furniture and belongings were going to be safe and found me the unit I needed that day! I appreciate all of your help, you turned what was a bad experience into a great one!

Kelly was very kind and helpful.

Kelly is such an excellent worker. Whenever you need any assistant she is there to help. Kelly does an outstanding job for the customers.

Kelly has been such a great help and very informative with everything. Always kind, polite, patient and personable. All employees I have spoken with have been the same.

Fred was amazing and I really appreciate the time he took explaining everything to me, seeing as I am a secretary for my military boyfriend/brother/son/father/friend. You can find Fred at 08744, he's funny and very personable.

Fred was amazing and I really appreciate the time he took explaining everything to me, seeing as I am a secretary for my military boyfriend/brother/son/father/friend. You can find Fred at 08744, he's funny and very personable.

The indoor temp control area is humid and smells like wet dogs. Staff was constantly walking around spraying lysol to cover the scent when showing to new customers. Their a/c's feel more like swamp coolers. Our stuff got ruined with mildew and mold. The insurance they offer doesn't cover but $250 with a $100 deductible for mildew/mold damage. Definitely DO NOT recommend this storage at all.

Nicest people you ever meet at Public Storage check it out

I had made a reservation to get a unit on Sunday, March 15, 2015. Linda had called to confirm. I almost didn't make it from Cocoa after packing my stuff into a moving truck. Thankfully, I made it just in time for Linda to work with me on getting the right storage unit for what I needed. She was very courteous and knew what she was doing. Thank you Linda for sticking it out with me till the office closed :) 9/10/2021 I came here today to again set up a unit for me to bring my stuff into. Corlis was very kind and informative as she was setting me up. Thank you all again for making this experience great again!

We were greeted very greatly by the staff they were wonderful and helped us when we had problems making an account they helped us and made the app work

Great facility and very clean Joyce was great to work with and a very Knowledgeable 5 stars

Very clean and comfortable temperature inside...wished they stayed opened 24 hours because I work late

Corless was excellent, fast and efficient!

Extremely helpful! I utilized the online registration and it took less than 5 minutes.

They have always been nice to me....

Great location safe place and great service from marjory.

I was served by Marjory. I want to call her 'Mar-joy' because of her professionalism and good vibe! She first called me to confirm that I had reserved the storage unit and when I got there, she had everything ready! In and out service. Thank you, keep spreading the good into the universe.

Marjory was very helpful with me today, thank you

Staff very helpful

I was very satisfied with the service! I was served by Joyce and she got me in and out in 30 minutes and was very knowledgeable about the criteria of owning a storage unit. Highly recommend going to public storage on North Wickham road

Corlis was absolutely amazing , professional , and helpful highly recommend

Was a pleasant experience getting a storage unit at this location. Corlis was extremely nice and informative.

This was our first time to Public Storage and it was a great success mostly due to a great,helpful and super pleasant Marjory. She answered all our questions about lockers and boxes and everything. What a great employee you have working for your company.

Bait and switched on the price...and didnt want to help when I forgot keys also tried billing me for an extra month after I left.

The people make the difference. Marsha and Rachale were very helpful and accommodating.

Rachaele was unbelievable. Kind and knowledgeable.

Marjory and Corlis was extremely helpful and courteous. Helped me and answered all of my questions. Public storage is lucky to have these young ladies. Rather than moving in few months I did reconsider. Thanks Girls!!

We were treated very professionally by your employee. My problem was with the up front charges and forced insurance.later found another storage unit that was larger for the same price without all the other fees your company was charging! The lady who helped us was courteous and knowledgeable...

Good people; A Good, Clean Place. Been there for years.

We needed to unload our rental truck in a hurry so we could return it. At public storage we were helped by Corlis who had us taken care of, basically, in about 15 minutes! Bravo my good lady!

the site is amazing to deal with. place is clean, and the staff are very professional, especially Rachaele, and Corlis!!! Very courteous, and nice to talk to.

The lady in the office is excellent. I work for UPS so we are in contact a lot, always pleasant always helpful.

Corlis was very friendly & helpful. She was thorough at explaining the rental process and I was on my way in a very reasonable period of time which was important to me. Thank you.

Stay away. Climate controlled is false advertising. After 7 months there was mildew on clothing & furniture. You can smell it when you walk into the AC controlled building. They take no responsibility. And they are expensive. Try Mini Storage instead. Incredibly helpful, very clean, free truck usage, free shelving, dolly usage. And less money. No I do not work for them. Just luckily found them for a quick move in the hopes of saving my things from more avoidable damage.

We’re only human, and silly me forgot to double check my lock to make sure ALL OF MY BELONGINGS were safe and secure. Thank goodness they have our best interest because I received a courtesy call to inform me the lock was not effective. When I didn’t answer I was happy to receive a second attempt to reach me and let me know before moving on with her day! Thank you so much 😊

The ladies at the front I believe one was Rachel were very awesome and very helpful and very quick to get my account in order!

Great people and great prices! Stop in, the staff is excellent and gets you taken care of and done very quickly!!

Went looking today for a place to store some items. Corlis at this location was awesome with helping me find the right unit for stuff that I had. Awesome awesome service.

Love this place! Took care of me and my storage needs in a pinch. Friendly staff.

Great on line reservations! Had the key waiting in the unit!

Rachaele & Corlis are just awesome been withPS on & off 7 years highly recommend

These two lovely ladies could sell water to a fish. Great service quite please

Joyce was very helpful

Fast and friendly

Good safe secure location, office staff are very good at what they do!! Keep up the hard work ladies.

The price good price on a 12' x 30' unit with a roll up door opening of 10' 8". All other storage units I have found from other places only have an 8' door and cost more for the same size unit. Rachaele was very helpful she showed me the unit to verify the the exact door opening dimensions and would work for what I was wanting to store.

Let's face it - we all want the website to work correctly, but it just doesn't. However, Rachaele will make it alright! This is an incredible location - clean, reasonable, easy access, secure, but the best part is being able to pick up the phone, or go by and talk to Rachaele. She will help you any way she can and she will correct any problems IMMEDIATELY. There are a lot of storage places closer to my home, but this is the only location I will use because I know Rachaele is there and will see to it that my things are safe and my account is correct.

JOYCE IS AN AMAZING WORKER. SHE WAS VERY HELPFUL AND INFORMATIONAL. I REALLY ADMIRE HER CUSTOMER SERVICE.

Rachaele and Joyce were very friendly, personal and professional; thank you Public Storage!

Joyce was awesome!!!!

Rip-off don't just ANYTHING they say. They also will charge you for days you don't use after you move out and they will double rent units.

Good idea to check other places before your rental at this place . The dollar rental for the first month is not actually a dollar either so bring some money w you . In one month my unit went from $200 to $248 so beware before you rent ! They went from reasonable prices to most expensive in town . I and a couple other people will be moving to a better place this month .

The site manager, Kelly, makes renting a joy. Of all the office staff that I see she is the most personable. Not only does she take care of the office but makes sure that the property has a safe and clean environment for renters -- I've seen her using a mop and leaf-blower! -- and promptly takes care of maintenance issues. A more caring and efficient professional cannot be found. Thank you, Kelly.

They actually listen to what I wanted

Public storage as a company are ripoffs they continue to raise your rent every few months. They couldnt care less about the ones that have been renting from them for linger periods of time. I would avoid public storage for storing for longer than a couple months cause otherwise by the time a year rolls up your rent will almost double.

Great place, friendly, helpful snd won't oversell you. Very accomodating and easy withdrawl.

Great place for storage!

Nice place!

Kelly was very helpful! Very friendly and polite! I highly recommend this to all! Great place!!! Outstanding service

Very happy with Kelly! Great help!

Lousy customer service. Period

How cheap a 5× 10???

Clean, bright facility with a friendly, professional property manager. We stopped by without an appointment to view the property. The property manager onsite showed us all of the units we requested and was patient with us as she answered all of our questions. I appreciated the bug/rodent deterrents in each of the units we viewed. When we visited a property down the street and I asked about bugs/rodents their response was: "Well, it is Florida." This little detail of being proactive with bug/rodent control was one of the deciding factors for our choosing Public Storage instead of the other place.

Great customer service, very polite and knowledgeable, happy with the service I received, would recommend public storage.

Amazing wonderful customer service. Chris and kelly were incredible and run a very respectable buisness. Highly recommend THIS location.

Jeff and Joyce were very caring and attentive and helped beyond and above what I expected. I’m happy i found public storage and highly recommend it to anyone looking for storage.

Kelly great customer service

Clean and very nice workers

Great service, namely the associate Christian Curtis. Would recommend strongly!

property is looks nice and well kept and the staff is very kind

Went in to look at some units a couple days ago for pricing, was shown a few units. Place looks nice and very friendly staff.

Kelly is super friendly, customer service is outstanding...

Good customer service and security is top notch

Great place

Service was great!!! Teresa and Kelly were awesome.

The service from the in office personnelextremely courteous and compassionate even when departing. Definitely Recommend anyone looking for Quality in the storage industry.

The ladies were so nice and friendly. They made the leasing process so easy!

Mary called to let me know my online reservation was accepted & when could I come in to do paperwork. Went in the next day and Mary was very professional and helpful. Was happy to show me the size storage I would need & helped with paperwork. The office and grounds are extremely clean and well kept.

Excellent staff

Mary and Bill were extremely professional and helpful facilitating my storage needs! They showed me the best options and how I could save money and went out of their way to ensure I was satisfied.

Have my home things there. Staff is very nice. Clean storage unit.

Mary was very helpful and professional. We’ve rented units before at public storage and never had a problem!

I went into the Wickham office to get a storage unit for my grandmother. They did not have the one We needed but Bill was very helpful in referring us to the Suntree location.

After looking around at different facilitates, I came across Public Storage on Wickham road. The facility was very nice and Bill was extremely helpful and super sweet. I'm so happy that I found this place and such a helpful person like Bill, to get me all situated!

Very clean. Treated professionally. Well informed.

UPDATE: 3 days after this post (4/4/19) I was contacted by a district manager interested in my complaint and concerns. I did not expect this as most companies really don’t care enough to respond, Public Storage obviously does! Stay tuned, my hope is they honor the promise to help, based on my conversation I believe this will happen, and my review will improve, as will my opinion of the company as a whole! Helped a friend out by getting this set up while she was at work. ( I know foolish me) but beware there is no way to change the “liability” due to the dark ages system they have set up and MAKE SURE to read the fine print on the back of the contract!!! Even if you are going to be using the locker for 1 day after the 1st of the month they will charge you a FULL month of rent!!! This company does not have the customer in mind at all and their “we care” line is condisending and short. They will try to end the call before you are done asking questions. There is no way to prorate a month, so that means if you move out early just know you are going to have to pay the whole month. I will never recommend this company to anyone or use them ever again!!! Next complaint is BBB and anywhere else I can!

I came to this place looking for a small storage unit, the staff was great. The manager bill was extremely helpful and kind. Clean facility. I would definitely recommend this facility.

Bill is always very helpful will what ever situations I may come across with my storage. He’s knowledgeable and friendly.

Friendly, fast service! Great location, unit and premises are very clean. Customer service was fantastic! Go PATRIOTS!!

Clean and affordable. Helpful staff and decent prices.

I was getting ready to leave, do to continual corporate rate increases. Bill and Nicole helped get me into a comparable unit at a considerably less expensive rate. Thanks guys. Hopefully the people at the corporate office which continue to up our costs get their heads screwed on straight soon.

how much does a 12 X 12 unit cost per month?

How much does a 12 X 12 storage unit cost?

Bill and Nichol were absolutely awesome. Great

Was a very good and clean facility with good service!! WOW LET ME CHANGE THAT...I WAS TOLD IT WAS 25$ FOR FIRST MONTH DEAL..THEN THEY CHARGED MY FAMILY 120$.. LIKE ARE YOU SERIOUS!! I JUST CALLED CUSTOMER SERVICE AND I GOT HUNG UP ON!!! I WILL NEVER USE YOU SCAMMERS AGAIN...WANT TO TAKE ADVANTAGE OF AN OLDER WOMAN IS NONSENSE!!!

Greatest experience of my entire life, wow earth shattering.

Nicole Bill was very helpful & professional. Answered all our questions and went out of her was to make sure we had the best experience. Not only did she help with getting us a storage unut she helped answer our questions about getting a family members a storage unit also!

I finally moved out of my storage unit after 12 years. I never had any problems the entire time I was there. The people there over the years were always nice and friendly. When I moved in I thought I would only be there for a short time but my mother needed help and eventually got very sick and time went by so quickly. The only thing is that I wished the rent hadn't gone up so much ($364) over the years. There should be a cap on how much you can charge a person. Other than that, the place is clean and Bill was very informative when checking out.

Bill and Mary were very helpful. I recommend this place

Mary was helpful and absolutely a pleasure to deal with. Would highly recommend using this storage facility.

Bill and Mary were both very helpful and found the perfect storage unit for us.

Update: 4/19/19: It is moving time again and I returned to public storage because my experience last time was excellent. Reserved my unit online, went in to fill out paperwork, and everything went smoothly. Bill, as always, was very helpful! :) I reserved a storage unit at this location over the weekend, however due to a medical emergency I was unable to go in on the date that I was supposed to. This resulted in my storage unit being given away and the promotion that I had signed up for being lost. Fortunately, Bill at the local office went above and beyond to not only find me a new unit, but to offer it to me at the original price as well. His professionalism and willingness to help was able to turn an unfortunate situation into a very pleasant experience. I would definitely recommend that anyone searching for storage go and see him!

Bill is wonderful. Very professional and kind. Facility is kept nice and clean.

Very clean and secure facility. Bill was extremely helpful and accommodating.

2nd time I came in the office and bill is always courteous Thanks again,bill

I have had nothing but a great encounter at this property! Bill has been extremely helpful and has gone above and beyond to make my experience a great one!

I have been a customer for quite sometime.bill is great always friendly and if any issues come up quick to help

Bill was very helpful. Nice and secure storage unit. Only issue is the pop up fees that come up when there to get your unit. Add $23 for a lock and another $25 for fees and then another fee. I went in thinking I was going to pay $26 for the first month. Then it totaled to $61.oo. Still a good deal for first month.

Dinorah was so helpful and professional! Bilingual services full! Thanks

Bill was exceptional! I was running late, he called me by name when I came inside. He was very pleasant and helpful. Great storage unit, safe and secure!

I needed a storage unit. I had one at this location before and it was a good experience. When I returned today I dealt with Shawn and it was a very smooth process with no complications or hassles.

They lock you out right away. Then when I paid I still was locked out all month. They didn’t even make it right. Was late again another month and he said the code would work in 30 minutes cause it was just paid. Well after geting help and a truck I could not get in there and no one was there. It’s has been the biggest inconvenience and they don’t even care. I called corporate and they don’t even call you back. They should at least offer something back. The sprinklers are out in case of a fire. Been that way for several months now as well. Then they went up without telling me in advance this year.

Outstanding experience with this facility. We needed a short term storage solution for our 2018 Challenger on short notice. They were very friendly and accommodating. We will definitely be using them again if we have any storage needs.

Bill and Nicole are the best! Friendly service and clean, well maintained facility. Highly recommended.

Friendly & very helpful staff...

Manager Shawn was very helpful and made the move in process fast and quick, He was very professional and even walked me to my space so i would know where it was, I will tell my friends to come here if they ever need a storage unit,

Dinorah and Bill were fantastic to help me out allocating another unit at different location. They also were able to give me a awesome rate. I am really happy. Great service!!

Awesome! dinorah and bill were really helpful!

Great service

Customer service excellent! Second time working with Sean.

Dinora excelente servicio

Dinorah greeted me with a kind smiling face and was a pleasure to work with and also bilingual.

Was called by Shawn after I ordered online. Made an appt to go over and get signed up. Shawn then called again to verify i would be coming. I appreciated the reminder. Bill helped me set up the rental. Went over all the paperwork. Made sure the gate worked, showed me the unit and made sure i knew how the lock worked. My second time using Public Storage and was very pleased by how I was treated at this property. I highly recommend them.

They staff is very helpful. The location is very close and convenient. The facility is always clean!

This storage business is clean and most importantly very secure. The whole time I did not have any issues. It is well run and up kept constantly. If i ever need a storage again or someone does that I know needs one, this will be the storage establishment I point them to.

Wonderful staff

No compassion!!

Update review. I accidentally finished on the 1st by 10:30, thinking I would get charged one day. NO, I got charge for the whole month. I paid my rent and left. Went back to put some things in the unit since I am paying for it and they had discontinued my gate code. I will never use and Public Storage again and I don't recommend them

I had the privilege of dealing with Dinorah , she was fantastic , extremely helpful , and got me into a larger unit right when I needed it . I do recommend !!

Went to a competitor down the street. Never greeted or welcomed. The gentleman behind the counter honestly was not wanting my business. He kept telling me what he thought I needed with total disregard.to what I was looking for. I knew immediately that unless the unit was free I was walking away. Left there went a few blocks down the road to Public Storage and was I ever happy I did. Bill and Shawn greeted me as soon as I stepped through the door. Listened to what I needed and set me up accordingly. What a huge asset these guys are to your company. During my visit there, I watched them handle other customers with the same courtesy and professionalism. They truly made what was becoming a frustrating situation for me pleasant. Got my unit and would highly recommend you go see these guys if you need a unit and appreciate being treated like happy customer! Help up the great work Bill and Shawn!

We worked with Bill who was very professional and courteous. He was also very helpful answering questions. The facility is very clean and nice.

Thanks for your help, Staff is awesome and ready to help !!!

Dinorah was a delight. Very helpful, friendly, and knowledgeable.

Awesome people, love Bill and Dinorah ! Great customer service !

Bill is the best. He listened to my questions and made helpful suggestions to suit my needs. Very attentive and thorough. Made sure I could access the gate and explained every detail of the rental agreement. The place is very clean. I would definitely recommend this Public Storage facility.

My wife and I had a very stressful cross country move and Bill from public storage really took care of us! Not only was he happy to reschedule for us 3 times!!!! He kept the same pricing and was soooo nice! I normally don't take the time to review but he deserves it! I would definitely recommend Bill and public storage to friends and family! Again... 5 star service!

Great Customer service!

Amazing staff!

Bill and Shawn were fantastic and very helpful! Very friendly and excellent customer service! Go see them for all your storage needs.

Clean facility and wonderfully helpful staff.

Great place to buy moving supplies and reasonable prices office was clean and staff was very friendly and knowledgeable.

Excellent service!!! The folks went out of there way to be helpful to me. This is my second time renting there. Highly recommend them!

I rented a unit for my mother in law. I went in on Saturday and dealt with Bill and Shawn. They both were very helpful and friendly! This facility is nice and clean and I would recommend this place to anyone!

The office staff is AMAZING! I've had to switch units a couple of times and everytime the switch has been easy and seamless! It's clean and secure.... I feel safe about my belongings being stored there!

The office staff was very professional, excellent costumer service. The property was very clean and well taken care of. I would definitely recommend this place.

Shawn was very helpful and polite! Friendly staff and clean units.

Bill is the Best. !

Rachaele was great and helped tremendously. Thank you!

Expensive

Yet another business that has employees spamming the google page with fake positive reviews. Rude staff. Hidden charges. Impossible to contact during business hours. Stay away!!!!!!!

Best customer service and they give you great deals on the perfect storqge unit

My experience with Public Storage was very pleasant today. The property manager (Shawn) was very professional and informative. I left the facility feeling satisfied with my rental transaction. I've been renting with Public Storage over 4 years now and would definitely recommend them for storage needs.

Bill by far was great! I knew what i wanted and he was able to take me through the motions and let me get on with my day. There were some calls during the time i was checking out with Bill and he didn’t stop with me and answer the phone, he finished what he was doing and then returned the call. I appreciated that( even though i know someone needed something, but he is only one guy). Overall good service and everything was throughly explained. Good job Bill!!

Shawn and bill were very helpful.

Thank you Shawn and Bill for making me feel so welcome. I like how conveniently located you are....the appearance of your building and grounds....the more than adequate customer parking by the office and how secure your gate and buildings are.

The older gentleman was pleasant and welcoming, Bob or Bill? Helped us with a payment problem. Hope to come To Auctions

Very good experience. Recommend highly.

Great service, staff is kind. Recommend to all my friends

Bill and Shawn were very helpful and knowledgeable about the property and rules. We looked at a 12x30 unit that was very spacious and decided to rent a space. They also checked out the codes we were given before we left the property to ensure we had no issues. Highly recommend.

How much to store a 35' RV per month?

A clean and modern facility with very Professional Management. I have rented from several different storage facilities within Ohio over the last 20 years. By far Public Storage Outshines them all. The architectural design of this particular facility also left me impressed.

I just love how much help Bill was. The place was well maintained I would definitely recommend public storage to my family and friends.

Bill and Shawn are very kind and informative with details for the needs that I have. I come to this location once a year when on vacation and I will continue to come to this location excellent customer service

Nice people and clean locaton.

Wonderful staff and well maintained facilities.

Bill was very customer oriented, polite, and professional.

Shawn and Bill have been wonderful to work with. The facilities are well maintained and clean. I would recommend Public Storage to anyone looking for this type of accommodation. Great job guys!

I had 3 different people help me out, Shawn, Bill and Nicole. They all helped me in different ways, very helpful, extremely friendly and courteous. They made it easy and the experience was wonderful, definitely would do business there again.

Excellent service, both gentlemen working on 9/19/17 were very helpful, polite and did a wonderful job of assisting me. It was a pleasure doing business with Public Storage Wickham Road, Melbourne, Fl. I would recommend your storage place to others. Again, thanks for making me feel comfortable and getting my paperwork processed with .efficiency.

Bill was very helpful and helped my mom and I look for a storage unit for our car due to the hurricane Irma. We booked a storage unit last minute so there was none available left. But Bill kept trying to help us and was patience by calling other locations, and luckily enough their was one storage available at Melbourne. Thank you Bill for your best service!

Dinorah and Bill were amazing. They helped me recover part of my money back. Great people. Very professional.

I only had to store for a short period of time and the specials they have at Public Storage makes it affordable. The property was clean and both guys in the office were extremely helpful(Bill and Shawn).

This place is terrible. We set up to meet with them at 10 am so our hired movers could move our stuff into the unit we reserved. Apparently, they had a last second meeting until 1130 am and they failed to let us know. No phone call, no note on the door. It even said they would be there at 930 am to open the office. We had to pay the movers for an extra hour of waiting doing nothing, before we just had to leave. Please do yourself a favor and don't rent a storage unit with Public Storage. They will not make a good faith effort to right the wrong they caused.

This is my second experience with a Public Storage. My first was in Ohio, the service there was fine...nothing overly spectacular but nothing horrible either, just so so. My second experience was at the one in Melbourne Fl located of Wickham. I was impressed with this facility. Bill and Cory were the two working the day I came to sign my paper work. I had reserved the unit online and was going to ask to see it first but they suggested it before I could ask. Bill walked me out and told me all about their location and the security and so on. He spoke to me as a person and not just a number/customer like most places do these days. I was very pleased with my initial visit and have nothing but high hopes for the duration of time I will be doing business with them. I would recommend them to someone looking to rent a unit.

Great service and rates. Shawn was very helpful and friendly.

I have always loved using Public Storage above and beyond the other, today I worked with Bill at this location, and he was extremely professional and Friendly. He explained everything in detail and just made this a hassle free and enjoyable experience! Thank You:)

Bill and Rachaele are customer friendly!

Clean and in great condition, security cameras and gate. Friendly and helpful staff.

Rachaele made it so easy to find a space that was exactly what I need! Very straightforward and simple to understand terms.

Shawn wAs very friendly and helpful and the facility is very clean. I feel very safe storing at this location. Would definitely recommend to anyone looking for storage

Shawn was very professional. Property is nice and clean. Like that they have good security. Will definitely recommend this place to my friends.

This facility is very clean and the security is great. The manager was very helpful and knowledgeable. I will recommend this facility to my friends.

Shawn was very helpful. I knew which size I wanted and reserved it online prior. When I met Shawn, he reviewed all the information and showed me my small unit. We also tried my gate code. I am happy with my unit. The property is well kept and close to my home.

My daughter Rented at this facility a few months ago. I often am with her when we visit property. The people in the office are always very nice and it's always very clean. I would recommend this place to my friends.

My nephew rented at this location last week we dealt with a girl named Rachaele I was very impressed with the professionalism And the knowledge she had regarding storage we looked at a few different spaces to make sure we were getting the best price and had room for what needed to stored i will definitely recommend this facility to friends and have them ask for Rachaele 5 stars for sure thank you

Bill was the rep that we talked with. Very courteous and friendly, took his time talking with us and showing us the 2 storage units. Excellent person to deal with

Professional, secure, great price.

Great customer service experience with Mary.

I checked into the Public Storage at 1450 N. Wickham Rd., Melbourne, FL today and was enthusiastically greeted by manager, Linda. I liked her professionalism coupled with a down-home friendliness which conveyed an attitude that said "I appreciate you selecting us as your storage facility." She took the time to address what we would pay, how the facility operated, the hours and security codes and most importantly, seemed proud of the business. She was clearly vested in the performance of the Public Storage at this location. It was nice that there were no surprises - the cost quoted was what we were supposed to pay. We were shown the storage unit, the locking system was explained, and Linda provided storage and moving in tips. We threw her a curveball by asking if any climate controlled units were available and shockingly, she was not irritated that we might change the contract at this point, but was excited to tell us that two such units had become available. We switched to the climate controlled unit and Linda shuttled us off on a golf cart to see that unit as well. The price for this unit was only slightly more and Linda seamlessly led us through the paperwork process, taking the time to summarize and interpret the document we were about to sign. She also took the time to give us advice, tips and restaurant reviews about the area, making us feeling welcome as newcomers to Melbourne, but also to the Public Storage community. Her asst. manager, Shawn, was equally pleasant and informative, describing how the secured access entry system works and also being just darn friendly and educational about the area. Most importantly, the storage buildings were well maintained, the unit we rented was clean and well lit, and the security in place was as advanced as I have seen anywhere. I felt that Linda and Shawn both believed they could do their jobs better if they knew a bit about their customers and their efforts to do that were appreciated. By asking us about our goals, we were able to make the best decision for a storage unit to rent, and the amount of time to rent it. While I only stored by belongings today, I left Public Storage feeling confident and relaxed because I knew my belongings were in good hands.

Needed temporary storage for about a month and a half for my move from Nebraska to Melbourne Beach. Reservation was quick and easy. We had a big moving truck during the unload, which Linda/team made a great effort to accommodate (Thank you very much). The management and Linda did an outstanding job of keeping me informed and communicating everything related (billing, etc.) to our brief stay. It was refreshing to experience that type of customer service. Would highly recommend this storage company at this location.

Linda and Mike were great customer service representatives. All of the rep's were professional but these two were more helpful. The grounds seemed to always be cleaned and well lit. Only thing preventing a fifth star was price.

kind staff introduced me to the well secured campus and easily accessible storage.

Ms Linda on North Wickham Road is a sweetheart. Very pleasant and honest. Not bad price either. Thank you very much Ms. Linda for all your help.

Great service, clean secure units, perfect online management. Thanks!

Bill and Wendy were great

Linda showed us around and got us set up right away! She was very nice and facility was in great condition!

This facility has some of the best customer service in town! The storage units are clean, grounds are well taken care of, and the property is well lite and secure. I've had the pleasure of dealing with Linda every time I go there! What a shining example of excellence, caring, and professionalism she is! She has always been very attentive to our needs, while always going out of her way to find solutions to make sure our time with them flows flawlessly! Thank you Linda...Thank you Public Storage!

We moved to Bervard in a hurry and we were looking for a storage unit that was affordable and available. We had a baby 2 weeks before moving and things were very stressful. Linda the sales associate, helped us find an affordable unit that was was perfect for us and was extremely helpful and knowledgable. She understood our needs right away and made the whole process fast and painless. Thank you so much Linda!!

Excellent Customer Service from Linda, A very Clean Place and the Staff was very helpful.

This is the best storage facility I've ever used!! Linda the Mngr is a God send!!!!! Clean,safe and secure and Linda is always smiling!!!!!!

My experience started out pleasant, Mike was a great help but referring family to use this service and being told they could not honor the special because we are family and it counts as two specials is completely asinine. I will be shopping this week to get both of those units a new home and will be leaving corporate a message as well.

Linda and Mike were above and beyond professional, property was clean, and the information was abundant. Keep up the good work.

Checking in was a breeze! I reserved the unit online and within an hour they were ready for me. When I went in, I spoke to Linda and she walked me through the whole process and made it painless. The only complaint I had was that I previously was not informed about the insurance fee and that brought the cost up from what I reserved online. But that's with the company and not the staff. My experience there was great! Go see Linda and she will treat you like family!

I firstly want to thank Wendy for the great customer service that she gave me today....public storage is a clean and stress free storage... Four stars because you have to leave room for improvement

Kinda and Mike were super helpful! Super nice people

Linda and Mike are always helpful, courteous and quick to help with problems. It makes it easy to do business.

This location rocks. I appreciate for your services. I would recommend this location to everyone.

Linda and Mike are the greatest. I had the best experience. They were both so professional and helpful. I will definitely recommend this place to all my family and friends.

Friendly and attentive people working in the front office. Linda did a great ringing up my rent. Mike was helpful explaining the cart situation. I hope that the corporation could purchase a few more carts for the storage area.

Thank you Linda and Mike. The place is awesome. I always felt safe and knew my belongings would be safe and secured. Very clean property. You guys were very helpful and made my ordeal a lot less stressful. Thanks again. I will be sure to recommend you to my friends and family.

I appreciated the efficiency Linda N provided. I had all my storages needs met and that makes me happy my stuff was safely stored :)

Linda was wonderful.... She was such a nice person.... Warm and Comforting... Definately made me feel welcome..... Overall best person for the job! ! Thank you Linda

Locating a storage unit for your prized possessions can be super stressful and a downright terrible experience, but that is definitely not the experience here. If you are looking for a storage unit, THIS IS THE PLACE!!! Their customer service is on point! Linda, who helped us out, was excellent - friendly, answered all of our questions, and was so helpful!! The property was clean and secure and simple to rent! I would absolutely recommend this service to anyone who wants to have quick, simple, and efficient access to well-located storage. Thank you!!!

Mike was great!! He saved me 200$ bc I explained my situation and he extended his help to help me keep my cost down.. This branch in eau gallie is great!! Come in a let Mike and his team take care of your storage needs...

My stay at public storage was very simple from the reservation I made in Alaska to the reception I received from Linda when I arrived to store my motorcycle for a short period. A very clean, no hassle property and the staff was very helpful and friendly. Would recommend this location to anybody looking for a nice storage facility. Thanks again Linda

Than you Linda & Mike. You both are professional and knowledgeable. The place was always clean and I felt safe. Will be using you again if needed.

great place to store. very nice people and very clean.

Mike and Linda were both very professional, courteous, knowledgeable and friendly. Linda remembered that I had done most of the paperwork online and made sure my discount was applied appropriately.

My wife sent me over to check out the facility, she wants to move our Christmas decorations and a few pieces of furniture to a storage unit to free up the garage space. The place was so clean and the staff, very helpful. Thanks again.

I had a stellar experience at this Public Storage location. The staff, Linda especially, was helpful, professional and polite. The terms of the agreement were clearly explained to me so I understood what I needed to do to avoid any additional fees upon vacating my storage unit. If I ever have need of a storage unit again I will definitely go to this location.

Wonderfully helpful staff. Linda and katarina helped me by providing excellent service and a screwdriver, which i needed to get a mirror into a vehicle. Highly reccomend this storage place.

I got in at a good start rate, and stayed for three months. Linda was an angel! She made timely phone calls and gave friendly reminders about payment and late fees. She really takes care of her customers, always wears a smile, and the facility is really lucky to have her on their team. I hope there is something special in store for her, no pun intended. :-) The facility itself is clean and well-maintained. I would say the prices are pretty fair, but I still couldn't afford it. I appreciated the daily rates at the end, though. The few extra days to move out helped me get out of there at a much cheaper price than paying for the entire month. My only problem was the hours of operation. You can't get in past a certain time, and my family and I almost got locked in one night. We tried calling a manager, but got nobody. Luckily, someone else came through and opened the gate. Phew! All-in-all, a great facility with great people. Very convenient. I would store my things away with them all over again if I had to, and I have to say, Linda made the difference by making it memorable and enjoyable. Great job, Linda and team!

Nice and clean with air conditioned units and bug and rat free. nice managment and friendly staff

Everyone at Public Storage Melbourne, Fl has been so delightful, helpful, and very professional. We stored household items for 4 years at this location and it has been a great experience working with the Manager and Staff. Linda has been especially helpful as we were in another state for four years and she really assisted us with coordinating our move and picking up all of our items. They were just like we left them, and in perfect condition! Thanks to all of you and Happy Holidays!

I had a great experience from my initial contact online, through the follow up phone call and @ the facility. Mike was very helpful, the unit is very clean and he explained everything clearly and the process was fast, which is great for me and my busy schedule. I recommend this highly, clean and easy access as well.

The staff here is professional and helpful. The facility is also well maintained. After visiting this Public Storage establishment I will always rent storage space from Public Storage whenever I have storage needs.

In the last 10 years I have used storage lockers in 7 states for about 9 of those years. Public Storage is definitely one of the more organized and customer oriented facilities. Mike/Mary/Linda all are very professional and courteous. I have often commented on how they keep track of the names of all their tenants. I highly recommend the 1450 N. Wickham location. My only complaint was some access issues very early on and the management resolved the issue beyond my expectations. The place is very clean and well maintained. I hope the management department sees this review. Mike, I personally want to again thank you for your customer service skills. R/ C

First time I ever used a storage facility. Excellent customer service. MIke was great to work with. Made the process of moving my stuff a lot easier.

Everything about Public Storage was excellent. The representative I spoke to on the phone was very helpful and answered all my questions. When I arrived, Mary had everything on file that I had discussed via the telephone earlier. The unit will meet our needs perfectly. She explained the rates, codes etc. and I left with a great feeling.

Was in today to pay my bill, tranisha and breann was very nice and polite, i have been storaging for two months and LOVE IT.

Great staff and clean affordable units. Mary was particularly helpful in getting me transferred to an air conditioned unit. Highly recommend!

Excellent customer service from Mary, great location, clean place. I recomend this self storage *****

I reserved a unit online, it was supposed to be $1 for the first month, I checked the terms on the mobile website, nowhere did it ay there was an administration fee or any other fees. When I got there I was informed of many additional fees. It's not right to advertise this price and not make the additional fees known.

They had the best price around and the biggest units that fit our need. Mary was very helpful and a pleasure to talk with every time we went to visit our stuff, Mike was also a good guy. The only negative thing I can say about Public Storage is: Make sure you check out before the 7th of the month or you won't get a refund, your stuck for the full amount. You also don't get any money back for the special locks you have to buy and can probably never use again. This is no reflection on the employees or any particular location, this is company policy.

They helped me a ton, everyone was friendly and very informative. Thank you so much

Really digged the place - Steve McKnight

The Manager, Mike and his newest employee, were very helpful and were great to work with. The location is close to my home and will be easy to access. I've used the company before and like them. Thanks!!

All staff/employees that I spoke with or asked questions of were kind, considerate and accommodating. My questions were answered completely and all employees showed a high level of interest in assisting me. If you're in need of storage space, I highly recommend this location.

Fast and Friendly manager, explains everything clearly!! I would definately recommend this facility over others in this area for all of your storage needs.