Public Storage Self-Storage Units at 1200 Shetter Ave, Jacksonville Beach, FL

Renting was easy. Patricia explained the checkin process and the benefits of using the app. Would recommend to anyone and everyone.

Mrs. Pat here at Shetter Ave has gone above and beyond for me over the last week or two. My unit is actually at San Pablo Rd. S (and Coleman the manager there is a rock star himself) and she has been very forthcoming with any applicable help with preventing the forfeit of my property due to unexpected unemployment. I am all the way in Colorado and everything I own is stored less the cloths on my back and my dog. They know the importance of all this and gave me every possible opportunity to resolve my payment to the wire. Most places would continuously hound you like you're a dead beat and literally harass you for payment around the clock, but this team, this company acknowledged the issue, helped me find a solution, and gave me every single second of time to make it happen within their capacity while still upholding their company policy. This meant more to me than anything because they treated me like a human first not just another debt account. Mrs. Pat and Coleman (San Pablo Rd. S location) are amazing and I wish them nothing but the best and I hope this review helps them not only thrive in their business but shows them my absolute gratitude for their assistance. Please if you're reading reviews to find a good place to store your items please see this team cares and your items are safe and they'll help as much as they can whereas other places will just sell off what you have without a care in the world. RENT HERE!

Pat is Awesome

Pat was great and helped me get my storage set up without a problem.

Very helpful. Extremely clean and secure.

She was very helpful and courteous. Hard to find both in a lot of businesses nowadays

The facility here and other locations (I’ve had several around town) are clean and well-maintained. Pat, Coleman and the other property managers are friendly and professional. They really go the extra mile. I would highly recommend!

Pad did a great job moving me in and made the experience wonderful 👍

Amazing service from Pat! Very professional and knowledgeable in her field! Thank you!

Pat always does a great job & takes care of everything that I need‼️ Thank you, Pat❣️

Amazing customer service and attention to detail. Pat showed me how to down load the app and set up my phone to remember my code for the gate and contacts!!!! So helpful!!!

Ez in Ez out

Great experience with both climate controlled unit and then downsizing to regular but smaller unit.

Very very easy process for a short term rental. Would recommend to anyone close to the Beach. Easy sign up & Easy leaving, a true example of how business should be done! Thanks Pat!

A+ easiest move in/move out process. A welcome breath of fresh air after dealing with U-Haul for our actual move. Pat in the office is super nice and although we did not need any assistance with anything I’m sure she’d be very helpful if we did. The gate access from your phone is very convenient!!

New picture today at 2690 Bonaventure ave Jacksonville beach Florida 32250

Rented two storage units. One Climate and one outdoor. Clean and large units.

Best customer service ever !!!! Thank you so much Pat!

Pat is a Rockstar!! She helped me for the past 4 years that I was a customer. great location and even better staff!

Miss Pat was very helpful and a hoot to talk to.

Pat and Kim were incredibly helpful and pleasant. My move was so much smoother thanks to them!

Killer service!! Thank you!!

Pat was amazing wonderful to do business with her!

Pat is amazing and can't wait to come back!

Pat at Setter Ave location has been the greatest asset. I am Illinois helping my daughter get moved. She was very calming at my initial contact, and today walked me through the process of pre paying and all necessary information. Pat is a gem !!

Miss Pat was so kind and helpful during a very stressful move. She is extremely knowledgeable of her inventory and helped us find exactly what was needed, thank you again Miss Pat for all you did for us❤️

Prompt, friendly service from Ms. Pat. She'll get you set up and in a unit rather quickly, and if for any reason you want to upgrade or downgrade to different size units, or even add on another unit, she'll help you with that also, boxes? She's got um, tape? Locks? It's all there. she's a kind friendly soul and serves her customers with southern charm.

Pat was amazing. Very helpful. Highly recommend this place. Very secure.

Mrs. pat was so helpful and attentive!! Very clean facility.

Ms. Pat is very helpful and attentive. When I’m there and she sees me I’m always greeted with a smile and a wave!

Perfect location and property manager Pat is so kind and helpful. Thanks!

Kim was amazing!!! Highly recommend 😊

Kim was Totally Awesome & Helpful. Most knowledgeable.

Pat was very helpful!

The manager, Pat, is very helpful with assisting a customer's storage needs.

I had an amazing experience at Public Storage. Ms. Pat was friendly, kind, and honest. She didn’t try to upsell me on a bigger size unit. Took the time to explain the systems in place. She alone is worth coming here for your self storage needs.

People are friendly and helpful! Grounds are clean!!! All good!!!

I've been using Public Storage for over 4 years and just love PAT! Communication is great with her and she's so helpful when we needed more storage!! Thank you Pat!!

This is an excellent storage facility. Location, staff and accessibility are the best of an storage facility I have ever used.

I have been with public storage for some time and Pat has been wonderful. Today I had the chance to meet Kim. What can I say, Kim has a terrific personality. Best place to come rent a space. You ladies are the greatest

Kim was such a great help to get into a storage space before the hurricane hits! Thanks Kim.

Kim was very polite and helpful in te of need.

Myra is awesome! Amazing customer service! Had to cancel a storage unit and she called me promptly and issued a refund. All of this happed because she is proactive and saved me a trip to the storage facility! Highly Recommend!

Kim was extremely helpful in getting the final details of my storage rental set up! I appreciated her help and her kind, helpful attitude😊

Today I had to cancel my current rental due to unforeseen circumstances & Pat was extremely helpful in doing so, as well as, offering another possibility & option that I hadn’t thought of…Kudo’s for having understanding & insightful Property Management Staff.

Fast, friendly and easy. Staff great people…Pat is awesome!

Pat and Matt were great! Would rent again

I had a great experience having Mrs. Pat there to help along the way. I had my storage unit for quite some years. Sadly today was my last day, I will mIss waving to her in the parking lot as she tends to her daily duties. She was always pleasant and helpful. Unit 165's new occupant will enjoy a great stay as long as Mrs. Pat is in charge. Also there is a new young trainee who was also a delight think her name is Kim!!!

Easily the best storage unit experience I've ever had, and one of the best overall business experiences, too. Pat is amazing; helpful, professional, courteous, she's an outlier in today's business world. Highly recommend. Thanks, Pat!

Mrs Pam Is wonderful ❤ 💖 ♥ 💕 💛 💗 amazing spectacular 😀 ❤ ♥ 🙌

Pat is Super helpful and sweet! I am so grateful y'all were able to help me out! Definitely recommend using them!!😁

Access hours are great. Property is very clean.

Edit* Pat. Wow!!!

Pat was awesome! Will definitely call her for storage in the future!

Very friendly and professional! Nice doors, easy to access! Easy to get set up!

Pat and Jasmine were a delight! Our company had some confusion over who had access to the company space, and they made it easy for us to get it all sorted without sacrificing the security of the unit. Nice and easy.

Pat is super awesome. Just got back from a 7 month deployment and she was extremely helpful to us. Our door was broke and she came to help open it and even got it fixed expeditiously. Thanks again Pat.

Pat and Kim are the 2 nicest people I have ever had the pleasure of working with! Thank you both for going above and beyond and being so personable, helpful, and kind!!

Pat is super nice and helpful! Thank you for securing a clean unit that is the perfect size for all of my stuff, Pat! :-)

Ms.Pat was the sweetest woman, she helped me so much and answered all my questions. Highly recommend!

I walked in to ask about an exit plan.....I’m moving to South Carolina. Kim was the associate- and I must say, she was so informative, friendly and genuine. I appreciated her time.....she’s a heck of an asset. Thank You- Jamie D

Ms Pat was amazing, she was very clear in pricing and was very knowledgeable on what size would be for our trailor ,,,, it fit perfectly, thanks Ms Pat we enjoyed doing business with you.

The lady at the front desk is awesome 👌

All good

Pat is amazing at Public Storage! She is always helpful and courteous.

Great customer service. Very friendly

Pat is the bomb.com !

We've been a returning customer for several years now, and Ms. Pat is usually taking very good care of us, but she was off this past time, and Ms. Kim was extremely friendly, and more than helpful and to take care of our needs!

Kim was super friendly and helpful. I was able to rent the perfect drive-up storage in minutes. Kim helped me download the app and made sure my account was set up for autopay and all the right options! I felt right at home and I'm happy I found the right place! Thanks, Kim!

Ms Pat went over and beyond to help me.. she has such a welcoming personality and full knowledge of anything and everything you want to know about public storage a true keeper you have in there.. thank you so much for your service and for all the years of being there for me in the past and the future to come .thank you.

Kim was extremely helpful getting the unit, and efficient explaining the information I needed.

The team did more than enough to help me secure a unit! 10/10. Sunshine!

Mrs. Pat was very kind and helpful if i ever need a storage unit again this will be the location.

Best storage in Jax Beach!! Pat is awesome!!!

Pat was awesome.

Kim was amazing!! Public storage was a delightful experience all due to Kim’s help! She gave me a storage unit, laid out the payment plan clearly, and helped me get all the moving materials I needed!!! She is so thoughtful and kind and an amazing saleswoman. I would go hangout with Kim everyday just because of how wonderful this experience was. #kimforpresident2024

Amazing experience, had to switch units and Ms. Kim was very helpful and made it very easy!!

Great storage facility and people. It was very seamless move in and move out! Very military friendly Would definitely recommend.

Ms. Pat is a sparkling and wonderful person!!!! She is very helpful and gives great hugs!!!

Had to drop by this location for work and Pat was a wonderful help! Easily accessible and plenty of space!

The best storage in Jax Beach. Go in and ask for Pat. She’s incredibly nice and super willing to help.

Great experience and answered all questions needed. Pat was so friendly and very informational! Highly recommended

Mrs. Pat has been so amazing to my sister and I. We both live in different states and she communicates with us often. She is a blessing and really thoughtful. Mrs. Pat you are the best!

Fast, easy, and friendly service! Pat made yhe process if paying for our unit a breeze.

A smooth check in experience. Hope for a long term relationship

Kim is awesome. She’s the reason we rent here.

So far so good. We have a large unit for storage for our business. Quick, easy, cheap, clean. Be aware: Some homeless folks do actually reside in some of the units. We've had no issues so far.

Pat was great!

Ms Pat is Awesome!!!

Pat was super helpful during the stressful time of living. Highly recommend.

Thank you Pat for making our stay there a pleasant one. Every time we needed a storage unit she got exactly what we need. Thank Pat!

Pat was awesome. Knowledgeable-efficient!

Pat is professional and courteous!!!!

Kim was wonderful, clear ,precise Excellent customer service Very informative I would definitely recommend this place because I felt comfortable and felt that she was a trustworthy person.

Pat is the best. Thanks for all your help. Wonderful!!!

Caleb and Pat are the best! Makes storage of personal and business property a simple task.

Patsy the manager has been nothing but wonderful since I chose public storage!

What a joy to find such lovely and helpful people running a storage unit. Friendly, helpful, and super nice! Glad we’re storing our stuff here!

Trena was amazing! Quick and easy. Very helpful. Highly recommend.

Pat has been super terrific to work with - a real professional and very pleasant! I had to make some edits on the sizing of my units and she made the transition seamless👍🏼 Thank you🙂

Shout-out to Pat! Needed to downsize to a smaller unit. Pat walked me through the process, and best of all helped me find a new unit that limited the distance I had to move! Saved my back along with $ on my monthly bill. Thanks!

Pat was an absolute gem!

Kim was very patient and kind. She explained everything very clearly so I was able to understand. She was awesome!!

Pat was extremely helpful and expedited our request for a storage unit.

Trend is amazing the best I've ever dealt with . It was a pleasure talking to her . She explained everything perfect even things I didn't think of. She deserves a big raise. Shes a keeper

We are completely satisfied with our experience at this location. Pat is over the top with customer service. She knows the demands of this business and treats every customer as if they are family. We have had four separate units over the past year, and We will continue do do business with Pat and Public Storage. Highly Recommend this place for your mini storage needs.

This is my third rental with Pat at Public Storage Jax Beach. Pat always goes above and beyond to find and get you into a unit you desire! I highly recommend this public storage where Pat treats you like family!!! Kay Richardson

Heather and Pat were absolute delights. They walked me through the entire process with a lot of clarity and thoughtfulness (and made me laugh!). I recommend Jax Beach public storage if you’re looking for a place to store your stuff.

The people at this location are Awesome! When I rented my unit Trina was so helpful and nice. Then when I needed a larger unit they (Pat and Trina) were quick to notify me when one was available. I no longer need storage but if I do in the future I’ll be checking out the Jacksonville Beach location again. Thank you for taking great care of me.

The property manager, Pat, is extremely personable and helpful. The property is always clean and I feel very safe leaving my son's furniture there.

A very good experience Staff were extremely helpful and friendly Would strongly recommend

Pat is the best property manager I've ever seen. Give her a raise pronto!

Pat was beyond helpful! Moving is stressful but she was able to offer suggestions and tips to make it easier. Will be using them again in the future!

Ms.Pat was awesome ! Very professional and nice.

PaTrena was a huge help! Service with a smile, fast, efficient and she got me exactly what I needed.

Trena was excellent with the total customer experience. So helpful and patient

Clean and safe location!

Pat was so professional, patient and kind. It was a pleasure to work with her. Highly recommend!

Teresa and Pat are the greatest!

TERESA was very friendly, helpful and efficient in getting our new storage unit set up & rented. Great service! Happy customers since 2015.

Great experience from start to finish. Clean facility and great customer service. Pat is awesome! So helpful, friendly, and professional.

Pat is awesome

Great Experience!

Excellent service!

Highly recommend this facility! Made the process simple and stress free! Come see Pat :)

Pam was great helped me get in and out with helpful advice

Pat......thank you, thank you, thank you. I appreciate your professionalism, knowledge, community service and compassion for others (it's stressful moving & having to put personal belongings in storage for whatever reason, for however long). You helped make my transition much easier. Kudos!

Pat was wonderful and very helpful!

Pat is awesome! Clean and safe area.

Excellent service

Teresa provided excellent service and was very diligent when explaining and helping me through the renting process.

Teresa was very helpful! Thank you so much for your quick and wonderful service!!

Best service and rental place in Jax beach!

Teresa is super friendly and helpful!

Outstanding service. The facility is very clean and well maintained. Theresa was AWESOME!

Public Storage on Jacksonville Beach is a great place to leave your belongings. I left my furniture, clothing, etc. for over 2 years, and when I came to pick them up everything was there, in good condition. The best thing about this location is the staff that services it. I was especially impressed by Teresa and Pat! They were real down to earth beach people! Teresa was extremely helpful when I was moving out; she went the extra mile! Pat was always positive and helpful! When I come back to Jacksonville Beach, if I need storage, this is the place I would pick.

The ladies at this location are very pleasant, helpful and able to address any concerns you may have regarding a storage unit. The facility on Shetter Ave is well maintained and easy to get to, the location is great.

Awesome experience! Staff is super friendly and efficient!

Great service and pleasant experience. Pat was a big help to me and my business

I've had a storage unit for 6 months. The manager Pat has been great to work with since day one. She answered all my questions and helped me thru the account set-up process. The storage site is clean, organized and fairly priced.

Pat is professional, terrific

Bugs. There for 8mos, did a bug bomb to be cautious before moving the boxes, and just like that, roaches and water bugs.

Pat was great to work with. She went our of her way to make sure I had the right unit for my needs.

Great service and deal! Pat was awesome!

Site Manager Pat is such a warm and friendly person. She is very helpful and fun to chat with. I just love her.

Ms. Pat, is always the biggest help. I was new to how storage worked and she made it easy and FAST !

I’ve had a unit here for 2 years. From start to finish Pat was great! The day I closed my account out she worked late to help me out. I highly recommend storing here!

Theresa Fry is awesome!

Amazing service! Pat was friendly and welcoming thank you again!

Great place! Pat runs a tight ship! Clean units , well kept grounds. I inadvertently left my door unlocked and Pat promptly called me to inform me that I hadn’t secured my unit. Highly recommend!

Pat was very helpful and a pleasure to work with

Pat is the best

Pat was an amazing help! Made the process very easy! Would definitely recommend!!

Teresa and pat were great help. Kind and curtious.

Best service ever! Teresa and Pay are the best!

Teresa and Sandra were wonderful and helped us get a unit in to time at all! Would greatly reccommend!

Teresa helped me with my transfer and her positive attitude kept a smile on my face. 5 star service hands down. Continued customer

The ladies at this storage are so nice and helpful! They remember your name and give excellent customer service. I was very happy with the services recieved here. Would 100% recommend!

Pat is such a great spirit. She is the property manager and any time ive needed anything shes super helpful. I moved in on a whim and she was able to have me set to go within a couple hours. Would deff recomend

Today is Pat’s Birthday! She was so gracious when I messed up my lock and she fixed it without hesitation. Very kind and helpful. For a person to be the only employee working, on her birthday, living her best life, she was a joy. Thank you Pat! Happy Birthday 🎊🎂🎈

Pat is always a great help !

I leased from Teresa and fantastic service. Very knowledgeable, detailed, and takes ownership of her position. Additionally, I was very impressed with the entire area as they have well kept grounds and a very clean unit I stored things in. I was so impressed I wanted to know who managed the location. Teresa told me Pat was. I went later in the week just to tell Pat how impressed I was with what she has done with that location. I saw it a few years ago prior to Pat and it is night and day better. Pat was humble, but she is proud to see it become what it is today.

Pat was very friendly and efficient. We appreciate the service!!!

Pat was delightful and very helpful.

Pat and her crew are great to work with. Very efficient and always helpful. Pleasure to work with. I have rented units at this location about 5 times.

We have used this Public Storage many times throughout the years. It is reasonable, clean, and the customer service is consistently excellent. I highly recommend renting space here.

Teresa did a wonderful job. She was a big help

Pat is amazing!

Great customer service! Made process super easy!

Pat is so wonderful! She helped to make our moving experience so enjoyable.

I had an enjoyable experience with customer service, and sales department. Always boosting those sales Teresa!

Pat is awesome

Teresa and Pat are incredibly helpful. Facility is clean.

Pat was amazing. Thanks again.

Teresa is simply the best in the business. She helped me with my storage account from another state. She provided the highest level of customer service. Teresa was very kind and patient.

Teresa is wonderful!!

Pat is great!

Pat is so knowledgeable and helpful. She is a problem solver and because of her I am no longer stressed. Thank you for always helping.

We enjoyed great service at this facility.

Teresa was amazing

I've rented from them a few times now and Pat and Teresa are *always* a delight to work with, never hesitating to go above and beyond. Thanks again for patching me up when I sliced my thumb! (on my things, I'm clumsy)

Pat and Teresa were the bomb.

Both Pat and Teresa helped me. These people are the friendliest ever. Handled everything quickly, efficiently and so very pleasantly!

Teresa was very helpful and made checking in easy. I was able to get a good deal too. Thanks again for all your help

Ms. Pat is an absolute delight!! Her and her team are extremely knowledgeable and helpful through the entire rental process.

Pat and Teresa were wonderful and took great care of me and helped get a storage unit!

Pat And Teresa are awesome...they were both great!! Very friendly and helpfull

Mrs Pat, Mrs Heather, and Mrs Teresa was obviously well trained and educated in this field! they had no problem up selling me as to my needs were greater than I anticipated!! With that being said, I really appreciate not having the hassle of changing lockers later on! any questions reguarding storage space or problems I would highly recommend consulting with public storage at Shetter Beach Boulevard!!! Thank you guys for everything! Especially Mrs Pat helping me resolving a problem changing my lock!

Pat the store manager was the best! Always there and quick with setting me up and closing my account.

Place is great! Teresa is incredible!!!!

Pat is like something else her work and her speed is outstanding. We need more people like her. Great service.

Very first time Coming to Public Storage... The personnel on duty which was Teresa Literally went above and beyond in every way possible. Thank you Public Storage as well as Teresa

Pat, Heather and Teresa are so friendly and upbeat it’s a great experience.

Teresa and Heather were extremely helpful when I was reserving my spot and Pat has helped tremendously during my other visits. Great location.

Very good person and very helpful

Strategically tricky pricing and insurance policies that are not out to serve the public but rather gouge

I have used Public Storage at Jacksonville Beach for approximately 8 years. It’s a very clean and safe facility. Since Pat has taken over the management of this facility over the past years, the place has become even better than a 5 out of 5 review! She is so helpful with everything, so very pleasant to deal with, and keeps everything running at top efficiency ! If you need a storage unit, Pat is the one to talk to! Management of Public Storage needs to consider giving Pat an enormous raise along with benefits! Thank you Pat and Public Storage!!!

If you need a storage unit go see Pat. She will make sure your needs are met and will explain the entire process in and friendly professional manner. Simple and no surprises - Just like you want it to be. ** I recently found that I needed a larger unit. Once again Pat and Heather took care of me very quickly and professionally. If you need a place to put your "stuff ", Jax Beach Public Storage is the place to go.

Pat and Peter very helpful...very clean unit... Great Service ..Very Helpful 6/18/2020

Exceptional staff, friendly, helpful. Spacious clean storage units.

Great customer service with Heather and Pat. Helped me decide on unit that met my needs. Facility is very convenient to my home.

Great facility, wonderful employees, clean and friendly. Pat and Heather were both wonderfully cheerful and helpful when I came to rent my first ever storage unit. She helped me decide that I didn’t need a unit as big as I had originally reserved and get in the right size, all in a timely manner. The advertisement originally quoted a $1 for the first month but after all the fees, lock price, and insurance the total came out to being just a bit less than my reoccurring monthly due. Nevertheless 5/5!

Pat & Heather were such a great help to me setting up my storage unit! I recently moved from Chicago back down to Jacksonville and they made sure everything was ready for me as soon as I arrived back in town. Great location & great staff!!!

Miss pat is the best . One is the reasons we stay there . Always helpful and friendly !!!!!!!! I wish every place had a employee like her

Great customer service! Heather and Pat were awesome with getting me my storage unit in a timely and efficient manner

5 star service! So friendly and helpful!☀️☀️☀️

pAT DID AN EXCELLENT JOB REPRESENTS YOUR COMPANY VERY WELL

Pat and Heather are amazing. Great customer service, explained everything very thoroughly. Highly recommend coming to see these ladies

Alright, I will start off by saying that I've been meaning to write this review for a long time and it's actually been about a year now since I have checked out of my unit at this location because I no longer needed to rent a space. HOWEVER, I want to stress that I absolutely HAD to leave this review because of how incredible my experience here was. First and foremost, Pat, the Property Manager is by far one of the most professional, compassionate and helpful individuals I have ever met and had the pleasure of doing business with. I will refrain from getting into to much detail but simply put, I was having a rough go at it with life and when I was having to move all up and down the east coast there were multiple personal issues and events that caused me extreme anxiety and stress especially because I essentially had my whole life, including highly sentimental objects, being stored all the way in Florida where I was not readily available to reach and access when I was experiencing this very stressful time period. And Pat was nothing sort of a Guardian, she was incredibly communicative, despite the shame I was feeling regarding not always being able to make my payments on time and there were multiple instances that I was dangerously close to losing everything but Pat! Pat was so workable, reassuring and even went as far as recommending a cheaper storage unit for me that she had available on this property! Like WOW! Who does that?! Talk about going the extra mile, and this wonderful soul truly went the distance with me! And although I am leaving this review for this specific property, it is really Pat who earned and deserves this 5+Star rating! If you need anything, go to Pat. She is an absolute ROCK STAR!

First impression means everything! I met Pat today! She was warm and welcoming and knowledgeable! She helped me carry the new boxes to my car- she even taught me how to unfold my back seats! Ha If you are Military and moving into the Jax beach area- I highly recommend this storage unit spot. She even sews patches on my husbands Navy uniform!!! What a gem she is!

We recently started renting a space for our business. Pat is always so nice and helpful.

Pat was very helpful and professional!! It was quick and easy to get a storage unit. She also made helpful suggestions for buying boxes and tape.

The service and professionalism of Pat and the other staff at this Public Storage location is excellent. The units are in the best condition I have ever seen and they are always willing to lend a helping hand to their customers. Highly recommend using this facility.

Ms. Pat is great. The storage unit makes it easier to ride our bikes.

Pat at Public Storage has always helped me out. Great service all around

Pat took care of business in no time and we're all setup ready to load up the storage unit.

Peter was awesome. Great guy, very friendly, professional

Patricia at the Shetter ave Public storage facility just helped me with a unit for my business Exceptional customer service I highly recommend seeing Pat for all you storage needs Dennis / Nuview Pressure Washing

Pat was great to deal with and my storage unit was clean and cool

Great location in Jax Beach. Getting a reservation and doing the rental setup was quick and easy. Pat is very helpful and friendly.

Thank you Pat for helping us get set up with a unit and for making things easy for us. We will definitely come back if we have storage needs in the future.

Pat was friendly and efficient and very knowledgable, I was in and out in no time

Worked with Pat. She was wonderful and fully explained all my options. Would highly recommend.

Pat Manning is always helpful and courteous.

Great Job, very friendly staff, very helpfull.

Ms.Pat and Mr.Ted made it a very easy and great experience. I was greeted with warm smiles and laughter. Thank you so much.

Thanks Pat and Sherry for being so helpful!

Pat and Sherry are always helpful and very kind. Thank you, Pat for all your help!

Pat and ted were very helpful and nice

Great service! Ted and Pat make a great team. Ted was very helpful and pleasant while signing up! Overall great service!

Pat was very nice and knowledgeable . I was getting this unit for my son who is in the hospital. She fixed it where my grandsons could move his belongings in.

I have had a storage unit at Public Storage for years for my business. I am there often and it is clean and well taken care of. The staff are always around, so I feel safe. Pat and Ted have always been welcoming and helpful, and just plain nice.

Very clean facility. The staff Peter and Ted are extremely helpful and knowledgable. Ted helped me pick a great unit along with some extras.

I was greeted with kindness and professionalism by both Ted and Pat the store representatives. I was told Ted was a new hire and I will say he’s doing a great job extremely polite mannerly and very knowledgeable and got me out of there expediently. It’s refreshing to finally have someone have their finger on the pulse when it comes to client services job well done great staff thank you so much

Pat is the bomb!!!! She easily helped me with some account adjustments to add family members that I could not accomplish on line. Took 5 minutes and all done!! Thanks Pat

Great management makes this location really stand out-Pat is a veteran and she pays attention to her property and her customers. always helps out with any issue -highly recommend this public storage location

Had a great experience with this facility. Pat was easy to work with and took care of all our needs.

Ted was awesome! Made it super easy and super efficient! Makes public storage a pleasure doing business with!

Great experience with every employee I encountered with at this location. Ms Pat was one of the ones that stood out though. She was extremely professional, fast, and punctual. Storage prices were pretty reasonable as well.

Good place no problems very friendly staff

Pat and Ted were very helpful with assisting me selecting the right space and going over all my options. The unit was just what I needed, and the location is situated near the JBPD, so that adds an extra layer of security. Again, my thanks to Pat and Ted, they were very kind and professional and I am very grateful for their assistance.

Excellent service. Pat and her staff are very friendly and helpful. She was able to meet our storage needs on a very short notice. I would highly recommend them.

If you are looking for storage in the Jax Beach area go to Public Storage on Shetter Ave. Pat was fantastic. Always helpful. It’s a real pleasure having someone like Pat around to answer any questions and if I ever need storage again, I will definitely call Pat at Public Storage #25703 Bryan

Pat was super friendly, knowledgeable and helpful. Facility was clean and access was easy.

Amazing customer service. Pat makes you feel right at home especially with stress of moving to a new town. Prices are very reasonable for the size units. I would recommend every time

Easy to get setup. Pat walked us to the unit and explained everything in full. Great service.

Very courteous. Great communication

Pat was very nice and helpful

Pat is always so helpful! Will def return here if I need more storage space!

Great storage place

Pat was extremely friendly, account setup as a breeze, pricing is competitive and the space is in great shape with an easily accessed location.

Public Storage Jax Beach is the best. Pat is at the front desk is super helpful! Easy to use. Great customer service!

Pat is a one of a kind. Thorough, kind and always helpful. This is a great location for a storage unit and Pat and her staff make all the difference.

Pat did a great job getting my storage unit setup. She was extremely thorough and was able to answer all of my questions. She is a bundle of joy and incredible at her job. Wonderful experience with this company so far. Thank you!

Peter is very helpful and professional. Great job getting me into the storage unit. Thank you!

Miss Pat is very helpful and kind and explains everything out. She helped me get everything set up and walked me through every step

Pat and Peter are great. We were tennants for almost 2 years. I hadn't touched my unit in nearly a year when we moved out and everything in it was the same way I left it, and there were no bugs 😁 I like how I could drive right up to my unit. Thank you Pat and Peter!

Very convenient to the beach and a great location. The staff is just excellent and have helped me personally, countless times. Two thrift stores are next store as well.

Pat is extremely knowledgeable and always willing to help when I need assistance getting into my unit. She is very customer service oriented and I would recommend this facility highly. Thanks Pat!

Had a unit for many years. Never any issues or problems. Pat has been very helpful and friendly and a pleasure to know. If we ever have another need for storage, we will contact them first.

Pat is the best

Pat is a delight to work with for our storage needs 😁

Jax Beach Public Storage Rocks! Pat and Peter are always super helpful. Pat is amazingly witty and super fun to chat with. She always has a funny joke and a quick smile! Thanks alot for your great service!

Never a hassle, easy peasy

Pat was extremely nice, very helpful and knows her stuff!!

Pat is exceptional with Customer service.The setup went smoothly and quickly. The property is well kept and clean.

Pat's awesome!! I recommend 100% come see Pat at Publuc Storage

Pat was very accommodating

Awesome experience

I use this property often and they do a very good job. I deal mostly with Pat and she is super attentive, informed about their products and the different alternatives, and makes you feel welcome every time. Recommended 100%

Got the space that I wanted and even called in to come in earlier than the scheduled meet up date. The Property Manager was nice and very polite.

I had to find a storage unit under difficult personal circumstances and Scott and Pat made everything so quick and easy. I would definitely recommend this Public Storage location to others.

Impeccable customer service! Pat was amazing and made the move in process simple. Thank you!

Pat and Peter were great to work with. We were in and out there in thirty minutes while still getting excellent service. The area is clean and well secured.

Great service! Pat and Peter were very nice and professional

Pat was awesome! Very detailed and kind, great experience overall.

My husband and I are custom builders and move almost every two years. We always need public storage between homes, and always use Pat at the Jacksonville Beach location. The units are large and well maintained as is the property. We appreciate the facility and we appreciate Pat. Nancy Morrison

Pat is always so friendly and helpful. Chose the right unit with her guidance. Thanks Pat!

The manager was helpful, cheerful, informative, and easy to work with.

Amazing facility and terrific customer service!!!

Pat always helps me out with storage needs. She Always friendly and quick to manage my account. I feel like she works all of the time and should be recognized for her hard work!

Pat was a huge help at a very stressful time for me!

Excellent experience with Public Storage at Jax Beach. First time renting storage. Pat walked us through every step of the process. She is WONDERFUL! Kind, knowledgeable and respectful with a great sense of humor. Sure is clean and well-kept. Good communication during recent hurricane threat. Would highly recommend to others.

Pat was wonderful! And so extremely helpful. My husband and I were moving storage locations from southside blvd to the beaches and because his name was already on the old "public storage" on SS he wasn't allowed the first timer fall discount. Long story she allowed me to be removed from the old one and become the new name on the beaches location-- allowing me to use the discount. She was sweet as pie and also helped with lending a lock while we moved storage units for the day. Really friendly and funny! We are excited to work with her at this location 😄

The place was a pleasure to deal with. Pat made everything easy!

Clean safe environment. Pat is awesome; very helpful.

Pat did an excellent job helping me with our 3 units. Very knowledgeable and went out of her way to help me.

So I cannot say enough about Public Storage in Jax Beach, the manager Pat is amazing. She worked with me thru difficult circumstances and provided detailed follow up and consistent communication. She took care of me like a mother to a son and was truly a difference maker. Also Peter and Tiffany helped Pat to ensure I was situated and handled in a vet professional and courteous manner! Thank you, we truly appreciate all you have done to ensure we are settled!

Pat is exceptional. Customer service is second to none !

I can't thank Pat and Peter enough. I remember their names because they were super helpful and friendly. Their facility was conveniently located, clean, and a good price. I will use again for sure if I need storage in the future. Thank you! 8/15/2018 Update--- Back again one year later!!! Pat and Tiffany were the exact same experience as Pat and Peter. These folks go out of their way to make your experience the best it can be. I can't get over how flexible and friendly they were. 8/15/2019

Great customer service, honesty & assertiveness is hard to come by these days, no matter the setting. Pat who supervises and takes care of these units is by far one of the nicest people I've ever met. She helped me along the entire way of moving in and out even when I had a few hiccups she did not hesitate to call. She doesn't push products and try to up-sell or cross-sell you unless needed. What she says is what you get - and that's GREAT service. I've had to store my belonging many times in the past when moving. This was by far the best experience I've had in any situation. I honestly wish there were more Pat's around these days - she goes above and beyond to make sure her customers are taken care of. I wish her all the best and will be sending anyone that I know her way - as I'm confident they will be treated with the highest standard of integrity, honesty & politeness! Thanks again Pat! - Justin "JJ" Jurgensen

Pat was absolutely terrific and professional. I enjoyed her customer service.

Why are storage spaces so expensive & why false pricing online?

Customer service was great thanks for everything

Pat was very nice and professional. Explained everything in good detail and was trustworthy.

Peter was extremely helpful and professional.

Pat was great! Smooth move in, move out process.

Good quality storage. White glove treatment from Pat! She’s fantastic! I feel very good about keeping my things here.

Mrs. Pat was awesome ,she explained everything well, she had a great sense of humor, willing to help you with your needs for storage, great salesman. I had an all around great experience thanks!

Place infested with moths and insurance they require didn't cover damage to valuable wool rugs. Also they unilaterally raise rates every few months - has gone from $172 to $235 - they count on how much time and trouble it is to move. There is no limit to how much they can raise rent this way. Have to move now, just because I don't like being ripped off.

I rented at this location for 3 years, it was always clean and in working order. The best part is the manager Pat, she is truly awesome. Always so friendly and ready to help in any way she can. Service is key and Pat is the reason .

Pat is extremely nice

Pat is an awesome lady. she is very personable. fun to talk with. I accidently left my unit unlocked, she called me within 30 minutes of leaving and informed me. would go back if I ever need to use a storage place again.

Pat is an outstanding representative of your company. She scheduled an appointment for us, answered all of our questions and gave us her full undivided attention. I had used this facility once before but the service has improved significantly.

Pat was awesome!

We were in search of a storage facility with climate control and a parking spot for our box trailer. So glad we stopped by. After a long day of driving and searching, we found Public Storage and Pat. She had just closed but saw us pull up and re-opened the office just to accommodate us and our needs. Amazing customer service. It's rare to find people who care anymore. Will be recommending Pat and Public Storage whenever we hear of someone looking for a storage unit.

Great experience getting a storage unit! Pat is very pleasant to work with.

This facility is terrific! I have used this place several times and each time, Pat INSURES I have a seamless, high-quality experience. She is thorough, very personable, and focused on great customer service for all Clients/customers. The property is clean and organized, plus spacious for all kinds of needs. Every unit is clean and water tight. Really great!

What a pleasure it is to have such a wonderful person working there to help me every month with paying my bill and helping with any issues I have. Pat is always friendly and professional with advice and tips on how to manage my unit. She keeps me informed of any changes and offers assistance when I need it. As a 83 year old it is a blessing to have her at my storage place. Lynwood Palmer

Pat was professional and helpful.

Great place!

Pat is a great attribute to this location. She was helpful, courteous and sold me a lock to secure my unit. I’m glad I choose Public Storage. Thanks Pat! Rambo

I actually chose this location because of the reviews of the staff...and they were right. Pat and Amanda were exceptional! As I was pulling in at my appointment time to check in I was receiving my phone call from Pat welcoming me. She walked me through all my options, showed me the unit first, and walked me through all the things to think about for long term storage. I was worried walking in about how I was storing everything and had zero concerns walking out. Thanks Pat and Amanda! I highly recommend this facility.

Pat was most helpful as I was trying to figure out the size of the storage unit to suit my needs. Thank you for being there.

Pat and Peter both were extremely professional and a pleasure to work with. I had less than 30 minutes to obtain a storage unit, and Peter helped get me set up - within my time frame and within my budget.

Pat was very helpful and even opened early when she notice I was waiting in the parking lot. This location, and Pat, have been very helpful with my storage needs and I have, just today, rented a second unit for my business.

Pat does a great job running the business. Always very responsive.

Very smooth process to start storage. Nice clean climate controlled space!

Pat was very professional and helped me with all my storage needs. She was very pleasant to work with.

Awesome storage facility! Mrs. PAT is super helpful and always ready to assist with whatever you need!

Drive up units are great and easy to access. Property well kept.

Pat has always been professional and helpful! I refer anyone and everyone who needs storage to her! Great place!

Pat is a delightful lady. She was friendly, knowledgeable and very thorough. The unit I rented is clean, easily accessible and affordable. I hope my experience with Public Storage will continue to be this positive.

Easy access to storage unit. Friendly staff

DONT USE THEM. This place just wants your money. They upped my rent thirty dollars for no reason a few months ago. They also are making me pay for the whole month of March when I’m vacating the 8th. They don’t do prorates because “of policy”. They’ve definitely lost my future business and I hope you don’t give them your money either.

My need for storage ended and the closeout process was very efficient and simple. Pat was extremely helpful when I first rented, and she was the same at closeout, I have leg weakness and she gave me her arm to walk me to the car. Overall, I think Pat is a great ambassador for Public Storage. If I have storage needs again, there is no where else I would go, John Hastings

Pats fantastic.

Pat Is the Greatest!!!

This location is very clean and Pat is very friendly & helpful.

Pat is the best. She has been extremely helpful whenever I needed something. Also, she is very kind.

Manager, Pat, is amazing! Great location and customer service.

Pat was very knowledgeable, efficient, and friendly. It was a pleasure having her behind the counter.

Friendly folks behind the desk.

Pat was very helpful! I got a sale price from Google and Pat made it very easy to set up.

Pat and her people are wonderful. I highly recommend this facility.

Very friendly and super helpful pat was great she walked us through everything and waa very helpful the grounds were clean and neat was very impressed with the property

Scott displayed top-tier service! Thanks, Scott!

Excellent and clean facility. Staff is amazing. Affordable and highly competitive rates.

I've only used 3 storage facilities for my real estate business and this is by far the best experience I've had. The property manager Pat, was really great and super helpful. The facility itself is in a convenient location and is well maintained. I'd recommend this place to anyone looking.

Great Experience. Pat was most helpful and quick. I was in and out within 30 minutes having obtained a unit that I got to see and approve of first. I couldnt ask for better service. Very pleased!

Mrs. Pat was so helpful in getting me in hours before my scheduled appointment. She was caring, kind and compassionate concerning our situation. It’s people like her that make this company so impressive. Thank you Mrs Pat for a great conversation and more importantly great customer service.

This place was great! Pat was so excellent to my military friends and I as they were moving across the country. She even made us homemade cookies! Very easy to do business with and will store here again if we get back. Thank you!

Staff was very friendly; Pat was terrific! Always willing to answer questions and helpful throughout my time at the unit. Easy and simple process throughout.

Pat always has a smile on her face and the location can't be beat.

Great location. Major positive - Manager called me on a Saturday to alert me that our unit was not fully secured... THANK YOU

Great customer service and clean facility

Customer service is wonderful. Pat is the best! Very quick responses. Would recommend this to anyone needing a storage space at the beach.

Extremely helpful staff!! Great location with exceptional facilities.

Very clean and nice facility. It's tucked off the main road with the police department close by. The employee Pat, has excellent customer service skills. She gave me a tour of the place and helped me get some of the extra supplies I needed! There is easy access with a street light to Beach Blvd.

Pat is very helpful. Prices are high; but if you need storage near the Beach well, this is the place.

Peter was very helpful, informative and polite!