Worst day of my life ever to go check on my items and furniture in the stores only to find rat poop and not to mention they destroyed some of my shoes this is unacceptable and something definitely needs to be done...because a big company like this doesn't do pest control i never buy my stuff to found rat poop on them like this is sick and nasty...I literally just paid my storage bill and if I had seeing this before trust me when I say you guys wouldn't get my money I'm so hurt and disappointed in this place where do these rats came from like nobody never at the office yall painting and fixing up but not do the job properly yall need to clear that entire place and get rid of them dam rats I'll be taking out my stuff this weekend won't be paying anymore bill in this nasty place very sickening....guys please don't rent here or else you guys will regret it you have been warned 😡😡😡😡😡🤬🤬🤬
I still have my property something happening issues the beginning but they sent me a notice a week before my payment and when I went there apparently they have fumigated I went to get my things out of storage and I did but I didn't have anyone to communicate with concerning how I would get my refund. I'm waiting to see if someone will pick up the phone open present when I show up.
La empleada Valia me prestó un excelente servicio y me ayudó en todo lo posible.
Valia gave me an amazing service!!
Valia es maravillosa excelente atención. Gracias miles.
I went to check my storage unit at Public Storage after not visiting for a couple of months, and what I found was absolutely disgusting. The unit was full of dead rats yes, rats. I can’t describe how revolting it was to see my belongings sitting in filth and damaged by rodents.
When you rent from a storage company, you expect them to provide a safe and secure place for your items, not a breeding ground for pests. They sell you the unit without any warning about an ongoing rat problem, knowing people are trusting them with valuable and sentimental possessions.
Instead of protecting my belongings, Public Storage allowed them to be ruined by an issue they clearly knew about. This is unacceptable and beyond disappointing. If you value your property, think twice before trusting them because I sure wish I had.
Valia me atendio muy bien. Gracias Public Storage
Valia at the homestead location is extremely helpful! She is super patient. She can work very well alone. She answered all my questions and was very knowledgeable!
Valia is the best PM in public storage thank P storage
RATTTS!!! DO NOT RENT HERE UNLESS YOU WANT YOUR VALUABLE THINGS EATEN BY RATS. BE AWARE THAT THE WORKERS WILL NOT TELL YOU THEY HAVE A RAT PROBLEM WHEN YOU GO TO RENT A SPACE. ITS VERY DISGUSTING GOING INSIDE YOUR UNIT AND SEEING DEAD RATS EVERYWHERE.
Go see Ms. Gabby! she is very pleasant and has great customer service skills.
Super good customer service from Gaby , thank you so much
I’ve been a customer at CubeSmart for a while now, and I have to say—Fabrice, the store manager, is a big reason I’ve stayed. He’s always professional, courteous, and genuinely cares about the customers. Any time I’ve had a question or needed help, he’s been quick to respond and super helpful. It’s clear he takes pride in his work and makes sure everything runs smoothly. Great service every time!”
Secure location. The manager is extremely nice and helpful. Great place for the price.
Easy registration, great access instructions, and extremely pleasant and helpful associate. Thank you Gaby for your assistance.
Thanks to Fabrice for his help.
Fabrice was great. Easy process
Best customer service around! Thanks Fab!
She have great customer service,she was really helpful and patient
She's a sweetheart and has great customer service She was patient with the customers
I have exited the storage already I have found three dead rats inside the storage other that than it was ok and affordable but I'm afraid of rats and didn't want them bedding in my things
Excellent service from Fabrice Today!
Great personality would recommended!
My experience with Fabrice was helpful he give you all the detail you need to know.
Excellent service from FABRICE, it is recommended…
GREAT CUSTOMER SERVICE FROM FABRICE!
⭐⭐⭐⭐⭐
“I stopped by CubeSmart to inquire about a storage unit, and although I ultimately didn’t rent one, I had to leave a review for the incredible customer service I received from Fabrice. He was professional, patient, and extremely knowledgeable, taking the time to answer all my questions and walk me through the process. It’s rare to come across someone so dedicated to making customers feel valued. If I ever need storage in the future, I know exactly where I’m going—thanks to Fabrice!”
So helpful and convenient! Gated, secure, and easy access for renters!
Fablis, the attendant was very informative and listened to my concerns. The experience was easy and comfortable in securing my storage unit.
Fablis, my agent was friendly, attentive and efficient. So far no negative experience do I have.
I just left CUBESMART self storage and Gabby was the one that assisted me today. I asked about the prices on different size storage’s and she was very knowledgeable and enthusiastic about giving me the different prices and taking me to actually, show me the units (10X10 and 10X15). I definitely recommend you going there because you will always be received with courtesy and a smile 😊 especially if Gabby is there!