Public Storage Self-Storage Units at 20091 Tiburon Way, Estero, FL

Nobody is ever there to help you. Person promised they would be there but never showed up. HATE THE PLACE!!!

Stephanie helped me find the unit I needed.

Carmen was awesome helped me with my storage needs.

Wow! What a wonderful experience. Carmen was professional, articulate and knowledgeable. She answered each and every question I asked. This is a first-class operation.

Diana at public storage at Estero Fl was amazing!!! She went out of her way to show us the different size storage sheds to make sure we got exactly what we needed at a great price! In today’s world, you don’t find too many employees who go out of their way and above and beyond to help you! Thank you, Diane I appreciate your time and your experience. If I can give you five stars I would.!!!! Couldn’t ask for a more helpful person and great personality with a smile on her face!!!! I’ve been to other rental places that the workers don’t give a damn but not Diana. Thank you again.!!!

Carmen's the best

staff was great very helpful!

Jamilah was a fantastic help to my sister, she was willing to help and very polite

Great location

Jamilah is super nice! And so helpful! So patient with all my questions! Helped me find exactly what I need here! Definitely the best experience I had ever had !

I was very much pleased when me and my dad went searching for a unit for my college items and Jamila show us a great unit we were happy with our purchase thanks

Extremely easy sign up process. Units are clean and air conditioned. Really happy.

WOW where do I start Jamilah was so amazing to me and my family she had a great personality and also know a lot about the company she got my daughter a great unit and I was so happy with her work please keep her ❤️👍🏽

5 STARS for Yanni the property manager who I worked with this week. She went above and beyond to help me and was super helpful and kind! Have had a great experience here though price is a bit steep and my rent went up twice in a year, but I know that is a national thing from public storage and not up to the property manager!

Public Storage Estero was terrific for my needs. Temp controlled, clean, great staff (Carlie). Glad I don’t need it anymore, but if you need extra storage space, these guys are great.

Your staff person at this location, Liz Fransis is awesome! She has such a positive attitude! Always polite, friendly and knowledgeable! Highly recommend this location because of her. She is a true asset to your company. Don't let her go! Thank you Liz for making my experience there always positive. You are greatly appreciated!

Liz is fantastic! Came in to buy boxes and she was so friendly. Constantly purchases boxes for my business. Would recommend because of Liz.

I have been very happy with this storage unit. It is very clean and secure. They hv called me if my locks don’t seem secure after a visit to my units. Plus they have always worked with me and have been very courteous. Everyone I’ve spoken to there has been professional, helpful and friendly. A special call out to Helga who was very helpful. If you are in need of storage, I do recommend this place.

Great customer service by Diana. Very professional and fast service! Highly recommend this Storage!

Helga was very professional and helpful!!

Great location. Clean.

Diana C was very very helpful with securing a unit for myself same day. Very very nice and friendly!

Loved my experience with pubic storage! Would come back when needed, Alexis is amazing! she made the process super quick and simple and made sure I understood every thing I needed to know.

Rented a new unit today and Jessika was extremely helpful! She took the time to show me 2 different size units even though she was busy. Very friendly and attentive! Unit was clean as was the building. Happy to rent here!

Terrible bait and switch. They will take advantage of you. 2nd year update! Phil may be doing a great job welcoming you into your unit/web, but you are in for a big surprise when they keep jacking up your rent! On my last update they had raised my rent to 91.16, and now they just raised it to $116! 1 year update! I was extremely satisfied with them for the first couple of months, but this is a total bait and switch! The first 4 months the 5x10 price was $50.88 and then they raised it to $91.16!!! Total gouging and greed on a huge level! I called them when I got my notice and they said that is how it works. Beware of this shady practice. Call them and if they tell you something different, they are lying. I was in a pinch trying to find a climate controlled storage unit in my area and I came across PS. The manager "D" or Dawaylin was extremely helpful and got us into a unit on the spot. I did have to leave a message about a question and he called me back immediately. He was very kind and knowledgeable. We need more people like him running local businesses!

Phil is the absolute best!!! He is kind, helpful, trustworthy, and honest. We will definitely continue renting from him and recommend him to all people looking for a storage unit. Thank you so much Phil :)

Phil is an honest, trustworthy, and kind man!! He helped my sorority move into a new storage unit and he handled it the best anyone could have. Super down to earth and loving man! Can’t thank him enough for all he did and how professionally he runs his business. I recommend him to everyone!!

PHIL IS THE BEST EVER

Phil is awesome! Thank you for all that you do :)

Phil is great!

AXO loves you Phil!! Thank you for everything!

Phil was amazing and so helpful!!! Thank you Phil!!!

Phil was amazing and helped AXO so much!

Phil did an AMAZING job helping me and my friends out!

Phil was very friendly, professional and efficient! He showed me the perfect storage space and I rented it immediately. This is a very clean, climate controlled building. The spaces are reasonably priced and secure.

Nice place! Phil the manager is very pleasant to work with.

This place was outstanding! Clean and easy access! Phil was great! He is very helpful and a great asset to this company!

No complaints. Very helpful staff, Phil is great.

Phil was awesome! Very helpful for sure!!!! Thank you. Great Customer Service

Christopher has excellent knowledge and customer service delivery skills.

Stephanie was great

Beautiful, clean facility and excellent customer service. Phil was very helpful!

Phil is the best! Customer service is his main priority.

Best store!!!!! Phil , thanks for the help today!

Like new...very nice and clean storage facility. Phil, the manager of the facility, is awesome! Very friendly and helpful.

Well after calling around and having a TERRIBLE experience with the Bonita Springs office I waited patiently for Phil(Mgr-Estero office) to call me every day until the right unit came available...that was TODAY! Phil went over and above the call of duty! THANK YOU! Phil

Our overall experience has been outstanding! Kathy and Phil have done a fantastic job in helping us to manage our storage needs. We are extremely happy! Highly recommended. Many thanks from Colin and Cheryl.

Phil was amazing and extremely helpful ! He took the time to go over my bill with me and did it in such a friendly manner. Great guy !

Let me just say… PHIL! This business is so lucky to have this man. From the moment I walked in I was greeted with kindness and Phil walked me through every step needed, as this was a new experience for me. I don’t think I’ve ever experienced such great care and customer service anywhere, and honestly I wasn’t really expecting it from a storage building. Also, the access is very easy, rolling carts are provided and the building is very clean and well maintained! Thank you Public Storage and thank you Phil!

Just had a move out yesterday and Phil was very helpful and caring!

Phil is great and friendly! Thank you so much!

Clean, brand new, and well lighted! Very easy to access and good management by Phil, who goes out of his way to be helpful. Definitely recommend!

Nice staff, clean units, but not enough carts.

I've had a unit at this location for just over a year. Today I needed some help with the lock on my unit and the employee Phil was extremely helpful in assisting me. Great storage facility, great employees.

Phil very help and friendly. Units were very clean.

Paul Galitz is the man and he's the reason I keep my things at public storage. Thanks Phil 💪

Phil was very helpful! Great location and service!

No one in office for two days. Online sign up. Called customer service to get security code. Unit neat and clean.

The location was very clean and well maintained. Phil was incredibly helpful and informative about the pricing and storage.

Great, clean sparkling facility and Phil the manager was tremendous! Very helpful and efficient in getting us settled into our new unit. Thanks for everything!

Had nothing but a good experience here. Randy went above and beyond, thank you.

The manager Phil helped make sure I knew the best steps to take to keep my items in long term storage while also walking me through the whole facility. A great place that is helpful to their customers!

Gabriel was incredible!!!!! We made the move from NJ to Florida and weren’t sure of just how many units we’d need or how the process worked. He helped us every step of the way and made this so easy for us. Thanks Gabriel!!!

Phil was very helpful and made renting out a unit very seamless. Also, enjoyed Phil’s stories about KISS.

We now have two awesome storage units at the Estero location .Thank you to Phil for always going the extra mile for his customers.He is professional, hard working and always willing to help when needed! Public Storage in Estero is clean and well maintained!

Phil was a huge help

Phil was amazing to work with! 👏

Phil was amazing so personable and kind. Patient and explained everything to us. Would definitely come back for quality service.

Phil was amazing, he was so helpful with helping me with the moving process

Phil was so helpful, nice and efficient!! Great guy! Thank you Phil !

Nice young lady at the front desk her name is Brittany… Office was nice and cleans and she helped me with all my moving needs and questions.I definitely will recommend this Public Storage to anybody

This facility was very clean and litter free. I've had storage units in which trash littered the hallways. The young lady Brittany at the counter was extremely helpful and pleasant. She went above and beyond making sure I had everything I needed. I would definitely recommend this facility.

Communication & customer service not the best, especially regarding general updates and assistance via the app, text, or phone (ie., reaching a human). There is also issues at times with follow through with the office too. It's a bit frustrating. Facility itself is fair/ok. With the storage shortage, and hassle moving units, issues are livable. That said, I will list some ongoing peeves: The overhead lights are motion detector lights constantly go off while in the unit & running around waving arms in the dark to get them back on is definitely that has happened. I sometimes feel it smells musty, which is a bit concerning, but often an issue with storage units. There are supposed to be stairs in case of fire per elevator, but there's no posted map of the facility, so who knows if they actually exist? The building Access is not 24/7 and only the office hours are posted... the building times aren't posted on the door or anywhere else for that matter... so if you work, need access before/afterwards, and forget or remember incorrectly, it's a waste of time & harder to plan around. By the way, the limited code/app Access hours are now for Building AND ELEVATOR. It used to be that once you are in the building, you could still use the elevator to your unit after building access ends. But now, let's say, if you haven't finished up in your unit & it's unlocked/open with stuff on cart to go to your car... and you go to the bathroom downstairs... if it's even a minute after 9:00pm, then you are screwed until it opens again. They do have a corporate help phone number, but again, you can't get through. Who knows if you they could help even if you could talk to a human? But on the plus side, because there is no physical gate, you & your car don't get locked in the parking lot after hours.

Anthony was great! Very helpful

Bonnie, was excellent and very helpful, professional and, got us in and out, very happy!!! GIVE HER A RAISE!!!!! She’s awesome

nice place good service👌

Bonnie is the best, she is always ready to help and is very accomidating with your individual needs.

Front desk staff here in Estero was fantastic this afternoon!! So kind and helpful, I couldn’t be more satisfied with my experience with Public Storage. Highly recommend this location for your storage needs.

Great place! Storage units are clean and well maintained. Bonnie was very friendly and professional.

Great place always super clean and Manager Bonnie is really helpful.

We recently switched to Public Storage and glad we did! Bonnie was very helpful in getting our unit all set up. The place is clean and convenient!

Easy process by renting online. Bonnie explained everything well.