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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
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Public Storage Self-Storage Units at 653 Jefferic Blvd, Dover, DE
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
-
5'x5'Online only price$ 33/moSmall 5'x5'- Inside unit
- 1st Floor
$ 33/mo $39Best Price LabelHurry! -
5'x10'Online only price$ 55/moSmall 5'x10'- Inside unit
- 1st Floor
$ 55/mo $65Best Price LabelHurry!
Online Payment & Contract So You
Can Limit Your Contact
Use
YOUR PHONEto Open Gates Doors & Elevators
Self-Storage Near Dover
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Dover Storage Units Near N Dupont Highway
Our Dover storage units are easy to get to, situated off N Dupont Highway and Route 1. If you're hitting the road or new to town, there is also a Greyhound station across the street. With such a convenient location, you can cross storage off your to-do list today.
Has the nearby Dover International Speedway got you feeling the need for speedy storage? This location has over 500 storage units that can get stuff off your hands-fast. No matter what you're trying to organize, our 5 x 5 storage units can hold everything from sports equipment to musical instruments. If you're dealing with larger items like furniture, our 10 x 15 storage units can do the job. We have both indoor storage units and outdoor storage units with drive up access, so offloading is stress free.
This location is also near Delaware State University, providing cheap storage solutions for students. Whether you're dealing with dorm life or have just moved into your first apartment, college life doesn't leave you a lot of extra room. Our 5 x 15 storage units are great for students, providing up to two extra rooms worth of space, so you don't have to worry about extra books, clothing, and excess furniture getting in the way.
At this location, a manager lives on site to provide additional piece of mind and expert guidance. Visit us today and get on the road to self storage.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 560)
Liz has very good experience with her customer very Pleasant
Liz was awesome, professional, and informative.
Liz was great get her a cart to ride
Grate services Liz is very nice
Miss Liz was exceptional! I was just leaving work and the office hours were until 6 and she was more than happy and willing to stay and assist me with securing a storage unit. Very awesome attitude!
Liz was awesome in helping me with renting storage unit and showing me how to use the app on my phone. Kudos to her!
Liz was great. Very hard working and dedicated to find me the right storage unit to fit my needs. professionalism and patience 5 star. The best customer service I’ve received in Dover Delaware.
Liz was great
Liz provided excellent customer service!!!
The unit was smaller than advertised and the office did not have the dollies and hand trucks that the website said were available. The location manager was very rude when we brought up these problems.
Ms Liz was very understanding and helpful and very thorough in understanding my needs she went through every step with a happy attitude. Thank you for all your help.
Liz has done an awesome job and I am very grateful for her.
Very helpful and knowledgeable
Liz was amazing best experience I have had dealing with someone in the customer service industry.
Liz was amazing go see her asap
Liz was amazing! She was very informative and helpful!. Bathroom was nice and clean!
I got good customer service from Liz
Liz was great.
Liz has awesome customer service, she was very knowledgeable and made you feel comfortable.
Liz is great!!
Wish I could give 0 stars. When I called the woman who answered kept giving me the run around. She was then very rude and said call back in 2 months when you are ready to move. Hmmm I've worked in the moving and storage industry for 20 years and if you don't book it early there won't be anything the day of the move. Totally unprofessional.
Liz gave excellent service
Not the best experience having only certain times to access the rented unit but not told that before renting.
Perfect customer service Liz has been such a great help with getting me moved in smoothly
Liz was a great help . Very well knowledgeable . Very good experience.
Excellent experience
Liz was great. This was my first time renting a unit and she made the process simple and welcoming.
Liz !! Excellent Customer Service
Christal is an amazing employee she’s compassionate about what she does and loves her customers I greatly appreciate her kindness and professionalism please commend her for such a great job at such a hard time for my family and I AMAZING JOB CHRISTAL
Great service
Liz was awesome, she provided me excellent service, was very informational, straight forward. Showed us the tour, broke down the lease for us, it's my first time doing a rental unit and that speaks volume when it comes to a dummy like me :)
Christal is flicking awesome. And a true professional. Made my experience easy-going:)
Liz did excellent
Liz
The process was great! I really like the app to open the gate. The staff was very nice and explained everything I needed to know. Thank you for all your help!
Christal is the best and answered all of my questions.
Liz was very nice
Liz and her partner is so awesome! I called to inquire about storage for my daughter (college move out). They called me and was very professional, patient, and kind. Thank you so much for treating me so nice and walking me thru everything!
Liz was Great at explaining and was easy to move my storage being a college student
Public Storage Dover Delaware Is centrally located easy for me to access with convenient hours. The staff Tiffany and Liz are the greatest excellent customer service which is hard to come across nowadays. Very helpful, they have a clean property and units with sizes to accommodate your needs with reasonable pricing. Update each year the price keeps going up. I had to find another storage for my Rv which was at Newark Delaware location cause I was sent a notice stating the rent will go from $80 a month to $270 a month for the outside parking space. Found a space in Salisbury Maryland $44 a month where the price never change is what I was told by a customer who has been at airport storage for more than six years
Liz service was great!!! Customer service is excellent!
Ms.Liz was a big help , she explained everything thoroughly and was very kind 👍🏽
Excellent service by Liz
Had questions as to why my monthly rent went up took 3 days, 6 calls, and an upset voicemail to finally get someone to call me all for them to tell me they can’t give me info only the customer (my husband) so I 3 way him in the call and the lady left the phone off the hook and unattended while we’ve been hearing her conversations with others telling her she’s on the phone yet doesn’t bother to be on the phone with the people on the phone (me) currently on 7 mins waiting for her to talk to us about our concern. They’re quick to take your money slow to answer calls, questions and concerns.
Liz was great. she helped me a lot and explained everything awesome
Liz helped me out today, amazing service, definitely recommend this storage place
Very helpfull n polite
Liz was very helpful and nice and explained things well much appreciated
Great Customer Service :)
In and out
This is my second time with this facility and the service is still excellent and the units clean. Would highly recommend them and will continue to use in future.
My experience was great. Very friendly resourceful, she knows her craft, I was in and out about 18 minutes or less.
Ms. Liz was very nice and helpful. Her knowledge of the units helped put us at ease to what we needed. Keep up the great job Ms. Liz.
Christal was so wonderful and very helpful with everything.
Excellent experience
Liz was super kind and helpful helping us find the correct storage space for us. Her service was amazing
Kevy and heather help me out. They did an awesome job. I recommend them if you need somewhere to storage your stuff.
Fantastic service. Was very informative about the unit and all that comes with it.
She been great today
The store manager, Liz, was very friendly and helpful. She answered all my questions. Liz was very understanding of my needs. I would recommend this location to anyone. She was the best!!!still the best
Awesome job. Love the cooperation and help.
Chrystal and Liz are a great team team and service is awesome
Have great experience when coming
Chrystal hepled us rent a unit for my cleaning business and she was so helpful and knowledgeable thank you
Christal is very knowledgeable and helped find a unit that made it easier for coming into and leaving the property for my needs and thank so much
Such a great girl, Liz…. Helped me so much!!
Wow awesome clerk Liz who explains everything in a very reasonable time.
Liz gave great customer service
I received excellent service from the representative Liz she was awesome. Thank you so much.
Liz needs a raise she is AWESOME
Amazing customer service from Christal
Liz was exceptionally knowledgeable and patient. I would recommend using this facility to others.
Liz is excellent at customer service thanks
Liz was fantastic definitely recommended
Liz rocks! Very helpful and got me a great unit in a pinch. Highly recommend Public Storage and their amazing employees.
Christa is amazing and so helpful! She made the process so ease and gave me so much peace of mind! Highly recommend this location!
Liz is excellent at customer service
Excellent customer service
Liz gave the best customer service
Thanks to Liz I'm set. She's the best. Thank you.
They were so helpful with everything. Super nice and accommodating. I would definitely use this place again for storage!
Thanks Liz
Liz, was very helpful, knowledgeable, efficient. Great Customer Service !!!! Aces
Liz was excellent!
Liz
Liz was so awesome 🙏🏾
Liz was awesome at customer service
Excellent service by Liz
The lady was very informative and helped me out with preparing myself with what to do in any situation
I like this place very much. The manager, Liz, is lovely. I also use an app on my phone so that I can open the gate from my phone; it's very convenient. Thank you so much for your service!
Liz gave us great service..easy move in
Excellent customer service by Liz
I want to thank Liz and Chris for their help. The were knowledgeable about the facility and my needs. They made excellent suggestions for a unit that better suited my needs. I have been in the insurance industry for more than 26 years and I know great service when I see it. These ladies are a tribute to your organization.
great service and great explanation of everything!
Liz was great very helpful!
Liz is amazing with customer service and created a very welcoming and pleasant environment! Definitely helped a lot and was super informative! She made things happen and Bria from the New Castle location helped a lot when it came to making sure we spoke to the right person and got what we needed! Thank you Ladies!
Great customer service. My first time renting a storage unit and Liz made it super easy!
Service I am happy with my service they are very pleasant people very polite and it’s worth having storage with them
Liz was very helpful and explained everything. I am very pleased with the service.
LIZ helped me !! She guided me through everything step by step and was very sweet over the phone. If it wasn’t for her , I would not have my storage unit.
Liz was absolutely helpful and every way possible
So pleasant and so much help just a joy to have been taking care of by. Thank you so much
Ms.Liz was absolutely amazing. She was very help and had an amazing personality!
Liz was very helpful, informative, and very friendly great customer service highly recommend
Great Service!!!
Liz helped me with everything!
Wonderful people to deal with. Had some issues with payment due to computer system quirks but it all got resolved in a timely fashion thanks to Liz and her coworkers.
Very helpful and friendly
Very quick and thorough service. Unit was cleaned and ready for move in.
I love the remote entry, the young lady Amber was very friendly, helpful, and accommodating!
Liz is doing great
I had a great experience with Camille. I’ve never rented a storage unit before. She explained everything so thoroughly and walked me through everything making it really simple and straight forward for me which I appreciate as a first time renter.
In less than 10 minutes, Liz explained everything about the process of accessing my unit, using the lock, and additional resources. She helped me set up the app so that I can get in and out using my mobile phone. The unit was clean and ready to go. Friendly and efficient customer service - I wish everything else could run so smoothly.
The associate Liz made the experience fast and easy. Loved my experience here at this location. Thank you Liz for your help
Liz was super helpful during the process of renting the unit!
Liz is very professional and helpful.
Liz provided us with excellent service and helped us select the best unit for our needs. She had answers for all of our questions and we left completely satisfied.
Great service, Rep Liz was awesome!!!
Easy and simple. Friendly and helpful staff
Liz was great
Bait and switch pricing after 6 months. Over 26% increase.
THE PROPERTY MANAGER lIZ AT THE PUBLIC STORAGE IN DOVER DELAWARE WAS FRIENDLY, PROFESSIONAL AND EFFICIENT. THANK YOU!
Great ppl in there and if you can't pay right away they work with you
Liz was extremely helpful and full of knowledge!
My experience here todayAt Public StorageWas one of the best daysMiss Liz was so very helpful Thank you miss Liz..
Awesome service!!!
Very good experience with them!!
Liz was amazing. They did not have any units available when I first called but she kept me in the loop and got me in with a very little wait time.
Recently, my friend made a cross-country move from Los Angeles to Arlington, VA, choosing Public Storage for his storage needs. Suffice to say, I've worked in the customer service industry for many years, so I don't randomly post five-star reviews unless they are JUSTIFIABLY warranted. The Manager of the Public Storage, Gallows Road, Falls Church location, Nadia and her team, certainly walk the 'extra mile' from your initial greeting and throughout each encounter! The original encounter with Public Storage in Annandale, VA, ONE WEEK PRIOR, was a 'far from stellar,' and that's putting it mildly. Number One, he was guaranteed a Climate Controlled Unit, that didn't come to Fruition. Had to WAIT for a Lock for some time, and from another employee, NOT the initial contact!! The list of grievances goes on and on, hence the switch to Falls Church in a matter of days! ( which requires moving yet again!) Again, THANK YOU SO MUCH, NADIA! YOUR CUSTOMER SERVICE SKILLS WERE CERTAINLY APPRECIATED!! Eric W. Coverdale PS: I hope your Corporate Office will read this Review!
Check in process was very smooth. Liz was very friendly and helpful!
It was my first time ever dealing with a Public Storage and I was impressed. Liz was very knowledgeable, thorough, and professional. The process was smooth from beginning to end. I highly recommend them for your storage needs.
Liz was amazing! Got me all set up explained everything and got me on my way!
This was the best place ever Liz is the best
Liz thoroughly explained the whole process to us. It was a smooth experience. We are pleased with our services.
My experience was amazing, Liz was amazing and help and answer all my question that was answer, she made my moving experience amazing
Liz Was very helpful on my visit today. I was able to transfer to a bigger unit with ease and clear explanation thank you thank you so much.
First for most would like to thank Ms.Liz for her wonderful time Nd help the guide Nd process was wonderful
Went into locations at the spur of the moment just to ask questions and walked out with mission accomplished. That was a great experience great customer service by a lady named Liz
Extremely fast and thorough service. Clearly explained all the information that I need to know and I left feeling comfortable that all of my needs were met! Thanks so much!😁
Liz explained everything, effectively showed me the unit and lock, and was all-around an awesome example of an excellent employee.
Thanks liz
Liz is very welcoming and helpful. She’s very professional and was able to solve my problems.
Liz was fast and quick but very efficient. Great place to come get storage space!!!
Liz did a great job
Was helped by Liz, she was amazing. Explained everything to me in detail showed me the unit and answered every question I had! If you come here ask for Liz!
Very nice respectful and helpful
Perfect service....
Always a great experience here. These girls know their stuff and are so helpful! Highly recommend!
Liz was great thank you so much for all the help!!!
Liz was great! She explained everything and answered any questions that I had. Would definitely recommend to others.
Liz is very good with her customer service.
Great experience with Liz. Units were selling like crazy and She still managed to get the size I wanted, on the day I needed it. Thanks so much 5+
Liz was Awesome!!!! She made a stressful process very easy and she was very friendly! I felt comfortable and I'm glad I rented with her!
Customer service was amazing. Liz helped my find the unit that would fit all my needs. I would highly recommend using them!!!
Liz was great. The process was easy and service was impeccable.
Liz at the Dover Delaware location was so helpful in helping us secure our first storage unit, but also transferring to a larger unit when we ran out of space. Liz really went above and beyond in making sure the very first large unit that became available was set aside for us. She called us as soon as it was open and ready and we flew over to secure it or we wouldn’t not have had a large enough place for our storage. I can’t believe how limited storage units are in some cities. Kudos to Tiffany and Liz at Public Storage in Dover, Delaware. You are both exceptional front-line customer service people.
I went to this storage in Dover last week, and when I went to the Public in Wilmington, the same girl was working the counter!! How about that!!
My place of storage. It's all good
Liz one of the workers at the Storage place was amazing! Very nice and was able to go through the process as fast as possible!! I reccomand coming here if wanting good service and great storage place!!
Liz was outstanding very helpful, knowledgeable, and friendly.
I am very appreciative of the outstanding customer service provided by the property manager Tiffany.
Tiffany was an amazing help. The best location by far to take care of any issues.
Liz helped me and I will be storing at this location. She answered every question I asked thoroughly. I'm glad I stopped in.
Tiffany was very helpful, she had a positive attitude, and great customer service.
The Manager Tiffany did a very good job of helping me get the right storage shed for my items that I needed to store. She was nice very curtious and helpful.
Liz was very kind and professional signing me up for storage. Nice clean storage with everything necessary to make things easy
Very friendly informative and clean definitely recommend for sure!
Liz was quite the professional. 5-star service!!
Liz was an absolute delight to work with! She was professional, courteous, and very patient in explaining the process to me. This is my first time using this process and I left the office with no worries about the safety of my belongings. Thank You Liz!⭐️
Liz was very friendly and informative. Would definitely do business here again.
I rented a storage unit this morning and the Ladies Liz and Tiffany were Very Nice and the place was very clean. Liz was Super Nice and made the process really easy and quick. I will tell my friends to rent from them!! Very happy😊◡̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈̈
Truly can’t recommend this place enough. The entire experience was streamlined, straightforward, and dare I say... sort of fun. Liz is phenomenal!
Liz was very informative and helpful!
Awesome first experience with a storage facility!
Rented a unit and was helped by Liz. She was extremely helpful and made this process a breeze!
I can't say enough positive things about my experience today. Liz was extremely knowledgeable and friendly and made the entire process a breeze! Will definitely recommend to everyone I know!
Liz was such a great help. Just one of the reasons my wife and I picked this storage facility! She was very friendly and if we called and left a message she would call us right back!
The service their was great. Liz is the one who help me out. And she did an excellent job.
Liz was so helpful loved the service
Great service and very pleasant!
Liz was so helpful and very honest. Very good customer service!
Excellent service from Liz!
Liz was very helpful as well as friendly and provided all information we needed! Couldn’t ask for better support and customer service!
Service was great
Liz was very nice & made this a speedy process. Highly recommend!!
Liz was amazing, I may have made her day a bit tough but she was just genuinely interested in being helpful
I was serviced my Liz today at the Dover location she was a great help service was sufficient and prompt she’s definitely appreciated
Had a unit reserved with promotion and they gave unit to someone else and would not give different unit with promotion to us
Liz did a great job!! Very informative!!
Liz made my experience awesome, she was professional and entertaining. The technology was wonderful too. Thanks Liz, keep up the great work!
Great service with Liz
Liz is great, absolutely a pleasure doing business with her. She very informative about everything from prices, to help with mildew. Love her personality.
Liz was very helpful today. She helped me decide which unit size I wanted and it was different from what I had in mind so that ended up saving me some money. She was super friendly and answered all the questions I had. I even got a 50% discount on my first month rent. I’m super satisfied and I’ll definitely come back here again should I need storage services.
Employee Liz was immensely helpful going through the process of renting out my first storage unit. I intend on recommending Public Storage to all my coworkers who need a storage unit
Liz provided excellent service. Everything that she explained was thorough, and ensured I had the correct storage unit for my belongings!
I dealt with Liz and sge was fantastic. She got me the sized unit I need and wanted at great price.
Liz was very professional and knowledgeable of all services. We will definitely recommend you guys in the future!!
My experience today was great. Liz was amazing despite the weather 👍🏾👏🏾
Great service. Really helpful and informative on units.!
Ms Liz was professional and it was a great experience.
Liz was great and gave the best service. Explained how to keep my things protected and offered me the items I needed to keep my things safe in the unit. And I hot a $1 1st month which was awesome.
I was looking for a storage unit at several different places in Kent County. I called to inquire about one at Public Storage. Tiffany provided some of the best customer service I have ever received. She was patient and answered all my questions. She went above and beyond in exceeding my expectations on what customer service should be like. I went ahead and chose Public Storage because of the excellent price and because Tiffany was very friendly and knowledgable. I would definitely do business again here.
Liz was so awesome thanks again
Liz was great and very detailed ...
This is an edited review after talking to another patron that is an aquaintance of mine. The service was ok. The staff was polite and knowledgeable. She answered all of my questions and concerns. I would definitely recommend Public Storage to anyone who needs their services, although I would recommend to Tiffany to not discuss one patrons business with another patron. That is very unprofessional.
Great service! Liz helped me out a lot!
Tiffany great had a little problem she was the only one that would help me
Liz was very helpful and detailed on the rental process.
After realizing that a reservation I had at another location was going to be completely inadequate, I found myself needing a unit the same day. I was very pleased that the staff at Public Storage had a unit available that met my needs but was also sensitive to the fact that I had driven a 26' truck over six hours and wanted to get unloaded before dark. Liz was very kind walking me through the process as quickly as she could and had me in my bin in record time. She explained everything and I am very pleased! Thank you!
Liz was very accommodating and helpful!
Liz very helpful and explained everything!
Thank you very much Ms Liz She was very helpful with my storage Thanks again keep up the great work Kudos! Liz
Liz explained very well and she was really nice! We felt safe to store our stuff here.
Liz was the best sale rep that I’ve talk in in Dover de.
Very friendly and cheap
Liz was great. I appreciate her helping me out
Liz was very friendly and encouraging about our situation. Thorough about company info and policies. She was very nice.
liz- professional and personable, made the renting service very pleasant and informative.
Tiffany is Amazing!! Shes super helpful. I highly recommend awesome customer service
Liz was so helpful and service was so quick and efficienct
Efficient process went smoothly , pleased with service
Liz was very helpful in getting everything setup! Excellent service!
Liz was wonderful helped me with everything I needed help with thank you so much made the process fast and easy for me
Miss Liz , Was absolutely a delight to be doing services with she was very explanatory and curtious .. Thank you Liz
Liz was very helpful getting me a unit that fit my furniture without being too big. The rental was very easy.
Liz was great! Helped me so much and made the process so easy
Great Service!! Very Easy!
Security has improved greatly since the last time I stored anything here
Not only i would go there all the time and i will make sure i send people there.Thanks To T i feel confident with my items being secured.
Awesome job ladies!!
Liz was great! Very professional, helpful, and thoroughly explain services provided. Kudos to you Liz
Liz was a great help, first time user of these storage units and she explained everything thoroughly to help figure what’s best for my belongings.
Liz was super helpful to me and my family today. I would definitely recommend this storage facility. 🙂
Liz has given me fantastic customer service. I would definitely recommend this public storage to the fullest. Thank you guys!!
Liz was great. Awesome customer service skills !!
Liz was super nice and explained everything thoroughly. Great customer service.
Great services! Liz was great!
Quick and to the point. Any questions I had were answered immediately and any in the future, gave me a phone number to call with hours
Tiffany has great customer service experience and very knowledgeable
Outstanding service. After I secured my Storage space online, I received a call from Tiffany. She explained all of the account details and helped me secure the physical Storage space. I highly recommend Public Storage. Tiffany rocks!
To say my experience was 5 star is an understatement. Tiffany called prior to upon receipt of my online reservation and gave me a warm welcome upon my arrival. In today’s climate her quality customer service is rare. No, like seriously rare. It’s is appreciated more than she will ever know as I transition from one phase of my life to the next with the help of Public Storage. Thank you Tiffany so so much!!!
Tiffany was great person
Loved Liz!!!! She was so honest and helpful. She made our first experience with Public Storage a great one!!
Liz & Tiff were great. Very informative and great communication skills. Loooove then. Thx
Liz and Tiffany were the greatest they were very professional and very considerate of my needs I appreciate them so much we need more workers like them
When I come thru the door Ms. Liz and Ms. Tiffany greet me with a smile 😃 and Ms. Liz customers served is the best I walk out knowing that I be putting my personal items in a secure place. Thank you to Public Storages when I move out Delaware moving to Newport News Virginia I be use this company again. Thanks again and be blessed 😃.
Tiffany was very helpful and answered many questions. She gave solid tips and advise. And went out of her way to get me the best deal.
My experience at public storage today was great thanks Tiffany for help and support!!!
Very friendly and informative would recommend to friends and family.
Great costumer service from Liz very patient too!
Liz is on top of every aspect and makes sure you are prepared and know everything prior to move-in.
Liz was extremely helpful and friendly
Liz was absolutely awesome!! Very detailed and kind. She explained everything I needed to know about my storage unit.
Liz was great at helping me during a rough time. She was patient and got me the best deal available on a unit. I would recommend Public Storage because they care.
Liz was very pleasant to work with...great customer service provided!
Tiffany have a great customer service 👍🏾
Tiffany was such a big help and a pleasure to talk with! Would highly recommend this storage facility!
Great experience. Liz is great
Great service. Tiffany was great.
Liz was awesome! Great customer service!
Tiffany was so helpful and kind she gave me all the break down I needed to know and took her time didn't just rush me out for the money and she know what she was doing and I must add cute too...
Great Service and great experience! Tiffany was so kind and very helpful. I would highly recommend this facility!! It's also very well kept and clean! 👍🏼
Liz was awesome! So friendly and helpful!!
Liz was pleasant and helpful. She fully explained everything and stopped along the way to answer any questions.
Liz was polite, informative, and very enthusiastic. I feel comfortable renting with Public Storage Dover!
Highly recommend using this facility. Polite & knowledgable staff. I met with Tiffani and she was very thorough and explained all of the options available to me. Clean units and lot, definitely would use them in the future 10/10!
Tiffany was very friendly and answered every question that I had .
Professional staff, clean and reasonable prices.
Liz was great ! We came in at last minute and she more than happy to help us out. Thank you Liz!
Liz is very informative and pleasant
Tiffany was very helpful. She rocks. I will be sure to recommend public storage all because of her.
Liz was outstanding to me. Her customer service was professional and friendly. I couldn’t have asked for better Rep.. Thanx Liz
Liz was a wonderful and very knowledgeable. She was very professional and polite. I’m glad she was able to help myself and fiancé today ☺️
The place is great and employees were very helpful, tiffany was great and very helpful.
THIS PLACE HAS BUGS! Rented with them for one year due to a deployment, returned to find my belongings infested WITH VARIOUS BUGS. District manager refused responsibility, and insurance wont cover the incident so I had to throw away the majority of my goods. RENT ELSEWHERE!
Excellent location, super clean and helpful suggestions from the staff. The ladies at the front desk are super friendly and take time going over all the details.
Liz was very outstanding and helpful. She rocks!!!!
Liz was awesome and the customer service here was great!
Liz was very helpful and polite. There need to be more like her who takes pride in their job.
My experience was great Liz was very nice and knowledgeable i would recommend her.
Liz was fantastic, fast simple process.
Liz was awesome. She made the process simple, smooth and was very thorough. I am a returning customer.
Liz was the best she got me my unit the day I went in. Great customer service.
Liz and Tiffany were amazing.. they were both very knowledgeable, understanding and helpful...
Tiffany was awesome she was very informative and professional .I came in last minute on Sunday and she walked out to show me the unit with all of the instructions and covered everything from unit to rules.. Couldnt be a happier customer will definetly recommend Public Storage of Dover to anyway!
I really love the customer service experience I had while opening my storage unit today. Tiffany at Public Storage Dover Delaware is an excellent employee!!! She answered all my questions and was patient and polite to me. Thank you for being an excellent employee at Public Storage.
Liz provided excellent service. I will definitely refer my friends.
Tiffany has been awesome and provided me a great experience at public Storage. She educated and gave me knowledge at length about the services and products Public Storage has to offer. I will repeat business and tell everyone to go here....and specifically ask for TIFFANY!
I’m new to Dover and Tiffany, one of the staff made me feel so welcomed. Her warm and easygoing personality made me think that this change of environment might not be bad as I expected.
Liz and Tiffany were very cooperative although I came in late. Great place to do business. Most definitely will be coming back.
Tiffany sets the standard when it comes to " EXCELLENT CUSTOMER SERVICE ". She was very thorough in discussing my options on what I was looking for in a storage for my household goods. This is a great location and very convenient for my storage need. Thumbs Up!
They were very beneficial in ensuring I got a great deal on my rental. I would strongly reference them to anyone.
Liz and Tiffany are the best and have excellent customer service skills.
Great and quick service!
Meet with liz at Dover public storage was extremely helpful very informative.
1st time ever needing a storage and looked online, found their offer and received a great call from Ms.Liz, she was beyond great and helpful. Customer service at it's best. Recommend to everyone
Tiffany gave awesome customer service if you want to get a unit just ask her
Tiffany helped me very well with execellent customer service.
Tiffany most professional I have seen in the storage industry
Convenient location, well maintained facilities. The staff is outstanding. Ask for Liz, she is a great help!
Liz was very nice and helpful
Liz was an Excellent help to me when buying a storage room. Her customer service is great and she keeps it totally professional but still makes you feel welcomed! Thank you Liz!!!
Great!
Liz was amazing! She explain throughly and she had patience!
Explained everything well very nice and professional
Liz was very helpful
They helped. The employees was friendly and nice and helpful.
Liz was very helpful answered all of our questions we had gave us information that was needed but above all she had the best customer service I had encountered in a long time
Love Mrs. Liz she is awesome. Great with patience and is very outgoing. Thank you public storage
Tiffany is Awesome she went above and beyond to help me get the best size for the best price , she saved me so much money with my last minute planning!
Great staff this is the second time using public storage in DE and if I need them I will use them again.
I received great service from Liz and Tiffany and I enjoyed the friendly customer service.
These guys are great
Great customer service
Liz was awesome and effective in her customer service. Excellent experience with public storage.
Tiffany gave great customer service
Liz went above and beyond to help my husband and I get the right room. She was very informative and by the end of our appointment, I had no questions, Liz had it covered! I would go out out my way to rent from her location again.
Tiffany gave great customer service.
I’m really satisfied with the help I got today thanks to Tiffany who helped me with everything step by step she was great an was so welcoming an was really nice 👍 glad to be renting a Unite from them
Liz was great showed us the unit we wanted and was vary nice
Staff is always friendly when I go there. Really need to get rid of that storage. This will be the year I get rid of that bill
Tiffany and Liz are doing great by me. I'm very happy with Public Storage.
For absolutely outstanding customer service with confidence and assurance ask for Tiffany. Tiffany walked me through the rental storage process leaving me without unquestions. She is direct and completely transparent.
Greatest service ever provided by Tiffany definitely 5 stars
The best
Service is fabulous - Liz & Tiffani are wonderful. Liz is so knowledgeable and helpful, Tiffany is quite courteous and learning very fast. Location is convienent and on-line arrangements are a big help.
Liz was amazing! So helpful and caring! She made the process very easy and smooth! Thank you so much for your assistance!
Amazing service. Liz and Tiffany were amazing and delivered wonderful customer service. This was my first time renting storage and they were very informative and helpful.
Andrea was a tremendous help today! Got me into a cheaper unit and she’s very knowledgeable and accommodating! Thanks public storage!
First impressions; the front office smelled like a wet ashtray and they had no climate controlled storage. I couldn't wait in the office for other prices because the smell was that bad. They might be great people and have great prices but the smell smacked me in the face so hard that I had to leave. Fix that and I might do business with them.
Very helpful and so nice!!!
Had a great experience at Public Storage! Liz was absolutely fantastic! So knowledgeable and helpful! Have 100% faith with my items feeling safe! Would highly recommend this storage facility to anyone!
The place is clean and the staff are helpful however it is expensive and it feels like they nickle and dime you to death. The final cost is way more than what you expect in my opinion.
Very nice service and Liz is the best she walked me through talk the whole way explained everything well I loved the service
Fabulous , clean, very knowledgeable friendly staff
I came into the office today to get prices. The office was very busy. I will be selling my house soon. I just wanted to know the sizes and price. Lachell took her time to find me the right size. I will be coming back to rent a storage unit. Thank you so much lachell
I had a great experience here last week. I needed to protect my stuff and Liz had a lot of great tips on how to think outside of the box for mattress bags using them to tent boxes. Also she explained a lot about shrink wrap vs. bubble wrap. I never thought about protecting my stuff much before.
Great service, great customer service. Liz and the rest of the staff was on point
Liz and Lachelle are the greatest. It was so hot yesterday and they had great a/c and customer service. They helped me to get through the process as quickly as possible in a highly friendly way. Even got a great price on unit. THANKS LADIES
This started out as a great place until my storage unit was damaged in June it’s now August and I have had to constantly call and try and speak with someone in regards to getting my storage unit fixed as I am unable to get into it to access my personal belongings and have no insight as to when the door will be fixed or that I will have access to my storage unit even in the next week! The ladies do give you a smile as you enter the facility and as their taking your money but as far as getting any type of management or a resolution you’ll have no help with that. I am a military Vet and frequently need access to gear and sentive belongings stored at the facility and have had NO help or even a way to resolve the problem of being able to use my storage unit, I’ve tried to get in contact with Regina Boyle and have had no luck even when she calls me and I call her back same day, I get another employee telling me she’s not in the office today! To make matters worse when I let them know I don’t appreciate paying for a storage unit I can’t use they tell me there is nothing they can do I’ll have to be patient!!! So let’s see how long it will take to fix a standard Roll up door painted orange!!! #yourbetteroffgoingtoSENTINELSTORAGE
Lachell was great!!!!
I just moved out of this storage facility after 3 months and I can't say enough good things about my experience. Moving is no fun but Liz and Lachell are like family. When I went in to pay they were all smiles and they would do anything to help me.
Very friendly service and received a great price on our unit
My name is John, I am relocating to the area and this public storage is incredibly helpful. Liz and Rachell are so pleasant to do business with. Courteous and professional.
The ladies in the office are wonderful. They are always nice to me when I go in and make my mom’s payment for her.
lachell was great! she was very helpful and she answered all my questions.
If you have an auction of the contents of a storage unit... Who would I go through to get the information
Overall great experience.. A little disheartened when I was informed of the rate change...(FYI advised their rates change daily). Nice and friendly staff on the phone and in person.. 😊Great job Lachell and Liz!! 😊
Liz and Lachell were both amazing kind individuals to deal with at this location. However, after paying for a month during a transitional move; I went to obtain my stuff a week later and remove it from the unit completely and as I was doing that I received a phone call stating that I had a balance due when I had just paid for the entire month upfront one week prior. I let them know of my departure, left the unit the way that I found it, and followed all directions... then as I’m checking out with my final paperwork; I suddenly owed a penny!! What??? I feel like public storage needs to get it together, because that end of things was not pleasant and I’m very happy it was not longer than a month after talking to a few people around town I’ve heard complete nightmares of this particular location. The fact that they make you purchase insurance and the cheapest package is $11 a month knowing that I would only have my stuff there no more than two weeks it’s kind of crazy but to be called and told that I have a balance after just paying for an entire month one week prior and then literally being nickeled and dimed on my way out the door I feel like it will be never again!
Public storage in Dover is awesome. I have been greatly appreciative of their friendly customer service since 08. Every time I make a move I store with them. Never had any issues.
Answered all my questions and excellent customer service. Thank you Lachell!
Lachell was so kind, patient and helpful! Thank you guys for giving me a convienient place to store my belongings.
Very polite and nice
The Manager is Amazing. Great Service!
Lachell was tremendously helpful. She was very prepared and understandable. Satisfied with the services at public storage.
Wonderful time the employees is very nice helpful , Liz and lichell is nice customer services ✋
I love this place!! Liz is so friendly and helpful. She is always so pleasant to speak with.
Liz is amazing! She was super helpful and friendly. I highly recommend this location.
Great service!! Clean units! Reasonable prices!
Great experience, staff (Liz) is knowledgeable and courteous. I definitely recommend this place!
Great prices. Awesome staff. Reasonable pricing.
Great Customer Service
Very friendly staff. Storage units were very clean and secure.
Great service, great prices! I only need the unit for a couple weeks but glad I stopped in!
Employees are great and very helpful!!
What time can I go to my unit
Awesome service. Trish is wonderful.
Trish was great. Very professional and prices are great
Excellent service. Trish was great! Appreciated all her help! Very low prices!
Great service, great prices, great company! The women there are also so nice and will go out of their way to make sure your happy
My experiences at the Dover branch Public Storage was amazing today. The customer service was very personal and she explained the paper work and made sue I understood everything I was signing. Trisha deserves five stars for her service. Thanks Trisha!
The service I received was awesome. Ms Lachell was so helpful and very nice. The storage area was clean and so conveniently located near DSU. I would recommend this location to everyone
I had the best experience at public storage! The sales associate Lachell was wonderful and very understanding! My family and I are moving from another state and she made sure to welcome us and make us feel at home! Thank you so much Lachell❤️
I have auto pay on and I got an email after 6 months they were raising the monthly rent. Of course I am halfway across the world so there is not much I can do about it but pay the increased rate. Seems like a scam. Customer service was nice at least.
Trish is the best! She's fun, helpful knowledgeable and definitely NOT RUDE! She even paid the $0.24 we apparently owed from transferring from a large unit to a smaller one because it was the end of the month out of her own pocket. The place is clean and well maintained. Swift, but professional service. Sure, the prices may be a bit up there, but we're happy with the service all around. We highly recommend it!
Trish was very helpful and effecient with renting our unit. The units are clean and competitively priced.
A decent enough storage facility. Good service. Location is somewhat annoying to get to especially during peak traffic.
Trish was very knowledgeable ,friendly and made my move in experience simply delightful. Thank you Trish
Deanna is always a great help anytime I'm there
I love Public Storage, they meet all your needs. The customer service is so good, as if you're family. The units are nice and clean and Ms.Deana is on top of everything, she knows everybody and she'll sure get that laugh out of you. And with Deana and Trish working as a team, they will get everything done, and make sure you feel good about the move you just made. Love These Guys!!!!
Awesome experience. Deanna was great and very accomodating. Fast process
Loved it Deanna was amazing ❤❤
Speedy Service, the front desk ladies was great highly recommend it
Very friendly staff. Had a lot of fun with them.
Thank you for the best experience ever. Dreading this process as everyone does was actually surprisingly pleasant and polite, it took away a lot of my anguish and stress. I was helped by Deanna who was Awesome. Deanna showed me several units trying to fit my needs and budget. I received service with a smile which is always a pleasant experience. She was assisted by Trish who was also a smiley pleasant face. Trish got my paperwork completed quickly to get me on my way. Most companies don't realize just how important smiles and attitudes make service 110% better for their customer service. Public Storage in Dover, Delaware is not one of those businesses. If this is a part of their job training kudos to you. I just happened to stumble across 2 of the far and few young ladies still in possession of excellent customer service skills then Public Storage owes them a Thank You. Deanna is EXACTLY who you need on your training team. JOB WELL DONE Deanna!!!! And many thank you's. You are appreciated...
Deanna and Trisha were great! Fast service, and I didn't feel rushed. They were very Professional i even received a welcome email. It's a very friendly atmosphere and the place was clean and neat.
I had an awesome experience at Public Storage.Deanna was so helpful.
Great staff. Process was easy and user friendly!
Deanna took great care of us - under the gun- thank you A+ operation
Trish was great! Very good customer service on her end. Deanna, however, was very rude and not all too good at all with customer service. The facility itself has good security, they need 24/7 accessibility though and lower rates. There are many out there with lower rates than them.
My brother and I got our first storage unit and Trish made the process a breeze. Excellent service.
Deanna was a sweetheart, very good service and handled everything professionally and with courtesy.
Good experience, staff friendly & explained information well. Good job.
Service was awesome! Very thorough. I left feeling like my things were secure and all my questions were answered. Will definitely be using again and recommending to others.
Excellent service! Mrs. Deanna was such a blessing to us during our time there! She was very professional, enjoyable, and made us feel appreciated! Absolutely, best service ever!
My experience here at this location was tremendous!!! The ladies in the office are professional and very knowledgeable...id recommend this location to anyone looking for storage.
Bri and Andrea were awesome. Service was great. Explained everything to detail. I'm gonna tell my friends to rent here as well
Customer service was great,very professional.
Shadasia and Deanna were excellent representatives.
Deanna and Shadasia was a very great help and displayed very good Customer Service.
Shadasia was very polite. Very helpful. Great customer service. :)
My 3 year experience with public storage has been very pleasant. Deanna and Shadasia were the best my far, they were nice and friendly to me every time i came in and made a payment,they always held a conversation withme. I would use public storage again the future.
Deanna, made our experience outstanding! She's very upbeat and a delight! She even made the paperwork quick and painless!
Deanna was great. She articulated the details of the many options available. I felt comfortable as she walked me through the process of securing my load. She led me to my small unit and gave me the works. The rates are great and I have no problem returning for storage.
I stored with public storage for only a week and Shadasia and Deanna showed excellent customer service. Will for sure return!
I came to public storage to purchase a few packing supplies and was greeted by Deanna and Shadasia. They were very knowledgeable of their products and the prices are good too. Thank you ladies for the help!
Property Managers Deanna and Shadasia show excellent Customer relations and are very knowledgeable about the Self Storage Industry. From sizing the correct unit to fit my belongings, through finalizing the Rental Agreement, they both made my storage renting experience relaxed and satisfactory in all areas of the renting process. Based on my experience with Public Storage, I will highly recommend Deanna and Shadasia to anyone who is looking for storage solutions for their needs. Public Storage has an excellent team in Deanna and Shadasia. Thank you both for your experteise. Kevin A. Flitcroft
Today was my first time getting a storage unit and Deanna was a tremendous help! Not only did she go over all of the terms and conditions but she made it easy going and fun. I would definitely recommend anyone looking for storage to come and request Deanna!
The service was good all the way around Shadasia made me feel comfortable using public storage with her work ethics at a sky high rate.. third time using them...
Shadasia and Deanna are all of professional, helpful, understanding, and outgoing. Both are easy to get along with and most of all, efficient with their work and helping others. I would recommend this Public Storage location to anyone looking to rent storage, whether you need it ASAP or are planning ahead. Thank you guys for your help this past month. Made my move simplified and much easier.
While purchasing my storage unit shadasia was very helpful and explained everything very well to me. And later that week Deanna helped me get all the boxes i needed for my move. Very good customer service from these ladies
Service Was Great
Shadasia. She is very organized and madr every step an easy process into getting our items into a storage. Love this company and would recommend it to anyone
Deanna and Shadasia were a great help during my stay. Highly recommended!
Shadasia has great customer service. And was very kind to show me my unit before I made a decision.
Shadasia was a very friendly and customer oriented woman. I really appreciated her help today.
Wonderful customer service and prompt service. A pleasure to work with you
You ladies( Shadasia &Deanna) are very professional and helpful.. I love the customer service I got from you guys.. thanks for your help. Keep up the good work
I have been with Public storage for almost a year and I absolutely love the customer service I receive from Shadasia. The facility is clean and reasonably-priced!
Deanna and Shadasia were nice professional and straight forward.
OMG THESE TWO WORKERS WERE AMAZING!!! They made me smile and really made me feel like I was making the right decision. Thank you public storage!
Came in to make a payment and was greeted with a very pleasant young lady named, Deanna. She was a great help. Outstanding customer service!!
Quick, simple, and easy. Time is valuable and they did not waste mine.
shadasia provided excellent custormer services she was very friendly and down to earth
Shadasia and Deanna provided great customer service! They showed me the property and made the process easy! If your looking to store your belongings please visit these girls at Public Storage!
Great customer service! I was running late and arrived at time of closing, Deanna and Shadasia waited and had my paperwork completed within minutes. I appreciate your patience ladies!
Deanna & Shadasia Great experience had a wonderful time. .was very helpful. ..
The two young ladies here were very professional and made it a seamless process. Thanks!
Shadasia had excellent customer service today. She was straight to the point got me and in and out in a very timely manner.
Shadasia and her crew were a Great HELP !!!
Deanna displayed excellent customer service !!
Deanna and Shadasia were great! The facility was clean and they gave me the unit I asked for. I got a thorough tour and explanation of the property and procedures!
Deanna was AMAZING. Great customer service! Extremely polite and very knowledgeable.
Best storage facility in Dover; great location, spacious units, and awesome customer service.
Deanna and Shadasia were a pleasure and made the experience fun and enjoyable. These 2 ladies brighten up the office.
This is my first time storing and the experience was awesome! Deanna and Shadasia are very friendly and knowledgeable about their products and made my experience easy. I would recommend storing at this location.
My experience at public storage was great! Shadasia and Deanna were a great help in finding me the best unit for me.. size and price. The facility was very clean and safe. I will recommend public storage to everyone in need of storage. Keep up the great work ladies!
Shadasia and Deanna are extremely friendly and helpful. I always have a great experience ! Thank you
Deanna gave me a very detailed run down of my storage unit and the process involving. She has amazing customer service. If you have any questions she's the lady to ask for. I know I'm in good hands.
the customer service here is awesome. came in yesterday to make a payment for a friend the young lady Deanna was working. she had no computer or phone and was still able to assist me with my needs and did it with a smile. thank you.
I want to say that Shadasia and Lauren were very professional and upbeat during my visit today. I would recommend a friend or family member here.😀😀😀😀👌
Shadasia was so kind helpful and had a great smile. She made the process easy and the storage facility was clean
Great service !!!!!
shadasia was awesome during my time here. always made me feel welcome during the stay. ill be back if I ever need storage again
My experience here with Shadasia and Andrea was very exciting especially since it was my first time being here. This was very interesting and I am excited to start moving in.
Lauren was really awesome in describing everything to us. She knew her stuff and was really friendly.
I visited on two separate occasions, both times the establishment was the cleanest I've seen and the customer service is superb. My first encounter was with Lauren, very knowledgeable and efficient answering every question I had with ease. On my second encounter I had the pleasure of meeting Dasia, she too was very knowledgeable and very efficient. I came in there expecting to explain what I needed and she made me feel as if I had no needs at all. I believe the store number is 24113 this is a powerhouse team. You young women did an amazing job.
I obtained a storage unit in December 2014 with Shadasia. Shadasia, was very professional and pleasant. She understood my concerns with the high cost of the units and mandatory insurance yet, she made feel confident in knowing that my procession would be safe and properly insured in the invent of unexpected weather damages. Shadasia,thank you for all of your help and your bubbly personality.
The branch manager Shadasia was very professional my stay there was very enjoyable.
Very well versed agent and extremely pleasant All agents should be so professional and thorough
Met with Shadasia on Jan. 2nd to rent a storage unit. Extremely knowledgeable and friendly. I was very confident in placing my personal items at their facility. Customers that came in while she was taking care of me were greeted with a positive hello, as if you knew her personally.
Awesome staff. Very helpful! Highly recommended!
We are new to Delaware, Our experience doing business at Public Storage for the first time was a great experience. The associate that helped us named Lauren was very knowledgeable and professional. Lauren customized and tailored a space to our liking and to our needs. We really appreciate professionalism. I would recommend Public Storage to all my friends. Thank you, The King of New York
Lauren is amazing! very friendly and helpful! the location is clean, safe, and easy to get to! I Def recommend public storage!
amazing office staff. saw a unit and signed a lease the same day! thank you!!!
Shadasia has been more than helpful when I had to ship out for orders. My stuff was protected, and whenever I needed assistance over the phone, she made sure things were straight. I didn't like the fact, however, my lock was broken due to "inventory," but they replaced it with a lock free of charge. I would use them again.
We spoke with Lauren when coming in to look into a storage unit. She was VERY knowledgeable and answered all our questions. We weren't quite sure which storage unit was the best for us so she showed all opportunities and helped us save money on a smaller one that was perfect for us. I'd definitely recommend them to anyone.
Over the last 4 year or so I have had many interactions with local storage facilities some good and some not so good. It is always a pleasure and positive experience when working with Shadasia and Lauren at Public Storage of Dover. They are so kind, knowledgeable and over all pleasant. I have recommended many people for their storage needs because of the outstanding service that is offered. Shadasia and Lauren are without a doubt why I have done business with Public Storage.
I am currently using this storage facility, I normally don't do reviews but I am doing this one to help someone out before they get a storage at this place!! Yes it is cheap which is why I gave it 2 stars. I went to my storage today to grab some work clothes and out of my clothes runs a cockroach!!! I have NEVER had them anywhere I have lived and now I see one in my clothes in storage!! It has me outraged and nobody was in the office but I will be in there first thing tomorrow!!! So if you don't want to deal with these critters I would suggest spending a few extra dollars and going somewhere else because to my understanding getting rid of them is no easy task!!
Shadasia and lauren are a great team. They are very professional and know their business.
Great service by shadasia and lauren, always helpful to me and treat me like a customer not nothing more. Very professional and great people love it here
My experience a public storage was great, Shadasia and Lauren were great, wonderful ladies, always helpful, always smiling. They made my travels in and out of the property, very enjoyable. Keep up the good work.
I enjoy the customer service provided to us by one Miss Shadaza in the dover office but i do not like the rent being jacked up every so often we cant afford it when it goes up we can barely afford it not
The staff at the dover location are the best!! Shadasia and Lauren are outstanding and always willing to help...
I had a great experience there with getting started with my storage and it's an easy process and I would recommend this and also the employee there and she was kind and wonderful her name is SHADASIA. Thank you for all of your help.
Awesome and friendly service. Shadasia and Lauren are the absolute best!
Shadasia and Lauren are the sweetest women ever. The Property is always neat and clean....I mean like clean on microscopic level...dust free. Shadasia and Lauren have restored my faith in this company
Shadasia was extremely pleasant and she also has great customer service and if I decide to use a storage ii would most definitely come back to the dover one
Best price I could find! Lauren was helpful in finding a better solution concerning my unit which was greatly appreciated. I left smiling and laughing even during my hectic day. Lauren and shadasia are awesome! I would recommend this storage facility to anybody. Only downside is they close at 9 wish it was 24 hour access :/ that's y I give 4 stars
Shadasia made my experience with Public Storage great! This was my first time with storage and I was reluctant having my belongings stored, but she was helpful the entire stay. I always recommend Public Storage!
I LOVE THIS PUBLIC STORAGE!! When I first started looking for a storage place to rent I called around and this storage had the best deal around. From the time I walked into the storage location through out my rental stay Shadasia has been very welcoming and she knows her stuff. There are no hidden fees or anything what they list as their price is the price each and every month. I would rent from then again!! Thanks for a great stay!
Loved the experience since day one! Shadasia you are awesome!! -Ny'Jerah B.
I had a great experience at Public Storage. The staff is great, very friendly, and extremely nice and professional.
I had a wonderful experience when I stopped by Public Storage to rent out a unit. I was assisted by Ms. Shadasia. Ms. Shadasia provided excellent customer service. Ms. Shadasia was extremely friendly and patient. She took the time to explain the process of renting out a unit. I will make sure to recommend Public Storage to my friends and family.
Shadasia was very pleasant and helpful. I stored my household belongings for a few months and she was always very friendly and polite.
Shadasia Lauren was great. She showed me different storage unit nd I was able to pick the right one. She explained everything to detail nd precise. I will tell everyone bout this place.
Lauren was very professional, informative and made the application process a breeze.
My experience with Pulbic Storage was great. I was late getting to the office to finalize my paperwork, But Shadasia and Lauren was there waiting for me. They both were very polite and professional. Even though I only need to storage my daughter's things there for a month, I will be using this facility again.
Shadasia and Lauren were very helpful and friendly. The environment was professional and friendly.
The experience I have with Public Storage is great. Shadasia is great !!! She is the nicest & most professional. She always has a smile on her face & treats you like you are her only customer & she is like that with everyone.
I have a storage here for six months, i am very happy to have my items there, Shcdasia are very helpful, and pleasant, also every one that works there, are very nice, i feel very safe with my storage there, thank you team!
My Elderly Aunts have had a storage unit at this location for 30 years. They never had trouble and were confident their items were safe. The attendants, Lauren and Shadasia, were pleasant and helpful. We closed their unit today, due to health issues. My Aunts felt loyal to the Public Storage company.
Going to public storage was not nearly as difficult as I has expected. I had tried several storage places in my area and most were only slightly helpful with my needs. I needed a place five minutes ago, and at my sixth stop at this location my searching was complete. Shadasia was more than helpful when it came to selecting a unit, she took the time to show me several different sized units and even put in the imaginary furniture for me. The units are clean and well maintained and Shadasia and her staff have been more than helpful with all my needs. I would definitely recommend this storage place to anybody who needs a clean and well staffed facility..
I've been a customer of public storage for a couple years now and i haven't had a problem since ......the workers at that office are the nicest people.