Ashley and Liz gave me exceptional same day service! Had to get a storage unit quick and they helped me get exactly what I needed within 20min of stepping in the door
Ashley and Liz were amazing!
Liz and Ashley were fantastic. They were able to meet all of my needs and were extremely helpful. It was the best experience I have had by far renting a storage space.
Liz was amazing and so enjoyable to speak to. I will pick here everything in the future.
LIZ was very helpful great person!!
Liz has been absolutely wonderful! Very helpful and informative. Highly recommend!!
Ms.Liz was very nice and welled organized and very helpful. She was a blessing and thanks alot for service.
Liz was very helpful and very clear with her knowledge of the storage unit
Liz was extremely sweet. Excellent service!
Terrible!!! Unacceptable. When I drove up the manager got in her car and drove off. There was no lock and the unit was inside.
Liz, here at the dover location was great and detailed with the info. Thanks
Tina is the best! Super kind and informative of everything I needed! Thanks Tina!!!
Liz was Very friendly and informative
Lizz gave a great breakdown of everything and was so friendly and always had the answer to the questions.
Great great service with great prices! I explained what I was moving and she knew exactly what I needed!
Tina was awesome, she walked me through the entire process.
Made a small 5x5 reservation 7/24 online to move in the next day 7/25. Received a call from the property the next day 7/25(move in day) with information that there was a 3:30p “meeting” and that it was imperative that we get to the location by 4pm to complete the rental and move in. They also mentioned if we were not there in time they would give the space away!! We arrived around 3:50pm and no one was here. Sat around for an HOUR, door is locked and no one here. Called multiple numbers to no answer. Spoke with the 1-800 numbers as well. The customer service office tried completing our rental and renting us online and kept getting error messages. This is a complete disgrace! Unacceptable for a business.
Liz is absolutely amazing and deserves a raise!!! She answered everything, and was such a great help overall to make this easy and completely stress free! 10/10 would recommend Liz!!!!
Liz was such a big help. I lost my key and I was panicking. She provided excellent customer service and provided me options with solutions on what to do next! Thank you Liz!
I love Dover Public Storage I’ve been a customer for a couple of years and Liz is amazing she is always friendly and helpful
Great customer service. I will definitely recommend their services to anyone
💙💙💙
Today Liz was very very helpful, Thanks to her for saving my day.
Liz was proper and very helpful in showing us the sizes of each unit and the pricing as well.
Mrs. Liz was an excellent help! Truly appreciate you all😊
Liz was extremely helpful and friendly
Liz was very helpful in getting a better unit!!!!
I do like to rent storage from this place and manager Liz very professional,attentive and friendly.
Great customer service liz
Liz was very nice and informative. Great personality.
Miss Liz patiently answered all my questions! She is the example of excellent customer service!!!
Best customer service! Liz is always friendly and efficient.
Wonderful lady. She made sure that I got everything that I needed with awesome service
She was really helpful. She had great communication and customer service. Really helped us as college students.
Liz was awesome she help us so much!
I don't remember her name but the lady last saturday made everything so easy and crystal clear about the storage agreement. I came in 30 minutes before they were suppose to close on a Sunday and she took care of all my needs. Awesome customer service. I feel like everything I have in storage is safe and I have reasonable access to it. She was very good at her job and made a stressful thing felt like no matter what it is okay. Plus the price was awesome I anticipated more. But very reasonable. I recommend this storage facility.
Greatest Customer Service Experience Ever over the years.... Liz is amazing. I couldn't have asked for a better person. Always warm, polite, & welcoming.. Thank You Liz, You are greatly appreciated... 5 🌟 aren't enough...!
Liz has been respectedful and nice every time I have been here
Liz was awesome she is very helpful! One of the best customer service reps I’ve ever had wish I could give more stars!
So helpful and I appreciate it. Everything that was done for me at this location.! Manager, Liz was so knowledgeable and catered to all of my needs!!! I appreciate everything Knowledge
Liz is amazing! She has a wealth of knowledge and experience.
Liz is doing a good job 👏 she's very helpful. Thank you for your service
The customer service here is great. The storage place itself is not. I Rented a unit for almost a year, came to retrieve my belongings and the storage unit was full and I mean full of dead mice and droppings everywhere. I could not even use half of the items due to the damages. There was no food in the unit only furniture clothing and other household items. It was disgusting and traumatizing to see. The storage facility said that they are not liable and to call the insurance company. They make you purchase insurance and the insurance was worthless. The insurance company said they would only cover up to $200 for vermin damages and I would have to pay a $100 deductible. So basically I had to throw away half of my belongings that was damaged due to the mice and the insurance company was only willing to pay $100 for the damages. It’s a joke. After my experience I wouldn’t recommend this place to anyone.
Liz who works at Public Storage in Dover, Delaware provides exceptional customer service. She is very attentive and respectable to her customers' needs. She is a great asset to your company.
Christal is flicking awesome. And a true professional. Made my experience easy-going:)
Super help solving issues for me. Fantastic help!
Liz is great and knows her stuff !
Liz did a great job getting me checked into my unit.
Liz was very helpful. An explain everything in detail that we needed.she was very very helpful..
Oh wow that great more gate safe I really like it then I am happy thank you so much
Liz was so great helping me out.
Liz was absolutely excellent!
Liz was very helpful setting up my unit for me and informed me very well about the rental process
Liz was very helpful and patient I give her a 10/10
Liz was very helpful and customer service friendly. She is the Best !!
It's my first time renting a storage. Ms. Liz was so attentive and helpful. I definitely rented a unit. I loved that everything was so neat and clean.
Liz was very helpful today and got me exactly what I needed.
Mrs. LIZ WAS AMAZING AWESOME SERVICE
Liz is great and takes great pride in her job. She makes storage feel like home. Thank you Liz!
Liz is amazing!!! Great customer service
Unfortunately, I had to return to public storage after leaving 7 months ago ( Life be life~in) 𝓛𝓲𝔃, at public storage made my re-entry so easy- I was able to get the unit I needed for this quick move. This facility is very clean, secured and the staff is extremely helpful. Thanks again Liz for the easy process
Liz was super helpful and made the experience very easy!
Very good service!!! Liz was Great!!! very helpful and professional.
Liz is amazing! Read all the reviews mentioning her name then had the joy of experiencing her knowledge and kindness in person, she's everything the reviews stated.
My tiny nonprofit grows exponentially during the holidays but until this year managed to just use my garage. With an influx of donations and very few storage options I took a chance and stopped by to discuss the situation with Liz.
She explained every detail of what I needed to know, how much it would cost and what to expect from Public Storage. The unit became available on time and under budget, we move in tomorrow!
Can't thank Liz enough for explaining every detail of the process and also for understanding the limitations and concerns of my nonprofit.
Thank you Liz for making the process seamless!
I went to Public Storage originally because of the great reviews and stayed because of Liz. Do the same, you won't be disappointed
Liz was really great thank you Liz
Liz has been awesome today. Both when my daughter spoke to her, and when I came in to rent a unit she couldn't have been nicer and so helpful explaining everything! Great service!!
Nice Jobs done by Liz... thank you...
Liz was a great big help today. Mission accomplished!!!
Liz has very good experience with her customer very Pleasant
Liz was awesome, professional, and informative.
Liz was great get her a cart to ride
Miss Liz was exceptional! I was just leaving work and the office hours were until 6 and she was more than happy and willing to stay and assist me with securing a storage unit. Very awesome attitude!
Grate services Liz is very nice
Liz was great. Very hard working and dedicated to find me the right storage unit to fit my needs. professionalism and patience 5 star. The best customer service I’ve received in Dover Delaware.
Liz was awesome in helping me with renting storage unit and showing me how to use the app on my phone.
Kudos to her!
Liz provided excellent customer service!!!
The unit was smaller than advertised and the office did not have the dollies and hand trucks that the website said were available. The location manager was very rude when we brought up these problems.
Liz has done an awesome job and I am very grateful for her.
Ms Liz was very understanding and helpful and very thorough in understanding my needs she went through every step with a happy attitude. Thank you for all your help.
Very helpful and knowledgeable
Liz was amazing best experience I have had dealing with someone in the customer service industry.
Liz was amazing go see her asap
Liz was amazing! She was very informative and helpful!. Bathroom was nice and clean!
I got good customer service from Liz
Liz has awesome customer service, she was very knowledgeable and made you feel comfortable.
Wish I could give 0 stars. When I called the woman who answered kept giving me the run around. She was then very rude and said call back in 2 months when you are ready to move. Hmmm I've worked in the moving and storage industry for 20 years and if you don't book it early there won't be anything the day of the move. Totally unprofessional.
Not the best experience having only certain times to access the rented unit but not told that before renting.
Liz gave excellent service
Liz was a great help . Very well knowledgeable . Very good experience.
Perfect customer service Liz has been such a great help with getting me moved in smoothly
Liz was great. This was my first time renting a unit and she made the process simple and welcoming.
Liz !! Excellent Customer Service
Christal is an amazing employee she’s compassionate about what she does and loves her customers I greatly appreciate her kindness and professionalism please commend her for such a great job at such a hard time for my family and I AMAZING JOB CHRISTAL
Liz was awesome, she provided me excellent service, was very informational, straight forward. Showed us the tour, broke down the lease for us, it's my first time doing a rental unit and that speaks volume when it comes to a dummy like me :)
The process was great! I really like the app to open the gate. The staff was very nice and explained everything I needed to know. Thank you for all your help!
Christal is the best and answered all of my questions.
Liz and her partner is so awesome! I called to inquire about storage for my daughter (college move out). They called me and was very professional, patient, and kind. Thank you so much for treating me so nice and walking me thru everything!
Liz was Great at explaining and was easy to move my storage being a college student
Public Storage Dover Delaware Is centrally located easy for me to access with convenient hours. The staff Tiffany and Liz are the greatest excellent customer service which is hard to come across nowadays. Very helpful, they have a clean property and units with sizes to accommodate your needs with reasonable pricing. Update each year the price keeps going up. I had to find another storage for my Rv which was at Newark Delaware location cause I was sent a notice stating the rent will go from $80 a month to $270 a month for the outside parking space. Found a space in Salisbury Maryland $44 a month where the price never change is what I was told by a customer who has been at airport storage for more than six years
Ms.Liz was a big help , she explained everything thoroughly and was very kind 👍🏽
Liz service was great!!! Customer service is excellent!
Had questions as to why my monthly rent went up took 3 days, 6 calls, and an upset voicemail to finally get someone to call me all for them to tell me they can’t give me info only the customer (my husband) so I 3 way him in the call and the lady left the phone off the hook and unattended while we’ve been hearing her conversations with others telling her she’s on the phone yet doesn’t bother to be on the phone with the people on the phone (me) currently on 7 mins waiting for her to talk to us about our concern. They’re quick to take your money slow to answer calls, questions and concerns.
Liz was great. she helped me a lot and explained everything awesome
Liz helped me out today, amazing service, definitely recommend this storage place
Liz was very helpful and nice and explained things well much appreciated
Great Customer Service :)
My experience was great. Very friendly resourceful, she knows her craft, I was in and out about 18 minutes or less.
This is my second time with this facility and the service is still excellent and the units clean. Would highly recommend them and will continue to use in future.
Ms. Liz was very nice and helpful. Her knowledge of the units helped put us at ease to what we needed. Keep up the great job Ms. Liz.
Christal was so wonderful and very helpful with everything.
Liz was super kind and helpful helping us find the correct storage space for us. Her service was amazing
Kevy and heather help me out. They did an awesome job. I recommend them if you need somewhere to storage your stuff.
Fantastic service. Was very informative about the unit and all that comes with it.
The store manager, Liz, was very friendly and helpful. She answered all my questions. Liz was very understanding of my needs. I would recommend this location to anyone. She was the best!!!still the best
Awesome job. Love the cooperation and help.
Chrystal and Liz are a great team team and service is awesome
Have great experience when coming
Christal is very knowledgeable and helped find a unit that made it easier for coming into and leaving the property for my needs and thank so much
Chrystal hepled us rent a unit for my cleaning business and she was so helpful and knowledgeable thank you
Such a great girl, Liz…. Helped me so much!!
Wow awesome clerk Liz who explains everything in a very reasonable time.
Liz gave great customer service
I received excellent service from the representative Liz she was awesome. Thank you so much.
Liz needs a raise she is AWESOME
Amazing customer service from Christal
Liz was exceptionally knowledgeable and patient. I would recommend using this facility to others.
Liz was fantastic definitely recommended
Liz is excellent at customer service thanks
Liz rocks! Very helpful and got me a great unit in a pinch. Highly recommend Public Storage and their amazing employees.
Christa is amazing and so helpful! She made the process so ease and gave me so much peace of mind! Highly recommend this location!
Excellent customer service
Liz is excellent at customer service
Liz gave the best customer service
Thanks to Liz I'm set. She's the best. Thank you.
They were so helpful with everything. Super nice and accommodating. I would definitely use this place again for storage!
Liz, was very helpful, knowledgeable, efficient. Great Customer Service !!!! Aces
Liz was awesome at customer service
The lady was very informative and helped me out with preparing myself with what to do in any situation
I like this place very much. The manager, Liz, is lovely. I also use an app on my phone so that I can open the gate from my phone; it's very convenient. Thank you so much for your service!
Liz gave us great service..easy move in
Excellent customer service by Liz
I want to thank Liz and Chris for their help. The were knowledgeable about the facility and my needs. They made excellent suggestions for a unit that better suited my needs. I have been in the insurance industry for more than 26 years and I know great service when I see it. These ladies are a tribute to your organization.
great service and great explanation of everything!
Liz was great very helpful!
Liz is amazing with customer service and created a very welcoming and pleasant environment! Definitely helped a lot and was super informative! She made things happen and Bria from the New Castle location helped a lot when it came to making sure we spoke to the right person and got what we needed! Thank you Ladies!
Great customer service. My first time renting a storage unit and Liz made it super easy!
Service I am happy with my service they are very pleasant people very polite and it’s worth having storage with them
Liz was very helpful and explained everything. I am very pleased with the service.
LIZ helped me !! She guided me through everything step by step and was very sweet over the phone. If it wasn’t for her , I would not have my storage unit.
Liz was absolutely helpful and every way possible
So pleasant and so much help just a joy to have been taking care of by. Thank you so much
Ms.Liz was absolutely amazing. She was very help and had an amazing personality!
Liz was very helpful, informative, and very friendly great customer service highly recommend
Liz helped me with everything!
Wonderful people to deal with. Had some issues with payment due to computer system quirks but it all got resolved in a timely fashion thanks to Liz and her coworkers.
Very helpful and friendly
Very quick and thorough service. Unit was cleaned and ready for move in.
I love the remote entry, the young lady Amber was very friendly, helpful, and accommodating!
I had a great experience with Camille. I’ve never rented a storage unit before. She explained everything so thoroughly and walked me through everything making it really simple and straight forward for me which I appreciate as a first time renter.
In less than 10 minutes, Liz explained everything about the process of accessing my unit, using the lock, and additional resources. She helped me set up the app so that I can get in and out using my mobile phone. The unit was clean and ready to go. Friendly and efficient customer service - I wish everything else could run so smoothly.
Liz was super helpful during the process of renting the unit!
The associate Liz made the experience fast and easy. Loved my experience here at this location. Thank you Liz for your help
Liz provided us with excellent service and helped us select the best unit for our needs. She had answers for all of our questions and we left completely satisfied.
Liz is very professional and helpful.
Great service, Rep Liz was awesome!!!
Easy and simple. Friendly and helpful staff
Bait and switch pricing after 6 months. Over 26% increase.