Public Storage Self-Storage Units at 1618 Bladensburg Road NE, Washington, DC
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
3'x4'Online only price$ 41/moSmall 3'x4'
$ 41/mo $55Best Price Label
- Climate Controlled
2'x2'Online only price$ 41/moSmall 2'x2'
$ 41/mo $55Best Price Label
- Climate Controlled
5'x5'Online only price$ 48/moSmall 5'x5'
$ 48/mo $64Best Price LabelHurry!
- Climate Controlled
3'x4'Online only price$ 58/moSmall 3'x4'
$ 58/mo $77Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 60/moSmall 5'x5'
$ 60/mo $80Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 70/moSmall 5'x10'
$ 70/mo $93Best Price Label
- Climate Controlled
5'x10'Online only price$ 81/moSmall 5'x10'
$ 81/mo $108Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x9'Online only price$ 89/moSmall 5'x9'
$ 89/mo $119Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 116/moMedium 10'x10'
$ 116/mo $154Best Price Label
- Climate Controlled
10'x10'Online only price$ 121/moMedium 10'x10'
$ 121/mo $161Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x11'Online only price$ 122/moMedium 10'x11'
$ 122/mo $163Best Price Label
- Climate Controlled
10'x11'Online only price$ 165/moMedium 10'x11'
$ 165/mo $220Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 211/moLarge 10'x15'
$ 211/mo $281Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Washington
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Northeast Washington Storage Units Near Highway 50 and Gallaudet University
Find convenient storage in Northeast Washington, DC with storage units on Bladensburg Road near Highway 50. This location is also accessible via Metro.
With Public Storage, you don't have to sacrifice space for the convenience of city living. Our 5x5 storage units give you the extra room you need for small sports equipment and seasonal items, keeping them out of your way at home.
Students at nearby Gallaudet University can take advantage of a 5x10 storage unit to maximize their dorm or apartment. These storage units are great for extra clothing, bikes, personal items, or electronics.
Don't forget about our popular 10x10 storage units, which offer enough space for almost any kind of need. Whether you've got extra furniture, office equipment, or just too many boxes collecting dust, we've got you covered.
If easy self storage wasn't great enough, this location is right next door to the famed National Arboretum, so you can enjoy strolling through 127 acres of azaleas, bonsais, roses, and other natural beauties and blooms after you've finished storing your stuff.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 526)
We recently moved our stuff out of our unit here because we noticed a large amount of rat droppings. When I called the office they insisted they didn’t have a rat problem, so I just assumed it was an isolated event and that perhaps rats had gotten into pots/pans that we had in boxes. However, when we showed up with the movers there was no evidence that the rats had chewed through any of our boxes, rather just random droppings - and a lot of them. We also noticed that rat traps had been set up both inside and outside the building (not to mention food trash in the elevator) - which says to me there is, in fact, a rat problem. I would be very conscious of storing your stuff here!
Once, I came in Public Storage having many questions, India had answered every one of them respectfully not knowing she was the property manger and gave the upmost respect to made me feel comfortable even with her property being very nice and clean. India was very helpful, I will storage here.
Angel was very professional and helpful!
Angel was so helpful to me while moving out. She was professional and was able to make sure I had a smooth transition. I am so so grateful to her!
Had a great experience in which employee Angel helped clean our storage unit and was all-around a great person to be around!
Great service from Angel! She was a true professional and helped me throughout the time with changing locks are anybody’s that has rose. And there were not many. A very clean facility. Happy customer.😊
They close at 9 it's the worst cause I'm a night owl so it's hard for me to get there during the day time
Angel was very professional and patient with me while assisting me in store very knowledgeable. Highly recommend.
Angel has exceptional customer service and made the process very smooth and easy!
Customer Agent Angel was very professional knowledgeable and helpful with all my questions and needs with customer service like hers the world be a better place SHES A KEEPER
Krissy was very helpful today she was awesome
Chrissy & Angel ❤️ are the best and it's funny that we have the same last name Ms Chrissy energy is awesome Angel present was lovely and the property is clean and I will always recommended this public storage located at 1618 bladensburg road Ne Washington DC 20002 to family and friends keep up the good work girl's 💪
Great customer service from Angel!
The staff are friendly - especially India, but the hours are odd (close at 6 pm) and if you plan to store your things for more than a year, watch your bill! The contract states that they can regularly increase it and they do. The increases are exponential - like a previous reviewer stated! Talk to the desk and if they can't help, call the Corporate number. PS gets you with a $1 for the first month offer and then make up for it with significant rent increases. Also, if you have renters insurance for your home, check to see if it covers your storage unit. That will save you $ as well.
Mrs angel was definitely helpful to me
She showed me the difference units and explained everything. I believe she loves her job. Thank you Angel for everything
Very good customer service 👍🏾👍🏾👍🏾
After 6 months they increased the price by $100 a month. Beware.
Crystal is very professional and her customer service is top notch
Arbitrarily raising rates by $100 a month after doing business for over a year is late capitalism in a nutshell. Luckily, though, the staff member I spoke to about it was disgustingly rude and told me I was wasting her time because she was about to close (I arrived 20 minutes before close and no one else was there). Avoid avoid avoid. Trash.
Ms.Angel Clark have great customer service and always has a smile on her face keep up the awesome work
Is the late fee here always like $100 ?
Bringing in the NewYear with a positive attitude, and her enthusiasm, to help the customers and resolving drastic measures. ( Ms. Angel ) was definitely helpful and I Thank her for the help.
I have received Excellent Customer Service. Thank you.
I came in to ask about moving supplies and Angel was very helpful!
Clean store and great service
Like everyone else says, the staff is very nice. Unfortunately, that isn’t enough to counter the fact that there is a serious rodent issue. I’ve seen rodent droppings in my storage unit and I was there when someone else was throwing their belongings away due to the same issue. No one seems to want to do anything about it. Even the insurance that I purchased through the storage company will only cover $200 of damage. So now I have to find a new unit, get rid of things that have been impacted by the rodents and pay to move to another location, all out of my own pocket. To say this is beyond frustrating (and expensive) is an understatement. I would not currently recommend this location.
These ladies are wonderful
I want to personally thank India for her assistance in getting my unit setup. When I arrived she was very professional and friendly, which made me feel real relaxed. She processed me jnto the system and assisted me with showing the unit and anything else needed with my move. I was able to get settled into the unit successfully with her assistance. Her customer service was above and beyond professional. Rod
Great customer service
The young lady was very helpful and friendly.
I to rent from public storage from May 5,2012 and until August 31, 2022 but leaving the door and all the items removed , but new supervisor of facility is trying to charger me for extra month ,but when i can in the rule was leaving the door open.
Good customer service
Great Experience and niece people
India is a great employee! she's very helpful and was able to help me recognize what was the best storage size for me.
India was a wonderful help when we came in. She was very kind and informative!
Ms. Shalonda was awesome from helping with the reservation to the move in. I had some issues with making the reservations online but Ms. Shalonda assisted while muti tasking with other customers and incoming calls
India was amazing, professional, and a beast at multitasking! Just wish they could give her more support, working alone on a weekend, is insane. Definitely a great place thus far.
The women that work here are phenomenal!
I had a great experience with this facility. Carla was professional and efficient. I received a call when I made a reservation online and again before my move-in. I like that security is paramount; codes are utilized for entrance into the main door and again for entering the units. Additionally, access is only permitted during operating hours and an associate is on -site. There is no access after business hours. The units are clean, hallways free of debris and well lit. I encourage future customers to do their part by picking-up after yourselves in the parking lot.
Nice environment very clean.
I loved working with Carla and Donna they made the experience so smooth, it was effortless and easy to setup, providing lots of information within that one setting to get the ball rolling for a new storage unit. They are so personable and willing to assist to answer all questions. The location is clean and using the mobile app was awesome!
Excellent service I had no problems at all.
Great customer service…
India was amazing, she answered all my questions and helped me find what I needed.
I went in to purchase some boxes and received the best customer service from Deanda. He was very professional, mannerable and carried the items purchased to my car... The young lady was also very friendly.. Between the two, they made it so much easier to select what sizes I needed and they made me laugh!! Thanks Deanda, appreciate you.. Great customer service
India was fantastic!!!
We stored our things here for over a year and had an excellent experience. The entire process is very easy and mostly online. The team working there is very responsive and easy to work with if you do need to speak to someone. Highly recommend!
I decided to relocated to the DC area and needed a storage for my things until my apartment was ready. Jasper took the time to patiently walk me and my parents to the units, explain all of our options, aided in making sure we were satisfied and that things ran smoothly. He has an exceptional level of customer service and it was such a relief to have such a smooth process. Thank you Jasper!
Jasper was very patient and nice
Jasper was great! Everything was very straightforward and he was very helpful, would definitely recommend!
Booking a storage space was super easy online. Once we arrived Jasper was super helpful in getting us all set up and explaining how the units worked. Would definitely recommend.
Jasper was great and the service was outstanding. Thanks so much!
Harper's service was superior two thumbs up
There is a young man there name Jasper, He is very helpful at the storage location he helped answer and clarify all the questions I had regarding moving out dates, box information & sizes of units , Overall I was very pleased with my visit.
Jasper is super helpful!
The young lady there was very rude and unprofessional....fire her
Very very good service
My service today was absolutely wonderful at this location. Mr Jasper is truly an asset to this company. He explained every thing to my understanding. The units are clean!!! I highly recommend this facility!!!
The staff at this location are knowledgeable, courteous and helpful. Every time I visit the property is accessible and well kept. Keep up the good work!!!
Property is always clean. Staff is very helpful. Highly recommended for your storage needs.
Kevin had excellent customer service!
Ashley has gone above and beyond for our family. Thank you from all of us. Best Property manager I’ve met in my 30 years of renting storages across the east coast.
India was very informative on the rental cost of the storage units. She was also very patient with me which was amazing. She deserves a raise!!
Nice management, easy process, competitive price for a DC unit
India was very patient with me and I enjoyed her customer service.
ashley and elijah were an absolute bundle of assistance. they accommodated me last minute and were helpful on getting the proper storage unit for me. the location itself, is clean and well kept.
Ashley was a great help! Move in process was simple and easy.
My first experience using self-storage. Thought it might be a little sketchy, but Public Storage is clean and convenient. Office managers are super professional and helpful. Thank you, Elijah.
Never used a storage facility but the manager Ashley was very knowledgeable and helped me with every question I had. Just her reassurance alone and the way she takes pride into her job I know my belongings will be safe. Also they have a app that’s convenient as ever if you don’t have it installed yet please do makes paying bills less of a hassle great job Ashley
I spoke with an employee (Ashley) who helped me with everything I needed to know. She was very polite, educated, intelligent, and took her time with me as she walked me through every question I had for her. I want to Thank you guys for such a phenomenal woman because she’s a blessing and you can tell she loves her job. Peace & Love
Ashley customer service was lovely she was every helpful she understood everything I was saying and she had good manners an patients.
Very clean and decent, staff was very helpful
Ashley is outstanding above and beyond standards great customer service and she is very outspoken and knowledgeable Great facility as well
Ashley is always very helpful and patient I will definitely keep using bladensburg public storage and recommend others to do the same, because good customer service like ashley is hard to find
Highly recommended. Ashley is respectful and Very helpful, she assisted me with a 10x10 unit and all of my in store payments. She’s referred me to online payment options but going in and chatting with her also checking on my things are always a blessing
Patty was very helpful and knowledgeable. She made my life so much better. I appreciate her kindness, it makes a difference!
Kayla was phenomenal and great!
Kayla has excellent service today when moving into my unit and in past weeks! I finally decided to send this
Kayla was great the property was very clean. The office staff have always been so kind
what is the cost of storage per month
Kayla has a great personality, customer service great smile attentive, I think she should be promoted to chief executive. I was about to walk out because the pricing was a little too high but she gave me another option that was more suitable for me! 1000/10
I have been a customer for over 6 years.Makayla and Ashley are friendly, frank, knowledgeable, and professional. The facility is clean and on several occasions I have witnessed them actively cleaning the place. They were instrumental in servicing me and addressing my request. Keep up the good work ladies.
So far, everything is on point!
Great customer service-Kayla and tiffany!Great hand sanitizer!
I wanted to leave a Google review for the local property manager Ms. Ashley at the Bladensburg Rd branch! I had gone through an unfortunate situation during a previous occupancy that led to me being displaced and using public storage while I lived with family temporarily. I forgot to follow-up with my move out date even after cleaning out my unit. I had just lost my job, and had been working relentlessly to maintain income; I had an array of things distracting me. This was my first time ever enduring the nuances of this kind of situation, but I was preparing for whatever disappointment I would have to face. Ms. Ashley did what was necessary and solved my problem with compassion, and amazing customer service. I was so completely thoroughly happy and felt like I caught such an unexpected break amid all the things weve been navigating during COVID-19. Her work was truly a blessing that I needed right now. Thanks to Ms. Ashley and Public Storage. She is going amazing places!
Excellent service and assistance by Kayla.
I recently visited this site and when I say the customer service I received from a young lady name Ashley was beyond outstanding she covered every question without me having to even ask and the cleanliness the office smelled amazing she is a great asset to the Company I’ll be storing real soon!!!
Ashley and Mackayla showed great customer service during pandemic we need a lot of businesses to show support to the ppl great job ladies
I called and collected quotes from: Extra Space Storage, Public Storage, and CubeSmart Self Storage, and U-Store in the Washington, DC area. Of all the companies, I immediately crossed Public Storage off my list due to poor customer service. All the other storage businesses were leaps and bounds better to talk to. I called and received a quote, and the sales person said she would put in a reservation hold until tomorrow close of business (as all the other companies seem to do) while I figure out which company to choose. Immediately afterwards, the property manager called and said I was scheduled to move in tomorrow and need to sign the lease. I was then told that they don't do "holds" so I promptly told them that I will not be using their services. The property manager sounded rude on the phone, as if she didn't care for my business at all. Clearly, there was miscommunication between the sales person and the property manager. Of all the companies I had received quotes from, this was the ONLY company with bad customer service. Seriously, do not choose Public Storage when there are much better storage companies out there. I ultimately went with Extra Space Storage at 72 Florida Ave NE, as they were cost-effective, had wonderful customer service, and it was a new and clean facility.
Kayla is nice and helped me alot.
Kayla was helpful with setting up the Public Storage reservation.
Excellent Customer Service!... Taquetta was very helpful.
Kayla gave me excellent service, she’s very kind and helpful! Thank you so much Kayla
Very helpful at this location and explaining the different storage units.
Jameace was wonderful! She made my experience very pleasurable and easy. Thanks !
Kayla has outstanding customer service
The manager was efficient, very friendly
Taquetta is Excellent!
From the moment that I entered your establishment today, I enjoyed outstanding service. Not only was Taquetta the epitome of knowledge, she was very friendly and rendered the best heartfelt service that I’ve experienced in a long time. I will definitely be recommendIng her to my friends.
Kayla was extremely helpful. I came in at last minute and she was willing to get me all set up. Great customer service. Thanks!
Kayla was excellent! Great job
She was cool
Taqueria jemison was very helpful n knowledgeable of what I need she is by far the best love how she makes u feel like family n the space I really need was perfect.
Good customer service. Professional in every way!
The best service ever Taquetta Jemison need more managers like her she helps u not the telphone
I recently visited the Bladensburg Road location and I talked to Vicki when I was there. She is Amazing and has great customer service. Thank You Sooo Much
Thank you Victoria for all your help. Awesome customer service!! Will definitely recommend to family and friends.
Taquetta was very friendly with great customer service.
Great Customer service!. Taquetta was very helpful.
I had the best experience at this location I've tried others and for many reasons I wasn't satisfied. Taquetta helped me feel at ease by addressing my concerns in a professional manner. Her attention to details was impressive. Keep up the good work.
Great customer service Taquetta and staff rocks
Victoria was very helpful and patient with me and answered all of my concerns and questions.
Great customer service Victoria is very helpful in every way possible making it a Great experience Definatly recommend this facilty for folks
Good Customer Service!... Taquetta is very friendly & efficient!. Highly recommend
TaQuetta was amazing! Clean & Secure location.
Great customer service and attitudes from staff. I rented my a unit for the first time, and instantly knew I was in the right hands. The manager Jaquella was especially friendly and informative.
Great Customer Service! Taquetta was Excellent!
Taquetta has good customer service & helps out around the property.
Great Customer service. Taquetta was very helpful and answered all my questions about my account.
Shady business practices there are so many hidden fees. A $1 promotion for the first month turned into $80. I got my keys thrown out by accident and it turns out i had the only 2 copies in existence THEY DONT HAVE AN EXTRA SET OF KEYS. So in order to get my stuff i either have to get a locksmith or pay them an extra $20 in order to get my stuff out. Horrible business dont store your stuff here look elswhere, they find so many ways to gouge you out of your money.
Great Customer Service ! Thanks Vickey & TaQuetta
Taquetta has been Amazing!... very helpful & professional... Good location!
Great location, excellent service, wonderful employees. Taquetta conducted excellent customer service
TQuetta is the greatest
I would like to give a BIG THANKS to Vickey. I came in looking for boxes and maybe a storage unit and she help me a whole lot plus more!! She really made my experience better and easier. Thank you Vickey
Good evening this kena Johnson i love your store experience i love your service appreciate you.
Taquetta was great. Kind and informative. I would highly recommend a unit from here.
Taquetta and Victoria were extremely patient and professional. They showed us several units on two different days.They made a stressful situation affordable and manageable. I would recommend using this location.
Great customer service when I came in. Helped my family move and I believe it was a Lightskin woman who made sure we had everything we needed.
Taquetta was very helpful she was outstanding Thank you very much in the future i will recommend other people to go to her.
Customer service here was wonderful i was informed of everything here all the way down to the smallest detail explained everything in a well mannered tone if your looking for good customer service i would highly recommend you come here its worth it.
I had a wonderful time at this location. Taquetta deserves 10 stars if that's possible 🤭. She was very kind and courteous. She fulfilled my first experience at a storage facility. It was a very heaven sent pleasurable time, and I'm most appreciative
Taquetta property manager gave excellent customer service. She Explained the process and store insurance with a positive attitude. She helped confirm information about gate access times and storage policies. Overall great representation of public storage.
Very professional and pleasant, highly recommended
Great customer service ❤️
Victoria was very pleasant, suggestive and professional. She smiled, helped me compare rates and offered assistance when I seemed hesitant. As a first time storage unit, she made it very easy for me.
Taquetta: Has demonstrated professionalism, courtesy, and great customer service.
Taquetta,at store29207, is there greatest asset IShe put my worries at ease, or on pause . With an air of total control and of course a degree of professionalism. I would for sure use Public storage as long as all of their employees exhibit the qualities and knowledge displayed by this young lady.
I came here with my sister to discuss upgrading her unit. We spoke to Victoria, the manager on duty, about upgrading the unit. She informed us that they did not have any more units available and began to give us a few options in the local area. She was very knowledgeable and attentive to my sister's needs. I couldn't have asked for better customer service.
I have had a unit for a period of five years. I'm glad to say that store 29207 staff has accommodated assisted and above and beyond sincerely cared about my storage needs. 1000 kudos PUBLIC STORAGE /BLADENSBURG RD. I GIVE 2000 TO THE PROPERTY MANAGER.
Taquetta was the greatest!! Her professionalism was impeccable.!! She handled every situation with the best of character...! As a new customer, she provided me with the most comfortable experience every..!!! Public Storage is very fortunate to have her (Manager Taquetta) as an asset of your company...!! Sincerely, A Customer
Taquetta was the BEST and helping me find storage space! She definitely has very good customer service skills.
Wonderful experience! Great location and it’s on the come up! I love the use of technology and the staff has been so helpful!
It was great experience very help and explained in great detail to what to expect
Friendly worker, I appreciate!
Mashing indeed !
Mackayla did a fabulous job!!!
Great Customer Service!
Great customer from Taquetta. Opened my box with courtesy and professionalism.
Taquetta was very helpful! Excellent Customer Service!!!
The units are allegedly climate controlled; however, there is zero AC working, and the only bathroom is locked, to which they do not have a key... Customer Service is non-existent. Choose wisely.
Thank youTaquetta for your professional and courteous service. You answered all our questions and concerns up front and made our visit great. Kudos to you Public Storage for having great courteous and professional staff that makes doing business a pleasure.
Nothing but great customer service at this well cleane establishment.
Taquetta is very pleasant & has great customer service!
Taquetta is a jewel to your business she was. Kind and very very helpful please. Let her know how thankful I am
Visit this Store to buy Moving Boxes & Taquetta was very helpful & knowledgeable about everything I needed for my Move... Great Customer Service!
The service today was handled in a very professional manner. Janeane was pleasant and knowledgeable about her job.
Ms Trixie is always very nice to me and helpful when i come pay on my unit. She is very nice and good customer service. I really like her
Always great customer service from Trixie when I make my payment.
I came to the wrong storage spot trying to rent a unit but Janea help me out and I actually got my storage unit with them. Thanks to Janea
Great location, staff of friendly and very helpful. Trixie offered great customer service while helping my sister take care of her unit today. I will recommend this place
Very clear and informative. The hours of operation are inconvenient, but the service is excellent. Trixie has been thorough is my experiences here.
. Really enjoyed the good customer services I received today.
Trixy was great. perfect costumer sevice very polite
Trixie was very helpful with my rental today and explained everything and offered great customer service
Trixie was very helpful today
I cant say enough about the professionalism I received from Trixie. She is very polite, informative, courtesy and knowledgeable. She made my experience great in a difficult time. I would definitely recommend...
This location was very helpful and knowledgeable the manager there trixie was so helpful and upbeat helped me to choose the rite boxes and everything . I would definitely recommend this location for all your storage needs.
Trixie and Fred were amazing. This is what great customer service means. They were very informative, friendly and candid. Would not go anywhere for my storage needs but this location! Public storage is the way to go!
Trixie great customer service. Very pleasant and helpful!!..
Ask for Trixie. Her professionalism and service is top notch. She made the process smooth and quick. It's a pleasure to be served by someone that takes pride in her job. Truly appreciated!
The customer service experienced at the location today was professional,and deserving of 5 stars . Staff was awesome.
Came into location to do rental and Trixie was very patient and helpful answering all my questions and getting me a unit to best accommodate me. Great customer service
Trixie Was very nice ,plaisant and helpful We hade a very good experience with Trixie
Trixie offered great service while renting today
Chelsea was excellent!
Paid my moms bill. Great customer service
Chelsea were And ones Give Her A Raise.
Very professional and helpful!
Very convenient location for my needs. Excellent service - The Manager provided excellent service and was very professional.
This storage unit location is really great, particularly in terms of customer service. Over the phone, they quickly set me up with a quote, which was cheap with the $1 deal for first month. Trixie helped me at the counter, and did a superb job setting me up. She helped me pick the right options, and walked me to the unit. It came to $45 for the first month, including the administration fee and lock. They could use one or two more dollies for everyone moving things in and out, but otherwise it's a really nice facility with easy access and fantastic customer service.
Trixie was very professional and helpful with my questions... Not to mention.. She smiles a lot, which is always a good sign!!!
Great customer service in here. The young lady Trixie was very helpful
Chelsea was very polite and informative! She was also very helpful!!
Trixie offerd great customer while renting to my Brother Mr Perry today
MS.Trixie has great customer service skills and also very helpful.She was very knowledgeable and respectful.Because of her I will recommend this location to everyone I know.Keel up the great work!!You deserve a raise...
Always great customer service with Trixie
Trixie was extremely friendly and helpful and gave me the options I needed.
Trixie was very helpful and great customer service while renting with her today
Stopped in to get boxes and inquire about rental rates and staff was really nice and helpful.
The representative of public storage (Trixie) dose her job very well. She made sure that everything from storage space to keys and instructions in monthly payment was done in a profectional manner.
Trixie, the manager, was friendly, courteous and very helpful with my move-in. I spoke with her a few times on the phone and finally in person. She was very thorough in explaining the services and requirements and with showing me the units. The office and storage areas were clean and neat. I would certainly recommend the location to others.
The staff is helpful and patient.
Great prices & customer service
Visited this location inquiring about prices and the young ladies in the office were helpful and professional. I will definitely be renting here when I move
trixie is a rep at public storage who is the greatest and needs more opportunity to help her customers
Thanks Trixie you were very helpful and patient.
Great customer service
Great customer service when i pay my bill at this location.
Trixie Was very professional and courteous. I initially called her on the phone where she assessed my storage needs and recommended a unit. She then made an appointment for me to come to the store. She was a pleasure to deal with the whole process took only about 15 minutes. I highly recommend Trixie and this location.
Great customer service
Trixie was great very helpful and knew what she was doing
The wiman in this store are nice
Always great service when I come into make payment
Great location, friendly staff and good customer service
Thanks for your help, you did a great job giving us all information needed, now I have my storage
The service was great! A woman named trixie helped me and the customer service was excellent!!
Ladies in the office were very helpful and offer great customer service.
Mice dropping in my unit
Mykeri was awesome! she really helped me understand the options. facility was nice and clean :)
Trixie has great customer service and is very pleasant to me making payment
TRIXIE IS SUPER GREAT
Great help today
I would like to make a payment for nekeshia howad online. How can I do that?
Lady was nice today taking my payment.
Trixie was the best! She was very helpful; offered me a smaller unit which met my needs, was more cost-effective, and was conveniently located!
Always great customer service here
Trixie is the loveliest! Helpful and transparent. Made my storage rental easy to understand and easily accomplished!
Trixie is helpful. She does excellent work everytime
Trixie was very professional diligent and her duties and helpful to me today
Trixie was very professional and attentive
Always good customer service.Trixie is very helpful
Very good customer service Trixie
Made a payment today and staff was welcoming . Trixie gave great customer service
Great customer service!! ^_^
Great place. Staff are very helpful insightful and delightful! Will suggest this business to all in need of storage facility.
Came in today and made a payment and Trixie and Mykeri were helpful and nice personality
Came in to make a payment and Trixie was very helpful.
Came in to make payment and the ladies Trixie and Ann were very helpful today. Great conversation
Taquetta was very helpful and her customer service was the best
Came in looking for unit and Trixie was very helpful. Great customer service
Ok, but the location itself is not in one of the safer areas. Make sure you keep an eye on your valuables esp. near the U-Haul next door. I speak from experience. My wallet got stolen from the U Haul right of the rental truck. The person working there was of no help at all and the security cameras conveniently were out of order too. Really, only go into that area if you got someone else with you who can keep an eye on your valuables.
Ann was awesome. She was very patient and informative. Come rent with her
Needed a unit came in and Trixie was excellent and have wonderful patience
Came into office and received excellent customer service. Ann and Trixie was wonderful. Will defiantly come back
Wow! Brittany was so helpful! She made our experience fast and super easy. Thank you!!
Great service 👌🏾
Came into location to access my unit and had a few questions and the young lady in the office was very helpful. I recommend this location for storing
I called this location for pricing and the customer service rep I spoke with was very welcoming and professional .
I had a excellent experience and would recommend anyone to go to the public storage..... Great customer service! Trixie did a excellent job with the customer service🏆🥇👍
Trixie was very pleasant and helpful
Great service and easy sign up for a new unit.
Chelsea provided me with the best customer service.
I was at this location and received superior customer service. Chelsea was very knowledgeable and has a can do attitude.
Chelsea was awesome and professional.
This is a good company they Really looked out for me
Chelsea was the BEST ever, great customer service skills, knowledgeable and friendly
We needed some spur of the moment storage. The manager, working alone and busy, was extremely helpful.
The customer service here is great, I am staging my home and came here to store my items and I was greeted with a warm welcome and smiles. The property manager Myana was great and informative and got me everything I needed to store my items. I give them 5 stars off of customer service alone but the building is nice and clean and has security features that I really like. I recommend this facility to any and everyone.
I had a very wonderful experience. The service was excellent. Employees are very kind.
Great and quick experience thanks to Chelsea. Lots of helpful information and ease of access to storage unit. Would recommend to friends!
Chelsea is amazing. Helped me professionally and quickly. Explained the process and got me all set up when I needed a space. Locker is clean and experience was wonderful!
My customer service rep Brattani was very helpful. She took the time to walk me through the different options and find the unit that worked best for me.
Myana and Chelsea are great their customer service is awesome. I would recommend this facility to any and everyone it's clean and the staff is wonderful Thanksgiving again guys
Very Good Customer Service. No MisGuided Information. Great Specials.
Chelsea was very knowledgeable and helpful and professional. It was a great process!
Myana was VERY helpful with a awesome attitude.
The employees are extremely helpful and friendly. They also keep the place very clean 👍🏼👍🏼👍🏼
Chelsea and Myana were the best! Super professional and they gave me a lot of useful tips on how to pack up my apartment.
Chelsey, gave me wonderful service and I was happy with the service
Awesome customer service Chelsea and Myana
Chelsea was a great help and I would recommend public storage to anyone.
Myana was absolutely amazing. She was very knowledgeable, friendly and informative. I will recommend this facility to all my friends and family it’s nice and clean and the customer service is exceptional. Thanks again for all of your help.
Great service Chelsea
Meena was great very helpful and organized
Meena was very professional, courteous and great personality. Myana thanks again for your support and sufficient.
I've dealt with other storage facilities, and for the most part this one is everything good that the others were not. It is clean, well-lit, has a comfortable temperature, and walkways are wide. Staff was great; very friendly, courteous, and knowledgeable about the storage units. I knew exactly where I wanted to get a unit, but somehow I incorrectly reserved the wrong facility online. Staff (the manager, Monica) made it extremely easy to just transfer everything to her facility. I do wish I had been able to get the $1.00 for the first month that I would have gotten elsewhere (had to take a star for that.) but I guess they have their reasons for not having that promotion more uniformly distributed among the properties. Other than a very small space for loading and unloading, and a very small lot for parking, this facility seems like it's going to work out pretty well! UPDATE!!! UPDATE!!! UPDATE!!! I am the adult child of a hoarder, and have inherited some of the tendencies he has. Consequently, when I moved out of state, there were items that "I might need it someday", "It means so much to me, I just can't throw it away", or "I might be able to sell it one day". All these items went to Public Storage at 1618 Bladensburg Road NE, Washington, DC. At the time, Monica was the manager, and I found it great. The place was always clean (that I saw), there was always a dolly either free or about to be free if I wanted to wait my turn, adequate lighting, and a fairly clean bathroom for customers (meaning no trash all over the floor, no feces or vomit or even the smell!), and no cranky employees wanting to take their bad moods out on customers. Skip to 3 (approximately) years later; Myana is the manager now, as Monica is at another property. (Big ups to her and good luck!) I have finally closed out my account with Public Storage, and time to update my review. I think I expected there to be substantial changes, but there were none and in this case, it's kind of a GOOD thing!!! Public Storage (this one) should rate 5 stars in my book, I still have a problem with that small parking lot!! It's still clean, there's still adequate lighting, and the bathroom still doesn't have stuff on the floor and/or walls, and doesn't have that perpetual stink some public bathrooms have. (Someone goes in there and sprays I'd bet!) I was there early, so Myana was the only employee I saw, but she was, like Monica, a phenomenal person/manager. Public Storage must either have a great training program, or someone has a good nose for who to hire! Any question I had Myana answered, and she did it professionally. She cared about me, not only as a customer but as a person, showing concern for how I lifted boxes and how high they were stacked on the dolly. She had tips on how I could get rid of unwanted but usable items. Myana made a hot, sticky, tedious job/day much easier and, as much as moving can be, much more enjoyable. I recommend 1618 Bladensburg Road NE Washington, DC to anyone who needs short-term storage. I kept it for almost 3 years, but I realize now that was 2 1/2 years too long to keep a storage unit. If you must keep it stored, this Public Storage is a great place to do so; it even stores FURS safely!! Thank you, 1618 Bladensburg Road, NE WDC, Monica, and Myana, for a smooth, even pleasant, experience!
I used this storage unit for two plus years to store some furniture and other goods, including an upright piano. Piano storage must be climate controlled to protect the instrument. Every time I visited the unit the temperature was consistent, the building was clean, and the managers were pleasant and helpful. I just vacated my unit and the piano was in good shape. The building managers checked me out very quickly and, as always, were pleasant. I recommend this site to anyone who needs to store items for a short while or for a longer period.
Service and manager are great...giving a service to rental needs desired.
Meena has been very helpful. Customer service is outstanding!! Highly recommend this property!! Helped keep my mind at ease.
The service was very exemplary. Me and my brother were under very stressful circumstances that Meena and Myana were very successful in helping us circumvent. They were as welcoming and understanding as either of us could've wished for them to be. I've never felt more valuable as a customer in my life.
Meena and Myana were extremely helpful. They were able to get me situated in a matter of moments. I will continue my patronage her solely based on their service. 5 starts
The service is great and the prices are decent they tell you about all the extra bull upfront so you know... only gripe is the smell of the place
Clean and hospitable facility. Manager Myana/Meena is accommodating, knowledgeable, fast and friendly. She helps customers find the best rental bargain to accommodate their needs. The only reason the site doesn't receive 5-stars is in light of limited access hours (Not 24-hours), and location -- if you aren't moving to or from NE DC -- traffic can be a beast.
Everyone is extremely helpful and friendly. They went above and beyond helping me find the best unit at the right price. I highly recommend them when you need to store your things. Also, the facility was always clean and safe.
Great people services!! I would come back again!! Clean facilities!!!
Myana and Meena were very professional, courteous and kind. I will definitely return for future business. Great location, clean, organized. Promotion and advancement for both.
Meena and Myana have been everything EXCELLENT during my time at Public Storage. They are noteworthy Employees and serve you well!!!!
I'm only giving 5 stars on the count of great customer service by Meena...Fantastic!
Fantastic customer service today on July 3 at 4pm. My first experience with this branch. Very pleased.
The staff at bladensburg rd and Malcolm rd... The ladies do their job, always pleasant, courteous, well detailed and always dressed professionally. Their always great. Job well done. Today Meena was awesome. . keep up the good work ladies
Meena was great, personal and friendly
Mena was professional, courteous and patient. She explained the process and policies and answered all of my questions. Then, she checked on me after my move-in.
Meena has the greatest customer service. Was very helpful. Explained details of Rental very well... Make her Supervisor
Ann is great
My experience with public storage was the best, the staff was so helpful, kind, and respectful. Thx Mrs Monica for everything.
Would like to thank this location for great customer service. I have been a long term tenant and am pleased with the service... They have been great assistance to me for the past year
Mena and Monica at the front desk/managers are amazing. Seriously, they made this whole process as stress-free and straightforward as possible. They return calls and emails promptly, knew the facility and the technicalities of storage space, and were incredibly patient with a first-time renter. And they're nice! In addition to the customer service appeal, the facility is just what I wanted: secure, clean, and easy to access. Can't say nice enough things.
Meena did a great job.
I really like how the fact that Monica was very kind An cool I understood everything Very well ... her customer care skills are great ☺️
Excellent customer service! Very helpful staff who are always available during business hours. They are very respectful, humorous and the place is spotless, odorless and one of the best Public Storage facilities I've used. It's highly recommended.
Monica and Meena was very knowledgeable on assisting me with what size unit I needed there warm introduction made me feel very welcome would most definitely recommend bladensburg public storage to my family and friends!!! Keep up the good work ladies very professional
Great customer service
Meena is the Best!!! Amazing customer service!!
Meena is one of the best workers and multi takers I have ever seen before and very well people orientated and very patient and helpful. If you have to use this public storage you will most Definitely enjoy working with her.
Monica Great Customer Service! Come Here..@ Bladensburg N.E. Wash., DC
Monica was very helpful. Process was smooth moving in and moving out. Definitely recommend storing things here. No problems at all.
This has been by far the best experience. I have used other storages before, while in college. Nothing compared to how personable and attentive the staff at this location were. They not only called before to remind me of my appointment but the walk through was very thorough. The young woman, Meena (Mina) my apologies for the misspelling, was extremely help and very courteous. They have called numerous times to ensure everything went smoothly with move in. Thanks ladies!
Very pleased with experience, great customer service from Monica.
She was very helpful and she got us the best deal I will share my experience with everyone I know
Great experience. Very. Professional. ..will recommend to famuly and friends.
Excellent service would recommend this pubilc storage...great customer service!!!
Great job loving them at Public Storage Bladensburg Road
I had a very good experience at Public Storage at 1618 Bladensburg. The staff was extremely professional and met my storage needs. The facilities were clean and secure. Monica and Meena were fantastic and I would highly recommended using their facilities.
Great girls great service
The customer service was wonderful and efficient. I loved my experience. Thank you.
Monica....was awesome... the best
My experience was Great! Monica was excellent. Very knowledgable. And i feel like this is the best storage place for me. I look forward to doing another review once i move out!
Myana and Monica were extremely helpful and pleasant Myana informed me about the deals on the moving supplies that I wasn't aware of I was about to get everything I need for my move...... Thanks a bunch
Monica has been a blessing during my stay at Public Storage. The staff is always friendly, the place clean, and customer service is always professional. The late fees are extremely high! I would advise anyone renting to be sure to make timely payments. Otherwise, you will have made a wonderful choice in this location!
JOSH & MONICA ARE THE BEST!!!
Highly recommended! Great security system set up. Very helpful staff. Monica is great!
Wonderful customer service Mrs. Myana & Monica!! Excellent!!
My experience with this location excellent customer services very clean and an professional environment. I highly recommend that Ms Monica and Ms Myana receive awards of excellent representing your operations with. Caring attitudes.
Everything was great. Monica and the rest of the team were very responsive and helpful. Our stuff was safe and well protected. Highly recommend!
Mayana did an awesome job! She could tell that I was on a budget and was able to provide me with a unit at a good deal. She was informative and patient which help me alot as a first time storage renter.
Pretty & Decent Customer Services From This Location. Monice, Was The Bomb Dot Com.
This was awsome great experice 5 stars
Great experience with Mayan at bladensburg
The staff at Public Storage located at 1618 Bladensburg Road are excellent to work with and is very efficient with assisting the tenants. The enviroment is friendly and clean. The building is always clean and safe. I am happy to be a tenant of Public Storage on Bladensburg Road NE.
Monica help me to the Tee Hee!!!! Very informative and funny and she made sure I understood everything about the storage lease!!! Best customer service I ever received with the Public Storage!!!
The staff was pleasant and helpful. It's the business model where I have the issue. They try to up-sell you on everything. If you don't buy their boxes, mattress bag, plastic wrap etc. They do talk down to you, (Are you SURE you don't want our box? It is guaranteed for up to 70 pounds??) They pro-rate initially getting into the unit (but charge you full price on the release). The advertised cost is not what you are paying if you stay greater than 30 days. Unless you are truly desperate ... I would go elsewhere.
My visit was wonderful. Thanks for everything
My experience at this public storage was GREAT! Even though I was only there for short time the employees were very professional. The guy Josh was very helpful n knowledgeable bout the rules and regulations. Also suggesting a couple of products to help keep my stuff protected while in the storage bin. So good job public storage n staff.
Came into the property to inquire about a bill as well as to inquire about a unit for myself, I was greeted and helped by a young lady by the name of Chaconas. She was very friendly and helpful and she answered all of my questions, promptly and in a professional manner. The staff was excellent and the property was well kept I plan to rent in the near future, I will recommend this location to others.
The staff at public storage. Are beautiful. People they make sure you are alright and thing are taking care of thank you PS
Very good service nice people to help me thank you
Josh was very helpful with setting up our storage unit.
I wanted to take the time to thank Joshua @ the PS location on Bladensburg Rd he was very helpful in making my move in smooth , quick and hassle free . I would definitely recommend this location to friends and family
My experience at this location was great. Monica answered all of my questions and addressed every concern that I had. Service was exceptional.
Monica did a wonderful job explaining the rules and showing us everything unit.
Monica has truly been a blessing to me and my family with her family friendly personality. Through Monica I have seen what customer service has been lacking for years in companies. PUBLIC STORAGE should be more than honored to have such a remarkable employee
Josh is awesome and was super helpful!! Great experience with him at public storage
Great dervice. Terricfic .😛
great service. joshua is THE BEST!
This location is easily accessible and kept up nicely. Both employees are hardworking, helpful, and especially considerate to the customers needs. They provide excellent customer/communication service, Ms. Monica as the Property Manager and Mr. Josh. They are also very patient in explaining the rules, regulations and other questions a prospective customer may have, but it is up to the individual to listen and pay attention.
The service at the bladensburg rd location were the best ever (monica) great service and experience keep up the good work.
Rented from this facility for 1.5 years. It is clean, secure, and without rodent issues. Two levels of security - front door and elevator. Plus cameras on each floor Monica is usually on the premises and knows who her customers are. No one is getting in that doesn't belong. No climate issues - well controlled.
They are very professional and courteous. I was impressed by the cleanliness of the site as well as the speed at which my paperwork was completed. This location has a great team running it.
Me.Monica is awesome and y'all need to stop messing with and anybody else and go get right with her beat ur last dollar u can't go wrong 5 Thumbs up
Mo was extremely personable and helpful. She guided me through the whole process with efficiency and ease. Top notch customer service !
I called for information only, shopping around. They harassed me. Called me @ 9:28 on a Sunday morning. They don't have to worry about getting business, because they're nor.
Chaconas was delight. She answered all my questions no matter how crazy they were. I definitely recommend using this facility. 👍🏾
The manager Josh was amazingly helpful and personable! He gave me a great tour of all units and products and is hilarious to boot.
Had a great time at ps checking tinto my unit. Josh was very help an informational...
Josh was Amazing! You rarely see that kind of customer service nowadays. A breath of fresh air. He explain everything in detail and made sure I understood it before signing. Gave great recommendations regarding caring for your items while in storage. Facility was exceptionally clean and secure. I recommend you use this facility and ask for Josh!
Josh is a cool guy...he listen patiently to all my questions....Josh gave my some tips about wrapping up my bags and totes...the move in was easy.
Joshua was very friendly, informative, and helpful
This is a very professional facility. Property Manager Monica is amazing and very informative. She is professional and explains things to you without you feeling pressured. The location is very clean, organized and secure! If you need a storage unit go see Monica.
Joshua is awesome. Best manager ever.
Ms.Monica was an very good staff, explain everything very well. She is very good at what she do!! Wouldn't mind coming again for her assistance! Or working. Here
Monica is great!!!
Monica and Josh are awesome! Very helpful and knowledgeable of how Public Storage works!
Monica is amazing! A real pleasure to work with. Highly professional. I loved my experience working with her and public Storage in DC. It's very clean and safe.
Monica, who gave me the tour and signed me up, is wonderful. Very methodical. The place is spotless. I spoke to Monica's male associate on the phone and he was also great. When I first got to the facility, Monica explained that this is short-term storage. I'd never heard of it. I think what it means is that your rent will jump quite a bit if you rent for over six months. Fortunately, six months is all I need. Monica let me choose from a good selection of different shaped units so I could pick what best suited my needs. I highly recommend the Bladensburg Road Public Storage facility.
I love the fun environment and friendly staff!!!
Really enjoyed my experience, thanks Monica
Friendly and fast! Thank you Josh!
Monica is professional and pleasant! Very helpfull
Monica is a great help to storage, great service
The Bladensburg Road location is one of best kept secrets within the immediate area. The top ( 2 ) contributions to it being a good location are (1 ) Monica the manager. and ( 2 ) The cleanliness of it's space. Besides Monica's great smile from the time I entered the door, she is very approachable and she invites you in. She makes you know that you are important and next - even while she is finishing up another customer. She explains every detail about property protection products, storage lock functions, security benefits of the type of locks used and explains about options of downsizing or expanding . She takes pride in the clean space. I thought the space was maybe 1 - 2 years old. It was older ; It was just well kept. Monica has no problem repeating answers to questions - even after a 2rd time, I appreciate her enthusiasm. If I could work at a storage facility - I would hope to work at this one. - BP/Nana/Tone
customer services is wonderful i love coming to the store and then a client of public storagethe service is wonderful and they sure get you with the upsell I bought boxes for my items for my storage bin thank you I greatly appreciate it sincerely
The convenience. The staff was effective and efficient.
Honestly when dealing with this place for the first time, I had a really easy experience! Monica who is the property manager was extremely helpful,sooooooo nice, and gave me complimentary bags to cover my things :). I would recommend dealing with her seeing as how she is extremely understanding; I almost lost my reservation when customer service gave me one in another state. Instead of telling me there was nothing she could do, she gave me a storage unit with the promotion I thought I was too late for which saved me a lot of money. Paperwork was fast, and she pays attention to detail. Great location, and very clean!!!
Tawanna Jackson...loves the service they been very good to us😉
Front desk clerk very friendly. Monica definitely did an excellent job at assisting me. This place made it easy for me to move all my things in i recommend public storage for anyone looking for security and great service.
Great customer service support. Great deals. I ended up paying $120 to get into the unit for the first month for a lock, mandatory insurance, processing fee, boxes, and $1 first month rent. Overall, good experience.
It was a great experience. Ms. Monica was very helpful and patient with us. I didn't know renting a storage could be fun. Thank you sooo much Ms. Monica. I'll be renting again
Great customer service. Facility was clean and organized. It was my first time ever renting a storage unit and Ms. Chaconas helped me. She made sure that I received a storage unit that was the correct size for my items. I feel that my items are safe and secure. I would recommend this storage unit to anyone.
Staff has been friendly and helpful over the last 2 years.
Great customer service, Mo is exceptional and helped me out so much would highly recommend this property!
amazing service, Monica and Kendra make storage easy!!!
Customer service set me up with the perfect unit, exactly what I requested. Then the site managers were wonderfully helpful, answering my ceaseless questions and helping me figure out a complicated interstate move. The facility is clean and organized and made an otherwise nightmare move a breeze. The facilities were clean and unloading was easy. Professional, organized and friendly.
Kendra was excellent, she was also helpful, she have a great smile and was ready to assist me with every need I had nice and clean property and she knew her stuff I would like to thank her so much for her help!!!!
I just rented a storage unit last evening. It was an outstanding experience from start to finish, on every count. 1. The facility is immaculate in every way. 2. The process of identifying, viewing and completing an agrerement to rent the storage unit was terrific. One step of the process, involving looking at the unit, which I hadn't thought was necessary, proved extremely important in that I saw that I needed the next larger unit. The visit also demonstrated Public Storage's distinctive way of security for each unit, with a standardized locking system rather than a provide your own lock. 3. I came in close to closing. I thought I had reserved a unit at this location, but must have filled out the online res. incorrectly. I was most gratified to have Monica stay well past the closing time of 6 pm to complete the process and rental of the unit. 4. Monica and all my staff interactions have been thoroughly professional. I have never had surer handling in any storage facility than I had with Monica. I look forward to my next visit. Thank you.
Kendra was informative and helpful. She was engaging and was able to get me everything i needed without problems. She knew her products and about the storage unit itself. The storage was very clean and easily accessible. I felt like my things would be safe and in a storage that would preserve well. I didn't see any bugs or rodents and it was climate controlled. Monica called and followed up with me and answered any question i had. They both were polite with great customer service. I would definitely recommend others to come to this location.
This is my best storage and i love the people
Public storage is great! Super helpful and nice.
Well organized and good public service
Monica is the best n Kendra very polite
Kendra is awesome! Great experience overall- well run, friendly and accommodating, convenient and clean. Very satisfied customer.
Monica is excellent. The customer service is excellent. They are very customer friendly and efficient.
I would like to first thank Ms.Monica for all the hard work she has done and what she has done for my grandmother. Public storage has been a wonderful experience to my grandmother Juanita. I know for a fact if she needs help Ms.Monica is there to help her with no hesitation. She provides great customer service, along with the knowledge of the company. I would recommend this place to anyone is looking for some extra room for there belongings. When you do go ask for Ms.Monica, she is always on time.
Originally I was very disappointed with an incident that occurred with my storage unit at Public Storage and flaw with their payment system that I contacted the District Manager directly in effort to get the issue resolved as soon as possible. I was highly disappointed at the lack of empathy that I received from the District Manager of Public Storage when I spoke to her. I later decided to contact the Public Storage directly and was greeted by Monica. I shared with Monica what had occurred. Monica turned our storage experience from a true nightmare to a success story. I am so grateful for the excellent customer service and professionalism I received from Monica at Public Storage. I am glad that she was there to help.
Kendra and Monica are customer service professionals of the top rank. They really make you feel like a valuable customer, with personal calls and follow-up, and they have all the answers. The facility is very clean, secure (you have a personalized code to access the area where your unit is), and competitively priced.
.Great experience! Monica was very professional, efficient, and kind. I would recommend public storage.
Rented a unit with my daughter and the service was amazing!!! The property is Clean and Monica and Kendra knows the business well. I will definitely recommend friends and family to Bladensburg rd Public storage, love it!
I was a bit skeptical at first because I had visited another storage site from another company and well I did not think it was worth it. A friend had recommended Public Storage. I was please with the customer service, knowledge, and professionalism of the store rep named Kendra. She made the process easy, clear, and we were in and out with no problems. The storage space is clean, climate control was a plus and the grounds seem pretty safe. It was an over all smooth transaction.
First of all. I would like to say that the public storage #29207 in washing to D.C. Has the best Staff working there. Monica and Kendra know the property very well. Monica Explained all of the rules ( what's allowed, What's not allowed ) I enjoyed renting my unit from this property.. the property is very clean.
YOU WILL B PLEASE AT PUBLIC STORAGE AT 1618 BLANDENBURG ROAD NORTH EAST GO SEE KENDRA AND MONCIA THEY WILL GIVE YOU WANT YOU WANT YOU CAN NOT GO WRONG WITH THEM I LOVE IT GIRLS.. HAVE A BLESS DAY
First time using a storage and had a great experience thanks to Monica :)
The customer service here is OUTSTANDING!!!! They will go out of their way to help accommodate your needs. I would recommend them to everyone that I know.
staff is super friendly and organized! very clean spaces and easy access I highly recommend! !
Great Customer Service
Monica and Kendra who helped us out at this location were both FANTASTIC. Super professional. Monica showed us a few unit options and helped us to decide on a unit that best met our needs without feeling pressured or "upsold". Entire process from website reservation, to in-site sign up, to loading up our storage unit was effortless.
Kendra was very helpful. Facility was clean, process was orderly and cost was reasonable.
This Public Storage facility is fantastic! Clean, accessible and close to the city. I highly recommend this location. Monica assisted us. She did an excellent job helping us find the storage solution we needed. She was thorough, pleasant and funny. We did not know the first thing about storage units, so her clear and concise explanations were nice.
I give big kudos for the absolute exceptional customer service I received during my moving process. Ms. Monica made what could have been a difficult move into a smooth effortless experience. Thanks for a job well done.
I had a wonderful experience. Ms. Monica provided wonderful customer service and was very attentive to my needs! This location rocks !!!!
I loved Monica's customer service. She was so humble about the process of my new storage account. She has good sellsmanship and I love The environment. Sharneka was very good in explaining the storage process and answered all my questions about public storage. I hope to be a team member with the company all because of Bladensburg location.
Monica was amazing with helping me and my brother move in with last minute service, would most definitely recommend to friends and family
Monica and Tristan was the best help I've had in years when it came to customer service keep up the great work guys I will recommend all my family and friends to the location.
Sharneka and Monica were great. Super friendly and knowledgeable
Very clean facility with great customer service. They made a difficult day as easy as possible!
I am very grateful for the awesome staff at the Bladensburg location! No matter what time of day you can always be greeted with a friendly smile and stellar service. For most of my visits I have had the pleasure of working with Monica. She is very helpful, personally reminds you if your bill is due, and is full of useful packing and moving tips. Because of her fantastic service I opted to rent another smaller unit in addition to my x-large unit at her location vs a unit closer to my location with a competitor. With all the stress of moving I know dealing with Monica will alleviate all my worries!
Great ease in signing up!
I worked with Tristan to set up a storage unit, he made the process easy and was so professional! A completely different experience here than anywhere else I've stored items in the past.
Great first experience. Tristian was very helpful and knowledgeable about the products sold in the store. Will definitely return in the future.
Great place, the staff is always very helpful and the units are clean and climate controlled. I used them for a year and had no issues, great service!
Tristan was very helpful. I actually was running late on a Friday and he waited 20 minutes after closing time for me. He was very professional and explained everything in good detail. I had a lot of questions about storage and safety and he had a good answer for all of them. The facilities are very clean and safe.
I had the best experience at the Public Storage on Bladensburg Road, NE. The manager, Monica was on point! She knows her organization (and the products they sell) very well!!!! Before my turn in line, I observed her dealings with other customers ahead of me, and I was impressed that she wasn't afraid to offer the best customer service I have experienced in a very long time.
Monica was great. Effortless move-in and paperwork process. Her friendly nature and warm attitude was refreshing! She really made my public storage experience.
Great experience with Monica!
Great service here at bladenburg Monica and Tristan are great
Great customer service from, Monica and Tristan
Tristan n Monica great service
Today was a nice day when u came my helper was so good I like when Tristan is here all ways a good staff .need more staff like him.
Great service from Monica and Tristan
Great customer service! Every time!
I had a wonderful experience with Troy & Monica at the Bladensburg location. They were very nice, professional, helpful and very friendly. I am truly pleased with the service I received.
I was really in dier need and Public Storage worked with me. The customer service is stellar!!! Tristan, thanks a lot!!!
Excellent customer service. Very attentive staff. Extremely knowledgeable about the space.
Great service thanks Tristan very patient and helpful
The managers I met, Monica and Tristan were very welcoming, informed and thorough when I came into their store some weeks ago to make my rental. Very flexible with my situation as well. I would absolutely recommend PubSto!
Had an issue with my unit and Monica solved the issue. Great seevice, She was the best! Need more people like her in customer service. Great management!
The process went very well I was very satisfied with the service I received
My experience here has been wonderful. Monica rocks!!! I don't know the other staff members names but they are all wonderful. I highly recommend this location if you need storage.
Great device Tristan and monica
The staff is professional. The facility is clean. Satisfied!
Excellent, and very efficient
Great and painless customer service, Monica was great
Arian and Sarah are very customer friendly as well as the location was very great and the place was clean . Arian assist me wiyh my rental and explained every thing in great detail.. I will recommend my friends to this location
Tristan and April provided "Top Notch" Customer Service to me at this location. I feel safe with my property here. K Woodbury
Arian and Celeste have always been friendly and helpful.
Arian and Celeste are very nice and friendly. Great service
Very very friendly
Great staff...better experience with push carts now...there are new ones!!
This location was just right for me at the time, how ever they raise the price for the unit every ninety days the cost of my 5x10 unit jumps from $138.00 to $152.00 getting them via phone can be a pain, the current staff there are friendly and pleasent.