Public Storage Self-Storage Units at 5788 W 6th Ave, Lakewood, CO

The facility is good. Easy access and clean units, but beware when moving out that if you pay for the month on the 1st and move out on the 2nd then they will not prorate the month and give you a refund. You pay month to month, regardless of when you move out. Kind of a rip off.

Public Storage 5788 West 6th avenue Lakewood CO 80214... Eli was AMAZING!!! I sincerely appreciate all of his help!! GREAT SERVICE!!! I would recommend anyone to call Eli for their storage needs!!!

Zedrick was really helpful and nice and he’s awesome!

What a joke , it seems it's a company wide practice to stay at home and handle the company business. I should say mishandle. It took 2 days to get hold of the property manager and when we did she had another person act like she was paying a bill , she didn't realize I was standing in front of a locked office door. Then manager person threw out a bunch of excuses like my cars registration is out of date .

Amazing

My experience was exceptional. I was offered the best deal there was by Zedrick. He was calm collective and cool. Plenty of patience and lots of knowledge . I felt comfortable and know i can relay on this place!

Zedrick was very helpful and professional. Facility safe and clean. Thank you.

Great exrience zedricj was verry verry helpfull

Zedrick provided tip top service! Very friendly, very informative. So glad I came to this facility!

Zedrick was the man!

Zedric was a super grest help today

Zedrick was very helpful and nice I’m glad I came today when he was here 🙏

Lexus was great, made it super straight forward and easy. First time renting a storage unit and was never confused or intimidated at all.

Lexus was extremely helpful.. Easy process to rent .. Thank you.

Lexus was very helpful and kind and we appreciated her today helping me pay for a storage unit thank you God bless

Robin was knowledgeable and very helpful with our rental

I had a most pleasant experience at my storage facility, Zedrick was so helpful and accommodating and made my visit quite enjoyable. Hes

This was my first time ever renting a storage unit and may I say the customer service exceeded all expectations. Lexus was very helpful and made the process feel like a breeze. As the children would say, “NO CAP,” but this woman is doing the lord’s work. She was able to bring me in on short notice to tour and confirm my reservation which by the way, was a huge life saver. Plus, she made it a priority to discuss all details pertaining the rental agreement with outstanding professionalism and clarity; which surprisingly, increased my trust in Public Storage. 10/10 I will be a returning customer thanks to her!

I'm not happy at this storage place I barely moved in February 9th 2023 and my unit got vandalized and things gott stolen. The managers and workers their didn't even care my stuff gott stolen they emailed me my lock was missing they didn't even call me to notified me. I hate this storage place I am definitely going to report the workers. If anyone reads this review beware your unit might get stolen in this area there are desperate people who will steal your stuff. I even heard people are living in the storage units as well. They destroyed my unit everyone so beware of this they steal here so reconsider renting a storage unit here I will have pictures so the world can see what happened to my unit. I will never recommend this storage place to anyone . I noticed people living in this area so beware of your stuff getting stolen. They destroyed my property and took very expensive items and I won't forget this experience ever

Received some AMAZING customer service from the manager Zedrick last weekend and look forward to crossing paths with him again!

Very informative and happy to help.

lexis better service and the town

Lexus us extremely professional, organized and warm.

Amazing service by Zedrick! Made everything easy. Great customer svc and attitude.

Lexus was great, very helpful and thorough! The site is really nice and in a convenient location!

zedrick Was very pleasant and very helpful nice dealing with pleasant customer service thank you

A truly awful and rundown place!!! It's filthy, unsafe, and one the doors to the building I was supposed to be in was unlocked and swung open freely. DO NOT LEASE HERE! I showed up for a scheduled appointment and found the office door locked. I waited 40 minutes total and nobody showed up. There was some kind of inspector finishing up some work there and he told me the manager had just left. So I eventually left and found a much safer and cleaner place close by at StorQuest, which I highly recommend. I called back numerous times and nobody answered so later that day I went back by. The door was still locked but a lady opened the door and said the office was closed, which obviously was a lie. It told her my story and she said there was nothing she could do and I said to give me my money back, but since I had given up earlier and gone through the online checkin process and accessed the property she said she couldn't give me my money back, just have me move out. Interestingly, I had gone to the building where my unit was and the door that I was supposed to go through did not work with the code I was given, so I walked down to the next door which clearly did not have any way to lock so I went in that door to my unit which had a red tag through the lock hole that I should have known to just pull off. She even said doing so was in my move in instructions...which again was a lie. So she eventually gave me a refund for the lock I never bought and the rent for the month but said the admin fee was nonrefundable so now I have to jump through more hoops to get that money back even though they were the ones who didn't show up to my checkin appointment in the first place. She even tried to tell me the manager was on the property when I was there earlier but was helping other people. I had been there for 40 minutes and the inspector person told me the manager had left right before I got there so I know the woman filling in was lying yet another time! Awful experience. They will lie to your face and the property is absolutely disgusting and definitely unsafe.

Zedrick was very helpful and easy to work with

We rented a storage unit today, and the process could not have been easier. Zedrick was friendly and very efficient. He answered all of our questions and gave us all the information we needed in order to start moving our things to the unit.

They did a rate increase two months in a row one of their employees got into my storage I don't have a code for the hallway so I couldn't shut my storage this last time I have a whole bunch of things missing I am really not too happy here

Good physical location. Easy to get in and out of , finding someone in the office when you need them is questionable. So if you need to speak with someone about your bill or a repair you better do it on a Monday or Tuesday when the assistant manager Zedrick is there, because the rest of the week its a hit or miss if you can find someone to help you.

Great service!

This is a safe and very well kept facility. Lexus helped me with my rental and her professional manner and considerate attitude made my experience 10 stars!! Thank you Lady! I would recommend this site to family and the pricing is definitely a value!

Lexus was super helpful, gave me clear instructions and very kind. Thank you !

5 stars!! I spoke to Zendrick yesterday and this location has such great staff!! He was so compassionate and understanding. He really made things easier for me in a tricky situation. My mom passed away and I needed her death certificate to gain access into her unit and Zendrick gave me reference to a good cheap locksmith in my price range because I am tight on money. He took the time to write extra notes so when I come back if he is not there the next person will know my situation. He was very patient and kind. I am so grateful to have had an easy and great experience because normally people give me such a hassle when I go out to get things done. Thank you to public storage/ for everything and extra thanks to Zendrick!! I will be sure to come here if I ever need storage and recommend friends!

Lexus was extraordinary helpful I getting my unit. I'm in a huge rush and very stressed. She made it super easy and quick.

I’ve rented storage units at numerous public storage locations and this is by far the best I’ve been too. Lexus was very kind and helpful. Unlike the other locations this is one for the books. I’ve seen Lexus manage the property, clean units and tend to the needs of each space. I’ll be telling and referring this location to future residents in need of storage space. Thank you for your service!!!!

I’d never rented a storage unit before, and Lexus helped to answer all of my questions. She was incredibly helpful, courteous, and professional. I would definitely rent here again.

I just wanted to say that the professionalism here was amazing! Lexus was extremely helpful. She answered every question I had and took the time to get me into the unit. I appreciate all the help and the great customer service she provided especially when it is so rare to come by.

So far so good! Lexus was very helpful setting me up with a nice 10x10. I'm new to the area and the same day move-in is nice as well.

The unit was clean and the move in and move out process super simple. My only disappointment is the space between some of the aisle turns are very tight and there are no mirrors to see who is or isn't coming at you from around the corners as you approach.

Robin was a great help and the best employee I’ve ever had the privilege to know thank you Robin for everything

Evicted us 5 months ago but forgot to post the notice. But they took my money every month. No good reason for the eviction was ever explained to me.

Stay away from public storage. They steal your money by way of incompetence. Then leave you on hold, disconnect or transfer you. They owe me for my time and inconvenience.

This was my first time getting a storage unit by far the best customer service I've received from any type of business not only was I able to set myself up online quick and without a hassle but when I needed help and called the store they were nice, helped me set myself with a bigger storage unit to fit my needs I'm very happy that this was my experience for my first time Thank you so much Lexi!

Hopefully I'm in the right spot to leave a review for Public Storage located at 5788 W 6th Ave. Yesterday I left a review on the Public Storage survey that was sent to me, but I want to make sure it's seen because the person that assisted me was exceptional, her name is Lexus and I was very impressed not only with her professionalism and knowledge but her friendly customer service goes a very long way also and she made me feel welcome. Lexus is a wonderful representative for Public Storage and I wouldn't have wanted to work with anyone else. She made the experience of renting a storage unit effortless and easy for me and I truly appreciate it so much.

Lexis was great , even though I was unable 2 retain a unit there , Lexis was able 2 transfer my reservation 2 The facility that better suit my needs. Thank You Darren Mossman

I had a issue with something on my account again. I was very frustrated and upset however the new young woman working, LEXUS was so understanding and helpful she really turned it around for me! THANK YOU

Very bad service Like how do yall way your open bit uta close and just know i came here in the morning and closed and i came by later and it was open so i went to pick Up my son and i came back and closed again 07/06/22

I had to share both Alena and Lexis were both extremely professional and went out of their way to help me in any way I needed such customer service is rare but these two should get medals 🏅 or a raise. Thank you both for a great experience.

This manager Anthony Raises the rent to much its not Good and Quick quit rich scam, is all it is 2 times the rent went up on me it sad people are trying to make it out here ,watch your dirty ways mister.. Anthony, oh and bye the way calls me tells me my gate code was used 2 times and a lady and a man not looking like me at all seen going out gate after 9pm never once you seen me go out that late get that rite pal don't like his ways better change your people skills Boi ..gets Half of one star..👍👊💪

New DM Anthony handled my issue like a true professional and i appreciate it. Look forward to keep doing business

Like with many companies - pay attention to the details. A great rate... can be increased each month (so don't get too lulled with autopay - pay attention to the monthly rates!) And I have found they have not been the most responsive (in answering the phone/returning calls) - but they are making efforts to improve. The facility itself is tidy and well taken care of.

Awesome place. Would highly recommend to anyone!!

Awesome place with awesome people to keep all of your belongings. Highly recommend!

Great Service, definitely recommend.

Just rented a storage unit and it was so easy. The employee was very helpful, would definitely recommend!!!

Ok no problems

Price is right with free month I pay $62/mo

The woman I spoke with was firm fair and knowledgeable about her facility and the storage industry. Had a pleasant solution by simply communicating my need to facilitate the removal of my brand new Goodyear tires all 5 of them. This is what I learned that tires are considered a toxic material and the EPA prohibits storing them at Public Storage.

Richard was very helpful and got me exactly what I wanted and needed second time doing business with public storage here and they’ve never wronged me

We went to help some friends and the gate was broken. Hopefully they have fixed it for people needing late night access.

Clean easy access if you got a unit. And if there is anyone on site to help you. By that I mean apparently you need an appointment if they can get the day correct. Oh kinda suxxs that they lock the gates by 9pm and if you get sick inside you can get charges pressed against you. I don't know it has its pros and cons.

We have had a unit here for years and they are terrible at keeping it clean. We will come months later and bags of fast food will still be sitting in the same corner from the previous visit. Shattered glass in the hallways. Garage everywhere. They make zero attempts at upkeep. Go for one of the adjacent facilities if you are looking for a unit. This is the worst in the Denver metro area.

Super bad service. The guy didn't even show me the storage unit, he just pointed to where was at. Also got upset because I had my own lock. I give it a negative 1

Stuff seems to be safe, people that work there are nice, the place is clean, love it.

Amelia was so helpful and her service was amazing I totally enjoyed her. So if you need anything go to Amelia Bedelia !!!

The lady at the front was soooo awesome and helpful, love this place!!

Had a few issues but other than have been with this facility for nearly 2 years and not to many issues and if there is an issue the staff clears it up pretty quick

Got a unit at auction great staff easy to work with

They're very helpful and nice people!

I'm buying lien units from auctions. Today I got cherry picked unit for the first time in 4 years at this location. Buyers, beware!!!! CHECK LIEN UNITS BEFORE SIGNING ANY PAPERWORK, THEY STEALING!!!!

Keep up the good work!! Public Storage 6th Avenue Frontage Road in Lakewood. You guys ROCK!!

Greg was knowledgeable, courteous and even price matched for us to get the best value for our money. Our experience was pleasant in the middle of a stressful move. This review really does not give you the full extent of just how perfect our transaction and Greg's performance was. Thank you. Quality humans like Greg keep customers coming back and happy to do so.

Typical storage place. By building unit has a real funky smell...

Absolute best storage unit in town. In an Industry this competitive where all storage companies offering essentially the same amenities, it's the little things that make a difference, and in a world awash by faceless consumerism and mega conglomerates relying on innovative technology and super sales slashing it's the good old fashioned face to face interaction that makes this particular storage place stand out. Specifically the face of Amelia that truly stands out and could not ask for better to represent the face of public storage. Yes it's true in 2020 this face was covered by a mask and 6ft away but even still despite the looming danger of covid and the ravaging effects of a downed economy Amelia was able to embody everything that we hold dearly as Americans and humans even ...compassion and kindness...I would say compassion, professionalism, steadfastness and business/sales savvy...but this is much more than that, any great car salesmen have this or realtor what Amelia has is a sort of empathy so rarely seen in our ever divided ever conflicted world. She goes above and beyond, puts herself in your shoes all while maintaining exemplary performance professionally and a smile that shines clear through her mask. After a long arduous and heart crushing move beset with obstacle after body blow ...we had been in desperate need of someone simply being kind now that we are miles away from home and facing a mountain of new and ever growing challenges, from a living situation now suddenly on the rocks, to a new baby in a new town and no one to tien to ...somehow Amelia's service in a brief but spectacular interaction made this would be draining and tediously boring experience into a life changing event where previously grim outlook on humanity was reinvigorated, for I thought if there are atleast one Amelia's in every town in America and better still the world ...then maybe we have a shot at a brighter future than the news depicts. Her empathy, attention to detail, understanding of our unique needs and situation, complete lack of prejudice and preconceptions allowed myself and fiance to comfortably enjoy the renting of our storage units and I am confident that even upon moving into our future home we will continue to rent from public storage if for no other reason than to see Amelia and equally so enjoy the trustworthiness and comfort of renting from such a pleasant storage company with a truly human touch. Thank you Public Storage and thank you Amelia. Thank you for the little things that make such a big difference.

Had to get storage here

Easy in and out. Not too crowded and my boss says its an affordable safe place to store tools and materials for jobs. Can't beat the location as it makes easy access to different jobs around town.

Jeanette was super super helpful. She happily assisted me eventhough she was on her lunch break. I forgot an item in my unit when I vacated it and she didn't charge me a fee. I would recommend this location! Also property is clean and the units are up to date, clean, secure and easy to navigate. Thanks Public Storage!

Amelia and brittany were awesome. Both ladies were extremely polite and helpful even though I presented a few challenges. Several changes had to be made to accommodate my needs and niether one of them became short or frustrated with me. They did , however, make sure I got exactly what I needed for my storage quickly and pleasantly. Thank you both. My fiance and I will be doing business here from now on.

Amelia was great and helped me get a storage unit ASAP!

There was some confusion about an existing balance on my account upon vacating my unit. When I walked into the office ready to raise hell about it, I was greeted kindly by Brittany and she quickly assured me that I was in the right about the situation and she would do what she could to resolve it. I left, then received a call about 2 hours later from her saying we were all Gucci and no additional payment was needed. Big thumbs up to Brittany for handling everything professionally and promptly. Rated 4/5 because I believe the issue in question shouldn’t have arisen in the first place.

Honestly as far as the actual storage units themselves and the staff I have never had much of a problem but the problem I do have a rises in that the single bathroom that they have on site has been closed for months now due to COVID and as a pregnant woman that has to pee every 5 minutes I have to just sort of figure it out. So cool place, storage is great but if you ever need to use the bathroom at anytime when you are out in public I would not recommend using this place

Just rented here for the first time over the weekend. While the facility is dated, the staff is excellent. Brittany was responsive, friendly, and courteous. She went through extra mile when I realized I didn't have chocks for my trailer wheels. Highly recommend this facility based on the staff.

Came into the store to check out a unit with Shelly, although I didn’t land up booking at this location Shelly was so helpful and soooo nice! With everything going on today I’ve noticed a lot of people are doing the best business practices but Shelly was awesome attentive and honest.

We had a really bad experience here. Want your things stolen? This is a good place for it. We arrived to get things out of our storage unit and discovered our lock was not there. A public storage employee put a lock on our unit without contacting us. The result is our entire locker had been gone through. This theft case was handled poorly. Not only did they not contact us to let us know. But, the district manager is completely incompetent at her job, Janay Ingram is her name. She at first acted helpful and wanted to figure it out but fell off the face of the planet. It was excuse after excuse. She never answered her phone once or called us back. The staff here is also sketchy. This whole district is terrible and I would avoid using Public Storage if I were you. We moved our things to a new CubeSmart location. It was only $40 a month, closer to us and felt like a five star luxury experience when compared to the run down Public Storage site. It's very secure, unlike Public Storage. When we were in the office discussing the situation. The staff did not care and were unprofessional. I wonder if it was an inside job. There was another gentlemen inside that said theft happens there often. He lost $30,000 in work materials. BE WARNED!

I was assisted by Shelley Vickery and would like to add this review because she was not only very professional and helpful but also went above and beyond in assisting me with my move in. I would most definitely recommend not only this Public Storage Location but recommend that Shelley V. Be the one who assist you. !!! Thanks so much Shelley V. !!!

You can store stuff here. No rapey vibe

I have to go to a different public storage to change my in case of emergency information. These 2 women at facility were very rude and condescending. Her attitude was substandard. Both hers. If you can't be pleasant and efficient while performing your job duties you should not take out your inadequate qualities on customers.

The staff is amazing! Highly recommend this location!

This facility is the best managed storage units I have ever used. I applaud the work done to make this a superlative facility in the Denver market!

The staff goes above and beyond to help with your storage needs!

Rented here twice and had good experiences both times. Manager is friendly and attentive. The place is clean, but the down side is the keypad is not a pull up style keypad. I think it would be a little more convenient if it was. Would rent here again though.

At first it's a very nice and convenient place, but then when it comes time to leave your hurried and pushed out!

Staff is friendly and very helpful

Really good customer service. I would recommend this place to everyone.

Great service quick easy I loved her Katie's her name.

Can I come and go after office hours?

Katie was very friendly, helpful, efficient and knew exactly what I needed to protect my items. Process was quick and smooth.

My experience was more than pleasant Katie knew the ropes so well we got our storage in less than 30 min.

Katie is by far amazing. Facility well well kept and neat.

Katie provides top notch customer service! Clean and affordable. Word highly recommend this storage facility.

Pay bill

Rents not bad. We were told there were no available 10×10 units but on move in we saw at least 2 empty ones. There also seems to be a man with a gray subaru living in you storage facility in the last row. He's there every time we come to the storage unit.

Great customer service. Katie was very helpful and nice!

She was very very helpful an kickass she give her a raise! Thank you

Friendly and professional staff. Very secure. Austin was a great help.

I just helped my friend move stuff here forgot a bag in hallway. We go back someone has taken the ba. They say thereis no cameras on the inside storage unots. Either an employee took it or there is really no cameras.

Great experience!

Had a wonderful experience with a unit here! Katie was helpful and friendly whenever I needed anything, will definitely be recommending!!

Katie was extremely helpful and friendly. Highly recommend!

I requested to move units today because of a safety issue from a friend of mine. Katie and the DM, Janae were very friendly, helpful and quick to respond to my needs. I would recommend this facility and Public Storage to any friends and family.

Austin was great and very knowledgeable.

Average public storage experience. Average prices. Located within walking distance from the 50 and the 51 RTD bus routes. Pleasant staff. Office sells packaging materials. On-site restrooms. Office is not handicap accessible.

Awesome service and great personality

Very nice customer service friendly and helpful nice to have good employee helping me!!!

I previously left a review through the public storage email I received after my rental but that was not enough. Katie was well-spoken, very knowledgeable, and personable. She was able to guide me with purchases that would not only secure my property, but would keep any dampness by using damp check. Well kept property. Overall a very positive experience.

Austin was very helpful and not bad prices at all! Love public storage

Austin was very helpful & did a great job getting us in our unit!

Austin did a hell of a good job helping me out thanxs

Great service clean unit

I’m so Amazed how professional this place is great service very friendly

I came in to look at a unit and katie was such a sweet girl. Greeted me when I came in and showed me a storage space although it would work the price was not exactly what I wanted and she was kind enough to look up other places that would suit my needs and sent me to another of her stores. Best customer service I have had in a minute from a young person

Very friendly and helpful service

Thanks Austin

Great place

Thanks to Katie and her staff, I feel comfortable and confident storing my belongings here. All of my questions were answered promptly and I'm happy I found a storage staff (& facility) I can trust!!

at 1st i went to the wrong location, but i actually like this one better so it works, and it was a little cheaper then the one right off sheridan. austin was super helpful and nice when i had to rescedual and when i got the unit.

The Staff went above and beyond to make sure i had a good experience. I always recommend this location to my friends and my family. Both Katie and Amelia provide phenomenal service each and every time I come to Public Storage.

Katie was absolutely wonderful and went above and beyond to help me find the right space for my belongings. I would reccomend to any of my friends and family that need somewhere nice.

Pleasant

We had to rent a second storage unit in a hurry. Once again Katie was wonderful in helping get us just what we need at a great price. The office here is terrific!

When i called the main 800 number to inquire about prices, i was astounded to learn that Public Storage was almost 50% cheaper than a local facility. I made the reservation and move my things in the very next day. The onsite staff person Amelia went above and beyond to make sure that I understood the agreement, she answered all my questions very thoroughly, including giving us a tour of the facility and allowing me to personally inspect the storage unit before anything was signed. The unit that I looked at had a spill on the floor and she (Amelia) immediately switched the unit without any hesitation. She was confident on her work, she had good follow through and provided a Superior level of customer service. Kuddos Amelia! I feel content that my belongings are in safe keeping and i will happily recommend Public Storage to all my family and friends that may need the security of the service.

*EDIT* After having our unit here for going on 5 months I have one complaint. They recently repaved the roads and when I opened up my unit afterwards everything toward the front was covered in black dust and gravel. Was a pain to clean up. Lesley was very polite and helpful getting our unit and paperwork ready. The price for our unit was also the best deal in town.

I helped a couple different people secure their property at this Storage location. Each time I went I met Katie the Manager. She was nice and explained everything about the units. She also was helpful when one time one of my friends needed a storage unit ASAP! and it was 5 minutes to closing. Katie was willing to do whatever it took to get the rental started before the system shut down for the day. It was literally 1 minute before 6 pm when my friend arrived and we were able to get the unit.This place is a convenient location as it is right on the frontage road of 6th Ave. just west of Sheridan Boulevard in Lakewood. Also the units are ground level drive up to the door type which is much easier than going through hallways, stairs, and elevators to get to a unit as other storage facilities are built. If you need a place to store your stuff this is a great option!

Katie is fantastic to work with!

Katie was very helpful to us in meeting our storage needs for a utility trailer. We had tons of questions and concerns and she was able to answer them all and steer us in the right direction, showing us parking spots and storage sheds, even communicating with the Public Storage down the block to coordinate our needs. Everything was handled smoothly and before we knew it, we had our new storage shed. The deals here were good as well. Plenty of promotions to get you in cheaply. Over all, a great experience. Thank you.

I need to be able to access my storage much later than 9pm!

This place is horrible! Worst customer service I’ve ever experienced. Guaranteed they will raise your rate after 6 months. Threatened to call the police when I questioned the rate change. Also randomly closed on a Friday without notice to pave the parking lot paved. The manager woman is a miserable terrible person.

Katie was such a pleasure to work with!! The storage unit itself was perfect: clean, and easily accessible.

Janay and John were professional, helpful and awesome to work with. Prices were very competitive. I would HIGHLY recommend this place.

Had a lot of questions for a first time rental. Spoke to a property manager, Katie I believe, she was extremely helpful. Property was clean and I felt very good about going there for my storage needs.

Ok. Opens at 6am. Been sitting here since then with other people, no entry. Really

WORSE PLACE EVER!! changed my passwords 2 times to deny entry so i would have to pay the whole next month. took video recording them and threats to call police to be able to get in. I CAN NOT BELIEVEEEEE THE HORRIBLE CUSTOMER SERVICE AMD TREATMENT I RECIEVED. I DONT THINK I HAVE EVER IN MY LIFE BEEN DISRESPECTED THE WAY THESE LADYS DID. RUN FROM HERE.

Great service from John

John was very helpful and professional. He made our last minute storage needs hassle free. Highly recommended

After over 1 year of storing my things they are quick to put my stuff up for auction with out helping to make arraignments for payments.

John and jayna was awesome.. very helpful give me all I answers I needed.. also this my second time at storage facility..

We were in a pinch with where to take our things, we called the closest public storage to us and they just so happen to BeE closing in ten minutes, Lesley Areanna was lovely enough to stay open even after our driving to the wrong storage facility not once but twice, and still had a smile on her face even with it taking us 45 minutes to arrive. I've nothing but great things to say about this entire facility and the staff. Definitely my choice in terms of public storages.

I was shown courtesy at every turn when asking what options I had for a unit, and the customer service at every turn was beyond exceptional.

Not too great service. The light switch is broken in the unit never can seem to fix. Prices keep going up.

It's a pleasure working with Leslie. Her professionalism and understanding really makes things a lot easier for us. Thanks Leslie.

how much does a parking parking space cost

John was very helpful, thorough and explained everything efficiently. Thought he was the property manager by how well he explained everything. You do need insurance for your unit, but it’s fine. I’d also recommend bringing your own lock, as they will cost you about $21 or so. Thanks John!

Leslie is an awesome property manager, she is very helpful and informative and I recommend this site for your storage needs. Thanks Leslie

Nice staff

I am very pleased with the decision to use this Public Storage. Lesley was very friendly and extremely helpful in getting us set up with the storage we needed. She explained everything very clear and really made us feel at home. We will definitely use this Public Storage again in the future.

Leslie was the most helpful considerate and friendly storage manager that we've come across yet. Her professionalism and previous experience helped us to gauge which unit would be the perfect purchase for our needs. It's very encouraging to know that we have a storage unit that is being managed by such a person as Leslie. Thanks again for all your help.

Friends management and I never feel concerned about anything I store there.

Just five months into my contract they jacked the rates up by $14/mo without notice and it was deducted from my bank account via auto-pay. The contract states that they will not increase the price without 30 days’ notice. I then looked at my payment history and they never refunded the ‘free hold, free check-in’ $25 and also my first month was not $1. Ridiculous false advertising. I asked the manager to renegotiate my lease back down to the cheaper rate being advertised online for the same size unit, and her snarky reply was that ‘oh you are already below market rate! We cannot give you a lower price’. I have screenshots of the online rate, so basically I will reserve the same size unit at the same place, and then move my stuff into a new unit for $32/mo cheaper, all via online. The human aspect of the manager’s customer-service is seriously lacking, and it is ridiculous to jump through so many hoops just to get a lower rate when it is right there on the location’s websites, and they dupe you with the low price before jacking up your monthly rate without telling you as per the contract.

Lesley was very very helpful and professional. She explained everything in depth and despite there being other people waiting she really took her time to make sure I understood the terms of agreement and was comfortable with everything. Super satisfied with the wonderful coustomer service! Ask for Lesley!

I had asked the property manager and Larry the district manager if they could help out on a certain issue and they both were extremely nice and friendly when hearing about my concern and problem. they addressed the issue promptly in finding a resolution. Lesley had promised to get back to me on the matter to let myself know of the outcome, which she did immediately/promptly and with professionalism. a wonderful property manager who cares about her renters and finding a solution to the needs of such- bridging the gap between renters and company SOP. Thank you both for your timely help and business knowledge.

Lesley and Chris Tree was very helpful and professional and I would recommend them to anyone interested in getting a storage unit thanks

Austin was great.

Gena was very knowledgeable, helpful and friendly. I would definitely recommend to a friend.

Lesley awsome

only went 2x's w/ my ex, he thinks I sneak in Haha 😇

Lesley was very helpful and professional. Austin is new and did a good job with his training. Really good experience!

UPDATE: The manager gave me a call the very next morning and apologized for his employees mishandling of the situation and took care of the balance on my account. I appreciate them taking the time to respond to my concerns and take care of the issue so promptly. LIED TO. IGNORED. SCAMMED. I was renting a storage unit here when I decided to end my lease and no longer use the unit. When I called the office to ask about possibly getting my storage unit into the auction I was told it wouldn't be possible because only unpaid units are put into the auction. I made a comment about getting all of my stuff out in time at which point the person on the phone informed me that I had 7 days past the 1st in order to remove all of my stuff and return the key without being charged for another month's rent. They went so far as to point out that I could have an Arc donation pickup there before the middle of the next week and be perfectly fine. I scheduled the pickup for the following Tuesday the 6th. Upon returning my key to the office I was told I had a balance at which point I relayed the conversation I had with the other employee. After looking at the notes, the employee I had spoken with made notes claiming to only have told me I had two days from the day we spoke to remove all of my stuff and get out. Needless to say if I were told I had two days to remove my things before being charged an entire extra month I would have done it without question. However, since I was told I had 7 days I set up a donation within the established time-frame, cleared out my unit and turned in my key. After seeing the notes and my obvious displeasure at the misrepresentation of the conversation, the employees working took my information and ensured me that I would be receiving a phone call from the original employee by the end of the afternoon. Well, I never received a phone call but I did receive a perfectly time email informing me that I still have an unpaid balance and urging me to pay before incurring any more fees. To summarize: I was told I had 7 days to remove my things when I had 2. I was charged an additional month's rent based on this false information. I was ignored and sent a bill without further explanation. Public Storage is represented by their employees. One of their employees gave false/misleading information which resulted in my being charged for one month rent. Whether intentional or not, the response of the staff to simply throw up their hands and say, "Sorry but you still owe us money even though we told you something that wasn't true" is positively mind-boggling. I will be contacting this business again with the hopes of resolving and will update this review with any progress.

Rented from Joel today and he was so nice and helpful with everything thank you keep up the good work 😊

Lesley was very friendly, professional, and thorough with pricing and contract explanation. She assisted us in a snow storm, dealing with the elements to show us our drive up unit to be sure it would suffice. Very pleased with this facility.

Was very thorough, polite

Locks cut off twice. Tried over billing after move out. Try a different Storage.

Just another McDonald's

Friendly & Courteous staff.

Lesley was absolutely wonderful to work with and delivered expedient and comprehensive service. Highly recommend this property in a sea of other options!!

Lesley, was more than helpful on the phone and when we went to look at units to decided size, she was patient and very informative about how to store furniture, what you could do to maximize the space and also understanding of our financial situation. Spaces are clean and easy to access. We are very pleased with the prices here as opposed to other facilities. On-line is even a better deal. Certainly made a stressful situation much easier.

Lesley and Adair are amazing employees and they help you out a lot

Lilly and Lesley were very helpful and knowledgeable about the units and what to expect there! I will definitely be referring everyone this storage facility to friends and family!

Very good people work here. Very knowledgeable and friendly!

Good service, Justin was great to work with.

If I could give them 0 stars I would. None of the employees are on the same page, all of them have different information, manager Lesley has a terrible attitude and absolutely NO customer service skills. Rather than professionally explaining policies and offering solutions, she very arrogantly told me there was nothing she could do. Additionally, you would think a business would offer some sort of discount if you rent more than one unit, but not only do they charge you the full price, they also charge you an additional "administrative" fee. Will NEVER come here again.

Adair was very nice and professional. Location is great helpful staff.

(Adair) is the super star for the public storage!! that is the type of Representative all property management need ... she with a great friendly professional manor help me find the correct property on line called so I did not walk in cold ... she new the importance of time "" to help ..unfortunately the property she called when I showed up to review did not work for many defect's, so I call the original location back she new my time crunch.. she went out of her way to find the space and have every thing in order to accommodate my need . with a smile ''' fantastic work ethic.... very clean and safe environment .

She was awesome wish you had more like her. Thank you

Had an issue with the gate and was amazed at the response from the management at this facility. I feel they are on the right track of putting the customer first and this business is in the up and up. Thank you!

This is one of the worst storage places ive ever seen. The manager is rude unprofessional and disrespectful. my unit was broke into twice te first time they notified me the second time no one called they put their own lock on it then acted dumb when i asked them about it. the grounds are not safe nor are they secure. watch out!!!!!! bad buisness i would give them -10 stars

Walked in with a truck load of stuff right when they opened, and Brittany helped me immediately and with a natural happiness in her work. I had my unit within 30 minutes thanks to the professionalism and expediency of Brittany. What a pro!

Lesley and Adair help us alot. Super friendly and professional !!! -the treasure 👍🏼

FRIENDLY MANAGER....BUT LATER, AFTER 1 QUICK NOTICE ON RENT DUE, MANAGER SEEMED TO BE A JECKY AND HYDE, HE DEMANDED FULL PAYMENT AND ADVANCED PAYMENT FOR NEXT 2 MONTHS , IN ADVANCE, AS NOT TO HAVE THIS HAPPEN AGAIN. AS I TOLD HIM, I DID NOT HAVE THAT MONEY TO PAY TODAY OR NEAR FUTURE, AS I JUST MOVED HERE AND WAS BUSY FINDING A JOB, BUT HE DID NOT CARE AND DEMANDED PAYMENT OR "MOVE THE F**K OUT TODAY AFTER I PAID CURRENT RENT AND LATE PAYMENT. I WOULD NOT RENT FROM THIS LOCATION OR KEN AGAIN.....

I had the pleasure of working with Katie. She was very professional and efficient.

The ginga ninja of a manager is awesome. But you need an easy up to keep your golf cart dry! And cameras for the indoor units.

The kindest ,most helpful.Katie was very personable.and friendly.

They don't keep the lights on for you after dark

My indoor storage was broken into TWICE in as many months. The first they find even know. Who knows how long my storage was open. Then 4 people were broken into and it's like who keeps receipts for stuff you owned for years or how ever you acquired it. All my stuff was gone through and damaged twice. On thanks give then again on January 10. 2worst storage ever. They have max security. What a scam $10 a month for insurance they know they'll never pay

This location was awesome and Katie was super helpful. She helped me find exactly what I was looking for and everything looked really clean and organized.

I went to Public Storage not really knowing what I was looking for but Lu gave me all the information I needed. She even helped me figure out the perfect size storage unit I needed. Great service & Clean

Lu was the best help. Thank you!

Very easy to reserve, and lease my storage unit. Nice looking place too.

Lesley was very helpful. Nice clean unit!

My property was stolen from my unit, Dec 2015. PS staff did little to help despite having insurance etc. I had to show proof of an investigation just to get a copy of my rental contract! BUYER BEWARE, GO ELSEWHERE!

We had a good experience with the gentlemen we initially spoke to about renting a bigger unit closer to our home, turns out he retired the day after we spoke to him. It is bad cause we were introduced to (Victor) who is very rude and needs to learn what customer service means! He argued with my wife and I in front of our 2 small children, not manager behavior at all! Asked for our I.Ds after he just dealt with us treating us like we were there to rob the place instead of trying to assist with us getting into our unit. Broken glass and debris up and down the rows, we took pictures and contacted the field manager Larry Johnson to address this man's rude attitude and ask why there was nobody sweeping up all the glass and screws, broken wood pieces, Victor say's they sweep on a regular basis. It is clear the issue is putting someone in a manager position that has no customer service skills at all. After the way my family and I were talked to we will vacate this place as soon as possible!! If you have small children with you make sure they are not present while Victor the manager is present, he does not mind conducting himself in a very disrespectful / RUDE manner. I see how this location is so poorly kept, I just can't see how they made this man a manager????? If Public Storage has customer service skills class.....please send Victor to it and we will help pay for it if it costs anything!!

I recently moved my belongings from one unit to a larger one at this facility. Lesley was super helpful with the transition, making sure I had time to get everything switched over with no problems! She is very understanding of the need to actually be on site in order to get and keep my possessions organized. The bathroom is always clean, getting in and out of the property is easy enough and it is in a rather convenient location. Every time I pop into the office to ask a question or to grab the bathroom key, the employees are smiley and nice. If they aren't in the office, they are cleaning something (especially Lesley, at least when I am on site) Overall, I am very happy with my decision to continue renting space from these folks.

Like this storage very much. Good size, clean, easy to get in and out. Very customer service by Lesley.

Katie is always incredibly friendly and knowledgable! Any time I've ever had any issues she's always been super flexible and can always help me straighten things out, the staff here as a whole know what their job is and how to do it!

Katie there was awesome and helped out a lot!

I have stored with the company on and off for the past few years, yet this location is by far my favorite. It has improved in cleanliness and customer service while I stored here last. Lesley has done an amazing job. I recently vacated, and Katie made that more than easy and pleasant. Although I'm glad I vacated for the final time, I will be telling anyone who asks this place is where to store.

Just wanted to say Lesley was very helpful in my decision making.She knew what her job is,show or should say she hows what I need. Thank You I will let other people I now where to go.

Samantha let me use her snow shovel.

Samantha help me out wonderfully ....great location n very satisfied with the service

Lesley was very helpful in finding the adequate unit for my situation. She was helpful and very friendly I will definitely recommend this location to my friends and family.

This location was recommended to me by a friend who recently moved to Colorado. Samantha, the property manager, was very helpful, knowledgeable and made my rental stress free. I highly recommend them.

Samantha was very easy to work with and incredibly helpful I will go back again as she makes it so easy John

Samantha continues to give great customer service

samantha is awesome and helped ke save a bunch of money

Samantha was awesome you rock!!!!!!

Samantha is awesome! and the service here is still great! :)

Samantha has been a true help with my interesting situation. Glad to get a great deal and a secure storage spot!

Samantha was great - very professional and efficient. We were able to set up our storage rental in very short time, and appreciated the option to set up auto withdrawals for our monthly payment. The property was very clean and offered great access.

Samantha rocks! Always pleasant of course and she saved me some money. Got to love that! Need storage come here.

Exemplary service! Gave me a great rate, no funny business, and a smile

SAMANTHA IS AWESOME !! THANKS FOR UR HELP , I GOT FREE SKITTLES TOO ;)

The attendant Samantha did a fantastic job, first showing me the unit to make sure it fit my needs and then explaining the contract and also helping me with a mattress bag and a lock.

Samantha was awesome!!!!!!

Samantha was awesome to work with!

Samantha is the best she helped me with great customer service

I love this location! Close and convenient to me! Jacob was sooo helpful and friendly! 5 star service! I will definitely recommend this location to friends! :)

I recently had to move out of my apartment last minute and was in search of a storage unit to place my things in until I found a new apartment. I went to one Public Storage location (on Union in Lakewood), and Adam gave me a tour and inquired as to my needs. He was very friendly and helpful. As his location didn't have any move-in specials that fit my needs, he referred me to Jacob at the 6th Ave location. Jacob was equally helpful, gave me the tour, and explained everything. It only took about 15 minutes to be fully set up with access to my new storage unit! Both locations are clean and well-lit and the staff at both are friendly and helpful, and when they have move-in specials, Public Storage can't be beat! Thanks, Adam and Jacob for your help; you made an otherwise stressful situation that much easier to bear!

Great location. Staff was very helpful and friendly. No problems at all.

Susan and Brianna were great help.

Jacob is professional, ez going and all around nice guy

Samantha displayed excellent customer service today. I was set up with a unit and all information was given to me immediately concerning the unit. She even took me to the unit in order to make sure that it was the appropriate size. Samantha was most helpful in every way, and I hope she remains at this facility for some time. Unless she gets a promotion that is very desirable. I had a great experience today. It was much more than was expected before arriving at the facility. Thank you Samantha and thank you Public Storage.

Samantha was a great help

Samantha/Jacob great, safe locale, clean unit and facility, on-site restroom, gate codes, well lit, excellent price. Of the four storage joints I've used in the past six months, this one is the best.

Super helpful and knowledgable. Samantha and Jacob are very friendly, and a huge asset to the company.

Great service from Samantha. She was friendly and fantastic with transfering our lease. Glad we chose this facility.

They were amazing! Very friendly and helpful. The service was efficient and the facility was clean and well kept. Would most definitely recommend it!

Jacob was awesome! Incredibly helpful, he made the whole experience seamless.

Jacob has been great to work with. He's very helpful and helped us find the perfect unit for our needs!

Jacob is very helpful and the property is clean. Need a walk through gate for people on foot as you have to walk a long way to your unit

Great staff and nice convenient facility! Jake and Connie especially have been really helpful and friendly!

Great Customer Service! Reasonable Price! This facility is a standard storage facility. They provide all the expected amenities you could want in a storage facility. The reservation process was easy online and I received a call less than an hour after reserving a unit to confirm the check-in time and go over any questions I had. I was presented with what to expect upon arrival and any documentation I needed to bring. Upon arrival, I was greeted by the property manager, Jacob, with a friendly attitude and he promptly gave me a tour of the storage space and walked me through the paperwork. He explained everything clearly and made sure no answer went unquestioned. I am very satisfied with my choice in this property and would definitely recommend it to others.

The staff is real helpful

Rented a unit with my girlfriend, great experience clean and brite facility,Amber was pleasent and a tru joy to work with, she took her time and fully explained everything to us .

This public storage location is one of the best. The people here are always friendly and helpful. Jacob will go out of his way to answer your questions. The facility is clean, well kept, and easy to access.

I rented from here for 9 months and then moved out as I thought I was moving across the country. Five months after I am back and needed a place to store my belongings and work materials yet again. I immediately contacted this exact public storage. Jacob and Ken were so awesome, and Jacob even remembered who I was. They got me moved in super quick and were helpful, as always. Definitely recommend this place to anyone looking to store their belongings safely in the Lakewood/Denver area.

I went to Public Storage to purchase moving boxes and Jacob was very helpful in assisting me with differents sizes as there was a large selection to choose from. He also informed me that they will buy back any boxes I did not need for my move. Thank you Jacob for your friendly, professional help and Iook forward to returning to this location again in the future and will recommendthis Publice Storage to others as I received great Customer Service!!

I appreciate the help. Thanks Connie

HOLA MI NOMBRÉ ES MARIA MILAGROS MAY. QUIERO FELICITAR A LA COMPAÑIA DE PUBLIC STORAGE POR TENER TRABAJANDO A JACOB EL ES UNA PERSONA MUY AMABLE, TIENES MUCHAS PACIENTEA CON MIGO Y EL ES MUY DIVERTIDO . SOLO QUERIDA DECIRME GRACIAS JACOB POR TU REPETIR PARA MI.

I came in to lease a unit close to closing time. Connie was absolutely fantastic in helping me find the right unit, which was clean and exactly what I needed, and did it all with a wonderful personality and a smile! I will definitely enjoy doing business with this location of Public Storage.

They was very helpful and kind very out going nice and clean

Jacob stayed to make sure we had our storage unit even though we came in at the last minute. Thank you!

I never thought I would feel compelled to write a review about a storage facility being as, well..it's storage!!! I have been a customer at the 6th & Sheridan location for over three years and I must commend the staff however, there is one team member that really shines and that is Jacob!!!! He has always made me feel welcome and important. I cannot recall a time when Jacob did not go above and beyond when it concerns customer service as well as always being cheerful and sincere! I think that Jacob should stand as a model and example for everyone that is in the customer service industry! Thanks and keep up the great work!!

5-* really nice awsome people who remember u. love it. Jacob helped me out n is a really nice helpful person thank you so veryy. Much

Connie A was great

Jake was fast, efficient, and friendly!

Jacob has always been professional and kind. He's a great people person and goes the extra mile to help with anything I've needed. Nothing but happy thoughts come to mind when I hear his name. Definitely makes paying my late fees easier when pay late. And not bad on the eyes either, lol. Thanks Jacob for everything..

Beverly was very helpful and what I liked the most was the she gave great costumer services

Easy to get too (right of the highway) and Beverly and Jacob were extremely friendly and professional. I can highly recommend this property.

Very kind management, and a nice clean property! Easy to get to and good price!

I have used this storage facility continuously since April of 1996!! I'm probably the king of time and money spent!! For just storage prices are too high, however the clientele over the years have been a very good selection.. They have been competent, efficient and very friendly through out the years!!!

I truly couldn't be happier with my decision. Jacob is so awesome and understanding. Its great having a property manager like him!

Beverly and Jacob are very helpful they make it very easy for you to have a grate experience. They go above and beyond for their customers. Thanks Beverly and Jacob for all that you do

Great service! Thanks Beverly

I had been putting off getting a very needed storage unit because I thought it would be a hassle, but decided that this should be my New Year's Resolution. Jacob made the process quick and easy. I had a look at the neat and clean storage unit, completed the paperwork and was ready to begin move in in just a few minutes time. The location is very convenient--right off the highway and the property is well maintained. I feel very good about having my valuables at this location.

Beverly helped us lease a unit and figure out what size we needed. She was polite, helpful, professional and enthusiastic. Jacob called us to follow-up and to make sure we were satisfied with the storage unit. We have loved working with these folks and feel so lucky to have found a storage unit to meet our needs that employes such helpful, considerate people. If you need storage in the Lakewood area, call here first!

After searching the Lakewood area for storage, I am very happy that I found this Public Storage location. Beverly was most helpful assisting me. Thank you!

First of all this facility was well maintained when I went there. Jacob is a very patient person when it comes to explaining things to a customer. I will recommend everyone I know to this place.