Public Storage Self-Storage Units at 5788 W 6th Ave, Lakewood, CO

Prom I went through hello thank you public storage Miss Sandy is amazing and I totally appreciate her she is always there to accommodate me and I'm very grateful for that Sandy is a great public storage service woman

(changed from 1 stars to 5 stars) Sandy is AWESOME!! she took care of my problem i had so i deleted the bad review and changed it to 5 stars cause her customer service is amazing. She deserves a RAISE. also explained to me the lock was inside so if you do E-pickup the lock will be inside the unit just bring some scissors to cut the little thingy they put on there. Thank you Ms. Sandy!

Had a great experience renting a unit here. Space was clean and felt safe and secure. Sandy was also incredibly helpful. Would recommend!

Very helpful manager here. Sandy is always here to take my payment!

Sandy is a very nice person. She is professional and keeps the facilty clean, and secure.

Sandy is awesome! She corralled my dog who had jumped out of the car while I was unloading and today she helped me out with a different unit because the door was damaged on the original.

Sandy was incredibly helpful with closing out our account and throughout our rental process!

Sandy is the best! She's amazing!! Sooo helpful!

This is Randy. I’ve currently been a customer at this storage for about 5 to 6 years. Sandy has been the only manager that kept the bathroom very clean the property very clean. She’s very courteous. She’s very helpful and there’s no other manager that has been here since I’ve started, that has done her job, so great thanks Sandy….👍🏻😇

I love the location of this public storage. I feel that my mother’s stuff is safe not only because of the location but also because the manager lives on site. Sandy went out of her way to make sure my Mother got the right size for her belongings. She was SO helpful. They keep the property clean as well. Thanks Sandy from my Mother and 1.

Wonderful helpful service. Clean property. Thank you Sandy !!

Zedrick took care of us got us a great unit fast and efficient answered all our questions and made the rental process super easy! Helped us out a lot during a stressful move I definitely recommend going to this location

Had good service from zedrick

Property manager was so very HELPFUL Thanks Sandy for everything!

Excellent experience. Sandy went out of her way to make sure my move in was seamless! She was extremely helpful through the move in process. Thank you Sandy!

Awesome facility, Sandy was fantastic to work with and so accommodating. Would highly recommend choosing this location and sandy for your storage needs

great service, would recommend

I was very satisfied with the professionalism, and cleanliness, of this property. The Property manager ,Sandy gave me the confidence that my personal belongings were safe and secure. Great job Sandy and thank you for those beautiful smiles.

Sandy at Public storage on W 6th, is amazing!!! The space is clean and very easy to access. She made this temporary process easy and stress free. I highly recommend this storage facility! Thanks for everything ⭐️ 🌟 ✨⭐️🌟

Great storage facility. Knowledgeable staff. Sandy is the best and stayed for as long as I did only because of her. Well kept and secure. Good rates if you only plan to use storage for a few months. Long term usage…expect to see your monthly rate to spike to nearly double the special rate you start at if you use them for a year+

Sandy was my angel today she made me feel so happy even though I was in a bad situation of almost losing my belongings she helped in figuring out the best solution for me in making a payment that would save my belongings. She is a good and understanding person. Thank you Sandy you are the best! :)

Sandy was AMAZING .I recommend Public Storage on 6th ave and frontage rd Very Clean property.

Kind staff. Go the extra effort to accommodate everything I've "thrown" in their court. Thanks y'all for everything!

Sandy was absolutely amazing!! She helped me transition storage units so smoothly and she was so kind.

This unit has stealers living in the units and completely destroyed my unit for the last time I had this problem 2 times they took my stuff again I'm so tired of my items being destroyed. DO NOT RENT FROM THIS PLACE THEY ARE HORRIBLE and if you have cherisrable items do not leave them in there. The workers are unprofessional and have no idea there was cameras on site so be prepared for a horrible experience Beware they also take down your reviews too especially when they know they look horrible By the way they are on the news too

Sandy rules. She was responsive with all my questions and went above and beyond when there were some unforeseen changes in my time table. Thanks again

Sandy the manager is awesome. She is very helpful and understanding. I would definitely suggest friends and/or family to this location. :)

Manager Sandy was very helpful. Property is safe and clean

I will definitely use this location again for my storage needs. Sandy is absolutely amazing. So helpful and on top of it, I can’t thank her enough for her assistance. I will be back!

I'd give ten stars just for the customer service the manger is amazing I've had many storages only leave reviews when I leave. Sandy the manager was awesome from the start all the way to till move out. Thank you so much! 🙏

This place it’s really clean the employed in there omg the best she was explaining everything she make sure I understand everything I love the experience and specially I love the customer service . Thank you so much for everything . 👌

After password issues for online payment, I went there in person to pay my monthly rental. The very nice lady working waived my late payment and gave me a six month rental discount. Happy camper now.

Sandy was great with her customer service when helping me find a storage unit. Her office was very neat and clean as well as the facility.

I have rented a lot of storage units over the years, and I have never experienced the amazing level of service like I received fro Sandy at Public Storage! She is absolutely the most helpful and customer focused person I have ever come across in the industry! If you need to rent a storage space, do yourself a favor and go talk to Sandy!

Sandy has been such a tremendous help and taken great care of us through the entire time we’ve rented here. 10/10 would recommend!

Excellent customer service…Sandy it is a delight Really helpful help me get a unit. No problem very clean highly recommend using public storage

Sandy was incredibly helpful and professional. Our long term rental units stayed with this location because of Sandy. Sandy lives customer service.

This Public Storage was a great help for me. They maintain and monitor around the clock. Check out was a breeze. Thank you

Sandy is the BEST. Incredibly helpful and very kind throughout the process. Highly recommend using this facility just for the great customer service!

Sandy goes above and beyond, I've had storage at this site for over 5 years and until she came I'd never seen another employee, checking and cleaning the site, and helping customers. Especially in regards to the site. She's kind and will try to answer your questions to the best of her ability. Just remember we're all human here, a little kindness shared SHOULD get kindness back! So be kind out there!

Sandy was amazing. She helped us find a unit with zero prior notice and made sure we could get in quickly as it was raining and snowing on our furniture. I wouldn’t recommend going anywhere else.

I love the on site security and the lady's in the office are very welcoming...

Sandy was really helpful in getting everything I needed. it's clean and easy to get to. Highly recommend

Sandy is amazing !! She really knows what she is doing when it comes down to public storage if you need to rent out a space definitely go to her!!

Sandy was very helpfully and professional . I had a great experience getting a storage . I would definitely recommend people to get a storage here and be helped by Sandy !

Sandy was super helpful in figuring out what would best fit our needs.

I've been living in Colorado 14 plus years and I'm damn near married and that's easily the best person to person experience I've had since I've been here.

Service was exceptional. Sandy was very helpful,making my experience great, would recommend them for my friends and myself in the future Connie R

I had to write a Review about Sandy who helped me immensely. Being a loyal customer for 13 years, I experienced a problem/issue regarding my storage. Rather than treating me as another customer, I felt Sandy treated me as a part of the "Public Storage" family as she is & what one would hope to receive that type of care & consideration again for being a customer as long as I have. I implore that Public Storage teach/recommended that their workers exercise this thing called "Customer Service" which is a lost thing nowadays & which Sandy excelled in & came naturally to her. Even witnessing her doing the same with other customers that came in. "Going Above & Beyond" Thank you Sandy! 🙏🏼

This is the only location we have had problems with we got behind on our payment we told the lady we will pay we did we clear everything out our roommate was still trying to get his stuff out he couldn't so we made sure we were paid though march instead the lady keeps opening our unit 2 locks have been cut barely any communication even before she got there I'm missing items I'm downloading the footage from my go pro then to make it worst she calls me today to insult me and give me a scalding like she's my mom our contract is paid she's not supposed to be going in our locker if I can have the corporate number or someone it will be appreciated

Sandy was extremely helpful. She followed up beforehand to ensure we were aligned and was very efficient. She's so nice too, even made me a cup of coffee while I was waiting. Would definitely recommend!

Antonio was a great help thank you. They were kind and respectful.

Great customer service by the on-site manager Sandy. She went above and beyond assisting me with an issue I had with my unit that had been going on for too long. Sandy owned the problem and exceeded my expectations when it came to a resolution.

Sandy was so polite and helpful and prompt. She's so sweet. I really appreciated her help today.

I had a really good experience. Sandy was very helpful and very kind. She walked me through the whole process and answered all my questions.

Great location. And great service 👍🏼

Sandy is so awesome her overall service was great. I definitely am happy we chose this public storage.

SANDY is super helpful and sweet. Easy to talk to and never tryna give you a hard time when asking questions. 10/10 customer service !

Sandy was professional, polite, warm. Friendly and very helpful.

Over priced, nosy staff.

What a wonderful experience at this store today! Elena took the time to help me download the Public Storage app so I was able to open the gate with my phone and manage our account too. Sandy took us to the unit and made sure it was the right size for all our furniture. Both ladies were so helpful. Thank you for such a stress free experience!

Elana was so awesome and bubbly very knowledgeable and quick to assist. Id definitely recommend using Public Storage

This place tries to get as much as they can out of you. If you move out on the 1st you owe the whole month. Whether you're there or not, that's just one of the examples of how this place operates. There is a opening in the fence for people to come and go as they please. They have not fixed it. And when the storage was broken into they had no answers or cares for the situation at hand.

I barely moved in February 9th 2023 and my unit got vandalized 2 times and things gott stolen. The managers are not helping and workers their didn't even care my stuff gott stolen they emailed or called me later me my lock was missing they didn't even call me to notified me. I hate this storage place I am definitely going to report the workers. If anyone reads this review beware your unit might get stolen in this area there are desperate people who will steal your stuff. I even heard people are living in the storage units as well. They destroyed my unit everyone so beware of this they steal here so reconsider renting a storage unit here I will have pictures so the world can see what happened to my unit. I will never recommend this storage place to anyone . I noticed people living in this area so beware of your stuff getting stolen. They destroyed my property and took very expensive items and I won't forget this experience ever IIF ANYONE MOVES IN THIS PLACE BEWARE THEY STEAL AND NO ONE HELP YOU EITHER SO DONT WAISTE YOUR MONEY ON THESE UNITS they stole items in my unit 2 times DO NOT RENT FROM UNPROFESSIONAL PLACE

I wish I could give negative reviews out loud. We were there on the first day to drop stuff off. There were 3 people in front of us. It turned out that they were breaking into a unit. There was no one on site to address it so we left. We decided to get our stuff and leave. When we returned the next day to retrieve our stuff and leave, there was a man there. He was totally rude and dismissive.Anyway, if you use this facility, expect your life and memories to be stolen.

Me and my wife showed up minutes before they closed and Delfina was super nice about it and willing to help us get a unit that day. Outstanding customer service. Definitely recommend!

The facility is good. Easy access and clean units, but beware when moving out that if you pay for the month on the 1st and move out on the 2nd then they will not prorate the month and give you a refund. You pay month to month, regardless of when you move out. Kind of a rip off.

Public Storage 5788 West 6th avenue Lakewood CO 80214... Eli was AMAZING!!! I sincerely appreciate all of his help!! GREAT SERVICE!!! I would recommend anyone to call Eli for their storage needs!!!

Zedrick was really helpful and nice and he’s awesome!

What a joke , it seems it's a company wide practice to stay at home and handle the company business. I should say mishandle. It took 2 days to get hold of the property manager and when we did she had another person act like she was paying a bill , she didn't realize I was standing in front of a locked office door. Then manager person threw out a bunch of excuses like my cars registration is out of date .

Amazing

My experience was exceptional. I was offered the best deal there was by Zedrick. He was calm collective and cool. Plenty of patience and lots of knowledge . I felt comfortable and know i can relay on this place!

Zedrick was very helpful and professional. Facility safe and clean. Thank you.

Great exrience zedricj was verry verry helpfull

Zedrick provided tip top service! Very friendly, very informative. So glad I came to this facility!

Zedrick was the man!

Zedrick was very helpful and nice I’m glad I came today when he was here 🙏

Zedric was a super grest help today

Lexus was great, made it super straight forward and easy. First time renting a storage unit and was never confused or intimidated at all.

Lexus was extremely helpful.. Easy process to rent .. Thank you.

Lexus was very helpful and kind and we appreciated her today helping me pay for a storage unit thank you God bless

Robin was knowledgeable and very helpful with our rental

I had a most pleasant experience at my storage facility, Zedrick was so helpful and accommodating and made my visit quite enjoyable. Hes

This was my first time ever renting a storage unit and may I say the customer service exceeded all expectations. Lexus was very helpful and made the process feel like a breeze. As the children would say, “NO CAP,” but this woman is doing the lord’s work. She was able to bring me in on short notice to tour and confirm my reservation which by the way, was a huge life saver. Plus, she made it a priority to discuss all details pertaining the rental agreement with outstanding professionalism and clarity; which surprisingly, increased my trust in Public Storage. 10/10 I will be a returning customer thanks to her!

Received some AMAZING customer service from the manager Zedrick last weekend and look forward to crossing paths with him again!

Very informative and happy to help.

lexis better service and the town

Lexus us extremely professional, organized and warm.

Amazing service by Zedrick! Made everything easy. Great customer svc and attitude.

Lexus was great, very helpful and thorough! The site is really nice and in a convenient location!

zedrick Was very pleasant and very helpful nice dealing with pleasant customer service thank you

A truly awful and rundown place!!! It's filthy, unsafe, and one the doors to the building I was supposed to be in was unlocked and swung open freely. DO NOT LEASE HERE! I showed up for a scheduled appointment and found the office door locked. I waited 40 minutes total and nobody showed up. There was some kind of inspector finishing up some work there and he told me the manager had just left. So I eventually left and found a much safer and cleaner place close by at StorQuest, which I highly recommend. I called back numerous times and nobody answered so later that day I went back by. The door was still locked but a lady opened the door and said the office was closed, which obviously was a lie. It told her my story and she said there was nothing she could do and I said to give me my money back, but since I had given up earlier and gone through the online checkin process and accessed the property she said she couldn't give me my money back, just have me move out. Interestingly, I had gone to the building where my unit was and the door that I was supposed to go through did not work with the code I was given, so I walked down to the next door which clearly did not have any way to lock so I went in that door to my unit which had a red tag through the lock hole that I should have known to just pull off. She even said doing so was in my move in instructions...which again was a lie. So she eventually gave me a refund for the lock I never bought and the rent for the month but said the admin fee was nonrefundable so now I have to jump through more hoops to get that money back even though they were the ones who didn't show up to my checkin appointment in the first place. She even tried to tell me the manager was on the property when I was there earlier but was helping other people. I had been there for 40 minutes and the inspector person told me the manager had left right before I got there so I know the woman filling in was lying yet another time! Awful experience. They will lie to your face and the property is absolutely disgusting and definitely unsafe.

Zedrick was very helpful and easy to work with

We rented a storage unit today, and the process could not have been easier. Zedrick was friendly and very efficient. He answered all of our questions and gave us all the information we needed in order to start moving our things to the unit.

They did a rate increase two months in a row one of their employees got into my storage I don't have a code for the hallway so I couldn't shut my storage this last time I have a whole bunch of things missing I am really not too happy here

Good physical location. Easy to get in and out of , finding someone in the office when you need them is questionable. So if you need to speak with someone about your bill or a repair you better do it on a Monday or Tuesday when the assistant manager Zedrick is there, because the rest of the week its a hit or miss if you can find someone to help you.

Great service!

This is a safe and very well kept facility. Lexus helped me with my rental and her professional manner and considerate attitude made my experience 10 stars!! Thank you Lady! I would recommend this site to family and the pricing is definitely a value!

Lexus was super helpful, gave me clear instructions and very kind. Thank you !

5 stars!! I spoke to Zendrick yesterday and this location has such great staff!! He was so compassionate and understanding. He really made things easier for me in a tricky situation. My mom passed away and I needed her death certificate to gain access into her unit and Zendrick gave me reference to a good cheap locksmith in my price range because I am tight on money. He took the time to write extra notes so when I come back if he is not there the next person will know my situation. He was very patient and kind. I am so grateful to have had an easy and great experience because normally people give me such a hassle when I go out to get things done. Thank you to public storage/ for everything and extra thanks to Zendrick!! I will be sure to come here if I ever need storage and recommend friends!

Lexus was extraordinary helpful I getting my unit. I'm in a huge rush and very stressed. She made it super easy and quick.

I’ve rented storage units at numerous public storage locations and this is by far the best I’ve been too. Lexus was very kind and helpful. Unlike the other locations this is one for the books. I’ve seen Lexus manage the property, clean units and tend to the needs of each space. I’ll be telling and referring this location to future residents in need of storage space. Thank you for your service!!!!

I’d never rented a storage unit before, and Lexus helped to answer all of my questions. She was incredibly helpful, courteous, and professional. I would definitely rent here again.

I just wanted to say that the professionalism here was amazing! Lexus was extremely helpful. She answered every question I had and took the time to get me into the unit. I appreciate all the help and the great customer service she provided especially when it is so rare to come by.

So far so good! Lexus was very helpful setting me up with a nice 10x10. I'm new to the area and the same day move-in is nice as well.

Robin was a great help and the best employee I’ve ever had the privilege to know thank you Robin for everything

The unit was clean and the move in and move out process super simple. My only disappointment is the space between some of the aisle turns are very tight and there are no mirrors to see who is or isn't coming at you from around the corners as you approach.

Evicted us 5 months ago but forgot to post the notice. But they took my money every month. No good reason for the eviction was ever explained to me.

Stay away from public storage. They steal your money by way of incompetence. Then leave you on hold, disconnect or transfer you. They owe me for my time and inconvenience.

This was my first time getting a storage unit by far the best customer service I've received from any type of business not only was I able to set myself up online quick and without a hassle but when I needed help and called the store they were nice, helped me set myself with a bigger storage unit to fit my needs I'm very happy that this was my experience for my first time Thank you so much Lexi!

Hopefully I'm in the right spot to leave a review for Public Storage located at 5788 W 6th Ave. Yesterday I left a review on the Public Storage survey that was sent to me, but I want to make sure it's seen because the person that assisted me was exceptional, her name is Lexus and I was very impressed not only with her professionalism and knowledge but her friendly customer service goes a very long way also and she made me feel welcome. Lexus is a wonderful representative for Public Storage and I wouldn't have wanted to work with anyone else. She made the experience of renting a storage unit effortless and easy for me and I truly appreciate it so much.

Lexis was great , even though I was unable 2 retain a unit there , Lexis was able 2 transfer my reservation 2 The facility that better suit my needs. Thank You Darren Mossman

I had a issue with something on my account again. I was very frustrated and upset however the new young woman working, LEXUS was so understanding and helpful she really turned it around for me! THANK YOU

Very bad service Like how do yall way your open bit uta close and just know i came here in the morning and closed and i came by later and it was open so i went to pick Up my son and i came back and closed again 07/06/22

I had to share both Alena and Lexis were both extremely professional and went out of their way to help me in any way I needed such customer service is rare but these two should get medals 🏅 or a raise. Thank you both for a great experience.

This manager Anthony Raises the rent to much its not Good and Quick quit rich scam, is all it is 2 times the rent went up on me it sad people are trying to make it out here ,watch your dirty ways mister.. Anthony, oh and bye the way calls me tells me my gate code was used 2 times and a lady and a man not looking like me at all seen going out gate after 9pm never once you seen me go out that late get that rite pal don't like his ways better change your people skills Boi ..gets Half of one star..👍👊💪

New DM Anthony handled my issue like a true professional and i appreciate it. Look forward to keep doing business

Like with many companies - pay attention to the details. A great rate... can be increased each month (so don't get too lulled with autopay - pay attention to the monthly rates!) And I have found they have not been the most responsive (in answering the phone/returning calls) - but they are making efforts to improve. The facility itself is tidy and well taken care of.

Great Service, definitely recommend.

Awesome place with awesome people to keep all of your belongings. Highly recommend!

Awesome place. Would highly recommend to anyone!!

Just rented a storage unit and it was so easy. The employee was very helpful, would definitely recommend!!!