Public Storage Self-Storage Units at 599 Sheridan Blvd, Lakewood, CO

Zedrick quick honest and helpful

Zedrick is awesome very helpful

Zendrick is super helpful, gave me fast service and a consice rundown of how things work here.

The worst experience ever. Booked the unit to start rent on 7/13/2024, was automatically charged for the lock which was supposedly placed inside the sealed unit. Drove 20 hours from Ohio to Colorado, arrived at 8 pm, had friends come over to help unload the car, property opened till 9 pm only. Surprise-no lock inside the unit and lease office is obviously closed at 8 pm! Called customer service at 800 number was told it takes 48 hours to process request for a padlock... Had to find another place to rent and unload the car, was exhausting to deal with all that after 20-hour drive and I did not want to leave loaded car parked on a street. Poor management, the property manager has never called me back, I called multiple times during business hours- no answer, left vmail- no call back, it's been several days since then. Still waiting for a refund, had to file a complaint with the corporate office to get full refund... interestingly enough- the refund for the padlock which they never gave me was issued the next day, not the rent though, still waiting...they argued they can't refund $29 admin fee and this can only be discussed with property manager who is not picking up phone and not calling back....I will be taking it up to BBB if I do not receive full refund within 7 days.

Zedrick was very helpful.

Zedrick is the best! We had a horrible experience at another public storage and were ready to call it quits when we reached Zedrick. He was efficient, professional, and even stayed late to make sure we got squared away. He saved our move and we couldnt be more grateful. Outstanding professionalism and customer service at this location.

Zedrick saved my life! Thank you guys so much!

Elena was wonderful. She helped me find the perfect spot for my storage unit. She was juggling everything herself and still kept it very professional. Also, the building is clean and each unit has a ceiling fence that protects the unit from being broken into. Would recommend to anyone needing extra storage space!

If you want your stuff stolen by employees of public storage this is the place to go, if you want corporate to deny any evidence you present to them and have low level IQ employees lie and change their stories about the their process on anything they do. Public storage will do anything and everything to deny claims of employees having access to your unit, even after pictures are taken. The only way to hold them accountable is by taking them to court, issuing a subpoena for CCTV footage and employee logs. Just know that the employee responsible for the theft has been involved in a hit and run and is being investigated, public storage needs to be held accountable for their negligence and false advertising of security measures, those security measures are for them and not the customers. Join the class action lawsuit and seek financial compensation for your loss, the $5,000 is barely enough to cover the smallest amount of loss property.

This place is great! I needed to rent a storage unit for a month while I am between houses. Luckily, Public Storage had a location close to home. I was having some difficulty getting everything set up online, but they were proactive in reaching out to help. I spoke with Zedrick and he was able to walk me through the process. The location was great, the service was great, and the price was less than I was expecting. Overall it was an easy process with great customer service and reasonable pricing. I couldn't have asked for a better experience.

Elena at the front desk is the nicest, most helpful person I've ever had to help me. Elena keeps the atmosphere friendly and safe.

This place is terrible. If you're trying to get a unit to rent good luck! According to customer service this place SHOULD have onsite management but based on what other people have said there isn't one. I came here to clear out a few units I won in auction and never got in because the manager was nowhere to be found.

Zedrick was amazing. Easy process

Rent has doubled in 2 years.

Zedrick the property manager at this location was extremely helpful and kind and I had a great customer service experience with him!

Worst storage facility I have ever used. I have now had to yell at homeless people to get out of the units as they are living there. I have seen them smoking meth/crack a few times now and has a constant cooked meth smell in the entire facility. Can't get out fast enough!! BE CAREFUL HERE!! Or RUN!!!!! I have no idea how this place has 4.5 stars, most have to be fake.

This facility is kept clean and Zedrick is very helpful. Zedrick is definitely customer service oriented and takes pride in his work. He helped us lease a convenient smaller unit while also helping us secure a good rate. Public Storage corporate seems greedy and inflexible and I was really ready to leave until I met Zedrick and he helped me get what I needed at a fair price.

I needed to move to a smaller unit, and it was painless due to the site manager Sedrick. He handled our situation professionally and always returned our calls. Great customer service.

Zedrick is super dope the property manager who keeps it real with people and is very helpful and I appreciate him a lot thanks buddy

Wish I would've looked around at other near by storage facilities. They literally have 2 maybe 3 carts for the entire building and on days where there isn't even any one there it's nearly impossible to find a cart. If you see more than 2 cars in the loading zones be prepared to wait hours until a cart is available. Storquest had like 10 carts available all the time. This is such an inconvenience.

In and out, No holdups. I like how you keep the place so clean and there's not a bunch of tweakers running around looking in your storage units or trying to break in. So thank you and keep up the good work

Zedrick was very helpful. I truly appreciate his help. Thanks for being awesome possum!

Zedrick was super helpful

Zedrick was amazing and very accommodating!

Thank you Zedrick for the stellar customer care!

Wow amazing customer service! Zedrick was a tremendous help and showed very great dedication to his work! 5 stars!

Rates went up without notice, there was never a dolly around when we needed one, cleared out the storage unit, and went to the office to let them know, the guy said he would take care of it and we are still getting billed for our storage unit. Too expensive, and nobody's around when you need them or have a question. I do not recommend this place at all!

Zedrick is amazing! Top notch customer service. Accommodating, knowledgable, efficient and very helpful. Great storage amenities.

Body and Dawn Ma they were so wonderful and helpful and so nice

Sedrick was great and his customer service is great thank you and happy birthday

Zedrick in front office was extremely helpful during our move-in. Went out of his way to help us get us setup. Thank you!

I love the people here who work tirelessly to help out their customers. I have been renting from them for over a year and I’m very pleased with the customer service. Especially the manager she is so kind and accommodating. Thank y’all for all you do!!

Eli helped me get a storage unit, he was very patient and nice. Thank you for your help Eli!

DawnMarie was so helpful and made my move-in a breeze. Nice facility and easy to access the units.

Wasn't bad until August 7th. When I found out my unit was broken into by a staff member.

DawnMarie & Elana were so helpfull and very fun to do business with.

The people who work here are very nice!

Within a year they almost doubled our rent. They sell you on a low rate and "say it could go up, but don't worry you can call and negotiate it down" it's a lie. They might lower it one month for you and the very next month it goes back up and wait there's more you can only get it lowered once. After that they will deny your request and say it's due to the "market" while they advertise the same size unit half the price with a free month to move in but it's "the market". Not to mention the homeless people living in units and other things that have made it an unsafe place to store your things. Avoid! Unless you want to be charged almost 400 for a storage unit!!!

Dawn Marie went above and beyond to find a unit for me. She was so polite and friendly which made the experience fun. Thank you Dawn Marie!

Dawn Marie and Elena were very kind and professional. Thank you!

I made a reservation online and confirmed it. The instructions were to bring ID and pay at the location. The hours are Sunday from 9:30am-5:30pm. I arrived and no one was in the office. I called customer service and they told me that I’d need to complete my reservation using a computer or go to a different location to pay. I don’t recommend this location for an easy experience.

Decent storage option, but I just received a notice that my unit is increasing in price by nearly $100. That’s robbery. I’m liquidating and taking my business elsewhere.

This place is a joke and 100% crooked thieves. The facility itself is clean and nice but whatever price you signed for on the lease doesn't mean anything. They raise the amount and will not inform you and it isn't negotiable. My monthly rate was $130 a month and was raised to $175 2 months later and then raised to $206 a month now and not once was I contacted or agreed to this rip off. If you don't pay by the 2nd you get a $25 late fee. This place is shady and the worst business practices and management I've ever seen and they are getting away with lying and false advertising. Go any place else and hope this place goes out of business.

Elena was very helpful in my process and I'm thankful for employees like her

Had some issue with my online reservation, but Eli took the time to ensure everything was worked out correctly for me. Always nice to receive excellent customer service from friendly and knowledgeable people!

Worse storage please ever my belongings got bed bugs from only being in there for 2 months and on top of that when I removed all my belongings from the storage they charged my card and took over 3 to return the money

The facility is nice, secure, and clean. Elena makes the spot 5stars. She provides friendly, professional service, and always has an eye out for the customer. Thank you Elena for the excellent service!