Public Storage Self-Storage Units at 3488 Astrozon Blvd, Colorado Springs, CO

Amazing experience from Melanie ! She was a big help each time I’ve come in !

Melanie got me set up quick and simple- storage facilities are adequate for whatever you need and the service is quite good

Melanie was very kind and helpful during our process of getting a storage box

Melanie was great! Very quick and helpful, got us a great unit and talked us through everything, highly recommend she’s the best!

Love having indoor storage cheaper than the other places Melanie was super helpful!

Patrick & Melanie were amazing, very helpful when getting a unit!

Melanie and Allyssa were absolutely wonderful. We have been here twice and both times they have the best customer service.

Amazing establishment with great professional and helpful staff!!! 5 stars!

Cory was great help made everything super quick and easy let me see the storage unit in person before I said yes to renting it out. Great service!

Even though it says it's 24/7 Access on the company site, this location likes to give you shit if you access your things in a space you pay for..... like wth.

I have indoor storage and I love the security measures set in place. It gives me a peace of mind!!!

Excellent customer service. The ladies there were so helpful. I was able to get exactly what I needed.

Great customer service very nice and helpful!!

Customer Service Was Great.

Melanie is awesome,very professional and she has great customers service skills

So the hours of operation are posted online (not anywhere I can see on the door) and no where does it tell me what time the office is open... it's 9:25a.m. does anyone know when they should be there? This is ridiculous. how can I pay for my storage if there is no one to go see???

I've been utilizing their facilities for 2+ years, and I have never had a negative experience. Cindy is amazing as well as the other ladies in the office who I unfortunately can not remember the names of. They have been so helpful, even when I have ran into unique circumstances. I appreciate everything they do!

Cindy was extremely helpful and explained things clearly. I appreciate the way she was able to save me money.

Melanie was A Great Help she was professional and patient with all my questions and made me feel welcomed.

This location isn't in the best area, but seems very secure. It's in a newer building and is monitored well. The manager lives on site which gives a feeling of security.

Stephanie, was great and gave awesome help

Ladies that work there are great!!!

Amazing service from Melanies end, great installations as well!

Melanie at Chelton and Hancock was so helpful with helping me to save my unit from auction. I was just a few days away from losing all my memories that I have stored with them for safe keeping. She did everything she could to ease the burden for me and at a desperate time. Thank you Melanie!!!!! She wasn’t even in charge of the site that my stuff is stored and she still went above and beyond!!!!

I've had a fantastic experience with Cory at Public Storage! The facility is clean, secure, and well-maintained. Cory was friendly, professional, and always willing to help with any questions or concerns. I appreciate the secured access, which makes it convenient for me knowing my personal belongings are protected .The pricing is also very reasonable, especially considering the quality of the service and amenities provided. Overall, I highly recommend coming to see Cory at Public Storage to anyone in need of reliable and affordable storage solutions!

Melanie is the best this place has. She's always so nice and helpful

The best customer service that I have ever received. Kudos especially to Melanie. If you are choosing Public Storage, then choose the Astrozon location

I had a great experience in this storage facility. The employees in this place had one of the best customer service that I ever had. Thank you Melani and Cory for your dedication in your line of work.

Melanie and Stephanie were amazing with helping me move into a new storage unit! Great staff great service!!!!

The staff (Melanie) was so helpful and accommodating.

Stephanie and Melanie are wonderful to rent with. They are attentive and positive. Always willing to answer any question I have.

Wonderful staff, enjoy my experience everytime I am there

Melanie & Stephanie did a great job on the information I needed. I would recommend to my friends to see them for there storage needs.😁

My unit was broken into and I needed to transfer. The staff and Melanie were especially helpful in getting me moved to a secure unit.

Cory was very kind and of great help to us! She was very professional and as a military family, we appreciated her EXCEPTIONAL service! She very much deserves a raise!!

Wonderful people in the office. Very helpful.

Very great service ask for Melanie or Cory they get you the exact service needed

Corey and Melanie were so helpful with the whole process 100% come back again.

Cory, at the front the was a great help. Definitely gave us every benefit the company offer military members! Reviews = Good Attitude

Cory was awesome and she really helped me out. Very patient and professional!

Excellent customer service and affordable rates. Very pleased to rent here.

Jen has great customer service and makes sure you are taken care of and a nice storage unit

Fantastic clean property, and great service! I feel like my stuff is safe here!

Melanie was very nice and extremely helpful I definitely recommend this storage and working with Melanie

Thank you so much to both Jen and Rich for helping me out today I did move out but it was an overall great experience while storing with public storage special shoutout to your staff they are incredible 10/10 recommend for storing at the facility on Astrozon !!!!

Great staff. Jen work with us through the whole process getting setup. Rented here before and love this location. Would 100% recommend.

I met Melanie on her first day of working at PS. It was also my first time to rent a unit. From day 1 and minute 1, she has shown me awesome customer service. She is a gem! Keep her, and I will refer new business to you.

This was my first time ever renting a storage unit. Melanie was super helpful and was very nice. Will definitely stick to this location!

I have faithfully paid my bill here and to see the constant price hike on such a small storage place is heartbreaking. What a way to take advantage of people who are just trying to keep their personal belongings safe and not in limbo. I'm a single parent and over $160 for a 5' × 15' is insane when I started out under $100 just a year ago.

Great facility! Very clean, spacious, good security, climate controlled; it surely gives the peace of mind that your stuff will remain in good condition in this facility. Sure, it is a little on the pricey side, but that's because it is such a safe and climate controlled facility; if you have stuff that you want to ensure stays in quality condition with no exposure to the elements, this place will do the job!

Stephanie was great

Came in a total wreck, Jen had the patience of a Saint. Got all the kinks worked out and I’m Squared Away.

A bit up tight but are very helpful by keeping to themselves

Everytime that i call or i go in person the ladies treat me super good! They are really nice & always have a way to help me

A decent facility overall. Relatively clean and secure. Unfortunately the front desk does not open his doors until 9:30 in the morning which seems rather late. Even bankers go to work earlier than that. Therefore you really can't get any sort of help earlier in the day.

Melanie was great, explained everything well! Would 100% recommend for military

Stephanie was great 5 star service!

Melanie helped me get a unit today. She has such amazing customer and is so knowledgeable. She sold me on the unit! She made a scary experience comfortable.

Cory &Tiffini were super helpful. Love this place!

They are awesome

Wish I could give zero stars. What a horrendous company. Raising rates then offering discounts you “don’t qualify for” a joke of an establishment, no real person ever answers the phone.

Great customer service and experience! Stephanie was so sweet and highly knowledgeable! Thanks Stephanie!

What can I really say besides; I love indoor climate controlled storage. The price was fairly reasonable to rent a storage. The location is just where I needed it to be. Management is very nice and friendly. They answered all my questions and accommodated me to my request. Now I must say I do remember when the fee would go up a lil bit once every 6 months. This time that didn’t happen. It had only been 2 months and the fee went up. So I was surprised by that. Other than that I love the app so you can access everything from your phone too.

Ive had my storage unit here for a while. My light above my storage has been out for a entire year. They just raised the rent still not fixing the light problem. The worst part went in today to drop off Christmas stuff and saw baby cockroaches !!!! They have an infestation and are not notifying people so I am paying over 200 a month to possibly not even be able to keep my stuff. Roaches infect everything and by not telling their customers so many storage units can be infected my unit is on the bottom floor and saw the roaches by the first units. So if you have a unit on that floor I highly recommend that you get something in their to try to prevent these roaches from infecting everything ! I did notify office and they are aware and trying to spray and combat it but I still think we should be notified us as paying customers

I was very thankful to get Melanie, she was very gracious and kind. I am impressed with the facility and I will be referring anyone who wants to use storage in the city. Very clean facilities and very well maintained. Thanks

👌

Storage was robbed everything gone even my grandmothers ashes😭😭😭😭i pray they can find her. It's like loosing her all over again. My heart is beyond broken. I chose this place because of gates and cameras. I guess non of it matters. Staff was very kind though

Only 1 cart is available in the lobby which has limited hours. Bring your own if you can.

The manager Stephanie was very professional and kind. The best manager I have ever worked with, she is courteous and very knowledgeable about Public Storage. She is a great asset for their business.

Best Public Storage in the Springs! Stephanie was absolutely amazing at helping me get my storage unit in line. She was extremely thorough and explained every detail. 10/10 service! I'm so grateful she was there to help me out!

very kind staff took care of me for almost 3 years, Stephanie is the manager she’s wonderful. reliable place for sure :)

They have no carts. I wanted to close my storage, but I can't move my items one by one. Now I have to pay another $225 for another another month. I literally drove 30 minutes to the storage to remove all of my stuff, and I couldn't because there were no carts.

I believe the gate to the facility should close at 11pm & not 9pm. This puts a strain on personnel who are rightly paying for access to a unit. While I can understand not having 24hr access, while it is preferred, closing at 9pm seems unrealistic.

Staff is great! They get 5 stars. This facility only has 1 dolly for its many, many customers. I was told that they've been stolen, but that was months ago. I couldn't even do anything the day I was there because someone with a truckload was using it forever. I don't blame them. It's not their fault there are no dollies. Public Storage should really be ashamed of themselves. It's been like this for about 6 months. I have a suggestion for you Public Storage Headquarters. Don't put your Storage centers in low income neighborhoods. Honestly, people steal everywhere. If Wal-Mart did what you all our doing because of theft, they'd be out of business. Have the dollies checked out through customer service. It's simple! Stop taking our money, then giving horrible customer benefits. 3 stars because the place is clean & my stuff has been safe here for 5 years.

Exceptionally clean, great labor day price, very nice and helpful desk staff.

All around great service

They were wonderful at this location. Corrie helped us find the right space for the right price. Answered all of our questions. Location is clean and feels safe! Super excited to be renting this space out.

Love this place. One of my favorite facilities. The staff is great and Stephanie is wonderful!

The property manager Stephanie was so helpful with transferring our unit to a smaller one. She answered all of our questions. She did it all with a smile on her face, she was professional and had a great sense of humor. Thank you Stephanie for everything you did!!

Stephanie was awesome & helped a lot great customer service 👍

The store associate April was so helpful in getting my unit, she explained everything and took her time to answer all my questions. She made my experience amazing with your company!!

Brenda was one of the most professional workers for public storage and the tangible eveidence is that I thought I was lock in a rate and public storage had increased it by 150 more. I left a message on why did it increases, without hesitation she understood what all consumers would ask how can I get my rate back, she immediately email corporate and filed a request and it was approved I am glad to know my rate went back to what it was originally at. Thank you for looking out for a soldier.

Mrs. April May was wonderful to work with—I'm very cautious with how I spend my money, and she understood this and related with me instead of trying to rush me or make me feel judged like representatives from other storage facilities did (I called a few to weigh my options). As a single soldier, saving money is important for any family/personal emergencies that may arise, and she never once made me feel like that was a problem. I was able to inspect my unit thoroughly, she was very knowledgeable with every question I asked (are there cameras covering the hallways, the security of the lock and that I can add more personal ones if I want, the fact that people can only go where they are meant to go with their codes so there's no "wandering"). I enjoyed her professionalism so much that I actually stayed a little bit just to continue conversation with her (there were no other customers in need of her wonderful services so nobody was ignored while this took place). I am extremely impressed/satisfied and will be recommending this place to anybody I happen to overhear needing a storage unit! Please give Mrs. April May a raise, she is an asset!!

Stephanie, the property manager was really helpful as well as the other chick that has short hair wonderful staff very helpful 10 out of 10 would totally come back very clean and very professional. Wonderful guides to.

April was very knowledgeable and friendly. Very professional. Her smile was contagious.

We received great service and all of ours questions were answered. Thank you Stephanie for your help!

Today Mar 31st 2023 is the VERY first time that anybody from a company that I've paid a bill to on a regular basis has actually called me out of concern and then actually helped me...it may not be a permanent thing however....at this VERY moment & time...it was right on time for me...thank you Stephanie

Great secure location very clean facility awesome customer service from Anthony very knowledgeable and very professional I recommend this place a lot no hidden fees

This place doesn't care about things that happen in life. Just about their money.

Anthony Great customer service and a great attitude

*Staff that lives on property is Amazing bcuz they really do keep the place looking nice & keep it safe. Just wish they would have atleast 5 more of them dolly’s/carts

I'm so happy with the customer service here in Colorado Springs. The property manager Stephanie is amazing! Thank you Stephanie for all your help.

I want to say how amazing the manager Stephanie is by far the best manager I've encountered of any facility I've ever been to she truly cares and her customer service is beyond any I've seen in awhile that's something alot of other facilities lack nowadays hard to find people like that she's truly an asset to your company. Also the security that's provided at the facility is great I feel assured my property is safe

This place can get trashy it's an ok storage facility. I didn't like running over a broken liquor bottle and there was trash flying around. I moved out and was charged the next mo th because the lady didn't close out my unit on that day and I still haven't got my refund. Very unprofessional

Great storage facility and staff Astrozon Blvd! Affordable, clean, secure, and great customer service! Especially when I had an issue Tiffany took care of it right away. She was very professional and courteous! I highly recommend this public storage location!

I understand security but that face you have to put a cold in to make the elevator move after you put your code in to open the door after you put your coad in to open the gate is kinda annoying

Public storage was a great choice for my family and I! Ashley was a tremendous help! I definitely recommend for everyone to go here!

Patricia was so kind and helpful.

Needed help with my storage and Desiree was so helpful and kind it was a rough day but she made it 100% better . Will most def go to her from here on out . Thank u Desiree for all ur help .

Stephanie was super helpful got me set up for my units. Look forward to working with them again.

This is the ideal storage unit your looking for fast, cheap, clean, and most of all secure. Highly recommended!!!

Ashley helped us at the front and she was able to make our process quick and help us find exactly what we need

Ashley was very helpful A+ customer service

Pricy. But I feel it is secure and it's climate controlled

I have been using Public Storage for over a year now. I just transferred from one unit at one location to a larger unit at a new location and it was seamless and easy. Charlotte at the Littleton location was amazing!!! I didn't even do anything! I called her to tell her I was moving out and she took care of everything!!! I wish I could give her 10 STARS!!!! Secure and clean. Price is okay, but I love the customer service!

I had my storage unit here for almost 2 years. Recently someone decided to drill into the lock public storage provided for us and steal my property. They have little no security inside the buildings or outside. And did nothing to assist us.

The whole process was easy and pain fear

Always a wonderful experience with the staff at Public Storage on Astrozon Boulevard. They are quick and always happy to help with all of your questions. Highly recommend this storage unit location!

Great Service. We had several small issues when we were completing our online reservation and Stephanie took care of everything that came up. She was very knowledgeable and quickly helped us get everything competed. The way she took care of everything I thought she must be the manager but she said is not. She is a huge asset to the company and the renters. The unit we rented isn’t in perfect condition but the service and ease of access makes it remain a 5 star rating! You can even get the app on your phone to access your unit more quickly!

Excellent customer service! I recommend this PS over all the others that I have dealt with (all good, mind you, so it's the customer service that makes the difference!) Thanks Patricia!

Had a wonderful experience with the friendly staff at this location when paying an invoice on a auctioned storage unit. The ladies at the front desk were very nice and got us into the auctioned unit in a very quick fashion. Deff recommend. Also the district manager was super friendly.

I absolutely love this location . I've been renting a space here since 2019... Its always clean, safe, secure and The staff is amazing at this location they have always gone above and beyond for me when i have needed them to... Today Reina helped me out of a bind i had no idea how to get out of... she didn't have to but she did and i am so thankful for her. I give this location ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Already paid up for the month and vacated on the 11th. Did not get any refund for the time left. Also looked online for the unit and it was $55 but, they were charging me $103.

Needed a storage unit in a hurry and Stephanie and Heather at the front desk were super helpful! I would high recommend using this storage facility and the staff is super friendly and helpful. I wouldn't hesitate to refer anyone friend or family

Needed to call and get information on my account. I spoke with Reina at the Astrozon location and she was awesome! She was able to answer all of my questions quickly and resolved all my concerns!!! Thank you!

For the first time to rent a public storage locker, it went great. The employee, Stephanie, was very nice and inviting, also, trying to get everyone who walks in to be taken care of. Overall, a great experience.

No one ever comes up to the door during hours of operation. Close the facility if you refuse to do business. 10/02/22 1458

Reina is very friendly and helpful. I truly appreciate her helping me today. Highly recommended if anyone is looking for a Storage Unit.

The move in process was simple and easy. My unit was ready within the hour and clean. The ladies in the office are extremely helpful and courteous, especially Raina. The pricing for the units are definitely cheaper than their competitors. I will definitely use them if I have a need in the future.

Stephanie was awesome, she is a storage expert.

Most amazing and helpful staff ever! They deserve all of your business! Don't go anywhere else! ⭐⭐⭐⭐⭐

Great speedy service thanks yall

Stephanie goes far above and beyond the call of duty. Whenever there are obstacles this location will put in the legwork to make the process work for their customers. Not in a great part of town, but they take security very seriously.

The non-temperature controlled units have had no power for weeks and the lyft is down as usual. If they charge as much as they charge then why is there no power? Its ridiculous. The door keypad has power but not the building itself. How can you guarantee our stuff will be safe if there are no cameras to protect us from theft?

Nice and pretty clean storage like that they have inside so stuff has a mess possibly of get damaged

Ok

Best solution for so many problems- Solved! Thank you, Rosa for your outstanding service and wonderful attitude! You are a gem!

I've been gone from the Springs for quite some time. Stephanie the manager is great.She goes that extra mile to make sure things are right. Rena and Rosa are great and well. They keep the place clean and are very helpful. I would be lost without them.

Had a wonderful experience with the staff at Public Storage! They made the storage rental process very quick and easy and made sure I received the best price. Rosa and Stephanie were great! Highly recommend.

Just got our storage unit the other day and had nothing but the most exceptional service!!! The staff was so helpful, patient and even got us a better rate than what we originally booked online!!! Facility is very clean and well kept. Unit is spotless, dry and clean. Overly satisfied with Public Storage on Astrovan Dr.!!!! Thanks Stephanie for all your help!!!!

Great storage company, good insurance. Great customer service

Didn’t receive good customer service by one of the staff. The first person Ms. Rose was really sweet and goes above and beyond and the other person Ms. Stephanie who eventually help me was nasty and rude. Ms.Rose was assisting me at the beginning but I had to step out of the of the office and she took a call and ask Stephanie to assist me and she refuse to then and walked away. She seem as if she didn’t want to be at work and was ready to go home. I did visit the office about 1 hour before closing. She didn’t want to take the time out to show me where my unit was at and I feel like it may have been because of my skin color because shortly after she help a person same color as her own and shows him around the center. I strive for great customer service each time.

Rollando is awesome! Units are clean and free of infestation, and staff is always kind.

Clean friendly hours are good 👍

Brenda was awesome! Very helpful thank you! ^ Brenda made me feel pressured to write that review, literally telling me to go online and do it right then and there, watching me. Also got charged months after I canceled my account with. Storage unit sat empty for months but they continued to charge me. I'm currently fighting chronic illness so I didn't notice the charges until 2 months later.

The manager and employees are amazing, helpful and informative!! The facility is secure and clean!!

I needed a last minute storage, so I went down to the closest one to my home. It was 10 minutes until closing and kamlyn was very kind and sweet to help me. She did not show any frustration to me coming in and helping me out with my storage unit. She showed me the storage unit, answered my questions, along with sharing her experience with having a storage unit herself. Kamlyn filled me in on a lot of information. She was sweet, polite and took care of me even when it ran into closing time. I definitely appreciate the customer service and would recommend anyone to this location if they need to store anything. Definitely should go when Kamlyn is there, she will definitely personalize your experience. :)

Great experience!!! We originally tried to save literally $10 with another place and they (the other place) ended up screwing us over in the process of our move because they didn’t have e-signature capabilities and failed to mention that to us. We had to scramble to book another storage unit and Public storage made it so seamless! It was a moving mishap but we recovered only due to Public storages updated technology and great online booking capabilities. I’ve learned my lesson! Always using Public Storage!!!

Looks good but haven't been there

This public storage facility is absolutely amazing! they are super accommodating and will do anything it takes to make you happy!

Alba was awsome. They had great customer service and was very prompt with service. I will definitely recommend this storage company.

Thank you Public Storage Kayla and Alba for all your help . Your an amazing staff , friendly, professional and ready to help. I appreciate you all very much!

After a bit of confusion getting my unit Kamlyn was so incredibly kind, knowledgeable, and thorough. She answered all of my questions and made sure I was very well taken care of. She gave me exceptional service and made me feel very confident in my choice to rent a storage unit from this location! She deserves all the recognition! Thank you Kamlyn.

I feel like this place cons you by reeling you in with their great promotional offers and then screws you over a month later. We rented a large unit for $150 a month. By the 3rd month they increased our price to over $300!! How is this even legal!? How a company is ok with taking advantage of families that are already struggling or going through difficult situations is beyond me. I suggest you stay away from this company! I would go to SecurCare or only use Public if you will only be with them for a month or less.

When I initially leased my 10' storage container, I dealt with an individual named Robert, at that particular time I believe he was a supervisor. Try to force me to buy a dehumidifying device for $7. I refused it went to the Dollar Tree and got the same exact device for one dollar at that time. My storage rent went from $44 to 86 without a notice or warning I wouldn't trust these fools with a skateboard

Reina and Alba helped me out so much during time there! I’ve never used a storage unit before and they educated me on how it works and the convenience of everything! I would like to thank them so much for their time and their great work ethic and hospitality!! They made me feel very welcome!

The gates and doors(have to be within range) can be opened from the safety and warmth of your car, pretty badass. The front desk ladies are super chill, pretty badass. And it has lifts too help you get what you need where you need it, super badass, and there's Spanish speaking staff there aswell

Cindy and alba were great. There service was the best. Cindy upgraded my unit and Alba made the process very easy. Stephanie also made sure that I was taken care of when I came and had questions. This is the best storage spot in town.

Jonathan was amazing.

Nice place and affordable. Had a couple issues with the door closest to my storage but other than that, I'd recommend

The service that I received from ms alba and ms Cindy was grade a..they knew what they were doing and I was in and out in a matter of seconds

The staff at the front desk was very helpful Jonathan made sure I had a good experience and answered whatever questions I had!

There's no prorated move out... You just pay for the whole month. I found this rather primitive. Over my 2 years of renting, the cleanliness of the place deteriorated significantly. My price for a 5x10ft space crept up 23%. The homeless moved in and would relieve themselves in the hallway because the restrooms are always locked. Upon suspicious activity, the people who "live on site" never answered their on-call phones, rendering that perk useless.

They're pretty good UPDATE: this is the worst, most unfair storage in town. I've hade a storage (non-climate controlled) for 4 years and the price went from $85-$219 a month and you only receive an email for price raises. Meanwhile, new customers get the same size storage (climate controlled) for $140-$150 a month

I am so beyond happy with the customer service of Colorado Springs , Colorado and Upland California. Desiree of Upland Ca and Jonathan and Alba of Colorado Springs are exceptional in helping customers ! Very professional yet very friendly and ready to help . Thank you Desiree , jonathan and Alba for your expertise and professionalism .

Best storage units in town, organized clean but my favorite part is it feel safe and secure, they got cameras everywhere, and the manager very nice, if you go ask for Alba very nice lady and helpful, i am glad i made the right decision.

Secure and clean. Some of the employees were rude and not helpful.

My wife and I had a great and fast experience. We were helped by Brenda who was very kind and helpful answering all of our questions and she covered everything with detail.

Brenda was very helpful

Mrs. Alba was outstanding with helping me couldn’t be happier

Initially gave them a 1 star 🌟. After working with Tiffany from corporate. I have increased the rating. As a whole she heard the feedback I offered and made my account right.