Public Storage Self-Storage Units at 6055 Hollow Tree Court, Colorado Springs, CO

Jonathan was very helpful with going over questions I had about my unit. When I opened it and the price increase? Thank you for being understanding with all my questions.

This location has its ducks in a row. Staff that cares and takes great care of the property and their customers.

Jonathan was great helping me navigate a very hard situation as my child died and this was their storage. He was very helpful, knowledgeable and above all kind.

Very professional, helpful and friendly..

Nice management very helpful and quick!

I had a wonderful interaction with Jonathan. He went over and above the call of action when I lost my keys,gate code and unit number. He is always so friendly and easy work with!!

I absolutely wouldn’t choose to store my stuff anywhere else, the attendants are always super friendly, nice and helpful. Especially Jon!

This is a very secure, friendly and professional run business. We recommend to anyone. Thank you!

Jon helped me out today, he was very nice and patient. He answered all my questions and put me at ease with my safety concerns. Considering this is my first time needing to use a storage space

Jonathon and Jon both were very friendly, knowledgeable, helpful, answered all my questions and got me signed up quickly. The Hollow Tree Colorado Springs site has been a great experience for me. Thanks Jon.

Very clean very kind and helpful helped me with the code and got it straightened out right away.

Johnathan and Jon were amazing to deal with. Super sweet, straight forward and welcoming. Definitely recommend this location for any storing needs you have!:)

Very straight forward and made easy on me Johnathan and Jon were a GREAT help👍

Safe area and good space.

Great service! THANKS Jon. Certainly went up and beyond is setting me with with rental space.

Jon was great! He was very busy when we were there but still gave us excellent service in getting us started with our rental space.

Excellent customer service in setting up account. Jon was great.

Johnathan, the Manager for Public Storage, assisted me in renting a vehicle storage space. He was welcoming, attentive, and efficient in explaining all of the information. As of now, it was a positive experience for me, and I would recommend this place as a vehicle storage solution.

Jon was great in accomodating my utility trailer. Very friendly guy.

Johnathan was amazing. Great help and got me what I wanted fast.

Jon was very helpful and kind! He was quick with helping me rent out my space!

I had an incredible experience here, everyone was so helpful. 100% will recommend to everyone and will be using them from now on!

So far my experience has been great...Johnathan the on-site manager is very helpful and friendly...made the whole process very easy.

This is a great location and Jonathan is an excellent manager. We are very satisfied with them.

Johnathan was extremely helpful & professional.

Jonathan was great..service was fast and professional. I would definitely recommend this place because of the affordable price and friendly service.

Third time I have rented a unit from here. Each time has been awesome! Highly recommend Johnathon is terrific to work with!

Johnathon was fantastic! Very knowledgeable and helpful!

Spoke with Johnathan who answered all of my questions and had a ton of great info. Place was clean and well maintained, I would highly recommend this location and speak to Johnathan for sure, the guy is flawless.

The managers are always amazing! Thank y’all for be so nice and understanding ❤️

Jonathan was so friendly and helpful. He helped me get into the right size storage unit for me. The process was quick and I was on my way within a matter of minutes. Thanks so much Jonathan!

Johnathan was amazing & made everything easy!!

Excellent customer service ! Johnathan hooked up

Management is not 100% customer friendly and it is a blame game between him and corporate.

Always chill.

Johnathan was very helpful as well as friendly, over all a great experience.

Great customer service, very friendly and knowledgeable.

The most helpful and amazing staff ever!!!! People here deserve all of your business!!⭐⭐⭐⭐⭐

I've been to a few public storages but this one has by far been the best experience I've ever had.. Johnathan is truly the MVP, this man has gone above and beyond for me and my family. Helped secure a unit and when we realized we got a unit too small for all of our stuff, Johnathan stepped up and helped us out by finding us a new unit that could hold everything. He's always on top of everything and honestly I'll recommend any friends looking to store their stuff here just because of Johnathan.

Jonathon is amazing at his job!! We rented a 5*10 then 2 days later realized we needed a 10*10 - Jonathan made the paperwork and process so easy to switch. He explained everything in detail - really knows his stuff!! Public Storage must have a solid interview process - kudos to Jonathan

Great customer service, they care about their customers. Easy and cheap even got my first month for a dollar.

Excellent service!

Johnathan was very helpful in getting it where it gave the best deal and getting the unit we wanted. Made everything very understandable and easy. Great place and great people.

In July 2022, I made a "free reservation" online and the day before the scheduled move in day, my plans had changed and I no longer needed it. I called the location and they refunded me my prepaid rent, however I was still charged for a lock that I did not receive ($20) and a move in fee of $29.00. I never stepped foot on their property. The manager at the location was as helpful as possible, he refunded me the lock charge, but was unable to refund the $29 move in fee, it was out of his control. I talked to customer service several times. I left a message on the corporate line, but of course no one ever called me back. It states on their website that this fee is a "MOVE IN FEE". What if I didn't move in? It isn't about the money, it is about the false advertisement. They claim their reservations are free, but it simply isn't true. Also, some of their customer service reps are extremely unprofessional. One man was extremely rude and hung up on me. Another was taking care of her kids and kept putting me on hold or mute so she could deal with them. I have used this exact public storage location many years ago during a move and another public storage location in another state and never had any issues before. I would recommend using a different company in the future.

Jonathon is very helpful.

Johnathan and Tanner were great to work with. Johnathan went out of his way to get us into a unit and a parking space on very short notice. We will definitely use this facility again.

Jonathan is the man! Extremely knowledgeable and quick to helpful

The manager Johnathan is an amazing person and worker. You guys need to give this man a raise, he has gone above and beyond to help with issues from movers

Jonathan was amazing! Very friendly, knowledgeable, and professional. 👍

Was a great place to store my belongings and when I was ready to go they made sure things went smoothly . Great team and prices, happy customer overall .

Stephanie did great

Johnathan was very helpful.

The Relief manager was just a great person..helped us so much..

Brenda was awesome! She made the check in process easy and fast.

very friendly, very helpful

The staff is extremely helpful and understanding , when times are tough they are ready to listen and are understanding and willing to compromise leaving the customer feeling empowered and motivated to continue service with this particular property. The prices are unbeatable, the place secured and always there to assist their customers and provide any necessary answers. Thanks Public Storage for an excellent experience..

It's fair

Moving from another state and needing a place to store my household items until we could move into our house could have been a challenge. However, the folks at Public storage were so helpful and made everything happen without any problems or stress, even from a distance. Thanks so much.

Great customer service. Very helpful and explained everything in an easy to understand way. Would certainly recommend this location to friends and family.