Public Storage Self-Storage Units at 1775 Industrial Way, Napa, CA

Christina is just fabulous and so helpful

This review is not a negative reflection on the specific physical location or any employee or manager. (Christina is extremely helpful and nice!The location is great and secure.) This is a review for the business practice I was used by. I signed up for a spot, agreed to a price and parked my vehicle. Over the months and months the price kept creeping higher and higher. Understandable, could be a combination of inflation and property taxes, etc. But when I looked online to find the same unit type for almost $100 cheaper a month I called. I asked if I could have my rate be adjusted. The manager on site was courteous and tried to do what they could but I was told I would have to come to the location, close out my account, move my inoperable vehicle to a new parking spot (same size and quality) and re sign up with the online rate. They also wouldn't be able to pro-rate my move out/move in dates. With work I couldn't take the time to come the specific day that my account renews. Welp, glad to say I sold the truck and closed my account! Thanks for punishing long-time loyal customers Public Storage! 😘

Christina is very professional

Christina was wonderful made everything simple and easy!

thank you christina for your help today

Christina is management and she is so very helpful. And given I have had some issues she has also been very patient. Overall public storage is kept clean safe and a great place to place your things and leave with a smile.

Christina has been so nice and helpful. I recommend this place just because of her.

Chrisyins ess fast amf friendly

Christina is wonderful and very helpful when setting up. Love her

Christina is awesome

Such good people. Our stuff is safe and sound.

Christina is very helpful and just the love the storage here

Christina is fantastic the best experience I’ve ever had

@_#& that place man ,I had everything I owned in my unit including sthibgsbfrim my dad that I can never get back .Well my dad passed away and because my name wasn't on the paper work "Knowing I was the only one that used the unit ,he just payed the bill " they locked me out for 40 days & charged me for it ..when I couldn't come up with the money they auctioned my life off for 50 bucks.

Clean facility. Super helpful manager, very accessible and responsive. Happy we picked this unit.

Christina is always super friendly and helpful!!!

CHRISTINA WAS AWESOME 👌

Christina was very pleasant and professional. Maintains a clean and secure environment.

Just rented a storage unit for my brother. The app was giving me trouble and Christina came to my rescue.....she helped me every step of the way!! She is amazing and made my experience pleasant and efficient. Grateful she was available to assist me since I was completing the rental from out of town!! Loved doing business with Christina!!!!

My wife and I needed a storage unit last minute. We got everything set up online but went into the office to ask some questions. Christina was extremely helpful and super friendly. We really appreciated all of your help thank you!

Wow!!!!! Been there a while and recently had the BEST experience ever… Christina was INCREDIBLY helpful- offered an only slighter smaller unit for me to save money and made it SO EASY to switch. She helped me get the App which is incredible also, and showed me how to make the most of it!!!! I cannot thank her enough. I have been there a while, and she will definitely be a reason I stay. It’s so clean!!!! So safe!!!I LOVE IT! Highly recommend.

Very attentive and responsible!

Christina was very helpful and made everything clear as to what was needed to get in. Thank you christina

Christina is awesome!!!!

Un lugar cerca de tí y barato

Christina is wonderful

Very Friendly, wonderful service!!!

Great customer service very nice people

Christina was very helpful and very lovely. Super easy process and explained well

Great facility. Friendly customer service.

Christina is always there when I need help or have questions.

I love this facility. On of the best storage places I’ve ever used. It’s clean and laid out well and has excellent drainage. Given the rain that was important to me. Christina in the office is amazing. She’s been a great help since the day I came looking for a unit. Really nice and helpful. I whole heartedly recommend this location and Christina to anyone looking in Napa.

Public Storage is a great place to safely and conveniently store your extra stuff. Christina at the Napa location is always on site, is always friendly, and can solve any problem you might have.

Christina is always so pleasant when I come in to pay