Public Storage is a great storage facility. It is secure and the units are clean. The customer service that Chanel gives is amazing! She is very helpful, patient and went above and beyond to help me get the right storage unit size that I was needing. Thank you!
Chanel , was excellent with communication and helping me move my stuff on time . Great customer service . Thank you Chanel
I’ve stored my belongings here for several years, and I couldn't have asked for a better experience. The staff, especially Chanel, are fantastic—she’s super friendly, accommodating, and always willing to help, even when I forget my door code or lost my key! Chanel is incredibly customer-focused and gets things done efficiently and with a smile. She goes out of her way to ensure a great customer experience. The facility is always clean, safe, and well-lit. I felt confident that my items were in good hands. Highly recommend this place for anyone in need of storage!"
I love this public storage because of the customer service Chanel gave me. Very clean and great customer service.
Chanel was very helpful definitely goes the extra mile will use facility in the future
I had a great customer service experience with Amber at the Antelope RD location. She is friendly and professional and helped me out a lot.
Great storage spot conveniently located off the 215. Chanel was great, ran into her onsite a few times and she was always very accommodating and friendly.
I've been having some payment issues with my storage, that's actually in another state. The lovely Chanel at the Murrieta location assisted me, and help resolve my issue. She was patient, polite, knowledgeable, and very understanding! The fact that she reached out to me, trying to help me, speaks volumes. I really wish I'd get the dame treatment from other locations. I hope they keep her around, and treat her right. THANK YOU CHANEL. I really appreciate you!
Chanel went above and beyond her service. Thank you.
Chanel provided amazing customer service and the storage unit was clean and easily accessible. I love the app for getting in and out of the area.
I am very pleased with my service at this Public Storage. It is clean, professionally run, and anytime I have questions Chanel is on point with answering them and helping out with any issues I may have. Never disappointed with this place.
Chanel was awesome, I had a couple questions and she answered them easily and had good customer service
Chanel the manger at public Storage has been so thoughtful and kind to help me with my account and fix some late fees I had. If your looking to store your things I would recommend public Storage off antelope in Marietta.
I’m giving a 5 star review because Chanel is amazing!! When I first moved to SoCal I was in desperate need of a storage unit and I had found this one. Chanel walked me through the process and was patient with me and answered all my questions and made it a smooth process. She is very kind and really nice and she has this bubbly energy that is so welcoming when you first encounter her. This woman deserves a raise! I just love the atmosphere she surrounds herself with. I highly recommend this place and getting in touch with Chanel, you will not be disappointed.
Chanel is awesome and she deserves a raise!!! Give her a raise she has amazing customer service skills
All I have to say is my experience here was superb, Chanel was very polite and professional. Ty again for all your help
I came in to get pricing for a unit and had the pleasure of working with Chanel. Omg what an amazing young lady!! She’s sweet and kind and full of bubbly energy and very knowledgeable. She helped me when I was moving out of my old storage unit and needed a new unit! Highly recommend working with her for any of your future storage needs! If you want friendly staff, good quality units and great service come here!
Chanel helped me out with my rates and I’m so happy
Chanel is awesome and she deserves a raise! Came by and the move in process was super fast and easy.
I had written a bad review due to a price increase and Chanel reached out right away and made the situation right. I should have reached out to her to begin with as I know now she would have take care of the situation. Now that I know who to speak with if there are issues, I feel more comfortable knowing Chanel has my back. Thank you Chanel for helping to make this right.
Chanel did a great job with getting me situated with a new unit. She went above and beyond to accommodate my needs. Keep up the great work!!!
I had to get a storage unit to store all of my catering stuff and when I went in I was greeted by Chanel who was very helpful and got me all set up with the right size storage unit.
My experience today at public storage was a very smooth streamline experience. Chanel took care of all my needs in a very expeditious and professional manner. I highly recommend this facility.
This storage facility rocks my world. Kudos, Chanel.
We were in a rush and forgot some things we needed for the day in our unit. We had some questions and some issues but Chanel was able to help us out the entire way! Because of her we got what we needed and were able to continue on with our day.
I was in need of a storage facility and man...I'm happy I came across this one and Chanel! I wasn't sure how to go about getting a storage unit so I casually walked into this location and I walked out knowing everything I needed to. Chanel was extremely helpful and incredibly knowledgeable, no question that I asked was left unanswered. Thank you Chanel I will most definitely be doing business here!!
I was faced with a last minute move and needed a storage for my personal items quickly. I happened to drive by the Antelope location on my way to another appointment and decided to stop in. Chanel was super helpful, she gave me various options to meet my needs, and also gave me suggestions to save money. The sign up process was easy and flawless. She also educated me on how to use the mobile app. I can say my overall experience was great I would recommend.
This is the best storage I have ever been with. Everyone is nice, especially Chanel, She helped us find a cart when we were struggling, trying to move our items inside storage. I have been doing several storages over the course of five years and this one is by far the best one I have ever dealt with
It’s quiet and extremely clean. I feel safe every time I go there.
Just wanted to say the employee I met, Chanel, was super helpful and able to answer all my questions. My experience with public storage has been positive.
Went to public storage to rent a unit and I had no idea what I was doin. Thank God Chanel Megna is an amazing employee. She asked a few questions about the sizes of the rooms and what types of rooms we were moving and within seconds she knew the size of the unit I was going to need. Her bubbly personality and great sense of humor made her even easier to work with. Not only does she possess all of these other attributes, but she is an incredibly beautiful woman. The location gets 5 stars but Chanel gets a 10 star review in my book all day!
Chanel was second to none happy to help 10 10 for effort proud of you 🤙🤙🤙🤙
Chanel was very helpful and responsive in helping us move to a larger storage unit! Great customer service - 5 stars
I called and got some good info from Chanel! She was super helpful and made everything easy to understand. I asked tons of questions and she was super patient with me, which I greatly appreciated. Will definitely consider this spot for storing my stuff!
I was assisted by Channel on a Saturday afternoon and she was great helpful with all I needed. Really great customer service.
Quite professional service from amazing staff,especially Chanel. She goes above and beyond in her duty to provide friendly and professional service 👏
Chanel was very friendly and helped me quickly and efficiently. A delight to deal with.
Chanel, was very helpful for all the questions I ask about the cost and the size unit I would need for a one bedroom apartment that I’m moving out of. Highly recommend this location for their services and customer services.
Very clean and professional staff. They always returned my call. I’m so happy I chose this location.
Great customer service, Chanel is always so helpful and sweet. She definitely makes having a unit here more pleasant 😃
Great facility and super clean! Highly recommend this storage location and Chanel really is a fantastic employee there. She is extremely helpful and the condition of the facility shows. ⭐️⭐️⭐️⭐️⭐️ Five Stars
Awesome staff, Chanel helped me find a storage box to fit my extra detailing supplies that was the perfect size for what I needed. Haggle free, quick & simple process. Definitely recommend coming to the one in Murrieta. Thanks Chanel!
This Public Storage location in Murrieta just rocks, thanks to Chanel's stellar customer service. She has all the CS skills, including that perfect balance of professionalism and human warmth that makes it painless to reach out, and has been able to competently and efficiently address any issue or question I've given her. ALSO, her location always looks SO much nicer and better-kept than others I've dealt with, I think she must handle that, herself. I can highly recommend this Public Storage location!
Miss Amber was very happy full today and very knowledge of her job.
Best place to store your valuables. The staff is friendly. Chanel is wonderful help.
Chanel was Very nice respectful made me feel very comfortable 5 stars.
I was moving my mother and it was a hard time. I met Chanel and she was the best. We were kind of down but she made the process seem easy and was very personable and kind throughout! I have recommended Public Storage to my friends and family and love how clean and friendly the atmosphere is!! I would recommend them and in particular Chanel.
The service I received from Chanel during my visit here was wonderful! Definitely a great experience.
Chanel Teresa. Megan was great to me and my family. She’s very friendly and very knowledgeable. I definitely would highly recommend her. Thanks again Chanel for helping my family.
Channell was very helpful with the whole process start to finish! Thank you again
Ran into a technical issue with gaining access through the gate and Chanel was super nice and professional. She was able to reset my code and tested it out herself to get me through.
Public Storage is great as always. In my opinion this is the best place to store things. Everything is thought out to the smallest detail for ease of use by customers. The ceilings here are much higher than most other storage units, giving you more storage space. All units have a fire extinguishing system installed, the area corresponds to the stated dimensions, lighting works everywhere, and there are no troubles such as thresholds that may prevent you from using wheeled carts. Because of my work, I often have to rent warehouses in different places and I can confidently say that at Public Storage everything is always perfect, unlike other similar networks. Special thanks to the Chanel manager for his professionalism, responsiveness and quick resolution of issues.
I rented a 10x10 unit from Public Storage in Menifee for two years and I was very satisfied with their service. The facility was clean, secure, and well-maintained. The staff (Chanel) 👍🏾👍🏾 was friendly, helpful, and responsive. The prices are reasonable for different sized units. They offered online payment and access to open gates and doors with your phone with the APP. I would recommend this storage company to anyone looking for a reliable and convenient place to store their belongings.
Excellent job from Chanel 5 stars need more like her
Excellent customer service by the representative their Chanel I will refer to any friends of mine due to the service thank you
I recently had the pleasure of working with Chanel, the property manager, during my move-out process, and I couldn't be more impressed. Chanel truly went above and beyond to make the entire experience seamless and stress-free. As a member of the military, uncertainty is part of the package, but Chanel's exceptional customer service made me feel supported every step of the way. She was always prompt in returning calls and messages, ensuring that all my concerns were addressed promptly. Her efficiency and professionalism made the transition smooth, which is invaluable to someone like me who never knows when the next move will be. If given the choice, I would rent at this location again solely because of Chanel's outstanding service. Thank you, Chanel, for your dedication and commitment to excellence!
Chanel, provided great customer service when getting my storage spaces, at public storage.. she is very helpful and will answer any questions you may have.
Chanel is great. She has great customer service skill and provide tremendous help when I was trying to get the storage unit.
Chanel is awesome. She was very friendly and helpful. The facility is very clean! I would highly recommend.
Chanel was super helpful, and kind! She made the whole process very easy.
Chanel is an All Star employee! Great customer service, clean facility all at an affordable price. Wow, great job! 👍
First time renting a unit from here. Happy to find the facility clean and well lit. Dealing with Chanel was an absolute pleasure.
Chanel was amazing at helping me find a unit and the facility was very clean. I highly recommend it.
Chanel provided excellent service.
This is my first unit renting experience and Chanel has made it such an easy transition, answering my many many questions promptly and kindly 😅. When I decided I needed a second unit for a month or two she walked me through it, explained my options and she was even able to get one(the second one) 3 doors down! It was perfect! The property is very clean and well maintained. It’s secure so I don’t need to worry about my belongings. I’m very happy with the experiences I’ve had. Thank you Chanel!
Chanel always has a smile and is willing to help with any questions or issues, she’s one of the most helpful associates I've encountered while being with public storage!
Chanel was such a great person to work with. She made it easy to move in and move out. If you are looking for a trusted place to store your stuff I would highly recommend Public Storage.
Amber is the most impactful site leader in Murrieta on Antelope Road. She cares about her clients and is always meets their expectations! Promote now!!
Used this storage unit for almost 2 years, Chanel the manager was amazing to work with, and always rembered you even after a long time. I spent a long time having to sort through a garage worth of things, but through it all, the bathroom was always available, well stocked and clean.
Representative Chanel has been such an amazing associate to me and my family, she found us the storage we needed in a timely manner, have us a walk around of the storage unit and has kept us up to date when our payments are due, with reassurance that our property will be safe and protected with courtesy calls I will definitely me spreading the word about the hospitality and camaraderie here at Public Storage! Thank you Chanel!!
We have had the best customer service ever Chantelle is amazing she wentvout of her way to help us. Thank you for everything
This place is super safe and clean, I’ve had my things here for awhile, and I’m so super grateful for Chanel and her help! She goes above and beyond with a smile…thank you Chanel!
I had a the best experience with this storage facility. Working with Channell was a pleasure. I would highly recommend..
I have had a unit here at the Antelope Rd location, multiple times. This time I’ve been using Public Storage, has been for about 13-14 months. During this time, I’ve had quite a few interactions with the Manager, Chanel. I have to say, in all the years of my life, having many, many different interactions with Managers, or other employees at companies I’ve done business with, Chanel has by far been the most attentive, personable and helpful person I’ve had the pleasure of dealing with. I’ve needed her help countless times, and every single time, I’ve been more than satisfied with the way she handles my issues. I’m not implying that I’ve had issues, that were the cause of anything her, Public Storage, or anyone else that works there….these have all been issues created by myself…..haha. She is always very kind, and compassionate to my situation. She always gives me the information I need, to fix the problems I’ve caused. And she always treats me with the utmost respect. My dealings with her, have always been very pleasant. It’s almost like she treats me like I’m a personal friend of hers….and she always looks out for my best interest. So…..Chanel…..thank you, very much! I couldn’t ask for a better experience, dealing with a company I’m financially tied to.
Chanel was very helpful when I was chking which storage unit to use .. I really appreciated her help and attitude
Wonderful experience checking in, Chanel is lovely, best storage experience I’ve had!!!
Chanel runs this facility fantastically. It is always clean and tidy. The bathrooms are always stocked and clean as well. You can download their app and open the gate with your phone making it super easy to come and go.
Absolutely horrible experience here. I was told I NEEDED to put money in to reserve a unit and to come by the next day to get my lock and key and access code etc. I get there at opening time and doors are locked. Ok, I get it sometimes businesses open a little late. 15 minutes go by and I see no movement so I call and leave a voicemail. 30 minutes now, try the door again and still nothing, leave another voicemail. 45 minutes now and still NOTHING!!!! I went to another business down the road and got a unit there. Also in explaining the situation to the other unit, they told me it happened to someone else too a couple days prior. My boyfriend and a few family members went there a couple months ago HOURS after opening (around 12) AND NO ONE WAS THERE AND DOORS WERE LOCKED! If I could give 0 stars I would. $115 for nothing! Hopefully, I get it back. DO BETTER!
Worst storage ever in the business. Don't store with this place unless you want to get ripped off by the incompetent manager there or want your stuff stolen with all the break-ins that happen there as well.
Chanel takes amazing care of her customers and this facility! Thank you for everything, Chanel!
Great customer service with Chanel, she was very friendly and knowledgeable!
Chanel is one of the most kind customer service people I have ever met. Her kindness even towards others that came in while I was there make her a person I enjoy having to come to with my questions and concerns. Therefore when my code and app were not opening the gate for me “all of a sudden” I knew I could be comfortable going to her, and she fixed it immediately.
Great place to store stuff stuff is so helpful especially Chanel!
Channel was wonderful. She deserves a raise!!
I needed an urgent storage space and Chanel helped to reserve the space and she welcomed me and showed me around to pick the right size . Wonderful young lady, professional, helpful. Thanks a lot.
Had a pleasant experience with Amber assisting me in upgrading my storage, no hassle, very knowledgeable. Thank you!
Chanel was extremely helpful when my storage unit was broken into.
Chanel really went above and beyond, helping me setup my initial rental and helping to pick the perfect unit for the location and type of access that I needed.
Thank you!!
This is one of the best managed storage facilities I have ever had the privilege of dealing with. Chanel has been great to work with, awesome customer service, and if you read the other reviews you'll know why... it's the CS that makes a big difference! Good location that's easy to get to also helps.
Outstanding Service by Chanel, great location and pricing, Highly Recommend!
Chanel is amazing. She’s always so nice when I have questions and concerns. Thank you!!
Loved the young lady that helped us very informative. Very knowledgeable on the units I definitely recommend her and this storage units to everyone!! Again Chanel was wonderful!
Chantel was awesome. They close at 6pm. I got there at 5:59 and she patiently helped me out. My girl spoke to her a few x’s on the phone and says, “she’s is just a doll.” Thank you Chantel for helping us out. Our continual business is yours.
p.s. Nice Camaro!!! We are Camaro buddy’s. Hhaa. Freedom
Menifee Location, family Oriented. Thanks to Chanel who is awesome. Warm and friendly atmosphere thanks to Amber.
Amber and her manager were awesome to work with! We were in a jam and they assisted us immediately to transfer our unit to a bigger one! Thank you ladies!! Friendly and professional.
Amber did a great job explaining options and how the system works. She helped set up my app so entry and departure is easy. Great job Amber!
Amazing customer service chanel was so helpful and the prices here were cheaper then anywhere else I were highly recommend this
Chanel was wonderful! Been at this spot for awhile, but it was time to go. She was very friendly, attentive and understanding. Answered any questions I had and solved what I needed to move on with my life.
Thank you.
Easy, fast, move in. I had everything taken care of within a 24hr period.
Chanel was able to accommodate our needs and make our check in as smooth as possible.
Chanel makes everything effortless. Quick and friendly. Great Job!!!
Great storage facility with amazing staff. Chanel was so helpful throughout the process. I love that they have 24/7 monitoring!
Staff was always super helpful, rented there for about a year and was easy to cancel when I no longer needed the space. Would rent again.
Chanel was a joy to work with and was very helpful in providing the details in all available units. Her personality shines through and makes what is just a simple rental unit experience one to enjoy and smile through and through.
Staff is very friendly and helpful.
Chanel here at the Antelope Rd Public storage is phenomenal. Very communicative and helpful ! Not to mention her great energy and passion to help. Very grateful for her making my experience nothing less of wonderful at public storage space! I highly recommend this location. The storages are very clean, true to size & they have dolly’s to move your stuff also !!!!
I’ve been with public storage since early this year, and they have been nothing but great!! Outstanding customer service! Especially Chanel, who’s been quick to respond and accommodating!! Thank you for all you do!!
Chanel was very helpful at helping me pick a size for the stuff I was storing. She was very nice, professional and made everything so easy!
Thank you Chanel for being helpful and friendly. I hope you have a great day!!
Great service, care and thoughtfulness.
Chanel is awesome I highly recommend coming here.
Chanel is absolutely amazing! Great customer service, extremely patient and understanding. I couldn’t thank her enough for all she has done for me.
Thank you!!
I really enjoyed the service through this place. They were very welcoming and helped me thoroughly with all of my questions. Chanelle was extremely helpful. I got set up in a locker extremely quickly after entering and I hope to always have this much ease and good customer service with storing my items in the future
Nice young lady, Chanel was super helpful. Answered all my questions and went above and beyond showing me the ins and outs with storage tips was patient with paperwork. Very nice customer service.
Great Facility,And the staff here is amazing!! 5+Stars
Amber was an amazing help to me today. She was patient, understanding and kind. She listened very carefully to everything that I was communicating to her and was able to successfully and professionally accommodate what I needed given my very pressing circumstances. She has a solid understanding of the business and showed to have a great work ethic. There is no doubt in my mind that she is a great asset to Public Storage. I hope the Public Storage executives appreciate her hard work and dedication.
My unit and 10 others were broken in to I suggest you keep your valuables at home and only store stuff you won’t miss.
Clean facility. Chanel has good customer service.
I was hot I was tired and I really couldn't just not have good service and I was pleasantly surprised when Chanel the office manager at Public Storage was available to treat me like I wanted to be treated very quickly very efficient and it got me in got me out so I could just handle my business and be done with it I really appreciate her expediency thank God for Chanel
I’ve had my unit there for almost a year. The manager at Antelope Rd, Chanel, is always super nice and very helpful. She cares about us customers and looks out for us like as if we are her friends. I’m usually late on my rent and she’s who I always request to speak with because like I said, she’s super nice and takes care of me. Thank you Chanel for being so kind and always looking for us.
Very nice and clean facility. Very affordable and easy to move stuff into the unit. Great customer service. Chanel the manager was very friendly and helpful. Glad I found this place.
This Facility is amazing it is well kept Chanel has always been so great with any issues that have come up and been able to help me I am so glad we choose Public Storage especially this site just perfect.
Chanel was so great and pleasant to work with!!!
Chanel is awesome and always helps me. Thank you again
Chanel at Public Storage was a most enjoyable experience, in customer service and professionalism. I chose them in addition to the great customer service, but also they are centrally located and easy on and off access from the freeway. The place is clean and quiet. They also have the best rates in the city. I would recommend Public Storage in Murrieta on Antelope road to anyone who's looking for storage units.
Chanel is so much help ! Has the greatest attitude & personality .
I'm moving from El Cajon (San Diego) to Winchester CA . Finding storage sight unseen was scary. I spoke with Chanell originally and she was SUPER helpful and kind with helping me find the best way to reserve my storage unit. She saved me $$!
July 1 when I was scheduled to move in I had to find the location in an area I was un familiar with. I called while on my way to the storage I wanted to know if someone would be there to help me, guide me etc. and Amber who was working, but due to leave before I arrived,waited 30 min for me to be sure i was comfortable with the process. THAT IS GOING ABOVE AND BEYOND in customer service! Thank you Ladies! Your help these last two days was priceless!! and my storage unit is clean and perfect!
Channel was of great service to me and my family
Very informative about the storage unit I rented. She continues to be of great service to me.
Amber is very helpful, whether it’s in person or a question over the phone she’s got it covered! Overall great experience here.
Came into check out prices Amber was very helpful with information.
Chanel is awesome and always helps me out. Great facility and always clean
It's a very rare occasion in todays world when I come across such excellent genuine customer service like I did with an employee at the front desk by the name of Channel.
She truly gave me faith back in the human race regarding her attitude and willingness to help me resolve my account issues. It was a delight to engage with a person who has such a great attitude and desire to help.
She is a gem and I hope Public Storage knows what an AMAZING employee they have representing their company.
As the saying goes:
"The front desk is the director of first impressions" and it doesn't get any better then her!
Thank you Channel♥️
Elizabeth Crawford
Customer for over 5plus years
I got a pretty good rental rate. The manager Chanel is very friendly and helpful. The location is near the freeway which is pretty convenient. The restroom is always spotless
Chanel was amazing!!! Our unit was much cleaner than the last storage place we rented from as well big plus!
Miss Chanel, I can't tell you how much I appreciated your calming presence and caring personality. I went just to pay for my storage but I left with much more.
The day I saw you was a heavy day for me and somehow you could see through my tough persona. Your warm soul could light a room in complete darkness. What a beautiful woman you are. Thank you for your spirit. Public storage is lucky to have you.
U Are Destined For More.
Til we see wach other again
Whit
Amber made the very annoying moving process smooth and fast. I had my unit in 5 minutes.
Amber was the best!! She went out of her way to come to a different location to make sure we could get a unit that day since no one was working at this location. ABOVE AND BEYOND!
Best service ever, very knowledgeable about storage
Chanel is the best, she is always so kind and helpful.
Highly recommend this place. Chanel was AMAZING. She went above and beyond to answer all my questions and help me find the space I needed. She was a total sweetheart and even my daughter can't stop talking about how sweet she was. I'm recommending this place to family and friends.
I helped my cousin locate, move and store her belongings after she had an unforeseen "hardship"... I called & visted a few other facilities before I got to this storage facility. The property manager, Chanel, was EXTREMELY helpful, patient and knowledgeable... she showed us what size she needed VS what we thought she needed. She made the process so easy and effortless (as it could be in the situation). This location was well taken care of, clean, secure and affordable. We are absolutely happy & thankful that we came here.
I have some furniture I’m thinking about putting in storage so right now I’m just interviewing different places but after talking to Chanel at public storage, I know exactly where I’m going to go. She was helpful, kind, sweet Knowledgeable, and professional. Public storage wins hands-down and everyone knows that it’s not the company it’s the people that work for the company that makes a big difference
chanel was very helpful polling she showed me the storage space and gave me all the info I needed.. thank you gurl...
Chanel has been the best help thanks to her I was able to store my stuff safely and know my stuff is in good hands!!!
Chanelle gives the best customer service. She always greets me with a smile, and she helps me in anyway she can.
Staff is always helpful, Chanel in particular, between moving units and keeping stickers on our locks her customer service always goes above an beyond. Also has a great smile!
Chanel is an amazing property manager. She is kind, patient, empathetic and trustworthy. Thank you for your outstanding customer service and support.
Had a great experience at the Antelope Location. The front desk person was very knowledgeable and friendly, think her name was Shannel. Facility was clean
Highly recommend. Chanel was exceptional!
Chanel is such a sweet, dedicated employee. She gets 5 stars from me!!
A lady by the name of Chanel really went out of her way to help figure out what I really needed. Honestly one of the best service experiences I've ever had. Thanks again Hun 🤘
Cheney is awesome, thanks
Friendly service. Clean facility
I highly recommend this storage units. I called to get information and prices about the units ,staff member Chanel was excellent , excellent communication skills with her customers ,perfect personality very kind and very professional spoken. Explain prices and location of a units to a T, this is the reason for my five star.
If your looking for a safe and secure storage with actual people, like Chanel, you can talk to, this is the place. Thanks Chanel for helping me out with the setup process. Woohoo!
The best location for storage in Murrieta!! Channel is awesome and very helpful! Highly recommended! 10 stars ✨
Great service from Chanel, she had a lot going on when we arrived but still provided us with exactly what we needed quickly and efficiently! Thank you!
Chanel is out of this world! She goes above & beyond to help you, has amazing customer service skills, & is extremely professional. I highly recommend you have Chanel help you with all your storage needs. Will be telling all my friends & family to come here!
One of the best places to keep your stuff safe and stored! The staff is friendly and amazing! Shout out to Chanel who helped my family and I through a difficult time!
Professional is the only way to describe your team. The facility is always spotless and the employees are always helpful and courteous. I had a few problems with the automated billing, but Chanel took care of everything right away. Very Knowledgeable and professional staff. 10/10 will recommend
Channel was a great help in explaining the differences on the costs and sizes of each unit... also very friendly
Had a very pleasant experience! Amber was patient and helpful!
Just wanted to say that Chanel was great! She was so nice and helped us find our storage last minute and glad they had one open since we are moving end of month. She was super helpful and honest. Also, her calmness was a plus! Highly recommend this place. It’s a little pricey, but its a convenient location for us.
Chanel was awesome. She was very helpful, knowledgeable and very personable. Public storage must be proud to have Chanel represent the company! Thank you.
I had the best experience with Charel at Antelope Public Storage in Menifee. She was very informative she help answer a lot of questions I had and I feel this facility is very fortunate to have her representing there company.
I have used public storage many times over the years, at various different facilities across California. The local staff in the Temecula valley has been the best so far, Chanel is a rockstar, very attentive willing to listen and eager to be helpful. Facilities are in great shape, and it's always been neat and clean every time I stop in to find something I have buried in my storage. I would definitely recommend this outfit your short-term and long-term needs.
We are so big into Halloween, we had to make the decision to get a storage unit for it. We walked in to see if it was the right fit for us and Chanell was amazing at helping us with our decision on a storage unit. She sold us to come here. She went over and beyond. She was very friendly and accommodating to us. If I could give her 10 stars I would. Thank you so much for help!!!!
Channel is awesome. Thank you so much for all your help and care. She made everything is so easy and very helpful. I definitely recommend.
Amazing!!! One happy customer
It's kewl Chanel is very helpful, especially navigating the website
Great company always keep it safe👍
Chanel is literally amazing!! She works so hard and is so friendly!!! I was shocked she doesn’t own the place! Thank you for helping me with all my questions and being so friendly!
The staff is awesome . Chanel has always been so helpful and nice . Helped me find the best option for what I needed . Highly recommend.
Chanel was very helpful, fantastic customer service, went out of her way to help me. I would also like to mention she has a great 😊.
I would recommend this Public Storage.
Chanel was amazing! After having a horrible experience at the last storage I came here. She helped me with an amazing attitude. She explained everything very clearly and she even helped me when I was having lock issues with my storage (user error). Every month when I come in to pay my bill Chanel is friendly and always willing to help. Overall this is a great storage facility and I highly recommend her and the company.
The management here is some of the best I’ve had the pleasure speaking to. Polite, kind, and go the extra mile.
Chanel has been amongst one of, if not, the best in her field. Her kindness, eagerness, and helpfulness is exemplary in this day and age. An asset to anyone in need of storage. Just short of helping me unload my unit into her facility, I couldnt have asked for anything more!
Chanel wass professional kind and courteous.. The move away from California was hard and we didn't have a lot of options of where to store everything but she helped us find the perfect size storage unit and made things easier on us during this transition in our lives.
I called inquiring about location, prices, and options. Chanel was able to answer all my questions and treated me with the upmost respect and caring attitude. Highly recommend and if you get a chance talk to Chanel she will brighten your day
Front desk rep AL was very knowledgeable and polite. Exuded great customer service. Helped my husband get our storage unit with ease and lifted our stress level from continuing our search. We are greatful for AL. Thank you.
Thank you Chanel for such a professional, friendly and awesome experience.
Thank you for accommodating our storage needs and fixing the issues we were facing. We look forward to doing business with Public Storage because of your great customer service.
Clean storage. The prices are reasonable. An the manager Chanel is wonderful, very kinda, and on point with the information that was needed an provided. Thank you!!
Chanel was amazing in helping me select the right boxes for my move. She was very friendly and was a big help. Thank you!
Chanel was very helpful. I had my unit for 3yrs before closing it. Very clean property, prices were ok. Thank you
Chanel was the person who helped me. She is really hands on, and took a personal interest in my problem. I was impressed with her professionalism and she knew the system in order to make sure I was happy with my storage needs. I would highly recommend this particular storage spot, and Chanel specifically. Thank you! 😁
Customer service is great
Great customer service. Thanks Chanel!
Best experience ever when dealing with this place, Chanel was the most helpful manager I've ever encountered in any type of business transaction. She was smart, knowledgeable and very kind. She absolutely loves her job. I wish I could interact people like her in every business I walk into.
Not only is this location super convenient in location the customer service is out of this world. The good price brought me here but Chanel their employee will keep me coming back, she was so delightful and helpful with my unit. Thanks Public Storage!
Great customer service from Chanel. Quick easy and reliable. I was in a jam and was taken care of. Thank you
Chanel was so helpful. Very good with customer’s. Always a pleasure to work with her . Thank you Chanel .😊😊😊
Big Al was super helpful and friendly. Made for a great experience.
Al was a huge help! He provided us with all the information to choose the right unit for us! We’ll definitely be referring family and friends to Public Storage!
I had a great experience at this place. I spoke with Chanel and she was very kind and helpful!
Channel she is best service
I was quite pleased with tha help I received from Chanel she was very pleasant communicated well and met my needs for storage
Thank You public storage for having employees that go the extra mile Tnx again Chanel👍😎
I put a hold on a unit and was given 2 weeks to get my plans in order. I finally secured my mover and move in date. The hold was supposed to be until Feb. 22 and today Feb 16 they called to inform me the unit was rented out to someone else and they have no others in the size I need. Do not be lulled into a sense of security with these holds. THEY MEAN NOTHING TO THEM.
We came in looking for storage and Chanel assisted us. Very Friendly & knowledgeable and took the time to show us different sizes of storage. Finally we choose one and started the rental process and she was very efficient. The following day we started to move our stuff in the storage and she saw us, she came over to say hello and check in on how we are doing and if there is anything we need to just let her know. we really appreciate that! Thanks Chanel.
This facility is immaculate and the prices are very reasonable. The customer service here is everything!
Chanel was very helpful and professional. I'm looking forward to coming back
Came in with some questions and the gal that helped me, Chanel, was excellent. Friendly and helpful and was able to get me the answers I was looking for. The location is nice and clean, plus not to far from where I live.
Good service done by Chanel!! Smiling, friendly, and Knowledgeable about what she’s talking about!! Thanks Chanel for the good work!!
I couldn't get an answer from management and the office staff was untrained apparently because I ended up paying for 3 storage units last month because they couldn't figure out how to transfer me. I. Still waiting 3 weeks later after paying over $700 3 weeks ago when I only needed one unit wich should have been $216. It's ridiculous there are not more options for storage.
Enjoyed the experience as much as one can enjoy something mundane. Shout out to Chanel for making my day a little brighter with her great attitude.
Chanel was great. Super friendly, helpful and informative!
Chanel provided me with great service.
Chanel is a wonderful employee and knew everything to help me adequately find the right unit. Very rare these days are the above and beyonders! Would recommend highly
Chanel Greeted me With a Smile. She Was Very Knowledgeable and Able to Help me With all my Questions. She was a Great Help.
Great location! Chanel was very knowledgeable, polite and helpful! Keep up the great work!
Al was extremely helpful in getting me all squared away for my move and with storage. Means a lot especially being a veteran its always good to have your stuff locked away and secured. Thanks boss!