Public Storage Self-Storage Units at 240 E Whittier Blvd, Montebello, CA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 5:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 5:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 76/moSmall 5'x5'
$ 76/mo $101Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x5'Online only price$ 76/moSmall 5'x5'
$ 76/mo $101Best Price Label1 unit left!
5'x5'Online only price$ 77/moSmall 5'x5'
$ 77/mo $102Best Price Label
5'x10'Online only price$ 86/moSmall 5'x10'
$ 86/mo $114Best Price LabelHurry!
8'x20'Online only price$ 125/moParking 8'x20'
$ 125/mo $166Best Price Label2 units left!
- Uncovered parking
7.5'x10'Online only price$ 135/moMedium 7.5'x10'
$ 135/mo $180Best Price LabelHurry!
10'x10'Online only price$ 149/moMedium 10'x10'
$ 149/mo $199Best Price Label
10'x10'Online only price$ 164/moMedium 10'x10'
$ 164/mo $219Best Price Label1 unit left!
10'x20'Online only price$ 266/moLarge 10'x20'
$ 266/mo $354Best Price Label1 unit left!
- Inside unit
- 1st Floor
8'x25'Online only price$ 276/moLarge 8'x25'
$ 276/mo $368Best Price Label1 unit left!
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Montebello
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Montebello Storage Units Near Paramount Boulevard
In a city named after a "beautiful mountain," it's no wonder why Montebello residents choose to settle down in this town! Thankfully, the good-looking Public Storage near the Rio Hondo fits rights into town, and is so convenient that customers can make more space at home with ease!
A manager lives at the property to help customers choose the units that are available in indoor and drive-up, outdoor storage areas. Store little league supplies and other gear between games at Rio Hondo Park in a small 5x5 unit. Moving soon? A 10x30 unit is big enough to store the contents of a multi-room house to save families of all sizes money.
Customers can also store a vehicle in one of the car storage parking spots on site.
A short drive from the 605 freeway, this Public Storage is where residents turn to for cheap storage near the Pico Rivera border.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 559)
Thank you for your help Jason !
Thank you Jason !!
THANK YOU TO JASÓN AND PEDRO FOR THE HELP !
Quick easy and friendly thank you
Professional and effective.
Jason was very helpful and made the whole process extremely easy
Service very good, excellent customer service.
No me gusta porque tienen un horario muy restringido no puedes estar despues de 5:30 pm es la hora que uno sale del trabajo y uno puede ir a dejar o a sacar algo y no dan tiempo seria bueno que dejar ir más tarde
Pedro muy mala actitud y juicio de tu parte al tratarme como si yo fuera un ladrón o cómplice del incidente qué pasó anteriormente me siento total mente discriminada por esta compañía y tú persona Pedro espero que el trato que me diste y el warning que me dio lo de con todos me siento muy mal y estoy buscando otro local
Great customer service!
Excelente servicio pedro
Pedro is supef friendly, he helped me save money on my monthly rent. Thank for all you do Pedro.
Very good service 👍
Jason the manager was very helpful when i had any problems and the place is very clean
The manager Jason helped me out alot thank you!!
Jason was very helpful and understanding. Any time I have a question they are very helpful over the phone and in person. If your in the area and looking for a storage spot I definitely recommend this location!!!
THE MANAGER JASON HELPED ME OUT TODAY THANK YOU.
THANK YOU JASON HELPED ME FIND THE RIGHT SPACE AT THE RIGHT PRICE!!
THANK YOU TO THE MANAGER JASON WAS A BIG HELP!!
My friend was trying to rent a place for her motorhome. The workers told them.ok park your motorhome in a little spot , then told them they had to take it back out. Because they have to do things online. They wouldn't let them do it online right at the place. To me these workers do not need to be working there. They sound shifty to me
Thank you for helping me Jason!
Spoke with Jason since we were taking our stuff out of storage. He was very informative and helpful and understanding. Helped with everything I needed and helped move stuff out. Amazing guy. Totally appreciate his help with everything
jasondid an amazing job assisting me in a timely manner. Recommend this public’s.
Jason was really helpful thank you for everything !!!
WOW... what can I say. I really liked the previous manager here at the Montebello Public Storage but what a way to step up the customer service integrity. Hiring Jason as the new Montebello Manager was a smart move. Jason is exceptional. He has been so attentive and helpful. I've also never seen the floors and facility so clean. He always has a smile on his face and I see him greeting everyone with warm hellos . He has been so respectful I and I'm grateful to have Jason as the new Montebello Manager. Thank you
Esta muy bien el espacio me gusto diana
Jason Very helpful with finding me an affordable price for storage.
Muy buen servicio, recibí la información completa de parte de Diana y fue muy explicita
Diana the customer service receptionist was very helpful n patient..not only with us but customer before us..
Margie was super friendly and took her time with me. She showed me the space and always got me logged into the App. Thank you so much fof yiur great customer service
Margie was very helpful. She showed us how to access in and out of the gate. How to use the app and etc. I recommend this place to anyone!
Margie help me fine the best deal!! She showed me the space and helped me get the mobile app. Great customer Service, so ask for her if you guys need help.
Margie helped me find a space for my mother by making me a resveration and looking around the area for me. Thank you for taking the time to do that for me
Margie helped me with my rental today and she was very friendly. Thank you for your help
Margie was nice enough to help me get the mobile app so I can open the gate with the app.
Margie was nice and helped me do a reservation and helped me fine a space with a great price and promo
Margie was very helpful. She gave really good customer service and provided us with all the information we needed.
Margie, has been very helpful she is one of the nicest and sweetest person. She deserves the very best in life and also a raise at work she went above and beyond.
Margie was very helpful with my rental, she was able to show me the space.
Margie Is been very helpful with all my entire reservation
Great place to store
Came in looking for a space and Margie greeted me and was nice to show me the unit and helped me with the rental.
Margie helped me complete the rental over the phone and got me the space I needed, thank you for the help
Excellent customer service from Margie! She was very helpful and friendly. Facility is clean would recommend to anyone looking for a storage!
Margie helped me do my rental over my phone and was so Findley and helpful. Thank you for your help Margie
The hours do not fit people's work schedules. . I work at those hours. At least stay open later on weekend or one day during the week until 8 pm. Can't always wait for the weekend to enter my storage.
Finding a space that fits my needs and for a good price was easy to do thanks to Margie. She was knowledge and very helpful. Moving is tough and frustrating. It's great to find people that make it easier.
This location doesn’t even deserve one star! I’ve had multiple issues with this location. Poor management! VERY Unprofessional! I’ve called TWICE for a district manager to contact me and NO ONE has returned my call. TWICE to complain to “customer service” again NO RETURNED CALL!! But! When my credit card expired for payment, Public Storage is QUICK to contact you. Public Storage is QUICK to raise their prices to your rental unit. It’s a shame that Public Storage treats their clients poorly. Oh and the family drama the property manager dealing with (how would I know this?) Because the property manager is also on personal calls while making her rounds on premises. YOU’VE BEEN WARNED-DO NOT RENT AT THIS LOCATION!
Great customer service. Thank you Jason!
Margie was a big help with my rental
Clean and safe place, Margie was super friendly and helpful, would definitely recommend this place
I give them a 5 star, the property is clean and the girl Margie in the office is very nice. I highly recommend others to rent here. Ask for Margie.
Margie help me with my rental great job!
Mis pertenensias seguras y el personal conprensibos
Margie is amazing, she has great customer service! She helped me complete my rental over the phone. Thank you for all your help Margie.
We are very happy with the the service we received. Margie was really helpful and friendly. Made the process easy and fast. We really appreciated it
Margie was a big help, she helped me complete my E- rental and help me fine the right space.
I want to highly recommend talking Margie super helpful very knowledgeable of on site questions and answered all my concerns. She needs a raise!
Margie has great service
Margie is super friendly and helpful
Great customers service for Margie👍🏽
Margie was a big help,
Margie was so helpful and super patient. She made my first rental experience fast & easy. The entire facility and unit was spotless. Excellent costumer service.
Margie was a big help and the property is clean and the restroom was super clean.
Maritza. Me dio buwn trato me enseño ls unidad me explico muy bien todo ,gracias felicito a Public. Storage. Por tnee buena empleada gracias Maritza
Excellent safety place
Nice property and Margie is very helpful
Margie helped me get the App and with my monthly payment
Muy buen servicio al cliente
Margie was a great help
Margie is awesome 👌 come see her
Margie was a big help, I was going to rent in Whittier but the property was closed so I came to the Montebello location and she was friendly and helpful.
Wonderful people helpful always attentive Patience above all Thank u for everything
Trinidy was awesome
Thank you Briana Guillen for all your help! My mother is truly satisfied with all your hard work. I will be returning to this public storage because I know Briana is always there to help.
Great customer service!
Everyone is kind but I give many thanks to Margie who helped me rent a 10×10 unit. It was an excellent service to who helped me
Good customer service by margie
No security storage
Margie was a big help, I needed a the push cart and she is super friendly.
Margie the property manager was very helpful with the auction unit I bought.
great customer service
Clean property good customer service
Margie is a 5 star
Margie was a big help today, we came all the way from las Vegas and she helped us out this morning.
Margie helped me get storage and the app
Great stay here! Highly recommended
Margie was bright n cheerful. She was most helpful in getting me a cart for transporting my things and offering suggestions as I locked my keys in the trunk of my car. She even gave me a chair to sit on as I waited for AAA. 🤗 Thank You Margie! - Nicole
Margie has amazing customer service. Great location with plenty of parking and the property is always well kept.
Thanks for the help Margie
Margie help my mom and I fine the right size space. She took the time to show us the spaces and helped us get the app.
Margie helped me with my rental and get the app thanks for your help
Margie did a great job helping me find the right size unit.
Margie was able to help me with the new app and helped me with my rental. Her welcoming attitude made me feel at ease with my experience of having a storage. Thank you!
Margie is such a great person. Always so helpful. She keeps the property so clean and safe.
Margie always greets me when she sees me and is very friendly.
Margie was the best, and its her birthday, Happy birthday thanks for your help.
Margie made my WHOLE EXPERIENCE GREAT!!! That's why I changed my review!!! After being upset/Angry about losing a unit I had RESERVED. I was pretty mad, However within days of that happening, Margie called me to offer me another unit, almost the same size. I was Sooo Happy!! I couldn't believe that she remembered how upset I was and called when the other unit became available. I was happy to come and look at the unit to make sure it was the right size for my needs. Rented it on the spot!!! Thanks Margie!!!
Margie helped my friend Miss Chen with her rental. She was very helpful
Margie was a big help
Margie was so nice, she has great customer service.
Margie was great, thanks
Margie was a big help, thank you for rte great customer service and helping get the App
Margie is very friendly
Margie is very helpful
Me yrataron muy bien son muy efisiente esu trabajo cristofher i valery tienen100 calidad
Margie was a great help.
margie was very nice and helped my mom and I complete our rental online. thank you for your great customer service.
The Manager Margie was great, she was a great help, she helped me download the app and now I can open the gate with my phone.
Marie helped me with my online rental shed amazing
Margie was great
I came and made a payment for my grandma and Margie was so nice. Great customer service.
Margie is friendly and always says hi when she sees me
Margie was a big help, my brother and I had no idea what size we should get and she helped us fine the right size. She also helped us get the App so we can open the gate with our phones. Thanks for your help Margie.
Margie was a huge help and the property is very clean.
MARGIE went above and beyond help me with mystorage needs. Very Happy with service and Public storage. Will definitely recommend family members...
Margie helped me with my rental and she was very helpful
Public Storage, as we all know there are many locations. This one is on Whittier Blvd. in Montebello, by the train tracks entering Pico Rivera. Place is always clean. Staff is always ready to assist you. This day was no exception, Margie and Freddy both helped me out. It was all positive. Wear a mask, stay safe. Thank you Margie and Freddy.
Great customer service.
Margie was so sweet she helped me with my payment and always ask how I'm doing. Also i always see out cleaning and making sure things are clean on the property
Margie is very nice and she is putting a request in to help me lower my rent rate.thank you for taking the time out to help me.
Margie is very friendly and every time i come to the property she says hi and ask how me and my daughter are doing.
Margie is friendly and helped me get the app on my phone so i can open the gate with phone
Thank you Margie for helping me with my rental and showing me how to open the gate with my phone
I want to give Margie at Public Storage a 10 + for providing exceptional customer to me , my sister, and my mom. She was friendly and very helpful, making our move in on Saturday so easy . She met all of our needs and new exactly what box I needed for all of our things. The paperwork was also easy to process and quick to complete. So I would like to recognize Margie ,and let her manger know that Margie is an excellent employee and provided top notch customer services!! I would recommended this public storage to family and friends. Thanks again Margie!!
Margie is always so friendly when I go by and make my payment.
Margie and Crystal área very nice
Since I have move three times with these past three years, this Public Storage has been the best overall. Thank you, Margie, office mgr for making my move in so simple and smoothly. She has great customer service skills, and helps you in every way she can.
I really like the new security updates they did to the property! Super friendly and helpful staff on site!
Thanks for your help margie
Friendly service, great up keep of storage facility and the staff is great!
Margie was a big help to my wife and I thank you
Margie thanks for helping me save money on my rental
The young lady that help me Was very knowledgeable Of her job He also had excellent customer service
Margie and Crystal are so sweet, great customer service.
Google map didn't send me to the right location, something is wrong with the map on here but luckily I found it and Margie helped me.
Crystal and Margie are very nice thank you public storage
Edited.... This review is actually for 1012 S. Maple Ave, Montebello, CA 90640 The best part of our experience is the customer service Suzanne provided. Suzanne you are the epidemy of goodness, your professionalism and support provided is exemplary in all areas. We were long term tenants that at times were challenging but you helped us through and through. The constant reminders were absolutely appreciated. The grounds were always clean by you even on hot fays you're out there making sure units are safe and grounds are clean, thank you. Public Storage is blessed to have you, you should be training others😁. Five stars do not do Suzanne justice. We live hours away and would rent from Suzanne what ever location she is managing. Highly recommend!
Service is friendly & quick ..
Clean, well lit, really nice staff.
The Manager Margie is the Best! Facility is clean and all the staff are super helpful!
Good service the girls were nice
Managers are always helpful Margie and crystal are great
Nice and clean
Margie helped my sisters with rental and she had great customer service.
Had a bad day looking for a storage but as soon as i got to this public storage i was greeted and treated with such a welcoming pleasant attitude. The employee, Christopher was super helpful, answered all my questions and really just made my day. I highly recommend this storage, he was very informative and made me feel welcome. He also assisted me with all the proper extra things i needed.
There’s a gentleman named Christopher that works here I met him at night time, he was very professional, studious, and he cared about not only the property but the tenants who store the things here. My only real question is why does he not have his own parking space and working higher up in management.
Went earlier today to try and leave some stuff in my storage unit. Upon arriving to the 3rd floor of building B the elevator started shaking and it felt as if it was going to fall before coming to a full stop.. Finally I got off the elevator only to realize I had chosen the wrong floor. Instead of trying my luck with the elevator again I decided to go down the stairs to the 2nd floor, well the door leading to there from the stairs was locked & there was no other way to get there besides the elevator... I didn't even really need to leave stuff in storage anyways... ... I've always disliked using this elevator & after today i'm using just the stairs...
Margie was a big help with my rental. She keeps the property clean and has great customer service.
Margie was a big help, she is very friendly and helpful. This place is clean and my unit was clean and ready with my lock in it.
Easy access in & out. Very clean facility.
Margie thank for your help. This place is clean and the customer service is great, just ask for Margie she's help you.
This place is clean with great service
Margie is so nice i went in today and seen that my rent went up and she is helping me by submitting a request to lower it. Thanks margie
Today I went in to make my payment and I seen that my rent went up, Margie help me by putting a request to lower my rent. Thank you Margie for your great customer service.
Margie helped me with my payment today and every time I see her she always so friendly and always ask how I’m doing, she so kind. Thanks for your great customer service.
Thank you Margie for helping my sister and I with our rental
I went in today to make a payment and Margie took my payment, she is so nice and helpful, always asking how I'm doing and is so kind. Thank you Margie for the great customer service.
Margie is so friendly, Everytime I'm on the property she stops to say hi. Thanks for keeping the property clean and keeping us safe
Margie was a big help, she help me lower my rent this month which really helped me out. Thanks again Margie
Margie and Dylan are always nice, i went in today and Margie helped me by submitting a request to waive my late fee. That was so nice of her. They are always friendly and kind.
Margie thank you so much for helping me fine the right size with a great price and promo. You were very kind and helpful
Margie was very helpful
Public Storage in Montebello is pretty good! They had immediate availability and friendly customer service. The pricing was fair and they offered decent insurance for a low monthly rent. COVID-19 precautions were taken in an effective, yet comfortable way, with a post for client check in and post for employee. The only reason I am not giving this place a 5 star is because when it was time to go to my storage, no one showed me and I was lost for about 15 minutes in the wrong place. So, not sure if it is protocal to do so, but if it is, it needs to be done every time so people aren't confused. Overall very happy with the price, location, storage unit, and especially the long hours! 6am-9pm. Special thanks to Margie who was the friendlist customer service person I dealt with all day! Update: I went back to PS and they read my review and apologized for the confusion! Informed me that it is protocol to walk people back and that they were sorry it didn't happen with me. Customer service is excellent and they know how to own their mistakes and make it right. Best storage I've ever used, and I've used 4 different companies in the past.
Margie is so friendly and always so helpful
UPDATE: I moved out on the 1st of April and they still charged me for the month of April. On top of that, the property manager told me she would schedule my move out and she never did so I almost got charged for another month on top of that. Also, she waited until the last minute to tell me that I'm still going to be charged despite moving out on the 1st. This place is a HUGE ripoff. I would not recommend it. Their policies are sketchy and their insurance claim process is super complicated for no reason. My storage unit got broken into and they didn't even do anything except give me a piece of paper with instructions on how to file a claim. If your unit gets broken into, you should automatically get something but instead I got ripped off. Oh, and insurance is mandatory so you're basically paying an extra 15 dollars month for nothing. Lastly, sometimes they won't include all of your expenses on the invoice and will try to charge you a random amount in the middle of the month out of nowhere. Like I said, huge ripoff.
Margie thank you for your help
Margie was extremly helpfull and profesional. Helped with every question possible great customer service.
Buen servicio gracias Dylan.
Margie has great customer service
Margie very nice good costomer service
Price on line was fine ...service is friendly
Margie was great thank you .. I never gave 5 start to this storage margie took my phone off my hands and did it her self..i hate tbis place i made a payment of 180 last month 01/12/20 and my ending balance was 120 they sold my unit 02/06/20..before january i was still making payment every month ill give money to these people thinking my property was going to be safe.. personal belonging important paperwork was lost..its not right.. you guys are the worse public storage..the only reson i gave you a start its because i have to in orded to post this up.. im gonna sue you..
Margie has great customer service and the property is nice and clean
Margie was helpful
margie thank your help
Margie and Dylan are great. Very nice and helpful
Dylan thanks for your amazing work and thank you for speaking Spanish with us
Margie has great customer service thank you for your help
Margie and Dylan are great ans alway serving with a smile
Freddy such a helpful and kind manager quick thinker and reliable
Margie was awesome
Margie thank you for your help
Not well secured. Had some stuff stolen from a unit but was never notified even though the staff knew something happened and replaced the lock themselves. When police report was made police officer himself said they get a lot of break-ins at that particular Public Storage
Buen servicio no problemas aqui
I had to edit my previous compliment because it was not earned. Sure when openi g your contract they are so friendmy and outgoing and seemingly providing a service. But if u go back to get gate code or have a question....they are dry af...customer service? Completely disaapeared....if you forget to pay you get threating calls on voicemail how they gonna do tjis and that...but they sure do try to illegally makr you buy insurance and a lock from them even if you bring your own..Three thumbs down....
Margie Great Service Very Helpful!
Margie was great, thank you for your help
Margie was a big help, thank you so much
Dylan is the BEST! Very helpful and professional! Great place!
Very good customer service, Fair prices, would recommed to family and friends with storage needs.
Ever since I got a spot in this storage place the people all been nice and helpful. Dylan was able to work with my budget & was very informative. I was able to downgrade to a smaller unit also.
I just had an awesome experience with Robert, he is super nice and very professional, Thanks for your service Robert!!!
Robert was awesome and great customer service Made my move in easy
Been here for years and never received Great customer service. Thank You Robert!!
Well I helped somebody move a bed to the storage and that was cool. But the service was good, I needed a restroom and the associate hooked it up. Good looking out.
Best Place to make payments. Not even my units are here but Robert makes the payment easy. Thank You
Margie & Robert awesome customer service, very help and informative.
Margie thank you for all you help.
Margie was great thank you
Margie was great. Thank you for your help
Thank you Margie for all your help, I got a great deal $1 first month
Great service. Had a problem with lock. Was infrom. Robert and margie were great. Explain why the email. Concern about my storage. Very helpful. Great jobs
Thank you Margie for helping me with my rental.
Margie thank you for you help, you found a great price for me
The property is always clean and margie is always so helpful.
Margie is great, she always so helpful and friendly
Margie is the best
Margie thank you for helping me with the parking space.
Margie was a big help
Ruby is amazing! She helped my family get the perfect storage space and she was so kind. I recommend purchasing a space here. All the staff is wonderful, and they do a great job.
Margie she has a nice attitude and also she is friendly, which I apréciate that I recommended to all My friend her customer service is great .
Public storage accused me of me accessing past accessible storage hours. I have proof on Google Latitude that I was no where near that location. Last time I accessed my unit was on 12/26/17 between 7:24pm-7:32pm to grab a suitcase. You are guilty just because your code was used. The DM, Margaret, is rude and unprofessional. She insisted that it was me even though I was being very polite. They should look at the type of person and vehicle walked in at that time and confirm with the person on the account. The Facility changes their access hours whenever they feel without any notification on the website or anywhere else except a piece of paper stuck to the access keypad location.
Margie your great thanks for the help
Tuesday's customer service was outstanding u guys need to clone her so she can be at multiple locations 👌🏼
margie was a great help and the space is clean.
Margie was quite genuinely nice and informative!! I’m grateful to go to public storage, for my storage needs!! 😄
Just enough space
Esta muy sucio y el elevador esta peor
Storage full of homeless people who still anything that left abandoned even for 5 min management has whatever actitudes to clients they deside whatever hours of access to you storage they didn't took any action at least in trying to find my list expencive gear sollen at their premises no security cameras provided they can't trace nothing any illigak activities at this location minus 5 star do not rent space here
Margie and eutiquio were great. He Help build my wardrobe box I bought from them and margie help me take it up to my unit. Thank you for all your help.
Margie was great, thank you for the help
Margie was a great help, she is always so nice and says hi every time I come in. The place is clean and she always out cleaning and making sure are stuff is safe. Thank you
Margie is great and the property is clean.
Margie was great! Very quick and attentive. Super friendly and helped a lot. Great service
First off, I'd like to say the gentleman working that day, by the name of Eutiquio was attentive, friendly and very thorough with the information that was pertinent to my rental. He gave me a tour of the facility, which is very clean, and I was very impressed. The process of renting was quick and easy. I would definitely recommend this place to others.
Set up an appt and everything went smoothly! Joselyn helped me get everything squared away quickly, efficiently, and professionally. Very kind and well spoken! Thanks again Joselyn! Follow-Up: Raises prices a few months after signing up with a unit without notification. District Manager, Margaret Summers, accused me of leaving the facility late causing the alarm to go off but it was actually someone else using my code reviewing the cameras (Not even close to what I drive). The hours of operations changes without any notification. Changed it to 6am-6pm due to renovations which is bogus because it's been going on for months! Emailed Corporate but got a response today (7/24/19) after 2 weeks from someone named Kate? The VM was not clear but I know that the hours changed from 6am-6pm while ago and she stated that it'll take 4 more months........ It's a money pit IMO. I'm not going ot take off work to just grab 1 or 2 items from the unit. No compensation for inconvenience they caused..... Avoid this location as much as possible.
Margie is awesome, thank you for your help
Margie was very helpful
Margie was vsry helpful
The place has good price compared to other locations close to downtown, which made me get an unit here. However, after 5 months of use, the service is concerned. First, the light bulb has been broken since the day I moved in which they said they would fix it within 24 hours, but it has not been. It is not big deal that I can use flashlight inside my unit. Which starts to drive me crazy is their Gate hour... As someone works normally from 8 to 6 on weekday, it is kind of important that Gate hour extends to after 6pm, and it is said so on their website when I made my reservation. But after I actually moved in in December, they say they were having a "temporary" Gate hour from 6am to 6pm for holiday time for extra security...which was fine as they supppse to end in Jan/Feb. It did end.. Not sure for how long... But today, when I called the location customer service line, the voice responded that Gate hour is till 9pm on weekdays. However, when I got to the Gate, there is a piece of paper hanging outside of the Gate says they are back to their "temporary" Gate time from 6am to 6pm... And didnt say how long this time will last. I am considering switching to another location given the continuing inconvenience. And I would not recommend this location to someone need flexible accessibility.
Came here to get information about storage. Eutiquio was very helpful and showed me a few spaces to give me a visual of my needs. I will be returning when I move start my move. Clean and quiet property. Seems safe.
Margie is awesome！
Margie was a big help, she so nice and helpful. She helped me fine the right size and I got a great price. Plus this place is so clean.
Change schedule without notify. Bad service
Margie help us confirm our unit and size. Explained everything plus offered us reasonable prices on boxes. Had a great attitude and positive energy. Thank you for your help and patience.
Joselyn was very helpful!!!
Margie. Did an awesome job
Margie was a big help and the place is really clean.
Great cust services
Margie was really amazing explained everything very well
Great staff, great prices, easy paperwork, Margie was very friendly and helpful
I called the property on Whittier to ask some questions and Ronald was very knowledgeable and he is very friendly. Great service!
Margie gave great customer services, very attentive and explained in detail every question I had.
Margieand Katie and Ashley were polite, friendly and pleasant to do business with, as this is my first time I needed temporary storage. You guys rock!
Fabulous service!!! Katie and Margie are great! I stored here for years and loved it! Safe and secure!
Margie was very attentive and friendly! Way to go Margie 😍
Great experience. No issue. Good prices. Katey and Ronald very super helpful with the move out.
Margie did exactly what she needed to do. Excellent customer service.
they always remind you when ur payment is due which is good " no late fees
Margie is so sweet, she always so friendly and helpful. Everytime I see her she says hello and ask how I'm doing. the property is always clean and I've never had a problem with my storage
Margie is great, she always says hi when I'm here on the property, makes us all feel welcome
Margie was a great help, she knows what she's talking about. Thanks margie.
Margie was very much help she answer ALL my questions GOOG customer services
margie was awsome, she was so nice and friendly. clean property. thank you for help margie
The location is a little difficult to find but the person in the office is easy to work with and knowledgeable.
Ronald and Margie helped me out so much, this property is ever clean too
Ronald has excellent customer service!
Margie was a big help, she showed us around and helped us fine the right. Space.
Ronald was very friendly and very helpful lost of energy
Abel and Jocelyn helped me with my account." That was months ago. Now, Abel and Jocelyn no longer work there. Now they have some Gestapo type lady running it. We moved our things to another storage facility. Its cheaper and the people are much friendlier there too. Sure missed Abel and Jocelyn. Oh well P.S. just lost another customer!!!
Safe place to rent
Margie was very helpful, and helped us out with are storage space.
Nichol was awesome, very friendly made the whole process very easy.
Margie was friendly and helpful
Thank you Nichol for your help.
Well its a n
Margie was a big help and the property was about to close and she still helped me out. That's great customer service.
Nichol is awesome! Thanks for your help.
Nichole was great and check in was a breeze.
Nicole was very very helpful and gave me good advise on using my unit. She is very respectful amd professional. Thank you so much. Kiben Love
Had the most excellent service at public storage today ! Nichol was awesome helped me and was very patient and kind.
Margie was a great help
Great customer service, everything was taken care of in a timely manner... Ask for margy or nicole and they'll take care of you
Margie is very nice, I've rented here for years and the employees here are always so nice and helpful.
Thank you for your service Nichol!
Very attentive, friendly, and so helpful. They helped me find the best deal for my situation. Ask for Margie 😉
Came in close to closing time and desperate for a storage unit as I need to move ASAP. Nicole was really helpful and I was able to get all paperwork done on the spot. I’m ready to move my stuff in. Thanks!
Margie has excellent customer service skills!! She helped me out, answered all my questions, even if she had to stay extra past 5pm on a saturday!! I highly recomend Margie she will take of all your needs!!
Daniel was great really helpful great service
Cost is outrageous
Daniel was great friendly and explained everything very well
Ilene is awesome! She was very informative and offered helpful moving accessories and tips :) thank you!
Nicole was a pleasure to be around , she was very polite and informative . She made me feel comfortable doing business at this location . Thanks Nichol.
Thanks nichol you were a big help and very polite very good business and very reasonable
Everything worked out good with the reservation and Abel set up the rental
The staff here is very friendly and helpful. The units are clean and the location is convenient.
Good custom service very freiendly
Jocelyn was very helpful and helped get us in and out
Joselyn was really helpful
Awesome service from Abel at this location. Great prices
Daniel nos atendio fantasticamente muy vien profecio almente muchas gracias
Abel was awesome. He really knows his stuff!
Joselyn, thank you for your excellent customers service 😊
Alondra went out of her to help me with my payment terrific awesome customer service!!!!!!
Chris has great service
Daniel haz crear Customer Service thank you
This P.S. Is the best. They do everything they can to help.
Abel helped me use a cart and was very friendly
We had a great experience here with one of the assistant managers. She was very friendly, great personality and extremely helpful in getting the right size storage we needed.
Rachel was really nice and very helpful, I would definitely recommend this public storage to my friends and family
Jocelyn gave me ecxellent service
Es buen lugar para rentar Abel fue muy amable y servicial.
Terrible customer service. Jocelynn was very rude.
I've had my stuff here for 2 years now and no problems. But like every where else,rent goes up. Good people that work here.
Able was so helpful! Gave me information and details about the storage units! He’s the reason why I choose this place!
Joselyn was excellent, extremely helpful and professional
great day service by Jocelyn very friendly and attentive
Abel and joselyn were very helpful and got my vehicles stored in the parking spaces.
Great service, professioal, courtious, and and a great price. I am a happy camper.
Jocelyn Fast and friendly
Joselyn fue muy hamable y buena ayuda
Josselyn was really helpful and appreciate the help
Able is an Manager and his associates
The service by Abel and Joselyn is great. They are both friendly and always help me with my problems! Thank you very much.
Joselyn gave me the greatest service. Very cordial and informative.
Me encanto el trato al publico. ! Muy buen servicio. Thank you Abel!
Wonderful service , and very helpful staff!!
Sus empliados muy amables gra cias
Abel was excellent, thanks for great service
Joselyn was very kind , friendly, very helpful in getting our first storage she went above and beyond by helping us out.
Excellent customers experience!!!
The staff Joselyn and Abel were very helpful and made, something we felt would be a hassle, as easy as possible. Definitely recommend this location for fast, easy, clean, safe, and reasonably priced nature ! (:
Jocylin was exceptional in customer service. Great deal on my first and second month.
You get a deposit back???
Abel and Margaret were very helpfull! Been a frequent/return customer and will definitely come back.
Abel was very helpful. He and Joselyn found the ideal space for me and made the process easy.
Good luck getting your deposit back from this company! over six weeks and counting since I closed out my unit, still waiting for a check.
Excellent customer service. Abel was great help! They are the best!
Crystal was a great help and very friendly!
Abell helped me and has been very helpful in the years I have been renting here.
Joselyn did a great job
Jocelyn really great ever!!! really helpful. thanks
Very helpful set me up at another location for a storage unit suitable for my needs Abel is the man to see
Best prices in our area, and friendly staff!
Joselemtreated me good with the service
Joselyn and Andrea were very helpfulwith what i needed....
Susana help me out and abel amswer all my quuesttions thanks
Joselyn was amazing! She made my experience feel fast, simple and easy. And it was around 9:30am in the morning! I had not had my coffee and was a little grumpy but she started my day off right with superior service! I feel if everyone was more like Joselyn the world would be a better place. Thank you for such a GREAT experience!
Abel and lorena were very helpful and gave great service!
Joselyn is very awsome
Jocelyn is the best. Go see her!!!
I WAS VERY SATISFIED WITH THE SERVICE PROVIDED, VERY GOOD CUSTOMER SERVICE, THANK YOU, ABEL AND CRYSTAL.
Abel is amazing. He makes storing very easy and paineless. Price is great. Ask for Abel you won't regret your decision.
It was ok... Need to fix light cause we can't see inside of storage...
Lets u park on site
Lost my lock , Margaret helped me with no hesitation ! 5stars!!!
Great service from Abel
Jocelyn thank you!!!
Fue muy rápido y eficiento.
Joselyn & Abel
Jocelyn helped me....great service
Abel and joselyn were fast and helpful!
Great friendly staff, very professional. Assisted us very efficiently Abel b and Jocelyn were great professional workers I will recommend this storage to friends and family members.
Yvette reffered me to the prop and abel was able to help me when i got there! Thanks
Excellent customer service. Manager on site is super friendly and helpful!
I had a great experience very nice people ..
Able at montebello helped me with speak ing so that i understand evrything / thank u
Kimberly was very sweet and fast with all the paper work great service
I had a good experience. And abel was very helpful.
Friendly staff, good layout of storage units
Margie n Abel were welcoming n very helpful n efficient. Fairly quick n easy process. I recommend this storage facility.
Margie was a GREAT HELP!!!!! Thank you for the GREAT SERVICE
Great service, margie help us getting the right storage for our needs
Margie good service
Great facility and customer service always ready to help. Thank you Abel
Nathaniel was great help !! Very nice guy 😊
Very helpful and polite. Will return had a great experience.
Had a good experience starting my storage space! Margie walked me through the premises and my paperwork :)
El servicio de jessica y abel era muy bien!
Very helpful and patient ...
Margie was a grest help. Thank you for the grest service
Nice And Friendly Assistant From Abel'!! I Was Satisfy'!:)
Margie was a great help.
Abel & Margie were very helpful. Thank you Public Storage. Great customer service!
Very clean and secure facility with an amazingly wonderful staff.
Good location.... Fast service!
Had a really good experience thanks able...
Customer service was great. Abel gave great customer service and helped me out to look for great storage.
Margie was great, she really help me out with my storage needs.
Abel and margie was a big help, they were very nice
They were wonderful helpers .
Margie was excellent in her knowledge and her customer service. She is a kind and caring person. I highly recommend this storage facility.
Service are excellent. And very professional
Margie is helpful and provided great service
Abel was extremely helpful!
Associate was very helpful
Other than getting a great deal on the storage, we also got great customer service from Margie !!! Best place to store your belongings and very secure as well.
Abel is awesome! Clean location with good customer service.
Andrea & Able were very nice and were happy to do business with them.
From the first call confirming my reservation to the move in day my experience was great. Margie was very professional, knowledgable and friendly. She answered all my questions and provided all needed information. Will definitely recommend this business to all my friends and family. Price was quite reasonable for the location and the service provided.
Great service from both Abel and Suzanne.
I found what I needed for the time being. The pricing is currently better than Magellan. I just wish the loaned trucks too :-) Abel was great!
Just want thank sussan flores from the maple location..she help me find a storage located closer to my family with price range...the whittier location..she was very friendly and helpfull..thank u susan flores ...when i arrived to the whittier location margie greeted me with a smile and helpd me out.she was very friendley and kind..thanks margie for yur help...and for the lock and great customer service....she had full knowledge of everything i needed ....great customer service margie thanks.
Friendly staff and great service .
Great service provided. Very satisfied. Thank you!
Very friendly and helpful. Great experience. Would highly recomend.
After reviewing various other storage facilities, i went with Public Storage on Whittier Blvd. in Montebello. I am glad I did because I was greeted and helped with renting a unit by Margie M. She was very knowledgeable and helpful with regards to my storage needs. I would recommend Public Storage, in general, and the facility on Whittier Blvd. in Montebello, specifically, due in a large part to Margie M.
Abel was a great help, gave great ideas how to pack everything in the storage. Thank you
Price was awesome service was good overall it was excellent
Very nice people
The service was great.
Abel was very attentive to my needs and was very informative.over all service.was good.
Excellent Customer service Jacquelyn Esqueda!! Thank you..
Nice and friendly, highly recommended
Able did a great job
Abel Excellent Srvs
Excellent service friendly people Andrea, Jacquelyn, and Able thank you.
Great, I got everything I needed, even I the state I am in.
Great service from Abel
Great prompt customer service would recommend to anyone
I am sorry, I am not good at names, but from the time I was there, the introduction orientation of your storage area was excellent. Everything that I was told and experienced was professional and understanding. I was happy to see a clean neat storage area for which I would put my valuables in. I had no problem with the security gate, and was happy to have a cart for my service, every time I was there. The service when I went to the desk was professional and informative. I really enjoyed your area, and have recommended to 3 of my friends, as a matter of fact, I went to your storage, because I went there with a friend when he was storing his items. Thanks again for a great service.
Service and property met my expectations...we are all good...
Abel and Felisha are super nice and the place is really clean. They explain everything and are really patient.
Great moving in promotion NOW $1 daily first month only! Excellent costumer service with Abel and Felicia! Thanks...
Great service from able & sandy !!!
I just visted this location and the customer service was GREAT..... Sherry was very helpful and very pleasant girl. she went out her way to offer to show me storages that suited my needs. thank you very much also abel has a great smile.
El servicio de abel es excelente
Abel helped me out. Great gut.
Service was great and my unit was safe and secure!
Good customer service,by Abel & felicia
Everyone that works here is great! Thanks for all the water! Great experience! I moved in and out of the storage unit without any problems! All my stuff was kept safe! We need more people like Abel (the manager) in this world!
Abel was great!
Love public storage awesome service and great prices!
Fabulous Service- Love Kaci. I had first class service and was in and out in no time. Kaci made sure I had the best rate. I recommend this place 110%
Muy buen servicio y eficiente
Kaci was really great and friendly and service was the best I ever had.
Very helpful nice facility
Abel was a GREAT HELP!!! coming from Hollywood to Montebello Huge difference im SUPER HAPPY WITH HIS SERVICE!!
Service is good and complete and friendly. They always seem to have time for everyone. I would recommend to friends.
Very professional and patient! Highly Recommend this business.
it is preety good！
Great customer service, great rates and quick paperwork.
Friendly and very helpful service thank you Michelle and Brian for you help.
Dreana gave us good costumer service and I liked the place (:
I had a pleasant and great experience with dreana, she is very awesome. Best customer I had in a while. Highly recommended this facility.
Great job Dreana. Awesome customer service. Love the VCR and thank you Jezabel for the cup of water
KACI SHE DID A WONDERFUL JOB HELP US THANKS SO MUCH
Michelle was really friendly and the location was clean. Definitely a great place
Not a good customer services. Copany is good but people is not profecinal and not really nice
We had a g reat experience with Dreana today..thamk you!
Good service, nice people, clean & convenient!
Great service ! Miss Dreana was very good explain all the information I needed to know thank you!
great customer service and very helpful! Dreana and Michelle made the process very easy and all of our questions were answered. Definitely recommend this place!
Jezabel very friendly and courtious
fast, easy, affordable- great clean facility. Michelle was very knowledgable about the rates and availability of units. I look forward to a smooth move into the facility and may even get another unit.
Excelente servicio por la señorita katherine
Great fast service ! Very knowledgeable about products & services PS has to offer! Returning customer.
My experience there was great. Katherine was very nice and helpful.
Ok.. long prossespossess especially aftet doing the express check out
This is my second time renting here. The staff And property manager Michelle are great. I recommend this location.
this is my first time ever needing to rent a storage and this young lady here at the Montebello Whittier public storage site name Michelle is an absolute doll she is so professional and very kind and courteous and understanding and among all willing to listen as well as remains very professional keep her she has a great customer service skills
Excellent customer service and an impeccably clean facility with close freeway access. The best online deals in the south Los Angeles area. Highly recommend.
Our unit was broken into, along with several others in August. The perpetrators pried off the panels connecting the door locks, bypassing the locks altogether. They entered our unit, climbed on boxes and totes, destroying them, then stole our property. It was explained to me that officially, PS locations do not file police reports in such events, but instead leave it up to the individual unit owners to file their own reports. Consequently, I was notified of the break in the next day, after the destroyed door panels had been quickly replaced, but before police could arrive to investigate the matter. When I inquired about security cam footage, the response was, "Oh, the cameras saw the men who did it, but didn't see any details; too blurry." They were very casual about the fact that their cameras don't seem to do the one thing they're there to do. I do not recommend using this location or this company to store your property. They don't seem to care about keeping your property safe, nor helping you when it does get damaged or stolen.
Michelle is a great. Great service
Katherine very nice!! This place is Good for storage !! ;;;))
We just rented a unit. Michelle and jasmine were very helpful and friendly
This public storage is always clean and the every time I go in and pay my bill there super friendly and super fast thanks for that
Michelle and Katherin were a plasure to work with, very courtious and professional, they are always helpful.
Katherine was great! Sign up process was easy.
I have several units here. Michelle and the staff have been great and extremely helpful. I am very satisfied
I just rented. Michelle has great customer service
it was quick helpful and they were so kind to help me with everything and I knew exactly what was herban Michelle work amazing they were kind enough to help me with everything I needed
Rented a unit last month at this location. And I must say that Katherine was very helpful! She answered all my questions clearly.
I found my experience very goog Katherrine,was very helpful it was easy to get my storage space with her,she was very informative she answed all my questions very good I recomend her and pulic Storage to everyone needing a storage space, The unit was very clean and well lighted easy to get to the room. thank you very much linda cruz
Great place to rent. Good staff, ask for Michelle
I want say that when i needed a storage unit for my grandmother things who passed on..The employee(Mitchell was So Helpful..She made it possible for me to move my stuff in quickly..I thank you for hiring Such Qualified & Professional Ppl like Mitchell! God Bless
Great customer service thanks Michelle
Been here for a couple months. Spoke to Jorge about my account. Michelle and Jorge have great customer service. Very satisfied customer
Michelle and Yasmin were beyond helpful when It came to getting the storage space I needed, when I needed it, and for a good price too! Upon arrival I was promptly showed the units I had in mind and was quoted prices per unit. However upon choosing a space I realized I had forgotten my wallet! I promised to return shortly to obtain the space after finishing up some last minute business with the move that had to be done. I would have never got it all done without Yasmin calling to remind me that the office closes at 6.PM in ten minutes! Even if I dropped everything I was not going to make it! When I arrived at apx 7 min. after 6.PM. I was greeted by a cheerful Yasmin and Michelle who stayed late (off the clock) to help me get the storage I needed, when I needed it! They even had all the paperwork ready to go when I walked in. Thanks again Michelle and Yasmin. Robert Simmers