Pedro and Wendy make a great team at this location
Wendy was friendly and very helpful she kept the facility is very clean.
Great customer service. The staff/ Wendy is absolutely friendly. I recommend this location. The storage is neat. Thank you wendy for your help
Satisfied and smooth process thanks to Pedro and his time for being able to accommodate me
I called and spoke with Pedro on the phone and he was able to answer all my storage questions on size and price helping me on to make my choice when I’m ready
Pedro gave me excellent service. He was able to answer all my questions with a sunny demeanor.
Wendy was wonderful with assistance and and was really helpful
This storage is great for me 1 mile away but the best part about it is. Wendy is so helpful and wonderful at finding you the best storage for your needs. She’s patient and like I mentioned very helpful as mindful to your budget. You can upgrade or downsized of your unit at any moment without penalties. That’s what works for me. Since I already downsized and she helped me find the perfect unit. Thank you so much! Wendy
Great place to rent good deals Wendy it's super nice I will recommend this place to anyone clean
Pedro is a gooood Helper and have a nice personality :)
very clean , very nice staff ,thank you
Hi there ,happy renting at this facility super profecional help ,great customers service ,Wendy and Pedro profecional Employees always helping with a smile ,this facility is highly recommended, again Walter Jacinto is a happy Camper
Elevator in bldg 2 is down. Its an inconvenience. Should be offered discount for travel to other side of bldg when no dolly is available..
I rented a unit from the Montebello location on Saturday. Associate name of Wendy was very professional and helpful. Pretty good service. Thank you for your help, Wendy.
Pedro me ayudo a ser me pago de otro local. Muy buen persona.
This storage is awesome, customer service is on point. I would recommend it especially if it’s near you.
Great customer service very reliable and friendly
Pedro is so kind has been super helpful and respectful and helped me in all my storage needs
Thanks Pedro we appreciate the help
Thanks Pedro for your assistance!
Staff is nice! Always clean. Would use them again!
I moved to this location about 3/4 months ago. Always clean and easy to get to your storage. Never had an issue with any of the worker. When I had a question they provided me with information and educated me. Wendy did a great job on assisting me with some questions I had and her customer service was 10/10. Usually workers are mad but even with this heat, her smile was shinning brighter.
These people are ready to sell your belongings if you are late on rent. They will charge you every fee possible when you are late. I was behind and was charged late fees for the next month on the due date. Find a smaller company. Don't go to a place that at least in my area has a location near every major street. Ask yourself, why is it so profitable? Their business model is similar to a bank and they have the same type of power. Don't use this company.
I want to thank Wendy O. for helping me out today 8/30/24. Wendy is very pleasant and happy to alway assist with customer service. She makes sure customers are satisfied, and I was very happy to see her again at this location. It would be great to see her cheerful smile every time I visit my rental storage space. Thank you Wendy O., for helping me today with my remote acces issue. I appreciate you very much!
Pedro helped me barrow carts great help
Pedro , his advise and service was and is
SUPERB.
LOVE IT
Came in to make a payment and Pedro helped me set up automatic payments saved me from having to make a drive!
Last time I was here i spoke to a girl and she was helpful answering my questions. This morning i went in and Pedro helped me start the process of renting. He was a great help and let me know all the options i have
Wendy helped me answer all my questions and was friendly
Pedro gave great service!
Pedro me contesto todas las preguntas que tenia.
Was assisted by Pedro. Easy check-in and smooth process.
Gentleman who helped me with my storage rental was very thorough, polite, and respectful.
Very satisfying with the service excellent pricing
Wendy and Amy were great! Very informative and very kind that I decided to pay 5mo in advance.
Wendy and Amy are great! The property is very clean and well maintained.
First time looking for a storage. This was one of the few spots I stopped by, it’s a little bit further away from my home but the moment I stepped in I got treated wayy better than the previous spot I went too. I had a lot of question. And both Amy and Wendy were extremely helpful and best of all, patient with me.
The space is clean, and the price is reasonable. I was helped by Pedro, and he was extremely helpful. I would highly recommend.
Pedro good customer service ! Keep up the good work
Pedro A. was super helpful today with everything. All my questions were answered and eased my concerns. He definitely went above and beyond. Thank you so much for your help today.
Great service ! Property clean !
Just recently reserved/booked a storage unit and the experience so far has been great. I came in to complete my rental booking and Pedro the manager was of great help. He answered all my questions and concerns I had. He also walked me around showing me the different size units I wanted to see and after letting him know what I needed to store, he let me know which unit size would be best for me. With a baby coming soon, I am happy and excited to finally declutter my home!
Pedro gave us excellent services, today.
Appreciate.
Pedro was amazing at customer service! He helped my mom and I set up everything about the unit we were interested in! He explained to both of us what was expected! The unit we got was a bit damaged from the door but he made sure to make a work order and fix it, and they did fix it fast! 10/10 recommend
Great service , Pedro is really really accommodating
Walked in to ask questions Pedro was about help me out and explained everything well
Very well explained on what I was renting, well spoken as well as answered all the questions we had. I would absolutely recommend a very easy experience.
Thank you Pedro! We found the right space for what we needed
Muy buen servicio muy amable y muy rapido. Gracias pedro aguilar
You guys were very helpful I would recommend anyone to come here and I appreciate the help
Come check out the personal space you each have.
Great service provided by Pedro, very attentive and helpful!
Pedro helped us our great service
Muy buen servicio de parte de Pedro este estoy completamente bien Feliz porque es una persona muy atenta y uno en lo que él puede y muchas gracias y cerveza comiendo porque él es una persona atiende muy bien
Usually only one person working. There should always be someone in the office. Had to use the bathroom and because it’s always locked, I had to wait. Great price and all but needs to have someone in office at all times.
Pedro is super helpful and a lot of patient and did a really good job. I highly recommend pedro at this location.
Pedro is the man excellent customer service
Estube en este lugar y Pedro me alludo muy muybien
Thank you Jason for your service
Jason deserves a raise thank you so much for everything!!
Thank you for your help Jason !
THANK YOU TO JASÓN AND PEDRO FOR THE HELP !
Professional and effective.
Quick easy and friendly thank you
Jason was very helpful and made the whole process extremely easy
Service very good, excellent customer service.
No me gusta porque tienen un horario muy restringido no puedes estar despues de 5:30 pm es la hora que uno sale del trabajo y uno puede ir a dejar o a sacar algo y no dan tiempo seria bueno que dejar ir más tarde
Pedro muy mala actitud y juicio de tu parte al tratarme como si yo fuera un ladrón o cómplice del incidente qué pasó anteriormente me siento total mente discriminada por esta compañía y tú persona Pedro espero que el trato que me diste y el warning que me dio lo de con todos me siento muy mal y estoy buscando otro local
Pedro is supef friendly, he helped me save money on my monthly rent. Thank for all you do Pedro.
Jason the manager was very helpful when i had any problems and the place is very clean
The manager Jason helped me out alot thank you!!
Jason was very helpful and understanding. Any time I have a question they are very helpful over the phone and in person. If your in the area and looking for a storage spot I definitely recommend this location!!!
THANK YOU JASON HELPED ME FIND THE RIGHT SPACE AT THE RIGHT PRICE!!
THE MANAGER JASON HELPED ME OUT TODAY THANK YOU.
THANK YOU TO THE MANAGER JASON WAS A BIG HELP!!
Thank you for helping me Jason!
My friend was trying to rent a place for her motorhome. The workers told them.ok park your motorhome in a little spot , then told them they had to take it back out. Because they have to do things online. They wouldn't let them do it online right at the place. To me these workers do not need to be working there. They sound shifty to me
Jason was really helpful thank you for everything !!!
jasondid an amazing job assisting me in a timely manner. Recommend this public’s.
Spoke with Jason since we were taking our stuff out of storage. He was very informative and helpful and understanding. Helped with everything I needed and helped move stuff out. Amazing guy. Totally appreciate his help with everything
WOW... what can I say. I really liked the previous manager here at the Montebello Public Storage but what a way to step up the customer service integrity. Hiring Jason as the new Montebello Manager was a smart move.
Jason is exceptional. He has been so attentive and helpful. I've also never seen the floors and facility so clean. He always has a smile on his face and I see him greeting everyone with warm hellos . He has been so respectful I and I'm grateful to have Jason as the new Montebello Manager.
Thank you
Esta muy bien el espacio me gusto diana
Jason Very helpful with finding me an affordable price for storage.
Diana the customer service receptionist was very helpful n patient..not only with us but customer before us..
Muy buen servicio, recibí la información completa de parte de Diana y fue muy explicita
Margie was super friendly and took her time with me. She showed me the space and always got me logged into the App. Thank you so much fof yiur great customer service
Margie was very helpful. She showed us how to access in and out of the gate. How to use the app and etc. I recommend this place to anyone!
Margie help me fine the best deal!! She showed me the space and helped me get the mobile app. Great customer Service, so ask for her if you guys need help.
Margie helped me find a space for my mother by making me a resveration and looking around the area for me. Thank you for taking the time to do that for me
Margie helped me with my rental today and she was very friendly. Thank you for your help
Margie was nice enough to help me get the mobile app so I can open the gate with the app.
Margie was nice and helped me do a reservation and helped me fine a space with a great price and promo
Margie was very helpful. She gave really good customer service and provided us with all the information we needed.
Margie, has been very helpful she is one of the nicest and sweetest person. She deserves the very best in life and also a raise at work she went above and beyond.
Margie was very helpful with my rental, she was able to show me the space.
Margie
Is been very helpful with all my entire reservation
Came in looking for a space and Margie greeted me and was nice to show me the unit and helped me with the rental.
Margie helped me complete the rental over the phone and got me the space I needed, thank you for the help
Excellent customer service from Margie! She was very helpful and friendly. Facility is clean would recommend to anyone looking for a storage!
Margie helped me do my rental over my phone and was so Findley and helpful. Thank you for your help Margie
Finding a space that fits my needs and for a good price was easy to do thanks to Margie. She was knowledge and very helpful. Moving is tough and frustrating. It's great to find people that make it easier.
This location doesn’t even deserve one star! I’ve had multiple issues with this location. Poor management! VERY Unprofessional! I’ve called TWICE for a district manager to contact me and NO ONE has returned my call. TWICE to complain to “customer service” again NO RETURNED CALL!! But! When my credit card expired for payment, Public Storage is QUICK to contact you. Public Storage is QUICK to raise their prices to your rental unit. It’s a shame that Public Storage treats their clients poorly. Oh and the family drama the property manager dealing with (how would I know this?) Because the property manager is also on personal calls while making her rounds on premises. YOU’VE BEEN WARNED-DO NOT RENT AT THIS LOCATION!
Great customer service. Thank you Jason!
Margie was a big help with my rental
Clean and safe place, Margie was super friendly and helpful, would definitely recommend this place
I give them a 5 star, the property is clean and the girl Margie in the office is very nice. I highly recommend others to rent here. Ask for Margie.
Margie help me with my rental great job!
Mis pertenensias seguras y el personal conprensibos
Margie is amazing, she has great customer service! She helped me complete my rental over the phone. Thank you for all your help Margie.
We are very happy with the the service we received. Margie was really helpful and friendly. Made the process easy and fast. We really appreciated it
Margie was a big help, she helped me complete my E- rental and help me fine the right space.
I want to highly recommend talking Margie super helpful very knowledgeable of on site questions and answered all my concerns. She needs a raise!
Margie is super friendly and helpful
Great customers service for Margie👍🏽
Margie was so helpful and super patient. She made my first rental experience fast & easy. The entire facility and unit was spotless. Excellent costumer service.
Margie was a big help and the property is clean and the restroom was super clean.
Maritza. Me dio buwn trato me enseño ls unidad me explico muy bien todo ,gracias felicito a Public. Storage. Por tnee buena empleada gracias Maritza
Nice property and Margie is very helpful
Margie helped me get the App and with my monthly payment
Muy buen servicio al cliente
Margie is awesome 👌 come see her
Margie was a big help, I was going to rent in Whittier but the property was closed so I came to the Montebello location and she was friendly and helpful.
Wonderful people helpful always attentive
Patience above all
Thank u for everything
Thank you Briana Guillen for all your help! My mother is truly satisfied with all your hard work. I will be returning to this public storage because I know Briana is always there to help.
Everyone is kind but I give many thanks to Margie who helped me rent a 10×10 unit. It was an excellent service to who helped me
Good customer service by margie
Margie was a big help, I needed a the push cart and she is super friendly.
Margie the property manager was very helpful with the auction unit I bought.
Clean property good customer service