Public Storage Self-Storage Units at 1159 N Columbus Blvd, Tucson, AZ

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 33/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 33/mo $44Best Price Label -
5'x5'Online only price$ 38/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 38/mo $50Best Price Label -
5'x10'Online only price$ 54/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 54/mo $72Best Price Label -
10'x5'Online only price$ 65/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 65/mo $87Best Price Label -
7.5'x10'Online only price$ 66/moMedium 7.5'x10'- Outside unit
- Drive-up access
$ 66/mo $88Best Price Label -
10'x7.5'Online only price$ 68/moMedium 10'x7.5'- Climate Controlled
- Upstairs/elevator
$ 68/mo $90Best Price Label -
10'x7.5'Online only price$ 76/moMedium 10'x7.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 76/mo $101Best Price Label -
10'x10'Online only price$ 89/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 89/mo $118Best Price Label -
10'x10'Online only price$ 110/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 110/mo $147Best Price Label -
10'x15'Online only price$ 146/moLarge 10'x15'- Outside unit
- Drive-up access
$ 146/mo $195Best Price Label -
10'x20'Online only price$ 147/moLarge 10'x20'- Outside unit
- Drive-up access
$ 147/mo $196Best Price Label1 unit left! -
10'x20'Online only price$ 155/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 155/mo $206Best Price Label
Nearby Self-Storage Locations
Resources from the Help Center
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Tucson Storage Units Near University of Arizona
This Tucson Public Storage, located on the west side of Columbus Boulevard between Pima Road and Speedway Boulevard, is the perfect place to find cheap storage units near the University of Arizona campus.
Just about three miles east of U of A, students living in the dorms or an off-campus apartment can always use a little extra space. Grab a 5x5 unit to store a few boxes or extra books, while a 10x10 unit can hold couches, beds, dressers and anything else that won't quite fit in this semester's temporary home.
Whether heading out for a hike through Sabino Canyon or Seven Falls, or just driving down Alvernon Way to stroll Reid Park Zoo, a 10x10 unit can easily store hiking equipment, backpacks, hiking boots and other essentials for a fun local daytrip.
When things get a little tight around the office for businesses near El Con Center, a 10x25 unit is a great way to open things up a bit by storing employee documents, office chairs, desks and other equipment nearby.
Less than five miles down Speedway from I-10, this central Tucson facility features indoor storage units, outdoor storage units and climate-controlled storage units, all in a variety of sizes.
A beautiful blend of diverse cultures in a desert community that celebrates the arts, entertainment and an active lifestyle, life in Tucson usually means a life on the go. Whenever too much stuff starts to get in the way, head over to this Tucson Public Storage for excellent customer service and cheap self storage units, perfect for any occasion.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 456)
Tina was awesome and very helpful🤩
Tina was fantastic, she assisted me with a lot of information regarding my account and resetting my password. Tina is my favorite even though I'm a hot mess. 😀😀
Wonderfully helpful staff!
I am so glad that Tina has returned to this property. The place is cleaned up and is running like a business again.
Tina did a wonderful job, outstanding. The best I've ever had.
Tina was so great at the speedway location we tried renting at Romero but no one was there but Tina helped us out with everything!!! Thank you so much
Maria is very helpful thank you for your help!
Well maintained facility with extremely helpful staff. Manager Tina is extremely nice! would highly recommend
It's really great to see Tina again, she has always been a great person to deal with. Thank you
Thank you Maria for helping get into the right size unit. You deserve a 10 star rating. Excellent customer service. Definitely will be recommending family and friends
The staff is really nice and helpful. The facility is also great.
Maria and Dianna are both wonderful and helpful hard workers that deserve a raise I appreciate there time and help with getting a storage space unit. Thank you ladies 👍🏼.
Super easy set. Samantha was great in helping me confirm my space and getting it ready for me to use
Absolutely trash unit that was offered wasn't available charged me for a lock they didn't have and refused to refund it then went I wanted to cancel the whole thing ithry put a credit on the account instead of refunding me now I'm out 230 bucks don't use this place
Need a code to get out wow
Maria was very helpful and answered all questions
How long does it take to get a refund from them?
Samantha was a huge help! Awesome customer service and great help
Samantha was awesome and super professional! She showed us the property and informed us of all the security features, and explained the prices very well and easy understandable!!
Good service for chas
It's my first to public storage Columbus Samantha was great good customer service place was clea service c
Clean facilities, gated access for security. Access 6am to 9pm daily.
I have my stuff in one of these storage rooms. The women are snobby, they are always saying we are doing something wrong. I'm moving my stuff asap. Women that work there very poor costumer Assurant. Never again
We rented a unit at their Columbus location and Chas was very helpful. She made the process easy and explained everything. We had a great experience, thank you Chas.
Chas was so friendly and helpful! she helped me not feel confused and gave me a positive experience! very thankful
My name is Shayne I recently was looking for a storage unit an miss Maria was very helpful with my questions an I felt she took every effort to make. Me happy an the unit was very clean an the customer service feel most important was very good an was happy to rent from her as she was just so cheerfully an delightfull I find it was her service that made me rent from y'all ty
Samantha and Chas were very friendly, helpful, and knowledgeable with services. I was in a last-minute jam, and they smoothed everything out for me. I highly recommend their services!
Horrible customer service. My price for my unit went up by $70 dollars a month and I’m unable to get ahold of anyone there. I’m a truck driver and I’m not able to be there in person to take care of this. It’s Frustrating and seem like an attempt to steel my property that is stored there.
Samantha was amazing helping me get my storage unit reserved and answered all of my questions.
I am a customer for almost a year and wanted to say what exceptional customer service !! When I started renting here the girls at the counter greeted you with a smile ..one person that went above and beyond was Samantha . She helped me with a transfter. Samantha was very patient , explained everything Until I Understood And she had a Smile the entire time. She made the entire transfer very easy ..Thanks Samantha and Ashley
Ashlee helped me too my storage locker and was very kind and informed! The area was clean and felt protected very nice space!
Samantha was great! Was received with great customer service!
Ashley and Samantha were absolutely incredible, very helpful and polite made sure to answer all my questions and concerns. And Samantha could give me a call anytime 😌
Amazing Customer Service. Clean facility and lot.
The girl at the desk was very helpful she answered all my questions she showed me what I need to do if I needed help and she had her own questions she got ahold of what she needed to do good to go even on her 2nd day And we both said together every day is a new learning experience always gotta learn something new
Samantha was very helpful and friendly.
Samantha and Ashley were two of the best storage property managers I’ve dealt with in a very very long time !!!
Faculty is nice but never any carts anywhere.
I came, I saw and I was completely satisfied. Samantha was kind, courteous and very professional. I had questions, fears and bad experience with other Storage Unit before, but she came through like a SUPER HERO and made me feel safe. She may be short and small, but she came through in a big way. If I had to rate her from 1 to 10, I would give her a super size 12, and a 🌟🌟🌟🌟🌟🌟🌟 star rating . If I had a business, I would want someone like her handling all of my customers. Thank You SAMANTHA!!!
Samantha S. was amazing and very professional! She walked me through all the questions I had
I gave two stars for friendly, helpful staff only. Rates increased outrageously every year. They do not prorate your month’s rent when you move out like every other storage unit I’ve had in the past. Explanation was that it’s too complicated to do that.
I love Tina she is really respectful and very helpful is there to help with any questions and she keeps a eye on her property so far the best storage I ever been
she is very polite to me an my husband yeah the prices are to little high but my things are very safe has not got broken into and she calls me on time if my payment don’t go through I like that very much so people if you need a storage go to Tina she will help you tell her Vanessa send u very nice lady
Tina was an amazing help with my online rental! She made the process for me and my company super simple! Thanks Tina!
Tina has been a wonderful help at this site...do go there.
Samantha S Was awesome and very professional. Help me with the new gate code, showing the unite she was great from earlier morning to 4:23pm today plus it was very clean . Samantha S Smiling the whole time I spent there . Anything I need help with she was there So thanks so much again I enjoy Samantha S 👍🤩
Tina was amazing, very helpful and understanding. Thanks for everything.
I would like to start by saying there are not enough stars available on here to give to Tina....she was extremely helpful and courteous ...she made my transition to a larger unit quick smooth and easy on my pockets ...Thank you Tina, you are truly my angel !
Samantha S. Was very helpful transaction to tour of the facility was great and very clean
Tina is amazing. Very polite and professional. She has great customer service. She always works with us. Very helpful.
MS.TINA IS THE BEST SHE HELPED ME FIND JUST THE RIGHT SIZE STORAGE AND WAS VERY GREAT AT BEING POLITE AND PATIENT SHE NEEDS A RAISE GREAT JOB MS. TINA AT COLUMBUS LOCATION. IF YOU NEWD A STORGE GO SEE TINA
Itina was a wonder person in customer service I give her a thumbs up for the great job she has given me, she is friendly and a great person I would recommend her anytime thank u. Raquel Barker
Tina was great and she fulfilled all my needs and went above and beyond to make sure my needs were taken care she is a great asset to your company.
Tina was awesome she is the best employee I have ever seen with storage units she was very helpful kind and answered all properly
Went to rent my storage today it was the best experience with the worker there her name is Tina she was just amazing and funny if I ever need another storage unit in the future I would go here again
I've been using Public Storage located at 1159 N Columbus Blvd in Tucson Arizona since November of 2021 and this has been a great facility. Tina the manager has been very helpful and I would recommend this public storage to anyone and everyone needing a storage unit in this area.
Great storage place, highly recommend!! Tina was AWESOME at helping in every way possible and the place is reasonable compared to elsewhere!
Tnia and Britney are awsume
I've been with them for years. After dealing with some health issues and a few deaths in my family (storing my deceased parents and deceased in laws things). I hadn't been to the unit for around a year. In that time my lock was changed according to the receipt they gave me by someone not on my account. All of my wife's things are gone. My electronics, camping gear most of my library. All they left was some of my deceased mother's dishes. Some of them. The things they probably considered worthless. I'll have to file a police report. I can't believe it. I can't. On top of all that I went through my bank statement and they charged me for the lock and had an imaginary person sign for it. Using my card on file. Phone numbers change but I've had the same email since 2003. No notification. My emergency contact was never notified. His number is.his business line and has never changed.
Tina was fantastic. She was friendly and helpful and made me feel comfortable about a small problem I was going through iny life. I left laughing and relieved to have solved the problem. Great ultramarine fingernail polish by the way. Made me want to paint my toenails.. thanks tina
Tina is amazing. Funny, helpful and awesome. Will recommend Public Storage to anyone.
Tina & Charlotte make a great team. Was very impressed with them and the Public Storage facility. It seemed very clean and well run.
I was in a bit of a bind moving my home and business to Arizona and needed a temperature controlled storage asap. My husband called around and discussed what was needed with Charlotte. She was so pleasant and informative that my husband suggested I select Public Storage on Columbus. I came into town and when I arrived at the storage my reserved rental unit was ready to go. Both Charlotte and Tina are gems. They were very friendly, honest, and professional. I've rented storage units before and the workers have not impressed. At this location, the experience was the exact opposite. Charlotte walked me to the unit, explained move in procedures, insurance, hours, cart use...no stone was left unturned. I know in 6 months, Public Storage will probably raise my rates. Then, I'll be disappointed and want to move. But for now, the honeymoon phase, is great. I appreciate the rental when I needed it and will try to find a more permanent location.
Tina awesome service
Excellent service. Very friendly. Easy access to my storage unit. Cost efficient. Perfect for the amount of things I need to store.
Awesome customer service from Charlotte! Love that the rooms are cl I'm mate controlled as well!
Tina set everything up well!
Al 100
Tina help me out and was great
We have had such an amazing experience with Tina! She has been so helpful and we appreciate her so much. Definitely rent here!
The service was great
Tina and Valeria did a good job Thanks
Tina was very helpful and kind as well as nice
Charlotte was a life saver! She helped me by giving me a map (so I didn’t get lost again!) to my unit and suggested a closer entrance. After I vacated the locker she offered to check it and let the powers that be know it’s been cleaned and emptied. Having her take care of that freed me from having to remember a password to take autopay off. Great experience and wonderful friendly and very helpful staff! Thanks Charlotte!!!
This location is great, customer service is amazing they've been working with us when we're late. Always nice to talk to we could talk for hours but we dont.
Great customer service, I was happy I chose Public Storage! I needed to rent a slightly larger storage unit on move-in day and Charlotte made the process a breeze! She is professional, courteous and friendly and I will recommend Public Storage to everyone! Thank you!
Great place and Tina is awesome. Clean storage space and my furniture felt right at home.
Friendly, helpful staff make everything clear. Space is secure, clean and well managed.
Tina was very nice and helpful. Property looks beautiful I highly recommend this place.
Entire process was easy. The app very easy to use. And they are updating the premises with new paint. Friendly staff and well kept property.
Charlotte and Tina excellent 👌👍 and graceful. Thanks I.
Tina was awesome
I love this storage facility it is very clean the manager Tina was very helpful and professional and I have recommend this facility to my family and anyone who needs extra storage
When I went last month, Donniella was more than kind. Sorry I tripped out to the young lady who was again more than k I nd to me. Thank you. I will recommend to a friend.
Tina is eminently courteous, helpful and patient. She answered all of the questions my sister and I had and graciously walked us through the process. Thank you so much for your kindness and excellent service!
LOVE!! THE Employee Tina she was very nice and helpfully 💗
Great service. Tina was friendly and helpful. Made me feel I could come to her for anything. Thanks!
Excellent service thank you tina
I was very impressed with the layout, cleanliness and security features of the property. However, it was the staff who validated my decision. The office agent, Tina, was extremely knowledgeable and well versed in the company's terms and procedures. Those assets were key components that allowed for a speedy registration process. I am confident that my belongings will be safe and secure and that I made the right choice in Public Storage.
Tina is great! Straight answers, clear instructions, caring service. In contract, the central answering service gave conflicting answers, seemed bored and impatient. Definitely a turn off. But Tina to the rescue. I asked the central answering service to talk to the local manager. Tina called back. Did not try to sell, just was helpful and caring. I called back after comparing 6 other storage facilities - for clarification and got straight answers. Then visited the facility and was given a tour by Tina. Every thing seemed clean and tidy. Tina's service was so much better than the central answering service.
Excellent experience. Moving from an indoor, climate controlled unit to a drive-up unit. The "paperwork" portion of the rental process was fully automated, and took less than 5 minutes in the office. OUTSTANDING customer service. My only problem is that the non-climate controlled, outdoor unit cost just as much as the second level climate controlled unit. I would have expected a difference there. ACCESS HOURS WERE RECENTLY EXPANDED, DEFINITELY EASING THE PAIN.
Very helpful staff! Rented a unit for 30 days, no issues, no hidden fees, easy to terminate! Thank you Tina!
While working with Tina she was helpful yet friendly about the interaction. She dealt with us with a sense of humor and was knowledgeable about information regarding the insurance while upgrading our unit to a larger one. She made all adjustments with our information per our request that was beneficial to both parties during the entire process. "Thank you Tina for all the great help!
You chose the right place! Thank you to Tina who helped me walk through the process of my on line application! I am disabled and she was so kind and patient with me! 😍
Love this place. Tina helped me with returning a unneeded storage unit I rented in a haste. She was very helpful and friendly and patient with me as I was a bit anxious about it all. 10/10 recommend here
Tina, come on short notice and helped me look at a unit. She was kind, helpful, and professional. She helped me find the right unit for me and my family.
I went in to compare prices, size and availability. Spoke with Tina who was very helpful, courteous and informative. She has great personality and very customer oriented. If I decide I need a storage I will use this one. Thanks Tina for making it so easy
Tina was well informative and courteous
We got the best service we've ever had from a storage place at this location!
Tina is absolutely amazing! Everytime I go in to the office she always has a big smile on her face that I can see through her face mask. Anytime I have a issue or concern with my company she gets it taken care of very quickly and in a professional manner while also making you feel like a friend! Overall the storage facility is great security seams to be there top priority next to fantastic customer service!
Tina is a very friendly and helpful at all times.
Can't say enough about how friendly and helpful Tina & Donielle were when I was first moving in. Facility is spotless.
Tina has been extremely helpful with getting our storage units set up. I was having an issue with the app that controls the gate and Tina was able to quickly get it fixed for me as well as cancelling my insurance due to already having insurance for my stuff in the storage units. Tina was amazing. Security seems to be good so far!
Tina made my day and my life easier by getting a storage unit for all my stuff
We needed a storage unit fast and Tina was amazing! She was sweet and caring and very professional. Would recommend her to anyone needing a storage unit.
I dont know why they got rid of Mng. Ashley and put the old Woman. I think she may be prejudice, because of how she treated a dark Woman and then how she treated me.The Public storage up on Houghton are awesome and allow you to use thier bathroom.Why dont they let you use bathroom at Akvernon and Columbus. Not very good feeling there.😠😠😠
This is a great storage place . And if you come here ask for Tina! She was great. Highly recommended this place
After calling and viewing several storage companies without success of finding one due to the lack of upkeep, cleanliness, or just bad customer service. I was very happy when I arrived at Public Storage! Extremely clean and organized. Tina,at the front desk couldn't have been more helpful and accommodating. After viewing the unit's and found the facility clean and well kept, My search was over. Extremely happy to have found this place! I hope the company knows and appreciates The value that Tina brings to you. Sincerely, Dave S.
Great customer service and attitude. Tina is super polite.
Tina was incredibly helpful and accommodating, these people really want to help you out, great business!
It's a storage unit. It's not like it slaps. It holds junk.
Highly Recommend, Michaela and Tina were very professional and very sweet, they helped us get a storage unit for our grandmothers belongings😊
Tina was very helpful getting us into a unit last minute. Thanks Tina!
Tina Gave AWESOME Service, Got BOTH Receipts!!!...LOVE THIS PLACE!!!!.... ☺️😌😉🙂😁😎😍🥰🌞🌞🍦🍦🌄🌅
Tina and sherry did an awesome job, thank you.
Tina and sherry are the awesomest!
Alec was extremely knowledgeable and helpful getting me the right storage for my needs in a very difficult situation with high demand fir storage space. I would highly recommend Public Storage especially if you are in the Tucson area!
Always clean.
First time at the public storage.. I was lost lol. Tina was so helpful she directed me to my unit. I had such a great experience with Joaquin helping around. Thank you guys truly .
Tina was very helpful with setting up a storage unit for our military son. She called promptly & the unit was ready the next day. She was professional & aware of happenings on the property. We feel safe & secure storing his belongings there. Thanks, Tina!!!
Facility was very clean and accessible. Attendant (Tina) was very informative, helpful and efficient.
Great service
Spent a few hours here today organizing a unit and had my car radio on the hole time. Once I finished and was getting ready to leave I realized the radio was no longer on and when I tried starting my car realized the battery had died. I asked went to the office and asked for a jump and Tina was kind of enough to take the time to drive her personal vehicle over to me and give me a jump. She was very kind and really helped me out of a jam!
Tina was super helpful when I closing my unit.
Tina is a wonderfully nice clerk and she was extremely helpful today in resolving my problems quickly and efficiently, I cant thank her enough. I will definitely be back.
Love the place. Staff really friendly. Decent price.
The rep was very helpful and answered all the questions I had.
I recently moved and helped my family close their storage place here. The place is always clean nice looking. My mother said Joaquin and Ashleigh in the office were always helpful whenever she needed any help. Joaquin had given us a card for a review about our experience and I would love to rent with public storage in the future!
I got a GREAT deal on a HUGE storage room. I currently have a hernia and not much help from family and friends to move right now. Ashleigh and Alec were EXTREMELY helpful, kind and understanding! There is no charge to use the hand-truck which has been a huge help especially since I'm doing most of the moving alone. 10/10 would recommend!
Great customer service... you have to buy their locks though that's the only drawback
I have used this Public Storage location for years now. The staff is friendly and very helpful! I feel my belongings are very safe here. The staff is excellent!
It’s my first time utilizing the services of Public Storage. My phone and personal contact with both of the employees I have encountered was nothing but professional and and friendly. I’d recommend this location anytime. My thanks to the both of them. Thanks, Stacy
Ashleigh helped me out get my 5x5 storage then helped me move transfer to a 10x10 today. It has been hard moving out of my house into a new place but I am thankful for her helping me out. Amazing customer service! Recommended this to everyone moving or trying to find a place to keep items safe.
My husband and I are looking to move soon and are in need of a storage unit. I've had problems in the past so I want to do my research before we trust anyone with our stuff. The facility looked very clean and well kept. I still had a few questions about pricing and lease length because we are not sure how long we will need it. The man who helped us was very kind and was able to answer all my questions without having to go look them up while I waited. His name was Joaquin. I don't normally take the time to write a review but I felt like I needed to shine a light on this man and his wonderful customer service. I believe I found my storage facility that I can trust.
My wife insisted that I write a review on this place because of the wonderful assistance we received from the gentleman there. Joaquin was very helpful with everything we needed. He had the answers to all of our questions and the the place seems quite nice.
Customer service was excellent.
I add always have a pleasant experience when I come in a make my payment. Everyone is so nice.
Came in asking for a storage unit on that same day, I was helped by Ashleigh she was very friendly and got me through the process in less than 10 mins and explained everything very thoroughly. I was very happy with the service I received and definitely recommend this place. Thank you!!
Nice place to store my stuff
It is a good place to store your furniture
I came over to check out pricing. Not only was the facility nice, but the big guy that helped me and provided information was awesome. I think his name was Joaquin. He was very knowledgeable, professional, and proficient in his work.
Ashliegh gets top marks in efficient and friendly service. I don’t pay compliments unless they are deserved. She is the sort of employee who I would hire.
Great service. Super flexible and helped me through the whole process reserving a unit.
Great place with a helpful staff. Joaquin brought me the cart and apologized it was broke, but was still very kind and helpful!
I came into the office this morning to inquire about a storage unit, and was greeted by Ashleigh and her staff member right away. They were knowledgeable, friendly, and helpful far above my expectations. They even helped me navigate getting the best deal for my needs. Overall, I'd rate them a 7/5, but the system stops at 5.
The property was very clean and Joaquin was very knowledgeable and very helpful! Thank you again!!!! 🤩🤩
Great customer service, very friendly.
I have been using this location for 1.5 years and the staff have always been friendly and helpful, and the facility is clean and easy to access.
Great service. Safe place. We’re renting here.
Convenient
I have been here for quite a while and I have had no problems. Ashleigh does a fantastic job running this place. I highly recommend this place!!!!
Cost too much
Evan and JD was wonderful. Very knowledgeable, professional, and so nice. Evan was also patient with me since I had to use my walker when I went in this morning looking at the unit. And yes I did rent.
Ashleigh was great, very helpful and property was clean.......excellent place......
Went in for consult for services and Ashleigh was so informative and helpful! I'm in-between housing locations at the moment and needing temporary storage until who knows when, she made me feel listened to and confident in storing my things there while going through these times. Go Ashleigh!
The girl in the office was very knowledgeable and very helpful I got my storage unit on August 2nd and the first unit that we got had some damages we brought it to the young lady's attention at the front desk and she was very quick and prompt to solve the problem and move me to a different unit she was a very good and knowledgeable person of her facility and she had some great recommendations on what type of unit for me to rent I would recommend this place to anybody looking for a self storage unit and I would definitely recommend this young lady at the front counter for her showing the knowledge and experience that she has through her work ethics
Excellent facility. Very friendly and professional. Keep you informed ahead of time that the payment is due. They have been very fair about late fees due to the pandemic issues not having payment on time.
Great place. Clean, friendly and very attentive due in no small part to Asheligh. Definitely recommend.
Inconvenient hours to have access to your belongings. Property manager wasn’t the most pleasant to have an encounter with. Won’t be at this location much longer.
Great place. Favorite storage facility in Tucson
Amazing people and clean facility
I arrived at this storage unit after a horrible experience at another self storage business in town. The difference was night and day. The staff member at the desk gave a polite greeting right away and was helpful and friendly. This was in the midst of the covid-19 pandemic, and he had a mask on, and there were boxes neatly stacked to create a 6 ft social distancing measure. Everything was clean and highly professional. Checking in was seamless and easy.
Tara and Jon were incredible at the front desk. I’ve never had a better experience renting a storage unit!
Most excellent customer service and most excellent prices they go above and beyond to help you and it maybe even refer you to other places that might be able to help you the things that they cannot
Great Customer Service. Wonderful experience getting my unit. So kind ✨ Thank you Ashleigh & Even!
This is my second time renting from public storage and Ashleigh always has a Positive energy and always finds me the best deals for a unit.
Excellent, friendly, knowledgeable staff
Cassandra was very helpfull
The staff in this unit is one of the most helpful people I've know, and I don't even have my storage unit here. They are very friendly welcoming people and helps u with ur needs. If I could, I could give more than 5 stars to the staff.
The girls at the office are always so helpful and pleasant. The app is ultra easy to use. The unit was clean and safe. Great place to store our belongings while our house is made ready.
The facility's kept extremely clean. Staff are very friendly and extremely helpful.
Cassandra was so helpful! I would definitely recommend public storage to everyone.
Clean location and friendly staff :)
Annissa was very helpful!
Had a wonderful experience with Ashleigh and Cassandra. Remarkably clean, the employees were kind and knowledgeable. Would definitely recommend Public Storage in the future!
Facility is great! Super clean and quiet. My only complaint (and this has ended up being a dealbreaker for me, as I'm currently clearing out my unit) is that the times you can access your unit are so very limited. I need to be able to access my stuff after 5 or 6 pm and with most storage unit facilities, you can. But here, you cannot. But other than that, and maybe the fact that in the span of 18 months my unit's monthly cost has nearly doubled, I have nothing bad to say about this company/facility. I felt safe keeping my belongings here, especially knowing they are in a climate-controlled environment.
The staff has been very helpful when needed and the facility is well maintained
The manager Ashleigh was so helpful and made our experience smooth and easy. I wish we had this type of service everywhere she was amazing, professional and courteous.
Ashleigh was a great help in answering my all of my questions, she was very professional and courteous
Friendly service people. Boxes and moving supplies on site.
Easy to get to ..most storage places most part about the same ..
Stopped in for a glass of water after walking for a few hours staff was very kind to me and allowed me to get a drink of water and use the bathroom very clean store and VERY helpful staff
John is amazing! Definitely love that guy and his customer service skills. Tony Stark for the win!
John was very helpful today had a major problem on my storage unit keys were stolen from me he's helped out tremendously getting my unit secured and being safe I greatly appreciate that if your company and John I got to give him the highest rating. So I get to in 5 10 Stars whatever thank you
Jon was so nice! He helped me with everything! Great customer service.
Jon was great!! Very helpful.
Ashleigh was very helpful and knowledgeable regarding the property. Staff made the process much easier than I expected with the relaxed and humorous work environment. Will definitely do business here again
Customer sevice was spot on. Great experience and will recommend to anyone looking for a storage unit
Affordiable storage units easy to get to. But its tucson so tight turns and driveways mean some treat it as a drag way.
Ashleigh is great! Showed us a very clean unit and mentioned available online coupons. Should the need arise, will use PS in the future.
so easy ,reliable & convenient person who helped me was so polite & friendly , best of all no hidden fees Y.Quinonez
Great customer service as soon as I walked through the front door! Everyone was friendly and made the interaction effortless. Thank you guys again!
My experience was so great informational and fun definitely recomend this location
Great customer service, very friendly environment.
I had a great experience at the Columbus and Speedway location! everyone is very nice and helpful I will definitely be recommending this storage company to other friends and family!!!
Service here is great. I was helped by Adam he really knew what he was talking about. I will be recommending you guys in the future.
Very good customer service watch out for hidden fees tho
Clean place..
I lost the keys to my storage unit. I went to the office to fill out a lost key form. Annissa was very helpful.
Had a wonderful experience with Ashleigh, we looked at 2 different units and ultimate chose the larger space for our needs. Remarkably clean, the employees were kind and knowledgeable and Ashleigh was so sweet and obviously knew what she was doing. 5/5 would definitely recommend Public Storage in the future!
Fantastic helpful staff and wonderfully clean facilities.
Ashleigh was super pleasant and helpful. I came in very grumpy and she did a great job navigating and helping to diffuse the situation. She made the entire process painless. Grateful for good customer service while performing an otherwise very boring errand.
Wes and Ashleigh were so helpful today when I needed a storage spot ASAP. Wonderfully personable and the unit is clean and handy for me!!
Ashleigh did a great job of walking me through the rental process. The unit is clean and as advertised.
We found this facility online, and when we came to finalize everything we met Ashleigh. She took care of everything efficiently and was helpful and friendly and very pleasant to deal with. The facility is clean and well maintained and worked out perfectly for our needs. We couldn't help talking about our experience after we left and how rare this type of wonderful service is found in today's businesses. Ashleigh is 5 star!!!!
I reserved a unit online. The Customer Service at this location is Superior! The whole facility is well secured and very clean. The prices are good. I definitely recommend Public Storage on Columbus.
I went online, held a unit and met with Anissa to finalize. She made everything so easy and was very professional. The entire experience was a pleasure. Property is also very clean and units well marked.
Ashleigh is a great front desk person very helpful she deserves more than just a 5 😊
i went in today to rent a unit and john the manager was a great help i would recommend this place to my friend
💖💖💖💖💖
Alec helped me . Excellent Service!
John did a great job helping!
John made it very simple and was very helpful with all my questions!!
Ashleigh and Charlie were very professional .🙂
Excellent customer service. Ashleigh and Charlie took their time to explain everything about our climate controlled storage unit. The location is convenient, clean, and affordable.
Ehh nice and quiet
Store # 08008 Marissa was very helpful and nice answered all of our concerns.
I went to the public storage located on Columbus blvd. I met with marissa, whom was more than helpful. I had many questions, and she answered every one of them! Very polite lady.
Marissa is super sweet and very understanding. I have trouble explaining myself, it is also hard for me to see,as I am blind in one eye. She went above and beyond to help me and explained everything.
Very nice and clean. Ashleigh was very helpful and pleasant. I would recommend this public storage.
It was a pleasure meeting Ashleigh. Store # 08008. She was very helpful and always did what she could. Even if she wasnt actially in the office. Thank you so much and illl hopefully be seeing you all again in the near future. Thank you Ashleigh.
My husband and I want to thank both Ashleigh and Jesse for such superior service today, May 4. We needed a storage space last minute for our son’s belongings for summer and they were so helpful in showing us a unit and getting our paperwork done efficiently and quickly. And they both are super friendly and had great suggestions for packing and keeping storage space humidity free!! This location is close to the UA campus and easy to get to and access. Again, thank you to Ashleigh and Jesse for their fantastic service!
Ashley was super helpful and informative... I moved out here from a different state and she made getting a storage unit the easiest part of the whole move. Property is well kept and I appreciate the security features.
Excellent Customer Service..
Ashleigh and Krista are charming and friendly. They quickly and easily answered all questions I had, and made me feel welcomed there. I look forward to using this storage space.
@Angela Gordon - is this a true fact? Only asking because I just obtained a storage here not even a week ago but am wondering if this is possible or not?
Recommended , WELL TAKEN CARE OF , CLEAN & MANAGED VERY WELL the only downfalls I'd mention and input in my opinion is the hours of access.
Great desk Receptionist. Very polite and professional.
Up and down moody employees. Someone else's key broken off in my lock. No explanation.
Ashleigh and Elaina are super friendly, helpful. They made paperwork and settling in easy. The facility is spotlessly clean, well-taken-care of, easy to access, dry. Great experience.
Very nice place.... Ashleigh and Elaina was very friendly. Best storage in Tucson.
Excellent Customer service Kevin & Ashleigh were very friendly, very helpful easy process. I highly recommend this facility.
Kevin and Ashleigh were very helpful and informative, they helped me through the process answered all my questions...Thanks guys keep up the good work
Obtaining a storage unit has never been easier. Took hardly any time. Service was awesome. Kevin and Ashleigh - very nice and professional. The facilities are extremely clean and well maintained.. Love the easy access and security. You will not be disappointed.
Very helpful and very polite All around great Staff
Bella was a great help in me understanding the storage rental process.Ashleigh also helped me
Bella and Ashley were very helpful, and resolved all issues with my unit promptly and saved me tremendous amount of time and money! Highly recommended!
Ashleigh and Bella were very attentive and knowledgeable, property was clean and secure. Hours could be extended for convenience of customers, all in all good place to store personal possessions.
Ashleigh & Elaina ,were very helpful and very kind,and did theirvery well !!!
Best staff ever and cleanest facility. Ashley and the other ladies are the best.
Great experience. Ashleigh & Lilly were both kind, professional, and very helpful. Thank you both! =D
I just visited this site and was very favorably impressed first with the cleanliness of the whole area, then as I went in the Office I was greeted warmly and very courteously by Ashleigh who was so kind and attentive as to show us around the place and took us to look at a unit size we were interested in renting. Ashleigh also answered all my questions and doubts (which were many; this being my first Storage). After all this we decided to go Online and Separate a Unit basing our decision on how well the place is kept, Security, specially attention to Customer, Rental Price (taking advantage of the Online Offer at the time). After going through the usual paperwork we were taken again to our Assigned Unit and we actually were asked to try the assigned Security Codes ourselves and use the Special Tumbler lock to actually try it and finally Lock the Storage Door. A great experience for us specially for having Ashleigh take good care of the whole process ! I fully recommend this place for all yourStorage needs !
Not only was Lilly incredibly friendly, she provided outstanding customer service. Her knowledge of the facility was apparent and she guided us to the unit that best suited our needs. Would have given 5 stars but there werent enough handtrucks / dollies. Thank you Lilly!!!
After shopping around, I went with another place. Though you might make a different decision. You would not be wrong were you to do that.
Great place. Ashleigh was awesome and answered all my questions I had in regards to the facility and pricing. Great deals and reasonably priced.
I already have a storage unit and gate code. I would like to enter my storage unit after hours. Does anyone know if there is 24 hour access? Or is there a certain times of the day you can enter/exit your storage unit?
Can you go into your storage unit after the office is close
This public storage really went above and beyond with customer service, Thanks to Ashleigh! As well as a very trust worthy and comfortable atmosphere. I know my belongings are in a good place and that helps me rest assured at night, thank you public storage for exceeding anything I could have ever wanted in a storage facility.
Too pricey
Such a clean, organized, and well-maintained property one of the best storage facilities Ive ever been to and the customer service is exquisite. 5 stars for Lilly thank you for all your help and making the process so smooth and easy!
Linda was awesome very knowledgable and very helpful
Amazing people and amazing storage! So friendly and helpful with any and all questions! Highly recommended
Ehhh okay I guess....just kidding the ladies are amazing to talk too and are always so friendly. They enjoy helping their customers with anything needed. Highly recommended.
A bit expensive for a small indoor unit. 72 dollars.
Ashleigh and Lilly are amazing! I couldnt have asked for better service!
Ashleigh was very helpful in providing all information, making it an easy decision!
Ive been with Public Storage for 2 years and the customer service I recieve from this location is always outstanding. Lilly did a great job explaining my bill and helping me understand the fees she was very patient with me and I truly appreciate it. Public storage has a customer for life I highly recommend!
Great service 10/10 would go again
Lily was a excellent helper and a smile on face
Lilly and Ashley do very good service and are very professional.
I reseved a unit online because the website stated that the gate hours or 6 Am to 9 pm. I found out after paying that the gate hours are actually 9:30 to 6:00. And call their customer service to no prevail. Spoke to the girl in the office she said she would contact your manager and get back to me about a refund because they have a no-refund policy. I'm wondering why it's okay to have false advertising and bait and switch people. Nowadays all you get is a I'm sorry about that.
What was truly remarkable was the way the young lady. She made you at ease and was meticulous in explaining the rules and addressing the needof a two day notice when vacating. The overall appearance of the public storage facility demonstrated a great deal of pride in the work place. It is not possible to overlook the cleanliness of everything. Very sharp, very noticeable, you cannot help but "this is the place". I also would like to say thank you very much Ashliegh. You were very helpful and you made me feel very much at ease. Thank you for taking the time to explain the important details.
Ashleigh was absolutely amazing helped us set everything up was highly respectful professional and over the top the best most amazing person i have dealt with in the world of profession. 100 stars for her help and support thank you ashleigh for everything i truly and greatly appreciate it. Best sited facility as well very well maintained and established as well as perfectly secured.
Property clean and well cared for. Ashleigh did a nice job of renting a space for me.
Alarms always going off
I came in for information on a unit and Ashleigh and Suzie were very helpful gave me all the knowledge I needed to store my belongings
Ashleigh was fantastic and made the unit rental process seamless. Facility is very clean and well kept. I would definitely recommend this location.
Ashleigh keeps the cleanest storage facility in town and Suzie is a rock star! Best experience ever!!! Highly recommended!!!
Jacob and Wes were a huge help. Very knowledgeable and had great advice.
Very pricey
A++
Great service debra!!!
This location is the best ever!! Wanna know why?! Because they have the most awesome manager, Ashleigh!!!! She's probably the coolest person there... although they do have good customer service there, she definitely makes the place worth 5 stars!!! The place is always clean, its very welcoming, and an overall a great place to store your goods.
Price gouging upon renting second unit. No consideration (only highest rent) for being a customer already; only good deals to suck in new customers. New hours useless if one has a job especially. They wipe out early morning use and evening hours as well. Actually, pretty useless even if one does not have a job !
Ashleigh & Jake were great at check in. Unit was clean and easily accessible. Thanks!
Ashley is the best ever. We had a great time and we really feel love. Excellent working skills. Jacob was very helpful and a good listener.Beautiful smile
Ashleigh and the staff were helpful and informative without making my experience seem like a sales pitch. I was in and out and signed up for the unit of my choice in under 20 minutes.
Good pricing for compartments and helpful workers
I definitely recommend this place. I've used a number of storage facilities in the past and Public Storage and A-1 are both the best. Ashleigh at this branch set everything up for me. She was very helpful and professional. I definitely recommend using them if you need a nice safe place to store your things.
Gate is stuck open, people walking about inside. Complety unsafe for your belongings, especially for what you pay...
Staff was fantastic. Quick response after I reserved my unit and followed up the week after to ensure everything was fine with my selection. Highly recommend!!
Have rented at numerous public storage locations and have followed Ashleigh due to her helpful and informative customer service! Always manages to answer my questions in a comprehensive way and helps with my storage needs.
Ashleigh was amazing today! We walked in with a reservation that was made just an hour before and was out in 30 minutes with touring the unit and doing all of the paperwork. She made it clear and easy and gave us a promotion of $1 rent for the first month. We told her we were in a rush and just wanted exactly what we called for and she didn't offer us anything else and just got the job done! Easy, clean, secure. Highly recommend and ask for Ashleigh!
Awesome customer service and clean air conditioned units. Ashleigh helped me with all my questions and helped pick the best unit for me. I will definitely be going back.
Ashleigh's awesome, the best. Thank you.
Unit was broken into. Lost a family heirloom. Looked like the unit was left open for an extended period. They had the nerve to charge me for the new lock on top of it.
Good business
Absolutely horrible experience at this location. My storage unit was broken into two different times from October until April. Although, the staff claims to check the units daily, it was not discovered for three weeks. I went to check on my unit and found the lock broken. My unit wasn't the only unit broken into. Staff said they were working on providing better security but it never happened. The second time my unit was broken into there were no signs of forced entry. Makes my wonder how they got into my unit. If you'd like to verify the amount of burglaries reported at this place. Call Tucson Police and request the crime stats at this address.
Fast,Friendly, and easy. They were very knowledgeable, helpful, and enthusiastic to help me find the right storage unit for me and my needs. It was a good overall experience.
I recently had a complicated storage challenge, and the three employees who assisted me--Jesse, David, and Jon--were as kind and helpful as they could be. I was having a knee issue on one of my visits, and I even called Jesse "my knight in shining armor" because he was exceptionally caring and helpful. My thanks to you all!!
Nice place
I've been using this place for about a year, polite staff and clean units. Price is reasonable and affordable.
Inexpensive Storage
Super clean, excellent staff, very safe and secure. Highly recommended
Very friendly staff, helped in a timely manner and made sure I had what I needed.
David and Kevin were great. My husband and I reserved a unit online and were told rudely by Estelle that if we weren't there by 11am we would lose the unit. Luckily, my husband called that morning and told David we had and emergency to deal with and were running late but we were coming and they were professional and understanding. They even offered to push our move in appointment to the next day. They were both professional and courteous. The storage building was clean and kept up. David was able to answer all of our questions and was in tune with our concerns on security.
Staff was friendly. Nice area.
Good place been there for two months so far and its been awesome!
We met with Ashley at this location. I must say that it was VERY nice to speak with her. She was friendly and polite, she told us all about the different spaces and showed us the one we rented.
They do not have a 24 hour emergency phone number. There are no security cameras to watch the storage spaces. Many have been tampered with and some broken into.
Came in to shop some pricing around my area, and this was my first stop. Estelle was very knowledgeable, answered all of my questions, and really knows what she is doing. No need to shop other places with customer service like this, Im sold... Thank you Estelle.....
Always friendly! Help with every issue and never had a bad experience
Estelle is a helpful and personable employee and always greets me with a smile. I also like the way the site is well kept. Kevin does a good job
I've been using this storage site for YEARS, and have had Excellent Service, Always. Most recently? Brittany, David, Kevin, and a Very Special Star for Michael, who is helping me make a New Transition of a unit. He spent a lot of time trying to find a unit that will fit my needs --even searching Other locations. Oh What a Relief, and how very much I appreciate Michael's help. But, through the many years, I still affirm that I've always had great service. Thank You All, Much! ~eva harris
I loved the experiance i had when i went in to pay my storage bill. David was polite, helpful and by far the best employee Ive ever delt with at any storage facility. Keep up the good work.
David was awesome! Helped us right away! And had us in and out within 10 min. He was very respectful. He even saved us $20!! Hes definitely good at what he does! Thanks a lot David! We appreciate all your help!!!
IT WAS 4:45 PM ON A SUNDAY EVENING WHEN WE PULLED UP. I HAD NO RESERVATION, BUT A TRUCK TO UNLOAD. MIKE HAD BEEN CALLED IN FROM ANOTHER LOCATION AND HELPED US IMMEDIATELY. HE WAS COURTEOUS, PROFESSIONAL AND CALMED MY ANXIETY. VERY PLEASED WITH THIS SERVICE, I WOULD RECOMMEND IT TO ALL. THANK YOU MIKE!
Nice facility. Would recommend to family and friends
Awesome.
Very skilled and dedicated staff! David is great! Thank-you for your help! You made it easy on me. :)
Great staff, David, Rebekah, Ashley, Seasons and Michael, Thank you so much for all your expertise.
Great services. Easy to use. Useful for out of states students
Rebekah and Matt are the best! great staff and always friendly :)
Excellent customer service! Alseha and David worked both quickly and effeciently to rent me a storage at the end of their workday on a weekend! Thanks guys!
David and Alesha were extremely helpful and the customer service is amazing
I really appreciate the service at this location. The guy at the front David was very helpful and nice. He was able to answer all my questions and seems to have a very good understanding of his job. Thanks a lot.
Great staff!!!
Awesome staff! Very friendly and efficient, especially Mike!
They were very helpful in finding the right storage space for our needs. Thank you for being helpful.
Mike and Samantha were great
Lisa and Anna awesome. This is my second time storing with this office. Thank you.
I loved the friendly girls .they were so helpful and answered all my questions .would definately recommend this place to anyone .
Great people. Fast and friendly service from the ladies in the office.
I truly appreciate the professionalism and high level of customer service that was provided by Anna and staff thanks so much highly recommended.
Great customer service and awesome storage units! Estelle was amazing, very kind and very helpful, I would recommend her service to everyone!!
Great service!
Kind and courteous service
Good staff! Great prices....would highly recommend to others! Anna and Estelle were wonderful!
I came in and paid for a friends unit met anna and she made this process super easy I highly recommend this place as she was super friendly and knowledgeable
It was a great experience. Lynda was great, she helped out with everything I needed, really made my move-in smooth. Will recommend to anyone anytime. Thank you
Anna was awesome. Great customer service. Very helpful. Give her a raise please!!
Very friendly staff. Joe is awesome. Very clean and secure
We were so excited to find a public storage just around the corner from our new house. The location is great, the size of the unit is perfect, it has light overhead and access is convenient. The staff was really helpful. And the price was well within our budget! Great daily specials!!!
The customer services I received has been the best I have ever experienced. I highly recommend this location just ask for Anna she's the best!
Friendly, efficient and CLEAN! The climate control option is great and the property is well managed. It was also great to talk to another "East Coaster!
Matt and Anna were very helpful, thanks!!!
LoL Ana don't forget the scented oils! She loves our salt idea and made the experience worth while no regrets on going to public storage. It was an awesome experience!
Fast service, easy, non-complicated application and reservation process. So far, I'm very happy I came 👍
These folks rock. Super nice and easy to work with!
Thanks Mike and Anna for helping get us set up in an excellent unit.
Anna and Mike are awesome! Will use this location again if needed.
Great people at this office
Great location to do business with. Anna is just the BEST to work with, and she really cares about her customers. Everyone managing a business should be more like her! Really awesome.
Anna was really solid and helpful. The place is clean, well-run, and I feel very comfortable having my belongings there.
Wendy helped me today to get my storage unit. She was so friendly and explained everything I needed to know. I would recommend storing any of your items there. When you go ask for Wendy and Anna they were both amazing!
Fantastic experience, clean units, very secure, friendly staff!
Anna was very pleasant and helpful. It made me very glad that I chose to rent with Public Storage.
Anna provided very prompt and efficient customer service. Obtaining my unit was smooth and seamless.
Chas has amazing customer service. Very helpful
Clean, secure, helpful staff!! Great place!
Anna was so nice. Never have i encountered such amazing customer service. Hope they dont raise the rent as that will bum me out.
Anna and Nola are awesome!! Very knowledgeable and helpful. Knew exactly what I needed and got it done on the spot. Extra-clean facility. Highly recommended!!!
Excellent customer service from Anna!
had a good experience
Anna is the best.
Great experience with Anna and Nola
Inexpensive, safe, clean. What more could you ask for.
Had some questions regarding storage, Anna and Ricky were very helpful! They answered all my questions and were very kind.
I did a friend a favor and visited the location to pay her monthly rental fees. The manager, Anna, was super nice and very helpful. The rental office was clean and well-organized. Anna let me know that she'd be happy to take care of any future needs I might have. Great service!
This is the first time I have used Public Storage and I just wanted to let you know how friendly and informative Anna was at this location. She answered all my questions clearly and was an excellent help in making the application process as simple as possible. Thank you Anna and thank you Public Storage!
Chas and Wendy are awesome! they rock I came in to rent a unit today and they made things so easy. I recommend this location.
I would recommend this location the staff is wonderful,they really care about helping you especially Wendy she always goes the extra mile to make sure you get great service. Thank you Wendy!
Great experience.......... Chas was very helpful and respect full would recommend this place to anyone. .....
Came in looking for information. "Stephanie" Showed me 3 units and demonstrated the security system, then provided me with the financial necessities. Left with enough information to make a decision concerning my situation. Thank you, Stephanie.
Very good. Wendy and Louis
Like any company I've had my ups and down dealing with Public Storage. Most of the time they were ups. Some things I've never had a problem with were their customer service skills, hours of operation, locations, start up specials, or availability. I would still use and recommend them!
Has very good customer service skills, very understanding and great listener...awesome person very happy with her
What could somebody possibly have to say about a storage place....right? Well normally I would agree. I mean you rent a unit and once in a while you go and take stuff out or put stuff in. What sets this storage place apart is the staff, yes the people who work there. Wendy and Linda you guys are the best. If you are looking for a place to store all your stuff go see Wendy at this Public Storage on Columbus. The place is very clean and Wendy and Linda are on top of everything. They seem to know all the customers by name and they treat each one as if they are the only customer they have. You guys have changed my perspective on storage places and I highly recommend you go see them for all your storage needs. Five Star rating all the way.
excellent and prompt customer service and very friendly staff. A++++
Great customer service!!! Thank you Wendy for your nice and kindness. You are awesome. We appreciate you very much!
My business dealing with the Mgr./Wendy, the assistant/Luis was a pleasant and informative encounter. Enquiring about the ongoing purchase of boxes, your staff was knoledable and most helpfull. I will highly reccommend this location. Regards, Paul Daniel (Tucson,Az.)
Wonderful service and the ladies in the office was very helpful
The Public Storage located near Speedway and Columbus is a clean, secure, and well maintained facility with units that will suit anyone’s needs. Climate controlled units are offered as well. The management, especially Wendy, and the staff are always friendly and are quick to help with anything needed. Having been with the Speedway and Columbus location personally for over 5 years and using the facility for over 15 years with a non-profit organization, I can truly recommend this location!
Wendy and her staff have always been very helpful and friendly. The property is well maintained and any issues that arise are taken care of promptly.
I always felt welcomed and Wendy's customer service is the best. She always remembered me even though I only stopped by once a month. She is cheerful and took the little time between customers to chat. She always seemed genuine and interested. Even though I am moving out of my unit she was still very courteous and I would recommend her and that location to everyone. Wendy is definitely a very valuable employee and be looked at as an asset to Public Storage.
Wendy epitomizes great customer service! She knows who you are when you come in and is always cheerful and helpful. I don't know what you're paying her but you need to give her a raise.
We agree that the prices for storage units are a bit high but the cleanliness of the site, courteous staff and knowing that our property is safe, make it all worthwhile. Our experience has been primarily with Wendy who is very professional, helpful and who has gone out of her way to ensure that we get great customer service. Thus far, we're very pleased. Thanks Wendy!
My experience with this Public Storage facility has been very positive so far. I appreciate the value, the facility itself, the staff and the amenities. Jennifer and Luis were both helpful and courteous from my first encounter with them on the phone to the time I needed help with my security code. The facility is clean and easy to access. I would not hesitate to use Public Storage again and would recommend them to others.
Had a very good experience at this storage unit, staff was helpful (Luis esp. on close-out), courteous and quick to answer questions when needed. If I need to store again, I'll look here first.
I put a unit on hold via the website, received a call within 15 minutes, scheduled an appointment. Arrived on site, was impressed with the cleanliness of the site. I was greeted by Luis, who promtly waited on me. He showed me my potential unit and explained access and property security, along with how to access my unit. He explained about the locks, insurance availability, and reviewed the contract with me. I was very satisfied with the customer service and Luis' professionalism. I would recommend this property and Luis to anyone.
Wendy is doing a very good job!
I love using this facility. The people are very nice and friendly and as helpful as can be. You can always walk in there and be greeted with a smile : 0 )
I had a check get lost in the mail and Wendy helped me out right on the spot get it all straightened out, and suggested the best and fastest way to talk with the upper management to get my account right again.The service is very good and professional, thanks to Wendy. I plan to continue doing business with them.
I agree with the first review that the prices are higher at Public Storage and the policies are extremely rigid and senior management of the company is not at all customer friendly. I know because I contacted them about an issue and they all have attitudes and don't care if you take your business elsewhere. In addition, their pricing practices are based on the neighborhood in which the property is located vs. having a standard pricing policy. Unfortunately, their corporate policies do not reward existing customers or reward returning business. On a positive note, the location is very good. All that being said, I am a customer of Public Storage because of Wendy. She gives excellent service and cares about her customers. Wendy always follows through on requests and is an excellent ambassador for Public Storage. She is very friendly and remembers her customers by name. I think she should be given more flexibility in running her property because she is a true business woman and understands what it means to give excellent customer service and to care about her customers, and if her hands were not tied by rigid company policy would have an even more successful property. I hope Wendy is recognized by the appropriate individuals within Public Storage for her great service and the positive energy she puts forth in representing Public Storage!
I have been with this public storage location for nearly 2 years. Their rates are higher than the other locations of the same company (hence the 4 stars), but the location and convenience compensates for it. The main reason for me to stick with this location is the customer service i received from day one none stop by Wendy. She is professional and extremely helpful especially when there are business needs and we need help. she is a 5 star professional and I decided to stay there for 6 more months because of her above and beyond attitude and service. I recommend this location.