Public Storage Self-Storage Units at 5910 E McDowell Rd, Mesa, AZ

Kyle was great! Left no stone unturned. Clearly explained everything as we were going through it. Even saved me a couple bucks.

Kyle provided excellent customer service and I received the storage unit that I needed. Thank you. -Ryan

Great price, great facility, and great customer service. Thank you Tala.

Clean. Easy to use.door handles ger Really hot! Kyle was great!

Kyle is an awesome manager and the property is clean and well maintained. I enjoyed the two years I rented a unit. I would recommend this facility as long as Kyle is here.

Very good service, very knowledge. Thank you Kyle!

Kyle was great. Made move in easy

Thank you Tala for staying a little longer to help take my payment! Customer service was amazing!

Kyle is very nice and kind to help me to move in the storage. He provides excellent services.

First off, you shouldn’t continue to put your stickers on my personal lock that I did not buy from you. Second, I wouldn’t ever recommend that anyone rent a storage space from you ever. I moved out on the morning of July 3rd. I was charged a FULL MONTHS RENT July 2nd. Called customer service and was told sorry, the only way to prevent being charged would have been to move out June 30th. We don’t pro rate the month. So I was charged $150 for 3 days people. Take your money elsewhere. These people collect that much rent on one space and get never have a working gate. It’s ALWAYS being repaired. Since it’s always broken, property can’t be safely secured.

Started out with a 10x10 and then moved to a 5x10 and a very satisfied with Kyle's professionalism and promptness. Even received a reminder call for my appointment to move into a new unit. Very class act. Professional.

Thanks Tala for helping me out, you were awesome

Kyle he is a helpful person he helped me to find the best garage for my stuff.

This was by far the easiest check in at a storage I've ever had thanks it was quick and easy

Thank you for helping me out keep doing good thank yu bro

Kyle was amazing and super helpful finding us the best storage unit to help us with the transition of moving my mother in law into an assisted living. He also helped me set up the app. He was very helpful in this stressful time! Wish everything was this easy! Thanks Kyle!

📦📦📦 the Orange really makes the units pop ✨

I'm so glad I met Brianna. She took care of my storage needs for my utility trailer. Great attitude, super friendly and just a true Profesional. Place is clean and feel very happy to be able to have a spot at this unit facility. If anyone goes there ask for her you'll see what I'm talking about.

Kyle the front decks attend was help ,with the suggestion of what I could do to have the best option for the size of the locker I needed I told him I only had 4 to 5 doxes and he suggested a 4x4 and it was all I need thanks for being so help Kyle

Kyle was very informative and pleasant!

Rate increases almost monthly for reasons unknown, always flooded and smelly. Trash is all over the place people temporarily park in your rented spot. Go pay your hard earned money somewhere else it'll be worth it.

The manager at this storage place literally stole my personal belongings then hung up on me when I tried to ask her about it. I’m 100 percent sure Debbie is a liar and a tjief

Raised my rate with no warning, so I’m moving to a different location. Great customer service. Left before my next rent payment so there is no rent due. Seriously consider giving this place a look!

Service was fast and personable when I signed up. The app makes gate access fast and easy. The facility is always clean. The employees are always helpful and nice when any kind of issue arises. Thank you!

I needed to rent a storage space and was fortunate enough to be assisted by Annalise. Very helpful, cheerful and good at her job. Keep it up!

Thank you Big T, for making everything so easy! Helped us out alot.

I've been a Public Storage customer at the Mesa McDowell Road facility for 5 months now and I am very happy with the unit, the cleanliness of the facility and the helpful nature of the staff. I use their app to open and close the gate from my phone (makes entering very easy). I'd also like to recognize Kyle as a highlight of my experience at Public Storage. He is very professional, responsive person with a positive, can do attitude....a rarity in today's world. Thanks Kyle.

Some hidden fees (lock fee, admin fee, etc) then I wouldn't expecting when I got the promotional $59 and 5x10 unit, so now ended up at $110 after on fees and taxes! They didn't give me the option to bring my unlock my locker, I had you there that was purchased within the department miscellaneous fees, like admin fees. I actually wish they were open past 9:00 p.m., that's so early to close down! Besides that, the facility and grounds seem very clean and tidy and extra flatbed carts that you can utilize to assist in moving. Overall, good quality for the , especially in this price gouging days!

At the public storage on McDowell between recker rd and Greenfield Saundra was very helpful, she was very friendly. I enjoyed visiting with her while she signed me up and took my money. However upon leaving our code did not work, fortunately another customer behind us let us out.

Pleasant experience...our agent was kind abd went the extra mile to ensure we were satisfied.

Got a free lock!!

Kyle was super helpful in helping us figure out what size unit we would need very kind and excellent customer service!!

No physical person to talk to and set up a new rental. Sat outside on hold trying to get something rented, but ended up leaving and going somewhere else. Bring people back to work Public Storage lol

Great customer service. Very happy here

Pretty easy, good behind the counter

Great customer service, thank you!

Kyle was a very helpful. He explained everything so that it was very understandable. Thanks Kyle for great customer service.

Bill was so amazing! He helped us decide the best fit our needs for our current transition. He took his time and went over our options with us and clarified all the details so we understood the process. Marie was working the desk and she and I had a lovely conversation while the boys cinched down the details. Whoever owns this place hired some great people! Very professional and they treated us like family. Highly recommend!

Excellent Service!

Employee was rude.

Kyle was awesome and very helpful process was quick and easy

The staff here was very friendly

Katie was incredibly helpful and accommodating today. I haven't experienced good customer service in a hot hot minute. I really needed that. Thank you!

Kyle was amazing! Very helpful:) S

I move everything out by 2nd, and then they billed me for full month. As a disabled veteran of the United States Army i can't afford it. I spoke to management and their response to me was "too bad that's the way we do it." I highly recommend you go anywhere but this place . Because to me to me they have no honor no decency .

Kyle was awesome! Efficient!

Latoya was wonderful, very helpful. Would store with them again!

What an amazing experience!! I reserved my unit online but when I went to move in I saw that it was too small for what I needed. Nothing was currently available but Latoya promised to call me back with my options. She called back as promised right before closing and even offered to wait for me to comeback in to make the switch. Once I returned to the facility Latoya helped me move into a bigger unit within 5 minutes!! Thank you Public Storage for hiring great people like Latoya!!

Kyle was extremely helpful and courteous in answering all my questions about the rental.

Excellent customer service !!! Fast-- efficient and friendly too ! If you go somewhere else... its your loss. Dale L. Mesa , Ac

Awesome place! Kyle was great in helping me out when I lost my code. Very helpful!

They keep raising the rates. This increase that’s about to go in effect is almost 30%!! With an 80% increase overall in two years. That’s the thanks I get for being there for over two years and always on time with payments. On top of that, my unit was infested with mice a year ago and they did very little to take care of the problem. I had to place mice/rat poison in the unit myself since their black boxes they placed outside weren’t effective. Needless to say, I’ll be taking my business elsewhere!

Ebony and Sharron are amazing! Thank you so much for your help! My experience was fast and easy.

Faculty is clean and secure. Kyle was very courteous, professional, polite and helpful. I would recommend this storage facility to others. In my opinion, Kyle should get a raise.

Kyle was a great help. I would recommend Public Storage in Mesa to my friends and family. Keep it up Kyle!

This is one of the cleanest self storage facilities in the east valley! The staff has always been friendly and super helpful! Thank you Saindra McGarry for helping me with my access codes, and for helping to download and understand the Public Storage app!!! You were very helpful and made my day!

Kyle was very helpful with pricing our unit.

Storage is expensive and they are raising prices during covid.

Kyle was very friendly and professional!

Kyle was very helpful in helping me choose the right storage unit for my needs.

I am very pleased with the service I received from Kyle at Public Storage. He was really awesome! He took the time with me to discuss all the details I needed and wanted to know about my trailer storage. I am glad I chose this business for my storage needs. Thanks so much Kyle!

Great place to rent, customer service is always wonderful and Katie was very helpful and was able to help with all my questions.

Katie there is amazing.she definitely goes above and beyond to help out with answering questions. It's was easy and fast.

Received excellent service today with Rebecca and Katie. They were great!

Katie and Rebecca were a great help!

Kyle was great. Professional in every way. Even took the time to explain everything and answer all my questions. 10/10 highly recommend this location and give this guy a raise!

This place is run by the none intelligent. I reserved covered parking, after paying my reservation said “uncovered” I called and talked to 2 people to verify it was covered, they said it was a “glitch” but me it was COVERED parking. I show up and my spot is taken and there are no more available. And the uncovered spot was too small. Kyle and Sharon really screwed me over BIG.

I was helped by Kyle who made the process fast and seamless!

Awesome management

Kyle was a great help. Had me in and out in 10 minutes. Would highly recommend.

Great customer service Kaela is awesome!!

Amazing service from Kyle!!! Thank you so much!!

Office staff was exceptional & provided absolute professionalism at each step of the process. Thank you kyle!!

Kyle was wonderful! Helped me save money!

This place will offer you a decent deal, wait for you to move your stuff in, and then jack up your rent! Watch out!

This is a great place to rent a storage unit. I’ve used this Public Storage several times and it is easy to rent, access and vacate. The facility is secure, too. Kylie, the office manager is really helpful and responsive, too!

I didn't go there just stopped at the stop sign in front of it

Friendly staff and very helpful. Great location.

My opinion this is one of the worst storage units the rental places I’ve ever rented in my life you have no bodywork on your phones 45 minutes to an hour two hours on hold I can’t get any Intel it only shows so many places in feet around the Phoenix area and especially in Mesa and it is the worst customer service I’ve ever had and I’m sorry I have a rented from you people the review your -10 terrible terrible service I have to stay with you because I’m unable to move right now but the minute I am able I will be out of here you are the worst ever

I have had a couple of great experiences here with Kyle & Kaitlyn. They both are very caring and helpful with renting storage units. Their customer service is fantastic.

It is my first time renting a storage unit. Kyle provided excellent customer service. He was polite, friendly, and professional. I really appreciated the fact he acknowledged me as soon as I walked in even though he was already helping other customers and did the same while he was helping me and another customer came in. Clean facility. Thank you!

Best storage site ever they upgraded me to a better storage unit when they didn't have the one I was looking for and they've always been cordial and polite and covid-19 friendly

Kyle was a great help!

I highly recommend this place. I ran into issues with the unit I originally rented and Kyle was a tremendous help in ensuring that not only was my issue resolved...but it was done so in the most professional manner possible. If you're not renting here you are missing out!

Nice and clean, good location, friendly staff. The only drawback is the automatic gate is slow and hilariously rickety... I'm always surprised that it still works!

The property manager is very nice and has a great name 👍 place is great!

Michelle was great and helped me with all my storage questions, beautiful facility and very clean.

Online reservations, really friendly efficient staff; clean, and well layed out facilities

Bill was very helpful, and made our experience very easy and comfortable! He was amazing I give him 5 stars!

Outside Storage is too high!! I was here in 2018 and it was $20 cheaper a month!!

Jeff and Melanie were absolutely fantastic with the whole process of getting a storage unit I would highly recommend this location they were awesome.

Jeff great job. Very friendly and efficient. Took less than 15 minutes to set up a storage unit. Thanks

Mel was amazing and very helpful.

Mel was very helpful and knowledgeable with assisting me.

Melanie was efficient, knowledgeable, and answer all my questions. I walked in, she showed us the space, and guide me through the process so efficiently. It was a breeze, excellent customer service! I Highly recommend this location.

I rented my storage with public storage Nov of last year and ive had nothing but a good experience with them. Jeff has always been super friendly and understanding. Makes storing with him a good experience.

Warren & Jeff were super helpful during the check-in process!! Happy to have Public Storage for our storage needs :)

Went in person to sign contract. Shoutout to Monica for making the process super easy and nice. She was very personable and informative!

Very well maintained.

Patty went above and beyond trying to help me solve an issue yesterday She was patient kind caring knowledgeable and extremely helpful. I think she should get a big raise!

Very clean, friendly, and helpful.

Super easy to reserve our unit online. We had browser trouble and ended up with double reservations. When we called Patty quickly got the double registration removed and was super helpful and friendly. The unit was clean and easy to find. Very secure location. Entering and exiting the gates was a breeze.

Jeff and Katy were super helpful!

Great location! Super service-Jeff was professional, polite and helpful! He answered all of my questions and got me through the rental when I was super stressed about my move!! I had a great experience, and will be telling my family to rent here when they come out

So I put my belongings here on February 11 and today I went by to grab something out of my unit and it was completely soaked! Box after box completely ruined. Family items you can never replace. I'm sure the rain came in from the door but there's NO way this could have never happened before. They should definitely do something to fix that and if they saw it was flooding in my unit area at the least they could have gave me a call to check on my things. I'm writing this so this doesn't happen to anyone else. UNIT RENTAL BEWARE!!!

Katie was awesome

Signup was easy, manager was awesome!

Had great walk-through and registration with patty today. Answered all my questions and more. Unit is clean and ready for “move-in”. Thanks!!

Jim was GREAT! We inspected the property, registered online and moved into the unit within a matter of an hour! Great first time storage renting experience.

Great check in process. Clean facility. Thanks so much

Jim at public storage was very helpful and knowledgeable. Great service!

This place is fairly clean and easily accessible. Staff here is really nice as well. Really wish it had a second exit instead of having to drive back through the front. Otherwise I like doing business here.

Renting the storage unit was quick and easy. The storage unit was clean and conveniently located. My only complaint is that the reservation system is set up so that you really can't reserve a storage unit in advance. The only way to ensure that you get a storage unit is to pay for it right away even though you may have to rent it for several weeks before you need it.

Katie was awesome in helping me with my account information!

Jim was great!

Jim did a great job with the rental process

They decided that it was convenient to not refund us for the 15 days we had left on or lease. Instead Jim suggested that we just take our time moving the remaining 3 things out of the shed. For $50 they've opted to lose a customer forever. Bad business!

Jim was very helpful, efficient, and pleasant to deal with.

Hassle-free, clean units and property. Never any problems.

I am happy to update my previous review of three years ago when acknowledging the excellent customer service provided by Lisa and how well and efficiently operations were managed. Public Storage staff have been consistently impressive as capable and efficient multitaskers who additionally provide very fine customer service. Let me single out Anita who on our first meeting yesterday was quite receptive about a matter which concerned me. Today I have learned that Anita followed up on that matter accomplishing a resolution which was not at all anticipated and is deeply appreciated. Thank you Anita!

Great experience. Jim helped me get a storage unit hassle free. Very detailed with the information. He even told me of some good fishing spots. Definitely recommend this location!!

Great service!

Clean, secure, easily accessed and cost effective...great people/service!

Friendly service! Fast and easy.

Quick and easy

Megan was super helpful locating the unit that is going to meet our storage needs. She was friendly and professional.

Jeff is an awesome helpful manager who will take care of your storage needs

Came in, very stressed and needed a clean storage unit ASAP. Jeff was very sweet and helped me through the process as I had never rented a storage unit before. Very clean, well kept facility and Jeff and his team are the best!

Clean, helpful

Ask to work with Paulette. She is super friendly and efficient when it comes to finding a unit to store your stuff. Best customer service ever! Storage area is also well kept.

Location overall is very nice and neat, you get great customer service and a nice tour of the facility. Miss leading information to get you in the door, miss information within the company on charge methods with auto pay, rude customer service over the phone, agents speak over you, bad listeners. I've called 2X this month to settle my first payment. 2nd time a call they were nice enough to waive a late fee but act very defensive over the phone. Need Customer Service improvement.

Great facility

Alex was awesome. Provided concise answers to every question that we had. Perfect customer service!

Paulette was super.

Jeff is great he has always helped me out.

Jeff and Paulette were absolutely amazing. Friendly and knowledgeable. I'd recommend this place to everyone

Paulette and Jeff are already feeling like members of my family and dear friends! They were totally professional. Am looking forward to a long relationship with Public Storage #25827.

Paulette Was very helpful and friendly Awesome customer service would definitely tell people about this location.

These guys get you in and out fast!

Help out very well they know there product. very pleasant

Getting ready today to quit spending money to store junk we will never need.

What are your rates?

Great service from Jeff and Patty. Highly recommend

Jeff and Patty were super helpful with getting me the right storage unit. They were really friendly and polite and got me taken care of quickly. I'd recommend renting your next storage unit here

Good service and they are friendly

Great very clean, well lit, very safe storage area.

V very friendly helpful overall wonderful people to work with complete satisfaction on my end thank you Ron Hernandez

We have been customers for over a year and we are beyond impressed with their facility. We’ve worked with Jeff the most and he’s always helped us and extremely friendly. Affordable, friendly, easy to pay- everything a customer needs for a storage unit.

Great experience, Kyle was very helpful.

Great experience, great customer service, safe and secure entry.

Just rented a unit and the property manager Jeff was so helpful and answer all my questions!!!

Great service and prices.

Awesome and very family friendly.

Jeff the manager at the Recker and Mcdowell location is great dedicated and easy to get along with He has kept me in the loop as what the rules and regulations are.i appreciate all he has and is doing for me.

Jeff is so professional. He has helped us forever with our storage and parking needs. Thank you so much

Jeff and Alex are awesome!!

This place is really good and cheap customer services is top notch

Climate control has never worked in the year I have been there. Brought this up to site manager 3 - 4 times. Quick to take you money, slow to fix or provide service promised.

My experience with Hala this morning was fast and easy. She was very sweet from the time i walked in until the time i was leaving. I am very pleased with this location and will highly recommend public storage

Jeff and Sandie are great property managers and I am happy to rent from them!

Today I rented a unit and Sandi was the person I dealt with. This facility is at McDowell and Recker in Mesa. I cant say enough good about her customer service. She is a one of a kind and a strong asset to your business! Great experience throughout the whole process. Thank you and get this lady into management!

The manager and staff are good and helped figure out what option was best for our situation. We were informed how to handle the storage and payment the best for our moving circumstances at the beginning. The only hiccup occurred when we were about to check out: we received a voice message with an "urgent" message about our storage space without any details and right before close. When we went in the staff up front indicated we missed our payment date and now had to pay for the next full month, even though we just got everything out the last day we were initially informed we needed to without a charge. When we returned later that day, they recognized we had gotten out in time and honored the no charge. I appreciate that despite the hiccup, Jeff, Sandie, Jim, Alex, and Chandler got to the bottom of the situation and made sure everything concluded as planned. They were very courteous during our stay and worked perfect for our move. Glad I chose this franchise.

Sandie was fun and outgoing she definitely knows her stuff thank you for all your help!

Sandie took really good care of me and put my mind at ease would easily come back here again

Great facility. Clean. Safe. Tall walls. Great service from Sandie and Jeff. I leased an RV spot. Highly recommend.

Jeff Sandie Alex Jim and Chandler, THANK YOU. If you need storage I recommend you come here. Clean Safe Knowledgeable and Friendly Managers. Thanks y'all.

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Thanks for all the help u guys wonderful. Thanks sandy and jeff

Sandy is awesome, so glad she is back

Sandy & Jeff made a wonder experience in searching for a storage unit. Easy fast and efficient. Thanks again!

Customer service is amazing here!!! Jeff and Sandy are life savers - if you need public Storage definitely go here!!!!

Easy Peasy - everyone was great, place is clean and well managed -great work!!!

Rude management, horrible customer service

What is your montly rate for a 5 X 10 space

Love this location Sandie was so friendly and helpful I will definitely be coming back here and referring others as well.

Quiet, safe, clean location. Friendly managers. Thank you Jeff Jessica and Sandie.

Spoke with Jeff what a Super Guy so helpful and professional.

Great place to store your stuff managers are friendly and professional and thr lpcation is beautiful ask for Jeff and Sandie

Sandy as absolutely amazing! She so knowledgeable and sweet! Jeff and her helped me with transitioning storage unit! They were both just so helpful today!!

Great place, wonderful managers! Thank you Public Storage.

I currently rent at another Public Storage location but will be moving from that area soon. I will still be needing storage and decided to stick with a company I know and trust. I stopped in at this Public Storage and I think I’m going to like it here too.

I feel my items are safe and the office staff is outstanding sandies the bomb!!!

Gracias Jeff y Sandie

Met with Sandie very friendly knowledgeable and job at a joy to talk to. Asked if I needed anything and if I was happy with my locker. Said I was / had the most organized locker and I should be in a commercial for public storage ha ha! Thank you

Jeff and Sandy is super awesome and helpful highly recommend business with them

Sandie was extremely friendly, knowledgeable and helpful in getting my storage unit set up. Sandie and Jeff are an asset to Public Storage.

Jeff and sandie were awesome With management

Moved my stuff in here from Austin, Tx! Property managers Jeff and Sandie are great! Recommend this storage facility. Very clean and nice Public Storage!

Jeff and sandy awesome to work with

Great location I highly recommend them! Ask for Jeff Sandra Sandie. THEY ARE AWESOME!!

Very clean. Manager was very nice and helpful

Sandie and Jeff are the nicest! I had a reservation for yesterday and couldn't make it. I called today and they were able to pull my info and honor it! They are super helpful and advised me into doing this on my own. thank you!

Grate location location awesome management. Good pricing, I highly recommend them. Ask for Jeff and Sandie.

Come in for a 20% discount for the next 6 months. Please ask to talk with Nate in the Mesa district. Ask me for me!!

Maria was very helpful and tried to the utmost to get us in and out in a quick manner. Very helpful!

I had such an amazing and awesome experience with Jeff and Sandie the most warm and professional most knowledgeable people. I recommend coming here to anyone. Safe and affordable as well. Thank you guys!!

Chandler and Jeff are super nice and helpful. The facility, grounds, and units are very clean. We've rented space in various states in the U.S. and this one gets my top recommendation with five stars in every area. Security cameras are on 24/7 too. Really happy I followed the other reviewers' recommendation.

good clean place, jeff was friendly, 5 stars

Awesome place always takes care of me

had an amazing experience with the crew at public storage 😎 sandie Jeff and tristen and Alex

Sandi and Jeff are awesome

I worked with Sandra & she was so helpful. Prices are great. Recommend them!

I have 2 lockers with them and they are always friendly and helpful when I go in

Thanks Jim Moore; good to be back!

Jeff awesome!

Jeff was helpful, place very clean and well-kept, service was good, great price.

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Came in to make a payment and as always, Jeff, Alex, and Sandie are welcoming, and professional. I always appreciate their customer service. Thanks you guys!

CLEAN AFFORDABLE AND AND AWESOME MANAGERS.

Best storage places I've used in a while. Staff is awesome at this location.

Alex is amazing! Very friendly! Customer service at it's best. Thank you Alex for all your help!

Jeff and Alex were super helpful and very quick!

Jeff and alex were an amazing help. They put me in the perfect size unit at a really great price. Thank guys for the great service!

As a customer and a witness I saw a manager yelling at an employee because she did something right for me. He didn’t yell at the other worker but just a worker that helped me out. As for Jeff the manager , it seems like he’s taking out his frustration out on who he chooses too, the other worker didn’t get in trouble but I do appreciate the ladi that referred me to the website. Jeff told her she could get fired for that and I was in ahh.. manager seems like a bully to his own employees that helped me, I don’t think he knew I stuck around to figure out what went on with him. Shame on you Jeff. Respect people has they are human not cause ur mad or pissed off. Next time I’m going to headquarters. I’m a women and will stick up for other women when it comes to being harassed by men. Like I said shame on him! One star for his management style after I got real help without him.

Jeff kills it he’s one of the best in customer service :-)

We saw an ad online stating the first month was $1. We went to the facility and were told that they had run out of the size unit but would upgrade us to the next size for the price. We are a month and 9 days in and have been charged over $300. The lady we spoke to told us that they are like an airline and overbooked so there is nothing she would do to assist us and she would not give us the advertised price. I have filled an attorney general complaint and will file a bbb complaint today. Stay away from these guys. They have not lived up to the advertised proving with us.

Sandy was an awesome help. You need to have her here more often. Best customer service I've had since being here. Very friendly and accommodating.

Great customer service. Always look forward to seeing Sandie, who is routinely pleasant, and there to give any assistance when required.

I love public storage because I had the best help from Jeff And Sandie they helped me save money and time I would definitely go back

Used storage unit for a month. Manager went out of his way to help me due to schedule demands. Neat facility.

Thank you Sandie for helping me understand my options on making my monthly payments on time.

Sandie provided service that was above and beyond! She even offered to fill my water bottle on a 102 degree day and reviewed options for other units.

Sandy was a great help. She was very courteous and has a very good positive attitude. She made me feel at home.

Boo

This was an awesome experience with Jeff and staff! I would recommend them to everyone!!

Great people and very helpful!!!

Great customer service, very professional. I will recommend Public Storage to my family and friends.

This facility i have used for several years and Sandy, who was a regular there, helped me all the time and is an awesome employee. She is helpful and always helped me manage my account and payments. The Fellow Jeff working with her was helpful too. BRING SANDY BACK TO MCDOWELL, MESA SITE. She is an ASSET you do not realize you have.

Sandie is the most personable and caring person I have ever done business with. She sold me on why it's amazing to rent here. And with other offers out there, I rented here because of Sandie.

Jeff was very helpful with a special need!

Bill. and Sandie are awesome. They alway take good care of me. I really appreciate them.

Bill was so helpful and an expert on storage rooms! Go see this awesome man and you will be happy!!!!

I needed a place to put all of my items when i moved to a smaller apartment, and i dedcided that i would try public storage because it was closest to my new apartment. Bill and Sandy were great staff and friendly to me and helped me find the right storage for me. The office was clean and so was my unit. I recommend public storage to anyone and i will most definetly come back in the future.

My husband and I decided to price a few storage facilities before choosing one and the first one we went to was Public Storage. It was an easy decision when we met Bill! He was so friendly and took the time needed to help us find exactly what we needed. He had us laughing the whole time too which was just an added bonus! 10/10 would recommend...as long as they went and saw Bill!!

So my grandma vame and got a place from Bill. He made it so easy and he was soooo patient with my nana. He had her laughing and treated us awesome !! Come by, you wont be disappointed

Pricey

Bill and sandie are legit the best ppl around!!!!

Was a customer for over 2 years - moved to a better location. Promo rate was nice initially but after that they raised the regular rates by 10% each year (without justification). I was in a 5'x10' temp controlled unit that was located next to a thermometer. They use crummy swamp coolers which consistently kept it well over 100 degrees (125 was the highest I'd seen it) in the warm months (half the year). Buyer beware!

I am a returning customer... Bill & Sandie are awesome... If you want to not have a stressful experience, let these guys help you... they bend over backwards to help get you moved in and/or moved out if need be, when then time arises again they welcome you back with specials/option that they are always running and welcoming open arms. I wouldn't go anywhere else!

Bill, Sandie,and Nathan are great people to do business with. Great,clean , convienient . Happy New Year....

Great customer service

Convenient location and friendly and help managers. Ask for Bill and Sandie.

Love this place! Great customer service. Bill and Sandy are always great!

This place is AWESOME !!! Came in with my wife to rent a space and Bill is why their slogan is "the storage experts". Bill had a young lady he said was in training, and helping another with her person. This guy is the king of customer service !! I know it's only storage, but Bill makes it easy & fun. Thanks for an experience I will not soon forget...another ND GO RAIDERS !!! ( Told you I'd include it )

Came in to make a payment. Bill was incredible! He has great customer service skills and I recommend going to see him personally whenever you can!!!!

Brandi was awesome. I made the reservation online and she called me immediately asking if I wanted to see the unit before moving in. I did and she showed me a few available units and I found the one that will fit my needs. She explained everything thoroughly and I felt confident that I made the right decision on which storage facility to use. She was extremely helpful and knowledgeable. Would highly recommend this company.

Great place. I had the pleasure meeting Holly who is new and very helpful. Even though she was training it was quick and easy.. Holly and Bill are who you want helping you!!

Bill and Holly are great and very helpful.

Keep furniture and normal items not extremely valuable items

Great experience with John the office manager

Stacy and Bill were the most helpful.. kind.. sweet.. genuine people I've met.. if you need a place to store your things.. public storage on recker and mcdowell is the place..5 stars.. actually give them 10 stars..😀

Fantastic customer service from Brandi & Stacey. They were knowledgeable, courteous, and just plain fun to work with!!! Definitely a winning team that PS should be proud to have.

Bill was very friendly and helpful. The storage area is very clean... I wasn't happy with the 1 time service fee, your paying rent already...

Renting 2 rv spaces!

Just stopped in to look at a unit the staff was very friendly and professional. thanks!!!

I Came to bills property to pay my rent and he made the process so much better. He was very willing and happy to help. He even had to do extra to find my account. I love this property very well managed.

Location is very convenient. Staff members are friendly and professional. Prices are very reasonable. I would definitely recommend this place to a friend.

Brandy was super helpful, personable and gave such an excellent service. It's a very clean and nice facility in a good location. Easily accesible by freeway. Very well kept as well. The price was also unbeatable.

Excellent customer service and super friendly! Bill was very helpful.

Sandy and Bill are extremely helpful. We had stuff stored there for over a year. Everything is still in great shape, and everything was safe. If I ever need to store anything again in Mesa it will be here. Everyone there cares about you and your stuff. I would recommend this storage facility to anyone.

I thoroughly enjoyed my experience at Public Storage. Bill knew exactly what we needed and seemed like he really wanted to help us. I look forward to continuing business here.

Frendly service was very impressed with the guy that helps me John I will definitely refer any friends and or family to this location because of him

I went online to set everything up, then went into their office to finish up. Garry made the whole experience ridiculously easy and quick and clear. I went from not have a storage unit to having one in about 30 mins.

I have to say Bills customer service was above and beyond! He had a trainee and STILL made sure to give me a great experience! His easy going personality along with his patience and understanding completely changed my day! Felt appreciated for the years of business I've invested! Thank you for your outstanding service :)

Great service. John and Sandie so helpful and friendly! I will refer anyone to them!

Bill was very nice. Showed me my options and was very efficient. First time using public storage. The property is nice and in a great location. Will recommend to others in need of storage units.

Amazing service. Friendly workers. Looks nice.

From the moment you walk into this place the manager Bill takes great care of you. He shows you the storage unit to make sure it's the right size and is very funny and polite. He makes sure his customers are satisfied.

I prepaid rent that was refundable, I left early and this place has repeatedly failed to send a promised refund check. Absolutely horrendous customer service. Go anywhere else, these scammers don't deserve your business.

I've been renting for a year now. Place is very well maintained and is clean. Staff is freindly, especially Sandie. She is always upbeat, freindly and always willing to help you any way she can. Sandie is a plus for this facility.

Sandy and Ron were first class and very helpful, plus the facility is extremely clean.

I worked with Sandie to get the unit my family needed to relocate back to the area. She was very friendly and patient and explained everything in detail. I felt like she wanted to be there and wanted to help me. Excellent experience. Sandie is a SUPERSTAR!

Not only is this a great facility, but Sandie was SO friendly and helpful. We felt very welcomed and comfortable and will refer Public Storage to others. Thanks Sandie!

Wife reserved a storage unit the day before move in date. Went in to sign gor the storage. They gave it away to someone else. Offered nothing to make fix there mistake other than trying to sell me a larger unit at no discounted price. Disappointed so now got a loaded Uhaul and no storage unit. Thanks!

Sandie and Bill were so helpful and had me in and out in less than 5 min! Wonderful customer service and great personalities!

Good and safe location. Very friendly and professional service. Area kept up and clean.

My brother and I closed his locker out this last weekend and Bill helped us out with the paperwork. He made sure we were well informed and the process was a breeze ! Great job having people like him running your place, keep it up public storage

We came in on 3/15/17 to vacate our unit. Bill in the office was very helpful and courteous. Thank you!!!

Rates seem competitive but I honestly have not checked other storage companies in this area. I was more than disturbed by their padlock and insurance policy. After having stored for years in downtown PHX I had a special set of padlocks made with the same keys so that I have multiple padlocks and the same key. Makes it harder to 'lose' the key or not bring the right one along with me to open the unit. At one point I had two units rented here, I had to have 2 keys .. which one went to which unit? I had already solved that problem years ago when I rented downtown from another company. Also, for the 7 years I rented downtown, the insurance was a pittance compared to this company. Since they seem to do a lot in the way of security, and FORCE you to buy insurance .. then why do they act like their open areas are high crime and require what they feel is a secure lock? A company policy that earns them a few extra bucks at the initiation of your contract. Nothing more than a cheap little trick to get a few extra bucks, like the insurance … that part of a LARGE company is annoying to me and that is why I am making this review. Petty, is what we used to call those kinds of small actions to get an extra buck from their clients. The employees hide behind company policy but can't explain why the super concern over a break in if I used my own heavy duty locks. Makes you think that perhaps there a lots of break ins at this location? Two years later I moved my items out of this company because every 6 months they raised my rent by an average of 20% each time. Over 2 years I was paying almost 100% more... no longer a competitive rate, I assume their business plan is to assume you will not go through the hassle of moving out. Lost all confidence in this company and will not return to rent from them again nor recommend them.

Outstanding customer service and you CANNOT beat the rates! I highly recommend this place to anyone who is in need of securing their assets! Bill attended to us and I suggest you ask for him.

I have been renting here for two years and have been very satisfied with the friendly yet professional Customer service I've always received. If you are looking for storage I highly recommend this public storage location. It is truly convient right off the 202 and Recker Rd. in Mesa, AZ. Ask for Bill and Sandie. They're awesome!!

Fantastic and extremely easy process to get a storage unit!! They made what I thought would be a stressful process enjoyable!! Bill and the team at the red mountain location are fantastic and o would highly recommend going here!!

So, I stopped in to pay my mom's bill because this location is closer to my house. What an AWESOME decision that was !! Bill greater me with a smile and a fond "hello" and so did his posse. I truly enjoyed giving them my money ! Seriously, the place was well kept and the staff was very friendly. If you need storage, this is your spot

What a great experience! I stopped in just to look and get rates and Bill took such great care of me! He showed me the different sizes of units and some merchandise that will make this all much easier. He's got my business for sure! Thanks Bill

We had been waiting for a covered space for our Airstream trailer. When one became available, we were immediately notified. We were warmly welcomed by the staff, shown the space and clearly explained all costs. We are very pleased with the service and the price. Thank you Bill, Marie, and Jim

Good value, nice facility. The staff is totally awesome! Connie is one of the best customer service oriented people I have met

Amazing staff made the process much easier. Great pricing. Highly recommend to anyone that needs some extra storage area!

Bill and David are very professional, quick and great to work with. They made things very easy. The storage location is always clean. The employees are friendly , helpful and don't bother me. 😄 Couldn't ask for more than that. Thanks guy's

Really friendly place. Bill was very nice and very professional.

Sandie is awesome it was great!!

I've been storing here for a year. My experience here with the rental agents continues to be wonderful. Bill Jim and Sandie are always courteous friendly yet always professional. The property is always clean and well maintained and safe. Should you need storage I recommend you rent here.

Convenient location secure and clean customer service friendly and professional thank you Jim and Sandie

Great prompt service. Service agent worked hard to find me the best price. Glad I came. You'll be glad you did. Clean safe facility.

Sandie really knows how to communicate with the customers. She really works hard to make sure every customer is taken care of even when shes overwhelmingly busy. I also found this location was better priced than other locations after searching. I would use them again next time.

Walked in and was taken care of immediately. Got the unit I needed at the right price. The location is convenient, clean and secure. Glad I chose this public storage location. Thank you Sandie and Lisa.

Lisa was very friendly and helpful. She is perfect for the job

Working with Sandie has been a wonderful experience. She is very helpful and knowledgeable which was a big help to us, especially being new to the area. Thank you Sandie for all of your helpful hints, we feel like we've made a new friend in the process! Would definitely recommend this facility and if you get to work with Sandie, consider yourself fortunate!

Lisa has very great customer service skills and makes a person feel well taken care of which is important in a business such as storage because I know my property and account will be well taken care of.

first, i must mention Jeff who i spoke with at the 800. number on 10/27/16 i was his last call, it was almost 10pm. I have to say he was the most professional, knowledgable, courteous, person i have dealt with in long time. he should be recognized for job very well done. he answered all my questions and helped me pick out the storage location, for the next day. the next day i met lisa, who was also very kind and knew her job well. i am very pleased with my experience with public storage. thank you, jan ozrek

Just signed up for a unit today. From the time I called to inquire about availability until I was finished and on my way home with a contract in place could not have been more than 30 minutes, and that included travel time to the location, a tour of the facility, and signing up! All my questions were answered, Lisa was awesome and was exceptionally professional, absolutely focused on customer satisfaction and service, and extremely helpful. The facility is spotless and secure!

Sandie was totally awesome fixing up a paperwork error. Would work with her anytime!!!!

Sandie was wonderful!

Lisa helped me resolve the billing issue I had with my new biz credit card! So happy with the service!

Sandie goes above and beyond as one of the most helpful people I know!! Whether it be helping with the walkthrough of the facility to making sure everything me and my helper Ben needed was accommodated!! I can't say anything but positive and pleasant things about my experience here, starting and landing on Sandie!! 5 stars and two thumbs up!!

Met sandie today..gave me great customer service..lisa helped me open this account..

Sandie, Lisa and Andrew are awesome and they always provide the best customer service. Best place to store your stuff based on their personable personalities and clean units. They are so wonderful here!

Lisa and Andrew are super helpful and excellent at customer service.

Great customer service especially when transferring names on a storage unit! So pleased and happy to have used this location! Thank you sandie

Lisa was great to work with. When I needed a storage unit she was very helpful and very professional. She was courteous, friendly and answered all my questions quickly and with a smile. Excellent customer service at this location. Ask for Lisa.

Sandie was amazing! Painless process with some laughs.

Great service! Very clean! Helpful staff!

Excellent service! General manager Lisa and staff member Carla were phenomenal. The unit was clean and secure.

Sandie did a great job! She gave us a tour of the facility and took us to multiple units to let us choose one. She gave us pointers about the sun etc.

Outstanding service from Sandie. She will go out of her way to help you and is an absolute pleasure to deal with! Great place.

I have been storing at this location since 2007. It is very well maintained and secure. I would recommend this location to anyone in need of storage. Thank you Lisa, Sandie, and Andrew.

I've been at Public Storage for 8 yrs. Lisa and the staff now is the best ever. Have and will continue to recommend them to friends.

Great staff onsite, Lisa is always especially helpful.

It was a great experience friendly service great management Lisa fantastic

Spoke to Sandie about monthly payments. Great value and great use of my time. Great customer service. I have been customer, for 3 years, and this is the first time to learn about monthly billing. Thank you Public Storage for retaining outstanding and caring employees like Sandie.

Lisa was extremely nice and helpful. I was nervous because this is my first time renting storage. She was an absolute angel the whole time.

Lisa. The property manager, was very helpful and willing to answer any of the questions I had. The facility was very secure and service was excellent and I am willing to use the units at Public Storage again.

Great Customer service! Setting up was fast and easy. Leaving was easy also and customer service (Sandie) was great.

SANDIE was a awesome and amazing with her customer service!

Sandie and Lisa are the best friendly and always happy. Love dealing with them

I came in at closing time but never felt rushed. They went above and beyond! Highly recomend

Sandy and Lisa are very accommodating. Very clean surroundings. Wide space to park. Safe area.

I have had great customer service since I started with you guys. Lisa and Sandie r always very happy to help you out and very friendly.

The whole process takes way too long! Lisa was very accommodating, but it's hard when she's the only one here.

Great service Lisa was most helpful. We will use this storage facility next year.

I have used storage facilities several times in our lives and among them, Public Storage at McDowell in Mesa, AZ., is clearly head and shoulders above all of them. Everything we can all expect from a self storage facility is right there; cleanliness, bug/critter free , availability of storage products, bathroom service but most of all, is the people they hire and retain. The manager, Lisa and Sandy; whom I didn't have the chance to say goodbye, gives this place, the personal touch that has been there from start to finish. They truly have raise the bar in this industry!

Sandie was awesome and very friendly. Seems like she care about customers and make sure you understand everything.

Lisa is extremely helpful, property is spacious, clean and secure. Recommend this property.

Sandy and Lisa were great help, highly recommend Public Storage!

Lisa was great. Thank you.

I was treated with repect and excellent service. The staff was extremely helpful.

Sandi was the best. Even tho she was busy , she made me feel that I was important to her. She is an asset to your company

Lisa gave us a warm welcome and showed us our space quickly.

Very clean and wonderful service. Lisa is suoer

Great place to keep your things. Lisa and the rest of the staff....always very friendly and helpful.

Been here almost a year and I can honestly say that I've had nothing but quality service. Friendly staff, clean property, and fair pricing. Would definitely recommend the Recker and McDowell location! Visit Sandy and Lisa and set up a rental today!

Great service by Sandie and Lisa. Made accommodations until space for my RV was available.

Sandie is awesome! Great help. Clean and secure!

I have to write and tell everyone how great Lisa is. I actually used to rent a storage unit from her at Public Storage on Hayden and McKellips in Tempe a couple of years ago. She was always so kind, courteous and helpful at that location. I was in need of another storage unit, again. I picked this location out of convenience to where I was living now. I have always loved public storage and always go back to them. I was very excited and pleased to see Lisa when I walked in to set up my unit. She immediately recognized me and we had a wonderful chat and experience in setting up my new unit. I felt even better about renting at this location, knowing Lisa was the manager there. I know I can count on her for anything that might arise with my unit. I met more of the staff that work with her and they are all very nice and helpful. I can always count of laughter and smiles when I call or go in. THE PUBLIC STORAGE AT 5910 EAST MCDOWELL ROAD IN MESA ROCKS!!!!!!!!!!!!!!! Thanks Lisa for everything!!

Service was great, dona and Lisa were very helpful and funny.

Lisa and Sandy were absolutely fantastic on making my decision on renting my storage unit. Very professional and welcoming. Looking forward to renting. The property is absolutely well maintained and clean. Terry Thompson

Sandie and Lisa were very helpful and accommodating to me in regards to my storage needs. It was a hassle free process and the price is reasonable. I'll be returning for any future storage needs.

The staff is amazing and they help with all needs very professionally and efficiently. Normally paperwork is a boring and grueling process but it was fun and quick with the team there.

Great customer service. Very helpful and friendly. Also, dog friendly office! Fair prices

Phenomenonal service!!! Above and beyond with helping me and Lisa and Sandie answered every single question and I had a lot of questions!!! So helpful and clear and the price was affordable for the beautiful safe unit.

Sandie provided the best customer service I have enjoyed in years.

Lisa is a sweet little angel baby. Her and holly are super sweet and very helpful. Thank you for saving me from a crazy ex girlfriend

Love it here! Property is always well kept. Lisa and Sandie always makes us feel like family. If you need storage space see pick this one!

The ladies there are wonderful and very helpful! The place is clean and organized. They also love it when I bring my dogs with me, especially Tank!! Great customer service.

I've rented at this location for 3 months and 4 days and I checked out today. It has been a pleasure doing business with this group of people. The facility is always in top and clean condition. Customer service is both courteous and professional. I highly recommend this Public Storage facility. Thank you Lisa, Sandie and Holly.