Public Storage Self-Storage Units at 5910 E McDowell Rd, Mesa, AZ

Getting set up was easy and Marina was friendly and professional. The location is clean and I'm satisfied with my choice.

Kyle is awesome very professional and knowledgeable.

Marina was AMAZING helping us with the move out process. She went above and beyond helping us with broken boxes we had, and even helped us move one into our car. She took care of the vacate process for us completely.

5 Star service from Marina. This location of course is right near my residence, so it's super convenient. We chose Public Storage, as the greatest & best overall value & customer service!!

It was surprisingly easy to setup and get a storage unit for my needs. Marina made the process simple, explained the ins and outs and got me situated in short order.

Marina had a great attitude and was very helpful with figuring out what I needed to get to my storage and set up. Thank you !!

Super satisfied with the customer service at this place. Marina was extremely helpful. She took the time to really walk me through everything and was patient with all my questions.

Martina is so friendly and helpful! Best experience we’ve had at a storage unit! 10 stars!

Marina gave great service, very helpful and accomodating. You are in good hands with her!

I had my things here for 3 years and had a great experience throughout. Kyle was great on the exit process. Really appreciate you. Safe and clean facilities. Thanks 👍

Marina was very helpful at front desk!

Marina es buena gente

Marina es buena gente

Kyle was fantastic! He explained everything very clearly and helped me choose exactly what I needed! Highly recommend this location!

Kyle was great to work with!

Convenient location! 24 hr access for me as I start at 4am I got this unit when I lived with the Karens in Las Sendas! Omg Blue collar isn't allowed..Lmfao So I had to use this site as a shop. Still gets used as it's next to the office.

Marina was super fantastic in every way. Very kind and walked us through the whole process. Happy to rent here.

I called the facility Inquiring about a storage unit And spoke with a lady named Marina. She was very helpful and knowledgeable. She was able to answer all of my questions And helped guide me in the direction that I was needing to go. Highly recommend speaking with her for any needs or questions that you may have.

Marina has been amazing at this location! Always very helpful and extra nice! She helped me secure multiple storage rooms that I needed after moving homes.

Our public storage experience was amazing thanks to the manager Kyle who helped us choose the right size unit for our needs and had everything clean and ready for a flawless move in! We also rented an RV spot from him and he made everything so easy!!!!

The one star is because they have good prices. Everything else has been a nightmare. I called on the phone and everything was great. I was able to pay and reserve immediately. I told them while we were on the phone. My husband will be the one bringing the Travel in so is the name we should be putting there. She said we didn't need to worry about that. I told her that he is the one that will be driving and picking up and delivering, etc. etc. they told me it would be no problem When my husband went to check out the spot, it was a pretty tight one so we asked to change the spot spot number 99 for this. I now have to come in add him to it and switch out the spot. I cannot do this in any other way, but to arrive to the facility. We have airline tickets and flying out of Tucson, Arizona I called them this morning to try to see if I could email them something with my signature my passport anything to just switch from space 95 to 99. They told me no I had to come in so now I'm going out of my way instead of going to Tucson from Apache Junction and I've been sitting here since 2:50 PM waiting for them. They told me they would be here at three. It is currently 3:45 PM And we have all of these plans in Tucson before we even go to the airport and now I am extremely worried. I also let them know this so I have no idea why no one has been answering the phone now going on 50 minutes. Customers have come as I have no idea what to do so I'm just sitting here :( Desperate and hoping that perhaps ownership or management will get this review and do something while I'm still sitting here in a terrible position It is 4:51 PM. I have been sitting here since 2:55 PM. I am down to 29 miles of gasoline in my car left because it's 90° so I had to keep the AC on. Finally got a hold of someone on the phone. They told me that they know that someone was supposed to be here at three, but it will be 15 more minutes before someone does arrive. It is currently 4:52 PM We had to cancel everything we are doing in Tucson just to barely be able to get to the airport in time This is really silly because I told this person on the phone that I was not the person that would be dropping off my trailer that it would indeed be my husband and all this was about was moving from one space 95 to another space 99 I hope that someone in ownership or management eventually read this and does something better 4 Customers This is the worst experience I've ever had with any storage facility in my 52 years on earth It is 5:22 PM. I just got everything I needed. No one cares at all that someone was supposed to be here at 3 PM or that I've been waiting for two hours and 22 minutes in my car with the AC on spending even more money on gas I've never seen a company so flippant about such disgustingly terrible services go anywhere else. If this wasn't a six month planned trip where we had absolutely no room for error I would absolutely have gone anywhere else

Rebecca has been incredibly helpful and informative! She went above and beyond to literally walk the property with me to help me better choose and option! Thank you Rebecca!

Rebecca was super helpful, and renting my unit was a breeze. Definitely recommend!

Dear Kyle, Wow very impressed with your work ethics. Thank you so much for your notification. We are so impressed that you are monitoring the premises and took the time to let us know about our unit. Every time we have gone to our unit the facility is very well maintained, clean and secure. If there is a way to let your superiors know what a great job you are doing. Not only did you send us an email, you notified us by phone. We are so appreciative, great job, well done. Thank you again! Renee/John

Kyle was very helpful informative

It's been a great experience renting at this public storage facility.

Kyle is friendly, efficient and handles our concern very professionally!!

STAY AWAY FROM THIS STORAGE FACILITY!!! They are dishonest and not customer service focused at all. We have been renting 2 storage units here for 2 years. After quite a few increases we are now paying over $350 for each unit even though they are advertising the same size units for $147. We have asked repeatedly for the price to be lowered to market price but they refuse. They say the market/lower price is for new customers only. I suppose that's so they can randomly jack up the price once they have your business. It seems some customers receive a good price while the others do not. That sounds alot like discrimination. Public Storage start taking care of ALL your customers not just the handful you've decided meet your guidelines of who should receive fair pricing. Most companies reward long time customers while Public Storage penalizes them for staying.

They were so nice and polite. I loved that.

Very nice and big space for a great price! Also great customer service for an easy check in and check out. Thanks!!

Kyle has been so helpful! Very glad I made this choice for storage. Public storage on McDowell is Clean, friendly, organized and simple!

Kyle was very helpful, great customer service, I recommend this location!

I had a great experience renting a unit at the Mesa, AZ (5910 E McDowell Rd) location. They had the size I needed right away & the woman who helped was so nice & helpful! Thank you Public Storage!

The manager Kyle was very informative and engaging. He was also quite efficient. This my new “go to” storage company..

Kyle was very helpful, supportive and friendly

Kyle’s the man! He helped me get a storage unit very quickly and made sure it was in great shape in preparation for my things to arrive! Couldn’t be happier with the service I was provided and Public Storage should feel very lucky for having such a great employee on hand.

As long as Kyle is an employee here you can bet this storage facility will always be my favorite! Customer service has always been a big factor in where I choose to put my money and it comes so natural to him! Thank you 🙏🏾

Kyle was great! Helped find the right space in my budget

Kyle was very helpful both times I've had to get a storage unit. Best prices I could find to store my things and it's very clean well maintained storage property.

Great facility for your storage needs. Kyle is very helpful and very easy to work with.

Kyle was very helpful. Nice facility.

Kyle was very helpful completing our paperwork. He explained things thoroughly.

Kyle was very professional, helpful, considerate & explained details Related to the storage rules & policies.

Great help. Friendly.

Very helpful and responsive to my call and questions ✨

Kyle was great! Left no stone unturned. Clearly explained everything as we were going through it. Even saved me a couple bucks.

Kyle provided excellent customer service and I received the storage unit that I needed. Thank you. -Ryan