Public Storage Self-Storage Units at 1265 Hillcrest Road, Mobile, AL

Thanks to NICKY and the managing rep...a complicated online reservation turned out to be fixed and made simple. Great in-store service...not so good online rental and wifi service! Recommend talking personally to Nicky and Anna!

I left some college items here over the summer so I could move home to Pennsylvania for a few months. When I got back I was surprised to find out that my “climate controlled” unit was 90°, humid, and smelled like mold. Rats had also eaten through many of my boxes and destroyed some of my things. There was rat poop and pee covering the unit and even in a lot of my boxes. Unfortunately, I did not take any pictures inside the unit, where the insulation was falling from the ceiling (probably due to the rats). However, you can clearly see the droppings on the cushion in the last picture.

The customer service representative I spoke with to purchase this storage was great, but I will never leave my things here again. I left my dorm items here over the summer thinking my unit was “climate controlled”. When I returned I had a mildewed futon full of baby spiders, mildewed boxes of decorations, and a mildew filled microwave. All of these things were completely clean when I left them there in May. Thankfully I paid the extra for insurance every month, but the climate control feature is A LIE!

Anna is great!

Awesome

If I could give this place 0 stars, I would. Don't waste your money here. They ARE NOT CLIMATE CONTROLLED!!!! And they will NOT refund your money when you have paid online and show up to a run down, no air running, insulation falling off the walls unit. It was hot, muggy, and smelled moldy. Unit also did not have a light in it. The manager, Kyle, will never answer after you've paid (he answered every call before paying). It was not worth $10 let alone the $160 I paid for something worse than my attic. Vacated the next day and I get $0 refund for a falsely advertised service. As far as I'm concerned, It's a SCAM to get an easy $160, and their Customer Care Line doesn't care about any of it. UPDATED EDIT *After voicing my experience and dissatisfaction publicly, Public Storage has done the right thing and refunded my money. I will at least give them this, they came through in this way at the very least. I will adjust my rating to 2 purely because they did the right thing in refunding me my money.

Our unit they gave us was full of fire ants, then we paid for climate controlled and the unit wasnt. If I could give no stars I would. I am having to sit on the phone trying to get a refund because this is a remote site and they are not able to do it.

Anna was wonderful. Took me to see the unit which was clean. Helped me set up the app and got us ready to roll. No issues of falling insulation as I've read on other comments. Truly thankful 🙏 for Ms Anna and all her work. Will be recommending to others

HORRIBLE customer "Service". They'll harass you to book a reservation and as soon as you do, you magically can't get in touch with anyone. I've been on hold over an hour with customer service, but sales will answer in less than a minute easily. As soon as I express dissatisfaction, customer service disconnected the call. The property manager doesn't answer. This is all remote access, essentially as in no one works on site, but you can't access your unit at any time? I was told I was getting a climate-controlled unit. Surprise, NONE of these units are climate controlled. It is mis advertised. I even went to the Grelot location beforehand to meet with an associate, since none work at Hillcrest, and it was reiterated to me that it would be a climate-controlled unit at Hillcrest. The location is NOT mover friendly, at all. It's very uphill and the roads are caved in. Very hard for a large truck to access and turn around. The mover's told me they always damage their vehicle at this location. I am glad I had a 10x20 because the other sizes entry way is smaller than a regular door and there is no way my items would get through that space; I am not sure how anyone's does. When I got there and realized it is not climate controlled, of course I can't get in touch with anyone. My movers are paid by the hour. Overall, very frustrating experience. I would NEVER recommend Public Storage or use them ever again.

Very kind...

Reasonably priced. Awesome staff, friendly service with a smile! Thanks Anna for all of your help, you have such a kind and patient spirit.

Anna was so professional, she is very knowledgeable and sweet attitude. I will certainly be back.

Ms Anna was so helpful and friendly. I will be coming back. The professionalism is amazing.

Professional and friendly service.

Anna is the best!

I use this location every year, as always great professional and friendly staff. Ms Anna is just the sweetest.

Great customer service! Great prices!

They were awesome and very helpful

VERY overpriced for the size, and the ceiling is falling down in our unit. No one in the office of course(there never is), but when I returned they had used one of OUR chairs to prop up the ceiling 😡 Can't wait to get out!

My daughter needed a storage unit was able to get one quickly from the day before she done everything over the phone and nice size unit

I'm new to this. So far so good. Very convenience and good space.

Thanks to Libye!! I was able to get a great storage unit! Thank you for being so accommodating with me!!! Very awesome place and people to help with all your needs! Thanks again!!

Great and excellent service really enjoy the way Mrs. Libye explains and makes sure you understands the details of the storage Facility

Management is extremely polite

We were very pleased with the help at this location ! Sherrie was very professional and super nice !

My daughter Skye a college student has a unit at this location. I called the location about a issue (the issue was not with the property but a personal issue) I was having. A gentleman named Wayen answered the phone. He went above and beyond to help me resolve my issue. Thank you so much Wayen. I would recommend this location to everyone!8

Very respectful :)

Good Service!!

Great customer service from Jarvis.

Very good experience with Nyrie and getting my unit! Great experience checking in!

Nyrie was very helpful and nice!

Super helpful. And quick!

Outstanding performance by the property manager (Nyrie). Helpful and answered all my questions.

Excellent service!

Super Friendly. Very helpful!! Nyrie is the greatest.

Sherrie was great to deal with. Very knowledgeable.

Nyrie was wonderful!

Very professionala and courteous

We had a good experience. Jarvis was very helpful and made sure we was getting the right size storage. I would definitely recommend this location.

Nyrie was great! Best customer service and great personality!

Outstanding service

Friendly environment and Nyrie is an enthusiastic employee.

Nyrie had great customer service and amazing tour of the facility

Excellent service nyrie was awesome!

Nyrie was very thorough and attentive to our needs. Excellent service!

Great experience total professional!!!!!

I had a pleasant experience renting this unit. Nyrie was professional and friendly.

Nyrie is awesome! Very kind, helpful and efficient. Thank you!

Nyrie was extremely friendly and knowledgeable. Great customer service ❤️😊

Excellent service very knowledgeable.

Nyrie was very helpful and polite when we signed up from our unit! She made this process easy!

Nyrie was very helpful! She went over all of the details for the rental. I’d definitely recommend renting a storage unit here

Jarvis gave Awesome customer service! Very friendly

Jarvis was awesome!!!!

Kicked out for small rule infraction. Only given 2 days to get another unit and move things. Also shortened access time to business hours only for move

NYRIE is AMAZING!!! GO SEE HER!!!

Great customer service. Very Friendly and informative. Nyrie great service.

Nyrie was very helpful and extremely sweet! She helped me to find the perfect unit for me! I’m happy I chose to come here!

Very easy process, no hidden fees, great personality!

Very nice young lady thanks Nyrie.

Nyrie is very nice and made sure I was taken care of.

I did not make a reservation but Nyrie was very friendly, helpful and efficient. I was not sure which size I needed. Nyrie showed me 2 different size unit. She made the whole transaction enjoyable. Thanks Nyrie.

Super nice and went out of her way to help me with all of my needs!!! 😊

Very professional and friendly!!! Will definitely recommend others to Public Storage!! Nyrie was extremely helpful!!!!

Awesome service!

Nyrie was super helpful with my rental today! She explained everything well and kept things as simple as possible! Super experience :) They continue to be helpful! They have all the packing supplies you need! Thank you so much. :)

Jarvis Was Great Helping Me With My Reservation & I'm Very Happy Now..

Very helpful very nice

Excellent service ms nyrie was very professional and helpfully in opening are storage unit thank you very much.

Very good customer service from the two lady that help me mrs Sherrie and Amber

Very patient and caring and seems to love her job.

Very nice lady

Customer service was fantastic, I would recommend for all your storage needs. Nyrie was very helpful in assisting

Michelle was very friendly and took an extra 30 mins after her shift to help me.

Excellent customer service

My tie is super nice and very helpful.

Quick and great service

Great management and prices! Nice clean facility

Great is Michelle and Nyrie !!! I love all the people that work here they really try to help any way they can

Would like to convey that my experience with the management team was outstanding. Nyrie was amazing with providing information to make my experience easy, fast, welcoming, and informative. She provided excellent customer service to myself and family as I came from Phoenix, AZ. I would without a doubt recommend Public Storage, and this facility in particular to friends, family, and acquaintances.

Originally booked a storage unit at this location. However upon looking at unit the entry door was way to small for items being moved into storage. Nyrie totally understood and called the neighboring Public Storage location and moved my reservation to the new location as the facility had the right door configuration for me needs. Nyrie is a great example of a quality manager looking to help solve problems and expedite storage solutions.

Sweetest lady ever! Was very helpful when we needed our unit and explained everything we needed to know. Highly recommended. ⭐️⭐️⭐️⭐️⭐️

Great service! In and out!

Super kind and made everything super easy!

Got there at 5:45pm, which was later than what I expected because of traffic. Their office was scheduled to close at 6:00. The manager stayed late and was able to rent me the space I needed right away. Awesome customer service...Thanks so much!

Nyrie was awesome. She's very sweet and knowledgeable. She's the best. I greatly appreciate her.

Jarvis did it amazing job and I came in to buy a moving boxes he helped me a lot

Such an inviting atmosphere, u just love the customer service.

Nyrie was very helpful. Glad to do business with her and public storage

Great service!

Sherrie and Nyrie were wonderful! So kind and helpful.

Just completed my check on! Nyrie is awesome! Can’t wait to move stuff in!

Nyrie provided exceptional customer service while helping me establish a new rental. I will suggest this location to friends in the future!

Nyrie gave excellent service and was very knowledgeable.

Nyrie is nice

Jarvis customer service is just ridiculous!! He is great...He deserves a raise because people like him are hard to find and kept.

Nyrie was amazing! She explained everything thoroughly and made sure that I understood the terms of everything .

I was actually had reservations at another location and she was wonderful. It was my error, said no problem and it happen for me and got me a unit for my daughter's thing for college so I did have to take it all to Birmingham. She knew I was in a hurry and was to the point quick, with great storage recommendations. Love her. Nyrie is the best.

Jarvis is outstanding. Great service! Thank you so much

Nyrie was great!

The staff was fantastic and always helpful

Michelle gave excellent customer service! She was very informative about the property and was able to recommend products that fit my needs.

Nyrie gave good customer service.

Awesome Experience! Michelle and Jarvis were very kind, professional, & helpful! #ThanksGuys!

The absolute best!! Nyrie took her time explaining all my options and assisting me and making the purchase perfect. Thank you so much for you help and professionalism.

Jarvis was very friendly and helpful with getting me set up with my new climate controlled storage unit. He made sure I had selected the right size unit and had everything I needed for a positive experience. Would definitely recommend.

I will always recommend this Hillcrest location. Ms. Nyrie is amazing. I called about 10 minutes before they closed, and I wasn't able to make it there until about 10 minutes after they closed. She stayed open 30 extra minutes or more for me. She was patient and sweet while she got me into a storage unit. Great hospitality and customer service. Hard to find quality customer service now a days. Thank you Ms. Nyrie!!

Nyrie was very friendly and she helped my friend and I complete our transaction without any problems. I would recommend Public Storage simply because of the great customer service!

Michelle was really informative and made my friend's move in really easy

Great storage facility recieved excellent customer service, Nyrie is a wonderful person she was very helpful when I went and rented a unit she is an all around cheerful person. I felt very good about putting my belongings in one of their units .Never experienced such a welcoming and friendly persona from most businesses .i will highly recommend this Public storage to anyone. And I will always use this Public storage whenever I need one.

Great Customer Service, Very nice staff

A++ Customer service ! Nyrie is awesome at what she does ! She was super helpful of what precautions I should take to make sure my things stay exactly the way the were when I put them in . I don’t plan on being here very long , but if I ever do , I will be back !:)

Mrs. Michelle is very and very helpful.

The staff here is extremely friendly and incredibly helpful with tips that provide to make moving as easy as possible

Nyrie was amazing

I had the absolutely best time here!!! Nyrie was extremely pleasant! So cheerful! I am so glad I chose this location!! She needs a raise!

Great customer service, Jarvis was very knowledgeable and made the experience fun and smooth.

Nyrie is super nice and made me feel so welcomed!! She’s very knowledgeable.

The place doesn't keep the storage units rodent free.

Great service, good prices. Nyrie showed me around the complex and she was very sweet and helpful.

Jarvis was so polite when I spoke with him on the phone to make the reservation. When we arrived, Nyrie was very helpful and informative and personable! The storage area is clean and in the perfect location for our needs. I'm so glad we chose Public Storage !

Friendly staff great location great service

Outstanding******* Great customer services never rush i felt like the only customer

Awesome service

Nyrie was very helpful and polite. I would highly recommend.

Nyrie is the sweetest person ever and such a big help i think she needs a raise she is so awesome thanks for all your help

Ms. Nyrie was such an amazing help ! She gave me the best option since I’m a college and I’m on a budget . I absolutely love her !!!!

Excellent Service as always

I just came to get property the other day for some moving supplies. They helped me with everything and provided me with great customer service. It took no time!!! I highly recommend this place to anyone!! Keep up the good work 😉

Jarvis was amazing. Very polite, well groomed, concerned about my budget and attentive. Knowledgeable about the products

Nyrie was awesome. She made therental experience a pleasure. Highly recommended!

Nyrie is was very nice and helpful to me! I appreciated her patience and kindness due to me rescheduling, overall everything was done in a good manner of time and I was happy to get my storage altogether within the same day! Thank you, Nyrie girl!! ❤😙

Jarvis was very helpful and got me set up quickly. Thanks!

Jarvis is very helpful. It took no time at all to get set up.

Nyrie was very professional and helpful! She is very nice too!

Great service, Sherrie and Nyrie are awesome together. Excellent customer service and great property. I would recommend this location to any one. Great jobs ladies!!!!

Nyrie Is A Great Employee.. She Helped And Told Us Information That Great To Know About The Storage Unit.!

First time renting a storage unit. Nyrie helped me every step of the way in the pouring rain. She was great to work with, polite, offered great recommendations for what I need and if it weren’t for her, I probably would’ve forgotten A LOT of things that I needed. Thanks, Nyrie!

Clean

Great customer service. Also Clean storage facilities which is a big deal.

Sherrie got me exactly what I was looking for and then some. Ended up saving me money on a bigger unit than I came for and had a few laughs.

Exceptional customer service! If we need storage in the future, this will absolutely be my first call.

Nyrie was very nice, personable and knowledgeable!!

She Is A Nice Person Very Cool 🤩🤩🤪🔥

Let me start by saying Jarvis was an outstanding customer service representative! However, my experience with public storage has been far from pleasant. 2 months after moving into my unit I went by to check on my furniture (2 bedroom sets and a living room set) and was horrified when I was greeted by a dead rat at the front of my storage unit. The explanation given by the customer service representative Nyrie was, "We try to tell people not to leave food in their unit. It probably came from another unit." Today I went in to close out my account and was told that although I was closing my account out today December 5, 2017 I would be charged until the end of the month. Originally I was told that the amount would be prorated however was later told that they no longer prorate because their competitors do not prorate. I followed up with the district manager Jennifer Sanders and was told that unless I kept my personal lock on the unit they would rent the unit out to someone else although I was charged for the remainder of december, which I must say I find inappropriate. She then proceeded to hang the phone up. Next time I will keep my business with grand slam storage. CHEAPER ISN'T ALWAYS BETTER! YOU GET WHAT YOU PAY FOR!

Jarvis was very helpful. He made a stressful situation much better. The process was very quick and easy.

Nyrie was so awesome and helpful with my processing today into my unit. She did an amazing job. Thanks for everything

Nyrie was awesome!!!

Jarvis helped me find the perfect storage size that I needed. It was fast and fun. It was pleasant dealing with someone that had a big smile on his face the whole time. Thank you Jarvis for making this so easy

Jarvis provided excellent service

Libye was great and very professional.. I would recommend public storage too anyone I know... awesome service!!!!!

Nyce

The lady at the desk was super nice! Service was awesome

Nyrie was very clear and professional, she is a credit to the Public Storage

Awesome customer service and very knowledgeable of in the store/office products, love her.

Very knowledgeable and professional! Great service

Sherrie & Nyrie were awesome! Thanks!

Nyrie is such a kind person and always helpful. She acts like a professional and goes out of her way to make sure the customer is taken care of

Jarvis was great with his customer service! Thank you for helping me with my first storage unit!

Nyrie did a wonderful job in helping me out. I will always use public storage best customer service I have ever had

Very helpful, accommodating, and nice!

NYRIE WAS AWESOME! Friendly and informative.

Nyrie helped me today while I was checking prices. She was patient, kind, and so helpful. I will be back to see her when I'm ready for storage in a couple of months!

Great customer service by Sherrie. Recommend to everyone.

Very friendly service...overall great experience!

The representative, Nyrie was very nice and helpful. It was a great experience. Thanks!!

Nyrie was fantastic! She couldn't possibly be more friendly & helpful... Treats people like fam6hrs ily. Thank You!

I had an great experience with Public Storage. Nyrie was awesome and I will definitely recommend them to everybody I know!!! Thanks for the awesome service!

Fast service with Jarvis, but student discount is needed...ask Jarvis for my info "let's talk

Nyrie was Very friendly and Extremely helpful. Very nice!

Narie was great helpful kind and friendly.

Tracy has great customer service.... Will definitely recommend to others.

Great service, very helpful!

Nyrie was absolutely amazing and very detailed with my move in instructions.

Was very Pleasant property manager Nyia was very helpful!!

Great customer service very polite and friendly explained everything clear and made understanding simple for bill pay and how the storage works

Libye was so nice and helpful. Would recommend to family and friends

They had a promotion and said I would walk out of the door not paying over $25 for a month of storage.After hidden fees it was over twice that!

Libya and Sherrie were friendly and so incredibly helpful! Great service!

Nyrie is extremely knowledgeable on ALL things storage!!! She is excellent!!!

Jarvis was extremely helpful, professional, and a great sense of humor. Seems to really enjoy his work and it comes thru with his assistance of customers. He made the process smooth and simple.

Nyria was very helpful and friendly

Nyrie was awesome ! Definitely recommend storage at the Hillcrest Location !!!!

Great staff and very helpful! Appreciate Nyrie and Heather's help acquiring a space.

Great service! Always the best service. Highly recommend this location. The manager is so Nyrie is awesome!

Great Customer Service

The management here is great! Safe and convenient. Christy on azalea assisted in finding me the size unit I was looking for at another location bc she didn't have the size I needed. I rented a unit over on hillcrest and Heather was so nice and helpful and even helped lifting my spirits with a pep talk! Came in sad left motivated! Thank you ladies for your help! Great place and affordable!

Nyrie was very sweet and helpful.

Nyrie was great! She helped me find the perfect unit for me! Service was quick and efficient.

Nyrie was great very helpful.

Very efficient and friendly. Fast and easy experience

Absolutely great service. Nyrie was so helpful and informative. Great customer service. I would definitely recommend this place.

Sherrie was very informative and helpful. Explained the costs and expenses and how their promotions worked. Great customer service!

AWFUL customer service. The lady working seemed like she couldn't care less. Gates were broken and it was the worst experience ever with a storage unit. If you can go somewhere else, I would.

Shay did a wonderful job with helping me and my husband move in!!

Shay was really helpful making sure I rented the right storage she took her time and very friendly !!!!!!!

Shay was amazing help and she gave me the best service ever thanks.

Sherrie was very professional while answering all of the questions I had. I would recommend using public storage. Awesome experience.

Chandra was very polite

Nyrie was extremely helpful!

Thanks for the help guys (:

Lachandra and Nyrie are the best hands down,they both are so helpful and courteous.To me they are the true meaning of great customer service!!!!!!!!

Great experience and been coming here for two years! +Rep

I went into Public Storage to ask a question concerning the Hillcrest area and Chandra was very polite.

Nyrie was very helpful in this process. She definitely explained everything it was I needed to know. I definitely recommend this location. It's very affordable rent fee for a simple 5x5.

Service was amazing! Chandler is so sweet and explained everything very well!

Great customer service!

They were nice and help me with everything.Thanks again Ms. Nyree Ms.Chandra

This was the best experience ever. Chandra was great

Nyrie was awesome!!! 5 stars!!

Thanks Nyrie,you was very helpful. And very kind.it is àGreat doing business with you.

She is beautiful and wonderful worker and has been extremely helpful.

Nyrie was a huge help in helping me meet my moving needs!! Thank you so much!!!

Chandra Was excellent and extremely nice and worked with me on the u-haul truck i had to return very quickly. She was very helpful in saying she would let e know when a 5x10 unit would be available.

Chandra was very professional

Chandra was very polite..

Very helpful and answer any question I asked without hesitation and a nice attitude!

Chandra wq Awesome and very polite

Changes was great and made sure everything I needed was available to me. Thanks again!

Great customer service

Chandra and Nyrie gave great customer service.

It is nice storage. Also, nice staff. Nyrie was nice and she explained everything you need and get you done fast.

La Chandra was the best clerk ever! I had a great professional and courteous experience.

Chondra was so very helpful and put me at ease.

i love the storage cause they give me enough time to pay my bill if im late the people are really nice and helpful

Excellent Customer Service! Chandra was great and answered every question I had! Great clean unit too!

Chandra gave excellent. Service she deserves a raise,

Myrie was extremely helpful & Pleasant

Nyrie and Christy were awesome!!! Great personalities and very helpful... I KNOW that I made the right choice.

Shay was very polite and helpful in my storage experience

Shay was Amazing!!!

Great service

Nyrie was very helpful and friendly!

Nicest management, helpful in every way possible. Nyrie is amazing and thanks so much!

Service was great and Nyrie was a big help and so friendy

Nyrie helped me tremendously in finding the right storage unit for my stuff. She is excellent in customer service and recommend this to anyone seeking to rent a Public Storage unit. If you have read a bad review about Public Storage, you will not find a problem in their service from Nyrie.

Nyrie was great she was so helpful... very nice lady

Nyrie and Chandra were great!!!

Wonderful ladies helped me in every way possible

Nyrie and Lachandra were both very helpful! Amazing customer service! I'll be sure to refer and use again when in need.

Very friendly service.

Nyrie was very helpful and had great customer service, I will recommend anyone to public storage. She explained to me everything I needed to know.

Omg the customer service was very awesome. Mrs. Nyrie Hurd was very informative about the services that Public Storage provides. She went above and beyond to make sure I received everything I needed. I will definitely use Public Storage again and tell others.

Nyriewas very helpful in assisting me. I would recommend to family and friends

I always had good service from Nyrie and all other employees. - Teri Williams

The ladies were good today thanks Lachandra and Nyrie .

Everyone has been great at this location.

Nyrie Hurd gave me excellent customer service and answered every question I asked. Will definitely come back and highly recommend public storage!

Nyrie was unbelievably helpful!!! Highly recommended!!!!

Nyrie, was a very nice,and intelligent person, she made me feel comfortable. She took a great interest into my personal need for the storage room. I will be sending more business your way thanks for all the help NYRIE.

Chiquita was very helpful

Nyrie is the best!!! So helpful!! Everyone should use Public Storage on Hillcrest!!

I love it! The service is great!!! You do a great job! Even when I am late you still take care of me

Great customer service friendly staff very helpful thank you Christy she is great at her job and i will deff be returning in the future!!

Nyrie was a great help and friendly , thank you

Nice people. Clean units.

Nyrie was great!! She help me out a lot!

Nyrie provided us with great service today.

tonisha is a great employee she does her job great...she's a Hard worker, dedicated, down to earth, loyal and trustworthy.best employee ever keep up the good work beautiful

wondrrful very helpful

The manager, Michelle is always very friendly when I come in. Fun to talk to.

Wonderful friendly service very helpful and congenial.

awesome custom service and property is always clean and secure..been a customer here for 14 yrs and the manager Michelle always goes above and beyond whenever I have questions or problems..Great Property!

Michelle is awesome! I love her dedication and hard work for the company! I have used Public Storage three yrs come this Oct and she has been a jewel. If she leaves, I am moving my things because when that lady Kristie calls me she has attitude. She doesn't have the customer service skills as Michelle. I have been in this business over 25 years and I know what it takes to keep a customer happy as well.

Amazing customer service! Michelle is always willing to do above and beyond what her job requires. Friendly, always smiling. Will definitely do business here again!

Michelle is a wonderful person and is very caring about her customers. I have used this facility several times and could do nothing but recommend this place to anyone. Best storage in Mobile, AL and very good prices and availability.

I came to this location just looking for a small storage to put my nick nacks in the person who showed me around name was tonisha she was very nice and pleasant she answered all my questions in a timely and courtesy manner I was very pleased with my visit

I reserved a unit online . I saved money and the property manager Michelle called me with in minutes . When she showed me the unit I was set on the size she went over what i'll be storing . She showed me a smaller one that she said she knew would work and save me money... She was right.

Mrs Michelle is AWESOME she's the property manager please come see her, she is so helpful we love her!!!!

The manager Michelle is very helpful. I will definitely use this storage facility again when needed in my future.

THERE GREAT

Michelle is the best. Thank you

Very nice people. Even with the bad weather we had I had no damage at all to any of my items. Would definitely use them and this location again!

Great experience both times I rented. Very knowledgeable and helped me find exactly what I wanted. Will recommend.

Very friendly staff. Secure property. I have no complaints!

This is a very reliable storage facility and the sales receptionist are extra cool. I would not store anywhere else. This is my third time with them and I'm very satisfied Give them a call today

My experience was great michelle has great customer customer service she explain everything to me well and showed me to the unit I just love her personality

When I went to Public Storage I had no idea what I really needed. Michelle made sure I had the right size unit and everything I needed to make my transition easy. She has great customer service, she is professional, and very knowledgeable, Im glade I met her.Last but not least, the property site is VERY clean.

I have a storage building here and the service is great from michelle.You need to give her a big Thank You because she deserves it she is the best customer service ever.I will send people there to see her for sure.Thanks Michelle your great....

Michelle was so nice and helpful!

Everyone was nice and service was wonderful.

Michelle is amazing!! She's friendly and professional. The property is always clean and well maintained. She is truly an asset to this company. You need more like her!!!

Liby is awesome

Michelle is the greatest in the world. With the most excellent service.

Michelle was so nice and helpful getting me set up with just the right size unit. Glad she had what I was looking for. Budget friendly, Clean.. Thanks for your help!!!

Michelle was thorough and helpful with storing tips, that I would not have thought to do. Very nice. Thank you. :)

Michelle was very knowledgeable e and pleasant while assisting us with our storage needs. She has a very people friendly personality. I enjoyed just talking with her while getting our unit registered.

Michelle did a great job at getting me set up. She made sure all my needs were met at this facility.

Property 28182 was very nice and professional. Michelle and Christy did a great job getting me set up with my new storage unit!