Best storage place I've ever used. Inside is so clean and I feel it's pretty secure. Anytime I've needed help, Jennifer has been there to handle it. She runs a tight ship and it shows.
Jennifer was fantastic. She always made sure we were well taken care of. Very sweet lady. Definitely used the storage space for a year. We finally had space at home. We appreciate this location and would highly recommend it!
Jennifer runs the shop and she's the best!
Staff is super helpful, kind, and prompt! Facilities are super clean, secure, and easy to access!
Jennifer is the best. She took time to explain everything. She was friendly. The premises are very clean.conveniently located and has reasonable fees.
My daughter & I have been to my storage unit several times at the South Pwky. location. Each time I have seen Jennifer Drake walking the property, picking up trash, checking each building and she has said hello to us every single time. She is very professional and nice. I appreciate her checking on us as well and answering any questions we had on until pricing, etc. This woman definitely does her job well and she goes above and beyond. I have had other storage units with other companies and not one of them have been as nice as her, or as professional. I feel she deserves to bf the highest manager there is. She is a one of a kind. She is what is making me stay.
The property manager is the sweetest!! She was SO accommodating! She made very helpful suggestions and went above and beyond to help me with my move. She kept the property exceptionally clean, and was very attentive to making sure things were safe and secure.
5 STARS! Just for her!!⭐️⭐️⭐️⭐️⭐️
Stored my 2 vehicles here for a year, I'm very pleased with public storage!! Ms Jennifer is AWESOME!!!!!
Jennifer is top notch & very helpful
Place is clean and well maintained. Prices could be lower but over all it was a good experience
Very nice and clean property. Great and knowledgeable property managers!
Jennifer was THE BEST!!! She was so helpful and kind and made the rental process super easy! Would absolutely recommend seeing her if you are interested in storage space at the South Parkway location. 10/10 service! Thanks so much, Jennifer!
Jennifer was amazing when we signed up and equally amazing when we were closing our unit to move. You have a gem in her!!
Great location, low rates, customer service was helpful and friendly!
Great customer service very attentive 100% happy
Great customer service. Clean new storage units.
I've moved around the US a lot and have rented storage units all over. This location is great. Very clean. Excellent air quality in the climate controlled units. No issues at all. Manager is perfect...responsive and competent. Just moved to Huntsville, but area seems very secure.
Jennifer is such a wonderful employee & I was blown away at all of the help & information she gave. Jennifer has been an Angel! I I thought that I would have to stumble through things but she got me up to date on how to navigate everything. I am not at all tech savvy but she got me to a place where I feel very comfortable!
Kasey Ellison
Jennifer is outstanding! Friendly.
Jennifer was awesome. Very knowledgeable, professional, and extremely helpful. I wish more businesses had her caliber of customer service employees. Wonderful experience.
Office manager Jennifer was very friendly and helpful. She came over to check on us when I was moving in and helped me resolve an issue. They do daily lock checks and the facility seems clean. They have cameras to monitor the grounds. I had stored here previously without incident so I decided to use them again.
Jenifer helped me get 2 spaces. It was good. She's nice and helpful. Much easier than my last storage. decent price.
Property manager helped me into a new unit without any hassle. and I got a promo price. Thanks Jennifer !
Jennifer is an awesome property manager. They have had several that were subpar. I'm glad they finally hired Jennifer.
Highly recommend!! Jennifer was nothing but a delight! I’ve never had a storage space before so I wasn’t exactly sure what I would need.. let me just say, she made my entire process SO easy and enjoyable!! She also found me the best price and exactly what i was looking for. Best decision I could’ve made for storing my belongings. I feel so confident that my stuff is in great hands!
Jennifer was very helpful. Beautiful, well maintained facility.
The storage unit itself is very clean and well maintained. The staff were also friendly. , I was given 5-Star for customer service Jennifer was absolutely nice with me making sounds everything clear , The process for getting a unit and relinquishing were simple!
Jennifer the property manager has exceptional customer service nice and very polite .She is professional and courteous. A person who goes far and beyond to help thank you Jennifer.
I rented a unit here today and Andrew was extremely helpful! Couldn't be happier.
I came in to rent a storage unit and had a lot of questions. Zaiden was there and answered all my questions and even helped me figure out which storage unit was best for my needs. The are was nice and well kept and my unit was easy to access after he showed me how to use the gate. I recommend this place to anyone who wants to rent a storage unit.
Clean facility with great customer service!
Awesome property and Andrew was very kind and knowledgeable. I would very much recommend this facility.
Property was very well kept and Andrew help me complete my rental quick and easy.
Andrew was super helpful and professional!! He went above and beyond to help us. Would recommend renting a storage unit here!
It is a nice unit. And is very reasonable like that you have to have code to get into anything
They were very helpful and let us know about the info we needed. We enjoyed talking to them.
Easy access, clean, good service.
Andrew was very customer service oriented and very efficient. Very pleasant personality to deal with!
Andrew was great and nice. Great service and he feel welcome. Awesome service
Outstanding service Andrew is great
This is a very quality storage company. Excellent staff that knows what they’re doing and very accommodating. I highly recommend them to anyone looking for storage needs. They have plenty of different size options. They are very accommodating. If you are downsizing, you need a smaller unit they do everything they can to get you as close to a second unit if you ever need one don’t think twice, call them.
Sara, was so sweet, helpful, and easy to business with thanks I’ll be back .!
Andrew was extremely helpful and professional, thank you.
Hey this is larry, I just wanted too thank public storage for their clean and personal service hats off to Pamela and Andrew
Great place, very clean and easy access. Andrew is also helpfull
Property manager Pamela is very nice and helpful. It is a pleasure to work with her, she is always so helpful.
She is the most amazing helpful employee I have seen in a very long time, she was efficient helpful and so pleasant. She deserves a raise..she handled all my issues with ease.. please give her a raise
Pamela is so friendly and helpful. Will definitely recommend!!!
I had a great experience storing here. The two employees I interacted with, Pamela and Wes, were always polite, professional, and very helpful. I would recommend them!
Always clean! The employees are always friendly and helpful!
Very friendly staff
Pamela was very helpful and knew her info
I'm very pleased them
Wonderful front desk staff! Very helpful answered all my questions.
Pamela was very friendly, we Met her once and now feel like family. Yes we would recommend her storage units. Clean oh so super clean. Carden family says yes yes yes
Polite professional service! Storage units in good shape and clean!
Anastasia is the best professionalism knowledge and kindness, the facility is very clean and convenient- I love it!
The person in the office, Pamala, was very nice and went out of her way to help me. I just rented but so far excellent service.
Pamela is amazing!! Has always been so helpful and caring!!
Amazed at the best service ever!
Thank you for everything!!!!
Best customer service and attitude good spirits and a wonderful lady
Awesome place! The lady was very kind, took us out to a potential unit that would be ours. Very clean and we are happy to store our items here.
Not to expensive, Very nice facility, no Hassel to rent, very helpful staff. I highly recommend public storage
Great people to work with when dealing with the units.
We had a wonderful experience when renting from this location. The property manager Dooney was so helpful, calm, kind and made us feel comfortable. Most people would just do the contract online, not wanting to deal with people. However being personable with locations and knowing the people makes it that much more supportive when questions or concerns arise. Dooney made sure all our needs were met and went over all the details with us. The storage itself is well kept, secure and had a few issues that we addressed at the time of rental. All in all, very wonderful experience.
Property manager Dooney was very knowledgeable and made my move very easy.
The place is great all together, but the property manager, Dooney was better. She refused to let me review her. But I have to give love where love is due, and I love her. I was in an ugly place and she made my day a lot easier. If you can see this Dooney, thank you for being you 🫡 🫡
Christina was very helpful and friendly definitely recommend stopping here for the friendly customer service.
Excellent price for the size of unit. Easy, hands free access with the mobile app. Convenient access from the Parkway or by side road on Redstone Rd. Clean and well maintained units. Definitely will use them again for any of my storage needs!
I stored here for years, never had issues and the staff was always very friendly and helpful.
Pamela and team are great. Very flexible in accommodating us and our vehicles to be stored. Easy peasy.
Great place to use for storage,no complaints, great location.
Me and my wife were out looking for a storage so I came across this location and called for some information. Nancy made sure she returned my call twice lol and gave me all the information. I needed and even gave us a tour of the unit. She was awesome her customer service was A1. I highly recommend them. Thank you Nancy for your wonderful customer service ❤️ .
Nancy & Pamela made my experience amazing! So helpful and also communicative! Highly recommend!
Pamela and Sandra were extremely helpful. They made signing up quick and easy also gave full explanation of payment system and account accessibility. THANK YOU‼️
Great place! They treated us good! I really appreciate them
Thanks Marvelle Battle
We continue to have a great experience with the team here. Property seems to stay clean. Thanks for the great service.
Nancy has been a huge help!! Thank you all so much for your help!! We appreciate you going above and beyond!
Panela (site manager) is one of the nicest people I have ever had the pleasure of meeting. She had all the answers I needed and was able to connect me with the District manager in order to help me with an issue I had. I would recommend Pamela to anyone with storage needs.
This public storage is truly amazing! I had Pamela and Nancy helping and they were truly dedicated to helping me get the best deal as well as what I needed for my moving needs. Truly professionals, I’d recommend this location to everyone!
The woman working was so nice and helpful and friendly. I wish everyone I encountered was as good as her. Great facility. Clean. Easy access. I will use them again.
I have been a customer for over a year now with Public Storage and I have nothing but great things to say about them!! Always super helpful and the property is always clean!! And big thank you to Pamela and Nancy for helping me transfer units..you ladies are amazing!!
This is a well maintained facility.
Pamela, Good customer service
Thank you for a quick
and pleasant experience Teresa!!
Great place to rent a storage
Pamela Great Customer service
And polite to work with ..
Great customer service and clean.
We had THE best experience with South Huntsville Public Storage.
Pamela was super helpful every time we needed assistance-- she did everything in her power to accommodate our storage needs. It is a very clean facility, and the employees are kind and professional. Access to the storage unit was secure and easy. Highly recommend-- we will use this facility again.
Great place love the people