Public Storage Self-Storage Units at 2940 John Hawkins Pkwy, Hoover, AL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 30/moSmall 5'x5'
$ 30/mo $40Best Price Label1 unit left!
- Climate Controlled
5'x5'Online only price$ 35/moSmall 5'x5'
$ 35/mo $46Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 53/moSmall 5'x10'
$ 53/mo $70Best Price Label
- Climate Controlled
10'x5'Online only price$ 72/moSmall 10'x5'
$ 72/mo $95Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 90/moMedium 7.5'x10'
$ 90/mo $119Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 96/moMedium 10'x10'
$ 96/mo $128Best Price LabelHurry!
- Climate Controlled
10'x15'Online only price$ 142/moLarge 10'x15'
$ 142/mo $189Best Price LabelHurry!
- Climate Controlled
10'x20'Online only price$ 174/moLarge 10'x20'
$ 174/mo $231Best Price Label
- Climate Controlled
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 383)
Whitney's warm and friendly approach made the process of storing my belongings a breeze. She went above and beyond to assist me, answering all my questions with patience and expertise. Her dedication to ensuring I had a smooth experience truly stood out. In an industry where customer service can vary, Whitney's kindness and professionalism made all the difference. She made sure I had the perfect storage solution and even provided helpful tips to make the most of my space. 📦 Thank you, Whitney, for your exceptional service and genuine care. You've made my storage experience at [Your Storage Facility] not only easy but also enjoyable. I'll definitely recommend your facility to friends and family! 🙌 If you're in need of storage with top-notch customer service ask for Whitney – she's the best! #ExceptionalS
Whitney is the sweetest and most helpful person! I had no idea on what to do or where to even start and she was so patient and informative. Every business needs a person like her.
Undre was so helpful with getting me the correct size unit to making sure I was accurately logged this guy deserves more the 5stars
Undre was great a good listener
Undre was extremely helpful and knowledgeable. Great customer service and the process was easy and quick. Thanks, Undre for such a pleasant experience 😊
Very clean facility. Property managers are always helpful.
Undre had perfect customer service, easy process.
Thanks undre for helping me load something on my truck big help he always smiles and always helpful
Undre and Whitney was excellent with the move in they was wonderful thanks
The employees Undre and Whitney was wonderful and very helpful. Very nice, will definitely refer this storage to family and friends.
It was amazing Ms.Whitney was so very patience. She worked with me to understand everything from the beginning to the end.
Ms brown was awesome!
Very professional, pleasant attitude. Place was very clean.
Moved in to a space this weekend. Upon arrival, quickly realized the space reserved would not accommodate what needed to be stored. I went in to the office and spoke with Whitney. She was kind and had such a great personality. She was able to help me transfer my reservation to a space the next size up seamlessly and quickly. We were able to continue unloading our storage without a hiccup. I appreciate the ease of this transaction and the efficiency and kindness of Whitney.
I had a well mannered young lady Jermeria to help me. I thank her for her help.
Sonja, the manager at the location on John Hawkins in Hoover, AL (#29159), is very courteous and made sure rental was a breeze. The facility is clean and secure. Update: rental prices have gone up over 30% on us so that annoying.
Jermeria brown was so helpful anything I needed she provided. Any question I asked she was always willing to help never showed any sign of annoyance great person
I met a young women name Jermeria brown she was so sweet. Other storage places I have visit were rude and very unprofessional but she was the best..
I love this location , Undre greeted me as I came in . He also helped me with everything I needed and he made sure my items was secured and safe. He shows good customer service skills. Last location I put my items into storage was worse. I salute Undre for being nice and not catching an attitude. I would like to thank the young man Undre for helping me .
Mr. Undre answer every question I had to ask ,he was so kind and helpful nice person to talk to he made me fill like my items are safe and secure. Also he put a smile on my face. Thank you a lot mr undre
Great Facility. Clean units, easy to use. Great Security. Helpful staff
Highly Lack of: consistency, security, equipment, and lighting. You have our family bring flashlights. We plan to cancel asap, bc you never have a dolly AND we're left vulnerable in a dark empty, unsecured space. Oh, found a gross roach in our area 600 spot;the weird spot with stairs?!?!? Please get pest control,and LIGHTS, DOLLYs. I had someone follow me to my car and help unload due to the need of a dolly. Ridiculous!!
The employee at this location is quite grand. Always gives great communication A tried to get me to fully understand what’s going on with my unit An as well as remind me to pay my unit on time. Thank you public storage for treating me with hospitality everytime.
Yesterday I came in around 1 or so. An at first I thought nobody was there. eventually somebody came anshe helped me out in such a manner that want to Fast but also not to slow. Great customer service An conversation. Would love to have her help me everytime.
Whitney was awesome and so helpful!!!
I used them for a short-term rental and worked great. They have an elevator between floors (iStorage in Hoover does NOT!) Also, when I moved out, they credited me for unused days (iStorage in Hoover does NOT!)
Manager was a very professional and a very nice lady.
Ebony is great! She’ll get you what you need.
Ebony was very professional in helping me find the right storage building . She answered all of my questions .
Very helpful. Nice facility.
Rhett was amazing
Rhett was so helpful! I had to get a storage unit super fast and he showed me the best unit! 5 stars!
Rhett was very helpful and pleasant to work with
Rhett was great at letting me know what size unit I needed for my stuff, and made getting in really easy.
Rhett is fantastic and was super easy to get into
Came in to rent a 10x5 unit for a few months while I move. Rhett was super helpful and explained everything to me which was great because I’d never rented a storage unit before.
Need to set the timer to keep lights on longer.
Whitney was the sweetest and most helpful individual ever! We looked a a few different facilities and two were less expensive BUT, Whitney’s disposition combined with a little better location made us want to have our units with her!!
super easy to rent online and move in
Ms.Sonja was very professional and very helpful she did not have the size of boxes I was looking for but she did send me to another store that did
Great experience, employee was very helpful
Ms. Jenise was an extremely big help to me when I had to put my belongings into storage for storage. Her professionalism and ability to explain things for me made my experience a breeze.
Jenise was very helpful and assisted my family with our move
Jenise was a pleasure to work with. She explained everything clearly and gave an excellent tour and demonstration on how to access the property. I highly recommend looking into Public Storage for your storage needs. and be sure to ask for Jenise
Miss Sonja awesome customer service and she was Super nice and helpful… It was a wonderful experience… “She is the perfect example of great customer service.”
Ms.Sonja was a great help to me and my family with our packing needs.Easy to talk to and understanding.
Just spoke to Kyle and the experience couldn’t have been better. He was thorough about my options and even suggested ways for me to save money. People doing their job is rare so when someone does it with kindness and courtesy I’m impressed. Thanks Kyle.
Spoke with Ms Sonja, a true professional, goes above and beyond in an effort to help. Very knowledgeable about her job. Would highly recommend Ms. Sonja and this location. Ms. Sonja is very patient, helpful, and has a great personality. I Would recommend this store.
Sonja is amazing! She is extremely professional, friendly and efficient. She made the rental process hassle-free. She went also above and beyond to make sure that the storage space was presentable before my dad and I viewed it.
Ms.Sonja showed great customer service and she was very helpful and nice and help us get everything we needed in order to pack
Ms.Sonja is an excellent customer service representative she help me with everything I needed
Sonja is AWESOME! I encountered a slight issue the day I viewed my unit that I booked online. Sonja began to help me immediately and worked tirelessly until everything was corrected. She was such a pleasure to work with and provided excellent customer service. She truly went above and beyond. The facility is clean and well maintained.
The manager Sonja was friendly and informative, accommodating for our busy schedule, and we were able to get the unit set up in a timely fashion. All smiles!
Sonja was absolutely AMAZING!! So helpful and informative!
Facility is clean and well maintained. They have large selection of boxes and packing supplies. Staff is friendly and accommodating.
I came in to view a few different size spaces and Audrey was great, she answered all my questions and made finding the right space I needed so much easier, They now how e-rental so you don’t even have to go into office to rent your space. I always have a great experience with Public Storage.
They give great serviced
I rented my third unit at this facility yesterday. I’ve been coordinating several family members with moves and storage needs. Audrey was the manager on duty for this latest rental. She was perfect - from my phone call asking about unit availability, showing me the unit and then doing the paperwork (now done on computer so not really paperwork). I had questions about one of my other units and Audrey found the answers fir me. The business is very clean and climate controlled. Over the years, All employees here have been nice and helpful.
Mrs. Audrey very personable, kind and patient with me. I enjoyed my experience and will definitely be back due to her customer service
I was Helping my aunt move out and J.D. was very helpful
Sonja was extremely helpful and very pleasant in arranging my locker rental. A very good experience
Staff is please take and nice location!
Nice facility, excellent service.
Just rented the exact size of space we needed with the help of Evelyn. She handled everything professionally and quickly. All of our questions were answered and she was super friendly the entire time. Thanks for making a chore as pleasant and painless as possible !
Sonja did a great job
Excellent Service by Sonya. Very helpful with making suggestions on packing materials needed.
Sonja is the kindest most helpful person ever. Facility is extremely clean, offers moving supplies and in a great location. Great place and highly recommend!!!!!
The lady at the front was extremely nice. I explained to her that I needed to store my daughter’s items for college and we lived in Texas. She ensured that her items would be secure there and I wouldn’t have anything to worry about. We came back, moved her out, and the experience was awesome! Will definitely use this storage place again😉
Super easy process! Audrey was very helpful and had a great attitude! We will be recommending Public Storage for sure!
Sonja and Evelyn were so helpful when it came to finding me the right unit! When you’re going through a rough time, it’s nice to have such amazing customer service!! Will recommend this company and more specifically this location to anyone in need of a storage unit!!
Sonja was a life saver during my move! She helped me quickly rent a storage unit and walked me through the process very efficiently!
I recently reserved a storage unit at public storage and had a great experience. Sonja took me through the process with extreme ease and detail. She explained my options while showing excellent customer service and professionalism throughout the process. Thanks again, Sonja!
Dana was the best. She was extremely helpful and explained the details of the contract and was very helpful. I love this place, it’s convenient but the AIR conditioning was out.
MRS. SONJA IS AH-MAZING!! First time doing storage and everything was explained so clearly and professionally!!! Mrs. SONJA took the sweat out of public storage and I am grateful!!!🙌🏾🙌🏾🙌🏾
I can't say much about the facility yet but I can say that the office manager Ms. Jackie is wonderful and very, very, very helpful and informative. All you need is to give her a little information about your needs and she will tell you exactly what size unit you will need. She is also on top of all your moving needs and supplies. Keep up the Great work Ms. Jackie and Public Storage.. UPDATE:: The staff is still great but they have went up on storage fees about 2 or 3 times in less than 2 years.. That's a little ridiculous considering what they were already charging before. I'm just saying.....😞😕 UPDATE #2:: I have finally decided to move out of this storage location due to guess what??? That's right another rate increase, can you say ridiculous. They provide carts for you to use but the only time you can use them is during office hours because now you have to check them out, how inconvenient when you need to access your storage when it's not during office hours or the staff is not in the office at the time.. Had a billing issue upon my departure that they wanted to charge me an additional month payment which I was getting highly upset with but after talking with Brittney and Amanda, whom had taking exceptional care of my needs every time I see them in the office. I was able to walk away with a smile. Company rate hikes get 1 star, staff gets 5 stars..
Renting a unit was quick and easy. Amanda was helpful, nice and informative. Clean environment with easy access.
Just went in and had the best service ever. I would definitely recommend this storage spot for anyone looking to move or just need space or to do anything with. They have the best service ever.
Sonja was unbelievable!! Great help!
Good customer service...
Excellent service! Friendly and professional!
I can't imagine the process being easier or the employees friendlier. This was my first time renting a storage unit so I had a lot of questions, all of which were answered. I would recommend them if you are needing storage space, and with excellent customer service. Thank you Amanda for making this so easy!
Wonderful service. Sonja took care of all of my needs. would recommend any time!
Amanda is very kind and personable. She is the type of employee you guys need to keep and promote!
Awesome help and very nice.
Priscilla has great customer service and very professional sweet lady
Demetrius was very helpful today in helping us transfer to a larger unit.
Dana was very helpful and patient with every customer that came in or called. She was super nice and extremely knowledgeable about the units.
Great facility. Sweet lady Sonja helped me get all that I needed in no time. In and out how i like it. Except she made me walk with her to check unit!!! Lol!!! Thanks Sonja. God bless.
This is a great and safe facility. Sonja was awesome to work with and helped us transfer into a newer unit.
Great location, clean and well maintained, awesome staff and the price is right for a climate controlled unit.
This storage facility is a rip off. I was 2 days late after the 6th went to get my coat and a regional manager jumped in front of the door in a threatening manner and had the audacity to tell me I Cant go in there. The bad part is that she was provoking me to hit her. But thank God I didnt fall into that trap!!
Sonja took great care of me with the help of Amanda. Everything moved smoothly. Thank you ladies. :)
Love this public storage 😊
Had a welcoming visit at the facility by Ms Prisilla. I was treated like I won a million bucks very professional, outgoing outspoken lady. Keep up the great work
Sonja is great!!! Every time I visit my unit she is very helpful and make sure that my needs are meet!👍🏽
Great customer service!
Rhett is awesome! Showed me around, was patient and friendly.
Excellent service provided by Rhett and Priscilla 🌹
Amber was Amazing
Amber was Amazing & Informative!
Amber was great
Great service and friendly staff!!! Thanks Amber Washington for making me feel so welcomed!😍😍😍
Amber is great! Thank you so much!
Amber Thanks for doing a great job. I really need a place quick and you answer my prayers, five stars all the way .....
Ms. Jacqueline was absolutely amazing!!! Her amazing spirit and service made it very pleasant to start my storage with this location ! Need more people in the world like her if I must say so!
I came in to get some information about a storage unit for my mom for the end of the month Amber was so nice to me I asked a lot of crazy questions she didn’t care she was funny and helpful
Great service and friendly staff
Jackie is AWESOME
Super-fantastic! Great conversation! 😊
Jackie was awesome and very informative. Great customer service and super friendly! Great first time experience with renting a storage building. Place was clean and very accommodating.
Angie was amazing at getting me all the information I needed to look at storing my stuff while I’m in the renovation stages on my home
Great customer service think the lady name was Angie that helped me
Rett was very helpful in assisting me with the correct items I needed in order to send a package to my niece. Definitely a place I’ll be returning to for good deals on shipping supplies!
Jackie is always great and helpful😁
Jackie has always been courteous and helped me when I needed to. She is the reason I keep coming back!
Liz and Jackie are awesome to work with. Very helpful and professional staff
Lizzie is amazing!
Lizzie was very helpful. I would recommend these units to anyone in need of them.
Lizzie was extremely helpful. She was kind, courteous and patient.
What size of units do you have available at what cost?
Jackie and Joel were awesome. Their customer service and professionalism were great. If I never needed any moving supplies this is my place to go to.
Just moved here from out of town and they have the best customer service. Joel was very helpful. Thank you for your services :)
Khandi was very informative, knowledgeable, professional, helpful and nice!
Toni was polite and gave me excellent customer service during the process. She made it the process smooth and very easy.
My significant other kept their belongings here for about 4 months in between moves. The facility is climate controlled and secure and their belongings were fine here the whole 4 months. They have two functioning elevators and water fountains with cold water which is really all you can ask for when you're moving furniture from the 4th floor. My only complaint is that their equipment (dollys and hand trucks) is in really rough shape and there are not enough of them. If you are moving in or out of here I would suggest bringing your own dollys.
Easy breezy sign up!
Ms. Jackie was very personable and professional. I highly refer anyone who needs storage to visit this location. The facility is very clean.
My visit today was great in and out just the way I like it!!!
Jackie provided excellent customer service. Highly recommend!
Ms. Jackie is awesome and very helpful. Need storage space come see Jackie. 😊
Employee was very helpful during my visit on 7/16/18.
Jackie is the daytime manager. I have found her to be personable, helpful, unflappable, and possessing a good sense of humor. I appreciate her. She never makes me wrong when I'm late.
Khandi provided the BEST customer service I could ask for. The team at this location is so professional and helpful. If you need a storage unit please visit Khandi and Jackie, you will be very pleased! Thank you!!!
Had a wonderful experience. I had some job issues what cause me to fall short on rent for the month and Angie was very hey with the issue. I could not have asked for better service
Angela is fantastic, knows all about the different options and will ensure you get the right storage for your needs... Nice job Angela!!
I enjoyed working with Jackie and she was a great person to work with.
Angie is a life saver! She will get you all set to move.
Jackie is very helpful and always courteous. I am enjoying renting here. Facility is very nice and the best place I've stored. Great service
Great Staff! Joel and Jackie both very professional and extremely courteous! Highly recommend!
Great service, easy to get things handled. Jackie was wonderful
Have been with Public Storage for years . I checked out today and Khandi W. was wonderful in helping. She and all the staff have always been very friendly and eager to help.
Excellent service. Awesome communication skills.
Jackie is the best! Super nice and helpful!
Jackie and Justin were a great help!
Angela and Jackie are life savers! They stayed after hours to help us get out of a bad situation. We really appreciated their help. Customer service skills are awesome!
Awesome service by Jackie‼️ Very pleased 😀
As a retired military Officer the move can become quite a headache, this was not the case today. The service here is phenomenal, with everything I have going on with my move Jackie made my experience easy and enjoyable. The building itself is clean and secure. Jackie made sure to help me understand the unit and how to access it. When I looked at the unit she had an awareness of my belongings and even spoke to the best way to stack and care for my things. An overall memorable experience! Thank you Jackie and the team at Public Storage!! Well done!
Absolutely the best customer service. Jackie was so kind, helpful and professional. She gave me a walk through, made sure I knew exactly what to do and made sure the size I had picked worked for what I needed. Can’t say enough about what an easy and great experience.
I loved loved loved my service provided whitney and jackie.. Thank you so much ladies
Jackie was so wonderful with her walk through of the facility. She was also great with helping me decide on what size space was needed!
Excellent service from Jackie! The storages are nice and clean!
Actually have 2 storage units at this facility. I love the easy access and security of being gated with security code access. Jackie assisted me with getting my second unit recently and she was very thorough and professional. I love great customer service!
Excellent staff and facilities. Areas are climate controlled, clean, and bug free.
Ms. Jackie has always been a joy to do business with!!
From the moment I walked in the door, Jackie was very helpful and kind. She gave me undivided attention, helped me choose the size unit that would fit me needs, showed me the space and the property, and set me up. She met all of my needs. The unit is super clean. Te office is tidy and clean. The property is well maintained. She applied all available discounts for me. I am so glad I came into this location. If you're looking for self storage this is the place to go!
Jackie was professional and polite-the storage facility was clean!
Jackie is the best! Thanks for your help!
Cost, cleanliness, ease of access.
Jackie was a big help. Th anks.
Jackie provided excellent customer service today as I rented a storage facility! I will recommend her and this facility to others with pleasure!
Experience was great! Staff was friendly and helpful and the facility is very clean!
Jackie and Erin are amazing, both are courteous,knowledgeable and professional. The facility is clean and well kept, ideally located and easy to find.
Absolutely wonderful experience! Deandrea showed us the best ways to get exactly what we needed!
Great Friendly Staff... Make you feel like home...
Great service answered all question ask in reference to storing my items at this location.they were very friendly and Iam a clean "freak" and I was very surprised at how clean this location was,great job thank you very much for your courteous service.
Jackie and Jared have provided me very good service and they keep a beautiful smile on there face every time l come. They are wonderful to work with.
Very nice and helpful
Very clean facility, everything you need, easy access, and Jackie was awesome when she checked us in!
He has good service BUT Marcus is a Bama Fan!!!!!! #gogators
Cheapest and the nicest storage we found. Staff was friendly and helpful too.
Jackie and Erin were very helpful. Very pleasant to talk with and answered all of my questions. This is the second time renting from their location.
Jackie was great and the service provided was awesome
Rodney was very personable and attentive to my storage needs. Great service. Love the location.
Rodney is a good people's person. Great, fast, and friendly service. He gave me great benefits and features of the property and explained to me everything I need to know. Thanks
@MsJackie Thanks Customer Service
Simone was a GREAT help....she was fast, helpful and thoughtful....for sure will use them again in the future!
Rodney did an excellent job helping me get everything I needed. I went in needing a few boxes and he offered additional services that really made moving a breeze! I am so glad he helped me with all of my major decisions. Definitely using you guys in the future just from this experience alone!
Rodney did a wonderful job informing me of the sizes of storage units along with specials available for those units. Also, there was a young lady named Letisha who was helpful in the selection process as well. I would definitely recommend these two to friends and neighbors!!!
Came to this location not too long. I'm moving out and needed info on a some storage space, and the guy there ( I think his name was Rodney ) was very helpful and very informative. For the experience with him alone I will always recommend you guys to others!!!!
Adreanna and Jackie great service
Jamesha and Jackie have been an absolute joy to work with!!! They both have been extremely helpful whenever I've had any questions. They've gone above and beyond with great customer service!
Jackie was very helpful, knowledgeable, and courteous.
Jamesha was awesome. She helped me with what size unit I needed. Very helpful , great customer service! Thank you.
I had a great experience at Public Storage. Jackie was very helpful and stayed with me even after normal business hours to finalize my unit.
Jackie and Jamesha were super friendly and fun! Great customer service!
Great service by Jackie!
I've always been treated with respect and assisted promptly and with kindness. If storage is needed, I definitely suggest them.
Jackie was the absolute best employees I've come across since I moved to Alabama.
Jackie is very professional, polite and knowledgeable. I love this place.
Jackie was wonderful. Very helpful in getting me set up for a unit with a great attitude.
Jackie was very professional and polite. Love the service!!!
Jackie and Simone provided excellent customer service and helped me picked the right storage unit I needed. I'm a completely satisfied customer
Simone & Jackie GAVE OUTSTANDING CUSTOMER SERVICE TO ME. FOR YOUR STORAGE NEEDS I RECOMMEND THIS LOCATION.
Simone was excellent! Wonderful customer service!!!
Very friendly staff and excellent service. Clean facility and great place for moving supplies.
Jackie was awesome! She waited a few minutes after closing for me as I running behind. She was extremely pleasant and not once acted like she was in a hurry even though it made her late picking up hers kids. She was absolutely wonderful and a very nice person.
Jackie was a big help I enjoyed my stay!
Excellent service provided Raven! Thank you for your assistance and support!
Jackie was very knowledgeable. Great place to purchase moving and packing supplies!
Jackie was very helpful, knowledgeable, and courteous! !
Raven was very professional and fast. She was on top of her job.
Jackie is AMAZING!!!!!!!
Jackie at public storage gave me great service since we have been using them
Great place to rent from jackie has been very helpful and I would highly recommend
Ms. Jackie and Ms. Raven Are great I would recommend this property to any one. Great job ladies...
I had a wonderful experience with Jackie at public storage.
Jackie is friendly, helpful with a ready smile.
Jackie was great!
Ms. Jackie was wonderful. She made everything very easy for us.
Jackie was awesome!
Jackie , the manager, showed excellent hospitality. I felt welcomed and respected around her.
Enjoyed Jackie , she explained everything very well. Kepted us laughing. She did a awesome job.
I'm really bless to have had ms Jackie to help me with a unit she was such a nice sweet person she really made my day so sweet I'm still smiling now! Thanks so much for all the help praise God Hallelujah Glory to God Selah Amen
Was a great experience! Was helped on every issue even before I identified I needed the help. This rep is in the right assignment. When asked if she enjoyed what she did, without delay she said she "loved it!
Joel and Jennifer was awesome. Very professional and helpful. Made my move a lot easier
Miranda and Jennifer provided excellent service. They were helpful and professional and explained the service provided by PS in detail. They both were instrumental in resolving a billing discrepancy early in our rental experience. Definitely recommend the John Hawkins Parkway PS.
come see Miranda for great service. she is fabulous
Very easy and quick to get a unit. People were helpful and professional. location was clean and neat.
I would like to start by saying I have been a tenant with Public Storage since March 2011, I have always paid my monthly bill on time and have never had but a great experience with all of the staff. I think it is great that they give a courtesy call before due date and another call before the account goes into a delinquent status. I was out of town for the Labor Day holiday and had planned to pay my bill on-line. ( I was staying on the bay and we were all having cell phone issues.) Miranda was so great and understanding, we stayed in touch with each via voice mail due to the fact I had no cell service on the water. When I tried to pay my bill on-line (which was my first time ever to use this option) I had been given the incorrect sign-in information. Miranda jumped threw hoops to help me get the account straighten out and I am so grateful for everything. The customer service at Public Storage is AWESOME!!! Thank You, Stephanie
Nikki has given wonderful service and was extremely helpful!!!!!!! 😊😊😊
NIKKI, AWESOME SERVICE AND GREAT PERSONALITY
Nikki was a big help to me today by getting me settled in she was a delight ...
Amanda was amazing. Our check in process was very smooth. She was knowledgable about the facility and it's policies. The building is well maintained and extremely secure.
Nikki and Amanda were very helpful!
Nikki was very helpful in assisting me with vacating my unit! Should I ever need a unit again, I will definitely return to this location and recommend for anyone else needing storage!
Nikki was best...she needs a raise.
Great service!!!! Nikki!
Nikki customer service was great pleased with everything very easy to work with I suggest a raise love her
Nikki was awesome and very helpful.
Nikki Was very helpful and a joy to talk too
Nikki was very helpful and has excellent customer service.
Nikki was so helpful and on top of everything! Very professional!!
Great service. Easy access. Large elevators for upstairs. Nikki will help with all your needs.
Excellent service! Esp from Niki
Kishawn was very nice and helpful and answer all questions asked
Nikki ... Great Customer Service! Wonderful experience would recommend my friends.
Nikki: I loved her customer service skills. She was so sweet and very helpful. I recommend any person that needs a storage unit to come to this location and see her.
Nikki is very helpful
Nikki she has great customers service and she very helpful.
Nikki was great. She was very informative and such a great personality!
Nikki was great and personable. Also listened to me babble about the stupid problems in my life. She gave me advice and was really funny.
Nikkei. Very professional, customer friendly and extremely helpful. I would recommend this storage.
Nikkei was an awesome help today!
Amazing customer service...first class!!
Nikki was great and so helpful! Great customer service!
Nikki was very helpful and nice
Niki is awesome! She was incredibly friendly and showed me around the facility, which is incredibly clean. I was happy to see a tight security, large elevators, large doors for the units, and friendly staff!
Nikki was very helpful and extremely nice. Definitely service with a smile. Highly recommend.
Nikkei is great. Service was awesome. Highly recommend this facility.
Nikki gave great customer service & the facilities is clean
Very well managed and maintained facility. Nikki was particularly helpful and efficient completing the documentation for closing out my account.
Nikki was a pleasure to work with.
Nikki was an extreme professional and courtesy was extraordinary.
Nikki has the best customer service very friendly and great personality and attitude! Facility very clean very satisfied!!!
Nikki was great. She gave excellent customer service!
My experience today was wonderful. Nikki was very informative and helped me choose the right unit to fit my needs.
Nicki was awesome. Went way above and beyond her job title to help me. Thank you.
Nikki was very knowledgable and helpful.
Nikki was great, very friendly and helpful. She got us all set up quickly and process was very easy.
Excellent service, clean facility...what more could you ask for.
Niki was great today, very helpful!
Nikki is da best person u can talk to ab something
Niki was awesome! She helped me out a great deal! Keep up the good work.
Nikki She was wonderful! Very trustworthy. Great girl!
Nikki was very helpful and she has a lovely facility.
Nikkei did a grt job. She took care of all my needs quickly!
Nikki is great! She was extremely nice and helped us very much! Will definitely use Public Storage again because of her
Nikki was super friendly, conversational, and took all the time needed to answer every question we had. 10/10 customer service!
Nikki gave me excellent customer service from the time I got there until the time I left! Thanks a lot!! :))
Nikki has got to have the best customer service I have ever seen.
Nikki was great with me today and the past months. She has worked with me to help me get my paper work in order. She was great and made me feel welcome again.
nikki great service
Nikki was very helpful to find the unit I need and quickly changed sizes of the unit when I explained I may need something bigger! Excellent customer service and awesome personality! I would recommend this storage facility to everyone!
Nikki was wonderf!! The service was very fast and she was able 2 help me soon as I walked in so I was in and out!!!
Nikki The service here and follow up has been great. Nikki has been the best in customer service and helping us get the best storage unit for our needs!! Thanks Nikki
Nikki is an excellent worker and keeps her facility very cleans me nice! I would definitely recommend anyone to come to this facility and to work with Nikki! She is an excellent worker and person. She has excellent communication skills with her clients!
Nikki is such a sweet, helpful person! The service we received was professional and helpful. The facility is nice and clean!
Nikki was pleasant and very friendly to work with. Thanks!
Nikki provided very good service and was pleasant.
Nikki - very clean and helpful facility. The best storage around.
Nikki excellent customer service!!!
Nikki is awesome ! Great customer service way beyond the norm !
Nikki was awesome today as always.
Nikki was super helpful and informative! She was a big help and handled things quickly.
I have used this storage facility for the past few years and it is clean, well kept and a safe place. Today I needed to transfer to a larger unit and Nikki, the manager, was kind and extremely helpful in deciding the new size I needed and giving me a good price. I recommend this facility for your storage needs!
Nikki was awesome. Customer service was excellent - she want above and beyond to help us get what we needed! Facility was immaculate. Would definitely recommend!
Nikki provided excellency in showing & demonstrating the facilities. I will definetly send people to nikki for help with storage needs!!!
Nikki was very helpful with all our needs today. I would highly recommend this facility for all your storage needs.
Nikki is absolutely a ray of sunshine! I always look forward to seeing her to brighten my day. She is very helpful and makes the paperwork such a breeze. She is a special treasure.
Quick, courteous check-in by Nikki and easy access to the storage units. Second time using this location.
The manager Nikki at this location is awesome she is very helpful and takes the time with her customers.She keeps a smile all the time. This is good customer service .I would refer this location to everyone. World class customer service. Keep up the good work.
Niki has awesome customer service, great service at this location.
Niki is the best. She always goes above and beyond.
Nikki is the best!! Always smiling and very friendly!!!
Great service! From Nikki.
I really appreciated the help I received from Nikki. The customer service was impeccable.
Nikita ( niki ) very customer friendly. Always smiling. Knows her job. All public storage should have employee like her.
Nikki displayed excellent customer service from start to finish. I would recommend this place to anyone. Very satisfied customer!
Stopped by on a chilly Wednesday morning and Nikki greeted me with a friendly smile and great service at the John Hawkins location. You want great service, go and see Nikki!
Nikki was very nice and friendly. Enjoying the new management!
Nikki it was excellent and refer my friends.
Rented a unit from them for 5 months..nikki was very helpful..would definetly use them again!!! :)
Great customer service! Nikki and Lisa are very helpfully and enjoyable!
Great service and very friendly. Would use again. Nikki was very helpful.
Nikki is excellent and helped me pick out the right storage unit. She made great suggestions on moving supplies. Glad I stopped by.
Very easy process! Lashunda and Nikki provided excellent customer service!
Nice and clean facility. Nikki and the trainee has good people skills.
Niki has been very professional, customer oriented and extremely knowledgeable. She has my business any day of the week!
Nikki was wonderful!! She was so prompt calling me back and answered all my questions. She was a great help in renting a storage unit.
Nikki is amazing!! I had lots of questions about my storage and she demonstrated a very helpful attitude through all of my questions! She made me feel as though she wanted to be there and that she wanted to help me and make sure I understood clearly all that I was asking. She took her time and explained everything thoroughly! You can tell she enjoys what she is doing! Her patience and bubbly attitude is something you don't find much in customer service these days. She is an asset to this company.
Niki was great!
Nikki was great. Excellent customer service. Explained everything to the T and was very friendly.
Excellent service and friendly staff at this location. Compliments to Nikki for her customer service.
Ms. Lisa Desroches and her assistant were very helpful to me and gave me a complete review of the available storage units. She asked specific questions regarding what I will be storing to assist me with an available unit that will meet my temporary needs. They also explained how I could come into the gate on weekends and demonstrated the best way to get into the sliding glass doors and go on up to my specific unit. I am glad that I had chosen this one of all of the other areas with temporary storage units available.
Jennifer was awesome. She really did a great job and helped me out a lot
Let me star by saying Lisa is awesome! this was my first experience using a storage facility and I'm confident I made a great choice in choosing this location. the facility was very clean and well secured. Lisa was very helpful and got me the.best deals for my buck. As a member of the US Army I am proud to know that I serve kind spirited individual such as Lisa. thanks so much!
This is the second time in 4 years that I have used this storage facility. Both times, I have found the store manager, Lisa to be top-notch in handling my account. She is always professional in answering my questions and conducting things in a business-like atmosphere. She takes pride in keeping the facility clean. I feel that my belongings are safe and I would recommend this location to anyone who needs storage.
I have been a customer for two years and have really appreciated the personalized customer care provided by Lisa and her coworkers. The storage facility is always neat, clean, and safe. Lisa (manager) makes herself readily available if I have any questions. I highly recommend this Public Storage branch.
I couldn't be happier! The staff and management at Public Storage have been extremely helpful and customer oriented, they know what my needs are and they are very accommodating which meets my specific storage needs.
Everything about my experience with Public Storage was a positive one. The staff are all so friendly, they explain everything so clearly, the prices are very reasonable, and my stuff feels safe and secure. I highly recommend to anyone!
I rented a storage room for my daughter while she was in her last summer of Nursing school.. I was able to do everything online ahead of time and when we drove up there to help her move her stuff, Lisa was so helpful answered all my thousand questions always with a smile and made it so easy to get everything done in the short time we had!. When we went to move her stuff out again Lisa was right there again and made it a breeze. They are very professional and this is a really nice, clean facility! If I ever have a need of a unit in Birmingham this is where I will come!
The management and staff of the John Hawkins location is very professional and friendly. They maintain a clean and safe facility. I would use them again.
The management and the employees are very professional and service-oriented. The place was clean and safe. Very nice store!