Public Storage Self-Storage Units at 428 Commons Drive, Birmingham, AL

Queen simply the best

Queen alsome

The best worker at Public storage is Queen

Queen and Rick were awesomeee

Queen is not only professional but very helpful. She, as well as Rick, went above and beyond excellence when advising me on what I needed based on my items needing stored. I will recommend Public Storage to anyone needing a unit! Thank you 🙏

Queen got the process started on a complicated account and Chris brought the matter to a close. They both were very helpful, knowledgeable, and accommodating.

Chris was amazing. He went up and beyond to help me and my wife to move in. Answered all our questions and made our move in easy.

Queen was very helpful & knowledgeable.

Queen Explained Everything Clearly Then Asked If I Had Any Questions. Then She Answered Those Questions.

Super nice ppl

Queen

Chris was a great help. So professional and knowledgeable. You need more people like this guy.

Queen was a pleasure to work with! She worked with us to ensure we paid the lowest rate, and even took the time to walk us around and show us different units. She was extremely nice, very personal, and a pleasure!

From the moment we first called, Queen was so helpful and knowledgeable! Then on our move in day, she made everything so easy! Queen, thank you for the pride and passion that you have in taking care of us! We really appreciate YOU!!

Queen was Amazing!!! HIGHLY RECOMMEND. She is very knowledgeable, helpful and extremely friendly. She cares about people and takes pride in her position helping them store their belongings. Queen went above and beyond accomodating for the little details that matter to us! Grateful for her genuine care about customer care!

Undre gave us a tour and did a great job of explaining everything to us. Quick and easy!

They claim this is climate controlled. My son goes to college in Birmingham and we rented a storage unit for 4 months. Today we returned to move my son and as soon as I walked into the building I could smell mildew. We had to throw several things away because the items were covered in mildew. I bought this problem to the attention of the person at the front desk and he said to file an insurance claim. That isn’t worth my time. I won’t be back to this storage facility and I recommend finding a place that can supply adequate climate control.

Queen

All hail Queen! She’s the best. If it wasn’t for her going above and beyond, I probably would have went with another company. She is a true asset and made the experience easy.

Queen I just love her

Chris was great, showed me the storage unit that I requested and answered all of my questions, took the time to make the changes that I requested, and made the entire process seamless. Thanks again, for the great service that you provided!

Chris was very helpful and knowledgeable. Would definitely recommend this place. 👌

Queen helped me and my mom very sweet great personality and great customer service thank you queen for all your help

Queen

Queen was so helpful. She knew everything about what I needed for storage and made sure that I was set up to get the best deal! 10/10

Just visited the public storage and CHRIS is the real deal! Very pleasant, quick, helpful, and so much more! Give this man a raise, because he deserves it in the 105 degree weather! Thanks Chris!!

Chris and Queen are GREAT! They were very attentive! Chris came over to make sure we were moving in good, and introduced himself.Good custumer service for ambassadors for your company!

Queen was extremely knowledgeable and helpful with choosing a space! She made decision making very easy. Will definitely recommend to others.

I need a storage unit for my furniture. Thankful Public Storage was there when I needed it. Both Chris and Queen were very kind and professional with the process. They showed me their units and found the perfect one I needed. They even offered me a great deal. I would highly recommend doing business with Public Storage if you need a place to put your items.

Aliah was so helpful in finding me the perfect unit to assist my move this summer. She even helped me get a better rate on my unit then I had when I originally reserved it. Will definitely use again if I need to!!

Chris was so nice and knew ever answer to any question I had… Everybody go see Chris he is great

Chris was great in assisting me with transferring my storage.

Queen & Aliah did an awesome job! They called me for the discount today so I came in to take advantage! Keep it goin!

Chris and Queen were amazing and made my move in a breeze! Thanks you two! You rock!

Very professional

Queen and all the representatives have been great getting me set up. Queen has answered all questions, immediately handled requests, and has been exceptional with customer service!

Queen

Queen one of the best workers on the planet if you need a storage come here she be gladly able to help

Queen

Queen was very helpful and kind. She was also PROFESSIONAL. She made me feel comfortable, and I think she demonstrated WORLD CLASS CUSTOMER SERVICE.

Queen was spectacular. She is so thorough and patient. Amazing customer service

Queen is simply the best

Queen did an excellent job assisting me and my family! I would recommend this storage facility to others.

Chris did a wonderful job taking care of all our needs. He got us in just the right space and was able to give us a great deal. Awesome person to do business with.

A huge shout out to Chris over at Lakeshore. He helped us find just the right space. Very knowledgeable and professional. Thank you again, Chris, for the superior customer service.

Chris, I want to thank you for being so patient with my partner and I in getting packages delivered to Public Storage. We ran through some hiccups along the way but Chris did everything he could to ensure a smooth process for us and went out of his way everyday to help. All around, a genuine and genuine individual. If Chris is helping you, you can rest assured he will get the job done!

Chris was amazing! We had a great experience with him after we ran into some challenges with our shipments to our storage units. He was very communicative throughout the entire process and always picked up our call or gave us a call back. He was always more than willing to help in anyway that he could and such a nice gentlemen to talk to! Thanks for all your help, Chris :)

Great experience so far. My partner and I need to ship furniture and Queen was able to provide really insightful advice regarding our shipments. She helped plan out our deliveries and even gave suggestions on unit sizes we would potentially need. Queen, if you are reading this, thank you so much!

Rhett and Queen was wonderful and super helpful!!!

Queen was so helpful and kind! She was so thorough in explaining everything to me!!! She is the best!!

I was helped out today by Queen. Thank you for making it easy to understand everything and showing us around. Really helped out a college student!

The staff was very helpful , especially Rhett he was very professional and patient and knowledgeable of the in and outs of the public storage experience . I would recommend this faculty to anyone that asked about a torgage faculty.

Very clean ,friendly, I feel like my stuff is in a very safe place

Wonderful experience

Rhett was fan in explaining things to us and extremely personable! As we move from California we hope all people In Alabama are the same…what a pleasure!

Public storage was so easy to sign up for. When we brought our stuff in Rhett was an absolute gem, he was so nice and helpful. He made our moving into storage a piece of cake. Thanks

Fairly clean property, very friendly staff, and easy to use app

Is this storage close to Lawson Community college?

Undre was very helpful when I called yesterday with me redeeming my unit. I thank him cause now I’m not losing my belongings .

Undre was super helpful explaining the benefits available and helping me find the best option for my needs!

Rhett is always eager to help to take care of any needs or concerns we have. Clean property and wonderful atmosphere.

Seems clean with helpful staff

Tyler is always Great

Staff is friendly and helpful. My unit is easily accessible but I have to remind myself to keep up with my lock key. There is a charge to have it removed by the Mgr or a locksmith. My only complaint is the increasing rent. I've looked at similar units at same type of property and found them at least $20 less. The frequency of the increase is concerning as well. The unit is temp controlled.

We received a letter dated August in which everything must be moved out by Sept. 1st due to renovations. Upon speaking with the management, Brett, the reason was because of the ceiling leaking and water coming in from the floor and ground area. We were never notified of these issues at all prior to removing our items. I paid for a climate-controlled unit consistently since October 2020. Every item in my storage was damaged from water and mold growing from interaction with water dripping from the ceiling and coming from under the floor and window seals. We were never told of these issues with the facility until we arrived to move our things. All mattresses and box springs had to be discarded immediately. All pillows and comforters sets as well. None of my furniture is usable and has to be replaced. I am still currently sorting through clothing to see what can be salvaged for my children and I.

Suddenly they gave us one month to clear out our stuff because they want to do renovations.

Clean, easy to access.

Latoya off lakeshore was extremely helpful very knowledgeable and honest with all of her information. Public storage has done a great job with hiring and training her!!

Awesome customer services. Very informational. Rhett was Awesome!💕

Brett and the Area Director of this location are beyond professional and unethical. Harassment even on Father's Day! I would give this location a -5 if it was possible.

Had my stuff here for years and the people have always been so kind!

Ms. Jenise, was very helpful with my storage information.

Briona was terrific and made the process so easy!! She was so wonderful to talk to and helped me find the perfect unit for our storage needs. :)

Terrible experience

Pleasant cordial knowledgeable and a delightful encounter with PS worker Jenise

Jenise goes the extra mile to help everyone. We have had a unit at this property for nearly 10 years and she is always so helpful. Thank you Public Storage for putting your customers first by hiring amazing people like Jenise.

I wanna say thanks to Ms Jenise for staying open and getting me a storage and she was very knowledgeable and extra helpful

Jenise was very courteous, knowledgeable and professional. She made my experience very pleasant and easy.

Amanda was awesome, she made sure to help with anything needed, she was very kind and respectful. I love the service, and she is overall my favorite worker.

It’s a nice facility love it!

It's a neat and clean facility.

Amanda was extremely helpful.

Inexpensive,clean,good and professional

If you ever need anything at Public Storage,Ebony Williams is the one to go to

Jenise at the lakeshore location is the BEST!! Very respectful and sweet. Does whatever you need to be happy. No matter what you ask she just says yes sir no problem. Profesional as can be!! Would recommend this storage facility to anyone. Thanks Jenise!!

Me Jenise is a old coworker and I was very surprised to see her but she’s always been very helpful and professional

Location 07011 Ms. Jenise Rogers is awesome!!! 💞💗💕💓She is always willing to help, when ever I'm at the property!!! She is great at making helpful suggestions 👀🦾👀🦾👀🦾👀🦾and made a great suggestion concerning donating some unwanted items I needed to get rid of. She is the reason I chose the Facility. Give that Employee a raise👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾

Really love this service especially Janice so sweet everything was so professional definitely will recommend services here ❤️❤️

To the very helpful young lady at this location Ms.Rogers thank you for all your help. The property looks great and thanks for cleaning up the broken glass on the ground because my girlfriend don’t believe in wearing shoes so now or little girl don’t like wearing shoes either. It’s all fun and games till we sitting in the emergency room for glass being in their feet because she’s from the country. Keep up the great work.

Juanita was so pleasant to work with so helpful I just wish the company had unit availability thank you for all you help keep up the great job

Great Customer Service Audrey was very friendly and helpful!

The manager Audrey was very friendly. Her service was very professional and the store was one of the cleanest storage stores I've ever visited. I will come back to this one if in need of a storage again.

Audrey is the best at making public storage great

The stores manager Audrey was awesome. The restroom was very clean. She had a every box and all the wrapping paper. This store is highly recommended.

I LOVED THE ENTIRE VISIT HERE FROM THE FRIENDLY SERVICE TO THE CLEANINESS OF THE ENTIRE STORE. THE MANAGER AUDREY KNEW HER WORK. I TOLD HER WHAT I NEEDED AND SHE CAME THROUGH EXPEDITIOUSLY. SHE HAD PERFECT CUSTOMER SERVICE. I WILL ONLY STORE MY ITEMS WITH HER. ANY STORAGE NEEDS GO SEE AUDREY.

Great Customer Service Audrey was amazing.

This facility was clean, cool, and staffed by pleasant and helpful workers. Thanks, Audrey, for walking us through the process.

I came to Public Storage to rent a unit and Audrey was very helpful at finding me the right unit at the right price, Great Experience Thank you so much for all your help!

Juanita was so much help. Amazing , Very positive and even answered all our questions without us feeling like we where bugging her. She was so kind to explain everything. The building was very clean.

Love this location, Audrey was very welcoming. I was very impressed with her hospitality. Great location

Great experience. Would definitely be using this location again

Love this location !!! Especially when Audrey is there ! So sweet and compassionate! Great employee

I absolutely love this location & the staff! Audrey is usually on duty when i come by. She always has a Warm personality & always a big help!!

Made my moving experience worth while . Very nice employees. The young lady Audrey who helped me out was very kind and patient

Audrey is so amazing every time I come she is so professional and friendly, I would highly recommend Public Storage.

Jenise was very helpful and thorough!

This is my second time using this location. The building is clean & secure. Jenise in the office went above and beyond to make sure I had everything I needed.

Jenise was awesome. She helped my boyfriend out a lot and answered every question. Thanks!

Good

Everything was great. Staff was well dressed and friendly.

Don't go!!

Great location. Great service.

Horrible attitudes

I had stored items from my late mother’s house 6½ years ago. Finally able to come back to Alabama to retrieve mom’s things. Naturally, I had lost the key to my own lock! Tyler got me in touch with a locksmith company that removed the lock for me in fairly short order. I was able to stay on time with my travel plans. The facility is great, all indoor with 2 freight elevators and carts you can use to make unloading/loading easy. I wish we had this kind of storage where I live now. Tyler was efficient and friendly and helped me get the job done. Thanks, Tyler!

Amanda was excellent w/ customer service.

Dana at the front desk was very helpful and extremely personal!! Need more people like this in the workforce!!

I had a wonderful experience at this location amanda was more than helpful this is the only storage place i will recommend thanks guys

Great experience. Amanda helped me find out everything I needed to know

My wife and I recently moved to the area and needed to get a storage unit for some extra things we didn't have the room for yet. Tyler and Amanda did a great job in setting us up and showing us around the units. I highly recommend this location.

Rhett was awesome. Space is exactly what I wanted

Tyler and Amanda are great and happy to work with you. Definitely recommend this location.

Highly recommend. Thanks Amanda for all your help

I came into the office very close to closing time and was a little concerned that I was sent to this location as the most convenient location. After receiving excellent knowledgeable customer service from Amanda who even took the extra time to find the right size storage unit for my needs, I realized this was the right storage location for me. Thanks again Ms. Amanda for all your help.

Amanda was great!

Amanda Had excellent service and was very very helpful!!!!

Amanda was awesome!

i called to find out some information on a storage building and Amanda was very helpful and polite

Tyler worked to find the best unit for our needs. Very helpful with the information about access, times office closed, etc.

Amanda was great A+ professional.

Great and economical

The staff (Tyler) is very professional and helpful.

I came with a friend of mine who has a storage unit to get some info, Tyler and Amanda were very helpful and super nice. I definitely know public storage is where ill be coming

I called about some information on a building and Tyler & Amanda were very helpful.

Don’t ever use a different storage company! Jordan and Public Storage are 2nd to none!

Precila fue increíble el otro dia,me mostró unidades potenciales al menos 4 veces porque no podía decidirme. ella es muy educada y profesional

Rhett was an awesome help to me and my wife. Thanks you qll keep up tge good work!!!

Priscilla Speller has great customer service she’s also nice kind filled with joy and willing to help

Had a great experience with priscilla last week

Priscilla was friendly patient and helpful

Amber was awesome with helping me ..she provided great customer service....I love that

I bought boxes from Amber and it was a very easy purchase with great customer service.

Amber and Tyler did an amazing helping me rent my first storage unit ever. Although, I had received misinformation from the person at the call center, they went above and beyond yo rectify this problem. Public Storage had a gift with these employees. Kudos to Amber and Tyler for their dedication and hard work!

Last week my mom said Amber was so Sweet to her

Amber was so quick and helpful to me

Amber was so nice and helpful very professional

Excellent service!!! Amber is very friendly and knowledgeable.

Tyler was the best. Made sure my gate code was working before I left. My most favorite storage place. So clean! Thank you for your kindness.

Everything was great !! Facility was great , smells like Pine Sol ! Tyler and Amber were wonderful and very helpful !

Tyler was absolutely amazing and super helpful!! He saved me so much time enduring that I didn’t waste time finding a location with my needed size! Yes, even after his location couldn’t help he still went above and beyond even telling me about locations and promotions in the city of Atlanta I’m which I’m moving to. Thank you Tyler

It was a great experience. Quick and easy. Tyler and Amber were great and very helpful. They took me up to the see the space before I leased it, which I wasn't expecting. I greatly appreciated the courtesy.

Tyler and Amber were awesome in and out

Tyler and Katherine made the whole process easy and painless. Would reccomend to any looking to store something!

Tyler helped me replace my lock he was very nice I came back in and Amber had a big smile so I bought some rope.

I had a great experience while storing with public storage , Amber was the best!!

The office was so clean and Tyler helped us so much! The storage was fine. Would recommend to anyone in the area.

Great Location!

Great rates.

I’ve used this location three different times while living in Birmingham and I’ve never had a problem. The only bummer thing is that the bathrooms are permanently closed, just a random FYI.

Awesome friendly caring staff

Great service!

Great people!! Tyler rocks!!

Amazing

Fast and clean.

My parents were first time renters,the process was so fast and easy. Tyler runs a great location! very clean and organized ! Will definitely recommend to my friends and family. Thanks again!

Tyler is extremely friendly and helpful! Made my entire storage experience great!!! Fast and nice! Super clean!

Great place, great service, very clean!

Public Storage was an awesome and inexpensive way to store my items after moving home. Management went and above and beyond to make sure I had what I needed.

Very clean and organized! Property seems well managed!

Lynn and Tyler were very helpful. They have great people skills.

Very professional. The property was very clean and presentable

Nice, clean property, the price is right and all of the personnel are just as helpful and gracious as can be.

Great facility! Really modern and clean! TYLER was EXTREMELY helpful, will definitely return here!

Toured the facility - loved the look of everything! Tyler was very helpful during the whole process. Great service and great space!

Good experience

Location is great Tiffany helped me get the space that I needed. Great service

Had a good first experience renting storage space from this place. Joel showed all options and explained in detail. Registration process was smooth. Thanks Joel!

Tyler was awesome!

Great experience! Tyler Fox was amazing!

Awesome staff and pet friendly

Lala was very helpful and nice although they didn’t have the size I needed she pointed me in the rite direction thanks

Love the facility Tiffany provided great customer service and got me the space that I. need at a great price.

Received great service e today. Thanks ladies!

I have had the best experience ever! Everyone here has been super helpful. They are professional, courteous and efficient!

I love this property!!!! Tiffany is always friendly and helpful, I would recommend this property first and far most.

awesome exsperience look forward to future auctions

Stalexis & Tiffany went above and beyond to take care of my needs and answer all of my questions. A clean and well maintained facility.

Very helpful and really nice

This is a conveniently located self-storage located right off Lakeshore Parkway across from John Carroll Catholic High School. They have very reasonable prices and it is climate controlled and very secure. There are no contracts!

Christina was awesome! Very efficient, helpful and cheerful. Great employee!

Rented 3 spaces recently. Marlena was great. Great attitude and customer service. Highly recommend.

Marlena was friendly, kind ,efficient and will tell everyone I know about the great service here!

Can I setup auto pay??

Great prices...plus they have great security.

Great customer service by Jared super helpful. I am a customer and very satisfied.

Great property, great staff. Very nice and accommodating.

Do you guys have a loading dock?

Clean and staff is professional

Great location and hours of availability, wonderful office staff, Ashley was so helpful!

Dee was very professional and kind

Tiffany was friendly and helped me with my storage needs. She made the experience very simple in renting the space.

Easy access and great​ service

My friend rented there today and Dee was so sweet and fun to talk to she is so friendly and funny. Her attitude is amazing. She told us to do this earlier tho

DeAndrea was super helpful in showing us our space and extremely kind in the process. Very satisfied with our service.

Staff is very helpful and helped me with my storage needs. Came in and they got me the space I needed.

The property manager Tiffany has been so helpful with my relocation.

The service I received was great everyone was nice and very helpful and the manager Tiffany made sure I had everything I needed with my move. If I ever need to use a unit again I'm only dealing with this location!

Tiffany an Dee is a blessing to me they have been helping me all the way through the hole time I've been with them thank you both for the help!!!

Beanka was very informative with a professional personally beyond reproach.

Tiffany and staff was very professional and helped me with my storage needs.

Never had a problem with this location until today. I was treated poorly and was accused of things I don't do by 2 employees, one including the General Manager. I plan to never rent with this company again because of this encounter. Customer service should be #1 and everyone should be treated with respect, no matter their circumstance. I hope that no other customers are treated the way I was today. I plan to report both to their corporate office.

Simone was very helpful and and quick I would like everyone who's goes there to let her assist you. Thanks Simmone

Great customer service by Simone in handling my rental today. She made me feel my business was appreciated! Thanks

This place is great!They are military friendly!

Briana was great, very helpful had all the answers and she got this! Mezrano Law Firm loves Briana at Public Storage.

Wonderful environment and customer service! Demetrius was very professional.

Tiffany and her staff are excellent and friendly!!!!!

I love this location. The staff is very friendly and very professional!!! Shanta is the best. I would recommend this location to any and everyone!!!

Tiffany is a great help to both me and my mom that have units there. We really appreciate her. Great job !!

Tiffany was very helpful cooperate wit my storage need's

Tiffany was awesome! When I came in, she and the other ladies greeted me with a smile and were friendly and helpful. Although I told her that I wasn't sure what my moving date was and that I wanted info about their location, she took me on a tour and gave me such great info. I went back the next day and she got us all set! The customer service of these ladies is excellent and it's appreciated!

This has been a great experience...Tiffany was amazing😁

This was my first experience with public storage. Datondra Lewis made the process of choosing the correct size and location of the unit painless and easy. I recommend this facility for someone looking for great storage options with personable management and employees.

Tiffany was very helpful even though I needed a closer location to my home. She went above and beyond to make sure that I had a unit that was suitable for my need. Her customer service was very appriciated.

Tiffany helped me get the storage that I needed when I moved to Birmingham. She provided great service.

Best Service ever , Thanks Tiffany for everything!!!

AWESOME!!!!! I LOVE THIS STORAGE PLACE !! BEST SERVICE EVER

Best in the world

Tiffany and the other associates were extremely helpful in great advice on storage space and box sizes.I truly enjoy coming in monthly to that warm embracing smile. I ONLY recommend for the best and Public Storage on Commons Dr. has top notch customer service!!!Love it

Tiffany was friendly and helpful - making my move-in painless. She had great advice on which packing materials to buy. I would recommend this climate-controlled location as one of the best in Birmingham!

Andrzey was friendly and had great customer service. The unit was nice no problems.

Tiffany and the other employees at Store#07011 provide excellent customer service and truly make things easy! They show great attention to details and go that extra mile to ensure that your valuables are in safe keeping. We have had the best experience with this Public Storage store and its employees!

Ariel was very helpful today!!!!Thank you :-)

Tiffany was great to work with during our move!! Nice and clean facility!!

Joel was very helpful and knowledgeable. He helped me find the best space for all my needs. I highly recommend him!!!!

Great experience getting set up with a storage unit at Public Storage. The manager Tristan was very helpful and made the move-in both quick and painless.

My experience at public storage was awesome. The property manager Tristian help me so much with my moving needs. Moving is such a headache with packing, amd moving furniture and trying to find good help. Tristian pick out the right size unit I needed and showed me alot of packing supplies that would help me make my moving process easy. He was such good help and so friendly.....

The property manager Tristian is so helpful and friendly. He really helped me pick out a unit within my budget and made the moving process such a breeze. The facility is so clean and well protected, I will definitely recommend public storage to anyone!

I have used there storage twice and it has been painless. The staff is so cordial, professional, efficient, and helpful. Great experiences with every individual I have met there- genuinely happy to help. Miranda was great!

This is my second time using Public Storage and I can say the first experience was okay (nothing to write home about) but I decided to give it a second try and I absolutely loved it this time!! I was given the best customer service and the process was very simple. Thank you to Tristain (sp?) who really made my stay at public storage very pleasurable. He was very professional and always had a smile on his face. He really made a big difference in the level of trust and comfort I had with the company and because of that I will definitely come back and refer others to Public Storage. The building is very very clean (great for an OCD person like myself) and they had carts that made it easier to move my things from the car to the storage. I also like that the storage spaces are in a building so I never had to worry about getting stuck in the rain and cold weather. Thank you Tristian and thank you Public Storage for your service. I will be back!

I came to this location looking for storage unit because I will be moving soon and Tristian was such a great help he really was able to break everything down and explain everything to me and allow me to make my own decision he also showed many great products to me for my move and the whole experience overall was excellent. I wouldn't have chosen another place besides public storage they're always so great with their customers in customer service is always excellent Tristan is a great store manager he will take this company very far.

Miranda is highly professional and unbelievably helpful! The facility is clean and well maintained, we would definitely recommend this location to others.

Miranda is the best, come and see her!!!

We just rented a unit and worked with Miranda. She communicates well, keeps you informed, follows up and does what she says she will. Friendly and helpful. Very thorough.

Miranda was great! Very professional! Helped us get what we needed very fast and helped us get the best deal!

So impressed by Public Storage! Miranda was incredibly helpful in getting us exactly what we needed for a great price! She was very nice and got us in and out with exactly what we wanted! I definitely would recommend Public Storage.

SOOOOO NICE and helpful! Miranda is the best!! So sweet.

Kennelia did a great job with help me move into Alabama. She made my transition very easy and was very helpful. Would love to give her a 10 star rating.

Miranda was amazing. She gave the best service I have ever experienced, anywhere. The facility looks brand new, and the price is great. The units are almost all taken, so hurry. If you are looking for a place, stop and sign up now.

Great facility. Adrianna was very helpful and informative...

I called this store to inquire about prices on a unit. Adrianna was phenominal! Not only was she extremely knowledgeable, but she was also very professional and helpful. She made sure that I received all the information I was inquiring about and made me feel comfortable enough to rent here. I would definitely recommend this place to anyone looking for a friendly and professional staff to handle their possessions.

I moved to this location 3 years ago and until March 2014 my experience had not been the best. With all the security measures you clearly see in place, i.e. cameras, facility code entry and elevator coded access, within the first 18 months my unit was compromised and it was not known who, when nor how it happened. Ironically once all the desired items were no longer 'stored' and certain personnel transferred, it never happened again. I found the whole experience very odd in that everything pointed to being someone very familiar with the property and the particular behavior of those who rented units here. I'd moved out of state and circumstances didn't permit another move, until now! As the cost for the unit continued to incrementally increase, I realized since the number of items in the unit had been reduced by the break-in, I didn't need the size unit I'd originally rented. Here is where MASON, the manager on duty at the time of my decision to downsize, came to my rescue. Not only did Mason fulfill his promise to facilitate my move to an available smaller unit on the same floor as where I was currently located BUT when he ran into a BIG problem with removing the Public Storage lock, he wouldn't allow the obstacle to out-do him. Through his persistence (he stayed 2-hours beyond his clock-out), determination to provide exceptional customer service and sheer brute strength (he needed a metal cutter to get through the malfunctioning lock but didn't have one), he made the promised unit available to me that day and on the same floor which was promised as well. There were other units in the facility the same size and he could have said, "I simply can't remove this jammed lock but I can move you to another floor, if you want to move today", and that would have been in line with what I would have expected, given my past experiences. However, he single-handedly restored my faith in the inherit good nature of mankind and in the value of a home environment exemplifying character (kudos to his parents). He went beyond the call of duty. Public Storage made a wise choice 'this time' in hiring Mason and I would follow him if he transferred to another site. He truly earned the credit of this review!

My personal experience with this particular location has been nothing short of phenomenal. Each employee has treated me with the upmost respect and has shown nothing but kindness. They have offered and have been a great help with my move and storage. One representative in particular miss Adrianna Bishop has helped me so until I will recommend any and everyone in need of storage to this location and to ask for Miss bishop personally. Keep up the good work and I will never cease to use you guys in the future.

Nikki is very sweet and helpful..... she went above and beyond to help

Nicki was very helpful and friendly. She got me the best rate for the amount of items I am going to be storing. I would recommend this storage facility. Neat clean professional

This is my first time renting a storage units, and I found it to be painless. Miranda was great, very helpful and nice. I reserved the unit online and it only took about 15 minutes onsite to get everything squared away. I would definitely refer a friend to this location.

Miranda and her staff were very friendly and helpful when showing me several units.

Great place, the elevator doors need to stay open longer in order to help with the move, but other than that, I can't complain!

I recently decided to lease a storage unit here based solely on the convenient location, but was unexpectedly surprised by the quality customer service. My fiance and I went in about 30 minutes until closing on September 22nd, and were treated very well by the attendant. Our unit is clean and spacious.

Everyone was really friendly and helpful! Miranda showed me two different units on the same floor to help me decide which space best met my needs. Just a week later, Brenda called to make sure everything went well with my move and see if there was anything she could do to make the process easier for me! Aside from their attentiveness, everything was really clean, and I felt pretty safe going there over the weekend (despite it being in a secluded area). If I had to make one change, it would only be to drop the temperature to between 76-78 degrees instead of the 80 degree setting. It can be a little stifling when you're moving your things in and out. Other than that, I'm pretty happy with my choice and have no problem recommending this facility to others.

On yesterday I met with Jennifer and she was AWESOME. Very thoughtful and caring with helping me make a decision about my Aunt's storage needs. She is a great asset to the company and it made a world of difference in our decision making.Public Storage made an excellent choice with hiring JEN...Thanks Jennifer and continue to strive for excellence.

I have had a storage unit at this location for 3 years and have always had a pleasant experience with personnel. I was finally able to downsize from my original unit and, fortunately, a smaller one was available. I want to thank Miranda for all of the assistance that she gave me in making the transfer. Paperwork was handled with ease and there was a small "blip" on my account which she immediately researched and received assistance with handling. I appreciate being able to walk into the office and she recalled who I was, what my unit # was and what my needs were. I would gladly refer anyone to this location to handle their storage needs.

Secure, clean, well maintained facility. Friendly and helpful staff. I would use this location again.

Having an experience with using storage's in the past, I have to say that "Miranda" was very helpful with getting my family and I settled in with a storage unit. She answered any questions I had and made sure that I understood all the that was needed for this storage unit and location. I feel very satisfied with this Public Storage and that my belongings will be safe until I am able to remove them. I will be likely to use Public Storage in my future if and when I may need another storage unit. Thank you Miranda and keep up the great job and making customers feel secure in using Public Storage.

I recently purchased boxes from this company. The salesperson said to buy as many as I wanted because I could bring the unused ones back. They failed to say that they would not take them back after 30 days. I returned with the boxes (still bound and in perfect condition) after 42 days and they would not take the boxes back. They said that if it has been 40 days, they would have taken them. Now I am stuck with $100 worth of boxes I won't use. AVOID THIS COMPANY!!