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Public Storage Self-Storage Units at 428 Commons Drive, Birmingham, AL
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 34/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 34 /mo $ 46Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 50/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 50 /mo $ 67Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 64/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 64 /mo $ 85Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 87/mo
Medium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 87 /mo $ 115Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 96/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 96 /mo $ 128Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 104/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 104 /mo $ 139Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 112/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 112 /mo $ 150Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 130/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 130 /mo $ 173Best Price Label+ one-time $29 admin fee
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20'x10'Online only price$ 180/mo
Large 20'x10'- Climate Controlled
- Upstairs/elevator
$ 180 /mo $ 240Best Price Label+ one-time $29 admin fee
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20'x10'Online only price$ 195/mo
Large 20'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 195 /mo $ 260Best Price Label+ one-time $29 admin fee
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30'x10'Online only price$ 247/mo
Large 30'x10'- Climate Controlled
- Upstairs/elevator
$ 247 /mo $ 329Best Price Label+ one-time $29 admin fee
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15'x20'Online only price$ 260/mo
Large 15'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 260 /mo $ 347Best Price Label+ one-time $29 admin fee
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 351)
I had difficulty over the weekend accessing my property and I actually ended up leaving a one star review on Google to show my dissatisfaction.
That same day, the property manager Casey reached out to me in order to get my problem solved. She scheduled a time for me to come into the office to talk about what happened and I was able to access my property.
not only did the property manager follow up, but the district manager Jordan also gave me a call to make sure that everything is taken care of which I really appreciate. She reassured me that I’m not the only one that is completely new to this process and also clarified a few other things for me. Thank you guys!
Casey was very helpful.
Yesterday I went there and Casey was very nice she went up with me to my unit to show me how the new lock works I really appreciate that ❤️🙏🏾
The office staff is very knowledgeable and was able to help me out!
Cassy is very respectful and helpful, transferring an unit was very easy for me.
Casey the manager was super helpful with explaining things and making my unit choice much easier
Mr Reggie was very helpful and informative. And assisted officers with grounds issue
Casey is the best she very bubbly and got me in and out quick. she deserves a everything. Give her a Promotion ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10/10 must recommend
Thrilled about my experience here, Casey is a shining star!
Meet with the lovely site manager Casey for a rental. She was professional and Delightful to talk too. She helped me figure out what unit would fit my needs and showed me how to access the property with ease. Will definitely be recommending this site!
Had my stuff stolen. The manger and district manager laughed about it. AVOID AT ALL COST!!!!
Amazing experience and exceptional service. Casey is a delight to work with
Casey is awesome
Casey is the greatest of all time!
Excellent customer service from Casey. Very nice and connected with the customer.
Casey is awesome! Great service.
I had a great experience with Casey. Very helpful and informative.
We have have used 2 units in the midst of a move and Casey at the desk was awesome in making sure we got the right ones for the right amount of time!
Awesome staff at a modern well maintained secure facility. When Helene was headed to Florida I packed our most precious photos and furniture and headed to family in Birmingham. Casey stayed after hours on a Friday night to make sure I had the perfect unit when I arrived. Excellent customer service!
Chris was a excellent person he spoke with kind words & was sweet to me & my baby he helped us find my storage & help throughout the visit he was amazing im definitely staying
Casey grate customer service
Reginald was wonderful . Super helpful . Made the experience very pleasant . He's knew information about the units
It was very pleasant exchange.
Great place to rent. My husband and I rent a 5x10 and love the place. We recently vacated my mom's unit and Chris helped make sure it was fast and painless! I was able to stop by after work and finish closing it up!
Really great to work with a place that makes stuff so easy when so much of moving and storage is so hard!
Thanks Chris!
I'm an auction buyer and Saturday was my first time visiting this location. Chris made my transaction professional,very swiftly and welcoming. I greatly appreciate his professionalism and wonderful service. I would definitely purchase more units from this location in the near future!
Chris was very helpful when my unit had a broken lock! Great service.
Chris did an amazing job and took great lengths to make our move in as easy as possible. His level of service was beyond expectation and greatly appreciated.
Just rented with Chris at 428 Commons Drive. He was incredibly helpful. Five stars for him!
Chris was wonderful. Very knowledgeable and helpful. Van also helped with my storage needs.
Chris was awesome, couldn't have gotten a better property manager
Chris was great. Very helpful
I’m very glad I chose this location as a first time customer! Van and Darron were absolutely the best! They made the process so smooth and they were also very informative! Any question and concerns I had were answered professionally and confidently! I appreciate them so much!
Chris was a great help. So professional and knowledgeable. You need more people like this guy.
Nikki customer service is great and professional.
Nikki was great 👍 top in customer service
Nikki D was the best, show me 3 different units just to make sure that I have the amount space I need to store my items, she explained everything I needed to know I'm glad I came here to make my space purchase...
I been with public storage for 6 months. They had a renovation or remodel going on. Everyone had to move their belongings before November 30, 2023. When I got my belongings out, I had molded on my furniture and my TV was crack. I called their insurance which was Orange Door. They deny my claim and gave me $250. $3k worth of furniture was damaged and all I got was $250? And also they said that it was climate control, but it wasn’t. Never again will Public Storage get my business ever again cause their insurance was garbage.
Christopher helped me greatly! I highly recommend!
Thank you Chris for helping me with all my questions about my space. You're a value to your company and I love how clean your property is.
Adequate temp control, lots of options, deals and price breaks, mindfully hosted by delightful and stylish counter personnel, Nikki.
I’ve done business with PS in decades past and is still a great choice for my varied storage needs to this very day.
Very helpful. Hidden gem.
Chris and Van were amazing and great help!
Chris is the best manager.
A shout out to Chris. This Public Storage is so clean and Chris was a wonderful delight to interact with. I definitely recommend you come see him if your looking for a place to store your stuff.
Mr Chris was so friendly and knowledgeable. I called with some questions about this location and he not only answered my questions he went above and beyond by explaining to me the specials that we’re currently available and informing me of all the locations that were in my area. He made me want to patronize this business!!!
Huge thanks to Queen! She is knowledgeable and passionate about helping her Public Storage customers.
Everything is dirty and there are 3 carts for the entire building. Parking is limited and the lights inside were not working. They notified us to clean out our bottom unit for a renovation one month into using them. There are many better options nearby and you should consider them before coming here.
I rented a small storage room on the 30th. The manager Queen explained to me a lot of things that I didn't know. She also showed me around and taught me how to use the app to open the door. She provided attentive service. I am very grateful to her.
Queen
Was greeted by Queen, she made the entire move in and tour process a breeze! She was very knowledgeable and helpful with teaching me about the facility, where to go, and how to use the app in order to access the building. The facility is nice, elevators are large, and the company provides large flat carts for your own personal use to help move items in and out with a breeze. There are bathrooms located in the bottom floor, which were very clean and a nice addition since most storage units don’t provide that. Storage units and facility are safe, clean, and very secure, which is a huge plus, for me. Overall, great experience - well worth the cost!
Queen was absolutely amazing. She went above and beyond showing us each unit of different sizes to make sure we picked the best one for our needs. She explained everything we asked about pricing and unit information in detail. She was very kind and a great communicator.
Queen is simply the best
Queen is an asset to Public Storage! Her customer service skills are impeccable! She provided me with details that really helped me with my transitioning to a larger unit without me having to ask. She even told me about supplies they had on sale that were being discontinued which I needed. She was pleasant and her love for helping her customers filled the atmosphere. Queen thanks again and continue to shine like the bright star that you are! This is customer service week! Kudos to you! 🌟🌦️🏆🏅🎈🎈🎈
Queen is amazing! She goes above and beyond any expectations in providing excellent service and attention to customers!
Queen is one of the best worker I have come across
I just want to say that Miss Queen at the public storage Cummings off Lakeshore is an awesome employee and an excellent and caring person. Very patient with all the customers. She explained in detail about the storage unit Insurance, the whole nine yards. Very personable and she cares about every customer. I watched her take the time to explain to two elderly gentlemen about their account what they needed to do to get the app downloaded. Wonderful lady, she's an asset to the public storage on Commons off Lakeshore in Birmingham Alabama. Thank God for her.
The best worker at Public storage is Queen
Queen alsome
Queen simply the best
Queen and Rick were awesomeee
Queen is not only professional but very helpful. She, as well as Rick, went above and beyond excellence when advising me on what I needed based on my items needing stored. I will recommend Public Storage to anyone needing a unit! Thank you 🙏
Chris was amazing. He went up and beyond to help me and my wife to move in. Answered all our questions and made our move in easy.
Queen got the process started on a complicated account and Chris brought the matter to a close. They both were very helpful, knowledgeable, and accommodating.
Queen was very helpful & knowledgeable.
Super nice ppl
Queen Explained Everything Clearly Then Asked If I Had Any Questions. Then She Answered Those Questions.
Queen
Queen was a pleasure to work with! She worked with us to ensure we paid the lowest rate, and even took the time to walk us around and show us different units. She was extremely nice, very personal, and a pleasure!
They claim this is climate controlled. My son goes to college in Birmingham and we rented a storage unit for 4 months. Today we returned to move my son and as soon as I walked into the building I could smell mildew. We had to throw several things away because the items were covered in mildew. I bought this problem to the attention of the person at the front desk and he said to file an insurance claim. That isn’t worth my time. I won’t be back to this storage facility and I recommend finding a place that can supply adequate climate control.
Undre gave us a tour and did a great job of explaining everything to us. Quick and easy!
Queen was Amazing!!! HIGHLY RECOMMEND. She is very knowledgeable, helpful and extremely friendly. She cares about people and takes pride in her position helping them store their belongings. Queen went above and beyond accomodating for the little details that matter to us! Grateful for her genuine care about customer care!
From the moment we first called, Queen was so helpful and knowledgeable! Then on our move in day, she made everything so easy! Queen, thank you for the pride and passion that you have in taking care of us! We really appreciate YOU!!
Queen
All hail Queen! She’s the best. If it wasn’t for her going above and beyond, I probably would have went with another company. She is a true asset and made the experience easy.
Queen I just love her
Chris was great, showed me the storage unit that I requested and answered all of my questions, took the time to make the changes that I requested, and made the entire process seamless.
Thanks again, for the great service that you provided!
Queen
Queen helped me and my mom very sweet great personality and great customer service thank you queen for all your help
Just visited the public storage and CHRIS is the real deal! Very pleasant, quick, helpful, and so much more! Give this man a raise, because he deserves it in the 105 degree weather! Thanks Chris!!
Queen was so helpful. She knew everything about what I needed for storage and made sure that I was set up to get the best deal! 10/10
Queen was extremely knowledgeable and helpful with choosing a space! She made decision making very easy. Will definitely recommend to others.
Chris and Queen are GREAT! They were very attentive! Chris came over to make sure we were moving in good, and introduced himself.Good custumer service for ambassadors for your company!
Aliah was so helpful in finding me the perfect unit to assist my move this summer. She even helped me get a better rate on my unit then I had when I originally reserved it. Will definitely use again if I need to!!
I need a storage unit for my furniture. Thankful Public Storage was there when I needed it. Both Chris and Queen were very kind and professional with the process. They showed me their units and found the perfect one I needed. They even offered me a great deal. I would highly recommend doing business with Public Storage if you need a place to put your items.
Chris was great in assisting me with transferring my storage.
Chris was so nice and knew ever answer to any question I had… Everybody go see Chris he is great
Queen & Aliah did an awesome job! They called me for the discount today so I came in to take advantage! Keep it goin!
Chris and Queen were amazing and made my move in a breeze! Thanks you two! You rock!
Very professional
Queen and all the representatives have been great getting me set up. Queen has answered all questions, immediately handled requests, and has been exceptional with customer service!
Queen one of the best workers on the planet if you need a storage come here she be gladly able to help
Queen
Queen
Queen was spectacular. She is so thorough and patient. Amazing customer service
Queen was very helpful and kind. She was also PROFESSIONAL. She made me feel comfortable, and I think she demonstrated WORLD CLASS CUSTOMER SERVICE.
Queen did an excellent job assisting me and my family! I would recommend this storage facility to others.
Queen is simply the best
Chris did a wonderful job taking care of all our needs. He got us in just the right space and was able to give us a great deal. Awesome person to do business with.
A huge shout out to Chris over at Lakeshore. He helped us find just the right space. Very knowledgeable and professional. Thank you again, Chris, for the superior customer service.
Chris was amazing! We had a great experience with him after we ran into some challenges with our shipments to our storage units. He was very communicative throughout the entire process and always picked up our call or gave us a call back. He was always more than willing to help in anyway that he could and such a nice gentlemen to talk to! Thanks for all your help, Chris :)
Chris, I want to thank you for being so patient with my partner and I in getting packages delivered to Public Storage. We ran through some hiccups along the way but Chris did everything he could to ensure a smooth process for us and went out of his way everyday to help. All around, a genuine and genuine individual. If Chris is helping you, you can rest assured he will get the job done!
Great experience so far. My partner and I need to ship furniture and Queen was able to provide really insightful advice regarding our shipments. She helped plan out our deliveries and even gave suggestions on unit sizes we would potentially need. Queen, if you are reading this, thank you so much!
Rhett and Queen was wonderful and super helpful!!!
I was helped out today by Queen. Thank you for making it easy to understand everything and showing us around. Really helped out a college student!
Queen was so helpful and kind! She was so thorough in explaining everything to me!!! She is the best!!
The staff was very helpful , especially Rhett he was very professional and patient and knowledgeable of the in and outs of the public storage experience . I would recommend this faculty to anyone that asked about a torgage faculty.
Very clean ,friendly, I feel like my stuff is in a very safe place
Wonderful experience
Public storage was so easy to sign up for. When we brought our stuff in Rhett was an absolute gem, he was so nice and helpful. He made our moving into storage a piece of cake. Thanks
Rhett was fan in explaining things to us and extremely personable! As we move from California we hope all people In Alabama are the same…what a pleasure!
Fairly clean property, very friendly staff, and easy to use app
Undre was very helpful when I called yesterday with me redeeming my unit. I thank him cause now I’m not losing my belongings .
Undre was super helpful explaining the benefits available and helping me find the best option for my needs!
Rhett is always eager to help to take care of any needs or concerns we have. Clean property and wonderful atmosphere.
Seems clean with helpful staff
Tyler is always Great
Staff is friendly and helpful. My unit is easily accessible but I have to remind myself to keep up with my lock key. There is a charge to have it removed by the Mgr or a locksmith.
My only complaint is the increasing rent. I've looked at similar units at same type of property and found them at least $20 less. The frequency of the increase is concerning as well.
The unit is temp controlled.
We received a letter dated August in which everything must be moved out by Sept. 1st due to renovations.
Upon speaking with the management, Brett, the reason was because of the ceiling leaking and water coming in from the floor and ground area. We were never notified of these issues at all prior to removing our items. I paid for a climate-controlled unit consistently since October 2020. Every item in my storage was damaged from water and mold growing from interaction with water dripping from the ceiling and coming from under the floor and window seals. We were never told of these issues with the facility until we arrived to move our things. All mattresses and box springs had to be discarded immediately. All pillows and comforters sets as well. None of my furniture is usable and has to be replaced. I am still currently sorting through clothing to see what can be salvaged for my children and I.
Suddenly they gave us one month to clear out our stuff because they want to do renovations.
Clean, easy to access.
Latoya off lakeshore was extremely helpful very knowledgeable and honest with all of her information. Public storage has done a great job with hiring and training her!!
Awesome customer services. Very informational. Rhett was Awesome!💕
Brett and the Area Director of this location are beyond professional and unethical. Harassment even on Father's Day! I would give this location a -5 if it was possible.
Had my stuff here for years and the people have always been so kind!
Ms. Jenise, was very helpful with my storage information.