Public Storage Self-Storage Units at 1147 Gadsden Hwy, Birmingham, AL

Stopped in after calling to check on availability, pricing and to just look at the setup... Lisa helped me and she was more than helpful. She went above and beyond (even in the 110° heat) to help me understand exactly how it all works, from billing, late charges, the fact that you own your lock was a huge plus for me. I wanted to look at different sizes and was indecisive and she was accommodating in every way. Lisa thought along with me it seemed. She made a good point and I will pass it along to you, she suggested that I go ahead ifgoing to try to get a size down, rethink that...she said.. "you will find things along the way that you would like to be able to put in your unit, she said she personally likes knowing she had a little room for stray items that pop up during moves, elderly parents belongings.. and there is room to move things around.. overall, the difference in price seems significant but if utilized, well worth it, I had shared my situation with her. I am glad I did, she thought about it and gave me great suggestions, or food for thought. I think as she said I will plan to get a larger one, and size down if I think it is feasible. Thank you Lisa, for your patience, and your thought process and logic.. You made perfect sense and allowed the time to me and I didn't feel pushed or like a burden... this took a load off my mind! Hopefully, before I get ready to begin task.. Lisa will be at one of these facilities on a regular basis because I can use any of them and would like to see her! Lisa listened to what all I had happening, made me think, and was comforting along the way. Will look you up end of September Lisa!

Great staff. Nice storage buildings and close by.

Alicia has great customer service and it was a pleasant visiting !

Alicia, I would like to recognize your professionalism, your know how, and your ability to serve my needs as well as answer the questions in which I asked! Public storage has gained an asset to their company! Hope they give you special at your location! I will definitely come back to do business with you Alicia!

Great customer service 👍🏽

Alicia is a wonderful person and very helpful and considerate this was a delightful experience

The past 2 times I have gone to pay on my account, I have had a bad experience. Last month in February I called several times, 4 times to be exact, throughout the day to confirm the closing time as I was working late and it would be very near the closing time when I arrived. I wanted to make sure someone would be there to take my payment. All 4 times noone answered, i never got thru to speak with someone and I thought that was odd because Ms. Alicia always answers or returns my call as there is caller ID on the office phone. When I arrived at 4:55pm, there was a different person there, NOT MS. ALICIA. This lady was just pulling up in her car, closed the gate, parked and went inside the office. I called the office to ask her to open the gate because I was in a different vehicle and didn't have my gate code handy. She answered and said I'm sorry we are closed. I said it's 5 minutes to 5 and you are not going to take my payment. She said "no ma'am, you can either pay online or come back tomorrow". I said this is unfair and i asked her name. She said "Lisa and sorry about that". I said thank you and just came back the next day. The next day Ms. Alicia was happy to take my payment with a smile. The 2nd bad experience was when I went to make my March payment. When I walked in the office, there was an overwhelming smell of cigarette smoke. I immediately turned around, went back to my car to get my mask. When I reapproached the office door to reenter, I noticed a "No smoking on property" sign on the bottom of the front door of the office. I thought to myself surely the employee is not smoking inside the building with that sign on the door. I proceeded to reenter and there in the window sill as soon as you came into the office was a container with several cigarette buds and one fresh cigarette that was just extinguished. The screen was out of the window and although I didn't see the employee, Lisa, smoking, it appeared she was standing in front of the window smoking and blowing the smoke out of the window. A childish act which doesn't remove smoke from inside the office. The office reaked of cigarette smoke so bad that I hurriedly paid my bill and exited as the smoke was agitating my eyes and my eyes were beginning to water. UPDATE - The manager/owner reached out to say the issue had been addressed and that my situations was resolved and employee was held accountable for her actions. The owner was very pleasant and assured me that it would never happen again.

she’s the best I love her customer service & great with communication skills 🫶🏽10/10

Alicia takes great care of me and my family.

District Manager very professional at first. Said she was going to fix my pricing. Beware of the price increases. I am up to $240 per month. They have price increased multiple times this year.

I visited the 1147 Gadsden Highway location. Alicia is an angel! Didn’t know I could have such a pleasant experience when buying a storage unit, but we vibed and had great conversation - she was so sweet and extremely helpful! She took great care of me. Alicia gave me top tier service! And I’ll never forget her - she has the best personality and smile!

A big thanks to Alicia for all of her help!! She is the best!!

Alicia was very helpful & moved fast .

Very nice and helpful (Alicia)

The best customer I have ever received !!! HIGHLY RECOMMEND GO SEE MS.ALICIA !!!

Came in and spoke with Ms.Alicia she was wonderful. Customer service 5 stars . HIGHLY RECOMMEND

Thank you so much, For helping me. You went over and beyond. God Bless🙂 Alicia

Alicia was amazing! super sweet and helpful. i love when i can go places and just talk like i’m talking to a friend! :)

Alici was really helpful and did a wonderful job helping me out today.

Jakerria was very professional. She has great service, very kind, and helpful. She is the best employee.

Alicia gave me a uplifting experience during my visit. She was sweet and kind.

Alicia was very professional and knowledgeable and showed great customer service.

Alicia was polite and courtesy today during my visit to secure the space.

Lisa is always friendly and helpful.

Lisa was a great help she was amazing and very kind my experience here was amazing keep up the good work lisa!

Lisa gave exceptional customer service! I met her at The Nick and she suggested your facility for my storage needs. I have been pleased with her attentitive and diligent service. I will continue to patronize businesses like yours hire, retain, and promote people just like Lisa.

Alicia was great! We rented quickly and was satisfied 😃

I stopped by today to price a storage and the lady worker was very courteous, knowledgeable, ad professional. I had an awesome experience ❣️

I came by Public Storage the other day and spoke with Lisa about my storage needs, she was very knowledgeable and friendly. I will definitely check back with her when I am ready to rent.

Lisa is amazing!

The lady in the office was very nice and helpful. Renting the unit was easy and fast. The price was lower than several others I price checked in the area. The unit was clean and dry. I am very satisfied with my experience.

From my first meeting with Lisa, to the day we loaded in our items for storage, she was with us the entire way! Amazing customer service from her, hands down a wonderful experience!

The associate was friendly polite informative about products .

I called lisa and she was most courteous and professional. We need more people like lisa in customer service. mike f

I wish there was more than 5 stars to choose from , i called the Roebuck plaza location and i must say Lisa is VERY pleasant over the phone & in person , i wish there was more people like her . I got so use to others being rude & acting like they don’t want to be at work i forgot what it felt like to be greeted by such a wonderful person ☺️

It was fun

The manager Richard was always helpful whether I was in person or by phone. Good value and convenient to the interstate.

Good service from Richard . He actually made it simple to rent the storage and gave me options on what size I need to put my belongings

Reasonable prices

This place is great! I love the cleanliness and security of this storage facility. Lighting is good as well. My Wife and I feel comfortable using this place to store our stuff. We like the premium placed on customer service here. The no contact check in was very innovative too!

Deana is a wonderful person very friendly and always willing to help! Such a genuine person who goes the extra mile and makes every customer feel special!

Great customer service! The Gadsden Highway storage has good representatives. Mr. Richard took his time with me to make sure that I got the best unit that I was looking for. Store #24622! I recommend this site for anyone who needs a storage unit.

Richard was extremely helpful and had great customer service. Richard was friendly and explained everything very well. I would definitely recommend using this storage location.

Keep going up on price for a metal building small space n no lights inside.

Richard was very helpful and professional. I would recommend this place to anyone who needed storage. Great Job!!

Great customer service. Richard was very thorough and helpful when I hit a snag trying to register online and left notes for Jackie who was there the next day and refunded a charge for the lock since I had one from a previous Public Storage rental in another town.

This place is awesome!! I will only deal with Jackie! It seems like she’s always running around and getting things done. I’m very happy with the service she gave me!!! Very thorough and helpful!

Mr.James was very helpful and respectful he helped me with getting my storage has a great attitude very awesome

Mr. James is always kind and friendly and helpful every time I come in. Thanks for all you do. Was having problems with the door of my storage room Mr.. James fixed it and I'm happy again. I appreciate it very much.

Mr.James help me with my storages needs he is a awesome pm thanks Mr.James

Miss James did a outstanding job regarding service he helped with storage needs and took his time with everything regarding my storage he did excellent JOB!!!!

Mr. James helped me with my storage needs.

Mr. James gave me great service he treated me well and showed me. He gave me great advice and helped me with exactly what was needed.

Mr. James was an excellent help. He was patient and caring. I will definitely be back again as long as he is around. Job well done Mr. James..The Waltons

Mr. James was very nice helped me with all my storage needs. Would recommend all family and friends to this storage. Thank you Mr James

Close gates at 9 kinda sucks

Mr. James is the best and his customer service is beyond wonderful. The experience was easy and he helped with every thing I needed.

Mr James was wonderful to work with and very great with helping me move in.

Mr.Jame and mike help me with my storage need got me the right unit for a great price

Mr James help me found the storage I need i am rent with him from 24622

Great experience. Fantastic customer service from Richard and James. Helped find a tidy parking space and storage unit for me no problem. Highly recommend!

See James he’ll take care of you. Great place to do business.

Mr James provided me with great customer service. I would recommend others for their storage needs!!! He is as good as it gets!!

Mr.James made me so happy with my storage, he made my move as good as it get. Thank you Mr.James!

Me. James help me fane the best storage at a good price.

Mr. James made it happen for me. He gave me the best deal in town. Thank you Mr. James!!

Mr. James was very helpful and great to work with. He was very, very helpful in helping find the right size unit I needed.

Mr. James really helped me with getting my storage unit! He took the time to show me the unit, and answered all of my questions! I would highly recommend this location for your storage needs.

Left a vehicle here for storage while on vacation. Richard, the manager, helped us in every way he could; he even cut some tree branches to make the location more clean. Couldn’t recommend this location or this employee enough.

Very friendly staff. Units are very clean and everything looks nice and secure.

The location is very clean. The professionalism and customer service of Mr. James are well above a 5 star rating.

Mr. James provided excellent customer services. He was knowledgeable and helpful in providing all the necessary information for public storage. I will recommend customers to public storage because of his polite and professionalism. Great job!

Me. James was very helpful

Mr. James was very hellpfuk dury my troubling times. Thank you Mr James.

Mr. James gave me good customer service. He helped me with my storage needs. Great price with my move in. If you need a storage come to property 24622. Thank you Mr. James!

Great job in setting me. Up with my new storage unit Thanks James

Mr James was very helpful with my move in the price for my budget he made sure I had the right unit for my items and I said thank you mr James

My experience has been exceptional Mr. James and his staff have been extremely helpful as I transition in my move.

Mr.James help me with my move in he was great 👍🏼 the place was clean. Thank you Mr.James

Richard helped make my move in smooth and easy. If I need public storage I will return. Thank you Richard for your service.

Mr James is very cortious and explains everything very well. I really appreciated all his help and patience. I highly recomend this place.

Mr.James showed us everything we needed to know. We moved in right away.

Mr. James helped me with my storage needs in the rain, he helped me get the best unit for the right price. Thank you Mr. James.

Mr. James was awesome, the move in was very smooth. He was very professional and nice.

Mr.James help made my move in smooth and easy. Made sure I had proper size and space which saved me money.!! Thanks Mr.James.!

Mr. James was very helpful with my move-in. I would definitely recommend this location to my family and friends. Thank you, Mr. James.

Mr. James was awesome with my move in and move out. Very helpful! Thank you Mr. James!

Mr.James help me with my storage needs. Best unit for best price . Thank you Mr.James from Ms.Shaleena Johnson

Mr. James always give good customer service. He is as good as it gets. If u need storage come to 24622 Gadsden Hwy, Bham Al. 35235

Great service from Mr. James. Clean area and would recommend family and friends to this location. Thank you Mr. James

Mr. James has good customer service and he help me find the right storage for the right price and he is as good as it get. Thank you mr. James

Mr.James gave me great customer service and made my move in smooth fast and easy and made sure I had the right unit for the right price!

Mr James he been really amazing and very helpful every time I’ve been there and perfect service clean property also

Mr.James helped my Aunt with her storage need. He was very helpful. Thank you Mr.James

Mr. James helped me storage need in a timely manner. Very helpful towards getting the I formation that I needed. Always great customer service.

Mr.James gave me great customer service and helped me with all my questions and storage needs. THANK YOU Mr. JAMES

Mr. James was excellent service was also great I, had a great experience!!!! Thank You Mr. James.

Mr. James gave me excellent service and was very helpful in the renting process! If you need help moving or storing, this is the place for you!

Mr James gave me excellent customer service he saved me money in and out very quickly and helped me with my storage needs I recommend this location to everybody thanks mr James war eagle

Mr. James is excellent he was so caring and sweet. He saved me so much money and time I love that man. Thanks again! Mr. James

Bad place do not go there!

Mr.james gave me good customer service. Helped me find the best storage for the best price. Help making the move in easy. Thank you mr. James.

Mr. James gave remarkable service. He took the time to explain the details of the unit. Walked me around to see the property. I will recommend this storage to everyone. Very clean and well lit property!

Mr.James was very nice and helpful with my needs.He has excellent customer service skills.Thank you Mr. James.

Mr. James helped make my move in easy as 123 ! He helped me find the best storage for the best price. Thank you SO much Mr. James for making my moving super super easy!

If you moving instead of a Box put it in storage clean place..updapar

Mr James gave excellent service and he was very helpful and I would recommend my family and friends to him to public storage 1147 gadsen highway 35235

If you need storage come to 1147 Gadsden Hwy Bham AL and see Mr James. He will help you with your storage needs!

Mr. James took the time to go out in the cold to make sure i had the right side storage for my good at the best price and thank u Mr. James

Mr. James was very nice and accommodating to my relatives needs in relocating down here. He was a delight to work with and exhibited exceptional customer service. He was very friendly, outgoing, and gave us the best deal possible he could find! Great value and wonderful customer service- it doesn’t get much better than that!!!

Mr. James was incredibly helpful. Highly recommend for anyone seeking storage solutions.

Mr. James helped me with my storage need. I am a first time rental. He made sure I had the right storage for the best price. THANK YOU MR. JAMES !!!

Mr. James is awesome! Got me out of my bind and helped us move into the perfect space! Thanks Mr. James!

Mr James made my move in easy as 1,2,3 and it was don in a very timely manner. And I will use your establishment again. He did it in the rain.

Mr.James is awesome! He took time out in the rain to show me the right the storage for my needs! He is very helpful !! Thank you Mr. James !!

Mr. James was very helpful to me and my family during this very stressfull time. Thank. You Uhaul for hiring such a blessing.

Mr. James provided great service and took care of us. Will definitely come back when in need of storage.

Mr. James assisted us in getting storage and was knowledge about what size ynit needed

If you need a storage come see Mr .James at 24622 Gadsen Hwy. He will help you get the best storage for the best price.

Mr . James help me with my storage need. Took time to give me the right unit very helpful . He is as good as it gets !!!!!!!!!!

Whoop Whoop 🙌🏽 Thank you Mr James for being so kind in helping me make sure I had the right size Storage Unit and preparing me for the move in! The storage units and ground area very clean.

Mr. James gave me great customer service and help me fine the best storage for the best price. Thanks you mr. James

Mr. James was very helpful and had very excellent customer service I would recommend this storage to anyone.

Mr. James, was very courteous and professional. He helped me find the correct size unit needed.

Mr James gave me great service. He’s very polite and informative.

Mr. James was very accommodating and patient. I appreciate him helping me in such short notice.

Mr James is perfect man for the job. He’s nice and very helpful.

Mr. James gave me good customer service he helped me with my storage needs and he is as good as it gets!!!!

Mr. James was amazing. Very professional. Got me in my unit quickly and covered everything with me regarding my rental. Highly recommend using this facility.

Mr.James gave me good customer service, and satisfied all my storage needs!

Mr James has great customer service!!!

Mr.James is one of the sweetest men i've ever met.He keeps the property well maintained and will help you with all your storage needs!!!

Michelle gave great and swift customer service!!! #perfect

Mr JAMES gave me a good service and help me find the best space for the best price thank you mr JAMES

Mr. James helped me tremendously. When I had reserved a unit too small he worked with me to figure out the perfect size unit for my things. He has been very helpful and best of all he was very kind. I appreciate him!

Michelle provided great service!

Mr. James went above and beyond to provide the help that me and my husband needed. He’s very knowledgeable about the products and services that Public Storage provides, and makes sure that he gives you what you need. This location is highly recommended.

Mr. James thank you for your great customer service. Enjoyable experience and easy access. Would recommend again to others

Mr James has the best service, he has helped me as soon as I came in, he gave me the service I was looking for. Thank you mr. James

Mr. James was very helpful and detailed. Facility was clean and the process was fast. Highly recommended!

Mr James gave me great customer service and he was great. I will definitely recommend this place to anyone. Thank you Mr James for everything!!!

Mr.James was extremely helpful and took care of me straight away and got just what I needed.

This is a nice place to rent from and Mr.James is so outstanding he goes out if his way to make sure you are happy with what you are getting. His customer service is excellent. I will keep them in mind if I ever need the storage services again I will be sure to spread the word about how friendly and the awesome customer service that he displays!

Safe

Mr.James is a delight he is very accommodating and courtesy and understand your money's valued.

Mr James has great customer service. He always goes the extra mile to make sure you have the correct size storage. Excellent!!!

Mr.James was very helpful and has great customer service

Mr James has always been amazing in the few years I've been dealing with this location. He is always friendly and helpful!

Michelle gave exceptional service

Mr. James was amazing and helped me save money! His customer service was amazing! Couldn’t ask for a better experience!!

Mr. James gave me very great customer service and very fast and professional.

Mr. James with PS did a phenomenal job! I was able to obtain my unit with ease and paperwork took less than 5 minutes. I was in and out with a satisfied 😃.

I went by this location and Michell was very helpful answered every single question I didn't rent today but I will be renting/ storing soon and I definitely will go see mrs Michell she's awesome.

I have an absolutely wonderful experience with public storage in Trussville. Mr. James was more than helpful and was very understanding and professional to my situation and went above and beyond to do the best he could do for his job. I will recommend this unit to anyone and I'm very grateful to be a customer at this unit. This company is very lucky to have such a helpful attendant and property manager at their location.

Kinda small

Mr. James was an excellent help. He was very helpful and respectful. I would recommend this location to anyone. His service is excellent.

Mr. James has Awesome customer service would recommend to everyone

Mr. James gave great customer! He was very helpful. Thank you so much for your service!!!!

Mr James is very helpful an kind

Mr. James. Excellent service and prompt care of my needs. Very great customer service. Definitely recommend public storage with mr. James.

Mr. James is very helpful with everything and helped me with my storage needs. He was very kind and considerate. I highly recommend using this storage facility.

I had a way better experience here than at uHaul. Both places offer storage but customer service is the difference. Mr. James is that difference.

Mr. James was a wonderful help. Offered great service and very easy transaction. Thank you

Mr. James has great customer service with great prices. 🔥🔥🔥

Kelsey provided great customer service. She was very helpful and informative!

Mr. James was very helpful and had a very great attitude, he was very nice we got the job done.. Thank you so much.

Mr.James gave me , great customer service and was very helpful with helping me with my storage needs!

Mr. James gave exceptional and prompt service. He was very helpful!

Mr. James has outstanding service, great customer skills and knows his property very well! He was more than helpful with everything as far as setting up the storage unit.

Kelsie was great. She made it so easy to make a payment at this location. Thanks a mill!!

Kelsie did a great job. I got in and got out and the unit was just what I needed.

Mr James was great. He explained everything was very nice. I would definable reccomend him for anyone looking for a storage unit. Thanks it was a fantastic experience.

Mr.James is very helpful and friendly

Mr James went above and beyond to help me finish my moving thanks Mr.James

Khandi and mr James were very polite and made the process very easy

Mr. James Helped Me With My Storage Needs Took Time To Make Sure I Had The Right Storage Thank You Mr. James !!

Kelsie and Mr James gave me good customer service

Mr. James provided exceptional service. He was very accommodating to my unexpected changes. I definitely recommend using this Public Storage for your future needs!

Mr. James was phenomenal. I’m almost certain that my move wouldn’t have went a smooth as it did if it wasn’t for him. He tested out my locks to make sure they worked and I’m glad he did! He showed me how to do everything so I wouldn’t have any issues and he was very personable. Overall great customer service! Thank you public storage and thank you even more to Mr. James :)

Mr James gave me good customer service helped me find the right space for the right price.

Mr.James gave me good customer service he made sure I had the right size unit forr the best price.

Mr. James was very helpful with assisting me to get the best rate available. He also took time to show me the space that would work perfect for me. Thanks Mr. James I will be recommending him to friends and family.

Mr James gave me good customer service. He made sure he I got the right unit for the right price. Thank you Mr. James 👍

Mr. James is always nice and helpful. Great customer service!

Mr James gave great service will be recommending to friends.

Mr. James was such a great help. He was very polite and displayed great customer service. It was awesome to work with him. Thank you for all your help.

Mr. James helped me with my storage needs and made sure I got the best storage for the best price. Thank you Mr. James

Great experience so far working with Mrs. Jennifer & Mr. James

Mr. James gave me great customer service! I would definitely recommend anyone to rent at 24622

Mr. James was excellent to work with. He made this experience so easy. It was a pleasure to have somebody that really wanted to help and not treat me like just another customer. Because of Mr. James you will have a customer for life. Thank you Mr. James for making this an easy process!

The property is well maintained and secured. I was very pleased with Kelsie assisting me. She was very nice and courteous and made sure that I understood everything about my rental with this facility. I would advise people to use this location.

Mr James help me with my storage needs. He was very kind person and I really appreciate him. He is a great professional to represent this company.

Mr. James , gives always great service!! And very courteous!! 5 stars all the way!!!!!!!! Great guy !

Mr. James was very helpful!

Mr. James gave me great customer service, thanks Mr. James!

Mr. James gave me good customer service and made sure I had the right amount of space for the right price! Really great!

Mr. James took great care of me in a timely manner. I was pleased with the detailed service. Will be telling friends. Great prices also!

Mr James is a great proprty manager! Friendly customer service and a real access to the company

I had my items in storage here for a year not knowing that they were subjected to rodents, vermin, and MOLD! I came to move out and couldnt move because of the surprise of mold. The movers have a clause that they can't move anything with mold because its airborne (makes sense) so I had to keep the storage space for the month of October, not to mention I still had to pay them--almost $300 for moving a dining room set (glass and metal), washer & dryer, and my mattress and box spring bc those were in mattress covers. I notified the insurance company and all they are offering me is a measley $250 minus a $100 deductible, which means I will only get $150 which is basically a refund on October's rent. When I say that I'm mad, it's an understatement. I am upset, frustrated, and angry that I am being screwed over. I have a genuine leather living room set in there from Havertys that has mold all over it. I have a bedroom suit and a flat screen tv that Ive had for 2 years thay has mold all over it. There's water damage and my footboard has warped. All I get is $150 and now I have to risk my life in an attempt to save my items by cleaning it myself or hiring someone else to do it. The bottom line is, if you have to use a storage facility, make sure it's climate controlled. They knew this site was trash. I can't be the only customer with this issue. It's highway robbery when I have been paying for this insurance for a year. I would've came out better if someone stole my stuff! Im very angry and if I ever have to use a storage facility again it will NOT be with Public Storage or their insurance compay Sedgewick . Crooks 😒😒😒

Mr. James gave me great customer service. He helped me with my storage problem. Please go to Gadsden Highway to do you business. And I promise you'll be satisfied.

Mr.James Was Very Professionally Nice & Kind and Helpful Good Customer Service

Mr. James gave good customer service and I will recommend my family and friends to this location.

I would like to recommend all my families and friends to rent at this storage property because I had a good experience with them customer service with mr. James was very good and the young lady that also was there the next day when I return was also a good help.

Mr. James gave me exceptional customer service. He took his time help me pick the perfect size storage for my needs. I am very pleased with the service. Definitely recommend this location for storage.

James could not have been nicer!!! THANK YOU!!!

Mr. James was an awesome guy, very honest and respectful. I would recommend him to anyone,So of anyone need any storage service please see Mr. James on Gadsden hwy.

I love that I can go to any public storage saves miles and time

Mr. James gave me impecable service in helping me find my storage unit within in my budget. He constantly followed up with me letting me know one was available. Awesome job!

Very friendly Excellent service Mr. James is very friendly, fast and efficient.

Mr. James Culpepper gave me good customer service. I will recommend all of my family and friends to this location. Thank You Mr. James.

Mr. James displayed excellent customer service , and made sure my needs were met before i left! i would def. recommend this to my family and friends.

My first time here and Mr. James was awesome! Very friendly, very helpful, and very knowledgeable about the products that are offered. You couldn't ask for a better person to operate this particular site. He definitely cares for his customers and what's in their best interests.

Mr. James has a great personality & is very helpful. He provides excellent customer service each & every time that I encounter him. I would definitely recommend this site to anyone with storage needs.

Me. James provided great service and was very helpful. Very courteous. I would highly recommend.

Courteous and friendly

Mr. James provided excellent customer service and was very professional. He took time out to figure out what size storage unit I needed and showed e the difference. We need more individuals like him who cares for the guest.

Mr. James gave me great customer service, he was very professional with his job. I would recommend my family and friends to this location. Thank you Mr. James for all of your help!!!

Mr. James provided awesome service! He was very thorough and made sure everything was in order. Thank you, Mr. James!

Raven was my customer service person. She was very polite, knowledgeable and friendly. I would highly recommend Public Storage.

Teri gave me wonderful service today. Thank you for all your help she was very informative.

Teri Farley was very helpful and very professional! She rocks!!

Ok

Teri is a great asset to your team. She was very thorough in explaining everything to me & so sweet. I got the perfect size unit & a much lower price than most; & that includes insurance!

Teri Farley was awesome!

Teri Farley is wonderful! She showed me available units, and I found one I liked. But I decided to look at another facility before committing, and someone rented it that afternoon. I was sad about it, and went back to see Teri. Gave her my card and asked her to let me know if something else came up. She called two days later to let me know that the unit I had wanted was available again (since the renter chose to swap for a larger one). She made my week! Very professional and personable - Teri is definitely an asset to the company!

Terri provided excellent customer service and was very knowledgeable about the units and prices.

Teri Farley gave me the five star service. She was very polite and helpful

Teri Farley is Awesome

Teri Farley gave us phenomenal service. Highly recommend.

Teri gave great customer service

I had good customer service from teri at this location an I would send anyone there

I came in not knowing anything about storages Demetrius helped me out a lot. She had a positive attitude and walked me through the steps I don't understand. I would tell anyone to use Public Storage. Thanks you guys!

Great service .

Teri is awesome! Very personable and professional. Great experience up front.

Teri farley did good job with my move in

Teri was very helpful and made it easy to move all my stuff into the storage.

Excellent customer service! Quenteria was extremely kind and helpful!

Teri was very helpful and courteous.

Teri was very helpful and helped me with finding the best unit. Even when I said I might need to switch she said if so just come back and we will fix it

Teri gave me expitional service she was a true blessing today!!!

I was in such a bind but Raven was so amazing and got me setup with NO problems!

My husband and I was very pleased with the way the way Quenteria conducted herself. She was way professional and friendly and very helpful. She was a joy to work with.

MS. Quenteria Farley i had a great business experiment with you. thanks for your customer service!! :) :) :)

Quenteria Farley helped us with our storage building.She was very sweet and professional.She is a true asset to public storage with a great personality and was very knowledgeable

This was my first experience with a storage unit. Quentaria Farley explained everything in complete detail. She is a great representative for Public Storage. My wife and I were a little skeptical at first, but she made us feel comfortable and made sure our needs were met. Great Job!

Quenteria Farley in Trussville was great! she got the paperwork done quick but made sure I understood everything!

Datondra Lewis made my move from Florida excellent and she went above and beyond to make sure I had the best storage unit.

They are so helpful and nice here. Gentleman I hadn't seen before assisted me today and seemed to really care about my storage. Thanks!

Erica was great

Erica was wonderful

Public Storage East is a very great place for storage . The customer service is very outstanding. Mrs. Erica Dancy explained everything about my storage and made me feel as it was home for me . I felt very comfortable with my items been stored by the company. She is very intelligent and outgoing when dealing with Public Storage customers . If I had to rate public storage East it would be 5 stars.

Erica was great!!

Lovely prompt service. Erica helped me very efficiently.

Erica was sweet

Erica was very sweet and very professional i will recommend public storage to anyone for storing their belongings.

I like the fact that this location is open 7 days 8 - 5pm and I was met with a friendly and knowledgeable person Erica Dancy who was able to knowwhat I needed and the size I needed to accommodate me!!!😆

Erica was very helpful and out going. She answered all my questions. She was very polite and professional . i would really recommend this public storage to anyone ..

Excellent

Erica was very helpful in explaining the differences between the units to allow me to make the best choice for my storage needs.

Erica is great

Very pleasant doing business. First time using storage and Ericka was friendly and very helpful. Very easy to get to this location and experience was quick and courteous.

Good customer service and support

Erica is sweet will recomm this property To My coworkers

Erica is very patient and kind , glad I stored my items at this location. Will refer my family and friends to store here. 100%

Erica was great. She provided excellent customer service.

Ms. Erica was extremely helpful and nice.

Excellent experience!!! Joel was awesome!! Very kind and informative!!!

Property manager erica was awesome sauce!!!!!!!!polite and helpful we need more Erica's !!!!!!!!!!!

Erica is very sweet and friendly glad to see her back, the phone calls she makes to remind me of my storage bill makes me feel very special.

The manger erica was very helpful today. She is kind and friendly, and Im glad I chose that location to store my furniture. THANKS ERIKA

Erica was great ,friendly and sweet will be paying bill at the Trussville location for now on.

Mr. James was wonderful! He was helpful & professional. He made sure that we had adequate space for what we needed, that we were happy with location, & explained everything, fees, what they are for, security, ect. I am happy to do business with someone as friendly & professional as him.

Mr James were very professional and quick I will refer several people

Mr. James was very nice!!

Mr.James helped me with my storage needs and he has a great personality! :)

Mr James he gives great customer service.

Mr.James gave me great customer service he was very nice to me and my son and he also helped me with my move in i really appreciate him for that!

James was very helpful and knowledgeable. He provided excellent customer service he is a great asset to the company.

Mr.James was very helpful to me with my service

Very good

Shae has great customer service I've dealt with her a couple times since I've been renting she hated to see me go but I had to leave. If I need to I will be back though just keep her around.

Mrs James give great customer service

James was very nice, professional, and helpful when I came in for merchandise.

Shae was more than patient and helpful. Very attentive and understanding.

Mr. James is truly an asset to this company. Very courteous, respectful, knows the merchandise very well. It is a joy to know people like him still exist. Because of him I had a great experience at Public Storage and will tell my friends and family about considering Public Storage as a facility to use when they need to store items or buy merchandise for packing.

I was quite pleased with this facility. What really stood out to my husband and myself was the management. Mr. James went above and beyond to help us determine what would best suit or needs. We will definitely be repeat customers. ;)

Shae is the best worker. She helped me out by going way beyond what she had to do.

Great help!! Shae and James are the best!!!

I was getting prices on units and public storage was the ONLY resonable one that was within my budget. I called and spoke with a girl name Ebony who helped me look for a storage unit that I needed. She even remember my name when I stop by to purchase a unit. Ebony made the process easy, and I got what I NEEDED. -M.Ellis