Public Storage Self-Storage Units at 1224 27th Place S, Birmingham, AL

Eli was incredibly helpful. I needed to downsize my storage unit and he made it quick and easy.

I’ve always had very good experiences with Ms Jenise and her service here at Public Storage

Eli is super nice and always has the best customer service. He helped me decide how many and what size boxes I need. These boxes are clean and made for stacking.. way better than using leftover dirty food boxes from the grocery store that don't stack. My unit is affordable and convenient for me unlike the other storage places in Birmingham. I highly recommend this place to everyone.

Great location for storage. Eli showed me different size spaces so I could pick the perfect one. Glad there’s a friendly face in the office!

Eli has the best customer service! 5 stars for sure. He answered all my questions, showed me different size spaces, and made transferring into a smaller unit super easy. I love how convenient this location is for me.

Jameria is the best worker there . She gave me an easy experience.

Great service clean facility Eli was very helpful

Love the location! Jonathan was amazing! Very professional and helpful. He need to management his own property.

Thanks for good service!

My experience at the Public Storage in Birmingham on 27th PL South has been great. The service was friendly and helpful.

5 star customer service from Eli!!

Eli was extremely knowledgeable and helpful, not only about the units but the surrounding areas. If you're moving to the area you you'll definitely feel your stuff is safe here! And you can get some info on the area too!!

Johnathan was very helpful and made it easier for us to get to my unit while moving in tight spaces. Thanks!

The app is super easy to use. Eli in the office was great too, showed me different units available. 10/10

I have been with this site for years. Lately they have proven to be a tremendous help in many significant ways that are made more so as I have been living out of the country for sometime.

As a business owner myself, I promised that I would never leave a bad review for anyone. Unfortunately, today I had to break that promise to myself for the first time ever. I've been a customer here for over a year now. In the nicest way possible I will just say this. Worst experience I've ever had with any company in my life. I highly discourage doing business with this company.

Eli was very helpful during our move-in process!

Bad customer service. I will never do business with them again.

The current manager Eli does a good job and is very helpfull and friendly. I have been coming here for a long time and he is the best manager i have known.

Eli rocked! Step by step, we were guided through the process and all our questions were answered.

I had a great experience today when I was in need of a storage unit. The place of business was very convenient and had everything that I needed. The attendant Eli was extremely helpful and made the experience fun and without hassles. This will be my new go to storage solution. Highly recommend.

Love this location!! I wanted a storage unit centrally located and Eli was such a huge help!! He showed me around the facility (very clean!) and gave me options based on my specific needs. He even walked me through how to use the app!! Excellent customer service!! 🤩🤩

Great customer service! Eli was very helpful

Great young man in office Eli Very helpful 👍🏽

Just moved here from Myrtle Beach and Eli made me feel so welcomed. I truly appreciate his outstanding customer service!!!!!!!!

Eli that works at this location is great. He was very helpful and eager to assist.

Ms. Juanita was so much of a help . sweet lady .

I needed to store some things temporarily and I choose this Public Storage based on location and the great reviews. I'm adding one more four-star rating. It was easy to set up an account, the building is weird (converted parking garage) but it works. My items stayed dry and free of dust and pests. When I arrived on a Sunday morning to clear out my unit there was an issue with the lock. Ms. Juanita was very helpful, figured out the issue and I was able to proceed with no trouble. I highly recommend this Public Storage location.

Very helpful on mobe in

Public storage on 27th S st is my favorite location to use . Ms. Juanita is very welcoming and has a pleasant attitude which is why I always choose this location when it’s time for me to put things in storage . She is also the reason I have chosen to keep my storage unit year round. This location is very clean and mentioned with great security. If you looking for someone to give you great customer services & the best deals with a storage unit just right for you. Give Ms. Juanita a call at Public Storage on 27thS St she’ll get you whatever you need and you won’t regret picking this location.

New Door Project has the facility looking great!!!

Great customer service Ms Juanita is great

The lady that tends the property does an amazing job. So helpful.

This place is great and customer service is always friendly here. I spoke with a lady by the name of Juanita and she was so friendly and helpful. 5/5 starsss!!!

Juanita was most helpful in my experience with public storage

Well I was treated nicely and was done in no time thanks to ms. Juanita for being patient with me

Customer service A+ the PM is very helpful with answering your questions for storage needs

One of the best public storage managers yet!!!! Mrs.Juanita had a great spirit and just wonderful business… that lady needs a raise immediately…great customer service

I just love how nicely I was treated at this location clean friendly and helpful with everything I needed thanks to the manager Ms Juanita thanks girl

Mrs.Juanita has great customer service and is very helpful.

Great customer service with all questions answered from Ms. Juanita highly recommend this facility.

Omg Mrs. Juanita is amazing she's so sweet very helpful and goes out of her way to help in any way that she can we love her

The management staff at this location is awesome! Ms. Juanita was very friendly, knowledgeable and she provided excellent customer service! I will be recommending this location to my co workers and friends.

Ms Juanita is awesome!! Friendly personality and just absolutely lovable!!!!

The experience of dealing with the front office has been nothing short of superb!

great customer service !

Staff is very helpful and professional. Ms.Juanita is very good at her job , she makes sure that all of your questions and concerns are answered in the best way possible.

Juanita has great customer service and was on top of everything I needed I would recommend her at this location anytime.

Customer service is superb.

It was fun

Super quick and easy process !! Tyler was so kind and made everything go super smooth. Highly recommend !

I rate Ms.Audrey 5 stars She was very helpful THANKS!

Taylor was very professional and helpful with getting my storage unit setup.

This was my first time ever getting a storage unit and my expectations were beyond exceeded. Demetrius made the whole process go smoothly and efficiently all while ensuring I got the best service possible. Very well spoken gentlemen!! I will return here for my future public storage needs! Best part, he introduced me to the app that allows me to open the gates directly from my smartphone. I don’t have to worry about getting out of car to punch in a code. Genius!!

Great experience! Staff was helpful and friendly. The location is convenient and a great location!

Demetris is super helpful, the storage building is easy to access

Great customer service and Great manager. Demetrius was awesome help.

Demetrius was extremely helpful! He made the transition so easy!

Demetrius is a awesome and very sweet manager. He was knowledgeable of everything from unit size to boxes. Great manager all around.

I love the guy demetrius very friendly and professional

Demetrius was way to helpful with reservations and had a answer for all my questions. We are in need of a unit for only a short time and this man made a stressful time easier. If i ever need a storage unit ANYWHERE, I will use Public Storage just because of him. Ty sir

Demetrius was amazing! First time user and went so smoothly. He offered pretty much everything I needed. Thank you.

Great storage and great manger. Demetrius is always on top of his game.

Demetrius was direct and helpful. Only negative comment is that this Public Storage reminds me of an abandoned mine shaft. I couldn’t find pictures online (could have missed them) so it was unexpected to see that this location is not the default layout of other Public Storage locations.

Demetrius provided fast and efficient service. His property his very clean

Demetrius was great. Very accommodating and helpful!

Demetrius is such a great manager and knows what he's talking about he was so nice and sweet. Thank you Demetrius for such wonderful service

Demetrius was awesome and I have a great unit.

Demetrius provided fast and exceptional customer service

Demetrius provided excellent service

Demetrius was very nice and helpful.

Demetrius was very nice and fast. Very clean office and unit.

Demetrius is awesome. He has shown us the best customer service in Birmingham. Demetrius has great storage units and even better pricing. All around great manager.

Demetrius is the best! Super fast, so funny, and really helpful! Big :-)

Demetrius was a great help. Very fast

Demetrius Was awesome. Very nice and helpful

Demetrius went out of his way in the cold weather to help with moving. Excellent service

Demetrius was very helpful and lovely to work with.

First time storing. Showed around by Demetrius. He told me about the security of facility. I did not have to ask questions. He answered everything. I really appreciate Demetrius help. Highly recommended

Great customer service, Demetrius got me the unit I needed very quickly and made sure I was satisfied. I'll definitely recommend this place to my friends for their storage needs. Thanks again Demetrius!!

Demetrius is a great manager. Nice and clean storage building.

Demetrius was of great service today I am very pleased! Thank you Demetrius!

Ashlee was a great help!!!

Ashley was a great help. Amazing customer service

Demetrius was a great help. He was very fast and friendly.

Super inexpensive but nice spaces, and Ashlee is really awesome!

I would like to thank Ashley for being to professional and courteous. She made my bill payment fast and efficient.

Ashlee was such a great help!

Ashlee was amazing. I was panicking about my situation, but she took care of everything and calmed my nerves 😇

Demetrius really helped me out on a storage facility, really kind and helpful.

First time renting a storage unit and I was very pleased with how helpful and informative Demetrius was. He helped my fiancé and I get set up and find the perfect unit size that we needed. Left the office very pleased. Thank you Demetrius!

Ashlee provided awesome service!!

Moved into an apartment sight-unseen and had to store some stuff in a pinch late on a Sunday, found this place open. Decrepit facility with dingy, dark, damp corridors. The door frame on my cell was totally off. You could lock the door and open it by swinging the whole frame open. I asked repeatedly for this to be fixed and it ultimately never was. They also had the soulless nerve to jack up prices during Covid. I exultantly cancelled my unit mid-month and was refused refund for the unused half-month for which I’d paid in advance, a fitting end to an exceedingly unpleasant experience from start to finish. There’s lots of self-storage around town. Do yourself a favor and find something better. Won’t be hard.

Khandi has been a pleasure to deal with and but for her, I would have already terminated my contract. Khandi stepped up and addressed issues/concerns when corporate management wouldn't even return my calls. If this location is smart, they will do whatever is necessary to keep Khandi! Thanks a million, Khandi!

I had a great experience thanks to Khandi. She was an INCREDIBLE asset. She was the first one to set up my reservation and she helped me close out my account. I would not have had such a great experience if it had not been for her invaluable assistance. Thanks, Khandi!!!

Khandi helped us today and was a pleasure to work with! Will be returning in the future and hope to work with her again!

Had a great experience here for the few months that I needed it. Khandi gave exceptional customer service and made my move out process so easy. Thank you!!!

Khandi was great! She was very helpful and got me taken care off quickly.

Khandi gave me 5 star service!

Khandi is super helpful! Always there with a smiling face to greet me when I come! Highly recommend.

I’m thankful you all were here when I needed storage the most. Ms. Khandi made sure I had everything I needed and the space worked well for me. I will definitely tell others how great of a place this is to store. Very convenient location too. Thanks Public Storage, and thanks Khandi for making it happen.

Thank Khandi for helping me out. I appreciate you, and the storage is just what I needed. I promise to tell my friends and family about you and public storage.

Great place for storage and highly recommended! Best service and ask for Khandi.

Great experience! Khandi is extremely helpful.

This place is great! My dad and I collect gravy bowls and other dishes, and were looking for a safe and secure place to store them. We visited several locations in the downtown area and came across several we liked, finally stopping here and meeting Khandi. She was the absolute best- and ultimately the reason for choosing this facility. Very professional and friendly. We’ve referred several other friends here, based off our experience with Khandi and Public Storage. Thanks again!

Front desk representative Khandi was very sweet and accommodating she made sure to make my first time renting very easy and simple

Ms.Khandi was most helpful with finding me a decent unit.

Ive been storing at this location for years!!! Always accommodating...My recent needs have been met by Mason.. Great fellow... and now by Khandi... she has been a jewel.. Highly recommended and in my neighborhood.. Terrific Job !!

Khandi is awesome she tried getting me to stay but I got a place now. If it wasnt for that I'd stay just to see her friendly face. Thanks Khandi I wish you the best just like you've done me.

Kandi is the best! Always as nice as can be and willing to go the extra mile to help out.

Khandi was awesome

Khandi was awesome! So helpful in answering all our questions and had THE BEST attitude and customer service. Will absolutely recommend

Khandi made our experience great! We were in and out with all our questions answered secured with a new storage unit all under 30 minutes. So helpful and friendly! 100% recommend

Khandi was very professional and courtesy. The facility was clean and a good location .. Looking forward to using this property again...

Great customer service! Khandi was very friendly, thorough and helpful.

I have had a unit with this facility several times through the last 20 years, most recently a unit I'd had with them for the past 4-5 years. I gave them my 'vacate' notice for the end of April - and did indeed vacate by end of day April 30. But the next day received an email that validated I had vacated but said I owed another month's rent. I tried to call, the usual number I called, and couldn't get to the facility. It was like, in a day, I had completely dropped off their system and couldn't get to them. I pressed a different option and got to someone, I guess, in their national office. #1 - this person apologized and assured me that she was certain they could get the situation corrected to my satisfaction - and #2, gave me the personal phone number for my local property manager. I called 'Candy' - and she assured me she could help, looked at the information she had - and told me not to worry, assured me I didn't owe anything and that she could/would correct the information on their side. My point here - day to day, you don't see property managers on these sites. You really only interact with them when you have a question or an issue. Every time I've had a question I've been able to get to someone who answered it. Every time I've had an issue, the same thing. Everyone I talked to was empathetic and professional. Each time I hung up the phone glad I had called. I'm not crazy about their rent fees - but frankly, regardless of what amount you pay, if it comes with good service, that is no small thing. Thanks Candy and Public Storage. Grateful for you today.

Kandi was very nice. I was new to opening up an account at a storage unit and she was there to guide me along the way. Even when I got lost she called and asked where I was and helped me to the location.

Khandi was so helpful! She was so kind and very easy to work with. Very professional! Great experience!

Khandi was a wonderful! She was very helpful and polite to me and my uncle during the whole experience. Khandi deserves a raise or a promotion for the help she is doing with this company.

Great service! Khandi was so helpful when renting a unit. Loved my overall experience with her!

I came in after hours last night and their was a lock on the unit and this very nice lady named khandi came out and helped me very nice of her She was awesome

Khandi is amazing help me out so much . She is so sweet and made my day 100% better I want to thank her for that ..

Khandi was extremely helpful and made the process quick and easy. Thank you so much Khandi!

Easy and smooth check in as well as proactive follow up once reserved online

Khandi provided great professional service! She was very nice and helpful to our daughter over the phone which was the main reason we selected the place.

Khandi was wonderful, and helped me with everything I need. Explained how the process worked flawlessly, and made me comfortable storing my belongings at this location.

I am a return customer. I have rented here last year after school was out. I decided to go ahead and get a quicker start this year as I remember the manager told me to come sooner this year because I could get a better deal before the rush. Mason saved me a bunch of mony. shows that he cares about my needs.

Just finished up stay here. Everything went very well. Will tell friends and family. Mason was a pleasure. Recommended renting here.

It’s one of the best places u can go to and get great customer service.Khandi was very professional and was extremely helpful, Thanks!

I've stored here for many years. I was approached by this guy Mason and was asked to give a 5 star review here on Google for $10.00 Disgusting!

Mason clearly understands customer service and was a big help during my move. I will definitely recommend Public Storage based on the service that Manson provided..

Great Service. Alex answered all of my questions about my storage needs. Thanks Much Alex!

BUYER BEWARE PAYING IN ADVANCED! DO NO PAY FOR A UNIT UNLESS YOUR READY TO MOVE IN. I reserved a unit and paid for it in advance of my move. After moving I discovered I did not need the storage after all. I never put anything in the unit, in fact, I never even got a code to enter the building, but I got $0 refunded. If you pay them you wont get anything back even if you never step foot in their storage area.

Chantara was great

Khandi was incredibly helpful and efficient! Thanks for taking care of getting my storage unit and making it easy.

Khandi was RIGHTEOUS AND AWESOME. And superior in her knowledge of space size. Im glad she was here to help.

Chantara gave great service!

Just finished up second time renting. Experience was jus as good as first. Mason was very good to me.

Chantara was awesome

Great service

Great service

Mason has been helpful,as well as,patient.I am slow sometimes & he has been very accommodating.

The employees here take great care of their customers. I gladly recommend this facility to anybody who has storage needs.

Jaydell gave 5 star service

Great Customer service and really helpful!

Jaydell gave me a 5 Star Service. I hope to meet Another Jaydell in the Future. Awsom personally. 👍

This place has great service and good pricing. Jaydell was amazing and so helpful she made the process so easy. I would recommend this place because it's awesome!!!!

Jaydell made the process of moving out of my space very easy! Would use again.

Jaydell was super helpful and made the process quick and easy!

Jaydell was wonderful, sweet, and so helpful! She went above and beyond answering all and any questions we had. She was truly exemplary with customer service and we would recommend this place!!

Jaudell gave an amazing consumer service while I was there today. answered all my questions and helped through everything

Jaydell was very helpful while I was trying to find the storage I needed.

Jaydell gave me 5 star service

Jaydell was very accommodating

Jaydell was super sweet and really helpful! She explained everything in the rental agreement.

Great Service and price. Jaydell was in service and everything was smooth and clear.

Good service.

Jaydell gave me 5 star surface! She was extremely helpful!

Jaydell gave me 5 star service! She’s absolutely fantastic!

Jaydell gave me 5 star service

Jaydell the best

Jaydell gave me five star service she was awesome

Jaydell gave me five star service. She was so kind and polite when I came in to pay my bill.

Outstanding customer service!

Kate was very professional thank you all

Ms.Kate Is Heaven Sent !! Best Place In Town To Rent A Storage Unit

Great service from Kate today who helped me select the right unit for my needs and got my rental agreement all set up; she was friendly and so helpful. I was surprised that I had to buy my own lock, insurance on the unit, and covers for my furniture to protect against damp, but I haven't used a storage unit in years so I guess that's just how they operate.

Thanks Kate

Kate was very knowledgeable and accommodating.

Kate was great! Very helpful and patient.

Great customer service from Kate! She was fast and effective! :)

Kate was very polite and helpful. She answered all of our questions. You all got a good one in Kate. She even let me show off my little dogs! Thank you Public Storage!!

Mason was very helpful and professional. I would definitely recommend this place to store your belongings.

Ms. Kate was very nice and helpful with making my payment out of state. Thanks so much Ms. Kate

Mason has been very helpful storing my items. Always friendly and willing to solve any issue I had. Just needed a new lightbulb and he fixed that for me right away.

Crooks

Disappointed. Made reservations on August 31 for a large unit on September 15. When I got there they had sold my unit. They offered my a smaller one... If I wanted a smaller one, I would have ordered one. I received 2 calls confirming my reservation even though the unit was sold.

Mr Terrance was amazing great service really knowledgeable of how job

My 88 year old morther needed a unit t9 store her items. She needs things explained to her very slowly and thoroughly. Mason was great with her and made sure she understood all of the terms of storing at his location. He was very patient and professional. Would recommend to anyone. Update: been here a couple weeks and things are still great. Final update: we just moved out of unit. Items were in good condition and process was easy. It needs to be noted that big trucks cannot fit in building, but other than that itwas a great experience. Mason was excellent.

Great first impression! Kate was very understanding of my predicament. In which she was exceptionally helpful in making my experience a positive one. A+ customer care.

Ms. Kate was very helpful in assisting me to find a space to meet my storage needs. Great attitude and made sure that I was well taken care of.

Way cool

I have been at this location for 3 months now and I have nothing but great things to say about this business and its staff. Having had to store my belongings many times, due to being an active duty Marine, I know a few things about storage and what to and not to expect from a storage facility and its staff. I initially was in the process of moving my storage unit from Chelsea,AL, my home of record, aka where i grew up....to the public storage West Oxmore location due to having lived downtown for 4 years now since retiring from the Marine Corps. I stumbled upon this location noting that it was less than two miles from my current domicile. Upon walking in I was greeted by a very professional young man named Josh. He was able to assist me in transferring my unit from aforementioned locations to this one with ease and diligence. This gave me the ability to collect what few things I had already taken to the West Oxmore location and the remaining items from the Chelsea unit with a virtually stress free process, because as we all know moving is a stressful endeavor. Not only that but a month later when I expressed the apparent necessity for a larger unit, the resident manager was able to facilitate an upgrade in units by size very swiftly and professionally. I would definitely recommend this storage location to anyone who lives in the Birmingham, Lakeview, southside, or Avondale area as it is locate centrally to these locations and offers peace of mind and ease of access to you stored belongings. sincerely, Very satisfied Customer

Mason is great. He has been super helpful and kind. He has helped me with everything i need. Would recommend.

Christina was awesome! Very helpful and sweet!

I have a storage unit at the Huffman location but I stopped by the location in Southside to see if I owed anything and the woman working, Cristina was very courteous and helpful! I would rather deal with her than other employees bc she does everything she could to help me both times I have been to see her! Thanks for all your help Cristina!

Christina was very informative and nice.

Convenient and Mason always provides great customer service!

Very professional and easy to work with

Leaks a lil towards the edge of building

Easy access , fairly clean, and reasonable prices auto paid monthly.

Mason has provided me with great service the 2 years I have been here. He knows how to treat customers. Highly recommended

Mason is the best made me feel safe and got me the size I needed. I am a returning client of 28 years

Such great customer service and a wonderful location. Brianna was so incredibly friendly and helpful. Turned my day around.

I have received great service and Mason is very helpful.

I enjoyed getting my storage unit. I had my daughters with me and they even had a nice time with management. I was very pleased with how nice they were. It was a bit hard for me to find but worth it.

Raven was exceptional and very professional. Great customer skills.

Mason was very helpful. Highly recommended. Very friendly.

My family has been here for 4 years. We have dealt with several managers on site. Most have been just ok. The current manager (mason) has been nothing but amazing. He is always out cleaning and talking to the tenants here. Everytime I see him he asks if there is anything we need. He knows how to treat people. Highly recommended.

Raven was wonderful!!! Feel very good about storing here! Kimy @Birmingham Estate Sales

Experience was great. The original unit I selected was going to be too small. The manager (mason) helped me choose the right unit for the best price and I couldn't be happier. I even made my own gmail so I could post this. Great service.

We have had a stressful time moving with house seals falling through and things not going our way. The only thing that as been good is Mason and his customer service. He is always so very helpful with anything we may need. If you want to get some items out of your house or need to move, we highly suggest you come here for the great service.

Raven was a great help when we needed storage and were in a time crunch. We were in and out in 20 minutes and had our unit set up. Secure place and well lit! Thanks again Public Storage!

Raven is very helpful and professional. Keep up the good work...

Great service. Mason was great. Highly recommend.

Mason did a great job for us. We were in a hurry and he took us thoroughly through the rental process without delays. Very professional and provided great customer service.

Joal was very polite, knowledgeable, and welcoming. The prices are a little higher than uhaul but worth the extra cost. I was unsure on a few things and Joel explained information appropriately. Although there were a couple of interruptions Joel handled the situations correctly by interacting with myself and handling the other people needs. I wouldn't have had the experience any other way.

Oh, my goodness. Mason was so incredibly helpful! He helped me find just the right unit, explained the discounts, reminded me of the pro-rated amounted, and is pro-active in his customer service. My personal experiences with other places pales in comparison... in fact, there isn't any comparison.

Mason was amazing. He helped my son move in to his space. We ran him all over the place looking at units. He never acted as we were wasting his time. He was so kind and actually very nice to talk to. Thank you so much for helping us Mason. You made a stressful situation, enjoyable. Go see Mason if you need storage!

Great experience and customer service with Joel here at Public Storage.

Awesome place to store downtown, they make it super easy

Raven was a wonderful help with everything keep up the job...

I just came to buy one thing because I am moving and I got to talk with raven, and she suggested thing on helping to pack and protect my belonging and great job on merchandise selling raven good job 10 stars if I could give one... And I'll be back to shop with raven

I had this unit for a couple of months while my wife and I were trying to find a house to live in. My only complaint is that the roof had some dirt that fell on my belongings, but not that much. The service staff are very pleasant and knowledgeable. A polite guy named Joe checked us out and was very courteous even though I was being confusing. I would use them again.

In addition to previous security problems, the last time I want retrieve something from my unit, I experienced the following: First, when I pulled inside the gate the attendant nodded to a bystander on the outside and pointed him to follow me in while the gate was still open - so much for good security... Then, I became "locked in" with my vehicle - upon attempting to exit I could not get the exit gate to accept the code, so I call the attendant at the desk. After 15-20 minutes she was unsuccessful in getting it to open using her office computer and giving me alternative opening codes over the phone, so she had me back my vehicle all the way down to the entrance gate (not an easy task, very narrow drive, sharp corners, and steep inclines). Oh yeah, I also noticed when I was at the exit gate, the walk-through door to the outside next to the drive exit gate was wide open, allowing the public full unrestricted access to the inside of the building where all the units are located; again, so much for good security.... Upon arriving w/ my vehicle at the entrance gate, it would not accept the exit code either and it took another 15-20 minutes for the attendant to finally, per someone she called on the phone, to get the gate to open. Did I mention when I first rented the unit in addition to numerous other security problems I encountered, I was also told the monthly insurance and associated charge could waived/cancelled after the first month, then once I got my storage items moved into the unit I have not been allowed to cancel the insurance and have to bay the additional re-occuring monthly charge? Next time I need a storage unit, I'll certainly avoid this one!

Joel was super friendly and awesome!

Mr. James is very courteous and attends to my needs. He is a great customer service agent and is a great asset to your business. This is every time I come to the office at Oporto.

Staff was always very courteous and helpful. Very neat layout. You drive up and through the building. Lighting in some areas could be brighter, as some smaller units do not have their own interior lights. Great overall experience.

Joel was very helpful. He went out of his way to get my questions answered. Great service

Joel was a great employee

I've been storing at this location for a little while now. It has been a great experience. Mason has been really good to my wife and me. We moved from Ohio, so it has been rather stressful. However, Mason has gone out of his way to make sure our storage experience is as little stressful as possible.

Joel was amazing! Very friendly and professional. Service was fast and he even stayed a couple minutes late in order to further assist me. Great experience!

Shame provided great service

I got to talk with Ms. Adrianna she is so awesome and helpful, she's also very fascious but she is always on top of things thanks again Ms.Adrianna i will be back

Came in again today. To check and see if the 5 x 5 unit that I wanted was available. Got to meet ms. Adrianna again once again she was awesome as usual. She also referred me to a different locations. I Turn down referral because I would like to store where she's working. As I know that my things will be secured an taking care of. I have been back-and-forth storing with public storage for many years and never have I meet someone so sweet as Adrianna. Keep up the good work girl you will go far.

Very helpful and I received a nice clean storage unit. SheKeria mad my check-in process a breeze and fully answered any questions I had.

She'kerria is the bomb! 5 stars all the way!

Fabulous

I had a great experience storing with this business. The workers are all very helpful and available when I need them. As a college student away from home the workers were very friendly as they walked me through the process and explained many things to me. The facility is awesome and I would recommend this business to anyone!!

Great service

The service was extremely friendly. She made sure that our storage unit was as convenient as possible. I would definitely recommend this unit to someone.

Great service! Very accommodating and friendly.

Brenda is great!

Mrs. Brenda made my experience a total breeze. Couldn't have been nicer. She even stayed a second late to make sure I was taken care of. I would recommend this place for any storage needs. Best in Bham.

Easy process, lots of options for unit sizes and locales within the property. I had a specific vision for what I wanted and they worked with me to get exactly what I needed. Move in was easy, staff are friendly, I'd highly recommend them. Location is great too, very centrally located for the Birmingham area.

Ms. Brenda was the best! She was very polite, kind, sweet and made sure I understood everything. I have no problem with storing my items at this location, knowing I have an employee like Ms. Brenda there. Five stars from me Ms. Brenda keep up the good work.

Had to get a storage unit for all of my stuff during the week of Christmas. Brenda was amazing. She showed me different sized units and got me set up in the perfect one. She made sure to get me some boxes, tape an other things that I needed in order to make moving as easy as possible. She was beyond amazing and the process was so easy. I couldn't be more satisfied!

I had a unique problem - a car in Portland, OR that has been sitting on the street for months and needed to be put in storage. This turned out to be more complicated than expected. Shae worked with the Public Storage location in Portland to figure out how to deal the situation, and a little over an hour and multiple cross-country faxes later, the vehicle storage unit was purchased and everything taken care of. Without her competent, superlative handling of the multiple issues involved it probably wouldn't have happened. Shae went above and beyond to help me out, and I'm very grateful to her.

Im in a transitional period in my life and Kishawn made it soooo much easier. Super nice, worked with me and she was professional and courteous. Couldn't have asked for anything more. Thank you!!!

Jennifer was very helpful and polite. Great to do business with.