Public Storage Self-Storage Units at 9856 Parkway East, Birmingham, AL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 37/moSmall 5'x5'
$ 37/mo $49Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 47/moSmall 5'x10'
$ 47/mo $63Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 77/moMedium 10'x10'
$ 77/mo $102Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x30'Online only price$ 169/moLarge 10'x30'
$ 169/mo $225Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 426)
Alexandria has a Nice personality & good customer service.
Good Afternoon The lady that served me at the Centerpoint location in Alabama was very pleasant very knowledgeable and very educational in reference to the storage unit. She went over everything very patient and I appreciate that. Thank you so much.
I got up early and drove over an hour to get there right at 9;30 when they were supposed to open. On-site manager was late we had to sit and wait 20 minutes. This was the dirtiest Public Storage Facility I’ve ever seen.
Lisa was a absolute gem at the ParkwayEast location. Very nice and professional!
Ms.Lisa is awesome,that’s all five stars all around!!!!!!😍😍😍😍
Great customer service Ami was an big Help
I CAME INTO HERE LOOKING FOR A DEAL AND CAME OUT WITH A BLESSING..and Ms.Lisa was the most perfect Representation of customer service I have experienced in a while...I almost purchased 2..lol but serious she is wonderful
Lisa was very kind and helpful and I appreciated her willingness to help me out
Lisa was very sweet and nice to us.. she also helped us on a good deal.
Ami is always great help!
Ami was great! She did wonderful on the presentation of the units and answered all my question quickly and accurate.
Thanks Amy for all your help you are truly a blessing so kind and sweet thanks again
Ami and Jakerria are awesome workers. They are very nice and professional. These two are the perfect duo. Their customer service was splendid! 100000/10 RECOMMENDED!!!
Jakerria has excellent customer service. She is very sweet and helpful. I hope to see her around for a long time.
Ami was great!
Customer service was OK
Jakerria was very nice and professional. She is a good employee.
Latoya was so helpful and patient with me and helpful thanks so much
Wonderful experience working with Ami keep the good work up.
Toya is the absolute best!! Thank you so much for all of your help!! I highly recommend!!
After allowing me to rent a unit online that wasn't available, I was transferred to this location where Property Manager Ami, politely and professionally handled getting me a storage unit, like it should've been to start with. She definetly is the 5 star employee here and the sole reason I'm not rating way lower! Couldn't even tell she had an injured/thrown out back, and made no excuses, not even while happily walking me back to my unit. Very knowledgeable, kind, professional and obviously tough! She made me a (happy) customer, when I was beyond ready to cancel everything and find elsewhere to store my items. She deserves a raise!! (And paid vacation ;) )
I caught Toya 15 minutes before closing and she was awesome for showing me 2 storage spaces. Nice personality & good customer service.
Great customer service from you guys, Ami is on point and knows her job well and went over and beyond to help me
Amy was amazing and wonderful .. Her personality is so customer friendly. PS has a good one on their staff
Ami was excellent with her service it was simple fast and easy thanks for being patient and kind with me!!!!
They are a very nice company especially Ivy
Ivy is a awesome property manager and she is great at what she do
Ami was awesome!! Great service
It served it's purpose. The only downer was no staff on site for any kind of assistance the 3 times I was there. Had to go to another location for help getting the unit.
Amy was a great help to me and my husband with getting our storage unit! She provided excellent service!
Jakerria was amazing ! She helped me at the last minute She is very much appreciated! Great customer service !
Jakerria and Ami were very nice and professional. They helped me with decideding the perfect size unit for what I need to store.
Ami provided excellent customer service and was very friendly; very positive, upbeat attitude. I would highly recommend this storage facility. Thanks so much, Ami!!
Jakerria & Ami under the circumstances they were dealing with and still had superb customer service thank you girls
Jakerria and Ami They were very helpful and give us some moving Supply and help us
Jakerria was the perfect employee
The customer service here is great Ami is so helpful
Great place to store your belongings along with the great customer service I receive from a young lady name Ammie!!
Ami was a fantastic help!! She went above and beyond to make sure we were satisfied. Will definitely do business here again!!
Ami was very helpful & detailed when I came in today to price a 10x10 unit. She showed me the unit so that I can be sure what size to rent when I do my rental online. I will be back when I'm ready to rent a unit. GREAT CUSTOMER SERVICE!!
Ami was a lot of help. The property looks great.
Ami is the best
Ami Is great! Excellent service
Deana WAS WONDERFUL‼️‼️‼️
Awesome storage the manager ami is so helpful and nice her voice and attitude is so inviting until you ask about using her dumpster that's a big NO lol but I enjoyed using them
Public storage is very fast and efficient. Great team. Ami was great! Thank you Ami
Excellent service from Deana!!!
Briona represented your company very well. She is definitely a person that you would want to represent your agency. If at anytime I visit your establishment I would live for her to help me. I would recommend her to my business partners at any given moment. She has a pleasant personality and willing to go the extra mile to help her customers. She definitely deserves everything that your business has to offer. Thank you for your time in reading this review. Audrey Patterson
Briona was very knowledgeable helpful and friendly. I love the people at this location.
Deana was great with showing me around great customer service
I have never had any issues from this location. Amy was very nice and helpful. She was able to answer every question I had. Thank you Amy!!!
Very great service today at public storage!!!!!!!!!! Thanks Ami and Deana
Surely,After checking out the units was very nicely done. I no,I cab say the Artendant Nilda was perfectly patient about supplying my need. Advise anyone to visit Public Storage for any kind of storage. Today,I am visiting Amy another asst. Leader for Public Storage. I found Amy just as nice as the first leader I gave attention too for being search a swell attendant leader for public. Amy was very nice,worn a pleasant smile as well. Friends,come visit Amy let her serve U in getting a unit.
AMI, was awesome,HELPFUL AND EXTREMELY KIND I RECOMMEND PUBLIC STORAGE ON PARKWAY EAST
You all truly have an outstanding and great representative in Ami.She was very patient and courteous and even went beyond the call of duty in order to assist with my dilemma.She is very nice and a nice person and listens and helps resolve any problems you might have.Thank you sooo much Ami for being patient and overstanding with my situation...Be blessed and have a great day.
Ami provided me with great service
It was fun
Ami has great customer service and was a lot of help! Highly recommend her :)
Ami provided me with great customer service!
I rented 1 of their units online. When I got there the unit was full with a lock on it . I had to go back to the front and explain to the lady that the unit had a lock on it walk back again to the unit with her to say yup there's a lock on the unit. Took her 45 mins to to get me a different unit.i used the unit for 20 days.i was called up there about them removing my locked by accident I had to leave work to get another lock when I got there it the wrong unit they were talking about. The lady says the were going to remove me from the wrong unit in the computer. She never does ive been up there at least once or twice every month for a unit I font own. I had remove and close the account out after 20 days its 6 months later they are sending me to a collection agency after the woman who rented the wrong unit to me has said it I also have it in writing and video. They will not remove it. Also the unit they gave me was disgusting it was filled with junk from the last person that rented The unit she definitely didn't want to clean it let alone do what little moving that she did.i did it. During the time of renting I ended up paying for 2 units without knowing and also the collection agency now. BEWARE AND CAREFUL the manger will not answer or call you back.
Ami provided me with great customer service.
Amy was such a help great customer service and so sweet I greatly appreciate her help💜
I went to public storage to ask a few questions about their units. I was helped by Ami, and she was so nice. She was very informative and gave excellent customer service. She was knowledgeable about the things I was asking and helped eased any concerns I had.
Went into the public storage on the parkway in the lady that was in there was very nice answer all the questions I had and have good customer service nice job Ms.Ami
Jonica gave me 5 star service
Mr.James give great customer service !!
The location was clean and the staff (ami) was really nice and professional. Would definitely recommend.
Ami provided with all of the information that I inquired about for storage. She had such a great and positive attitude.
Ami's customer service was great. She was informed and answered every question I had and had a good idea of what I was looking for. The units look great. The metal is a great alternative to the sheet rock problem other storage facilities are having.
Great manager. Demetrius was awesome. Vert fast
Ami. Provided excellent service. Loved her attitude..Beautiful personality😄
Ami has excellent customer service and very sweet attitude.
Every time I come to check on my unit Ami is always a great help!!
Great employees! Very nice and helpful everytime I visit!
Great storage. Demetrius and Gabby were awesome
Miss Gabby at the building was great help. Any questions I had she was there and was very respectful thanks for the help...
They have the Most helpful and bright staff. They want to help you in every way possible and will work with you to give you the best rates and keep your units protected and safe. I also want to add a personal 5 star rating to employee Gabby, she went above and beyond to help fix an accidental mix up with our unit. She was fast and efficent and true to her word kept in contact with us ti update all errors as they were fixed. Her personality stayed brught and she never made me feel as if i was troubling her. She stayes on top of the situation till it was finished. I Love her attitude and care for people not just as a customer
Rented a storage unit with Demetrius and Gabbie and they were awesome. They made sure I had the best clean unit and it was a great price.
Gabbie and Demetrius were very kind informative concerning upcoming units and units available now. They gave me the best available unit and lower my cost/ space wise... if I had to get an additional unit I hope peaches would be At this location . rwrightbe
Gabbie and Demetrius were awesome. Rented a unit and they knew exactly what I needed.
Public storage is a great place to store. Demetrius was very helpful. He called to make sure I didn’t need any thing or help. He helped my movers get to my unit. He even allowed them to bring a semi truck for my stuff. Highly recommended storage facility. As a teacher, I really debated what to do with my school supplies but it was so wonderful meeting and storing at this great facility. When I moved out they even gave me help moving items away from my unit
Great manager and service. Demetrius is awesome help and Ms Gabbie was awesome help as well.
Great customer service. Manager was awesome. If you need storage go see Demetrius at Public Storage
Great manager and awesome customer service. Demetrius help me get my account to an affordable rate and he was really nice
Ami gave such wonderful service to us for our storage unit. She even went out her way to check for cheaper units for us at other Public Storages. Not only do they have amazing customer service. The storage units are very much worth the prices. Thank you again Ami!
Demetrius called me daily to make sure we were ok with our unit. He makes sure that it was a great size. Public storage is a great company
Bought boxes. Nice price and great manager. He explained how to pack and what to use each one for.
I have been here two years and i finally got a manager who understand and is willing to help me.
Demetrius very fast and helpful. I really appreciate his help
eRental process was easy and very fast. There was not a lot of questions and you get EVERYTHING you need. Got to the property and Demetrius welcomed me very friendly
Demetrius and Gabbie we’re very helpful. He went the extra mile to make sure I had the best unit . She explained everything very detailed.
I am finally vacating and I experience a great manager and company. Clean unit and very nice people. Demetrius has a great manger and deserves a pay raise for his tremendous work
Gabbie was awesome!
Very fast and efficient service. Manager is great and pricing is awesome. Demetrius is a great help
Quick fast service. Greta manager
Demetrius was great very professional and informative
Public storage is the best storage in Birmingham. Clean units, nice staff, easy and accommodating.
I needed to transfer but the manager help me save and keep both units at a really great rate
Gabbie is the best....she made me smile on a very difficult day💜
Demterius is very helpful, informative and knowledgeable of his job and does an amazing job!!!!!! He's the only one that I would like to deal with, not saying that anyone else there isn't good... He was the first encounter I had and it was the absolute best!!!!!! Great Job Demetrius.......😍😍😍😍😍
Demetrius was very exceptional. He found me a great unit for a really low price. Highly recommended
Gabbie is so sweet. She is very helpful. I work for a Carl dealership and I know customer service. She was so helpful and I am very grateful
Semi accessible location. Spacious facility. Helpful staff, thanks to Demetrius for great help!
Demtrius was great and very professional loved the service
Demetri was very helpful. Keep it up young man
Jaydell was very helpful. Reservations were done quickly. Storage unit and grounds were very well kept and maintained.
Demetrius and Ms Sheila were great. Quick and fast service and made sure I protected my stuff
Demetrius was amazing! Super helpful and friendly 👌
Demetrius was an awesome help!!!! He ran us through multiple storage options and helped us find the best one
Best storage place around. You will not ve disappointed Richard and Demetrius have made it much better than it was.
Demetrius was very helpful and friendly and tried his best to sell me everything in the place.
Demetrius showed us the best unit and even made sure we had boxes
I really needed a space and the representatives were amazing help. Highly recommended
Demetrius showed me the best unit. I was really in need of a unit to store my stuff. I did not know what i would do without Public storage.
Demetrius great salesman, very nice. telling me about the discount, thank you Demetrius
Peaches gave amazing customer service, I would highly recommend doing business with her.
Richard showed us the best unit ever. We were in a hurry and needed help and he was ready
Demetrius provide me with great service
They was very nice to me made sure I had all the information I needed everything
Best service ever. Walked in and Gabbie was eager to help. She made sure i knew what i needed
Demetrius was very helpful & friendly , he described everything so perfect he made sure he showed me my unit and how to accesss my code. Oh yea and the prices was very affordable & reasonable!
Demetrius was excellent he explained everything to and gave me some good advice on my storage.
I have used Public storage before and had a great experience. I recommended them to my sister and the same great customer service was given. Demetrius was amazing and he helped my sister to see and hear because she has difficulty with that. I really appreciated his help. He explained everything and gave her all the options that would work for her. Awesome experience! Thank you!
They sold all my mom stuff RIGHT AFTER she made TWO PAYMENTS on her storage fee! Now she has to start all the way over! They even sold the pictures of our family she didn’t get notified or nothing. They’re not even apologizing about the situation or is they reimbursing her ... her money back!! I WOULD NOT RECOMMEND
Demetrius Provide exceptional service today. Highly recommended
Richard made sure I had everything I needed during my time at Unit
Demetrius and Richard are wonderful customer service people.
Clean property. Nice staff
Demetrius and Gabbie showed out.!!! They are some of the friendliest people in customer service
Demetrius and Gabbie were awesome. They made sure I had everything I needed.
Very helpful during the setup process. Staff was pleasant and very accommodating. The facility was very clean.
Peaches gave me wonderful customer service. She was exciting and fun to talk with and very knowledgeable about the spaces and everything I needed to know and how to get into this location. Other associates could learn from her customer service attitude.
They are great guys here.
Tyler was great
Kimberly great customer service will recommend to family and friends.
Peaches gave excellent customer service!!! She need a raise!! I would refer anyone to that location.
Peaches gave excellent customer service!!!!
Excellent customer service. Richard was friendly and explained everything 🙂
Peaches gave very great customer service, i would definitely recommend doing business with her!
Jaydell gave me and my family 5 star service in which we have never had any experience using this facility. She answered every question that I had truthfully with no hesitation. Her spirit was amazing. I am very thankful she was the one that helped with my service.
Jaydell is a sweet person and provided excellent customer service!
Amber is ALWAYS so cheerful and happy to help never has a attitude
The storage units was horrible
Teri gave me 5 star service
Teri gave 5 star service!!!
Teri still giving 5 star service!!!! Great place!!!
Teri gave me 5 star service!!!
Teri gave 5 star service to my mom
Mrs.Terri was great she was a big help and was really concerned about us Thank You.
Chantara great service
My mother place her stuff in storage at this location today, and the customer service made me feel like I was at chick fila. The young lady was so nice to my mother, I felt she was in good hands
Teri gave 5 star service
Teri gave 5 star service
Teri and chantara were great
Teri gave me 5 star service!!!
KAM IS AWESOME!!! VERY HELPFUL
Kam was really sweet and helpful to me and my kids
Chantara and Kam😍these two girls were wonderful and very helpful. I just got operated on and they were very patient with me. While processing me they gave .e one of their chairs so I. Ould sit and be comfortable. They both have excellent customer service. The place is clean too. I would recommend this place to anyone
Kam gave 5 star service
cantata gave GREAT service
Very nice and helpful people. It's clean and convenient. I give the service 5 stars
I was helped by Kam-she was excellent in helping me chose the right unit and I really enjoyed meeting her she is a great asset to public storage.
Good customer service.
Chantara gave great service
Terri gave me The Absolute Best Service of All Time in the Nic of time! Great Job!
Jaydell gave 5 star service
Jaydell gave me 5 star service. She was sweet and seemed like a great asset to your company!
Jaydell and Michelle were great!
Jay Dell gave me 5 Star Service 👌
Jaydell awesome 5 stars and beyond
Jaydell gave me 5 star service
Jaydell gave me 5 star service today
The manager of this location, Terry is a wonderful person. My experience with her has been excellent
Jaydell and Michelle were awesome kind and happy. I felt amazing dealing with them.
Great Customer service & very helpful. Thanks Teri,Jaydell,& Chantara you ladies are Awesome!🏆🏆
Teri Was Great!!!
Teri was fantastic today!
Jay dell was great!
Teri gave 5 star service
Jaydell did a great job and was very helpful. I highly recommend her!
How can I get your price list?
Jaydell was a very sweet lady who gave excellent service. Better than the other people yall have had before. She's very valuable to your business
Jaydell gave us excellence customer service
Just used the parking lot to turn around. Great storage place though. . Near my home.
Jaydell at store #21609 was very professional and answered all my questions. Great quality service.
Teri gave me 5 Star Service!!!
Teri gave 5 star service
My mother-in-law work there may she rest in peace
Will try and sale ur items
Great service, helpful people, Kate especially helpful.
Pre did a good job helping me find a good space.
Pre was very polite 5 stars
Pre was excellent at going over my terms and contract with my unit she gave great service *****
I've rented an unit from this location before and this time, the service was better by far. Kate got me set up quickly. She was very helpful and polite.
Kate was my representative. Their computers were not operating properly and my online reservation was showing up a higher price than what is was supposed to be, but Miss Kate with her supervisor’s assistance took the time to do an offline application and honored my online reservation. Then ha e us the $1 move in special they are currently running on top of our online deal. The customer service was phenomenal and the conversation was enjoyable. I definitely will recommend going thru them for any storage needs. Also the prices are understanding and reasonable.
PRE at 9856 Parkway East, Public Storage knows her stuff!!!! She is very informative, answered all my questions, helped me make informed decisions, and checked on my shipment the day we arrived.... just awesome, efficient. customer, service!!!! Thank you, PRE
Peaches was very helpful and had great customer service skills thanks for all your help.
Pre was so helpful
Pre was very nice and patient with me she gets 5 stars today
Great experience. The staff there, I believe his name was Joel, was very knowledgeable and courteous. Solid facility and excellent customer service made for an even better experience. Would definitely recommend!
Teri gave 5 star service!
It's ok location
Terrance great customer service!!!
Terrance... 5 stars! He is a down to earth, funny guy. He gave great suggestions on how to keep our things safe. Great customer service!!!
Had me in and out in no time!!!!
Terrance and Tyler were beyond awesome. When I rented my unit, Tyler was still in training and only had been with the company for 2 weeks. He was so nice and very knowledgeable about the units and process. Terrance is a people person and made us laugh throughout the entire experience. Both guys were a pleasure to meet and the work with.
Terrence and Tyler were really great, they helped me and my brother get all setup with no trouble at all. Great personality and excellent customer service.
Great service Terrance and Tyler were dynamic I highly recommend
Awesome job Mr Terrance was perfect great service trainer Tyler was good as well
Convenient and accessable
Terrance was a excellent professional and I would definitely recommend public storage and him to anyone that needs a storage
Terrance is a great manager with a wonderful personal
Terrance and kate were excellent great service
Terrance has great coustmer service and is a wonderful man love this guy to pieces will be back for sure
Terrance has great costumer service and is a wonderful person thanks again. Mr terrance u rocks
Kate was OUTSTANDING! I felt sorry for her working in such a horrorible environment. I was scheduled to move into the site on Huffman Road, but the manager decided to take the afternoon off unannounced and was not there for my schedulde move. I tried calling and left messages for the district manager, but she never returned my calls. Kate stayed late to help me secure a unit. It was almost closing time and the movers and I had a full truck to unload. I was saddened to learn that the place was infested with rats. Kate gave me extra mice poison which I used immediately and I went to WalMart to purchase more. I only found one dead mouse and a lot of droppings. I went through a large bag of poison, plus the poison that Kate gave me the first day. When I visited my storage (F005 & C006) I could hear the rats walking around in the rafters at the unit furthest away from the office. My things were covered with rat droppings. 70% of my things were sealed in plastic containers, but the sealed containers, my open containers, my sofa and exercise bike were all covered with rat droppings. I would encourage anyone to investigate closely so you know what you are getting before the movers arrive with all of your belongings. If you can pay a little extra to get in a facility that is not infested with rats, that would be cheaper than replacing your items or having to wash and disinfect everything.
The manager Terrance was Dynamite he really peps you up if your feeling low, knew how to handle his business in a very courteous and efficient way. I'm glad I chose this property and had the pleasure of meeting him.
Mr. Terrance the property manager was wonderful. he made the experience very pleasant able. Very knowledgeable on a space I had a (5x10) he suggested I ungraded to a bigger space and recommended the perfect size. He was so much better than the last property manager. If anyone needs storage in this location please check this location out. 😉
They think highly of themselves, more price increases
Great service and patience Thanks
This is the place to go for all your storage needs. It wasn't hard at all because Terrance was there to help. Great Customer Service!!!!!!!
Terrance is a great customer service right on time I highly recommend
Woo hoo new management in the Birmingham AL market Terrance is amazing highly motivated driven and ready to rent very great customer service skills. Very knowledgeable about his job great guy all around we need more Managers like him in Alabama!!! I highly recommend
I met Terrance (a new manager) today. He had a great personality. and he was able to help me in a timely manner. I was on my way to work.
Terrance and Kate are amazing great customer service I highly recommend
Terrance and kate are amazing great customer service great personality i highly recommend
This is a safe, clean location to use. I have been treated with very professional attitudes by the members of the staff. Lexis is a great Property Manager. I would give a thumbs up to them.
Nikki is a pleasure to work with. The facilities are clean and safe. I plan to do business with this location and Terri is wonderful to work with.
Pollie was new however she was awesome. Her manager is doing a great job training her. Got the unit I wanted in a timely manner. The location is easily accessible and secure. No complaints. Teri gave great service. Made paying my bill quick and painless.
Jonica was awesome! Nice people; they really no what they are doing.
Great SERVICE with a smile n tips on how 2 get the most out of my storage space
Jonica service was very great I appreciate her 100% Thanks! Keep up the great experience
Terry gave me great service this morning I was out waiting early and she said it wasn't time yet but went ahead and clocked in and got me out really job well done
Rachel and Teri provided 5 star service.
Jonica was my sales person and she was awesome, my whole experience was great. Thank you all some much.
Teri was so awesome pleasant and knowledgeable made sure i had all information need made sure my unit was clean and etc !!!! Great Job
If i could give it below a 1 🌟 star i would. Teri is very rude, a liar and unprofessional. Ive had a unit here almost a year and each time its been pure hell to deal with Teri. They cut my lock after non payment for 6 days and threw the broken lock in the inside but didn't close the door back down correctly so now all my items are dusty , bugs and mold. They also went thru my items because i have broken mirrors and furniture , which looks like they tried to climb over to search my items. I will never ever do business here again and i dont recommend this business to no one. Save your money and go elsewhere
Ms. Kate have given us an excellence service.. She deserve a 5 Star.. Thank you Ms. Kate for your service..
Great staff very helpful and friendly kudos to Rachel.
Teri gave me 5 star service
I will NEVER use this location to store anything! At first, my experience started out wonderful! But, after the first few months (of never being late or short on my payments I should add) things started changing drastically! I was not given information that was very important information, the staff was rude and in so many words called me a liar.I have been told lie after lie since April and I will contact the people that can help me with this situation. If the lady that I first dealt with was still there I know I wouldn't be going through any of this. But, just because of these new employees and their attitudes towards me, I will NEVER use Public Storage again and I will NOT recommend this place to anyone!
Teri gave me 5 star service!
Teri was great. Made it easy. Nice personality.
What time the unit have access to it or what the early time i can start uusing it it close at 9 so what time it open
Its a nice place the worker very friendly and very helpful to me and my family thank you so much Ms Racheal for you assit me and my family thank you
Terri gave me 5 stat reviews
Teri at the property was great!!! She helped me at the property.
Teri is always so cheerful and so extremely helpful!! Always 5 star service!!
Teri was absolutely amazing!!!
Terri gave me 5 star service today.
I had a amazing exprience , the associate Racheal Hutton was phenomenal .! Lots of help and very informal .
Actually one of the easiest and pleasant transactions I've had anywhere, but simply unbelievable for the area it's located in. This is a high point for this facility being it's located in a toilet ghetto. This place supplies excellent security measures. Outstanding price for new customers and was continually made sure that I completely understand ALL details. You have to pay a one time rental of a lock, but it's very cheap considering it is top of the line and the one that can't be cut. I apologise to the girl that took care of me. She deserves a raise and just saying...any business in this area, should NEVER at any time have only "one" employee working. Just for safety purposes. It may not stop a robbery, but it will help detour some plus it's just best common sense if you care for the safety of your employees. Should also allow them to open carry on the job. I know it's not this way everywhere, but this toilet is over running with son filth.
Rachel did an amazing job!!!!
Terri was great!!! Very informative. I really appreciate it.
The night manager was awesome and very very nice young lady
Terri was very professional and reviewed all rules and it was a pleasure meeting her. I felt safe and secure.
Racheal was easy to work with an extremely sweet would definitely recommend her.
Just met with Rachel! She was friendly, welcoming, professional and efficient. I’ll def be back to do business with her again. Thanks for taking care of me and my family, Rachel!
The customer sales representative Racheal Hutton was amazing she explained your rates an policies Crystal clearly also she was so polite the best customer service I've ever had an let's not forget her speed her processing speed of payments are lightning fast public storage on parkway east in Birmingham you definitely get a two thumbs up for having such a friendly an intelligent employee on your team like Racheal Hutton.
I went in the store to get some prices on storage units and the lady that worked there i believe her name was Cristina was extremely helpful in finding something to fit my needs and very courteous considering that i am not an easy customer. She even showed me a 5x5 to see if it would fit my table and chairs.i will be going back to this location to deal with her directly and to rent my unit from her when i move next month. I would recommend this public storage location over other storage rentel places i have been to in the past simply because of the customer service.
Friendly, courteous and polite staff. Very professional and helpful.
Exceptional service from Teri with move-in and helping me save money with a $1 special......Thanks Teri and Public Storage
Racheal has great customer service definitely a five star!!!!
Racheal and Teri have good customer service i really enjoyed their personalities and there was nothing but good vibes when i first walked in. I would definitely recommend their store. To Racheal please keep up that bright beautiful smile.
I went in this past Saturday to check on a few things and to get some items out of my unit. While I was there, I had a few questions and needed some assistance. Racheal was amazing! She was positive and eager to assist me and answered all of the questions I had. She is a great representative of the company and displayed excellent customer service!!!
Wonderful people in office but corporate robbed me of $25 after I paid online with a card.7days later returned it to my bank and charged me with a returned check fee! DO NOT RENT FROM THEM!
Teri is a treasure! She made the process simple and explained everything with her sparkling smile! 10stars!
Teri was awesome
Terri has excellent customer service. She waited to take her lunch so I could get my storage unit. She made it easy and fast
Teri was very friendly
Service was great prices reasonable and Terri was was very nice and friendly
Teri gave me 5 star service, Thanks Teri.
Teri was great. She was very friendly & everything went smoothly.
Teri gave me great service......she has great customer service
Great customer service from Marcus! THANKS PUBLIC STORAGE!
Looks very spacious
Teri 5 star service in Roebuck
Teri is a great asset to the company great experience
I really love my experience. Compared to the other storage companies I called Public storage on parkway east was very helpful and informative. Manager Toya was very patient and caring. Thumbs up 👍🏾
The staff was awesome and answered any questions we had
Teri Farley had great customer service and knew all of the information needed to process everything
Teri & Latoya were very nice and helpful.
Great location and great service
Manager is very helpful
Terri Farley provided exceptional customer service. She is an asset to this company
Teri is excellent! Don't hesitate to pick this place. She knows her stuff & is very helpful. Great customer service!
Great service and clean
Went to make a payment for a friend of mine and the young lady named Teri was great. Very friendly and smiled a lot... Good to see that people still take customer satisfaction seriously. Great job!!
Great customer service. Rep. Was very polite, friendly and helpful.
Great service from Teri Farley!!!!!
Really great experience with this facility! Property managers were nice, professional, and very helpful. Access to storage unit is great and security is great. Highly recommend!
Great customer service
Teri Farley was a pleasant person to work with.
Customer service is Excellent. So I will give Teri Farley an 5 star. At the Roebuck LOCATION
I received 5 star service
Friendly customer service from Teri!!!!
Great service 😊👍
Simone was very efficent. She made sure i was well taken care of and suggested the right amount of boxes to help me pack. Thank you
Just rented from Rodney he has an excellent attitude with great customer service he got me in and out in a timely manner with professionalism.
Raven at Parkway East did an excellent job providing information, wonderful customer service, and a friendly attitude on my very last minute decision to move into a storage unit. She got me taken care of in less than twenty minutes and even followed up with me after my move. Incredibly pleased and will DEFINITELY recommend this location.
My wife and I rented a unit with winfield he was great very helpful are entire stay. Thank you Winfield you where great.
Winfield help me find my storage was very helpful great customer service
The young lady that helped me her name was Simone she was wonderful very polite considerate talk me through everything that I need it and I appreciate it that you need more people like her
Simone was quick and efficient. Thank you for the great service
I walked in on a Sunday with no reservation and was surprised at how easy the process was to rent a unit. Simone was my property manager and provided friendly, professional customer service. She said she is from the Hoover store, but was very knowledgeable about this property as well. She assisted me in selecting just the right unit for my needs and explained everything I needed to know as far as insurance, legalities and even made sure my gate code worked and that I knew how to use it. I was reassured about the safety of the property and units, not only is it gated and each unit locked, but there are cameras for everyone's protection. After a long, tiring weekend of moving, this was the one bright spot- it was such a pleasant, easy transaction. I will highly recommend Public Storage to anyone needing this kind of service. Thank you to Simone for making it such a good experience!
Winfield was great my time with public storage was awesome. Thank you Winfield
Kadijah was excellent. Professional and helpful.
Great customer service. Im starting school soon but needed a storage for my things winfield took all of what I had and recommended the size unit I need explain everything I need to know thoroughly. Very knowlegable on unit sizes and products I will need to protect my items thanks winfield.
Winfield is great my wife and i came to rent a unit we where very pleased with the overal experience great customer service.
I have been to this storage several times and im often greeted my Mr. Winfield who has outstanding customer service.He is highly proffessional and always greets guest with a smile.I am ever so grateful to work with individuals like yourself! keep up the great work Winfield 👍😃
I had a great experience with public storage Winfield was wonderful. He help me find the right price the property was very clean and well secured.
Winfield was Great he has been helping has been Great to me since i have been with Public storage for over a year. Thank you Winfield
Winfield was great he did not have the size unit I was looking for but found me a better unit for a great price! Thank you Winfield
Stop by to public storage to view different size units today, not quite sure what size I actually needed, but every question I had Winfield had an answer to. Made my decision less complicated. Great Customer Service, the best I've had since my move to Birmingham....
I was greeted by Datondra Lewis, a manager, with a smile. That is important to me. I was showed my unit and explained the specifics concerning my storage space. Excellent service!!!
Winfield has been great at this location he made are stay with public storage a pleasure. For that we Thank you!
Winfield was awsome came in to view space and he was great i will be renting on saturday he closed the deal
Winfield have excellent customer service. I'll recommend going there if you're in the area.
Winfield did a great job helping me.
I went to public storage and this is my first time in the united states in over 5 years and I need to store some stuff and windfield was very helpful and I had a lot of question and he help with no attitude and he was very patient. I was very statisfied.
Shae has great customer service and is very friendly!!
shae was a great store rep. 💯%
Shae was very polite, helpful. She acknowledged everywhere as they walked in, told them she would be right with them.
Excellent customer service, Jasmine was very knowledgeable, friendly and helpful.
Shae did a great job today
Shae treated me well and made renting a breeze.
Shae has great customer service and personality.
Shae was so helpful with my storage rental. Great customer service and knowledgeable about the rental. Prefessional and courteous...
Excellent customer service from Shae and she went above & beyond to meet my moving needs!
Shae was excellent. Quick and prompt. Made the experience real easy.
Great customer service from shae
Rented today from Shae she has great customer service and very polite.
Jasmine was very helpful throughout the whole process of the rental. She provided outstanding customer service. I will refer other people if they are looking for storage needs. She deserves 10 stars!!!!!
Great customer service and a secured space.
Shae and Mr. James provided "GREAT CUSTOMER SERVICE"!!!
Winfield Vincent was very polite and helpful very professional
Ms.Shae and Mr. James have been sure a great assistance. wish there were more like these two.
Excellent service here! Shae and Mr. James are awsome!!
Shae and Mr James has great customer service every time I come in to pay!!!
Excellent customer service from Shae and Mr James.
The service was excite! ;)
Great and kind guy....Joel
Shae was awesome she helped me with everything I needed.... except the discount lol (inside joke)
Erica was very nice and helpful she is a very sweet girl and helped me and my daughter out alot today
Jen provided great customer service and very informative!!
Just purchased boxes from Ronunda and she is the best. Very helpful.
I just rented at Huffman and Shae has excellent customer service she was very patient and helped with all my needs.
Ronunda is always helpful and nice. I really appreciate her.
The creek was very nice and explain everything...to the best of my knowledge.....
Jen was very polite and nice and she also was very helpful...
Ronunda has been very professional. We love her neighborly spirit as well!
Shae has great customer service she helped me with all my needs.
I have a unit at this location and was very pleased with the service that I received. The property manager, Ronunda was very courteous and explained everything to me. She always has a smile on her face. Because of the service I received and continue to receive from Ronunda I would recommend this property to all my friends. She is the best and sweetest.
Wonderful customer service, clean storage units.... would recommend to anyone
Jennifer great customer service!!!
Excellent very informative and nice. Ronunda was a pleasant person with great customer service skills.
Best experience ever!!! Jen is the sweetest person I've met!!! And Mason was so good to me!!! Stopping at nothing to make sure I was taken care of!!! Great service!!! I will definately be recommending Public Storage to all of my associates!!!
I really enjoyed the service Jen and Mason provided for me today
My experience at publix storage in huffman was Great! It was my first time ever renting a storage and the associate "Ronunda" was very nice and answered every question that i had . I would perfer this location to anyone Because of Great customer service .
Jennifer was great!!!
Ronunda has made my experience the best ever, because of her I will always choose Public Storage!! You rock Ronunda!!
Ronunda was very helpful and considerate during my experience with Public Storage. She answered all questions and provided much needed advice and help. I will recommend Public Storage to anyone who needs a clean space with respectful and helpful employees.\
Ronunda helped me again today. I would recommend her + the team at Public Storage to anyone needing to use any of their storage facilities. She is a huge asset to the Public Storage Team. And I trust her with all my storage needs, without hesitation. Highly Recommended.
Jennifer was awesome. She walked us thur everything we needed to know. She is a great asset to your company. Great personality.
My experience was GREAT...THANKS JENNIFER
Jen was GREAT. I would highly recommend this location
Jennifer here was extremely amazing very friendly I helped my friend move and she was very helpful
I rented my unit at the beginning of the month. I came in with a set price in my mind but the Property manager Nikki offered me a rate that was below what I thought I was going to pay. Nikki was so nice and helpful, she exceeded all my customer services expectations. I went back in today to ask some additional questions and she was there to answer all my questions and assist in anyway she could. Thanks Nikki!!!!!!
Public Storage is a well maintained facility. I have found the onsite manager, Nikki, to very personable and easy to deal with. I will continue to do business with this location
Nikki was very helpful and very cool. she made me laugh and answered all of my questions. two thumbs and one toe up!
Excellent service and superior management personal. Ronunda is always helpful and professional. The location is easy to access, clean and neat. Keep up the good work.
Nikki was awesome. She was very helpful and nice. I would recommend her to take care of you no matter what your situation is. Thank you Nikki.
My experience with Nikki was awesome she was very informative and helpful.
Nikki is the best! Super helpful and attentive. Would recommend them to everyone.