Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 1900 Mini Warehouse Road, Birmingham, AL
Address
1900 Mini Warehouse Road
Birmingham,
AL
35244
-
Rent and pay for your space online – today.
-
Move in during gate access hours.
Onsite Manager Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Onsite Manager Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
-
5'x8'Online only price$ 33/mo
Small 5'x8'- Inside unit
- 1st Floor
$ 33/mo $44Best Price Label
-
5'x10'Online only price$ 40/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 40/mo $53Best Price Label
-
10'x10'Online only price$ 79/mo
Medium 10'x10'- Inside unit
- 1st Floor
$ 79/mo $106Best Price Label
-
8'x10'Online only price$ 81/mo
Medium 8'x10'- Inside unit
- 1st Floor
$ 81/mo $108Best Price Label
-
10'x12'Online only price$ 83/mo
Medium 10'x12'- Outside unit
- Drive-up access
$ 83/mo $111Best Price Label
-
10'x10'Online only price$ 103/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 103/mo $137Best Price Label
-
10'x15'Online only price$ 107/mo
Large 10'x15'- Inside unit
- 1st Floor
$ 107/mo $143Best Price Label
-
10'x15'Online only price$ 119/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 119/mo $159Best Price Label
-
12'x20'Online only price$ 124/mo
Large 12'x20'- Outside unit
- Drive-up access
$ 124/mo $165Best Price Label
-
10'x20'Online only price$ 130/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 130/mo $173Best Price Label
-
10'x25'Online only price$ 138/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 138/mo $184Best Price Label
-
10'x30'Online only price$ 175/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 175/mo $233Best Price Label
Online Payment & Contract So You
Can Limit Your Contact
Use
YOUR PHONEto Open Gates Doors & Elevators
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 295)
Cristina was great! She patiently answered all my questions. I was so impressed with all she did, from making sure that I could download the app and then making sure I knew how to use it. It was heartwarming to hear that Military folks who rented from them didn’t have to worry about having their things be auctioned. Public Storage understands that sometimes they might be deployed and cannot be reached. I love finding companies that take care of our military while they are taking care of us!
Cristina is awesome she is always there to answer any questions I may have
Thanks to Aliah for helping me and my mother with our storage unit. Aliah also took time to help teach me how to use the public storage app.
Excellent service, could not be better !! Christina was most professional and a pleasure to work with !!
Christina and Crystal are very helpful and professional and efficient.. They are very Happy to help. Service with a smile. I love them .
Breana crystal Cristina u guys rock for helping us get a storage so if u need a storage please stop by and see them
Cristina was great I showed up at 558pm 2 minutes till closing and she helped me with my rental and got me a great deal. Come down and see Cristina she puts her customers first always! I was recommened to this storage facility by Whitten Proctor. Glad I made a great choice. Thanks Public Storage.
Cristina is awesome she has been so helpful and has great customer service !!
Cristina has Been very helpful
Ms. Christina is a great customer service rep. Always amazing service Come to this location!!!
I needed storage again so I came back to where I know my stuff is secure and the online process was very quick and fast Aliah & Cristina were very friendly and made sure I was satisfied with my unit , THANKS PUBLIC STORAGE !
Cristina she did good job for me
Cristina was very polite and she is a wonderful employee that you have
very unprofessional. promised things but did not follow through.
Units are super clean. Cristina is extremely helpful! Thank you
Christina is amazing. Very helpful and made sure I was satisfied. I highly recommend this location
Very easy. Thank you Cristina for your help!
Cristina was absolutely amazing! I had no clue what I was doing and it was 5 min before closing and she so patiently walked me through everything and even waited with me to make sure my gate code came through. Service like that is non-existent, honestly I'm super excited to be a customer knowing that kind of positive interaction is what I can expect in the future. Thanks Cristina!!
The folks here care about their customers! Always helpful. Cristina and Jemeria are the best!
Cristina provided exceptional customer service with my account.
Excellent service from Cristina fast and easy
Super friendly and very personable always answers all questions with good information
Cridtina and jermeria were great very friendly and courteous.
Staff is super helpful and very friendly
Undre was extremely helpful, patient, and kind on my storage move in day. Also, the young lady that heped with my reservation was extremely nice. Glad I choose the Pelham location.
Undre was a great guide! Very personalable!! Great deal and very easy process. Undre's training showed patience and both had great attitudes.
Great service from Cristina
Cristina has been amazing! All the managers are friendly and helpful . Recommend
Everytime i come into pay payment I'm always greeted by a friendly manager. Cristina and Undre are great! I would recommend!
Very quick and easy. Cheapest storage units in town. Exactly what I was looking for.
Great service from Undre! Recommend!
Christina is so professional. I love her being over my storage. She has helped me since 2020 and I love her.
Cristina has been such a help , 100% recommend.
Always easy to come in to pay, always nice, always come in and pay Cristina is very nice every time I see her
Great location! I have been using them for over 7 years. Christina works hard to help her customers (super customer service).
I have used this location on and off for years. The manager Cristina is amazing and super helpful. When I made her aware I was was taking some of my things out and needed to move to a smaller unit, she took the time to take sound the complex and show me my options. If you live nearby and have storage needs, this is the place for you. Six stars.
Quick and easy sign up. Cristina was really good and made check on easy.
When renting a unit I was given a unit with damaged drywall and had not been cleaned, told not to worry about it. Chose to transfer because I didn't want to be charged for damage I didn't do. I asked about being able to use Upacks. Explained the pod process. I was told it was okay by 3 different people. The day I try to move my stuff in, told that I can't use Upacks pods and that and they'll call the city on me. I am quite angry with the experience I have had. I do not recommend them. Not only do I feel scammed, having to complain with customer service to deal with a busted unit, phone app issues with extra charges and being lied to by 3 different people that I could use the Upacks. Costing both my Upack driver and I time and money. Do not recommend getting a unit here.
Eli was very nice and helpful. He explained everything to me. Showed me around. I’m very pleased with my service and definitely looking forward to moving in.
5 stars all day long! I made a reservation online for the next day and fist thing that morning I got a call to confirm reservation. Eli was the employee that helped me and he was excellent! The process was swift, informative, and quick! 💯 percent recommend if looking for storage unit. Eli was very nice and made sure we had what we needed.
These woman are superwomen Kristine and Jordan rock!
I just wanted to say I only come to this place bc of the phenomenal service no matter the time or day Cristina gives each time I am here. She is extremely patient and always has a smile on her face. She has helped me tremendously through a lot of things over the past two years I believe I have been using public storage. If you ever want to rent out from this place for sure hands down request to speak with Cristina. She will make sure you are taken care of!
Cristina es fabulosa su atención es muy amable
The easiest storage process I've ever been through. Richard at the front desk was extremely helpful and made sure we had everything we needed...even after hours. Awesome customer service and clean facilities.
It is a great place to store your belongings and they will help you in anyway they can!
Cristina has excellent customer service
Richard was most helpful, I am relocating to Hoover and Richard helped with the small storage unit I need while I am in the moving process. Really a considerate employee you have in Richard.
Richard was such a great help! I came in with only an idea of the space I needed and he helped me find the right size storage for me and let me view the storage units available. He did more to help me find the right fit than my old storage unit did!
Very polite and professional services. Clean facilities.
Richard Crompton the manager was extremely courteous, professional and on point. Good experience
Richard was exceptional! He made my move into the area a breeze!! He was very professional and his customer service was impeccable. Thank you Richard for all your help!
Cristina, is VERY FRIENDLY AND HELPFUL ALWAYS NICE!!!!
5 stars excellent service from cristina she is always great !
Professional, clean, organized, and jumped to help me when I had trouble locking up. New App is very easy to use. Rates are very affordable, online setup and payment system were a revelation. Made me wish more businesses had this option. Christina is great, and can walk you through the whole process. You definitely want to consider the extra Insurance.
Great
Christina had the best customer service
Cristina has great customer service !
Cristina was wonderful she made everything really easy.
Miss Christina was very informative and great spirit the price was almost half versus everywhere else I looked as well thank you guys I look forward to a wonderful relationship if not I will be back LOL
Cristina has been a pleasure to work with great customer service even during this hard time .
Cristina has been a pleasure to work with has a great attitude .
Cristina was very helpful. The space was clean. If I need storage again I would use this location again.
Facility was very clean and staff was very nice.
Cristina was so helpful I never really met anyone like her she took me through all the steps and it was easy , you need to give her a raise!
Christina is the best customer service person I have been around in years. She is terrific!!!!
Cristina did a outstanding job very helpful and very friendly
Very nice people
Cristina was very good knowledge about the different size storage. Very nice to talk with and showing me how to use the gate entrance. Thanks for the great customer service.
Superb service and most helpful in helping me achieve my goals. Excellent customer service. Thanks for being customer oriented.
Cristina helped me and gave me a lot of information about affordable pricing and different options I had. Great help, and super efficient.
Cristina is Very helpful and is always available. The location is Convenient for me . My first experience renting storage.
Cristina is amazing. She helped pick a room. I was in a bad car wreck. I am glad I had help. I started back working. I am grateful for being able to pay for my storage room. Cristina works so much, she was happy I got out the hospital and im working to pay.
Excellent service, was never left with questions or concerns. Very well ran by the manager Christina.
Maria was so amazing ,helpful and professional
CRISTINA IS ABSOLUTELY AMAZING! Professional, responsive, diligent. Very knowledgeable— goes the extra mile for the customer. Answered all of our questions patiently. Everything about finding a unit and using the unit went perfectly. 100/10 stars!!!
The facility is super clean and well run. Cristina has been a tremendous help in finding just the right unit and in helping line everything up. She takes a personal interest in helping you and in getting you settled into your storage space. I would give her, just by herself, 5 Stars! I would recommend this Public Storage location highly.
Cristina was super helpful and nice. She made the renting process so easy and convenient. Would highly recommend to anyone looking to rent a storage unit.
Christina is awesome!!!!!
It was great at first then slowly they started raising the price. I started at $130 now $258 nope I can't do it anymore sorry 😐
Decent place.
Great service and professionalism
I couldn’t have been more pleased with my experience at 1900 Mini Warehouse. The manager Christina does a fantastic job. Very friendly, efficient and makes you feel that she has done everything to take care of you even getting the best price. So glad we are storing here!
Always customer service from the attendant Cristina. She always greats me with a smile and hello. She made the whole experience feel safe for me to store my belongings. Excellent choice
the place is very clean and the lady in the office named crisrina is very kind and solves any questions excellent service
I have always had the most excellent service at this location ...i would recommend to anyone needing storage. A1 CUSTOMER SERVICE
Christina was a huge help to me with my moving and storage necessities. She was an friendly, helpful and an excellent representative of Public Storage. I would use this particular location again and highly recommend it.
Cristina is very helpful she was able to solve the problem for me
I had the luxury of being helped by Ms. Cristina. She was very pleasant and made the whole transaction painless for me. She took her time explaining all the paperwork and never made me feel rushed. I came in for 1 unit and ended up getting 2!!! Thank you so much Cristina!!!
We got a storage unit yesterday. Christina was very polite, professional, and knowledgeable. She has wonderful customer service skills. She walked me through the process so patiently while I asked a lot of questions. She went above and beyond. I also like the fact that although my unit is not technically temp controlled, it is inside on a hallway which provides some insulation to heat. WONDERFUL ALL TOGETHER!!!
Cristina was excellent to work with answer any questions I had
I went to this location because I needed a storage closer to my parents. Cristina was wonderful. She assisted me and answered all of my questions! I would definitely recommend this location to everyone!
Customer service here is amazing Cristina was very nice. I had to make a payment for a friend and she made it fast and easy.
Very easy process to get set up with a unit. only took about 10 minutes. Cristina S was MOST helpful and make it easy.
Public Storage is a great place to rent from. I am always able to access the property during their hours with ease. Cristina, the property manager, is very nice and knowledgeable. She has always helped us whenever we have questions or need assistance with something in regards to our unit. I highly recommend this Public Storage!
Very friendly best place I've ever used for storage I would recommend them to anyone
5 star service over all ! Ask for Cristina she is amazing at her job.
Just rented a storage from Christina. She did an excellent job explaining and facilitating our rental options. I would highly recommend this storage facility to anyone in need. Thanks!
Spacious and convenient! Also the front desk ladies are so helpful and inventive when the need calls for it.
I am so impressed with Public Storage because my first contact with Cristina the on site manage. I am 74 years old and she quickly offered a dolly for me to use, showed me how the locking door worked... suggested the closest access door to save my back...answered all my questions.. she was a JOY!! I felt very safe inside the facility and recommend this facility !... but be sure to ask for Cristina...she made my day!
Fast friendly service!
Excellent service! Cristina was very knowledgeable and friendly. The whole process was very easy.
Brittni was a joy to work with. She made it super easy (fun even?!) to set up a storage unit. I'm glad I stopped at this facility.
Brittany is Awesome. We had everything mixed up and had made a reservation at the wrong storage. She was on the phone forever getting it fixed for us. She is the friendliest person! She got us a storage on mini warehouse drive and acted like we did not cause her extra trouble when I know we did! Thank you Brittany. We were at our wits end. Thank you
Great employee named Christina! She is always so friendly and very helpful!
Very helpful, kind, and informative employees.
Everybody in the office has always been extremely nice and friendly. The storage area is always well clean and well kept. I would recommend them to everyone.
I have called and left messages to try and get some help through this trying time because of our lay off ,and cant get anyone to call me back..Except to tell me if my payment was late there would be a late charge...poor consideration for someone who's been storing for 2 years!!!
Customer service is a 10!
Sweet and polite customer service
Great to place to store your stuff !!!
Jenise was a pleasure to work with very courteous and helpful. Made it quick and simple
Great storage place Great customer service from Jenise and prices were excellent...very clean safe property to store your stuff!!! Jenise, thank you for your courtesy and professionalism as well as going above and beyond my expectations.
Nice service.
I would recommend this facility to friends and family. Staff is very helpful.
Great customer service, and friendly atmosphere.
Awesome staff!
Whitney was great, very nice and professional! Great prices!
A great place to get storage and Whitney is a great help
Nice place and good peices
Customer service is wonderful! Thanke you Whitney for being so sweet and helpful.
Ashley was great and the service and pricing are outstanding.
I’ve been using this facility for years. It’s clean, safe, well lighted and Ashley is great.
Ashley Jones was fabulous!!!
Ashley is awesome great customer service
Ashley is wonderful and was a great help.
Ashley was very kind
Ashley was very nice.
Friendly staff! Very helpful and very professional!
Staff is very helpful and great prices to boot.
Angie was awesome! she took good care of me. Thanks!
Great customer service & great prices Angie was very professional and very helpful, highly recommend to go see her if you need a storage unit!
Check in was quick and informative. Ashley did a great job answering my questions. Thanks!
My name is Sytrena Sanders and I was so impressed with Ashley and Angela. They were so friendly and very professional..They both took the time out to explain everything to me and made sure I understood everything !!!
The company policies are very poor I will remove my items and go elsewhere 1. Cant pay online. Passwords go to spam 2.late fees after 1st of month 3. 10$ fee to pay by phone 4.insurance$? Really? 5. Rates continue to increase
I came in today to rent a unit and was given a tour and great service by Ashley. She is an awesome person and a great manager. Thank you Ashley.
Khandi was very helpful and the unit was ready when I arrived.
Khandi is knowledgeable, extremely helpful a pleasure to work with.
Great customer service. I highly recommend! Tanesha B
Cristina was really nice and knew what she was doing. She did a great job!!! I got one the same day.
Awesome location!! I telephoned in and Ashley was delightful and made me feel that she valued my business. She was professional and pleasant with great info once visiting the store!! Great job!!!
Ashley is a great person and helpful with the storage units for a great price with the brightest smile on the property
Excellent customer service. Awesome communication skills. Great job Ashley
Ashley was great
Great price! Very nice and helpful staff!
Ashley was awesome!
As soon as we walked in we was immediately greeted by Ashley. She walked us through different storages and referred us to the best one that met our needs. She answered all of our questions. Definitely a great employee and great at customer service.
Ashley was very helpful and has a beautiful personality
Ashley was really great!
Good space for storage. Its better to have your own lock it will save you extra charges. otherwise they will charge you 24 dollars for using theirs.
Very out dated. Very tight for moving trucks. Still an affordable storage unit
Joel was an excellent agent that helped me get the solution that best fit my needs. Friendly and courteous service! Way to go Joel..
Great service and great resources at great prices. I would definitely recommend!
I came in yesterday and Christina was such a huge help. I had come in the day before and left so confused but Christina was so helpful and sweet and explained everything about my rental and made it very easy! You rock!
Great Staff!
Adreanna was very helpful and made sure all of my storage unit questions was answered that I ask her and she also provide great customer service
Adreanna Paul is very professional and courteous. She provides outstanding customer service.
This process was super EASY! Jason on the phone and Adreanna Paul at this location were both super helpful and made this experience extremely easy for me. I wish customer service was like this everywhere. I would recommend using this company for your storage needs, and definitely recommend this location for anyone who's nearby.
Thank you ms adreanna you were a great help and answer all my question that miss BRI at the oporto location these lady's are awsome thank you
very clean absolutely amazing staff very friendly and amazing to do business with Adreanna was simply the best
Beonka was very informative & friendly. I feel like I rented her & not the unit! I recommend :)
Great place to store your belongings. Great customer service from Mrs. Adreanna. Please stop bye if you need a Public Storage.
Thank you for your recent assistance with my move from Texas. Your professionalism was greatly appreciated. Really like the idea that you have someone on the property 24/7.
Navara was a joy to receive help from! She really cared just as much as me about getting my longboard to California as safely as possible. She even assembled the box for me no problem! (I'm really bad with stuff like that). I'll definitely be coming back!
Excellent customer service. Navara helped us pick out a storage unit and signed us up quickly. We were very pleased with the excellent customer service since we have had a bad experience with other storage companies.
The Manager who runs the place is great she is very friendly and will go above and beyond to help you out!!! It is very clean inside and on the outside. I see no problems with renting a unit here!
Best possible experience we could imagine! Navara was so amazingly kind and helpful.
Secure, clean, SUPER service! The paperwork was easy and easy to understand. I would recommend this facility to anyone and because of the month to month rental policy, it is perfect for college students leaving for the summer.
It was a very pleasant experience talking with Navara she was so nice and very helpful she found me just what I was looking for . Navara answered all my questions and explain all the paperwork to me . Once I moved in She didn't stop there she called me to make sure I got moved in Ok .If that's not a perfect 5 I don't know what is . Customers service beyond excellent. Thank you so much
Navara was professional, knowledgeable, polite, detailed, and provided excellent customer service to me during my unit rental visit. The unit was clean and the locks new. This facility has gates, cameras, and there is a resident employee on site.
Navara is always helpful anytime I need anything. This public storage is always clean and well kept. I would recommend this public storage to anyone.
Manager is never around when you need to ask a question or pay a bill
After a dismal experience at Extra Space Storage (online resveration did not match what I saw in person), I looked online and found a PS nearby. Navara, the manager for this location, was completely awesome! She was handling multiple customers when walked in and always had a smile and friendly. It was too busy so I left and came back. My personalized service was incredible and the most enjoyable I have had in Birmingham. She helped me selected the best storage size based on my needs, and answered all of my many questions. Additionally, she offered some suggestions based on my concerns and I took a couple of them. I am really happy I came to this location out of all of the places within 10 miles of here.
Fantastic customer service!!
Great customer service, and the staff r so helpful!!
Friendly staff
This woman that works here is fantastic she's wonderful she's very courteous very polite she's the best one here navara thank you
Friendly staff and clean units. Great location.
Working with Navara at the Pelham Public Storage was a great experience! She made a hard day so much easier. Thanks Navara!
Great service! Nice facilities. Great price.
This was a very pleasant experience dealing with Navara. She took the time to personally show me several units and assist with deciding which unit would satisfy my needs. She took the time to explain all aspects of the paper work and billing process. This was beyond excellent customer service. 👍
Navara was very friendly and helpful in what I needed, its very rare that I get great customer service.
My experience with Pelham Public Storage location has been wonderful! Navara was such a great help - so friendly, informative, and helpful. She explained everything clearly & even helped me with my lock. The unit was completely clean and no unpleasant smell inside the building. Great facility and excellent service!
Great service! !!!
Thanks to Adreanna I was in and out in No time very friendly customer service she also showed me great Products for the protection of my things to be packed correctly and to keep them from being damage.....
Super helpful step and clean facility!
Our agent Navara was very nice and extremely helpful. Very clean facility and reasonable rates!
Love this place the people is so nice and they will help you no matter what thanks so much
Was in town for Thanksgiving came in with my sister to pay her bill and the Property manger Navara was awesome very friendly with a very clean facility.
We went last Saturday to get a storage unit for some extra things around our home and we had a very pleasant experience with Navara. she is so nice and very helpful. very easy to work with. she did an awesome job!
I am looking into relocating to the Birmingham area, and I spoke with Navara about the units and sizes at public storage. She was very customer friendly and more than willing to help me figure out what type of unit would best suit my needs. "You rock!
Navarra.. Is the Best!!!! Definitely 5 stars!!!!
The customer service was great. Navara was very helpful and concise.
Navara was great!
Adrianna really helped us she walked the property with us to help us find the perfect storage that fits for our need she is very helpful and made everything easy for us to rent the space. She's a great employee on y'all team. Go Adreanna!
Love it and thank u Rodney 😊😊😊
Demetrius was very helpful and great !
Demetrius was so helpful getting me the correct unit for my needs. If your in this area I would recommend this clean facility.
Came into the store today to pay my storage bill. Demetrius had a wonderful attitude. Great customer service!!!!
My experience was great at 1900 mini warehouse not only did I get great information I got the best service from there employee Demetrius Morris.
Great customer service!
Demetrius was very polite and give great customer services.
Demetrius was a wonderful person. She was so helpful. Great personality and out splendid customer service. Love, love this girl.
Came in today to pay my storage bill and Demetrius had a wonderful attitude. We had a great conversation. Thanks Demetrius...!!!!
Demetrius was VERY helpful today. She really knows how to keep her customers up to date on there bill. Thank youu so so much Demetrius!!!
Demetrius was a powerful help. She called me reminded me of my payment. I forgot about it. She had a wonderful attitude about it, even though I was late. Thanks Demetrius. Will tell anyone about Riverchase Public Storage.
Demetries at the public storage was very helpful and made sure I got what I needed!
I came in the store to pay my bill and didn't know my rent was up, but Demetrius explained everything to me. She was professional and nice.
Nothing but professional help the whole time while I was confirming my reservation today and great looking storage unit.
Somia was extremely professional and handled everything smoothly. There are other storage facilities closer to my house, but it is worth the drive because of the outstanding customer service.
Raven was very helpful with my rental. She showed me my clean storage unit and set me up!!
Raven, was very professional, friendly, she was a great help with setting up me with a storage space. Thank you Raven
Somia was great!
Somiol was very helpful and had my reservation ready when I arrived. The process was timely and she explained to me additional helpful details pertaining to my agreement. She was awsome.
Simon was a big help. I move around a lot and I have never met anyone as professional as her. When I came to do my rental she made sure she put me in the right sized unit that fit my budget!
Joel was extremely helpful and stayed late to get our storage unit set up for us.
I came into the store to check on the prices of a storage, Raven was very professional and helpful.. I will recommend this storage to anyone... Also great job Raven 10 stars...See you next week Raven...👍👍👍👍
Raven was my in store rep. she was very nice and knowledgeable. she explained everything upfront with no hidden fees. Thank you very much.
Somia was very, very helpful. The location was nice. Overall I was very satisfied
Somia, at the Pelham location is wonderful she's very friendly and help when helping with account information and store product.
The people were nice enough when I moved in but after moving out and closing my account they continued to bill me. Long story short, my bill is now in collections and the best option they give a customer is to leave a message and wait for a manager to call back. Avoid Public Storage if at all possible. Find a local company so you can meet face to face with the owner should any problems arise.
Public storage makes renting easy as 1 2 3 .
Yesterday, as a new three-day customer of Public Storage, I was very displeased and frustrated with my experience there because of a problem with the door of my unit. The Customer Service rep Ms. Somia was very nice and helped as best she could, but there was only so much she could do to get it repaired. She kept me informed as they summoned their staff repairman who was actually working at another location out of town that day. Now I'm very pleased to say that the issue has been promptly resolved, and everyone I dealt with today: Ms Somia, a manager from out of town, and the staff repairman all went above & beyond the call of duty to ensure that I was satisfied with the results. Great job, Public Storage Team - and the light in the unit is a really cool feature!
Winfield did a good job on helping pick the storage I need he is a excellent worker keep up the good job Winfield
Great service
Andrzej (District Manager) was very personable & helpful. Thank you for great customer service!
Amanda was excellent. Extremely helpful and didn't push me to buy things I didn't want to purchase. Choose this site!
Great experience. Kadijah was very friendly!!!
Had a Great experience Kadijah was Great!!!1
Kadijah helped me out a lot! Great service and a clean, friendly environment! Will be back multiple times!
Great experience! Loved the workers & all of the assistance that was given.. will definitely recommend to others & use again!
The storage unit was clean and well ogranize so yuo can easily drive down the asile with no problem. Somia was especially help when I need another unit and made the process quick and professional.
Excellent customer service!! Amanda rocks!!! And the light switch inside the unit was an added bonus!
Somia was very good, she has done a wonder job my experience was great.
Rates are changing every 3 month due to so call market rates. we all know this business and they all are not in to lose money. especially time like this where people are not making money like they used too.
I had a great visit the associate answer every question I had . I was greeted with a smile and eye contact . The associates name was Somia I did not remember her last name but she's great .
Amanda and Donna were so helpful with renting me my storage unit. They both have excellent customer service.
Amanda is a very sweet and helpful young lady. I've used this storage location twice and never had any problems.
Amanda and Jennifer are the best. They are very helpful and will try to do anything to make it right.
Jason was great from start to finish. He explained everything to me where I could understand and he did not let me forget anything. Best customer service I have had in a while.
Amanda was AWESOME, she explained in full detail how everything work, she was very Professional. I would HIGHLY recommend my family & friends as well as anyone to this storage facility & to see Amanda for their storage needs. Thank You Amanda
Amanda was great helped me a lot thanks
The customer service I receive every time I go is awesome. Securing a unit is quick and easy. I'm pleased with the service.
I had looked at other storage facilities near my work for easy pickup/drop off, and when I came to this one I found great reviews- I thought it must be the store owners writing reviews. But, when I came in, Amanda was there to answer all my questions (there was a lot of them) and she walked me to each size unit so I could see the difference. She was very patient while I took my time deciding. Glad I ended up coming to this facility - convenience and great customer service! Thank you.
Hassle free signup, hassle free payments, hassle free vacating process - no worries! Would highly recommend!
Go see Amanda she is great
amanda was great she helped us with everything we needed
Amanda is always helpful and informative when I go into the office. Location is very convenient for me. No complaints from me!!!
Great service. Friendly staff answered all my questions. Secure space to keep your valuables. Ask for Amanda!! KJ
Excellent service from Amanda, always smiling and professional. Thanks!
Used this facility for 7 years (yikes) and never had a problem. AMANDA is so nice and professional, wish folks like her worked everywhere!
Amanda was great. She was helpful and informative. Would use this facility if needed
Very professional
This is an amazing storage facility. The only storage unit that I have seen that has a light switch in the unit. Amanda was very helpful in getting my fiance and I set up in our 10x10 unit.
I came to this location to store a few items and possibly get some packing supplies. Amanda was very helpful, she showed me three possible spaces that would work for me and gave me a run down of how to pack all of my belongings. She was extremely helpful and very professional. I would recommend this location to anyone and ask for Amanda personally because she is a fantastic employee.
Amanda was super helpful in getting me set up with a 10x10 storage unit. She did an awesome job and was extremely professional. I would recommend Public storage to anyone looking for a storage unit.
I went over to ask about boxes and packing techniques - for shipping, actually, rather than storing - and Amanda was super helpful and knowledgeable! She discussed the durability of the boxes (including showing me the rating and weight limit for the boxes), various packing methods (particularly for my massive computer system) and gave me some good suggestions and ideas to research. If I do end up shipping my belongings, I'll definitely be going back to get my supplies from this facility, and Amanda specifically. Thanks for your help today!
Brenda was the representative who helped me with my move. She was so accommodating. I recommend everyone use this location. They have great rates and awesome service. Ask for Brenda!
I just rented a 10 x 10 for a couple of weeks and Jaya knew that going into the contract and she still was very professional and helpful. Many companies do not like going into a short contract but she was spot on wtih all the details and very helpful!!! I will rent from her and Public Storage the next time, which is very frequent!! Thank you to ALL the staff in the Birmingham area for your great work!!