Public Storage Self-Storage Units at 1055 Pebble Creek Prkwy, Birmingham, AL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
4'x4'Online only price$ 29/moSmall 4'x4'
$ 29/mo $39Best Price Label
- Inside unit
5'x5'Online only price$ 49/moSmall 5'x5'
$ 49/mo $66Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 53/moSmall 5'x10'
$ 53/mo $71Best Price Label
- Inside unit
- 1st Floor
10'x30'Online only price$ 53/moParking 10'x30'
$ 53/mo $71Best Price Label
- Uncovered parking
10'x15'Online only price$ 115/moLarge 10'x15'
$ 115/mo $153Best Price Label1 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 323)
The customer service here is always top tier!!! I will be back.
I came to the site and was so impressed with the friendliness of the manager omeshia and the property was very clean!
I want to thank Chris for all his help and assistance this morning. I was having trouble with my online account, and he was able to take a frustrating situation and fix it quickly and with ease.
Thanks omesha for all my courtesy calls your the best
I went to this site and she was so nice and helpful the site was so clean I will be back great customer service
The property is always so clean and Omesha has always greeted me with a nice smile!
Ya know a lot of storage people make dealing with them so dry & impersonal. I mean customers are using the service & at least it doesn’t have to be such a formal ordeal. Omesha & her lovely wife were very nice & N the mist of MELTING into a chocolate puddle——she made sure we got in ok, offered us assistance, plus her wife brought us complimentary may I add much needed refreshments because I was about to drown N a puddle of myself 😅 Truly @LexusLaPortiayeLush 🥰
Chris was excellent and very helpful in deciding the perfect space to transfer to. Thanks
Christopher at the pebble creek location gave me excellent customer service….I really appreciate how easy he made the process
Omesha the property manager was very professional, and knowledgeable, and helped me choose the right space for our needs. She is awesome!!!
Property Manager Omesha was very professional & helpful along with great customer service. Property was also very clean.
Shout out to Chris. Thank you for your patience and assistance. Very knowledgeable and professional. Thank you again.
Omesha was very patient with me. I am thankful for people like her.
The property manager Omesha was very patient with me and my husband today and so so sweet, offered us her chairs to sit while she stood. Such a kind human being
Omesha helped me out alot today, thank you
Nice property..Omesha was more than willing to help..thx
Went in to get a storage unit and the young lady name Omesha was such a great help. She is very professional and understanding of her customer’s needs.
Omesha does a great job and is willing to assist
Omesha provided Great customer service
The Gentleman who assisted me with my renting of a storage locker at this location was second to none he was very customer service friendly and I would recommend him to anyone looking for a storage facility ‼️‼️ Chris "The Great " 😃
Nice, clean property with awesome staff.
Omesha has superior customer service and the property is always on point keep up the good work.
Omesha was amazing and the property looked amazing. She answered all of my questions fully and I really appreciated her great attitude.
Omesha and Chris are awesome. The property looks great and they were extremely helpful and nice.
I came by the property and not only did Omesha had it clean but she was sweet as pie.. most definitely coming here anytime I get a storage!!
The gentleman name is Chris he was very kind, and sweet, thank you for helping me
Excellent service all the way around
Definitely one of the best customer service experience I've ever encountered. Omesha is great at her job and most certainly a people person. She was very patient, informative and overall helpful. Thanks so much and Keep up the great work. You'll go far in life with a personality like yours... 👍🏽
Associate Omesha was very professional and patient during my visit. I would recommend anyone to trust this place when needing that comfort of storing items...
I am soooooo happy that I chose this location! Omesha was so kind to call me about my unit not being secured on one side! She took the initiative to put a lock on for me, and allowed me to Applepay her to purchase my own lock! I am so grateful for her! If you go to this location, ask for Omesha!!!!
Office & storage was clean and neat. Omesha made sure I had a full understanding. Customer service is outstanding
When I came the business omesha a employee was very helpful I will do business there again in the future
Best Rep EVERRR Omesha . She was patient very professional and customer service was everything:) . Definitely recommend renting here and Ms.Omesha customer service to anyone. ——— ask for Omesha you guys I promise you won’t regret it :)
Best storage rental experience I have ever encountered’ thanks from the help of Omesha . She was very professional and patient with me . If I could rate the employee I would definitely leave a 10 . Thanks again Omesha :)
The service was great! The supervisor Omesha was very helpful and a great attitude. Thank u so much Omeaha! :)
Omesha was very helpful in understanding she has excellent customer service she was very polite and service was awesome!
The young lady Omesha was extremely helpful excellent customer service.
Omesha Was Very Nice & Helpful With Finding A Space For Me And My Sister , I'll Definitely Tell Everyone I Know To Come Here . Thanks Omesha ‼️‼️‼️‼️‼️‼️❤️
Omesha was very helpful and patient, I will definitely be storing here when the time comes!
Omesha was extremely kind and very helpful when I came in. She took the time to answer all of my questions.
Super nice employees! Super easy process! I love it!
Love pebble creek property. Omesha is the best !!
The pebble creek location is beautiful and omesha is awesome, I love public storage!
The customer service rep Omesha was surprisingly awesome! I’ve never really had a good experience with storage renting but she was not only friendly but patient with me and my questions! She was very informative. I will definitely be renting here!
I came in with my grandfather this morning and got a unit. Dana was so helpful. Great customer service!
I had a wonderful experience.
I have rented spaces with this location about 2 or 3 times but this one has been the BEST experience Ever!! Thank you so much Miss Dana Coyle. I really wish their were more team members like you! :)
My experience with this storage facility was great. Dana was awesome with helping me with everything from picking my unit to making my payments.
I've tried calling several times and they never pick up the phone.
Omesha contact me about our late fees SHE WAS VERY HELPFUL AND ANSWERED ALL OUR QUESTIONS. SHE WAS VERY FRIENDLY AND PROFESSIONAL. Store#24620
Great customer service would recommend to anyone
I BROUGHT MY MOTHER UP THERE TO LOOK AT STORAGE UNITS AND WE WAS GREETED BY DANA. SHE WAS VERY HELPFUL AND ANSWERED ALL OUR QUESTIONS. SHE WAS VERY FRIENDLY AND PROFESSIONAL.
A great place to store your belongings. Clean & secure
Danna is so nice and helpful!
She was very wonderful very kind with a Happy smile when she greeted you also a very positive attitude and very helpful.
I will be recommending this place to all my family and friends. She made what I thought was going to be a bad horrible experience, not just tolerable but actually dealing with her was pleasant. Amanda is a valuable asset to your company and she is a very nice young lady.
Neat clean my assistant Felecia professional great experience.
Felecia was very nice .. she greets people with a smile and is always helpful. Keep up the good work guys
Amanda is great with customer service, always has a smile and positive attitude.
Property manager Amanda was super helpful. Very professional and well organized. Thank god because after packing up all my stuff talking to her was like a breath of fresh air and I feel confident about where my stuff is stored.
Felecia was great and helped me with everything I needed
Felecia has a great attitude and great customer service skills
Excellent place, much better vibe than the one it had in 1982 when I was kidnapped at 3 years old and held for 2 days before escaping.
Felecia was very helpful . Highly recommend her ‼️
Great customer service.
Felecia has great customer service skills and a great attitude
Wonderful experience getting storage needs from Felicia was professional and amazing in helping with my needs to storage.
The lady in the office named Felecia was the best! She explained everything to me and answered all my questions! She was very professional and very polite! The whole experience was very easy and great! Very Satisfied!!!👍 👍 👍
Felicia was very helpful and nice great experience
Felecia was so helpful and sweet, highly recommended this location, very welcoming
Felecia was very help an knowledgeable ,great place with positive people all around good environment I would definitely recommend public storage to anyone
Good customer care
Felecia was very nice and courteous.she greets you with a smile,and she was very helpful with a question i had on another storage spaces i was looking into adding to what I already have..."thanks Felicia your the greatest"!
Felicia Smith was very helpful for me to get everything that I needed done, done! Highly recommend her for any of your needs!
Great prices and great staff
Amanda the manager is an amazingly helpful lady!!
Amanda was extremely polite and helpful with all of my needs. Truly amazing people working at this location!
Came in to purchase a storage space and Felecia gave me such great customer and she even put my lock on my unit for me!! I was pleased as a first time customer and I’m glad that everything went smoothly and quickly! Thank you Felicia you were Amazing!l and very professional!!
Thanks Felicia for your kindness and last minute help.
Had a good time
Called in with questions on the facilities and the front desk was very helpful and was able to answer all my questions very good customer service Thank you Felecia for all your help very enthusiastic about making sure all my questions was answered
Great service! The units were easily accessible.
My experience was great at this location. Felecia Dysart was very professional and helpful.
Great experience. The lady I had was named Amanda she was very polite and very patient Iam Handicapped and She did everything to help me and find what I needed thank you very much.
I called and talked to Amanda about prices and details on getting a storage unit, she was very polite and helpful ! Public Storage is definitely the place i'll be coming to .
I appreciate the friendly and professional service that I received in this facility. Amanda was very helpful and I really appreciate it.
Amanda was very helpful great employee and very respectful thanks guys. Place still looks good.
Today I ended my account with public storage. The process was easy and pleasant with the professional courtesy of Felecia Dysart.
Had a great experience getting our unit set up. Felecia was great!
People are great
Lady with the multicolored hair is very rude
Amanda was very helpful and nice I recommend anyone and everyone if you need some storage space public storage is the place to go
I absolutely love this place! The customer service is amazing and they really take time to get to know you and your situation. Awesome!!!
Great customer service and loved the lady on site for the help and manners.
Don't trust this place,, with your vehicle, you're property will not be safe. They don't have any type of security. Unless you're just wanting to get rid of your vehicle, then don't store it here
I had the pleasure of being helped by the manager of pebble creek Amanda Cantrell. She was extremely knowledgeable of the property and unit prices, size,and just gave us the best experience we could have had considering we were renting due to a sudden change in my field of work during covid 19. The stress of having lost our home because of income decreasing dealing with this young lady certainly helped relieve some of our stress knowing our belongings would be in good hands while we searched for a new home I would recommend Amanda Cantrell and the pebble creek location hands down. Thank you amanda and by the way the wife still loves your hair.
Now, I expected the worst service from previous experiences/visits to these storage facilities. But, this new Property Manager Amanda, has given me a whole new aspect of the word prioritized. I felt like I was leaving my stuff with a friend by the time I left. Thanks Amanda
MS Amanda is a greet manager she helped a lot by helping me with anything I needed and was very nice a respectful and just nice as can be and she keeps her units very clean and to thank her so very much and thank u all for helping me
The E-rental option made the process so easy and almost effortless. Very convenient!!!
Awesome service, Amanda was really kind a and extremely helpfull heloing me with several question and providing support to me
Wow just Wow! Kindness and professionalism goes a long way in today’s life view! Amanda you are one of a kind! Thank you for your kindness and service today!
I came and got great customer service from Amanada Cantrell .... I will definitely be telling my friends and family about this place because of the great help I received ......Thanks Amanda!!!!!
Great storage facility secure and clean. The manager, Dana exemplified professional, friendly and safe customer service. If you’re looking for a place for storage I highly recommend Forestdale public storage.
Ms. Anders was extremely helpful and knowledgeable of the units. Every question and request we had, she tried to answer and accommodate. Great experience!!!
jenise had Friendly service and was Very helpful
Dee helped us out so greatly today.
See helped me out so much.
Great experience with Dee.
Dee was extremely nice the property was clean when I came in yesterday and she was amazing
Safe and friendly
Absolutely great customer service from DeAndrea
I came in to make a payment and dee was so helpful would highlight recommend
Dee was helpful
Dee was so helpful
Went in to make a payment for my friend and the young lady Amanda that helped me was extremely nice! Made me think about swapping from the units I'm currently using..Thankyou again Amanda
Highly recommended! Great customer service! Thanks again Amanda
Dee was great
Dee was extremely prompt
Great service by Dee
Dee waa nive
My parents have a unit there for ages I spoke to a young lady priscilla via phone she sounded so happy and friendly on the phone not to mention how nice she is in person she was so helpful my mom cried after leaving the office this was the first time my family have been treated that well at this facility my mom mentioned how rude she’s been getting treated by other workers and that due to that you were able to tell that she is new.Just great
Great Place to store your Property 👍!!! Thanks...
I enjoyed Dee she was very nice.
Dee was nice
Dee was sweet
Dee gave me great customer service went above and beyond.
dee is a cool property manager.
The property manager was so sweet!!!
Dee is a manager for a reason love her !!!!!
Dee was was amazing and she smiled the whole time making me awesome. She was helpful and very professional taking pride in her Job.
This place and staff is great DEE your the best your very helpful and you explain everything to me and showed me hands on how to use my lock and codes the storage saw very clean I will let my family friends and co worker about public storage!!!
Dee was so sweet
Dee was so professional and her personality is beyond amazing
Dee was nice
Dee was very nice and fast.
Dee was so nice.
The service was great here. Dee help me get in and out I. A timely manner . Definitely referring friends to this store
Great service. Very informed and the process to sign up took no time at all.
Dee was so helpful in moving me in I will refer family to her
So far it's been good, I haven't had any problems
Dee was very sweet
Customer service was great From over the phone to In person Dee explained everything to me efficiently and got me in n out in a timely Manner Would recommend
Dee was very nice
The representative at the front desk by the name of Deandrea was very professional and informative. I was very pleased with my experience.
Great service by the manager Deandra I would recommend that people go to this storage place
Dee was a very nice person
Ms.Dee was nice
Dee helps my mom and my mom told me to do the review and she is nice
I have been using this location for several years now. The service provided at the Pebble Creek location could not be better! D"Andrea in particular is always courteous and very willing to help with whatever you might need. If this location is convenient, I recommend it. I recently needed some moving blankets for use here at home. This location didn't have any but D"Andrea helped me find the closest location that did have them.
Great Customer Service
The manager, DeAndrea, was very helpful and professional in answering questions I had about placing my home goods in storage.She made me feel at ease and the Forestdale location is excellent for me.
Angela was very nice and so very helpful with everything I was asking for, which was very very helpful because I was having a bad day and ready to snap on someone, but when I went up there to rent a storage she helped me out and I walked out feeling better.
No storage unit
The customer service here is great... I consider DeAndrea to be one of the best that public storage have so far... great attitude and personality every time I’m there
The manager was very helpful. I was able to get in and out quickly on my lunch break from work.
The property manager DeAndrea was very professional when we made a reservation to get a space.
Best experience with a storage unit! The guy who helped me, his name was Tyler i believe, he was very professional and friendly. If i ever need another unit i will def come to this location because of Tyler!! Great location. Thank you so much!!
Dee was very pleasant to work with, she made my experience easy. I would recommend others to visit for their storage needs.
Dee was excellent. Very knowledgeable and suggested the best lock and space for my needs.
Wonderful!! Extremely helpful!! Dee was amazing!!!
Great customer service from Dee it was a pleasure visiting this location.
Ms. Dee is very nice and explain everything very well
Excellent service; very friendly and courteous!
Toni was clutch!
It's ok right off the main street
Very clean units, very friendly staff!! Top notch
Khandi did everything well and she explain everything good. She made everything make sense.
DO NOT USE THEM.. all of my belongings have mold on it!!!!!!
Dee eas very helpful
I had awesome service. The lady in the office, I think her name was Deandrea, was very helpful. It was quick and easy. She made my visit as simple as possible. I'll definitely be using this storage, if needed, in the future.
Very helpful and understanding
Khandi was very helpful while showing me the unit I was interested in renting. She is very professional, detailed, and informative. I had an unhappy experience with a representative at another company whom deterred me away, as she didn't return call , didn't volunteer to show me the unit, and not very knowledgeable. Khandi's uplifting personality did make an impact when deciding to store at this location.
Dee was very professional and nice
Khandi was very helpful and had a great attitude. Even talked me into getting insurance even though I didn't think I needed it she let me know how important it is to have. She was very informative and very nice.
Very clean, nice. and professional. Staff is amazing.
Khilah was very helpful on the questions I ask , makes me feel happy that I choose this particular location . 😁
How much is it to rent a dolly
Was very impressed with Dee so helpful.
The employee Whitney was very helpful on Friday when I went in and had questions about storage spaces. She was very patience with me and understanding.
I just want to take the time out to give employees: “Whitney and Dee” a big thank you. Thank you for your help. I have to say keeping up with all those units can be a bit frustrating but you guys always had a great attitude and you dealt with my concerns as if it were your own. I appreciate that. I wish your location great success. Thanks.
Angela was very nice & professional! I would recommend this location to anyone...
I came in to pay my sons bill and was having a bad day and the property manager name:Angie was there and we shared a conversation about life and this young lady some how lifted my spirits up by how wise she spoke this girl has a gift to make ppl happy! I thank you Angie at pebble creek 😇
Best person every
I did not like the fact that my invoice said overdue when the representative told me a different date
Dee is so sweet and happy she is so friendly and really helped my mom feel comfortable renting and made a lot of helpful suggestions I will be referring everyone I know to Dee exactly. LOVE HER ❤
Service is usually respectful and greeted with a hearty smile from Gloria. Great property to rent from.
I must say that I was truly impressed with the services offered with your storage units!! I have had to use storage units for many years due to being a military family traveling the world; however I must say this is one of the best experiences!! This was however my first experience with Public Storages. From the very beginning the young lady Gloria at your Arkadelphia location was very polite and courteous!! the first thing I noticed was her smile "I knew she had to like her job 😀nevertheless she took the time in the hot sun to walk with me to my unit, she showed me how to work the security code for the door entrance, once inside she showed me how to operate the lock and we discussed the exit security panel. I am new to the area and I was thankful that it was in a secured area. It was a clean building the grounds are well-kept The location was very secure and once we made it back to the office we went over my contract and she asked if I needed any supplies such as boxes, tape etc. however I didn't need any of those things. I Felt very comfortable in knowing my personal belongings were being safely guarded !! Thank you all very much !! Respectfully, Angela
Gloria is very energetic, friendly, & helpful. I appreciate her fast & friendly service.
I can in to see about storing some personal items, and Ms Gloria was so helpful with assisting me. Her professional skills are amazing and this company is very bless to have a person such as he to work for the company. I've never knew that storage company has such perfection people working for them. I thank you so much for your service Ms Gloria and welcome to Alabama! God Bless you
Deandrea Anderson was very helpful in selecting and signing me up for a storage unit. She was very knowable and friendly. Most of all very professional.
Dee was really nice
I came to get my storage today and Ms Gloria was wonderful will strongly recommend Public Storage
I came in to check on my space, Ms Gloria was so helpful to me, I love just stopping in to just say hello. Keep up the great work.
I had a great experience at public storage. Gloria is a nice and professional person with a great welcoming personality.
It was my first time using public storage checking in was very easy and quick great security and wonderful options to pay my bill amazing customer service
Great place....very nice people
Great customer service Gloria is the best.Love doing business with her thanks again.
My experience with storing items has not been all good. So I tried publc storage forestdale. Ms Gloria was very nice and welcoming. she provided me with most affordable unit for storage space and offered items I may need. Definite recommend...
I was very frustrated with my daughter moving her college items. Ms. Gloria kindly assisted me with professional service. I recommend her services.
The facility is very nice as well as the employees. They have great customer service and a very helpful and are always smiling.
I have had the opportunity to utilize the storage space temporarily. The service helpful and the size unit I needed was provided.
Met the new person Gloria..She speaks professional (differently), not from here. Very professional and assisted me getting a feasible unit.
i came in to get a unit with my mom. we ordered a 5x10 but i needed a 10x15, and Ms.Gloria was very helpful to my mom and we just wanted to say welcome to Alabama and thank you
I would like the public to know this is the place for storage not only clean and nice but the property manger is exciting and kind thanks for the warm experience
Friendly professional service....keep up the good work, Brenda
Public Storage is a great storage company!! Thank you property manager Brenda for all your help!!
When I went in to rent my unit I had reserved it on the internet but I was given a choice that wasn't suitable to my needs. But when I got to the location I was offered the correct sized unit and all incidental items needed to keep my belongings clear of any problems.
Fast and friendly
The staff here is awesome. Especially Mrs. Brenda. She is such a delight to have. She is always professional and helpful!
Ms. Hamilton, property manager, was very professional while processing my rental agreement, made sure I got a unit to accommodate the amount of storage I needed. Gave helpful suggestions on protecting bedding, etc, while in storage. Would recommend this location.
property mgr Brenda Hamilton was very nice, very helpful and just a pleasure to do business with! She was informative, answered all my questions and addressed my concerns. The was the kindest person I had spoken with all that day.
The service I received here was exceptional and professional....the unit I rented was very clean....and also Ms. Brenda customer service was wonderful she answered every question and concern I had......
Simone and Mrs. Brenda was a great help.
Awesome customer service, Miss Brenda. I loved this lady, she is so forreal. Keep it 100....great job.
Mrs Brenda is the best!!!!!!!!!!!! Love her and public storage!!!!
Miss Brenda was a very helpful an made everything ez...thank u miss B....love yA
Brenda is awesome!! Answered all my questions and made my move a very easy one. Will definitely use them whenever I need to store anything.
I would like to thank Ms. LeTisha for wonderful customer service!! She did an excellent job! Very very polite an generous!!!!
MS B was so professional , nice , and she gone do what's best for the customer and storage
Ms. Bʀɛռɖa աas ɛxtʀɛʍɛʟʏ ɦɛʟքʄʊʟ, ʄʀɨɛռɖʟʏ, aռɖ ҡռօաʟɛɖɢɛaɮʟɛ aɮօʊt աɦat I ռɛɛɖɛɖ as a ċʊstօʍɛʀ. I աօʊʟɖ ɦɨɢɦʟʏ ʀɛċօʍʍɛռɖ ʏօʊʀ ʄօʀɛstɖaʟɛ ʟօċatɨօռ tօ aռʏօռɛ ɨռ ռɛɛɖ օʄ a stօʀaɢɛ ʄaċɨʟɨtʏ ɖʊɛ tօ tɦɛ ċօʊʀtɛɨօʊs aռɖ ɦօsքɨtaɮʟɛ attɨtʊɖɛ օʄ Mʀ. Bʀɛռɖa.
Mrs. Brenda was one of the nicest person I could ever meet. U gave me the best deal. She got me in and out in no time. U make me feel great. I would tell anybody u need a storage go see her.
Jamesha was very polite and helpful, got me in and out with ease. I've used this location before and as alway enjoyed the service that I've recieved
Kiera was extremely helpful and made everything simple and fast. I even made it back to work on time. I would definitely recommend this place to anyone in need of storage.
The management is wonderful! the storage is very well organized, and the customer service is excellent! I was given a very warm welcome by Ms.Brenda Hamilton upon walking through the door and given very detailed information about the storage units. I would recommend public storage to any and everyone!
I would like to Thank Ms. Brenda for her great customer service. She did a job well done. The day I met Ms. B I was really down and out, but Ms. B she brought me back to reality. She gave me great customer service for one and then she turned around and gave me some encouragement. THANK YOU!!!!! again Ms. B for being my mother that day. I love you and I just met you. May God Continue to Bless You
This was my first time getting a storage and Ms Brenda helped so much she went through the prices with me helped me figure out what size storage I needed. She has great customer service very nice and funny.
Shout out to Ms B for being very polite and understanding. The property is very well keep and she was very professional
Mrs Brenda was awesome. She is very helpful, polite, and very professional. I recommend this public storage to anyone that is looking for a safe, clean and professional environment.
The best customer service yet by Mrs. Brenda
Awesome customer service, price and convenience of storage unit is tops! Ms. Hamilton is a breath fresh air!
I just want to recognize Ms. Brenda for her professional and caring ways. Keep up the good work!!!
Raven was very professional and helpful
Ms. Hamilton was awesome. Got me checked in and set up in no time
Raven provided excellent customer service. She is very friendly and helpful.
Raven was absolutely wonderful. She help me out with all my storage needs she help me go up a size and tell me the with the packing supplies that I would needed.
Wow Mrs. Brenda's customer service was awesome. Every question I had she answered with the details I needed. Definitely comfortable with leaving my items here in storage.
Having been a Customer service specialist and a General Manager in the automotive industry for over twenty years in the greater Birmingham area has conditioned me to appreciate great customer service when I receive it. Brenda you were Awesome!! I did not have to ask any questions because you were thorough and clear. Thank you for explaining the benefits of mattress protectors of witch we had overlooked the need for. Thanks, I will recommend your location.
Horrible experience, staff not respectful. Bad business, can't wait to get all of my things out of here.
I recently moved into this property. The property manager Ms. Brenda Hamilton was great, she explained everything very well. The property was very clean. This was my first time ever using a storage and she made me feel very comfortable about the storage...Great first experience..
I think y'all do good business keep up the good work thanks for the help and thank this location help me save on money.
It was great, and I love the attendant Ms.Brenda Hamilton
Miss Brenda is awesome. I would recommend location to those who need storage.
Ms.Brenda was very helpful and understanding. She had great customer sevice skill.
Brenda Hamilton provided me with awesome service, never experienced customer service like she provided never before. She was great with responding with needs on arrival and departure. She deserves a 10 in my rating...
Had the opportunity to observe Ms. Brenda while at the site with a friend. Customer service at its best. Keep it up!
Ms. Brenda is great person! Having to move so suddenly Ms. Brenda was able to helped me get it together. She really helped me twice with two different storage spaces. This is my first experience with storage and she really was a blessing to me. Thanks Brenda! Herschel
Ms. Brenda came to my rescue!! She saw that we were struggling to get things placed in the unit properly and jumped right in to help us. Great customer service!!!
I walked in the store asking about rentals , somia was very helpful and she was awesome with explaining everything to I will be doing business with you guys soon!! Thanks somia
I had a GREAT experience! Donna was great! We changed units about 5xs and she was very patient and helpful. Star service, star rating!
Brenda Hamilton is the best Public Storage manager here in Birmingham. Thanks Ms. Brenda.
Ms. Brenda is heaven sent! Having to move so suddenly Ms. Brenda helped me get everything together. I really do appreciate the hard work she gives to her customers. This is my first experience with a storage company and it was a great one!
I want to thank Ms. Brenda for excellence customer service. I also want to thank her for just being a beautiful person.
I would rather pay double at a different location instead of dealing with this place. I have never seen such unprofessional ways and disrespectful people. One person threatened to auction my things off because the account was $5.00 negative that I wasn't aware of. They practically beg you to give them 5 star reviews, why do you think its only 20 reviews. If you have options please utilize your choices, dont go here. Take my word, I was a short term customer, as soon as i realized the attitudes and disrespect I moved my things immediately. I refuse to pay for bad customer service.
HORRIBLE CUSTOMER SERVICE! MOLD WAS GROWING ON MY THINGS AND THERE WERE BUGS IN MY UNIT AS WELL. i HAD TO CLEAN UP THE MESS THAT CAME FROM THE UNIT NEXT TO ME.I CANT WAIT TO MOVE MY THINGS. BRENDA IS VERY RUDE. I WOULD NOT RECOMMEND ANYONE GO HERE, THE ONLY REASON MY THINGS ENDED UP THERE WAS BECAUSE IT WAS THE ONLY STORAGE IN BIRMINGHAM WITH THE AVAILABLE UNIT SIZE I NEEDED. I SEE WHY NOW,
The front desk associate was Somia was very helpful , very patient and I enjoyed my phone call with her today . Thanks for everything Ms. Somia your the best !!!!
Mrs. Hamilton was very helpful in assisting me in finding the storage fit for me and very polite and informative.
The property manager is very nice and helpful to my needs.
Very friendly. She walked me through choosing the right storage unit for my needs.
The property manager was great miss Brenda thank you. Pricing became to much.people who uses public storage if you don't go to check on your things regularly this means that you don't need it so think about.
My wife and I transferred from seattle Washington Brenda was such a wonderful and pleasant person to work with. She is definitely the poster child for True Southern Hospitality.
The Property Manager is very polite, keeps everything clean, very knowledgeable and is able to answer all the questions I have had. You all could not have found a better person and I Have been using that property since April 27, 2011 and we have had several managers this is by far the best Hats Off to Ms. Brenda !!
Ms.Brenda Hamilton was very nice and she has a sweet personality.
Ms Brenda Hamilton the property manager was the best she help me pick out the best unit for my items answer all my questions
Miss Brenda is so amazing she is very awesome and professional and helpful with all info to The storage
I had reserved a storage unit at another public storage and it was not big enough. I was then sent to this public storage and the property manager Ms. Brenda Hamilton was really nice. She waited for me to come from the first public storage and she showed me a bigger unit. She talked me through all of it and made sure it was exactly what I needed. I would recommend this public storage to anyone.Thanks again Ms. Brenda for all the help and patience.
Ms. Brenda Hamilton is GREAT! She is wonderfully efficient and pleasant to deal with. I believe her when she says that she watches over the things stored with her as if they were her own. I've stored my boat here for a couple of years, and I just added an enclosed unit. (Ms. Brenda called me to explain that the $1.00 first-month-rent offer didn't apply for me to add a second unit; that was a little disappointing, but it's well worth paying full price for her excellent management of the place.) Highly recommended.
Kennel did a good job checking with me to make sure I was still arriving on the expected date and even called let me know she was going to lunch! Awesome customer service!!
Tristain was very helpful and courteous!! Ms. Brenda trained him well!
Mrs. Brenda is a very loving and down to earth person I fail in love with her the first day I met her the day that I went in her office the storage area they reserved for me wasn't going to be big enough for my things and I was really having a bad day Mrs. Brenda sense right away that I was having a bad day she stepped right in and said everything was going to be okay not only did she find me a bigger storage area for my things she made me have a brighter day Mrs. Brenda offered me things that I have forgotten all about like did I need boxes, a lock, tape etc. she was on her job she explain all the policies and procedures of the company what I needed for each month and the property was very clean Mrs. Brenda was on her job and I would just like to say job well done and that I would use Public Storage again and I would refer my friends and family to Mrs. Brenda
Ms.Brenda was very very professional and kind. She helped me out in more than one way. I wasn't having a good morning but her smile and kind words of encouragement made my day turn around. I will never use any other storage company as long as Ms. Brenda there I will always give my business to this location and refer my family and friends when they have storage needs....Thanks Ms.Brenda....
Mrs. Brenda offers excellent customer service and has an astonishing personality. Five stars from me. Thanks
Good customer service
I just wanted to express my "thanks" to Brenda Hamilton, the Property Manager. I moved in a couple months, ago and was given excellent customer service and was able to rent the perfect unit for my storage needs.
Brenda Hamilton was Great! .... She made me feel safe in storing my things there. I would use them again anytime. Thanks Public Storage!.
This property is very clean well kept. Miss Brenda is always helpful and understanding and Even tho I'm always late and pay her in ones $ lol she says Keep up the good work your getting there .
Brenda was a delightful, pleasant lady who explained everything to me so well. She made my visit a breeze.