Great customer service Reggie
Great service from Reggie, thanks
Reggie was very helpful. He worked to solved the problem.
Ms.dana is a very good person she help us out a lot
Reggie was awesome I really appreciate having someone good to help
Ms. Dana is very sweet and helpful. She helped me and gave me the best service I ever had anywhere. She rocks!!
MsJenise was so sweet & I love come there
Jenise service was quick and friendly, thanks
I had the best experience with Jenise today she helped get size I need for my items....she even helped with silence the annoying notifications on my phone 😂😂😂
Jenise was wonderful! Her customer service is impeccable! I was with a customer of theirs and she was so great! I came home to see what I can put in storage! Both locations she was at and it was great! I often look at customer service because I was in the industry for 10 years before I switched careers. Her customer service was superb!
Ms Jenise was very nice with helping me close my account
Jenise had great customer service
Ms. Jenise was super nice and helpful with everything, plus she made sure my things were secure and safe
Dana was absolutely amazing she very sweet and helpful . And made our experience the BEST !!!!!
MISS DANA IS ALWAYS AT THIS LOCATION AND IS VERY HELPFUL EACH TIME I COME.. THANK YOU SO MUCH!!
Always kind and helpful thank Jenise
I have used several Self Storages facilities and they’re all provide the same service, sure the facilities themselves differ, from having climate control, Dollie’s, drive through, security, or etc. But hands down my favorite Self Storage Facility is Public Storage at 8 W Oxmoor Rd Birmingham, AL, 35209
certainly not because of the facility, cause it really could use some love / updating / paint. But because of the Manager Dana, Dana is the nicest and most professional Public Storage Managers I have ever meet and have had the pleasure of dealing with, I totally recommend this public Storage facility because of Dana, and also I resently met and was so wonderfully happy and impressed by a newly hired team staff member Jenise, , it seem Jenise could read my mind on what my needs where at our first interaction, just by the look on my face, just her pure natural customer care intuition. That’s a rarity, Jenise is a gem. And Jenise has been really helpful many times since. I have three storage units here, and the only reason I’m still at this Facility for now two reasons, first and foremost DANA, and now second Jenice
Customer service was very impressive for me today I was considering moving but Jenise was able help me stay with a rate reduction. Thanks!
Jennie was awesome helping me with with my storage unit. She is a great asset and appreciate the customer service
Me Jenise was very sweet and kind even open back up after hours to give me my new set of storage keys very pleasant and up beat
I came in distress but Mrs. Jenice was so helpful with reassuring me that everything is fine and taken care of. Thank you for your help...
Ms Jenise and Ms Dana are always kind and listen to my concerns
Thanks to Mrs Dana and Queenafor all your help
Dana is awesome!!! Roll Tide and keep up the good work!!!
Ms/Mrs. Janice was very helpful and did a really kind thing for me at the last minute less that 10minutes before closing she didnt have an attitude or was mad. super friendly extremely polite and helpful!!
The customer service from Ms. Jenise is phenomenal.
Jenise was absolutely wonderful! Great customer service.
Ms Jenise informed us that the unit wasn't secure and wanted me to come and put the lock on properly to keep my items safe.....thanks for your help
The location is great and the staff as well. Jenise was very kind and helpful. Recommend it
Ms Jenise was a big help for me today. Thanks!
Nikki and Van at Public Storage were great and explained everything very well. They guided me through the process of my requested moving to a smaller storage unit, from finding one very close to the larger one I had been renting to moving me through the process very quickly.
Niki D was fantastic she walked us to see the storage unit prior to doing the paperwork
Explained the details of everything and was very friendly
Highly recommend Public Storage off Lakeshore Drive in Homewood
Excellent experience! Dana was professional and very helpful. She made the process extremely easy!
Jenise and Dana was friendly and very helpful Thank you ladies!!!
I have worked in the customer service business for over 20 years and I had one of the best experiences when visiting this location. Everyone working there was so nice and very knowledgeable about the units at this property.. especially (Eli). Thank you for your help.
I have been dealing with the 209 Oxmoor store, and they are fast friendly cooperative, and they communicate, especially Jenise 10 out of 10 would recommend.
Great customer service at this location we will be returning for all our storage needs.
This location is excellent!! Jasmine and Dana have great customer service skills, very knowledgeable, and helped me with all my storage needs. Thank you ladies so much.
Dana and Jasmine were both wonderful!! Dana had a lot of knowledge being in the storage business for a long time. Jasmine showed me to my unit and told me all of the safety features of the property. Customer service was amazing and I will definitely recommend them to anyone! Thank you!!
Dana was helpful during our move. She helped look at several spaces to find the right space. The price was good for the area.
I Just want to say Great customer service!. Dana was very helpful and made the process very quick and easy.
Nikki D. Was the best, help me and my spouse from beginning to end and walk the property and explain throughly
Chris was very patient with us and very helpful he made sure we got what we needed for an excellent price Definitely if need a storage again I will choose here!
The manager on duty was very nice and very helpful. She helped me and explained everything through the entire process so it could go smoothly.
Christopher is amazing!!! Had to switch from a bigger unit to a smaller one and Christopher made it so easy and quick. Thanks again
I received the best customer service ever! Thanks Chris for being so warm and friendly.
Queen once again provided excellent customer service!
Very helpful in getting me to a proper location to accommodate me
Go see my girl Aliah she is amazing. She definitely deserves a promotion and raise
Love it Queen was very helpful and lovely. I highly recommend Public Storage
The lady that assisted me was very helpful and professional. Also no pushy unnecessary follow up sales.
Aliah assisted me very patiently and friendly. She made my experience positive. I would come back again
Queen was great. She explained everything and made the process easy. Thank you
Great service offered by Queen! She was friendly and professional. Her thoroughness helped me find the best unit size/price/plan for me. Queen let me ask any question to feel secure in this transaction. She’s a definite asset to this company. I’d recommend this facility to anyone!
The short amount of time I interacted, with Chris, he was cordial and professional as well.
I am a stickler for giving kudos to businesses but it's definitely the people who makes your establishment shine. We were given top notch service by a young lady name Jamella. Her attitude and personality was very warm while handling the business at hand. If I ever need or hear someone needing a storage facility on the Westside I truly recommend PUBLIC STORAGE - Oxmoor Road.
Jameela was an awesome today she helped my mom get her account updated so she could access her storage. Thanks Jameela we appreciate you for your service! 😊
Thumbs up to Queen. Very knowledgeable about the operation.
Jameela was very professional and courteous. I wish her good luck.
It was a nice experience renting my unit with Dana &Jameela we got in and out.
Thank you Chris due all your help.
MY NAME IS ANDREA HUBBARD AND WOULD LIKE TO GIVE A 2HANDS UP FOR CHRIS👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽 HE WAS SUCH A KIND AND PATIENT WORKER, HE MADE ME FEEL SO COMFORTABLE WHILE HELPING ME ACCESS THE AUTOMATIC GATE SETUP THROUGH MY PHONE!!! HE IS TRULY A VALUABLE ATTENDANT TO PUBLIC STORAGE ON OXMOORE ROAD🙏🏽🙏🏽🙏🏽
Chris was a great help. He was professional in every way and helped me find the unit I was looking for. This is a great place for storge
Queen was amazing and she really helped me in every aspect thank you so much Queen Mr William Wright
Chris was extremely helpful and knowledgeable. Made the move in easy.
Awesome place. Very helpful
Alex was amazing definitely made my experience with public storage amazing !!!
Very friendly.. They made signing up easy and efficient..
I rented a unit at this location a few weeks ago. Dana, the manager, was so much help to me! She recommended a different size than what I had reserved and it turned out perfect for my needs. I would also like to add that the following day, during my move-in, I found Dana outside cleaning the unit doors. That really impressed me. This is a great place if you need storage!
To expensive n they don't even give u a discount or free month rental so we got storage closer 2 r home n it gave 2 months free!!!
Dana and staff was super helpful. They both went out of their way to help. The facilities were top notch. Wonderful experience do yourself a favor and go to them..
The staff was super friendly. Chris went above and beyond to make sure we were taken care of.
My wife and I have been storing at this location for several months. The manager, Dana, is a real asset to your company. She seems to really care about her customers, their needs, and goes out of her way to help. We are extremely satisfied!
Great customer service , fast and efficient. I definitely plan to do future business with this location .
I don’t quite remember their positions as staff but Alexanderia H. and Dana C. were such helpful and friendly people made my first time experience such a breeze!
Chris was awesome, really no hassle, looking to help any way he could. What was great guy
My experience was excellent and smooth process. Undre was helpful with helping me learn about the public storage app. He also made sure I was able to move my stuff into storage the same day I purchased a unit . Thank you Mr. Undre
Dana Is very kind and she helped us greatfully Thank you for all your help
This is by far the best storage facility I have ever rented with. Rhett was amazing with helping me find the perfect unit for my items and provided different options for me as well. I 100% would definitely recommend Public Storage for your storage needs.
The process was effortless with Rhett.
Johnathan was excellent. Top rate service. I highly recommend.
I would like 2 thank CHRIS from the bottom of my 💙 CHRIS you are the best 😘😍💯
Incredible service! The eRental process was super easy and fast. Love that!!! Dana was very helpful and so nice.
Diana is absolutely amazing. She was very thorough and made sure we did a walk through on the units that i loved. She is very kind, knowledgeable and warm spirit to be around. If you ever need a storage unit please 🙏🏾 stop by and see her. She is a real blessing
Dana was the best ever, no complaints!!! Attitude was great. Highly recommend. Perfect customer service
I have an the best experience!
Property Manager Dana came to my rescue! I had an issue with my lock. She and Chris did everything possible to help me and they did!! This is the best location to store your valuables. Dana and Chris are the BEST!! Thank you so much!!
Dana was awesome!!! She was very professional and nice to handling me and Mom needs in purchasing the right storage unit. She is the best!!!! Godbless!!!!
Came here with my brother last week, Jenise was very helpful. Thanks Jenise
Jenice was quick and very helpful.
Great experience and very helpful staff! Super friendly staff, (lady that worked last Sunday afternoon),I met on 8/21/22😊
Mrs. Jenise was an wonderful help
Worst storage experience ever. Staff is rude, constant rate hikes and the gate doesn't work sometimes and they do not notify of accessibility. Use a different storage company.
Latoya off Oxmoor was great !
The customer service was excellent, the lady was very professional and she made sure everything was set up correctly before we left!
Went into the office last minute looking to rent a 10x10 storage unit yesterday and was told they didn't have any at that location but Latoya was more than helpful with trying to accommodate me, good service.
Good enough but nothing special facilities wise. Prices competitive enough.
Been here a month and still get great customer service from Toni.
Very polite and professional
I called today to see about renting a unit, and i spoke to a young lady named Queen who was absolutely amazing and very professional.
Very great customer service.
Both Toni & Jenise always been professional and courteous
Jenise was very kind and made my experience very comfortable and pleasant. I will rent from them again
Ms Jenise is always happy to help, thanks!
Awesome customer service! Great smile even with the mask on!