Public Storage Self-Storage Units at 8 W Oxmoor Road, Birmingham, AL

I received the best customer service ever! Thanks Chris for being so warm and friendly.

Queen once again provided excellent customer service!

Very helpful in getting me to a proper location to accommodate me

Go see my girl Aliah she is amazing. She definitely deserves a promotion and raise

Love it Queen was very helpful and lovely. I highly recommend Public Storage

The lady that assisted me was very helpful and professional. Also no pushy unnecessary follow up sales.

Aliah assisted me very patiently and friendly. She made my experience positive. I would come back again

Queen was great. She explained everything and made the process easy. Thank you

Great service offered by Queen! She was friendly and professional. Her thoroughness helped me find the best unit size/price/plan for me. Queen let me ask any question to feel secure in this transaction. She’s a definite asset to this company. I’d recommend this facility to anyone! The short amount of time I interacted, with Chris, he was cordial and professional as well.

I am a stickler for giving kudos to businesses but it's definitely the people who makes your establishment shine. We were given top notch service by a young lady name Jamella. Her attitude and personality was very warm while handling the business at hand. If I ever need or hear someone needing a storage facility on the Westside I truly recommend PUBLIC STORAGE - Oxmoor Road.

Jameela was an awesome today she helped my mom get her account updated so she could access her storage. Thanks Jameela we appreciate you for your service! 😊

Jameela was very professional and courteous. I wish her good luck.

Thumbs up to Queen. Very knowledgeable about the operation.

It was a nice experience renting my unit with Dana &Jameela we got in and out.

Thank you Chris due all your help.

MY NAME IS ANDREA HUBBARD AND WOULD LIKE TO GIVE A 2HANDS UP FOR CHRIS👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽 HE WAS SUCH A KIND AND PATIENT WORKER, HE MADE ME FEEL SO COMFORTABLE WHILE HELPING ME ACCESS THE AUTOMATIC GATE SETUP THROUGH MY PHONE!!! HE IS TRULY A VALUABLE ATTENDANT TO PUBLIC STORAGE ON OXMOORE ROAD🙏🏽🙏🏽🙏🏽

Chris was a great help. He was professional in every way and helped me find the unit I was looking for. This is a great place for storge

Queen was amazing and she really helped me in every aspect thank you so much Queen Mr William Wright

Chris was extremely helpful and knowledgeable. Made the move in easy.

Awesome place. Very helpful

Alex was amazing definitely made my experience with public storage amazing !!!

Very friendly.. They made signing up easy and efficient..

Excellent

I rented a unit at this location a few weeks ago. Dana, the manager, was so much help to me! She recommended a different size than what I had reserved and it turned out perfect for my needs. I would also like to add that the following day, during my move-in, I found Dana outside cleaning the unit doors. That really impressed me. This is a great place if you need storage!

To expensive n they don't even give u a discount or free month rental so we got storage closer 2 r home n it gave 2 months free!!!

Dana and staff was super helpful. They both went out of their way to help. The facilities were top notch. Wonderful experience do yourself a favor and go to them..

The staff was super friendly. Chris went above and beyond to make sure we were taken care of.

My wife and I have been storing at this location for several months. The manager, Dana, is a real asset to your company. She seems to really care about her customers, their needs, and goes out of her way to help. We are extremely satisfied!

Great customer service , fast and efficient. I definitely plan to do future business with this location .

I don’t quite remember their positions as staff but Alexanderia H. and Dana C. were such helpful and friendly people made my first time experience such a breeze!

Chris was awesome, really no hassle, looking to help any way he could. What was great guy

My experience was excellent and smooth process. Undre was helpful with helping me learn about the public storage app. He also made sure I was able to move my stuff into storage the same day I purchased a unit . Thank you Mr. Undre

Dana Is very kind and she helped us greatfully Thank you for all your help

This is by far the best storage facility I have ever rented with. Rhett was amazing with helping me find the perfect unit for my items and provided different options for me as well. I 100% would definitely recommend Public Storage for your storage needs.

The process was effortless with Rhett.

Johnathan was excellent. Top rate service. I highly recommend.

I would like 2 thank CHRIS from the bottom of my 💙 CHRIS you are the best 😘😍💯

Incredible service! The eRental process was super easy and fast. Love that!!! Dana was very helpful and so nice.

Exelemte lugar

Dana was the best ever, no complaints!!! Attitude was great. Highly recommend. Perfect customer service

Diana is absolutely amazing. She was very thorough and made sure we did a walk through on the units that i loved. She is very kind, knowledgeable and warm spirit to be around. If you ever need a storage unit please 🙏🏾 stop by and see her. She is a real blessing

I have an the best experience! Property Manager Dana came to my rescue! I had an issue with my lock. She and Chris did everything possible to help me and they did!! This is the best location to store your valuables. Dana and Chris are the BEST!! Thank you so much!!

Dana was awesome!!! She was very professional and nice to handling me and Mom needs in purchasing the right storage unit. She is the best!!!! Godbless!!!!

Came here with my brother last week, Jenise was very helpful. Thanks Jenise

Jenice was quick and very helpful.

Great experience and very helpful staff! Super friendly staff, (lady that worked last Sunday afternoon),I met on 8/21/22😊

Mrs. Jenise was an wonderful help

Worst storage experience ever. Staff is rude, constant rate hikes and the gate doesn't work sometimes and they do not notify of accessibility. Use a different storage company.

Latoya off Oxmoor was great !

Do you have a 10x10 unit open for rent?

The customer service was excellent, the lady was very professional and she made sure everything was set up correctly before we left!

Went into the office last minute looking to rent a 10x10 storage unit yesterday and was told they didn't have any at that location but Latoya was more than helpful with trying to accommodate me, good service.

Good enough but nothing special facilities wise. Prices competitive enough.

Been here a month and still get great customer service from Toni.

Very polite and professional

I called today to see about renting a unit, and i spoke to a young lady named Queen who was absolutely amazing and very professional.

Very great customer service.

Both Toni & Jenise always been professional and courteous

Jenise was very kind and made my experience very comfortable and pleasant. I will rent from them again

Ms Jenise is always happy to help, thanks!

Awesome customer service! Great smile even with the mask on!

Jenise and Tony are always helpful to assist our needs when we come we come by!!

How much are the rent a month

Jenise she was a helpful person and she helped me with everything I needed I had no problems good job Ms jenise thank u again

Amanda was very helpful & had great customer service. Thank you so much for the help !

Great place..one of the employees there her name is Amanda, she was very helpful and took time to answer all my questions and was extremely nice!! Thanks Amanda

Jenise was so helpful and wonderful! Her customer service skills are amazing and she helped me find the best deal for what I needed. Thanks Jenise!

Jenise was so kind and helpful! Keep up the good work!

Great customer service she Jenise she was great!

I am not originally from Birmingham but every time I encounter Ms Jenise about an issue she is quick to assist me her advice sometimes reminds me of my mom 😊

Staff is always willing to help with any issues I have, I appreciate her assistance.

All the staff are kind and courteous, I would recommend this storage to anyone. Sensei Stevenson

Toni & CJ are the greatest experience I ever had in renting a storage..you will always have my business, as long as you keep customer service like this in Homewood. Thanx

When is your next auction

Outstanding

Very pleasant experience working with Jenise. She is always professional, knowledgeable, and helpful with my transactions. Just a breath of fresh air!🙂

Jenise was very kind to me in my time of needs, her kindness gave me hope. She was attentive to my concerns and well spoken. Thank you.

Ms. Toni !! She’ll take care of you !

Jenise was exceedingly awesome. She went above and beyond to help me out. She was absolutely amazing

Very informative help me out from A-Z!

Ms Jenise has always been extra helpful and professional when ever I have needed assistance or have she's one of the best.

Dana is always friendly and professional,she is always helpful and willing to go beyond the call of duty! I went to pay my bill just when Dana was leaving to go to lunch...she went back into the building and took my payment, she stated that she didn't want me to have to wait or come back. I really appreciated that... that's what you call Good Customer Service!!!

Ms Toni was awesome and very friendly and professional and sweet she helped us out

Cheap prices and GREATT customer service!! Everyone who works at this location os so nice and will bend over backwards to help you out. I highly recommend 😊

My unit was broken into and my pressure washer and other items were taken... they didn't have cameras in that particular area and come to find out there has been over 6 break ins in that same storage building if not more!!!! It makes me think it a inside job??? Anyway staybaway from this place if you value your belongings!!!!

My experience on today, March 15, 2021, was simply beautiful. Toni was awesome. Her customer service assured me that I was choosing the right place to do business with. Toni, you ROCK.

Ms. Jenise helped us so much! She was very helpful and patient with us. She made sure we were satisfied with out choose and walked us through the whole process.

MS.Jenise was so nice and professional..... And explain everything I need to know down to the tea .... I will be recommending this storage to other ..... Thanks Ms. Jenise

Toni is amazing. Her customer service is awesome. I would recommend this place to anyone who needs storage.

Came in on short notice and Ms. Jenise was very helpful and kind. She showed me around the place and made sure all of my needs was fully satisfied before hand. Took the time to even show me how to use the gate code box. Definitely recommend anyone to come here for business!!

Toni was very helpful & professional. She answered all of my questions. The location is perfect for me near my house. Very affordable pricing.

Toni provide me with great customer service.

Toni assisted me today and she was amazing!! Very professional and friendly. Rates are awesome as well. I will definitely be referring this place to my friends.

Fantastic customer service!!!

Jenise gave excellent customer service made sure i was making a well informed purchase.

Very helpful and friendly staff Ms Jenise is a pleasure 😁

Audrey was most definitely by far very professional and detailed as far as me getting my storage space. Thank you and Public Storage for your service. I highly recommend.

Ms audrey property 20226 Professional and she helped us find the right storage an the prices were excellent

Very helpful save me to find me a storage I'm very satisfied I don't have no problem very very helpful in every way I have no complaint

Toni and jenise are awesome customer service staff.

Great staff and great prices!! I would definitely recommend that you visit this location.

Great customer service and very professional and courteous staff. Jenise and Toni were very happy to answer all my questions concerning moving materials and storage needs. I appreciated all their help.

Great Customer Service and Always Helpful. I Am A Frequent Customer That's Why I Use This Particular Site. Most of All Jenise and Toni Are Amazing, Knoweable and Very Friendly. Always There To Answer My Questions at an Timely Matter

They were very helpful to me when I had to put my belongings in storage before I went on deployment.

Ms. Jenise was very kind and patient! I greatly Appreciate that kind of service!

Audrey and Toni were extremely friendly and professional! Great customer service 😉

Thank you Ms Jenise

We rented a 5x10 storage unit for the summer. Great experience. Solid customer service. Highly recommend, esp. for college students looking for a short-term solution.

We rented a small 5’ x 10’ storage space for the summer. The customer service was solid and the process from start to finish was smooth. The online payment feature is a strong bonus. Highly recommend the Public Storage on 8 W. Oxmoor Rd., Birmingham.

Every person I've talked to here has been very nice/helpful, especially Jenise during the last few weeks I had the unit. I had a 10x20 unit and had no problems with anything over the 4 years I had the unit.

Toni and Jenise were very professional, friendly, and helpful. I was very satisfied with the customer service. I'm also pleased with my rate.

The ladies were very helpful and really funny

The staff was very friendly, and the employee name jenise was very helpfully she make sure I had everything I needed and answer every question that I ask. And also she’s very funny as well . 😊 she had wonderful customer service

Very helpful and friendly service.

Great experience and perfect customer care ❤️❤️

Wonderful and helpful employees.Thank you for everything Jenise.

05/15/2020 ok so I stopped by my unit to gather my remaining stuff to move in my apartment I tried to use dumpster but the lady said I couldn't. I did not have a problem with this because I follow directions , but the lady was caucasian and I wanted to ask her about ending my contract since I did not need it anymore so I walked to the office and she went in the building turned around looked at me and locked the door in my face and went behind the counter staring at me. This was very unprofessional and we need to stop judging others based on color and outer appearance Toni is the only person I've had an outstanding experience with. I come from a family of lawyers but she isn't worth the headache!!!!!

TONI WAS GREAT!

Toni is awesome customer service manager

That place is awful, my storage has been broken in twice and that sorry insurance will not pay. They went up on my rent. DO not rent a storage this is awful treatment from this company contacting a attorney

Great customer service from Dana.

Toni did an outstanding job. Go Toni!!

My experience was great. Toni new all about the products and was fast and efficient

Thank You so much Toni for your great Customer Service 😁

I Had Toni she was very polite and professional she knew all about the products and services and made my visit very enjoyable

Toni gave me excellent customer service. Thanks so much

Very nice and friendly!!!

Toni helped me with all my storage needs. She has great customer service experience.

Toni great customer service

Toni gave me the best customer service experience ever.

Amanda and Toni gave customer service and wad very professional.

Ms.Jenise was the best she made sure my visit was easy

Very good and excellent worker... Wouldnt mind dealing with there again....good customer service as well....keep up the good work

Toni is very professional and have great customer service.

Rhett was awesome. He's polite and very knowledgeable. Thst guy deserves a raise.

I loved Rhett very satisfied great customer service

Mrs Jenise was very helpful and polite the property was clean my unit was also very clean the experience was great..Will recommend again..Only one thing I didn’t like was the customer service rep didn’t inform me I had to get insurance for the unit during the reservation

Rhett was awesome and made our moving transition much easier!

Very kind and helpful

Rett was very friendly and had great customer service

There's nothing public about it change the name

Amber was great

Great service with rhett

I Love It!!! Great Prices and Customer Service!!!

Easy Fast and Friendly service provided by Amber!!!!

Chantara was fantastic and very patient

Mrs. Sonja, Words can not describe the Kindness that you showed me that day when everything seemed to be going wrong. 'You stepped outside with me, to try and calm me down, and I tried to smoke, but I can't even smoke right ( I don't smoke smh) LOL =D You didn't judge a book by the cover, you allowed me to explain =) You are AWESOME! Jordan, was extremely cold, rude, and just unbearable. But you, you pulled me to the side and breathed with me and gave me a little more hope. You know who I am, by this comment and that is cool. You are the reason that I stayed with Public Storage, after the rudeness of Jordan (Robo cop) LOL =D I know that you have a great heart and are very considerate to those that are customers. I am sure that so many other customer's Truly Thank you for not treating us like just another money bag $_$ You actually care and that is so rare in this world =) May God Forever Bless you in your life, as well as on your journey in this life, and those dear to you. Kindness always goes a long way Sonja, and you are just that =) Many Blessings, Anonymous Customer =)

Sonja was amazing she explained everything thoroughly and efficiently!! Amber did not help me but when I entered the business she gave me the most warming greet!! I really appreciate their GREAT customer service!!

Friendly, helpful staff. We rented from this facility for three uneventful years, which is exactly how a storage facility should be. Thanks for the service!

Sonya was very helpful and she made the experience short and sweet

Fun an friendly women. I love the service they provided

Rhett & Amber were really quick and polite.

Sonja and Angela were both wonderful-best customer service in a long time.

Sonja was really nice!

Khandi was very helpful. Her service was great and her knowledge of the property was great.

Just wanted to thank Rhett for being so genuine and so helpful today. Moving is so stressful, and as soon as we spoke I felt like we’d known each other for years and he had me totally at ease. Straightforward, friendly, knowledgeable, and professional. What a combo. I immediately knew I was in great hands. Thank you so much for your help.

Ms. Sonja and Amber was so nice to my sister on Wednesday they were very patient with her Amber had the biggest smile I definitely will be calling her on next month when I need a unit for myself

Although this is not Cherish Scott. I am Marcina Cox who renting a unit from Public Storage on Oxmoor. Rhett was so helpful and informative about the different sizes. I was given a options for my brothers furniture. He explained everything in detail, and even showed me boxes and misc that would fit my need. Thanks Rhett

High employee turnover = locks cut off/ damaged content n 2018 resulted insurance payment; then last week- w/ both keys still n my possession; I find contents Rearranged & a bag of shoes (brand name sneakers + missing). Song & dance aplenty.

Amber was a true professional. So helpful!

I went to help a family member get some stuff out of storage Sunday and the employee on duty at the time was Amber Washington she was very polite and helpful the entire time we were there and even helped my auntie to locate her storage unit. I recommend her for future references as far customer service goes!! Very pleased!!

The staff was very nice and the facility was clean. Amber was also nice.

Great customer service. Property and grounds well kept. Never had any issues with my storage unit.

Great customer service and got a great rate for renting the place

Rhett was amazing! He helped me pick out the storage that best fits my needs. I had an amazing experience!

Professional, courteous, and helpful staff. Rhett, in particular, is always friendly and willing to help however he can.

Sonja Thank you so very much for making my rental experience so smooth and easy! beautiful smile on your face! keep up the great work! Thanks again!

Convenient and secure

Rhett was very nice, helpful and explained everything fully. I really appreciated all of his help and made the moving process a lot easier.

The ladies working were so sweet and helpful!

Sonja was very nice and informative! She made the move in process very easy!

Five star service!

Great customer service Rhett handled everything for me and put my mind at ease about my move. Awesome salesmanship and public relations.

Great personality....so helpful

Rhett is My favorite representative when I come into this location to make My payments... Rhett is always helpful an very informative... Thanks Rhett...

Jordan helped me out today! I would recommended this location.

Justice

Went in looking for some space to store some household items. The ladies in the physical location were very nice and friendly. They didn't have what I was looking for on the first visit and I decided not to return to look further. When I made that decision I let the company know that I was no longer interested. I received a call later from one of the customer service representatives asking why did I not rent from them. I explained to him that I had changed my mind and that in would get back with them if the need arose again. He proceeded to get irate with me because I had refused to get the storage. I didn't appreciated that at all. Since that happened I will not be renting from them.

Great service

Excellent customer service!

They are extremely to expensive to be infested with rats.

Sonja was extremely professional and very detailed in reviewing storage options and contract. She is an Ambassador for Public Storage. She has a great personality.

We appreciated the easy check-in and good rates provided. Big thanks to Toni, the property manager!

From what i can tell its kept pretty clean and decent.

They are really understanding and down to earth. The make sure that storage units are secure daily!

They were professional, friendly, answered all my questions, and very knowledgeable.

The manager Sonja was very kind and helpful.

Im moving out of town temporarily and I needed a place to store my stuff. I went to public storage and the property manager there was really helpful!

Excellent service!!! Ask for Justice!!!

Very rude staff. Made me pay for a whole extra month because I had to remove one piece of furniture a day late. Even though I made plans with them about this and they said it was fine.

Excellent service. Khan do very professional

Beonka is great 😍😍

Kandi and Joel was the most sweetest people I have ever met they really actually care for us as there customers me and my mom and my sister thanks so much and we will be back

Great experience! Khandi delivered stellar customer service!

Khandi was a great help she is someone you would want to keep around ! Thanks for her help

I rented a unit from Joel! He was very nice and helpful. He took the time to answer all my questions!

Joel is Awesome!!! Very detailed & friendly!!

This place is awesome beonka thanks for everything luv

The manager was very helpful and courteous. The property was clean and well kept. I would recommend them to anyone.

Renting with Beonka was Great!!!

Jacqueline / Beonka/ tyler...Service was great

Khandi has awesome customer service experience.

Khandi was a pleasure to do business with. She was very knowledgeable and professional. She deserves a raise. I will dfinately refer others to this location to do business with her. Thanks Khandi. Stay sweet.

Awesome!

Beonka quickly and efficiently assisted me with a question that I had about my account. She was able to quickly check my concern and eased my mind. I highly recommend this place as I have had no issue each time I come to drop off/pick up my items or even when I need to come in to ask the staff a question!

Khandi was so helpful, polite and efficient. I enjoyed her company while looking at the unit too.

Beonka was great! I definitely would recommend Public Storage

Beonka was great showing me my unit and getting me setup. Great customer service

Beonka was very professional .

Beonka was fantastic! She was overly helpful and super kind! When my parents and I went back in the second day to ask to switch to a bigger size, the other lady (I did not catch her name) was also super friendly and accommodating!

Beonka always make me smile when I come into the office.She has great Customer Service!

This was one of the fastest,affordable,and overall great experience. The employee ( Beonka) was very informative and helpful with my selection. Her customer service was excellent. Great job !!!!!

The woman who helped us, Beanka, was very kind and helpful as we moved everything from my dorm room into public storage for the summer. The process was simple, and her kind personality made moving boxes in 100 degree heat easier.

Store Ur Things SO Well U Might NoT EvER Come Back...🤷🏽‍♀️

Khandi was very knowledgeable and helpful.

Khandi was very knowledgeable and helpful.

Great location! Beonka is very helpful and professional. I use them every summer!!

Good experience! Beonka showed me how to get to the storage unit and how to use the lock. She even told the deals and recommended damp check. I was very impressed! Great customer service. Will recommend to friends

Beonka was Great

Great Great service

I have had a wonderful experience at Public Storage . Ms.Navara had been a joy and made my time here very comfortable. I will definitely rent here again in the future.

Navara is awesome she is very knowledgeable and had great customer service ....Thanks for having her my moving was made so much easier

Very good experience!! The manager Navara, was very helpful, pleasant and professional. She offered me various products to help keep my unit in tact. I really liked the gate entrance and the fact that your given a code to enter and exit. There were other storage units that are closer to me that i could have chosen, but i chose this one because of the drive up unit.

Manager Navar was pleasant and informative

Angela is a wonderful person she has good customer service skills

Navara provided us with great service. She was extremely helpful and knowledgeable about our storage needs. 👌💪😊☺😚😘😙👍👍👍👍

Raised my rent. When I asked why I was told that is what the boss said to do. I wish Navaro was here today instead of this girl...probably would know the real reason why. Going to be my last month😔 Since my post the manager called me, apologized, and explained the rent hike. He also changed my rent back to the original price and I was very happy with the quick response time to my complaint. Thank you so much!!

I’ll tell you what this Navarra was nothing but nice and cordial and maybe feel very welcome and if anybody has ever known exactly what they’re doing it with she and I was lied to meet her and I think y’all very much for your service best Coleman Massey

Navara was very nice and got us checked in during her lunch hour. She was very courteous and helpful.

Great and safe location very courteous service try them out

Ummmm I don't EVEN remember their names (unfortunately), there was a black lady and a white guy, and they were sssssooo nice! Me and my 7 year old were only going in there to buy a box. Lol. They were so helpful, and they were really engaged with him. They offered him halloween candy, and helped us to the car with out giant box. Lol. THEY ARE AWESOME!!!

The manager Navaria is the best!!! Called very last minute after not showing up for my appointment, she got one her best reps to get me in and out!!! Shoutout to Cristina

Navara is a Rock Star! She was accommodating, courteous, professional, wise and sweet. I enjoyed my visit and the fact that she found us the perfect unit that completely filled our needs.

Price was good at the beginning, but they regularly and significantly increase the price over time for no reason.

Dee was very nice and helped me get everything I needed at the right price.

Mrs.Navara EXCELLENT customer service greet u with a smile ,caring helpful attitude very patient ..very nice would definitely recommend

Great staff

Great service

Navara was amazing!! Quick and knowledgeable and willing to answer any question I had. Suggested items that would help with storing my belongs.

Both Managers on duty Are great Kelsie and Navara very helpful

Great assistance and customer service

Navara was very upbeat and friendly while assisting me with my purchase of boxes for my move. Always had a smile! Superb!

The two Lovely ladies ms Donna n ms Navaara have the sweetest personality n they really make you feel good about putting your personal stuff here

I came by 2 days ago to get a storage unit. Donna was there to help me. She was really nice and professional

The staff there is very good, and professional they helped me get my unit.. and gave me all the information I needed about payments and supplies... Beonka, and Donna are great employees...👍🏾👍🏾👍🏾👍🏾

👍👍

I have worked in the customer service business for over 20 years and I had one of the best experiences when visiting this location. The young lady working there (Donna) was so nice and very knowledgeable about the practices of her company. GREAT JOB

Crooked. Watch your p&q.......

Donna at 20226 has great customer service and a great smile to go with it

Donna was ever nice to me today need keep her around

Erin and Pre'Knechia were an absolute pleasure to work with. I've never rented a storage unit in the past and they took me through the rental process like true professionals. Erin was very patient with me and made sure I chose the unit that was best for me. Before we finished the rental agreement she made sure I knew every aspect of the contract and what my options were. Pre'Knechia completed the paperwork and I was on my way. Before I left they told me they were fairly new to the company but you would have never known! Real professionals!!!

The customer service was great and Donna was helpful but the moving process was a little difficult because our unit was not easy to get a truck close enough to move in. Other than that the unit was big enough and we have plenty of room.

Love it :)

Navara was very helpful wnd she was very knowledgeable and answered all of my question and made me very comfortable with making my decision to rent at this facility. I would refer this location to all my friends and she has great customer service skill.

I am actually finished using my Storage unit, but I wanted to say that everytime I come into the office the ladies are always sweet. Today Donna and Simone greeted me with a smile. Even though I was leaving they were still professional and very polite, and if I ever need to store again I will be coming back here!

Facility was clean and the staff is very friendly and helped me with my storage needs. Thanks Tiffany

My experience was very pleasant and comfortable. Simone was very through in the information she gave me. She took her time and was very nice. She carried me through it all. Thank you Simone 10 stars you need more employees like her.

Awersome service from Simone. She was a Great help.

Excellent customer service Simone did agreed day job. I will recommend to anyone!!!

Simone was very attentive to everything we needed. And very pleasant.

This location (Oxmoor Rd., Birmingham, AL) does NOT perform any pest control! The property is full of spiders. One or two spiders is expected for an outside unit BUT 10+ spiders inside unit is unacceptable for a unit I've only had a couple of months. That shows lack of pest control or even Raid! I have spoken with several employees, multiple times, at this location about pest issue and requested for their DM (Nathan) to call me which as yet to happen even though they noted in my file several times for him to call me. I've been complaining for weeks. They have also decided to increase the storage rental an extra $22 ( I've only had the unit 6 months and according to the fine print, they can increase every 6 months if they choose to). Employees have openly complained to me about management and company and how they hate working for Public Storage (I have the recordings). Unethical and poor company values. If i was not out of state on a job assignment, i would've moved my property months ago! The ONE star is for the employees who work onsite because they all were helpful even though they have no control or say over any issue. And I wonder if they are offered the people below me some type of incentive for a "5 star" review?!? More than likely. Save yourself and your property the stress/insects, and CHOOSE ANOTHER STORAGE COMPANY! ~~~Update~~~ Nathan, DM, finally decided to call me. Ironically. He informed me that they have Orkin pest control which comes monthly and that maybe the location of my unit is why I have a MAJOR spider issue. He refused to provide me w/ a date of last service from Orkin. According to him, it would be too much of an hassle to go through the paperwork to find invoice. Really?!? His advice is that i consider moving allllll my property to a different unit which isn't near trees. Really?!?! Sooooo, after some prompt investigation and people I know, I have a invoice showing where Orkin last serviced the property in Sept. 2015 and this review was written on July 2016.... ALMOST A YEAR AGO SINCE THEY HAD ANY PEST CONTROL SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Go figure, huh?

Demetrius Morris was a tremendous help when helping me select a storage unit!

I recommend this location, as I have used them several times. Today Lexis helped me secure a smaller unit and her service was excellent. I have rented larger units at this same location - it really can't be beat.

Rodney was so kind and helpful and made sure all of our options was explored 🙂 24624

Lovely experience! Got a nice clean unit! Very happy with what I recieved for the price! The employee there, Jamesha, was really nice and very helpful!

Absolutely amazing how much effort was taken in order to make certain that my storage experience would an awesome one. With a sincere smile and helpful knowledge from my Agent Donna was confirmation to me that the remainder my day would be a success.

Be careful with the prices.

My experience getting my storage unit was great. Ms. Lewis was so helpful and informative.

The two ladies at this location were very helpful. Thanks

Fast and easy. Very helpful and kind!

Ariel was super nice. She's a rock star. Girl Power

Simone was really nice and patient. I would recommend this place to everyone who needs to use self storage

The girls there had great customer service

I would just like to say Kishawn is a blessing. She assisted me with all of my needs and made sure they were all met. I would definitely refer this location to anyone. Her customer service was GREAT!

Saw Andrzej on property while paying bill for my aunt he was great!!!

Great service, employee's were very helpful and the place was clean. I would recommend for anything you need to store! Ask for jackie!

The workers there are very courtesy and friendly. They made moving a breeze.

The young lady Kadijah was very helpful and patient.

Awsome

Jacqueline was very helpful and nice to work with.

's Jackie has the best customer service I have seen in a while.

I had an excellent experience at this location. It the most pleasant and smooth interactions I have had with a storage facility. Jackie was very knowledgeable and patient with me and my indecisiveness. At the end although i had my mind set on one unit her assurances and confidence caused me to change my mind. A unit I thought would've been too small with her help now seems like a king size suite in regards to storage units. The recommendations she made worked out absolutely perfectly and not only saved me time but money. I woukd definitely recommend this location to anyone who has storage needs. Thanks Jackie you helped me out a great deal!!!!!!!

Service was great

Very helpful, friendly and patient

Jackie was very nice. Things went very smooth.

Dealt with Jackie jessica...unbelievably And refreshingly nice. Very helpful in every aspect and a great asset for u as a customer service representative

Mrs. Jackie is the best!! She has the best customer service.. I highly recommend this Public Storage

Great customer service very professional and tentation to our needs and will recommend customers in the future thanks ms. Jackie

I love the service here! prices are wonderful and the process is so Quick!

GREAT Customer Service !!! Knowledgeable of ALL questions asked Thanks Ms Jackie. ☺

The staff at West Oxmoor was great to work with me on my storage needs. Would rent from Public's again!!

Jackie and Shae was awesome today love the service always have positive attitude especially Jackie see her a lot

I really appreciate the service and patience that I have been receiving at this location. I highly recommend Jackie and the other managers that assist me.

My experience at Oxmoor Public Storage with customer service rep jackie was excellent service she was very helpful to me and my dad she remember him from being a previous customer she is the access to the contact me my name is Tina Thomas historic thanks a lot for having her on your team

Ms. Jackie's customer service was simply phenomenal. If you need storage, I highly recommend this location.

Jackie is very helpful ,polite compassionate about her job and others

Great service!!

Jackie customer service was great, I will recommend this establishment to others.

Jackie is Very helpful. Great customer service!!

Enjoyed Jackie for helping and making me feel comfortable. I would recommended everyone to come.

JACKIE WAS VERY PROFESIONAL AND VERY HELPFUL.

Jackie was very thorough and helpful. I would recommend this location for its cleanliness and professionalism.

Very positive. Friendly services. Miss Jackie really helped me choose not only the unit but one in a great location. I will and have been commending to all friends and abroad for this companies services. Thank you for being there when we needed.

It was wonderful, service was great by Ms. Jackie she have done a tremendous job assisting me. She went through everything in detail in a short time period. I mean I was in and out. Thank you Public Storage for your service.

Great experience! Jackie was super nice and helpful!

Jackie was very helpful excellent customer service

I dealt with Shae when renting a storage unit and she made the experience completely painless. She was friendly and professional. Highly recommended!

Jackie was very helpful and understanding. I would recommend that you hire more people like her.

I've rented at this location for a couple of years now. Jackie is always helpful and has made my experience very pleasant. I would highly recommend this location.

Jackie was wonderful she stayed after closing hours just to make sure I was taken care of. She continued to help even after the first 3 units were not the right size and I recommend this storage above the others

Jackie was such a great help in the selection process of a unit to store my items. I have been overwhelmed due to a house fire and relocating. She is an excellent representative for Public Storage, professional, kind and courteous. I definitely recommend this location for anyone needing extra storage space.

Jackie has been a delight to work with and for assistance over the last year. This is a professionally operated location always showing support and concerns to me. I will recommend others to rent from Public Storage.

I rented a unit here for almost an entire year. The staff was professional and courteous, and the service was top notch. There is a lady there named Jackie who is absolutely AWESOME! She went out of her way to help me on several occasions. If you are looking for a good storage space at a good price with GREAT SERVICE, then this is the location for you.