Moving Organizing Storage Tips
How to Pay Your Public Storage Bill Online, in the App, or by Phone.
Sep 10, 2026 / Public Storage
Paying your Public Storage bill is straightforward whether you prefer to use the Public Storage App, manage your account online, visit a facility, or call by phone. Using the payment method that fits your routine helps you keep your account information current and makes monthly billing easier to manage.
Public Storage accepts payments through the app, your online account, in person at a facility office or kiosk, and by phone for a small fee. You can also set up AutoPay through the app or your online account.
Public Storage Payment Essentials:
- Use the Public Storage App or online account to make payments and manage AutoPay.
- Visit a facility office or kiosk for in-person payment options during available office hours.
- Call 866-444-4747 to make a payment by phone for a small fee.
- Review your account balance and payment method before submitting a payment.
- Keep card expiration dates, bank-account details, and contact information current.
- Use AutoPay to manage recurring monthly payments.
Public Storage Payment Options at a Glance:
How Can You Pay Your Public Storage Bill?
Pay your Public Storage bill in the app, through your online account, in person at a facility office or kiosk, or by phone. Choose the payment method that fits your routine and review the account balance before submitting payment.
Public Storage payment options include:
- Public Storage App
- Online account
- Facility office or kiosk
- Phone payment at 866-444-4747 for a small fee
How Do You Pay Your Public Storage Bill Online?
Pay your bill online by logging in to your Public Storage account and selecting Payments. The online dashboard lets you make a payment, review payment history, and manage AutoPay.
Review your balance and payment method before submitting. Keep your account contact information current so you receive billing communications.
How Do You Pay Your Public Storage Bill in the App?
Pay your bill in the Public Storage App by logging in and selecting Payments. The app also lets you review payment activity and manage AutoPay settings from your phone.
Use the same account details for the app and online account. Keep the app updated before making account changes.
What Payment Methods Does Public Storage Accept?
Public Storage accepts checking-account payments through ACH and eligible debit or credit cards. Review payment details before submitting a payment or enrolling in AutoPay.
Accepted payment methods include:
- Checking accounts through ACH
- Debit cards with a Visa, Mastercard, or American Express logo
- Visa
- Mastercard
- Discover
- American Express
Update your account when you change banks, receive a replacement card, or have a card expiration date change.
How Do You Set Up Public Storage AutoPay?
Set up AutoPay through the Payments section in the Public Storage App or online account. In the app, select Payments and turn on AutoPay; online, select Payments and then Turn On AutoPay.
AutoPay manages recurring monthly payments through the enrolled payment method. Review the selected payment method before turning on AutoPay.
How Do You Update a Public Storage AutoPay Payment Method?
Update your AutoPay payment method in the app by opening Payments, confirming AutoPay is on, selecting the enrolled payment method, and adding a new payment method. Online, log in, select Payments, choose Manage AutoPay, and select Change under Payment Method.
Update the payment method before the next scheduled payment when possible. Confirm that your new card or bank-account details are correct.
What Happens if an AutoPay Payment Does Not Go Through?
If an AutoPay payment does not post, review your payment status and payment history first. Confirm that the payment method is current and that your financial institution did not decline the transaction.
Contact your financial institution if the payment still does not post. You can also provide proof of payment from your financial institution to your nearest Public Storage location for additional help.
Can You Pay Your Public Storage Bill by Phone?
Yes. Call 866-444-4747 to pay your Public Storage bill by phone. Phone payments include a small fee.
Have your account information and payment method ready before calling. Use the app or online account when you want to make a payment without a phone-payment fee.
Keep Your Public Storage Payments Organized.
Use the Public Storage App or online account to make payments, review payment activity, and manage AutoPay. Keep payment methods and contact details current to make monthly billing easier to manage.
Pay on your schedule. Keep your account current.
Public Storage Payment FAQs
How Do I Pay My Public Storage Bill Online?
Log in to your Public Storage account, select Payments, and follow the prompts to submit your payment. Your online account also includes payment history and AutoPay settings.
How Do I Pay My Public Storage Bill in the App?
Log in to the Public Storage App and select Payments to make a payment or manage AutoPay. The app also lets you review payment activity and update payment methods.
How Do I Set Up AutoPay for Public Storage?
Set up AutoPay in the Payments section of the Public Storage App or online account. Online, select Payments and then Turn On AutoPay.
Can I Pay My Public Storage Bill by Phone?
Yes. Call 866-444-4747 to make a payment by phone. Public Storage charges a small fee for phone payments.
What Payment Methods Does Public Storage Accept?
Public Storage accepts ACH payments from checking accounts and eligible debit or credit cards, including Visa, Mastercard, Discover, and American Express.
Happy to tailor this to a specific support-center template or add approved help-center links if you provide the URLs.