Public Storage Self-Storage Units at 3340 Elm Farm Rd, Woodbridge, VA

Gracias Kelly por tu ayuda

Nice place to store items. Clean and easy to access.

This is an exceptionally well managed storage facility led by Kelley's outstanding customer service. I've had my belongings in this facility for over 4 years. When I recently visited my belongings they were well preserved and in the same condition as when I first dropped them off!

Thank you Kelly.

I thought the young lady Ms. Kelly was extremely professional, courteous and very knowledgeable of Public Storage mission. Her staff and other associates who called me in her absence were also very helpful, professional and courteous to me on the phone. This appears to be a first class organization and I am grateful for the quality service I have received thus far. Thank you 🙏 and have a blessed day.🙏👍

Kelly was amazing

Kelly was very helpful and was able to answer all my questions

Thank you Kelly

Thank you Kelly you're the best !!

Thank you Kelly for everything

Extremely clean locale, staff has always been very friendly and helpful when I talk to them, and the prices are fairly reasonable. Had one unit for a while but added another recently and the representative Syed was very helpful making sure the second would be close to the first.

These storage areas are clean and easily accessible. They have carts for moving your things in and out.

Need to move to a larger storage unit and the manager was greàt. She helped us move that same day to a unit close by that was larger.

I highly recommend this Public Storage facility! It’s always clean and secure! I wanna give a huge shoutout to Kelly who assisted me with the rental process. She answered all of my questions and helped me pick out the perfect storage size based on the items I was storing away. Great customer service and will continue to recommend all my friends and family to this location!

Kelly has been extremely patient & helpful with me making sure I had the proper size unit for all my belongings.

Kelly is amazingly helpful and knowledgeable. Very clean facility!

Kelly was absolutely amazing. She’s been insanely helpful to me and my mom during our sudden and stressful moving process. We have three units here and I can’t stress how clean the area is and compassionate Kelly has been to my family!!

This storage is climate controlled. A self-service facility. Everything at your fingertips.

Kelly was a great help, needed to change sizes of the units and she made it easy and quick

Wonderful place always clean

Kelly so so much help. The customer service at this location was above and beyond.

Thank you kelly , youre the best at your customer service skills!

just passing through for some supplies, but the manager was great. really good energy to be welcomed by when you’re checking a place out for the first time! thank you for all the help

Thank you Kelly for being so kind and helpful

Very friendly staff,always clean an maintained well.

I need storage to store items in my home.i came here and Ms.Imani has been an angel..She is so calm and patient and she discussed all the options with me.It s nice to have someone to explain it all.I am confident that my items will be safe at this Public Storage. APart from renting a storage unit she also provided boxes for me. This place is clean and staff is quite professional.i am confident my items will remain safe...

Kelly was very helpful getting me setup with a unit highly recommend this facility

I would "HIGHLY" recommend utilizing this facility if you are in need of a storage unit. It has always been clean and has easy access to their units. Kelly, is one of the best representatives that I have encountered. Her smile, and welcoming attitude towards her job and customers care was so inviting. She answered each question that I had and was so patient with my inquires. Kelly, I would like to thank you personally for such a great job. I wished more workers took pride in their job as I saw in you. BE BLESSED!

Thank you Imani you’re the best

Top notch service and help from Imani and Kelly! The building is always clean and cool during the summer. Highly recommended! Thanks again to both Imani and Kelly for making everything, especially moving out, easy and painless.

Kelly was really helpful getting me set up with an account and unit! Would recommend!!

Kelly was wonderful! Very nice and great customer service ! Thankyou!

Imani at the front desk was so helpful and understanding! I had a wonderful customer experience!

The costumer service is excellent the young lady Haiden was very helpful and happy of her work.

This is a go to place! Spacious, and very well managed! I would recommend to anyone who needs additional space! 5 out of 5!

Lmani was very professional, knowledgeable, fast and she has awesome customer service

This facility is the perfect place for my business storage. It's always clean, carts are readily available and well maintained and the staff is very friendly. I wouldn't go anywhere else.

Renting was easy! Upon arrival at Public Storage, I was greeted by Imani. Imani was very helpful and answered many questions regarding insurance, automatic payments, etc. The unit I initially picked, turned out to be too small for my needs. Imani showed me other units and helped me choose the right size unit. Overall, this facility is clean and well kept inside and out. Well done!

Extremely easy to rent. Person I worked with was very nice and knowledgeable.

Coming here and being greeted by Imani was amazing. She was thorough and very sweet. She is the kind of person I like to work with and have manage a place like this. I really want her to stay and would love to send more people her way.

my experience here has been awesome. the Manager, Imani has been extremely helpful at this difficult time. she is very professional and her customer service is a 10+. Highly recommend this location.

I have never used a storage unit before and I was shopping around trying to find a unit that suits my needs and price range. Haiden was so immensely helpful and knowledgeable, they have an incredible personality and top quality customer service that deserves some praise!

great service

Thanks so much to the chick that helped me out with renting a unit at this facility! Made moving back home a little more stress free.

Haiden was such a help in getting my rental process started! Kept me well informed through out the process and was so polite about asking any questions they’ve probably heard before. thanks for the great customer service! Very easy process with a wonderful personality behind the counter!

The Lady who had helped me yesterday at the office was very nice and sweet. Overall the facility is great. :)

Great place! Super helpful and friendly, overall excellent experience.

This has been the best, most excellent experience I’ve had and would strongly recommend!

Awesome customer service!

My experience with this storage facility was wonderful. The area was clean, safe and Imani was extremely helpful in giving me the assistance I required. Thank you Public Storage for hiring such a wonderful human.

Awesome customer service, from Imani Trent.

Impeccable customer service, I'd highly recommend!

To share this experience with other possible customers of Public Storage, I'd HIGHLY recommend this location, the sheer professionalism and knowledge the manager on duty had, I was blown away. They all helped me with any storage related needs. It was a joy coming here and I am happy to come back every month.

Hi. Great customer service from imani. She was polite and explained everything well. The place was clean and tidy.

Thanks Kelly for providing best customer service

ONE OF THE BEST CUSTOMER SERVICE EXPERIENCE IVE HAD. Imani made this process so painless honestly wish other companies had someone like her !

Was in need of a unit to store my daughters apartment as she is leaving for boot camp. Thought the process would be grueling however I’ve had the best service, property is clean and the customer support provided by Imani has been the absolute best that I have experienced in a long time from any establishment.

Gracias Kelly por su ayuda!!

My wife and I went there to rent out some storage space of course 🙂, and we had a good experience with them from start to finish.

Very polite staff, organized and clean. Always a pleasure to be helped!

Awesome experience! The staff is so friendly and helpful! Would highly recommend to everyone!

It was amazing customer service. It was my first time going and trying to get a rental and Imani helped me out so much by answering all of my questions and finding the perfect unit for me! I’m very happy with my experience there!!

The customer service is great! I highly recommend everyone doing their business at this location. They are a class act and I will be going back when I need too!!!

I only had to go here to buy some tape, but Jenny was very helpful! She asnwered some questions on what the size and prices were for their storage solutions and she has a great personality (=^.^=) I'll probably come back to rent out a 5x5 to help with my moving!

Good spacious Storage Units

Very clean, well maintained and reasonably priced. So glad I made the choice to rent there.

Clean, well maintained and easy to get in and out of. The staff has been helpful and friendly and the place is a bit like a tardis from Dr. Who, as it's a lot bigger on the inside than it may appear from the outside. 😎

Do you offer car, boat, motorcycle, ATV and RV storage?

Are your self-storage units secure?

What do I need to bring with me to rent a self-storage unit?

Do you have self-storage Move-In Specials?

Do you sell self-storage and moving supplies?

Do you have drive-up loading and unloading?

Do you offer Contactless Renting?

What size self-storage unit do I need?

What items need to be stored in your climate-controlled self-storage units?

What hours can I access my self-storage unit?

Are your self-storage units easily accessible?

I am very upset with Ez storage, I would not recommend them. READ your agreement, they will increase your storage cost as they see. If the representative had communicated this, I would not have continued the rental.

Clean, temp-controlled, well-managed facility, but they will not prorate the rent if you move out after the first of the month.

Clean facilities, everyone wearing mask and follow protocol

Great customer service 👏

Kept clean, good prices, lots of space

The property it’s secured 24/7. Staff is very professional on what they do. Easily accessible location and well lite at night.

Great rates and very clean

Excellent customer service. Devin is awesome

Great place

Best storage in town.

I've been using this ezStorage for the past 5 months. Rates are very fair for this area. The location is great. It's easily located, plenty of parking and very safe. The entrance can only be accessed by code, and no one seems to linger uncomfortably long. The facility itself is clean, well lit and climate controlled. I've noticed the temperature inside the building has felt the same in both summer and winter. Overall, I'm satisfied with my experience here, and I would recommend this storage facility to others.

Clean, secure location! Front desk person was super awesome to my wife, who was there today renting storage. The inside area is spotless, spaces are very well kept. Totally recommend!

This facility is amazing and the managers are great. Devona and Brittany go above and beyond to help you.

I had a great experience. Very easy to get a unit. Staff was very helpful

They got space even space to sleep jk lmao but no this is a great storage place they will keep it safe and fresh 👍😊

Great place

Facility Impeccable! Staff Freindly and helpful

This location is so clean , manager is so informative .Highly recommend !

Easy to work with and good customer service.

Love this place! Customer service is excellent!

Great and E. Z

Easy set up and very helpful and friendly service.

I was looking for a storage unit for my father and Devona was the sweetest! She went above and beyond to accommodate my needs and answered all my questions and helped my find the perfect unit! Not too big, not too small, just right for the amount stuff he has. Thanks again!

Excellent customer service. Staff is friendly and very knowledgeable. Tgere assitance was greatly appreciated in helping me determine the best size storage unit I needed to fit my needs. Great experience all around!!!!!!!

The staff is helpful and friendly. The facility is very clean and easy to access. I especially like that there are enough carts available for all customers to use to help haul items to the storage unit.

Super helpful, easy and quick. Very happy to be moving my stuff here.

awesome

i’ve used a lot of storage facilities, this one is by far the best !

I originally really liked this storage facility, but they keep raising the rates and service has gone down. The place is always dirty, I went three days in a row and the same dirt was on the floor in the hall of my unit. And temperature is not well controlled. I moved out and won’t be going back.

Best experience I've had at a storage facility. Rates are better than other competitors. I can leave my belongings here with confidence. Access to store large items is decent and very clean. Lots of tools to allow you to store items in a reasonable time. Highly recommend this storage facility.

Wonderful customer service Highly recomended

The staff is great and the place is clean!

Great customer service ! Quick and easy !

Top notch

Very polite and great staff ! Awesome experience .

Friendly staff!!!

I really like this place. Overall this was the best experience with a storage facility I have ever had. Britani was very helpful in picking the right unit, and had me in and out in just a few minutes. The facility is very clean, has plenty of carts, and the access in and out is good. It seems very secure too. I highly recommend this place.

Very easy reservation process and very friendly staff

Exceptional service! Easy access to elevators. Lots of moving dollies. Clean facility. Great rate as well. Highly recommend!

Great storage facility. Employees were friendly and helpful. Facility was very clean

Top notched facility!

Doing a Job

It was awesome!!

Thank u!

Very friendly staff and clean facilities, highly recommend.

Awsome storage units. The staff is friendly, professional, and accommodating. I reccomend for anyone that needs a storage unit.

Friendly and professional staff, easy access, clean facilities - highly recommended!

Devona is so nice and professional. The facility is always clean and smells great.

Great customer serive. I like

Great price for a month to month lease for a 10x10. Easy sign up and I enjoy how easy it is to pull up and unload before using the elevators

This is my first time renting a storage unit and the manager, Devona and Imani were fantastic. Their customer service skills were on point and I would recommend this storage facility to anyone.

Great customer service 😊

Good environment

Good spirit

Everyone was very nice and friendly! They answered all of our questions without a problem! The place is very clean!

Super Friendly and answered all questions fast service would recommend! Clean and very nice!

Typical storage unit.

Great facility, clean, friendly staff

Davona and Britani were so helpful and this place is clean as can be!!!

Great service and decent prices! People here are very kind and helpful. Don’t trust my antiques anywhere else! Facility is top notch and well taken care of.

Very nice staff and very clean and well kept building

Great customer service, clean facility and friendly people. Would definitely recommend this facility

Clean, temp controlled. Great facility!

Devona and Brittani did a great job at assisting my family and I with our move.

Great facility!

Deveona and Britaini were extremely professional and excelled in all aspects of their job. Great job and keep up the hard work👍🏽

Devon a and Britain are awesome. They are very professional and gave superb customer service. They need a raise!!!!I i am not related to these young ladies.

This is a great place and it's clean and friendly and the workers are polite. Britney's customer service is so awesome and I would definitely recommend this establishment to my family and friends

This place is lit

Very clean and friendly staff

Good facility. Very helpful people at the desk. Quick and efficient and knowledgeable. Unit is clean and place is nice. 5 stars!

Britani and Devona behind the desk at EZ Storage are wonderful and helpful!

The ladies working in the office were very helpful and sweet. The actually facility is very clean and they have carts to help wheel your junk around.

Amazing service. Very clean facilities and detailed information was provided when getting set up with a unit. Super friendly.

Good spot

I received great service from Brittani. Made the process very simple and easy... First time renting a storage unit and I am very pleased with my experience

Very helpful and cheerful people. The facility is very clean and well lit. Very reasonably priced.

Britani was such a great help. Definitely coming back

My husband and I came in for a unit and Britani was so helpful and had GREAT, A+ customer service! Come here for your storage needs!

Been here before and I came back. Place is outstanding, clean, and staff is phenomenal in assisting clients.

Devona is very helpful

Devona and Beatrice made my moving experience exceptional! These ladies were extremely helpful especially after such an ordeal of moving a home! Thank you.

Devona was a great help with finding my storage unit. Totally Recommend!!

Amazing customer service never had an issue always so kind and sweet! Brittney an Beatriz are my favorites!! Even when I had to down size my unit no one tried to upsale me it wasn’t even an issue! Definitely a 5 Star!! 👌🏽

The staff is friendly and helpful 🙂

Awesome storage facility. Britani was fantastic getting us hooked up with the perfect size unit. Great customer service.

The Lady that manage and work here were the best. I highly recommend. Terry

Great customer service and very easy process.

Friendly staff , clean facility

Clean environment, helpful staff especially Britani.

Devona was great

Clean, friendly staff, easy access - would def do business with again.

Great customer service

Customer service is great. Davona is really down to earth and helped me out in so many ways. I came in to just see prices and was given a full tour and walked out with the perfect size storage.

Amazing experience! Prompt service. Will definitely rent from again. Units are perfect size. Staff is so nice!

Britani and Devona are the best. So nice and facilities are clean

Great staff!! My family and I just down sized and I feel comfortable with leaving our belongings here. The facility was extremely clean, and the staff was knowledgeable about the size of each unit.

Easy access. Relatively competitive pricing to get into one of their climate controlled units. Friendly staff. Only downside is the rate hikes seemed fairly frequent.

I just had to do this review Británi is incredible good! She explained everything to me and followed up on her promise to help me!Kudos to EZ storage for doing things right

I am moving soon to Woodbridge VA and required a storage unit to store excess possessions. I looked on line and found EZStorage. I visited the facility, looked at the various size units and then selected one that would match my needs. Ms Devona was very professional and patient with me as a customer. She answered all my questions and made the entire process very painless. Overall I am very pleased with my choice of EZ Storage!

Devona and Beatrice were awesome. Nice and clean facility

Devona was awesome is helping us find the right storage unit to fit our needs. The units are clean and we love that they are climate controlled. I would recommend this facility to anyone and actually have.

THe staff is knowledgeable about the storage units they have and the cost. They take there time to make sure the unit will suite the needs that you need it for. They are charming and smile, gives you a sense they like there job. great experiences.

Had a great experience at E Z Storage Dale City...Devona was so helpful, she explained everything, was thorough but expedient...she has a great personality! And the process was simple, reasonably priced, and there are lots of promos and discounts...i.e first month free or upgrading units w free month, online discounts, etc... Thanks again, Devona!

Really easy and convenient! Pretty happy with how quickly I got set up. Absolutely no complaints.

Love this place. Devona was awesome!

Great service

Very easy to use. Friendly staff with quick but thorough guidance.

Very clean. Customer service is excellent!

Amazing it’s very nice inside

Very clean, staff is very helpful and answered all of our questions. Definitely recommend it !!!

7 years of rental with little to no issues. Staff always pleasant and helpful.

Very easy to get in and out and the customer service from Britani was awesome! Definitely recommend this place.

I would definitely recommend this facility to anyone looking for a CLEAN storage unit in Woodbridge. Left my belongings here for almost 2 years and they’re all in great condition! I had a unit next to the window and NO BUGS in my unit.

Kept my stuff cool and dry through the hot summer months. Friendly staff and responsive help!

Clean Clean Clean - Store Management is amazing!

Clean facilities and extremely helpful staff!

Very clean, well kept property. Great customer service. Climate controlled. Have used another storage unit company before, this one far surpasses other one.

Very friendly service and very clean units!

This location is very clean and the customer service is awesome.

Best storage place around and we toured them all! Clean, great prices, friendly staff!

Great service

Great Staff, Always helpful and friendly! Competitive rates, would recommend. Military Friendly. Stephen Nichols

Great!!

Very courteous and helpful

Facility and personnel have been beyond my expectations

I have had a great experience at ez storage. Customer service has always been good and staff helpful. I chose them because of hours and convince. Great place if you need storage space.

Very friendly and polite service !

Great people, 3 eleveators, wide hallways, and has picture dollies. Excellent experience overall.

Excellent service.

Good customer service.

They have worked well with us to meet our needs and price point.

Good selection

This facility is amazing!! Julie and Brittani are are also so sweet... Climate controlled, sensored lights, 5-star security system, top notch cleanliness... I mean it’s ran by women.. rent here today, you won’t be disappointed!!!!!

Julie was amazing! Her customer service was on point! I was extremely frustrated initially when i walked in due to a slight mix up with my automated pay but Julie’s attitude and willingness to help really made me feel better. Ez storage you rock!!

This place is always clean and friendly. I feel safe visiting alone if I have to. Happy we found ezStorage when we needed a place to keep stuff while moving.

Clean spacious and very affordable. Julie was a great help ! I recommend this place 100%.

Ez storage has been one the of easiest storage companies that I have used around town. They have specials regularly and various sized units. I was able to make my reservation online with ease and they even call to confirm. My customer representatives, Armani and Julie were excellent. Armani walked me to my unit to confirm the size was what I needed. She was very friendly and helpful throughout the entire process. The facility is very clean.

Great service and staff was wonderful

GRRRRRREEEEAAAAAATT

A & J were great...!!!!!

The staff is very friendly and knowledgeable. Armani and Julie were both on site and gave me fast and friendly service. I would definitely recommend this place to anyone thats on a budget or have a few bucks to spend on a nice clinate controlled storage unit. They have what you need whether its indoors or outdoors, upstairs or downstairs Ez storage is the place to put your possessions. I have had a few storage units where I was a bit apprehensive about leaving my possessions, but not here! Between the cameras and security gate, I'm sure my stuff is safe! Kudos to you ez storage.

Julie was very professional and very helpful will recommend this location to all I run into

The staff are really nice and their storage units are clean and protected. I like that my belongings are safe there.

Fast and easy and very reliable

This facility is immaculate! I have no fear of leaving my property here. I visited all the storage companies in the area and was disgusted by dirt, cobwebs, smell of mildew, and even multiple insects at one place. The manager and her staff do a great job at keeping up with the maintenance.

Clean facility and very friendly and helpful staff.

Awesome people. Very clean facility. Always a pleasure to see everyone here!

Great clean place. One of the cleanest storage units I have seen thus far. Friendly staff and prices are great!

I wish I could give this facility a zero, No Customer Service At All!!!! I accidentally signed up for auto pay in 2017, when I called the store in Jan I was informed no one knew how to take me off auto pay online and I'd have to come into the store. On my way to the store from Stafford I received a call stating they now know how to cancel online but at this point I was about 10 mins away so I decided to go to the store and fill out the paperwork. Fast forward to April I made another payment and some how I was added back on to auto pay (which makes no sense at all I made sure not to click that button because of all the headache I'd gone through before) I received a call on Wednesday May 2 from the manager Armani and was told my auto payment didn't go through, I informed her I was not signed up for auto payments that I signed paperwork stating I'm no longer on auto pay she then said oh ok I said I'd be making the payment next week with the late fee she informed me the late fee wouldn't be added until the 5th I said ok thank you and that was the end of the call. Today there's a pending charge on my account for auto pay. I called and spoke with Julie another manager who informed me that I was on auto pay and since it's been over 24 hours they couldn't reverse the payment. I told her about the conversation with Armani and asked why wasn't I informed that day I was back on auto pay? She stated that's what the call was for I stated but when I told Armani I wasn't on auto pay why didn't she tell me the system shows you're back on? She didn't have an answer. I then called the corporate office and spoke with Sheree who said the same thing Julie said and kept apologizing but couldn't refund me the payment. I then left a formal complaint which probably won't do anything anyway but I will be taking my things out of this unit and strongly urge you not to use them!!

Julie and staff is AMAZING and personable, really accommodate your needs and always leave you with a smile on your face.

Great prices! The cleanest you’ll see around in this area... Armani and Julie were amazing, very nice and friendly. You can’t go wrong renting here.

Excellent Customer Service. Clean Location

Great customer service! I stopped by to buy a few larger boxes and the young ladies helped me put them in my car.

Very clean facility with incredibly helpful and humorous staff. I've been with a few storage companies and this EZ Storage location is the best one I've seen so far!

These folks are awesome...I’ve had a unit with them for just over a year and needed to downsize. I was able to call in and reserve a unit, walk in and view the unit as well as some others for size comparison and sign all the documents in a matter of 20 minutes. They even tried to get me as close to my other unit as possible so that moving between the 2 would be easy. Very helpful, customer service was fantastic & we never have to worry about the safety of our possessions. Highly recommend.

Very nice place very clean smells good I like it.