Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 11395 Brookpark Road, Parma, OH
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
Unit Size5'x5'Online price$ 40/mo
Unit Size5'x5'Online only price$ 40/moSmall 5'x5'- Ground Floor
- Inside Unit, Swing Door
- Near Door or Elevator
$ 40 /moBest Price Label+ one-time $29 admin feeHurry! -
Unit Size5'x10'Online price$ 59/mo
Unit Size5'x10'Online only price$ 59/moSmall 5'x10'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 59 /moBest Price Label+ one-time $29 admin feeHurry! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
Unit Size10'x10'Online price$ 120/mo
Unit Size10'x10'Online only price$ 120/moMedium 10'x10'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 120 /moBest Price Label+ one-time $29 admin feeHurry! -
Unit Size10'x15'Online price$ 141/mo
Unit Size10'x15'Online only price$ 141/mo
Large 10'x15'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 141 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 157/mo
Unit Size10'x20'Online only price$ 157/moLarge 10'x20'- Outside Unit, Rollup Door
- Enclosed
- Drive up access
$ 157 /moBest Price Label+ one-time $29 admin feeHurry! -
Unit Size20'x15'Online price$ 251/mo
Unit Size20'x15'Online only price$ 251/moLarge 20'x15'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 251 /moBest Price Label+ one-time $29 admin fee1 unit left! -
Unit Size10'x30'Online price$ 294/mo
Unit Size10'x30'Online only price$ 294/moLarge 10'x30'- Outside Unit, Rollup Door
- Enclosed
- Drive up access
- Boat or Vehicle
$ 294 /moBest Price Label+ one-time $29 admin fee1 unit left!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Storage Near Parma, OH 44130
Self storage in Parma is conveniently located along Brookpark Road, near I-480 and within easy reach of I-71 and Route 176.
Small Storage Units Near You in Parma
Commuters, frequent travelers, or professionals working near Cleveland Hopkins International Airport, nearby business parks, or along Brookpark Road can store personal items, work supplies, or seasonal gear in a 5x5 storage unit. These compact units are ideal for boxes, files, small furniture, sports equipment, and items that no longer fit comfortably at home or in the car.
Families and residents in Parma, Brooklyn, Middleburg Heights, and surrounding Cuyahoga County neighborhoods can use a 5x10 storage unit to declutter shared living spaces. These units are well-suited for recreational gear, folding chairs, coolers, luggage, and holiday decorations, along with off-season clothing and extra household items that tend to crowd closets and garages.
Medium Storage Units Near You in Parma
Apartment and condo residents near Brookpark Road, I-480, or along Ridge Road can take advantage of a 10x10 storage unit to manage growing household needs. These medium-sized units are perfect for storing duplicate or bulky furniture like couches, coffee tables, dining sets, bookshelves, and extra kitchen items that don't quite fit in your current space. Whether you're downsizing, staging your home for sale, upgrading your furniture, or simply creating breathing room in your living areas, a 10x10 unit offers the flexibility you need without breaking the bank. They're also ideal for seasonal rotations—swap out patio furniture for holiday décor, or store your winter wardrobe during summer months.
Large Storage Units Near You in Parma
A 10x15 storage unit provides added flexibility for larger household and recreational items. These units can accommodate bicycles, mattresses, larger furniture pieces, and multiple rooms' worth of belongings, along with camping gear and storage bins that need to remain accessible throughout the year.
Homeowners in Parma and nearby communities planning a renovation or transitioning between homes can store the contents of multiple rooms in a 10x20 storage unit or a 10x25 storage unit. These spacious units can hold furniture, appliances, boxes, and decor from a three-bedroom home, making them a practical option while remodeling, relocating, or organizing long-term storage needs near Brookpark Road.
Parma Public Storage offers a range of indoor storage units, outdoor storage units, and climate-controlled storage units to fit your needs. After stopping by your unit, unwind with dining or shopping nearby at Parmatown Mall, Giant Eagle on Brookpark Road, or local restaurants along Ridge Road and Pearl Road, or enjoy outdoor space at Mill Stream Run Reservation, West Creek Reservation, and nearby trails, all just a short drive from Brookpark Road.
Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.
If you are still looking for storage units near you in 44130, we have locations on: 2250 W 117th Street, Cleveland, OH 44111 and 24129 Sprague Rd, Columbia Station, OH 44028.
Convenient Self Storage Near You in Parma
Looking for storage that fits seamlessly into your daily routine? Our Parma location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.
Available Storage Unit Sizes
From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.
Drive-Up Access
Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.
Climate-Controlled Storage
Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.
Uncovered Parking
Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It’s a convenient way to free up room without committing to long-term garage storage.
Covered Parking
Covered parking helps shield vehicles from sun, rain, and snow. This option works well if you want some coverage from the elements while still maintaining easy access.
Enclosed Parking
provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.
24/7 Access Storage Near You
With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.
Other Amenities & Services
Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.
Cheap Self Storage in Parma
Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.
Promotions
Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.
Billing (how it works)
Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.
On-Site Property Manager
Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.
Directions
Directions from the North
Drive south on I-71 from Cleveland or Brooklyn Heights. Take Exit 237 for Brookpark Road and turn left onto Brookpark Road heading east. Continue for approximately 2 miles past Pearl Road and Ridge Road. Our facility will be on your right.
Directions from the South
Drive north on I-71 from Strongsville or Medina. Take Exit 237 for Brookpark Road and turn right onto Brookpark Road heading east. Continue for about 2 miles. Our facility will be on your right.
Directions from the East
Drive west on Brookpark Road from Parma Heights or Brooklyn. Continue past Tiedeman Road and Snow Road. Our facility will be on your left near Ridge Road.
Directions from the West
Drive east on I-480 from North Olmsted or Berea. Take Exit 6 for Ridge Road and turn right onto Ridge Road heading south. Continue for approximately 1 mile. Turn left onto Brookpark Road heading east. Our facility will be on your right near shopping centers. Find us near Brookpark Road and Ridge Road.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Explore our Parma, OH Storage Units at Brookpark Road
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Resources from the Help Center
How Self Storage Works
If you've never rented self storage before, we're here to help.
Making a Reservation
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Features & Amenities
Your storage needs are unique. Find out which features and amenities are right for you.
Moving In
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Customer Reviews
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Peter was so wonderful and explains real good 😊
Dedreeya was so nice, I came in a bit frustrated but her demeanor was so calming. She directed me in the right path and answered all my questions. Thanks for being so professional.
I had a great experience at Public Storage, thanks to the exceptional service provided by the staff. The person(De Dreeya)who assisted us was extremely helpful, patient, and genuinely cared about making sure we were comfortable with everything. They took the time to explain all the details clearly, answered all our questions, and made the entire process smooth and stress-free.
It’s rare to come across someone so dedicated and attentive. Their professionalism and friendly attitude truly made a difference. I highly recommend this location, especially because of the excellent customer service we received.
Thankyou De Dreeya for your hospitality.
Dedreeya has such great customer service such a pleasure when seeing her ! Very hard working! Will recommend!
Dedreeya was amazing she helped me transfer from a 10x30 to a 10x20 and even got me a prorated amount for the next month!! She’s is the best!!!!
Russ is amazing and extremely helpful! Rented my unit for 5+ months and have had an amazing experience. Needed help with a lock and they were quick with fixing the issue. 10/10 would recommend
DeDreeya is amazing. She was diligent, professional, and explain the process very nicely to me. This is my first time using the service. Process was easy...
Dedreeya was such a great help today getting info on my unit
Russ was very nice took very good care of Me walked in the rain appreciate him
Keith was very polite thanks for your help!
Mike was very informative and helpful.
DeDreeya was great very friendly very knowledgeable great service always a pleasure!
DeDreeya was great customer service and employee and helped me out to get my storage unit
The employees here are the kindest most helpful people. My grandmother rents a unit here and when there was some misunderstandings due to her very elderly age, they were SOOOOOO helpful. Mike is amazing! There is also another woman who helped us the first time who was extremely kind and patient. Thank you to the employees here. Not everyone is so kind and patient and understanding. You're AWESOME!
Keith is outstanding!
Dedreeya was very respectful and nice I
Loved the service I’ll refer you guys to more of my family and friends! Great customer service…
Dedreeya was very respectful and nice I
Loved the service I’ll refer you guys to more of my family and friends! Great customer service…
Dedreeya was very helpful and knew what she was talking about !!
DeDreeya helped me out and was very good with communication.
DeDreeya was great help ! Got moved in no problem!
Keith was very helpful helping me get a unit
DeDreeya was very nice! Happy she was able to help !
Dedreeya was awesome. Thanks a lot
Might a helpful and fairy patient?And answer all my crepment, and help me out
Mike at the Parma location help me take care of everything I needed.
Mike provided great service
Pat F! Great Guy and Great Service
Keith was phenomenal customer service rep for Public Storage, very helpful and pleasant to work with. For a guy working on the holiday he was still happy and helpful!!!!
Dead Reyes was great help an excellent customer service ! Best experience! She great ! Public storage is lucky to have her !
Keith was great
Unforgettable service, Mike came out after being informed my locks were frozen and he quickly took care of the issue in freezing temperatures and allowed me to gather my belongings. Thank you so much Mike your professionalism and hard work is second to none!
Go Bears!
Wanna give a huge thanks to Mike, got me in early for an appointment to see a unit and help me pick one out for next week! The storage units themselves are very accessible and easy access from what I saw during my appointment.
Dedreeya and Pat went above and beyond to help me. Answering questions, giving superior customer service & just kind and patient. On the phone and in-person Dedreeya is an amazing Property Manager! ~ Thank you so much from Maryland
Dedreeya Goldsmith is the real definition of a experienced customer service rep.⭐⭐⭐⭐⭐
DREDREEYA WAS VERY NICE. GREAT CUSTOMER SERVICE AND VERY INFORMATIVE
Great service, Michael helped me a lot. Very professional and friendly.
Mike was a fantastic salesman
DeDreeya was an exceptional service rep. When I called she was professional and patient with me and then when I can in her smile was so welcoming. I chose this place because of her in the phone
Best rental facility! Keith is so helpful and patient making sure we were taken care of!
DeDreeya was great help she was able to help me with everything I needed !
Demetria was amazing, showed excellent customer service and was very helpful!
DeDreeya was very helpfull and nice
But I don't say hello Heidi was very helpful and I got more than I thought I was going to get done
The customer service rep's were very helpful with my move between
states. They made it a seamless transition. This is the first time getting
a storage unit, their help was greatly appreciated.Deja was super helpful at the Parma office,this is my second time using this facility.
Great customer service rep Mike helped me get the storage unit with no hassles!!!
Mike was very helpful and very nice and answered all my questions
Mike has been awesome and professional. Made my move easy and perfect
. Easy for me to get questions answered. And boxes
Great customer service RUSS
Great customer service from Max
Well up kept, very clean and very secure. Great location and a great staff.
The lady was so super nice and friendly... She explained everything so I could understand
I am grateful for this location. I downsize from a 3 bedroom home to a 2 bedroom apartment and needed somewhere i could put my items. This location was convenient and well operated. Christine is ALWAYS very friendly and knowledgeable of the units and the best way to storage my personal items.
Christina is amazing
Christina is awesome
This storage facility has one of the best customer service people ever. I have used them for years and will continue to. Christina is one of the most friendly and helpful workers I have met here. I just wanted to say a huge thank you again.
Christina is such a sweetheart she was always willing to resolve my issues and she's is always happy and willing to help unfortunately the price has kept going up and it just wasn't worth keeping the storage any longer
Terry was so helpful with my service, she was very insightful and was able to provide all the answers I needed. She was also very welcoming. I am satisfied with the service I have received.
I had a problem with the price of my unit and I called in and spoke with Terri. She was very courtesy and said she would be able to help me out in a request to lower the price of my unit. Not only did that request get approved, but Terri helped save me a trip and huge headache with not having to move my unit. It’s very hard to move things from storage when you have a disabled child to take care of. Both Terri and Christina are gems at this location and are SUPER helpful!!!! Thanks ladies!!!!!
Terry was awesome in getting in right away
Amazing service by Christina. Such a joy to talk to
Christina is amazing!!! Extremely helpful and very personable!! Highly recommended this place
I had a few issues with my unit. The customer service was great, the district manager called me and took care of everything! Thank you so much for your help.
Person at this location helped me immensely with billing issues. Very grateful!
Christina was amazing. Broke my key in my lock and she was very helpful on what to do next and had amazing customer service!!Definitely recommend!
Christina was super helpful with helping us update our account!
Moani was super helpful and super nice. Was able to help us right away and get us out
The lady working Sunday evening at Brookpark helped me with no issues. Awesome job 💯
Terry was such a delight! She’s amazing
Terry has great customer service skills very friendly and very helpful
Thank you Terry, for your kind help and speedy responce.
Christina was so much help today with everything I want to thank you so much you rock 🤘🏾
Great service
I have had my belongings in storage for over 2 years which is longer than I anticipated.
Overall, I have had good experiences with billing, ease of payment, even received advice & assistance from the district manager when I had a customer service issue; it was resolved immediately. The facility is clean, easy to access, secure and modern. I would definitely choose Public storage again for any future storage needs.
Something to keep in mind is if you have your own renters insurance, you do not have to purchase the renters insurance provided by the facility.
Public storage is definitely a leader in the storage facility industry. They even have an access option for you if you lose your key!
There have been many changes with my units over time. I was not pleased with the price increases but do understand that this is an industry that is positioned to increase in cost... Aside from the price increases, I do have to say that I have been pleased with Public Storage. Their management has been helpful, albeit sometimes a little hard to get a hold of live. (There Is a 1-800 number, however, I preferred to deal with the on-site manager instead as it was easier to work through issues.)
The 1-800 number did not note my account properly and it was rather frustrating to deal with their representatives.
Christina was amazing, I have rented twice at this location. Both times she went above and beyond for me. Not only is she professional but she is understanding and very kind. I cannot thank her enough. If I ever have another need for a storage unit, I will definitely be back.
Thank you Christina! :) You're the best.
Shawna, Terry and Christina were very helpful in turning my rental into a smooth operation. App for entry and exit is a great convenience. Thank you. Thank you. Thank you.
Terry is very friendly, personable & knowledgeable. Wonderful prices as well!
Christina is the best.
Terry and Christina are the most professional individuals I ever met for me to be a first time buyers of a storage unit and took the time to walk me through everything step by step
Thank you Christina for the excellent customer service! You are always so kind and helpful - Truly a Blessing!
Terry was very kind…. Great personality and quality service! Made my day!
Management is so understanding and work with you when you are in a bind they are the best I would recommend this place to everyone
Thank you for everything. Christina was amazing. She helped with many things. So kind and was so helpful. We will definitely be back if we ever need. Thanks again
Great service, extremely helpful and very, very polite
Terry was so amazing with helping us get a lower rate with our unit today. I am a long time customer and will continue to be a customer of this location. Couldn't ask for better place to store our belongings
Thanks Terry!
Terry is awesome she is such a life saver!!! I wouldn't trust a storage room anywhere else!!
Terry was so awsome in helping me getting a unit in wooster pike so i came here and she did her magic and i am ready to go thank you terry.
Christina is the best worker in the nation. Highly her for future services.
Thank you Terry for great customer service!
Terry was very helpful great customer service
Great service and the best workers!!!
Great customer service!
I'm very pleased with the facility. Cristina,
she treated me very professional and very polite and took care of me immediately. Thanks again
Great service. Thank you, Christina.
Excellent service from Terry and Shauna! Highly recommend!!!!!
Had the pleasure of meeting with Christina the property manager personally. She is very polite and helpful. Thank you
They are amazing very friendly and helps you get to the unit!
Terry and christina!!
New to public Storage but Christina made it very easy and painless! Amazing service!
Great professional. Antoinette was great helping me with my unit. We had great service. V/R Greg
Great friendly staff.
Christina so great
Christina was an amazing help!!👍🏽
Thanks Christina
Ariana took me to see the units. She was really specific with all the instructions and deals. Very kind. A+
Christina is hands down the best. Saved me money. Great walk through. Highly recommend
Sign up was easy. Access is easier. A fair price for the convenience for sure.
Great experience and customer service. The facility is clean and easy to use. Plus the manager Christina is helpful and kind.
Christina did an amazing jon
Good people better then the rest
I got an amazing deal on my storage unit and had it for 6months with no worries.i ended up getting keys to my new place on the first so technically i stilled owed that months storage fee. However christina gave me a call back within the hour and told me she had good news for me! She ended getting my monthly fee waived so i didn't have to pay anything.
From my personal experience I highly recommend renting out at this storage unit
Christina is best, help me so much with my unit! Great experience.
Clean, and convenient! Any issue I ran into staff assisted.
While at this location I have had the pleasure of speaking with a very informative, caring and kind employee, Christine.
She is very respectful, very knowledgeable, informative, extremely hard working, and most most importantly caring and kind to customers and her employers.
She takes customer complaints very serious and tries her best to help with any problems as soon as possible if/when they arise.
Thank you so very much for everything you do and being you. Please don't ever change. God Bless You and Your Employers 😇🙏💗
Christina was friendly and very helpful in getting us into a storage unit.
Great staff and clean
I have had a great experience with Public Storage on Brookpark Rd! I came in as a walk-in to rent a storage unit, and I was quite unprepared however Christina helped me right out. She explained what my best option for a storage room was and offered me great deals on them as well. I ended up getting a 10*15 storage unit for $1 for the first month plus the insurance and other fees in total approx $52. It was so easy, cheap, and fast! Definitely not as stressful as I anticipated, thankfully! Thanks Christina for being awesome! I even had to call her to ask more questions about the unit itself and she was super helpful once again! I’m happy to have my things here while I move!
Very very help an understanding
Dawn is awesome she helped me with all my questions. And is a great addition to public storage.
I just bought a storage unit with christina she was an amazing person to talk too christina was also very helpful with getting the unit and explaining the deal and questions i had and also was very cheerful .
One of the easiest and most convenient storage units I have ever had. And cheapest.
Christina was very kind and nice, with a good personality.. Thank you so much for being YOU…. A Job well done!!!
I I absolutely love dealing with this company if only all customer service Representatives could be as patient and well informed as the csr's for Public Storage on Brookpark Road I have now dealt with two different ladies one was Christina and the other was Dawn both provided exemplary customer service that went above and beyond the standards of their position always willing to help. Other companies should take note as they are model csr's and are both without question assets to the Public Storage brand as a whole!! thank you once again
Best customer service around the csr that helped me went above and beyond. I had a billing issue after my auto pay declined because of an identity theft problem with my credit card company. No fault of public storage. Unfortunately I have a terrible memory, but I do believe the csr's name was Christina. She helped me through the next couple steps necessary to move forward. She made my bad day a little better with her polite and patient nature. She is truly an asset to Public Storage.
Thanks Jackie and Edward
Proper T Care LLC
Clean and safe storage facility, and Christina has been fantastic to work with!
I'm very happy I rented a storage unit from property manager Christina. She's very nice a does a really great job running that place.
Christina was the best.
Very helpful and informative
Very respectful and reasonable
Christina it’s so sweet and so nice she’s so helpful and willing to go above and beyond to help anyone out! She deserves all the credit Great customer service anytime you talk to her! Thank you for all your help
So far so good
Christina is very helpful and very kind to show me various units and answered all of my questions even showed me options to save a few dollars. Will recommend.
Nice place easy to get unit online . Best experience with a storage unit facility to date.
Christina and Liz did a great job helping us find the best rate and were very professional in all they did. Would recommend this location to others.
Love love love Christina. She was so pleasant and helpful. I’m old school and appreciate superior customer service like Christina provided. Give her a raise. Please!
I have mostly been in contact with Cristina . She is very kind,considerate of our circumstances. She always has a welcome smile and very willing to make our experience with public storage professional and feel like our belongings are well taken care of she goes above and beyond to make your establishment proven worthy
She was the best and help me with all my needs
Very friendly and informative. Excellent customer service.
I'm amazed at how wonderful Christina and Elizabeth were with me and my issues. Their kindness and support was far beyond my expectations. At one of the worse times of my life helped me see another day, thank you so much
After the experience that I had with the snow not being removed I'm glad to say that the company reached out to me and I'm thankful for that Matt was great and I was compensated for the inconvenience that I may have had and I'm glad to know that they are going to work on the issue of the snow....thank you so much Matt you rock..
Always good, but the reason not 5 stars is the price. Have got too much compared to competition. On a waiting list to go somewhere else.
Changing this to a 5 star, because Public Storage was very responsive to my initial review.
Thank you!