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Public Storage Self-Storage Units at 4511 Eastland Drive, Columbus, OH
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 34/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 34/mo $46Best Price Label
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5'x10'Online only price$ 49/moSmall 5'x10'- Outside unit
- Drive-up access
$ 49/mo $65Best Price LabelHurry! -
10'x10'Online only price$ 87/moMedium 10'x10'- Outside unit
- Drive-up access
$ 87/mo $116Best Price LabelHurry! -
10'x15'Online only price$ 119/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 119/mo $159Best Price Label
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10'x20'Online only price$ 154/moLarge 10'x20'- Outside unit
- Drive-up access
$ 154/mo $205Best Price LabelHurry!
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 374)
Kelly was great she’s very friendly and personable 5* just for her
Excellent
Good at first, but after a rent increase which I understand, turned around few months later and did another increase of 30%. 10x10 unit=207.00 month, but must add that my displeasure was with rent amount. Kelly has always been helpful and always called to alert me for late payments.
Kelly is an awesome Boss and will help you every little thing you need no question to big or to small
Kelly was very helpful and know her stuff.
Kelly is great! Her customer service is amazing!!!!
Very helpful and instructive.
The property manager Kelly was an absolute delight. She made finishing my reservation a breeze
Kelly was very helpful and me transitioning from one stores to another I thought our customer service skills was excellent
Kelly is awesome. Thank you!
The property is always clean and chill to rent from,property manager is easy going ,chill ,easy to work with ,Kelly's dope ,so I would recommend public storage Eastland Dr
Kelly was very , very helpful.&
Kelly is a great asset to ur company. Thank you for all ur help and kindness Kelly
Kelly was very helpful and kind and high spirited
Kelly is always so helpful and very courteous I came in and she helped me with app, the property always looks so good too
Kelly is very helpful with helping to solve problems
Kelly is the most awsomest manager u have I love coming in to see her
Kelly Is a amazing worker she help me with everything
Kelly help me with a low rate.
Kelly, has been the best customer service representative, that I've come across in a long time. Please make sure she knows she's appreciated. Even when I'm late with payments, and she has to calls for payments, she speaks to with respect. Thank you so much Kelly! Sincerely, Ebony Tillman
Kelly was awesome helped me with everything and an upgrade when unit was too small. Definitely go see her!!
Kelly was so nice to me Every time I enter the store she greets me with a nice greeting look forward to seeing you again Kelly thank you and have a blessed day
Kelly gave us great service seems to like her job
Kelly is great she always helps me with all my stuff and she should be awarded for everything she does. I greatly appreciate everything. 10 Stars
Kelly has always been so nice an easy to work with. I always see her out cleaning the lot and units. She so friendly to everyone she sees. I will always come here when i need storage and recommendations others
Kelly awesome sauce
Love it there the employees are very courteous very helpful and very understanding about situations great job I really appreciate it I'll be a long lasting customer
Kelly was great!!!! Good customer service, and great prices. I would definitely recommend ❤❤❤
Well today I came and it was my first visit ever to a storage shed thank goodness for Kelly LOL she helped me get in the building she helped me with the locks you help me get out of the property she was very delightful in the fact that she didn't even make me feel silly for asking these questions you've got a great gal here kudos
Kelly was great! I appreciate how thoroughly she explained everything and customer service was top notch!
Kelly is very nice and helped me with my new unit. I've rent here before and she has always been very polite and professional
Great service !! Kelly it’s amazing. 5 stars
Kelly was very great and helpful loved her energy!!!!!!
Kelly was very professional with my husband and I as we signed our storage lease. I highly recommend storing your belongings with her storage unit. Very friendly and professional!
This place is invested with roaches… I paid my bill every month for a year… to have to leave every because I’m not trying to carry bugs to my next place. Office basically told me tough luck and to bomb it…. Like that would take care of it it’s coming from other units it’s wouldn’t solve the problem. So here’s a photo so you know I’m not lying.
Kelly is great she answered all my questions and helped me pick the right aizw that i needed. She was even able to saze me some money. Id recommend this place to everyone just because of Kelly. Thank you
Kelly was very sweet and patient i would definitely come and back and recommend her !
Kelly is very professional & friendly! She knows her job & is very helpful
Best unit iv ever been too! The manager Kelly really knows what she’s doing know how to make everyone feel welcome and ensures all her units are safe for everyone to use and further more Kelly is the most kind, respectful, funny, helpful and patient manager iv ever seen. Now this manager knows how to run the show definitely deserves a 5star. I recommend anyone wanting the best storage unit and customer service to come here! You won’t regret and you’ll see your in great hands!
Kelly was AMAZING!! 10/10
Kelly was great property was great
kelly was very helpful came in with my wife great service
Kelly was extremely helpful and nice. Would definitely recommend this place.
Kelly was very helpful... and a beautiful personality
Miss Kelly is a Very nice lady always. Very funny.
Kelly was very helpful and saved me time and money !!!
Kelly was very helpful,and her customer service was excellent..
This customer service rep has been very helpful to me. NOTE: MY DAY HAS BEEN VERY STRESSFUL. BUT THE CUSTOMER SERVICE HERE HAS HELP ME TO GET THROUGH THIS DAY Jasmin was great.
JASMIN GAVE ME A JOB REFERRAL WHEN I CAME IN TO RENT MY STORAGE UNIT AND SHE WAS VERY PATIENT WITH ME AND HELPFUL THANK YOU SO VERY MUCH JASMIN
This was a great experience came in was able to save some cash due to the great rep Kelly who helped me with my services today. By the way you guys a have great exercise routine
Excellent service Very friendly
MsKelly Storage Manager of Public Storage assisted me when I walked in her office and because I’m not tech or computer savvy she coached me with every step that was needed with her computer knowledge. I really had a great experience to obtain a storage unit with her assistance and she explained every procedure from start finish and she offered some grapes and we were eating them together
Kelly Y was the best very helpful sweet and kind find she needs to be here forever forever I will be back Kelly
Very friendly and helpful staff. Great place to get a storage unit.
Kelly the property manager is the Best. Her property is nice and clean. I cant say enough about her... She saved me from a moving nightmare!!!
She’s very respectful and told me about the job and I can’t wait too be on board with team . Mrs Kelly Fyffe
It was decent for the short time units were needed.
Kelly, very pleasant and very informative!
Kelly is the most sweetest awesome PM I have experienced in the time I’ve worked with the company . Thanks Kelly!!!
Kelly is very respectful & very easy to talk to. Such a pleasant person to be around & talk to!
Kelly has been so great. She has always been so helpfull when I buy units. I'm glad I get to work with her when I come here. I feel she deserves a raise for all her hard work and friendly persona
Kelly has went over the top to help me and my company with all our problems and keep the property very clean and updated and couldn’t ask a better person to be the property manager.
Im so happy i choose to rent here. The property as well as my unit is super clean and the lady in the office, Miss Kelly is fabulous. Ill will be a customer for a long time. Thank you Kelly
My wife and I got a unit here and it's great. Thanks Kelly
Kelly has great customer service & very professional
It's a place to store belongings however long you wish as long as you pay your bill!
Kelly is a great asset to your company. She works hard to keep everything looking nice and clean. Glad to work with her when I come in.
Kelly is so helpful and gave me wonderful service. She has a great attitude. Pleasure to do business with.
Kelly is awesome and is extremely helpful and Answered all my questions and is very knowledgeable and I couldn't ask for better assistance in my timely need, she was wonderful and you should hire more people like her and allow her to train new associates or employees.
The staff is lovely and friendly. The team will get you a unit Without any hassle.
Kelly did a great job great service. Thanks Kelly
I’m an auction bidder and this was great great service by kelly. She got me in and out, will definitely be back here
If you need self storage in this area I highly recommend you come see Kelly for an older property it is very clean.
Kelly was very nice and helpful
Kelly is really why has me coming to this location. She is wonderful d so sweet and always working hard. She is very respectful and caring.
I Utilitize The Storage For One Month. My Items We're Out Before My Next Payment. Staff Was Helpful And Courteous.
their prices change almost every month so be prepared for that as the rates go up and the "discounts" change their prices change. If you move out of the storage early you dont get your rent "prorated" which is messed up they're basically pocketing the rest of your rent. Wish they had a better policy about that because thats not right and the way this economy is set up its taking away from people especially good people. They really dont care, thats the way i see it. Wrong os wrong and right is right and in this case this is so wrong. i moved out on the 5th and im paying for a whole month when im not even there no more. The 7th would of made it a whole month sense i been there but it wasn't. Just be aware on what you invest your money into read all the small print and be smart about your choices. I will never rent from here again.
My new property manager is Kelly. She is a very kind lady and respectful. When Pam left I was ready to leave this property because it wasn't well managed and here comes Kelly who is very friendly, kind, and respectful which changed my mind and I went ahead got another unit and I'm planning on staying as long as she is there.
Kelly is a very beautiful Polite and business type person I like public storage cause she made feel welcome and my stuff safe....
Very good customer service and relations.. super nice woman and friendly.. always welcome the customer with a warm smile..
Kelly customer service is lit.
After having the hassle of moving, Kelly made it easier to get a unit after the online system had a glitch. I even got my first month rent for $1. Great customer service.
I had a fantastic experience at Public Storage. Kelly was awesome!! Answered all of my questions and guided me through the process in a very friendly way. Couldn’t of asked for a better experience! Thanks Kelly!
There prices are to high
Kelly took care of me from the time I walked in until I left. I will recommend her to anyone.
Kelly was amazing! Will rent here again.
The office manager Kelly is very professional and friendly, when I walked in to complete my paperwork she knew who I was and was ready for me, Kelly has a great personality and I will recommend anyone to come see her for storage needs ! Thank you Kelly 🏆
Great to know you n thanks
Very helpful
Friendly staff. Price in line with others. It was only location with a unit in price range.
Kelly was absolutely amazing, she was heading out when I came but stayed to help me. Explain how everything works and got me all together. Thanks Kelly with the Y
Enjoyed the professionalism of the staff, especially Kelly.
Kelly was very pleasant to work with
Kelly is the best manager I ever met
Kelly was very helpful. She makes sure the property is well taken care of..and I appreciate her for all her help.
Kelly was very helpful and nice.
Kelly was really nice and friendly and definitely would recommend.
Kellywas super sweet and nice
Ms kelly was so wonderful to me her voice is so wonderful to here when i call and ask about my bill thank you for having wonderful women like her to work at y'all company
I have been renting here for awhile. Billi was a great help while she was here, and her replacement Ms Kelly has been great. She has helped me during a stressful time and I would recommend anyone working with her and using this location. Thank you ladies
It's 6:30 pm now. I have came by this location three times before 9 pm before the gate locks and all 3 times there has been a chain on the gate so I can't get in when the sign clearly says they close daily at 9 pm. This is a waste of time and gas!!!!
Ms. Kelly was very courteous and professional. Answered all questions and concerns. Thank you Ms. Kelly!
Overpriced
Great
Thank you so much Billi Sue!!!!!
Billi was really amazing answered all my questions
They were closed at noon.
It does what it should do. One thing, why no trash receptacle. Why?
Great customer service. Ashley was very helpful and nice.
Billi provided outstanding, honest, and helpful customer service to me today. I am now a happy Public Storage customer!
Billi did an amazing job
Billie was awsome she went way and beyond her way to help me out. Very polite and answered all my questions. I would recommend this location to people.
This storage facility is exactly what i was looking for in a storage unit.
I just want to say how wonderful the costumer service is at this location. I had a very unusual situation and both Billi and Pam were so much help. Thank you so much for all the helpful information.
I have been with Public Storage for 3 years now and Billi and Pam have always been great with me. The property is looking much better and clean. I always see Billi out cleaning around the lot and she is an asset since coming to Eastland.
I had a great time with Pam she really helped me out great hospitality and full off life she really helped me out thanks Pam I think she deserves 10 stars at the store location 21515
Thank you billi for all your help definetly deserves a raise!
Thanks Billi for being helpful and professional!
Pam was great!! She was very knowledgeable and has amazing customer service. We need 5 more of her😊😊😃
Said it was open on line but in fact closed monday and tuesday. It blows like demacrats
Billi gave us great customer service. She was so nice and helped us so much. Thank you!
Billi was amazing she helped me get checked in and found the perfect unit for me.She keeps the facility very clean.She it's kind and super helpful. Thank You Billi for all your hard work.
Great rates
Checking in my attendent Sarah was very helpful with finding a good size unit for what I going to store, and the best bargain. Very courteous and very clean office.
Bad customer service cut my lock off and had to buy another one because they cut the wrong lock
Ms.pam is the Best person that you could ever meet @ Public Storage.She is a WONDERFUL REPRESENTATIVE.The Storage place is clean smells 👍 good.And you just feel really welcomed,when you walk in & 👀 Ms.Pam.She was able to take money off for me. So if You !!! EVER NEED A STORAGE ,GO TO PUBLIC STORAGE.Where you can Meet Ms.Pam & be treated like you need to be treated.And be satisfied with your storage when you leave.......
I have been renting space here for 1.5 years and have been incredibly pleased with my experience. The storage property manager, Pam, is such a friendly, pleasant person that always answers my questions and handles the details of my unit in a timely, professional way. I always look forward to doing business with friendly, professional people like her and will continue to rent from this specific location as long as I need the space. Thank you, Pam!
They close super early I don’t get off till after they close....
I rented a unit today from Robin. She was very helpful and kind. She answered all my questions and explained things thoroughly. She has a calming, even-keel demeanor which was what I needed due to my stressful situation in needing a storage unit, so I appreciated that.
Pam was very helpful
Property manager Pam is very kind courteous and always a big help. Been customer for over 4yrs and location is always clean. Highly recommend if need a place for storage
Robin was great
Thank you Robin for the Great and fast Service! Very Recommended :)
Robin was very helpful and professional!
Pam and Brenda . They really care about the customer I definitely recommend them .
I wasn't even week late and 2 weeks later they auctioned my items off. After I paid and they said they auction it off because I didn't pay the late fee, there was no late fee posted.
Rude and unprofessional. Not helpful and false advertising on their website.
Pam is a wonderful person she answered my question and made me laugh when I was kind of sad 😢 thank God for people like her
Employees treat me with respect and tends to my every need
What is the price of your units
pam was a DELIGHT she was welcoming me as soon as i walked through the door she was helping me finding a storage that best fit my budget as well as all my things ! She was also helping me with telling me what i should do to help keep my things undamaged ! wonderful service !
Hello everyone Mrs Pam was awesome she was kind and very polite and treated you with respect, I really enjoy talking to her and she was very helpful. And Mrs Sylvia was great as well she was very helpful however I still went out their and forgot what the hack I was doing. I have not had a stoge in over 20 years. But I finally got it together . She went out to show and help me with my unit. The both of them was really good to me .
Upon speaking with Pam at Public Storage she was able to give me the information I needed to make the decision about the rental of my unit. Thank you Pam!
Had a great experience Pam was a huge help will offer public storage to everyone!!!!
Public storage by Eastland mall is the best storage facility ever! Sylvia has been so helpful to me and she's always so friendly and fast!
Sylvia was great! She was very helpful and assisted me with selecting the proper unit that I needed for my items.
Amazing person helped me get a unit as quick as possible her name was ( Pam ) I really recommend her she loves her job and you can see it
Too much money
Pam was very helpful even though she was dealing a severe leg problem.
Yesterday I had to move items out of my home ASAP. I drove over to a Public Storage facility nearby to check it out. I went to the office, immediately Robin was friendly and professional and provided all the info I needed. Very organized. She drove me over to a few units so I could see the sizes. (there are hundreds of units). The units were clean and easy to access. I went home to determine the size unit I needed and a couple hours later I drove back filled out the paperwork. I got a lock and began moving items. My stress was gone! Robin was wonderful. I highly recommend Public Storage!!
Teresa was awesome!!! The process for getting a unit was quick, painless and informative 😍. She knew based on what I explained I was storing what size unit I needed and was very helpful! She even gave me a popsicle. I recommend this location to anyone looking to use a storage facility!
Pam was helpful and friendly and great customer service
Friendly and outgl going staff, quick and easy paper work and good offers to improve your stay and usage of their facilities.
Pam was very friendly and courteous!!!
Very helpful and polite.
I didn’t end up needing a space but Sylvia still made sure I had everything I needed and was perfectly courteous while canceling my reservation.
Sylvia and Pam have been great with us. I couldnt be happier with thier service!
Juanita was extremely helpful. Even stayed back from lunch to sign me up. Thank you
They raised my rent every year
The two ladies ( Pam & Sylvia) that work here are great they are kind and let you know what your buying and help you when you need it I loved my experience!😎👍🏽🙌🏽
No dolly for customers to borrow😥. I understand however.
Had a great experience with my reservation, the office staff was super nice and Pam was awesome and accommodating to me after surgery . The storage unit was clean, dry and ready for me to move thing in.
Muy buen servicio
Always pleasant and great attitudes.very helpful
Ms Pam was very helpful
The staff are very helpful and respectful
I had the pleasure of having Pam assist me with my decision on what size of unit would be a good fit for me. Pam was very friendly and very knowledgeable. I had many questions and she had all the answers!! I will definitely send my clients her way when they seek for a storage unit.
Daric was very professional and helpful- site very clean and secure- would recommend
Miss Pam was very helpful and professional. She answered all my questions and assisted me as required. Thank you, Melba
I had an amazing experience I was shopping around for storage places i came in an first thing I saw was a bright smile the last was very helpful her name was Shavonna I'm still looking but I believe public storage will be the place for me when I do rent
Public Storage doesn't really seem to know what is going on. Rules and policies change all the time. So do the prices!! They go up and up every several months!! Unbelievable!!!
Professional & Friendly staff.
Pam is great she has outstanding people skills and really helped me with my bill when I was being charged for checking fees and I wasn't using checks.She always courteous and keeps it real with all customer's.
So I pay my bill, on time, and see I'm going to be charged 18$ more next month? Bet I find someplace else before I pay that. You lost a customer. This place will raise rents, not respond to you in any way and if you move out they keep billing you. Thieves.
Shavonna was very helpful and got us in and out!
Sylvia was so friendly and helpful
Ms Pam and Ms Sharionna where great . Very helpful and very thoughtful. Made are day with there help . We were there Nov 10 2018 time 1.30pm . Great service
Okay
Pam and Shavonna were so amazing! Pam was very informative about the units and policies. Shavonna said she worked at a different location normally but she was still very knowledgable on the premises.
Staff very professional, through, the facility is clean. Pam & Joann were very Helpful.
sylvia was to me in helping with the rental of storage.
It would be nice if they 24hour access....
Customer service is exceptional. Sylvia is very delightful to work with.
Pam was wonderful and patient with me. Store # 21515
I came in to make a payment and Melissa was very pleasant and helpful. You need more like her!
It is clean and the staff is friendly. Sylvia was excellent from the first step until even after I got my unit.
Juanita and Joann were extremely helpful! They made a fantastic team. And they were both very energetic!
Sylvia was very friendly. I felt like I've known her for years. She helped us find the most cost efficient unit to store our furniture. Great customer service!
Great service
Juanita was great!
Prices are reasonable but the gate hours are terrible. Also, the dialpad outside of the gate is broken so you have to push each button very hard and cross your fingers that the gate will open.
Everything was great,staff really care for you here, for a public storage you will not find a better place to store your personal or better customer service.I was treated Just like a friend! Brenda
I appreciated the helpful and professional staff who assisted me . I found that public storage has all the packing supplies needed for my future move. I will be coming back for the packing supplies when I get ready to move. Will definitely be back.
Excellent Service....They have great personalities!!
Super easy and friendly staff!
Syliva she has great customer service really makes me feel at home everyone has to use this storage and ask for Syliva she wonderful
Billie I helped me out. Her service was much appreciated. She was very knowledgeable and went the extra mile in helping me go with a plan that fit my needs and budgets. I would recommend talking with Billie, she made me feel comfortable about choosing public storage. Thanks Billie!!
Juanita and crystal were awesome!! Very friendly,professional and attentive to my storage needs! Thanks girls!
Staff very helpful, great service
Sylvia was a great help! Friendly, personable, and all around kind. She throughly explained every aspect of renting a storage unit. You a very valued employee!
Sylvia is the best! When I am there, she is so helpful and her amazing customer service is apparent by the way customers always go out of their way to say hi to her. I decided to leave this review today, when I was speaking with another renter and her family who rent the unit next to me. We all had great things to say about her, so in a world where customer service has gone extinct, I thought it would be nice for someone to recognize Sylvia.
2nd time I leased from this location. Got my unit selected and paperwork completed in an acceptable time frame.
Very nice staff, convenient hours and clean facility.
Sylvia was kind and helpful.. She made things so easy and im glad she was the one who helped me move my stuff and the storage unit was clean.. Thanks so much ms. Sylvia
Sylvia..the woman taking care of me was great... She showed great courage as she knocked down Every barrier that I was faced with when it was time to rent my storage unit . she went above and beyond to ensure that I was happy and properly taken care of. The world needs more Sylvia's... GREAT JOB!!!
Thanks Monica
The prices are great! But the location is difficult to find. The security seems okay, it could be better. I haven't had any issues here.
Monica was really friendly and I would love to see her again
MORGAN DID AN ASTOUNDING JOB TAKING CARE OF ME AND WAS VERY THOROUGH AND LOOKED OUT PRECISELY FOR MY NEED. EXCELLENT CUSTOMER SERVICE. I WILL BE SHARING THE EXPERIENCE. THANK YOU!!
Morgan helped me with all my problems and was amazing.
Morgan is indeed a storage expert! This was the best experience I've ever had at any storage facility. I will definitely be storing with public storage in the future thanks to Morgan!!
Thanks for your help Monica
Monica was more than helpful, her customer service would make me rent again with public storage
Monica made my move in easy
Thanks for helping me out Monica
Monica was helpful
Prices change entirely too much and that's ridiculous
Thanks Monica
Thank you for your customer service monica
Monica was great with my move in. I thought this process was going to be hard but she made it sooooo easy for me. Thank you Monica it was nice meeting you plus your really cute.
Monica's Customer Service was amazing. She was very friendly and I would recommend her and Public Storage. Go check ya Girl and this company out.
Monica was very friendly. Her customer service was amazing.
Thank you Monica!
Thank you Monica! Your custiner service is amazing!
Very helpful and speedy, courtesy ask for Monica
Monica was very helpful
Thanks Monica
Thanks Monica
Monica was very nice
Monica has such great customer service she was a big help very polite we need more people like that
Monica was very nice
Thank you Monica
Monica was very friendly and helpful!
Thank you Monica!
Monica was great. Customer service was amazing. She knows her job and was here for me. Check her out.
Monica's very helpful
Thank u Monica
Kim did a great job! Very professional, yet personable to us. Keep up the good work!
Kim was super helpful in my experience booking a storage unit!
Monica thank u
monica is cool!
Kalom was awesome thanks for the help
Kalom is very friendly, polite, and eager to help! Excellent service. I would definitely recommend!
Kalom was very helpful and has a great attitude. Great young man. Awesome customer service skills
Kim was very nice and very helpful!! Definitely recommend coming to this Public Storage!!!
Kalom was great! He was very helpful!
Juanita and kalom was wonderful and work very fast to get me in and out
Juanita and kalom were very nice when I paid my bill
Juanita and kalom were great
Juanita and kalom helped my brother a great deal!
Kalom and Juanita were awesome!!!!!
Kalom was great he gave exceptional customer service
Kalom offered excellent customer service! Will recommend
Mindi is always so nice when I come in to the store to see her. Good customer service! Will recommend this location to others!
Mindy is great!
Kim was very helpful and took her time explaining the process of storage rental thoroughly. I appreciate the great service and will recommend PublicStorage to anyone looking to move. Great job Kim,keep up the excellent customer service!
Kalom is always pleasant
I have rented from them for years. However, I will NEVER rent from them again. They destroyed my property, added over $100 charge to my account which is invalid, locked me out of my storage and their customer service is rude and unhelpful, especially when they screwed up. The problem with all of this is, my account is current and I have always paid my bill in full. Now they are charging me more money because I cannot access my unit which they have illegally locked me out of. I will be filing a complaint will quite a few ohio agencies regarding this. Also, in other states they have law suits for illegal auctions and failure to pay for damaged property. Do yourself a favor and save yourself from future problems and rent from somewhere else.
Mindy gave me great service and was very helpful
Mindi is phenomenal! This is my first unit rental and she has made it a very pleasant experience. I would definitely recommend renting at this location.
the staff was nice and helfull
Kalom and Juanita are very helpful. I rent in Groveport but I'd pay my bill here just to see these two!
Juanita and kalom made my first time storing very easy! !!
Had a great experience at public storage Mindy was very kind and helpful in getting me in my storage unit. I recommend if you go to Public store and speak to Mindy
I see Mindi everyday and shes always so pleasant. I would definitely recommend anyone to go see Mindi!
Mindi made me feel like everything was gonna be okay. The sun started shining a few minutes into her superlative customer service; i truly could not have asked for more! I don't know if she's responsible, but i will say that the physical property is way cleaner than any other storage facility that I've ever seen!
Mindy was awesome, thank you
Thanks You so much. Mindi was nice and very help and informative.
Mindys service was great
Lisa was very helpful, considerate and made this a very easy going experience. THANKS Lisa!!
Lisa was helpful with anything I needed. Nice place to store the things you love.
Lisa and Mindi are very nice and helpful
Mindy and Lisa provided timely and professional service during my time at Public Storage.
monica was very helpful
Lisa and Juanita were great!
Juanita is great
Juanita did a great great job. very fast but very professional. everything went smoothly...thanks public storage.
Juanita was very nice and pleasant.
Juanita was very nice and professional... The process was quick and easy
Kalom displayed awesome customer service. Great guy, great company! He deserves a raise!!!
A nice place and the rep. Juanita was very helpful.
Juanita was very helpful
Loven this store, she was super, very nice , thanks
Juanita was very fun fast and professional!
Great customer service! Go Juanita!!!
Juanita was superb!!!!
Juanita was very professional and friendly.
Juanita was very helpful this was my first time storing and she was very fast friendly and efficient!
Juanita and staff were awesome!
Juanita makes storing so easy and even fun!
Juanita she help me move my thing to a difference place she was every helpful i like her
Juanita is always helpful and very professional. She deserves a raise!!!
Juanita was very kind and professional
Juanita was very helpful even when I was uncertain.. Thanks for your patience and I recommend everyone to I see her for your storage needs.
Juanita was very professional and had a caring spirt... Her explanation of all the paper was wonderful...she was super busy the day that I came in but u kept a smile on her face at all times and was very appologtic for the your wait...Great person u have employed for your fanchise.
Juanita was very prompt and professional in spite of dealing with a full office and closing time approaching. She was very informative and sociable making my visit much more pleasant. Great job! Thank you,
Juanitas
Juanita was very professional and i would highly recommend public storage. Great service and value for the price.
Juanita is very helpful and friendly and knows who I am when I come in to make my payments
Juanita was very nice and help full.
What more can you say.... If read reviews below then you know what this one will say. Juanita is a TRUE CHAMPION OF CUSTOMER SERVICE!. I doubt anyone knew so that a person with so much passion in joy in their job would be hidden away here.
Juanita was an amazing person to deal with. She was kind outgoing an answering all our questions and concerns. We felt very safe in leaving our property with public storage. In a world thats so rushed she slowed it down an put my family needs first. We need more people like Juanita to represent companies like this. A+
Juanita is always very helpful
Juanita was helpful an answered my questions I had easily.
Juanita is always pleasant and professional. ..
Juanita made my move in easy fast and fun !!!
Juanita's wonderful!!! She helped me with everything I needed!!! Public storage is a very consistently professional company...
Juanita was a really nice young lady. My move in was fast and efficient. Highly recommend!
Loved it and the manager Juanita was really nice and friendly I will be sending my friends th see them
Juanita was so friendly and professional. The property was spotless and the price affordable!
I come in to ask about the price.juanita she was so nice to me.public there prices was more expensive than were i am storage now.
Juanita was very knowledgeable and helpful in determining the correct size unit I needed. Great temperament for this profession...
Juanita was awesome she called me and had me ready to go in 15mins when I arrive.
Juanita is the greatest. I needed some questions answered and she assisted me with unsurpassed professionalism. Very friendly, and very helpful great experience
Juanita was very friendly and helpful. Made the process easy.
Very good experience working with Juanita very friendly and energetic and helpful. But don't go on Sundays when Lindsey works. I asked Lindsey for a shovel to clear the snow at445pm she said she was closed. I ended trapped behind the gate cause she would not get the snow clear had to dig in the snow with my hands just to get out of the gate. She should be fired for incompetence
My service is always Great! always Juanta is always pleasant I love coming to pay my bill
This was a wonderful location! Juanita provided excellent customer service!! she provided me with all of the information I needed as far as packing supplies...they have something for everything! and she was very knowledgable about the business.... Unfortunately, all i needed was a 5x5 and since the site is 99 percent occupied, all she had left was a 10x30. i will defintley be going back the first few days of Nov. She was confident that by then that she'll have something for me! I'll wait for availability there before I go anywhere else!!!
I came in to make a payment. Juanita made my visit a peaceful one. I asked her about different size units i could downgrade to, she help me find something that was in my buget. I will visit my unit more often.
Juanita has a beautifully cheery attitude and was a GREAT help in assisting me with my storage unit! When having trouble with the lock she took time on two different occasions to help me get inside of it. She is the BEST!!!
i had a great experience at east land public storage. a woman named Juanita was very helpful, she's always smiling, and always provide great customer service.
From the beginnig the service I received was exceptional. Juanita took me through the process thoroughly but without delay. I was ready to use my unit in no time at all and was surprised at how little of my time it took. I will definitely recommend Public Storage to anyone I hear of wanting to rent a storage unit. The cost is very competitive and if you happen to be at the facility that employs Juanita tell her Don & Sandy sent you.....