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Public Storage Self-Storage Units at 10833 Monroe Road, Matthews, NC
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x10'Online only price$ 19/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 19 /mo $ 38Best Price Label+ one-time $29 admin fee
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5'x4'Online only price$ 21/mo
Small 5'x4'- ground floor
- inside unit, rollup door
$ 21 /mo $ 30Best Price Label+ one-time $29 admin fee
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5'x11'Online only price$ 21/mo
Small 5'x11'- ground floor
- outside unit, rollup door
- drive up access
$ 21 /mo $ 42Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 21/mo
Small 5'x5'- ground floor
- outside unit, rollup door
- drive up access
$ 21 /mo $ 30Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 38/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 38 /mo $ 76Best Price Label+ one-time $29 admin fee
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9'x12'Online only price$ 39/mo
Medium 9'x12'- ground floor
- outside unit, rollup door
- drive up access
$ 39 /mo $ 78Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 45/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
- drive up access
$ 45 /mo $ 90Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 56/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 56 /mo $ 112Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 85/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- drive up access
$ 85 /mo $ 170Best Price Label+ one-time $29 admin fee
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9'x25'Online only price$ 88/mo
Large 9'x25'- ground floor
- outside unit, rollup door
- drive up access
$ 88 /mo $ 176Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 93/mo
Parking 10'x20'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 93 /mo $ 113Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 98/mo
Large 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 98 /mo $ 196Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 105/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 105 /mo $ 210Best Price Label+ one-time $29 admin fee
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15'x20'Online only price$ 117/mo
Large 15'x20'- ground floor
- outside unit, rollup door
- drive up access
$ 117 /mo $ 234Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 119/mo
Parking 10'x25'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 119 /mo $ 165Best Price Label+ one-time $29 admin fee
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12'x30'Online only price$ 166/mo
Parking 12'x30'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 166 /mo $ 230Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Matthews
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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See what fits in different storage unit sizes
Matthews Storage Units Near Route 74, Route 51
Public Storage in Matthews offers local customers a large selection of self storage units at reasonable prices in a convenient location.
Just west of where the Matthews Township Parkway crosses Independence Boulevard, this facility features indoor storage units, climate controlled storage units and outdoor storage units in an array of different sizes.
Providing even more storage options, there are spaces to store a vehicle, boat or RV too.
Soccer families know it takes a lot more than a pair of cleats to get ready for a big game. For those weekends spent on the fields at the Sportsplex at Matthews, a 5x10 storage unit is the perfect place to keep bags of balls, duffle bags, chairs for the parents on the sidelines and yes, even those cleats.
For families living in the neighborhoods around Providence High School or David W. Butler High School, a 10x10 storage unit can help clear out crates and tools from the garage, while a 10x30 storage unit provides ample storage space for large household items, including couches, dining room tables, dressers, bookcases, entertainment centers and so much more.
Roughly two miles north from I-485, it's also a convenient location for residents in the Sardis Forest, Stonehaven or Hembstead communities.
More and more folks, and more and more development, have come to Matthews over the years. As the city continues to grow, call on this Public Storage for cheap storage units whenever space gets a little tight at home or in the workplace.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 497)
Amber was amazing. She helped me get everything I needed and more!!
Amber was amazing today. She made sure I got exactly what I needed and more. She was the absolute gem! Thank you!
Amber the manager was fantastic. Knowledgeable. Professional. Personable. With knowledge to move our moving pod seamlessly to a storage unit.
Amanda was wonderful very respectful. Thanks for the great customer service.
Amber and Jenny are awesome! They walked me thru all paperwork and made it easy. Great place. Very helpful. Really nice folks. Thx.
Amber and Jenny are always so sweet when I come in to make my payments. They are always so willing to help and makes everything so easy. I am very thankful these girls are here and care about what they do!
Amber was outstanding 👏
Went there to help my grandma and Tim was so helpful with everything. He really made the situation as easy as possible. Excellent customer service
Customer service was awesome the 2 young ladies in the office was the best please keep up the good work THANK U
Amber and Jenny are AMAZING!! They go above and beyond every single time to ensure I am well taken care of each time I need assistance. Thanks for the wonderful customer service ladies!
I would go 0/0 if i could. Pure scam, avoid at all costs! Signed up for a storage unit advertised at $1 for the first month, only to be hit with a sneaky $30 "admin fee" at checkout, completely wiping out any savings. What’s this fee even for? I did all the work—filled out paperwork, entered my driver’s license, and made the reservation online. No one called or assisted me. Then, they demanded I buy insurance for my own property, which they conveniently sell. The pricing is a blatant bait-and-switch, and their location, just steps from a rough neighborhood, screams trouble. If their policies are this shady, I can only imagine the kind of people they hire to push these scams in person. Barely dodged this bullet. Run, don’t walk, away from Public Storage on Monroe Rd!
Amber was fantastic and helpful . So pleasant !!
Amber couldn’t have been more helpful! She was friendly, knowledgeable, and gave amazing service all around!
Jenny and Amber were really nice and helpful!
The unit I reserved online was the perfect size that I needed. Oh, so sorry, that unit leaks and isn't available to rent. I had to go to another location far away from my house. Then, "online only" price is a scam. They give you the "ooh, so sorry, you don't qualify" even though it leads you to believe that it's simple. Nope! They sell you insurance, tell you to decline it, then -oops- there's your statement with it still on there. Then two months after you move in, they increase their rates by 30%!!! The concrete on the floor in the unit is rougher than a dirt floor barn. There's no moving of items without lifting them. The seal under the door is completely gone, the door doesn't fit correctly and leaves blow in because the lock is so screwed up that the door doesn't go all the way down. Just plain ill-maintained. They're never there, door is always locked and they never answer the phone. Just a very terrible experience. I'm hoping to be out of their way as soon as I can.
Lovelyyy lady 🤍🤍🤍🤍🤍🤍
Amber and Jenny are the best and do their best to keep that property amazing
Tim and Amber really were helpful with everything. Highly recommend this location.
Amber & Jenny are nice and helpful.
Amber was amazing and helped me
What great and courteous service at Public Storage Monroe Road Matthews.
The manager and staff were awesome
( So sorry if I remembered I would shout out all your names! I only remember Wills name.
I had some doubts at the beginning, but Amber took very good care of me, she was very friendly and let me know everything very clearly.
EXCELLENT SERVICE! Amber and Jenny care about their customers and their smiles say it all! No place better!
Great customer service!! Way to go Amber and Jenny y’all rock!!
Amber and Jenny are amazing
Amber and Jenny were amazing today, helping me and answering all my questions!
Jenny was amazing! Thank you!
I have been renting from Public Storage since early 2020. I have rented from many different companies in the past and I have to say that Public Storage was a huge disappointment! I have had my unit broken into twice and nobody was able to do anything about it. There was a bright light at the end of this tunnel and her name is Amber! She has gone above and beyond to ensure my experience was great. She puts her heart into her work and you can tell she cares about her tenants. I will say that if you want to rent a storage unit, and are lucky enough to be in the Matthews, NC area, go to the location on Monroe Road and ask for Amber! She is the sole reason I have stayed through this all and would recommend Public Storage! She turned a 1 star into 5 stars.
Excellent service and very helpful to my situation and making it a better consumer experience 👍 thanks Amber and Jenny for a job well done 👏
Good price, clean storage, and friendly and responsive management.
Excellent service and great prices.
The Storage is clean, secure and well managed. Charles is really great, super friendly and professional. He is the best thing since sliced bread!
I have been renting multiple units for many years for Public Storage. The manager, Patrick is AWESOME. So helpful, courteous. I wouldn't go anywhere else and will continue using this location for my storage. I HIGHLY recommend anyone looking for storage units to please check this location out. Thank you. Cindi Carter
It is a pleasure to store here simply because of the manager, amber. Thank you.
Had a discrepancy with unit but decided to stay about Amber was too helpful and astucious to go anywhere else.
Amber was extremely kind and helpful. She was very patient and knowledgeable. She made everything so seamless and I am so appreciative of her and her help!
Amber is a wonderful asset to public storage.she is very business and at the same time very pleasant to deal with, always smiling and has a great attitude.
Amber was Wonderful!!!!!! Made this process seamless!
Amber and Jenny were amazing. They helped with a last minute add on that I was not planning on. Everything was quick and easy. I would definitely recommend checking this location out for anyone who needs storage.
Very satisfied with Jenny and Amber Great customer service they are the best.
Amber and Jenny are very knowledgeable and do a fantastic job.
They answered all my questions and in an efficient manner. It was a great experience working with them!
Amber was great gave me all the info I needed. An was very sweet and well spoken about everything
Amber is amazing. I got everything I needed in a timely manner. Thank you.
Mixed review here. Local staff at the office counter are awesome! But thier hands are tied by absolutely moronic regional leadership and corporate policies. I had to move out of a unit and move into a different unit of the exact same size one row over to lower my rental price after a 100% increase in price over six months. From forum and message board research, I have since found this to be common place with the Public Storage brand. Mr Wizards at play in upper management with this organization Takeaway here; plan to time-box your storage at 6 months or plan on moving your contents around every 6 months. Or better yet, find another storage unit provider that values customer service and tries to limit tenant inconvenience.
Amber and Jenny in the office are awesome - they helped me get my bill lowered and moved into another unit. Their friendly service saved the day and deserves the 5 stars. The company as a whole, would get 2 STARS for their continued penalizing of current customers with ridiculous rate hikes.
Loving the staff, they worked with us so well. It’s our 4th unit and we are happy to work with them.
Staff are friendly and super helpful/ knowledgeable!
Looking forward to my experience with them.
Amber and Jenny helped me and answered all my questions. I will definitely be recommending anyone to them!
Amber and Jenny are amazing
Amber and Jenny were very professional and friendly
Amazing experience with Jenny in the office!! Wonderful experience!!
Brittany was very helpful
Amber and Jenny are AMAZING!!!
Went today after getting a text that the unit was ready. Got there and there was no one there during business hours and there was a lock on the unit
Edit: called today and resolved great customer service
Amber was very helpful and courteous. Been doing lots of renovations here and place looks great!
Amber and Jenny are great. Always being helpful when needed!
Be careful, these people steal your money for a bad storage. I wouldn't recommend it's a waste of money. Very expensive and the people who work there have no courtesy
Nice people and efficient service. I highly recommend.
My experience was quite a pleasant one. My reservation was completed entirely online and the overall process was quick and easy. Thank you.
Friendly and helpful staff. Reasonably priced storage.
Check in on line was quick and simple. I even spoke with the customer service agent at the facility and was super nice and answered my questions thoroughly.
Jenny and amber are amazing they where very helpful and kind went beyond of their work to make sure we are satisfied best service I had !!!!!!!!!!
I recently rented a unit at Public Storage and had an excellent experience. Jenny and Amber were incredibly friendly and helpful, providing top-notch customer service from the moment I walked in. They answered all my questions with patience and made the entire process easy and stress-free. The facility itself was very clean, including the unit I rented, which was spotless and well-maintained. It’s clear that they take pride in keeping everything in order. Overall, I’m really impressed with the staff and the cleanliness of the facility. Highly recommend!
I have had thee most wonderful experience here at public storage on Monroe Rd. I don't know about you but, most times when you have to get a storage unit, you are not in the most happiest place in your life but it's necessary at that moment in your life. Transitions are not always the easiest. I'm grateful that God allowed Amber who was just finishing her training and Jenny who was assisting. They were very pleasant, patient, and funny. I love their sense of humor in my not so happy time in my life. The process went smoothly & quickly. I got a newly cleaned unit. I love their honesty and transparency. I truly, highly recommend.
Definitely 5 star service 🤩 Jenny and Amber are so awesome and extremely helpful!! I will be sending everyone I know to you guys from now on!! Thanks so much for everything 😊 keep up the great work 👍🏽
The results of District Manager, Mr. Williams assistance, was 5 star excellent, his patience, understanding, courtesy and overall his personality. Very decent man you have!!!!
Amber was super helpful i recommend public storage!!
Amber & Jenny are the epitome of superior professionalism. Their hard work and dedication made my rental experience phenomenal. I strongly recommend anyone to purchase from this location because their customer service is unmatched!!! The Public Storage Company should be extremely grateful to have you guys. Thank you again for going above and beyond…
Amber and Jenny helped me locate the perfect unit at an amazing price!! Like wow they are amazing!!!
Amber was great! She answered all my questions.
Amber and Jenny were a joy to work with when it came to meeting my storage needs. They found me a unit within my price range that fit everything I needed. They were simply amazing.
Staff was great, Amber and Jenny were super nice and very helpful to me
Amazing customer service and friendly faces. Jenny and Amber got me all the answers I needed and then some. Thank
You so much.
Great workers! They check in reguarly, and they are really adaptable!
Jenny and Amber were so helpful in helping me get the best deal!! They are very friendly! They even checked on me to see how things were going as I was packing to move to a smaller unit. My new unit needed a cord to cut the light on and Amber put one in. I am so glad that Amber and Jenny are at 10833 Monroe Rd. They are THE BEST!!
Friendly office people with a sense of humor
Flo was wonderful. She helped me through some technical issues we were having and got me my unit at a discounted price as promised.
Just recently moved here and needed a place to store my stuff, with the help of Jenny , I was able to get a unit quick and easy! Definitely recommend her! She’s super helpful and very friendly 🥰.
Jenny was AMAZING!!! highly recommend her!
Jenny and Amber service was amazing
Took a tour of the property. It was clean. It was easy to navigate. It is a well kept property. Well maintained!
Flo is amazing to work with. She helped me out in my time of need.
Thanks you Flo!
Ally was wonderful, cared about her new customer and full of knowledge setting up my new rental account.
Also, their rental rates are fair compared to other storage facilities in the area.
Let me tell you about FLO, she is AWESOME!!!! I was having trouble with my APP and Flo proceeded to quickly get my code for me and her customer service was OUTSTANDING!! I explained to her my issues and she was on it right away with a solution. She is an INCREDIBLE Employee, very caring and understanding and extremely efficient. This is why I use the Public Storage company, because they have caring and understanding people working there like FLO!!!
I’m all about honesty but to make me remove my original post and to say you are going to compensate my account if I remove it. You gave me your word but did not fall through or get back with me regarding anything on my account. District manager told me he would make it right because it caused me loss wages but never did what he was supposed to do.
So on that note. Do not come here. If you want people to block your access when trying to get your personal belongings and you pay every month. Go somewhere else. Countless times when people would block my trailer after moving and I bring awareness to them. They completely ignore it or put something on someone window regarding to remove their car in 24 hours. What about works compensation that make a living and people blocking their access to their things.
Ally was awesome help .. definitely recommend
Ally was fantastic!!!
Ally was absolutely awesome!! She took the time to show me a unit and breakdown every bit of information I could possibly need! She was very polite and knowledgeable and professional. I would highly recommend storing and letting ally help you if you need a unit in the Matthew's area!!
Very easy process to rent a storage unit. Office manager James explained everything to me.
Have to number in and out. Going out is inconvenient.
Very helpful and awesome people in the office
Came in today for a storage unit. James, Charles and Ally were an absolute pleasure to work with. They were very knowledgeable and friendly. Look forward to the continued relationship.
Excellent customer service.
You’re better off keeping your stuff outside. my stuff is infested with roaches and mold.
Ally was amazing! She made the process of getting a storage unit super easy!!
I had a wonderful experience renting my storage unit. Aly the manager was patient, pleasant and efficient.
Ally is the best site manager. So helpful! Highly recommend
The manager for this location, Allie, has been great and easy to work with. She will listen to your concerns and do her best to accommodate whatever you need.
Ally, the branch Manager at 10833 Monroe road in Matthews North Carolina is a very knowledgeable and helpful person. She does her job with patience and understanding to ones need and situation. I definitely think she's great and will recommend her for higher post when applicable.
Alley gave us absolutely tremendous service! Ensured our locker was completely clean and ready for us! She made the entire process easy, comfortable and quick! Last thing I would have expected for the cheapest storage in Charlotte.
Ally has been amazing! I had a slight issue with my space and she did not hesitate to assign me another one! She was so helpful and kind! Thank you so much!!
I would rate this place very highly unprofessional place and people and there customer service. There are some very nasty people that work for this company. My friend had her belongings in this storage area for a very long time. Never missed a payment. She has been trying to pay her bill for two days now. the website dont work the number that was provided by a supervisor, who had a very nasty don't care attitude. When all of this was provided to the supervisor you could tell, the supervisor was listening to her not to understand. I understand why, it was because the supervisor have a problem with comprehending. The brain was dead to knowing how to render customer service. Its people like this in customer service that seems like since there is no happiness in their lives, they cant render happiness in doing the job in the customer service field. Its people like this that I understand the only reason that they are in the customer service feel is to just get a paycheck. Well I must say one day that check is going to run out for you, so be ware.
Hey my name is Ms.glaosser moving in today stop by to see unit before we continue the process the lady at the front desk was very helpful kept a smile on her face we will continue with process happy Easter ❤️❤️❤️ I just love a establishment with good customer service!!!!
The 2 ladies who assisted me were professional and super sweet. Helped me with all my questions and got me set up quickly. The storage unit is the perfect size with easy access!
With the app, it's very convenient
Amazing service and such a helpful property manager. I rented the wrong unit online and in 5 minutes she had everything fixed and had me in the right unit for my needs. Will definitely recommended to friends and family!!
Ally was a great help! Extremely nice as well.
Ally was awesome. Unit was clean and customer service was great
Expensive for a closet
Its a very old facility shabby but its was cheap - when I moved in.
One main entrance and no auto exit. Have to punch in your code to get out. Try access on weekend, not good.
Raised my rate $45 - 50 in Feb. Sure, expected.
In Aug. raised again $15 to $65. Staff in front office told me that was above going rate for my unit. So I got going and left.
Found same size in brand new facility, climate control for $16 more. At least its worth it.
I’ve been trying to get in touch with someone for weeks…
The place is so dirty. My unit looked like someone worked on cars in there. I had to extensively clean the unit before I could move my items in there. There were spiders everywhere so I had to bomb the unit before I could feel safe enough to move my things in . There was a lot of broken glass outside the unit that I had to move yourself so my kids don’t hurt themselves out there. There was no light in the unit, both of which I brought to their attention. I still have no light in the unit. When I made my original reservation online it was for a different unit. I got there -about an hour later and they told me that the unit was not available even though it allowed me to booked it online, I think they were just trying to pass of the dirty unit with the messed door with me. At that point I had no choice because I had movers ready to go.
I got this unit a month ago and gave today to make a payment and the associate who claims her name is Alicia which i think she lied about. She was very unprofessional and very condescending in how she spoke to me after asking her about the bogus insurance they are mandating people to pay and telling me I can’t get a copy of my contract sent to me. The employees come off as people who do not like what they do.I will be moving my stuff out as soon as possible. Do not rent from this place. They do not take care of their property and customer service is non existent unless they pick and choose who they want to be cordial to.
Keilada
Showed and advised on all information needed to rent and store.
Worst place to store your stuff! Old and outdated and the MOST UNSECURED! BEWARE! I have my stuff stolen in value of more than $5k mostly tools. The office workers refused to cooperate and investigate what’s happened and looks so shady!
This was my first time choosing and using a storage unit. I spoke with Pam who was very informative and answered all of my questions thoroughly. She was friendly and knowledgeable! I appreciated her willingness to spend time with me to ensure I was prepared for my move! i recommend public storage to anyone who is needing a place for storage!!
Pam was fantastic. Been doing business with her for 5 years. Come see her!
Easy online account management, affordable, clean and excellent service!
Great unit, great price, great location!
Convenient, safe, and secure.
Pam is so kind and professional. She goes above and beyond for both the company and for the customer. Thank you, so much!
I came in to see what they had available because I might be moving and Jordan was extremely helpful with helping me find a size that would work best with all that I’m moving although they didn’t have what I’m looking for I really liked the professionalism of the store