I had a positive experience renting a unit here. The staff was helpful and friendly, the facility was clean and well-maintained, and the price was competitive. I would definitely recommend this storage facility.
Elias made a stressful day better. I needed to store my possessions and move quickly. He had everything in place for me which made my transition easier. He went above and beyond to help me. When it was time to move, again he had everything in place. I would highly recommend this storage facility to everyone. Elias is extraordinary.
Let me tell you about how Elias made me day. I was having a really rough day with other storage companies and when I call public storage and Elias picked up the phone and answered every question and gave me comfort with my concerns it was absolutely amazing. I told him to tell him boss that he needs a raise.
Great 😊 customer service and very helpful and friendly. Help me with the completion of the process others didn’t in the Public storage facilities
Elias is truly the best! His professionalism, well mannered customer service, and pleasant personality made me feel like I was in the best care possible. He went above and beyond for me and made sure I knew everything from a-z!
I rented my unit a few days ago and wanted to make sure to express my appreciation and gratitude for the amazing service I received. Public storage not only had the best rates but took care of my concerns in matter of seconds! Will recommend!!!
They stole all my stuff.Changed the locks for what was left.They busted the locks destroyed more stuff. Worst experience of my life.
Had a wonderful time and we'll taken care of by Elias. He was knowledgeable, friendly, and respectful towards me and daughter. I would highly recommend him to anyone with storage needs.
Excellent customer service very professional and friendly
Elias is very professional and polite he help me and I’m thankful her was here today
Great customer service again! Elias works hard and he works with you even when it's hot out here man no complaints keep at it man!
I had the pleasure of meeting Elias today! He was so helpful and made the process so easy for me. He boosted my spirits on a stressful move day☺️. Thank you!
I spent a whole hour on booking and confirmation, in the end it gives an error every time and does not allow me to continue with the registration of the rent...
Elias is a 5 star manager; he is pleasant, professional and patient. He explained everything to me, answered all my questions and I found him to be extremely knowledgeable. The facility is modern, bright and clean, it's very well kept, they really pay attention to the details. The other renters were very friendly and cordial too. Thank you Elias for all of your help, I rented with confidence because of you. What a nice community you created there. I really appreciate your help, you made a hectic day smooth.
Elias was such a pleasure to work with CustomerService is always great and helpful..
Elias was so polite and explained everything so I could understand it.I really appreciate his service very professional. Thank you
Service was excellent. Elias was really great. I appreciated working with public storage. I would work with them in the future if necessary, and I would recommend to friends and family.
It is literally the storage with the best customer service I have ever attended, Elias treats you well and explains everything very well
Elias was great even tho he was dealing with others he made us all feel we had his full attention! Will recommend.
Elías is wonderful. The support he provided was beneficial and the process was seamless. I highly recommend this location as the manager is very vigilant and constantly looking out for the best interest of his clients. 10/10
ELIAS DID 100 PERCENT GREAT JOB!!!
Excellent attention of Elias good job..
Elías has been such a great Property Manager here!! Thank you for your kindness and smile!!
The places to rent are very small and very expensive
Great customer service was awesome
Great customer service and was quick and easy
If I could give several negative stars here, I would!! Worst experience, extremely unprofessional and they literally take advantage of you. Rented a unit and then told it wasn't working, they were supposed to fix it and never told me if they did. I went back the NEXT day and cancelled the unit and they said I couldn't get my money back because I technically had it for 2 days (days I was never able to open or use the unit at all). Spoke to regional manager Angela at the 3710 Monroe Rd, Charlotte location, and she was of no help at all. This company takes advantage and they don't care they are taking your money for services not provided. DON'T USE THIS PLACE!!!
I love coming here and seeing Elias! He always is helping me even when he may have to clock out. I am pleased with the awsome job he has been doing. I only want to work with him! You do not want to lose him! He is the best asset ever since I started renting here with my company! Thank you Elias! I hope that I see you again.
BEWARE .. MICE MICE MICE DROPPLETS ON MY BELONGINGS.. THE STUFF WAS DAMAGE IDK HOW BUT I NEED MY MONEY BACK
Crystal was greattttttt!!!!!!!!
Very help and informative
Excellent services !!! He is a professional Elias is Great…
The service was excellent I will tell someone about the great job their doing
Elias os great helped me even tho he had to clock out!!! Amazing
Elias was the Best!! So Funny and need more like him! Excellent!!!
Elias was very courteous and cooperative as I worked on this very clean public storage!
I had previously rented a unit there and when I moved out my belongings i was told I didn't have to pay for anything but some of my belongings were destroyed by mice and they still want me to pay for a full month after I moved out on the first when I gave a 24 hour notice they will still charge you no matter what even if you have not been there a whole day or month and I contacted corporate customer service they said there was nothing they can do. IF YOU WANT YOUR BELONGINGS TO BECOME A HOME FOR RODENTS AND BUGS BE MY GUEST BECAUSE THEY WILL NOT HELP YOU WORTH ANYTHING.
Very pleasant and helpful office manager. I appreciate the safety factor of gates & frequent rounds of the grounds.
Great Great service very very professional.
Ms. Marilyn gave me great service. Place has outside availability to get to units..
Thank you Scardenia for making my life so much easier by helping
download Public Storage app and explaining the features.
Excellent customer service from Your representative Elias. Make sure you compensate and retain him!!!
I recently rented a storage at this location and the Manager Elias provided the most pleasant experience. His customer service was great, he was friendly and able to assist with all my questions and concerns. This is my first time having a storage and he was very patient with me and definitely provided Grade A service. 10/10 recommend!
Was wonderful good worker and sweet lady
Scardenia provided excellent customer service and I will definitely recommend this location
Scardenia was very helpful! I came in and inquired about a storage unit. She was very patient, professional, and I walked away with a unit I am comfortable with. Pleased to have her help me.
Scardenia was so helpful and she helped me download the PS app.
Had a great experience with the desk clerk very energetic and was prompt in help me with my needs. Over all I give Scardenia a 10 out 10 for all around customer service.
Scardena was very helpful mak8ng sure i rented the right unit size.
Scardenia was so helpful and friendly.Thank you Public Storage.
Mrs.Ashely customer service was very excellent.she has a pretty smile. Her personality were delightful. She is a people person.thank you Ashley
Marilynn was very helpful with my payment was having problems with autopay thanks much
Excellent service Ms. Marilynn !! Yea
Thanks for your. help matilyn
Marilyn help my mom Witherspoon her storage need speak very little english thank YouTube Marilyn for your help
Marilynn is an very interesting person thank for helping us
Very Professional and quick ! Ms.Marilyn was very informative!
Marilynn is awesome and very professional! If I ever need to rent a unit again, I’ll definitely come back due to her kindness and helpfulness!
Mm arily Thanks for your help
Marilyn was very happy and excited to work with
Marilyn was very helpful with my storage unit
Marilynn help us move to larger space
Marilynn was very nice and helpful
Marilynn was very helpful
Marilynn went beyond her job I came at 5pm because I thought you closed at 6 pm she help me out so much I appreciate her 100percent the greatest of all time
Marilynn was alesome thanks for your help
Marilynn did an outstanding job in customer service. She was pleasant and a joy to work with. Keep Marilynn around for a long time.
Marilyn. She had very good customer service , polite and took very good care of us
Marilyn is a very good employee thanks for your help
Marilynn was very professional and helpful
Marilyn was polite and very understanding
I need to get into the storage room but it turns out the big door won't open and there's no one in the office to check on him.
Marilynn was very helpful
Thank for helping me with the app
Marilyn very professional and polite help me with space
Marilyn thanks for being their for us on this big move
Marilynn did a great job of helping today with my account and app usage.
Marilynn finished my walk in without a reservation thanks for helping me
Marilyn was super helping me out today
My storage monthly went from $52 to $90 for the same exact unit. That is 73% increase for no other reason than they can. I just wish there was a class lawsuit against these companies that use the state of the economy to squeeze more money out of people. WRONG!!!!! GREEDY!!!!
Marilynn was very helpfull with me storage need
Marilynn thanks for ur help
Thanks for ur help marilynn
Marilynn help was very appreciate and Good person
Marilyn thanks for all u did
Marilynn me no english thanks you
Marilynn was great helping me
Marilynn was absolutely fabulous helping me with my storage needs
Marilyn was very helpful with my storage needs
Marilyn was very patient with me and resolve my issue
Marilynn did a awesome job!!!
Marilyn help us with finding anoche location that has what we need thanks
Marilynn was very helpful with my move in and i appreciate all her help. Thank you Marilynn.
Marilynn very nice and helpful
Marilynn was absolutely amazing and timely when assisting me with storage! Thank you!!!
Marilynn is very Good at what she do me With my storage nerdo
Marilyn was very polite and helpfull
Marilynn was amazing! Thank you for all your help !! ❤️
Marilyn is a very polite person and is very good at what she do
Marilynn was very helpful and insightful. Made my experience with public storage very easy.
Marilynn was very very friendly and helpful.
Marilynn she was really helpful
Marilynn was very helpful helping me with my storage very friendly
Marilynn was informative and helpful
Marilynn was very good and polite sweet thanks for helping me
Marilynn was friendly, professional and clear in explaining procedures. A real pleasure to work with. Thank you!!!
Marilyn Ella me atendió súper amable y me ayudó en todo hasta completar mi aplicación ella me mostró las instalaciones y todo está muy limpio les recomiendo este lugar para guardar su cosas personales
Marilyn she was amazing . .Great service well be back.just because she was great..
Marilynn is a very nice person, I’m happy to be able to find a good place, thank you
Marilyn was very helpful miss understanding on price else where
Thanks for your help marilynn
Marilyn help me from another storage to get in to storage at another facility
Miss marilynn came in today she was also me thank you miss marilynn
Marilynn has a great personality and spirit very friendly and uplifting with her beautiful smile. She was very informative and helped me out a lot.
Marilynn was very lovely and personable!! She helped me out a lot and made me smile!! 🥰
Marilynn was SUPER DOPER VERY AWESOME and helpful today helping us change units.
Marilyn was very helpful and polite and friendly! It was a pleasure doing business with her....
This is a great storage locker clean and affordable and Carol at the front desk was kind and also very helpful
Marilyn was alsome lost my storage space she help me find my storage
Marilynn is very pleasant nice and no her job the ability to mover around very interesting person thanks for putting up with us you made our day
Marilyn was also me in solving my storage problem
Marilynn was great$! She was very professional and informative!! I would recommend this location ro my family and friends!! Thanks for being so helpful!!
Marilyn is a very good person and helpful
Good service
Carol was such a great help!
Excellent customer service, will definitely recommend
Great experience quick and easy thank you to dishaun for helping us out