Public Storage Self-Storage Units at 7937 W 10th St, Indianapolis, IN

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat 9:30 AM - 5:00 PM
Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Outdoor Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat 9:30 AM - 5:00 PM
Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Outdoor Storage Units
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10'x20'Online only price$ 35/moParking 10'x20'- Uncovered parking
$ 35/mo $43Best Price Label -
5'x7'Online only price$ 40/moSmall 5'x7'- Outside unit
- Drive-up access
$ 40/mo $50Best Price Label -
5'x10'Online only price$ 41/moSmall 5'x10'- Outside unit
- Drive-up access
$ 41/mo $51Best Price Label -
5'x12.5'Online only price$ 45/moSmall 5'x12.5'- Outside unit
- Drive-up access
$ 45/mo $56Best Price Label -
10'x7.5'Online only price$ 65/moMedium 10'x7.5'- Outside unit
- Drive-up access
$ 65/mo $81Best Price Label -
10'x10'Online only price$ 77/moMedium 10'x10'- Outside unit
- Drive-up access
$ 77/mo $96Best Price Label -
10'x12.5'Online only price$ 86/moMedium 10'x12.5'- Outside unit
- Drive-up access
$ 86/mo $107Best Price Label -
10'x15'Online only price$ 105/moLarge 10'x15'- Outside unit
- Drive-up access
$ 105/mo $132Best Price Label -
10'x20'Online only price$ 142/moLarge 10'x20'- Outside unit
- Drive-up access
$ 142/mo $177Best Price Label -
20'x12.5'Online only price$ 161/moLarge 20'x12.5'- Outside unit
- Drive-up access
$ 161/mo $202Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Indianapolis
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 791)
Diane was great. I showed up looking to lease a unit for the first time after stopping by a nearby facility and being treated like a burden. Diane was willing to stop and answer my questions and give advise on which unit to use. Very friendly and I'm glad I came here instead.
Very professional, very clean, and the people are very nice
Great service! Diane was such a great help and definitely helped me getting my storage unit quickly. 100% recommended. Also very affordable!
Amazing customer service answer all questions and very attentive to your needs Diane amazing person.
Diane, the front desk representative, is amazing to work with! Always friendly, patient, informative, courteous and a great sense of humor. She’s the reason I stay with the company and have utilized the storage facility for a number of years.
WE LOVE DIANE
Cleanliness could be better
The experience was great and polite
Good customer service
Diane is awesome
Awesome service, friendly very welcoming and helpful would recommend
Great job thank you appreciate you
Did a wonderful job and sweet
I appreciate Diane for her great services and good relation with costomers.
Great place! Very accommodating. Good rates and easy to get in and out of. Great job
Awesome service from Diane. Update! 6yrs later and I am still here. Diane is still providing top tier customer service.
Diana was so helpful with my moving in I definitely recommend renting units at the place
Diane took good care of us. She’s such a nice and welcoming lady.
Poor service
diana was very helpful wonderful service! 😇 awesome job
Great service, thank you very much
Diane, the manager, was thorough in explaining everything, and very friendly in service. I highly recommend this storage place.
Diane gives great service 2 thumbs up
Great customer service. Clean facility. Great deals.
Great service!!!!
Great place to store anything. Very nice and helpful staff. With awesome 👌 attitude. and a very secure facility. I would recommend simply storage to anyone looking to store there belongings thanks 😊
Wonderful experience! So happy to have found this location!
Sherry the sweet lady at the front desk is awesome. I love her customer service.
Excellent!
Chose this place again because of the the amazing friendly staff.
Thank you Diane for all the help
Diane was very hospitable and kind. Great place with great ownership that takes care of the customer.
Great parking space 👌
How do I get out of here
Diane helped me out over the phone and in person, and she was super helpful and easy to work with. Made the process painless and quick
Best experience, lovely and lively greetings and best, it's my first time going there and it was the best and great prices for storage
Awesome
great service, well organized, and very helpful! I recommend this storage.
Diane was great I caught her when she was about to go to lunch but she turned around to get me my storage room. Very awesome and courteous person to get me taking care of.
Awesome staff (Diane) all around good person very knowledgeable about the place and needs of yours!!! I love it here !!! Kineya G
Appreciate the service very helpful and knowledgeable……..
Diane rocks
There friendly nice
Everyone was very nice and helpful. Thank you so much.
Diane was great and professional I recommend this storage company for everyone
Easy in and out. Unit stores stuff like it's supposed too: safe and secure.
It was great they answered every question I had and Diane Jarvis was very helpful and professional
Very great help and assistance. Diane is a very nice and respectful lady.
Simply Great People should be the name of this business. Awesome staff and management who go above and behind to make sure clients are taken care of. My number 1 storage facility in the world!!!!
Super quick and well priced!
Awesome staff, clean facility! Thank you much (:
Absolutely amazing customer service and care from Diana and Sheri! They went above and beyond to help. Very pleasant and through with paperwork and clarification. Thankful my belongings are in a safe place with staff that cares.
Thanks Diane ...!!!!
Thank you for the excellent service Diane... Place is nice and clean and the service was fantastic
The customer service is great here and the place is very clean and I would recommend this place any day
Diane Jarvis is the absolute best! Went above and beyond to make sure I could obtain my unit even through my card would not process she did not accept declined for an answer! 12 swipes later And she got it to process!
They are so fast in their service and reliable.
Great people. Very quick and no hidden fees (like having to buy a 30 dollar lock). Best place I've found so far.
Excellent customer service. We are moving from New York and Diane and Cherry made all our needs of storage possible and easy. We feel safe and confortable in this place.
Tim and Diana are wonderful
Diane was very helpful and personable.
Diane is a very trained customer service person. She deserved more than 5 stars
Great ppl with good humor
Diane Jarvis is the best! Very helpful with getting my storage needs accomplished. She’s a lot of fun and very professional.
Diane is wonderful!!! Great process all the way around!!
Diane is the best!!! Wonderful customer service!!
Fast service thank you Diane
Easy access. Low prices for storage of RV.
Great place, great service! Fast and friendly! Would recommend to all!
Great service
This place was the only one that had an actual person there on the Saturday we were looking around. She had helpful answers to all of our questions. We got set up quickly and easily.
Diane was so wonderful to us as we were rushing before she closed. She even stayed late to accommodate our needs! I recommend her to anyone who is in need to store their belongings! Thank you!
Diane is awesome she stayed after to move us in thank you for great service
This is the best customer service I have received in the past year. Thank you for service Diane.
Very accommodating and kind. Made renting very easy and efficient
Great staff team and wonderful service!
Diane was very nice and outgoing. I recommend using Simply Self Storage.
Very friendly and helpful
Diane has been wonderful thank you for helping us out
Ms.Diane is so informative and sweet and it was a pleasure meeting and renting from her !
The lady was so patient with me as I got all My documents from my phone! I appreciate it!
Very cleaning fast
Diane ROCKS ⭐️ She helped us get a unit with no problem and without the hassle. She contacted us to confirm our reservation which helped because we were all over the place with moving. Once we arrive she had the unit ready to be viewed and within 15-20 minutes we had everything done.
Diane is awesome 👌
Diane is wonderful
Diane is amazing. She deserves to be on a Wheaties box.
Diane was a wonderful help she made me feel so welcome . She has GREAT customer service keep her!!!!
I love this place . Ms. Diane is a wonderful person . Wonderful and clean facility
Diane was amazing. Clean space and amazing value
Diane is really nice and helpful. She is full of life and fun to be around
Mrs Diane was super awesome and helpful!!
Diane is amazing! She helped out getting us units and parking spots with no fuss or frills. Everything was done seamlessly. It took about 30 mins for the property tour, seeing the unit and the parking spots and all the paperwork. Amazing customer service. 5 stars all around!
I just rented a 2 Bedroom space unit with Dianna and she thoroughly walked me through everything and showed me around from my personal gate access code to the showing of the unit I was rented . I even got to ride on her cart to tour the unit instead of walking to find it myself and her units are super affordable and secured with camera's and each individual gate code . 10/10 recommend this storage !
Diane does a great job. Service levels are fantastic Thanks Diane
Diane was very helpful and courteous. She has a wonderful personality and is very professional. I would recommend this place to anyone.
Diane is the best she was great with helping me highly recommend
Was fine but my price went up a couple of times within a few months.
She was pleasently enjoy very good customer service and very funny would definitely recommend.
Diane was great!!! She went above and beyond to help me and I really appreciate her efforts, thanks again
excellent place and the staff are super friendly
Much help from Ms. Diane. Very helpful and very people friendly.
Amazing experience and very fast response with the unit rental. Would recommend to anyone who's seeking great customer service along with a well- secured facility!
Fast and easy enrollment process. Diane is great to deal with! Wonderful customer service and great prices!
They were very pleasant and quick with getting my unit. (I was in a rush) VERY PLEASED
Id give Diane 6 but it only allows 5 stars
Its to expensive for the small storage
I cannot begin to say how much of a great place this has been!!! Five-Star Service since my first call to them!! I recently moved my household and after calling around to all other storage places that had no available spaces left because of Covid-19 happening recently they said…I was able to get ahold to Diane in this office who immediately was so professional and awesome who also answered all my questions right then and there over the phone that I needed information on and she was so transparent with all the details about the storage space details that within ten minutes I knew exactly that I would be renting from here asap :-) Then Diane went even more above and beyond by giving me a non-expected courtesy call a few days later and actually followed up with me to make sure I was taken care of completely!!! I couldn’t believe how awesome she was and how awesome this place is and I’ve been renting my space for over three months now with absolutely no issues at all!!! Huge Thanks to Diane first and foremost but also big thanks to John and Sherry too who are all the very best in this business!!! Thanks so much you guys!!! Great Customer Service is very rare these days it seems and you guys got it all right and on the first time!!! Your Professionalism is impeccable and most of all Diane calmed all the fears and anxiety I had about needing storage right away!!! I cannot recommend this place enough!!! I’m definitely telling everyone and anyone who will listen and or I know about this wonderful place and I definitely will be sending all my family and friends right here!!!!👏 Thanks Diane and Team at Simply Self Storage!!! You Guys Are The Very Best there is in this business and I am so grateful to be your Customer!!! Thank you!!! Thank you!!!😎👌😎
Diane Jarvis was so easy to work with and very helpful.
Diane Jarvis made my experience so wonderful with being a first time storage rental. She assisted with all my questions , gave me advice with setting up my belongings, and pointed me in the right direction to cover my furniture. I will recommend this service to anyone that’s looking for storage for their items. Very enjoyable and fun
The service was most excellent. The store manager was very helpful and very kind. Overall I would say this is the place to go if you want to store your stuff..
Great service very helpful and friendly Diane Jarvis so very commutative. Highly recommended her and this facility. Returned to adjust my storage contract and Diane Jarvis is still absolutely amazing thank you for your help much appreciated.
I use simply storage on a regular basis,I recently made a reservation online for an extra unit to store some personal items. I Received a reminder phone call from Sherry and Dianne. When I showed up 10 minutes before closing on Sat. I was treated extremely well by Sherry and had a wonderful rental experience! If I had any suggestions for simply storage on west 10th is to upgrade the rusty doors and handles.
Diane was wonderful she knew exactly who I was when i came through the door. Thank you
Diane was very friendly and helpful. Got us the storage we needed. Very reasonable priced.
Diane thank u absolutely great customer service I will recommend anybody to this location thank you for your help today
Charged me a $20 late fee for a late payment. My fault for being late but I have been enrolled in autopay, making payments for a few months now mindlessly. I never got an email, text, or phone call saying my card potentially declined and that I was past due. I can get spammed with marketing emails, even after being a customer but can't get an email saying my automatic payment didn't process. They'll also tell you the lock is included in the first payment you made but surprise you with a $15 lock fee when you go to sign the papers. Wack business practices.
Diane helped me today. Quick and easy and very helpful with the process.
Diane is the best
Diane and Ella was very nice
Diane did it again! She really is the best. She got me in a unit literally in minutes and remembered our conversation from before about my livig situation. She had a move out , drove by and got me in all at the same time. She deserves a raise!
Diana has amazing customer service! Was very polite and helpful got us in and out!
Diane is so helpful! She processed my paperwork so quickly and helped me find the perfect spot for my vehicle! She was so personable as well! Thanks!!
Words cannot explain what I experienced at this location, the atmosphere was filled with welcoming kind individual. Before I speak on the storage I’ll like everyone to know you will not find not one storage in the area that delivers excellent customer service. Even though the smile is behind the mask you can still see it and it is genuine. For the size of the storage the price is just right and they provide great security with lights and cameras so your items will most definitely be safe in there. If I could give more than a five star I most definitely would. To end off my review I am going to put Diane on blast because she made sure I felt comfortable and welcomed with her wonderful personality. Diane you are the best person to be managing that location and I thank you for your service... Until next time✌🏾
Very nice and friendly
Amazing service! I had a flight to catch and Diane help me get a space for my car at the last minute she was so accommodating and helpful. Thank you so much. I give this place 1000 stars
I was Very pleased with my storage unit. It was simple and easy sign-up. The ladies in the office are so friendly.
Diane is awesome! Explained everything thoroughly. She is the Best!!!
Great customer service! Love em
The lady’s did a very good job you guys rock Diane and Terry
After searching for a storage location four days I finally found the one that was the best we’ve ever had Diane did an amazing job at getting us started and we will definitely be back anytime we need self storage! I would highly recommend this to anyone needing storage service or parking.
Was very helpful and quickly got me into a storage unit
Great service loved it
Diane was extremely helpful and professional.
Ella was amazing and Ms.Diane! They were very helpful. The process was fast and easy.
Diane and Ella are soooooooo awesome....they will take good care of you! Thanks for your service....Diane is a vide she will make you laugh all the time....
Good customer service here..you will love it
Great experience, nice people, perfect service.
Nice, I have a very nice reception. Good job I left my thumb up👍
Diane is very friendly. The storage facility is affordable and ran with "safety first".
Diane was very nice!!! She showed me to a unit that was available to me and made it easy as 123! I like the pay 2 months in advance with the 1st month discount!!
I love Diane she is the best. I came back from AZ so glad she is still here! ❤❤❤
I love Ms.Diane she was very helpful at Simple storage and I would recommend it to all my friends.
Excellent Excellent Excellent customer service. The lady in the office is very friendly,very helpful, great sense of humor and very down-to-earth.
Diane was very helpful with the unit I chose and made sure it was the best size for my needs. The office was clean, as well as the grounds. Everything has been good so far!
We were looking for a good place to store some household items and this place was the best. Very secure. Plus Diane was very friendly and nice! She was an excellent help and even let us look at the available units before choosing one. I highly recommend this place for storage rental.
I came back only because I absolutely love dianne
Diane jarvis she's amazing get place to get a storage unit here.
The manger is the best to have happening us preparing later. I glad to know before we stay on the page!
The staff is the best very friendly and easy going not to pricey it's clean and close to home.
Friendly and customer service oriented each and every time we were there. Great people to do business with.
Outstanding staff friendly very communicative and great personality..I would gladly recommend Diane Jarvis. Absolutely Exquisite in customer service
Absolutely amazing, helpful, and friendly service! I recommend simply self storage to anyone!!
We have used this simlpyvself storage now 4 months. It location is perfect and the staff is very friendly,. I've had the pleasure of meeting 3 different people who work here, and they are all so nice. I Recommend this place over any other nearby!
Super friendly, professional, and affordable!!
Ella and Diane were 👍🏿
My wife and I were wanting to rent a storage due to limited space in our new home. We got onto the website and noticed that our bill was higher that what the promotion was, so we did not complete the process online. Diane called us immediately the next day and was completely flexible with getting us set up and was able to adapt last minute to meeting us. She was a great help in getting our storage unit set up and explaining our bill statement. She was very friendly and made things much simpler. Definitely recommend.
Diane has been really helpful and very clear about company policy. The property seems very secure and it’s conveniently located.
Very friendly, clean units at a good price
Nice stuff they are very helpful. It would be my first place to go when I need storage
Diane was very kind with us, she understood our need and helped us. Excellent service!
Well we had a storage unit for about 10 years. Had 2 units attached to make 1 unit. The only problem was, Evey year, I think, the price went up about 10 dollars. At the last price increase, my wife and I decided that we could buy a shed, on credit, at the price we could rent. So we did.
Diane was great on my visit very nice and helpful great service
Diane is friendly, always willing to help. She is humorous and fun to deal with. She makes me want to come back.
Diane is great
Besutiful person diane helped me so much and so pleasant and the place smells amazing and she was helpful and always smiling and i got a percentage off for a month.
Diana so sweet an respected
Thank you Diane
Diane is very good
Ella and Diane are great team work.
Awesome lady, fun golf cart ride!!
Very helpful and wonderful to talk to. Diane was amazing. Best storage experience ever so far
My first time having a storage and Diane made it such a smooth process. What a friendly person she is! Prices are not bad at all!! My 1st month is free! Im so very pleased with the service I received today.
Diane is the best thank you for all do!!!
Sucks
Diane was great! Very friendly and outgoing!
Great experience I would recommend 20/10 and it’s not even possible , so basically great service .. she’s awesome
Great customer service! Terry went and looked at the unit with us to make sure that it would be big enough before we signed anything. She was very amiable and the process was quick and easy.
She was AMAZING and I love her positive attitude. Thanks
Dian is very nice person
Love this place
Super friendly staff!!
I loved the Customer Service. Such a GREAT attitude.
Kept my wife's car there for the year and it was nice and safe! I felt very reassured the whole time since there was a camera pointed at it, etc. Diane is also fantastic. Highly recommended!
Terry was amazing to work with. She had me in and out. She's very pleasant and understanding.
Good
Very friendly, attentive, and helpful. Good price for what you get.
It whas a good experience
Super quick and easy first rental experience. Diane is fabulous, patient with me choosing which unit is right for me, and outgoing! Price is perfect and unit is clean and easily accessible!
Thank you for your help you made storage fun
Great service!!!!
Absolutely outstanding service while purchasing my unit. The company is kind, clean , and friendly. I would recommend going in and searching the property if you are in need of storage space. It has good comparative pricing and a secure location. Security was a big deal for me and this location is as secure as they come. A fence lines the whole property with 24 hr surveillance. Highly recommend.
Diane was fabulous to work with! She was knowledgeable, friendly, attentive and efficient. I needed extra assistance and Diane took extra time to go and check for me as well as when I had computer issues she took the time to handle the issues over the phone. Perry was also great. In addition to the great staff they had the best prices in the area. Thank you
Staff is amazing here. Very friendly! They know their stuffs. Can ask any questions and they will have your answers.
Diane was so helpful, when my wife and I met her at the office, she friendly and kind, was treated like family and given the answers we needed in just minutes.The transaction during this move to Indianapolis was seamless for our storage needs. Clean unit, well maintained and secure. Thank you !
Excellent Service and was able to resolve an issue without delay. Area is 24 hr secured with 24 hr phone access if needed. Employee Diana provided excellent service! Great Pricing and Helpful
Property Manager was extremely friendly and helpful. Rented my unit through their website, process was quick and easy. Even got a free month! Showed up, picked up my lock and entry code, dropped off a load of stuff in less than an hour.
been a customer for 7 years now. great staff and specialy Diane, she is always very helpful.
Diane is very nice and great service thank you
Thanks Diane i appreciate all the help!!!
Very Clean, Great Prices, And An Awsome Very Friendly Staff!!😁😁I Recommend This Place Highly!!😁😁
I’ve been a customer for some time now and I’m continually impressed by how friendly and efficient Diane and her staff are. Excellent customer service and very reasonable rates.
Just got out from the self storage place. Great customer service and a awesome welcoming environment. Thank you Diane!
Diane is very professional and good to my people thank you for your kindness and professionalism
Diane was very professional and made the process easy and hassle free. Great safe location
I was incredibly pleased with my experience with Diane. She aided me nearly 3000 miles away with setting up a storage all over the phone. She was able to accommodate my company with ease and helped me with any questions that I had. I highly recommend the well kept area and the exemplary customer service.
Ms. Diane is an excellent staff member. She is very attentive, professional, and helps any way she can. The location of this place is perfect for me. Any questions or concerns are responded with a good attitude. If you're looking for affordable and easy to understand processing this is the place for you. I'll keep coming here for years to come ☺
I rent in this location and this place is really good. Excellent customer service by phone, letter or in person. Diane Jarvis is always ready to help and give updates.
Easy process to get signed up. Diane is extremely friendly and answered all of my questions thoroughly. Grounds look well-maintained and secure.
I’ve used Simply Storage years ago and recently needed them again, Diane was the lady who helped me, 100% excellent service! She was very knowledgeable, and friendly, she also made sure I had everything I needed before I left, thank you, I appreciate a company that appreciates my business.
Wonderful experience. Reserved online. When I made my apt everything was already in place. Was able to see multiple units. Fenced, gated, cameras... everything you need. Diane was amazing. Friendly, helpful, so sweet and genuine. Didn't feel like just a number. 2/2019 - Update - Diane is still the most amazing ever. She goes above and beyond, like way way way beyond. This is the greatest storage facility I have ever used. 2/20020 - Update - Still storing here. So is my fiancee now. In the years I have kept my stuff here I have never seen any mice/rats and have never seen any mice/rat poop in my unit. My fiancee is in and out of his unit pretty frequently and he has not seen any issues either. Diane continues to kill it on customer service.
Diane is a special person for the this company and VERY helpful, really into her work and tenants....👍
Diane is awesome
Diane is a efficiant property manager
Diane was amazing really informative and efficient.
Awesome staff-Dianne. Should get a raise from her boss. Keeps the storage place running smoothly. Place that i will definitely come back for storage needs due to 100% safety and friendly staff. You ROCK!!!
The lady in the office was very nice very professional. Was really helpful and showing me how to get online and register so I can pay online
Diane was very helpful and explained answers to all my questions. Billing was easy and she even found a discount for me. I appreciate the easy access to the storage unit. Great option that helped me out when I needed it.
Awesome service!
Diane was absolutely awesome. Very inviting and very knowledgable about her job. She took care of my mother and all her needs pertaining to the storage and gave us the best deals and price within her power. Thanks Diane your customer ser ice skills were on point. I will recommend anyone to you. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Simply self storage is awesome!! Diane is the best very helpful and knowledgeable. Great gal go see her you won't be disappointed☺
Diane was such a pleasure to deal with. She answered every question I had, made the process much easier. Loved talking to that lady she was great!! And good prices on outdoor parking, the cheapest I've found in the area!!! Overall the experience was great!
Diane was absolutely amazing and very accommodating to me and my daughter. She got me a storage unit quickly and efficiently and was so kind!
Great and friendly service. Easy to rent a unit.
Amazing service! Diane was extremely helpful and has a great attitude towards helping and answering questions! Every interaction is amazing!
Friendly, helpful and smiling great customer service!
Amazing customer service! I would definitely recommend using Simply Self Storage on W 10th!
Very friendly and helpful staff. Nice secure facility for a decent price!
Diane is the best. super friendly great customer service. thank you for all you do. met Kelly today she's great as well!!!
Diane is the best ! She helped me so much and was very informative !
Staff is very friendly and welcoming. Will update review once I've stored my stuff here for a while.
Diane and Teri were wonderful to work with. I was with him for many years and if I needed to rent another space I would definitely come back to them!
Diane is Simply Amazing!!! Her sidekick Teri is pretty fantastic as well!!! Thank you for keeping everything secure!!! Best service I've had in years!!! Keep up the great work ladies!!!!!
Diane and Teri always friendly and available. They help with any questions and concerns. Great employess.
Good servuse save maney
Had a unit there for 3 years and the staff was always super friendly.
Great experience!! The ladies were awesome,friendly, and very knowledgeable!!! I would definitely recommend this storage facility!!!
Very friendly service. Straight to the point and down to business
She is a awesome customer service rep
Diane and Teri are awsome friendly very helpful . Good place to stire your stuff.
I love Diane she is wonderful I appreciate the top notch service! Thank you for everything!!!!!!
Lady in charge is real nice.
Manager was awesome
Great pricing and really helpful staff! Their service is the best!
Very helpful and safe no problem
Diane was awesome!!!!!!!
Diane was very helpful thank you so much
Love the employee just looks like a junk yard when u go around back
Wonderful
Diane is awesome. Very friendly and helpful!
Manager is friendly and helpful!
Diane is the best manager I've ever dealt with!!! Thank you for all you help and the excellent quality of service you provide!!! I recommend this storage facility over all others!!! Thanks again Diane you the shiznik
Great service and reasonable prices! Update: I am changing my review from 5 stars to 1 Star. I initially gave a 5 star review because the property manager asked me to do so when I got our first unit. We stored the majority of our belongings here while we sold our home and purchased another. I selected this facility based on price. It was not the most convenient location but with the first month free and reasonable rates it got the job done. We ended up having 3 units here and stored our belongings for about 6 weeks. Upon unpacking, I discovered that mice had made their way into a box of clothing. They destroyed over $1,000 worth of clothes. Our stuff was only here for 6 weeks!!! There are a ton of pest control boxes around the property but it's clear that they aren't working. Any savings I received by storing our belongings here is far outweighed by the damage caused. VERY disappointing. The property manager and staff were always friendly and easy to deal with. HOWEVER, if you can't provide the basic service I needed (clean, secure place to store things) it doesn't matter.
I've been with Simply over 3 years Diane by far is the best property manager. Thank you for the great service and secur facility!!! Your the best thanks again!!!!!!!
IT has been a pleasure to be able to have an account here and someone that level with you, and get things done. Everytime I come in she always greet me with a smile and a hello and reconize me by name. Thank you for everything
super fast, super nice, and very accommodating
I would give Diane 100 stars if I could. She is Awesome!!!!
Diane is the friendlest person ever! I love her! Thanks so much!
Very friendly, helpful and professional.
I had rented a storage there for nearly 9 months after moving out of a house into a smaller space.I periodically went and got some of my things out of the storage unit. I was always surprisingly met at my unit by either dead rat/mice, mice poo, or mice running acroos my belongings. Dont take your valuables here at all! Staff was nice, but i felt they where very knowledgeable about the rodent issue the have at this facility.
Very helpful and friendly staff,while going threw a lot staff sure turned a frown upside down and the area and storage is nice so far clean and not to tight to get it its key coded entry
We just made a switch to this unit and we really appreciate the efficient and professional service Diane gave us. Thank you Diane!
Our storage unit was broken into and TVs and guitars were stolen. One of the older employees almost lost the unit itself.
Diane and Alexis are fantastic appreciate YOU girls!!!
Diane and Alexis are the best and to their job very well and do everything that that can to help you out
This place is awesome!! I love it got me in with great deals!! Went to extra space the priced me 190$ for a storage that I got here for half the price !! Amazing 🥰
How much to store Van outside
Great and convenient location and The staff is Great!! I also got a special so that was a Bonus!!! Thank U Guys
Diane Jarvis was great she talked me through all the paperwork and made my experience good. I highly recommend Simply self storage for your storage needs.
Super friendly. Winning personality
Diane was AMAZING!!! Deciding to store items was a tough decision for me, and she made it so much easier. Very happy!!
They are very efficient and friendly!
Diann very enthusiastic, easy to talk to super friendly!
Diane is the best Eva!!!!!
Diane Rocks!!!! Thanx for always making sure your customers are taken care of!!
Diane is very easy to work with and a wonderful personilty
Diane is a doll very helpful.
Diane Jarvis, the store manager, went above, beyond and over the top. The office was warm and cozy and clean and I felt like a friend not just a customer. I recommend this storage above all others
Great facility. Very polite office staff and they made sure I had everything I needed for my move. Doors are up to date and they are great about snow plowing.
EXCELLENT CUSTOMER SERVICE.
Very friendly staff, love the people in the office
These ladies over here are great with service and very nice come see them if you need a storage
Helen was fantastic. I love this place. Second tome using it
This place is amazing Diane is sucks an amazing person. If u need storage this place is awsome
Diane was so awesome! Safe, clean and good location.
Great awesome sauce staff! Made us laugh and smile. Made sure we got excactly what we needed! Made sure all promotions was applied. Glad we chose this location! Udate: Once I left location.. We had hundreds of stink bugs in our belongings. #ProTip wrap all belongings up in plastic.
Diane was very friendly and helpful! The facility is clean and the pricing is great!
She was just so helpful! I've had this unit for almost 3 years and she helped me get my rusted lock off and get a new one on there! Thank you! One and a half years later and Diane is great again! She remembered me and helped me get my account transferred to a smaller unit since I removed some things - at least the lock came off fine this year - but she still helped me! I feel like my stuff is still safe and secure here and I like that it is a lock-gated entry and that staff works here daily.
The best customer service that I've ever experienced from a storage facility. (The girls in there could really thrive in the hospitality department!! And even teach others a thing or two! Lol) ...they even know their tenants by name!! (And there r quite a few!!) That's HOSPITALITY AT ITS FINEST!! 😊😉. #SSSgirlsKILLINIT
Dian is awesome !!
Diane and Sarah are the best ever. Great customer service!!!
Delightful ladies.
Sarah is friendly and knowledgeable. She was able to answer all of the questions I had about renting a storage unit. My experience was professional but not impersonal and I feel right at home dealing with Sarah P.
I love them! Diane, and Sarah P are the dopest. Very friendly! I appreciate you guys! 😘😍🙌💯
Dianne was amazing! Very glad to do business with her!
Diane and Sarah P. ...R AWESOME SAUCE!! Very kind and friendly. And know their tenants by name. A very exceptional quality...I feel like family.
Awesome!
I had some stuff in long term storage. Didn't stop by for months. Half a year later Diane still remembered both my mom and I even after only a couple interactions. One of the best storage places I've ever worked with and its especially because of Diane.
Diane was efficient and super friendly during the check-in process.
great service
Diane is awesome
Wonderful service! Diane is very helpful!!
Great place! Very friendly service. Quick to get us a storage unit after selling our house so quick.
Perfect place for storage. Friendly Staff and clean units.
Diane rocks
Fun group here!
First time in simply self storage and super satisfied and very surprised with the staff and facilities. Would use every time I need storage Diane was great fast and friendly single handily made the experience from great to amazing.
Fun service, great management
Diane is amazing
Diane rocks best property manager ever!!!!!
Diane is awesome
Diane was a very great help. She helped me with everything i needed . Nice, friendly, and great energy !! Thanks Diane!
I had an awesome time at west 10th street simply storage with Diane she was very nice and has excellent customer skills it will be as pleasure doing business with her.
Diane and Sarah was amazing, great customer service, highly recommended!
Service was great, fast, and satisfying! Felt like we been in business with this location for years! Staff made us feel good!! Highly recommemded✔✔
Disne, Sarah and Bobbie are awesome took great care of me would definitely recommend!!!
Great customer service! Super clean facility!
Diane rocks
Diane is the best
Diane was very nice and helpful I definitely enjoyed dealing with her
Very Nice Place I Called Set Up A Appointment & Dianne Was Soo Helpful And Nice Helped Me Find A Storage That Was Right For Me. I Was In & Out With No Problems 🙂❤️
Diana was very professional and friendly. I appreciate her genuineness Highly recommend
I love simply storage west 10st Diane is a awesome person we always have a interesting conversation and she get me and out quick and a timely fashion. This is my 3rd time using them I would recommend to anyone.
Had a great experience , good customer service !! Place was clean and it was just overall the best experience I've ever had!
Dianne was awesome , she made me laugh as soon as I got there . She was very helpful . Definitely recommend this place !!!!!
Anthony was truly amazing
The best place to come to
Diana is the best Thanks for everything! !!!
Diane was very courteous and helpful. A delight to work with!!!!!
Diane was so respectful she was so kind and she really helped me out
Staff is super nice and the place is well maintained and reasonable.
Very helpful staff!
super quick response and very accomodating! paperwork was easy breezy and she was fun and friendly!! great gal😃
Diane is the best...thanks for everything!!!!🙄
Diane rocks!!! Thank you!!!
Great experience Diane offers the best customer service. She made it easy and it was a wonderful experience.
Diane is da bomb
The service was great and the staff was excellent!!!!
Amazing customer service, recommend coming here! Dianna Jarvis is amazing!
Very knowledgeable and helpful!
Diane is absolutely amazing!!! She was very knowledgeable and very friendly and helpful. I would recommend this place for all your storage needs! Very clean!
Got a unit at Simply Self Storage today and Diane was fantastic!! Super friendly and honestly half the reason I even got a unit. Thank you!
Diane is exemplary......when it comes customer service, and great to chat with. Overall she makes the whole experience great.....
Dianna was very helpful and friendly. Thanks Dianna!
Diane was very helpful and friendly. Pricing was nice and location was great.
Anthony is awesome go visit him if you need storage unit!
Anthony was AMAZING!!! He was courteous, professional and efficient! I appreciate all of your help! You made this experience so easy and low lift!
great place & cheapest prices
Friendly staff, clean facilities, Diane was very helpful and welcoming.
Diane is awesome. Great personality. Very friendly and helpful.
Dianna is freaking awesome! Best service I have ever experienced.
Hey, seriously Diana is the nicest most entertaining store manager I've ever met, and Anthony is super helpful. Great place to do business.
Diane is awesome! Great help!!
They very friendly n helpful
Clean store and Customer Service was excellent! Thanks for all your help Dianna!
Great service love this place
Dianna and her staff were really friendly and nice as soon as I entered the building, she had my information all ready for me and she smiled the whole time!!! Wonderful customer service !!
Clean storage units and friendly service!
Great staff nice and friendly excellent facility
Diane was very friendly and helpful, she made the process go along smoothly, I'm glad I made the decision to go with Simply Self Storage!
Dianne is awesome! Definitely helpful and will make you laugh immediately!
This property is AWESOME......the lovely lady Diane in the front is just amazing!!!!! From the first time I met her.....she was very outgoing....i would recommend this property to anyone that is looking for somewhere to store their things....please give this give lady a hand clap seriously....she's awesome.
Dianne was AMAZING!!!! So friendly!! Definitely recommend!!
I loooooovvvveeee Ms. Diane!! She's personable AND knows her stuff!! Very helpful and this facility nice and clean. I was blessed to find them online and not only was the price great but I literally couldn't ask for a better person to work with. Come HERE to rent your unit. You WON'T be disappointed!!
I love Diane to death...Anthony is awesome too!!! Great place to rent!!!
A great place at a reasonable price. Diane is absolutely amazing!
Excellent customer service and always has a great attitude
Great service! Friendly and helpful staff Diane provided excellent customer service.
Storage unit was easy accessible and clean! Service was awesome, she made me feel so comfortable and explained everything to me!!
Wonderful service. Staff was very helpful.
Excellent
staff is SOOOOOOO friendly. been with them for over 2 years now, and Miss Diane has made the experience amazing. she is super friendly and so easy to talk to.
Very professional and friendly staff. Manager was extremely helpful with the whole process.
Diane is the best and easiest person to talk to she will have you laughing in a split second she is just wonderful.
Anthony is super friendly and helpful. Well surveillanced area and great staff with competitive pricing.
The staff at Simply Self Storge was very friendly and helpful!
Today was theeee most AWSOME EXPERIENCE with Diane and Anthony !! I'm so thankful that I came in today the service from these two is very RECOMMEND! JUST A LOVELY EXPERIENCE.!!
Super nice!!! Fabulous customer service!!!
Thanks Ms. Diane for the storage
Everyone is amazing here and friendly lol
The people are very kind and patient!!!!
Diane is very helpful and fun to be around. It makes my job so much easier to see a friendly face.
Diane is awesome!!!!
Great service! Diane was the upmost professional person I’ve dealt with and made the process of getting my storage shed so easy and stress free! I recommend everyone do their business here and with her if they’re looking!
Helpful, friendly staff! Made everything super easy!
Diane provided excellent customer service!!!!
Diane and Anthony are the best and provide excellent service!! A Awesome Team!!!!
Diane is amazing !!!!
Just got a storage. The lady that helped was fantastic!!! Best customer service I had in awhile. She made the process easy. I'm gonna tell all my friends.
Diane was awesome! She was just an amazing person, very friendly and knowledgeable. Most of all this facility is military friendly. I would recommend this place to anyone. Thank you Diane for being such an amazing person.
Very friendly and helpful, service with a smile!!!
Diane is the absolutely best!!! The storage area is well kept and service is great!! Thanks again!!!!
This storage place is great
Diane is awesome!!! Excellent customer service!!!
Good saleswoman. Persistent, fair, and honest. Anthony isn't bad either
Great experience simple process and 1 month free. Can’t beat it. Thanks Diane.
Anthony was really helpful and polite best place I've ever felt with by far.
Quick and easy set-up in a secure and convenience location.
Super Duper
Diane was extremely helpful today, i apprrciate great business with great people like Diane, she was very nice and made my experience very enjoyable. keep up the excellent work!!
Diane is the best
Very friendly staff! I was in a rush to get a storage unit, and Diane made me feel at ease. She was able to talk me through my options, and get me into my drive up unit the same day. She was very friendly and attentive towards myself as well as my daughter. She made me feel at ease with choosing their units. With security cameras as well as security codes to gain access to the units I feel I made the right decision by choosing simply self storage!
Dianne is the greatest!
Diane is awesome!!!!
Great service thanks
The best customer service ever !!!Their manager Diana is the best .Ask for her when you come !!!
Our experience with this place was absolutely wonderful! Diane was an absolute pleasure to do business with!
Awesome experience! The manager, Diane was absolutely wonderful! I would recommend this place to anyone!
Wonderful staff (Diane) was very helpful and welcoming answered all questions and concerns.
Diane does a great job
Diane is the friendliest, hardest working lady you could ever meet! I would highly recommend this storage to anyone. 😁✌
Awesome customer service, very helpful & superb attitude!! Would recommend to anyone, Thank You for the wonderful &pleasant experience!
Great place Dianne is awesome great personality
Great staff, extremely helpful!
Diane does a excellent job
Diane ROCKS!!!!!!
Excellent customer service. Diane very friendly and knows the business well.
Diane was awesome! She was just an amazing woman to work with. Very friendly and she always kept the facility clean. If I ever need to go back it would be because of her!
Diane gives great service!!!
Good customer service, fast response on maintenance and/or security issues. Thanks Diane! -R&B Construction Services
Great experience, very helpful
Diane was very helpful and fun to talk , made the experience very enjoyable . Would highly recommend to friends and family .
Diane provides excellent service
Having someone working in the office on a Sunday was extremely helpful and made the decision to use this facility easy.
Diane and her mantiance team were great thanks for everyone
John terry was wonderful 🙂🙂
Dianne is the best love her
Diane is the ultimate representation of superb customer service. She goes above and beyond to ensure customers are well taken care of and have all needs met! Diane is truly a rock star!
Diane is such a sweetheart!! She's such a happy person & has such a huge heart! She definitely deserves a raise !
Diane provides excellent service
Such a happy person
Diane rocks
Diane does a excellent job
I was greeted by Anthony with a very warm smile and friendly attitude. He made my day start of wonderful. It's nice to know now days that there are still nice friendly people out there. He has a great attitude and would definitely recommend this to others. From what I learned, he is just a fill in at this location. He gets an A+ in customer service in my book.
Friendly staff
Diane is super awesome and she is fast, fun, and fantastic! This is my second time using Simley Simply Storage . I appreciate there services and Diane coustomer service! Best price in town!
This place has pretty good customer service but the units are infested with mice, lesson learned it'll be temperature controlled units if I need storage again!
Diane was awesome!😉👍🏾
Diane is fantastic!! Super friendly and VERY helpful. :)
Very great customer service, Diana was very helpful. Would recommend to anyone looking for a storage unit.
Diane does a excellent job
Diane is the best. She was very polite and friendly. Between the district manager and her we were able to find the best and most reasonable solution to my storage needs. Overall very secure, clean, and well organized location.
I have to say, this is great storage unit. I've been with this location for several years and I can tell a good unit between a bad one. It's very secure, monitored and sits back in a quiet and unassuming location. The staff have always treated me great; particularly Diane who is a wonderful and attentive employee who goes out of her way to listen, help you and answers your questions. Thanks.
Diane and Anthony are wonderful people. They went above and beyond the Call of Duty to ensure we were able to rent a unit that would accommodate our needs.
Anthony and Diane are the best customer service reps for SIMPLY SELF STORAGE I love them I will recommend this place to all my family and friends good job you guys
Diane and Anthony rock!!!
Diane was very accommodating and helpful!!! One of the nicest people's I ever meet!!
Amazing service, Diane was so nice and helpful!!
Diane is Awesome!
Super great service, Diane at front desk was very polite and great smiles very welcoming.. Got us in and out in a timely manor.
Very friendly and helpful! Great customer service😁
Diane is awesome
Diane is very professional and excellent customer service. , best in years.
Diane is perfect for this place...love her
Great place friendly staff
Diane was a great help! Excellent customer service and very helpful.
Diane was a dream very helpful with my storage needs!
Great facility with gated entrance. The staff is very friendly, I would definitely recommend for anyone with storage needs!
Diane always has a smile on her face great service
Diana was awesome she stayed late to assist me with everything she could. I would recommend her and simply storage to any one looking for a storage facility.
Diane is amazing!! She deserves a raise! The customer service was great and I will definitely recommend this property. HAAYYYY DIIAAANNNEEE
Always friendly management. Their 24 call center is handy for forgetful people such as myself, too. Had a unit here for over two years.
Diane is great and friendly
Very friendly service
I rented a storage unit 2 years ago and just moved out. All I can say is Simply Storage is Simply Awesome. Very affordable prices and the unit was very clean. After two years with Winter and Summer all of my things was in the same condition that I left them in. I would definitely recommend and use them again.
Diane is the best!!!
Diane was AWESOME! She was very personable and helped me find the storage I needed.
Diane provided excellent service... will recommend this facility over any other ones!!!
Diane is a great asset to the property!!!
Diane is awesome and very easy to work with. Nice improvement since she's joined property
I have a wonderful experience every time I come in or visit my unit. Diane is very pleasant EACH day I come!
Very friendly and helpful!
They are awesome! Great service! Diane is wonderful and so informative!
Best customer service I ever received!!! Diane is very professional great place to rent from!!!!
Doane is the best!!!! Definitely recommend this location!!!!
Diane gave great service!!!!
Diane was awesome and very helpful!!
Diane was great! Very helpful
Very friendly and helpful! Diane is awesome! The lot and units are very clean.
Diane is the best manager this property has ever had... been a customer for many years!!! Love her!!!!!!!!!!!!!!
Best place to store!!! Diane rocks super awesome and spectacular service!!!
Amazing customer service! !! Definitely recommend! !!!Diane is awesome! !!!
Excellent customer service every time!
Diane is the best. I wish I could clone her cheerful personality and great hospitality everywhere I go. This company has a jewel of an employee! Because of her Simply Storage is not Simply Boring, It's Simply Fabulous.
Simple storage is an amazing place if you have to store your things. Diane is awesome great customer service! What an amazing day coming from Chicago this was a breath of fresh air... Come in and experience an amazing customer experience...Thank you sooooo much Diane your an amazing person.
Diane was very helpful in making sure my account was up-to-date...and my dog loves her, too!
Diane was incredibly helpful. Despite the heat, she was outside helping us locate a space for our vehicle. Her energy and personality are great ! We laughed so much that we forgot about how hot it was outside and felt as though we were talking to a friend we've known forever.
Diane is awesome and made my quick trip and easy
Customer service is great here!
Diana was extremely helpful and polite....I made a reservation online and she respond within 2 mins, talk about fast service! I was able to view and move my things into my unit the same day with no Hassel! Thanks again!
Clean, safe, and well monitored.
She is an awesome person. Super cool and accommodating, and smells good
Amazing customer service. Diane is the nicest person and actually cares about the service she's providing. Helped me through everything at a fast pace, and I felt like I was talking to a family friend the entire time. Been coming to this facility for years with my family who she knows & greets by name. Clean inside & out. Hard to come across ppl who aren't just working for a paycheck & actually care about your experience. Thank you!
Best customer service ever!!!!
Diane was wonderful. Very helpful in picking out a unit and doing paper. They are a joy to deal with.
I highly recommend simply self storage to store your things! Wonderful customer service and easy going process!
What a lovely experience. Diane is warm, friendly, knowledgeable and efficient. I really appreciated the help.
Diane was amazing. Kept me laughing the whole time. Very helpful.
miss Diane is great she was fast, and very helpful
Really nice and very helpful answered all my question out going personality
Awesome service from Diane
Diane is the best..she is hilariously funny and really down to earth made me feel very comfortable.i will definitely recommend simply self storage!!!
Very welcoming staff and can help with all storage needs!
GREAT!! Best prices in town and very friendly! So happy we picked this place.
Diane REALLY knows how to assist the customer.and she is ALWAYS smiling very professional in her job. I was feeling Down and her sense of humor was a pick me Up
Friendly staff, clean location, great price!
Very nice compassionate helpful staff quick easy rentals definitely a great place for your storage needs highly recommend
I love this storage its my 2nd time using this same simply self storage and the iffice lady is awesome
Today 05/16/17 If I could rate zero stars I would. This is the worst storage place ever! I went to check on my things there and found mice. Their poop was everywhere and I advice everyone to never go there. West 10th st Indianapolis ... I took many pictures if you would like to see them, please contact me through your email.
Diane was awesome, helped me find exactly what I needed. Highly recommend
Excellent customer service and fast results.
The best storage I've had especially when you have a late payment! An Diane is such a sweetheart very friendly highly recommend
Great service thanks Dianne
Diane is the BEST! Took all information over the phone so check in was a breeze. Told me about current promotions so I could get the best value. Thank you for all your assistance and reminder calls. Unit was a decent size and I like the gated entrance.
Diane was very friendly. I tried to call several places and could not get a person to answer. One place would not take my boat since they only took newer boats.
Fast service, pleasant office people. Went out of their way to make sure I had what I needed. Diane was helpful & personable. Experience was great!
The people are great! And very helpful. Got us in and set very quickly.
Extremely helpful, quick, and efficient. Figured out what we needed within a few minutes and was very friendly.
Wonderful place! Amazing staff!!!
Great customer service. Diane did a great job walking me around the property. I highly recommend them
If I could rate zero stars I would. My mother passed and had a unit here. The customer service here is absolutely despicable. When I told them my mother had passed a male replied "that's hard to believe since she called yesterday," as if I would make that up. I then proceeded to go into the office, where two males practically called me a liar even after offering to show them funeral paperwork and her obituary. Due to test the coroner ran we did not get her death certificate back for 9 weeks, during this time they would not allow us access to the unit even with a living will. During this time they also continued to change us with no exceptions. I then began to deal with Diane who was a little more helpful although even after I had given her a death certificate she looked up my mother's obituary on Google to confirm her death. Diane also told me the men had written nasty notes about my sister and I in their computer system implicating we were liars. I am truly sickened by the way my sister and I were treated when we were just trying to get the only thing we had left of our dear mother. May the people at the buisness learn to better appreciate their customers!
Great customer service fast and affordable service
The best customer service out there and nice storage units.
Diane is awesome must rent feom her
Diana was very helpful, professional, and pleasant to work with. She made the process smooth and enjoyable.
Exceptionally Friendly service Clean units Definately recommend
Awesome service. Diane made quite the impression on my 2 ypug boys. And the golf cart ride to the unit was the highlight of there day. Thank you..
Diane at the storage is the best I love coming in here to pay my storage she is so freaking cool she has the best personilty
Diane is a very nice person if u need a storage pls go see her she'll take care of u
GREAT AWESOME GOOD CUSTOMER SERVICE!!!!!!!!!!
Awesome experience. Quick and easy. Diana is amazing
Security cameras, gated location. Diane is very personable.
Diane went above and beyond to help me obtain a unit. Great Personality!
I think I was treated with kindness and and patience. Diane helped me so much. Thank you
Had a great experience here staff was wonderful and very helpful glad I found this place prices are very reasonable
Great experience! Extremely friendly staff and smooth check-in!
This place is amazing! Clean secure units with cameras. And the office personnel are top notch!!! Highly recommended!!
Diane made the process easy and took time to help us choose the right storage unit size to fit our budget and needs
The manager is awesome and always understanding and helpful. Awesome experience.
Diane is one of the sweetest person I have meet she makes my day every time I come to pay on my storage we need more sweet people like her keep smiling girl
DJ is amazing!
Awesome customer service very pleased.....
Diane is the reason I will use simply if I ever have storage needs again!!!! She has been super duper Awesome!!! Love this girl!!!!!!
She is the absolute best, super nice funny and helpful best experience ever
The customer service was amazing. I got lost as I am new to the area and she kept calling to check on me and make sure I was on the right track. She went above and beyond to make the experience as smooth as possible. I would definitely recommend this place.
Had a great experience
Diane is so awesome she helped me do everything i needed she is awesome
Diane is awesome
Super easy and great service, Diane was great to deal with! Will definitely use again or suggest to anyone needing a unit. She needs a raise with all she deals with..
Diane was great even arriving late, she provided excellent service.
Great price for exactly what we needed and we were able to get a unit quickly! Would recommend.
Wonderful customer service. Let us look at units before we made a decision which was so helpful!
Amazing Diana took care of us. She was friendly and fast, and to top it off they were open on sunday
Diane was extremely helpful today. She took her time to show me all the options available to me for my size of furnitures. It's a good place to keep my things.
So friendly,
Was really helped out. Good price for a good unit
Diane was polite but also funny and personable. She showed us multiple units until we found the perfect one for our needs and even offered us some candy while we filled out the paperwork. I also thought it was awesome she took us outside to make sure our gate code worked. She explained everything well and made sure everything was crystal clear. I had a great experience and would give her more stars if i could!
My husband and I buy storage auctions and have been ripped off by many Simply Self locations, with items pictured in the online auctions being missing after purchase and staff being rude and shady. We reluctantly bought from this location today and made a long drive to get it. I was really worried, but when we got there the manager Diane was super sweet and helpful, and the unit was exactly as pictured on the auction site. We will definitely do business with this location again in the future.
Clean enough
Great security, good place to park it and leave it
Do not and I repeat do not EVER rent from Simply Storage unless you like the fact that anyone can walk in and find out information on your account without being verified as the account holder. Don't bother complaining to management either cause they will say they didn't give out any pertinent information so it is ok. Such bullshit. You should NEVER give out info about balances on the account to someone not on the account without authorization!!!
The owner is so nice and respectful. The prices are very affordable and I feel comfortable being there. I highly recommend that anyone chooses this facility to bank with.