Thank you Michelle excellent service
Do not rent from them the insurance is bull crap all the items you have in your storage and they will only pay 250$ and it was mice’s popping out on me please DO NOT RENT THE ORANGE DOOR STORAGE WILL NOT PAY U it’s been since August and the insurance is telling me that I needed to open the boxes with mice’s jumping out on me why moving items out on top of being chased by a dog in the facility PLEASE AGAIN DO NOT RENT
Love this place they been good to me for over 2years my oldskool been stored safe and sound thanks again Michelle your the best
Very nice, very convenient
I have had my storage for a long time and I have been through the years of when there's people there was meeting and greeting you and have an opportunity to talk to him and now since you have this automated system is not the same Everybody has problems in life as of today but there are some people don't think that you have them problems but if you're able to work with us when we can get our payment paid it would be nice
They do not honor the deals listed and charge for every single thing under the sun.
Michelle was very helpful, she provided excellent customer service!!
I haven’t moved in yet but I came by and inspected my unit a few days ago. Today I got a call from Chris who just wanted to check on my experience and let me know that I forgot to lock my unit. I greatly appreciate the effort and the price.
Terrible company . You sign an agreement for one price and the next month they charge u almost double saying they go by market price. I put my items in the storage came back had mouse poop in all my stuff . Their customer service sucks.
Thank you for the warm welcome that means everything to me thank to Darlene.
Robin is very helpful and awesome
We were storing some of our items in my brother in laws storage and when we went to clean it out most of our items had mouse droppings and chewed holes all over the unit and we even found live mice babies in some of my mother in laws clothes. My brother in law was told there would be a 300 dollar fee to remove all of the ruined items but pictures were taken and we are looking into legal action and reimbursement for all of our destroyed items.
Robin was awesome. She was very patient with me and very articulate in walking me through each step of the rental process. I have never rented storage before and I was very apprehensive but Robin guided me step by step . Thank you Robin.
Getting ahold of someone when you need help is impossible. DO NOT RENT HERE
Kiosk is very easy with the live customer service she was very helpful and had a great attitude.
i Highly recommend public Storage my first time experience with public Storage was great no complaints
Mr Chris was great he was very helpful to me and very professional
Chris was a great representative and he made sure that I was taken care of!!!
So I have to pay a “convenience fee” to speak with an actual person?
Meg was awesome and helpful
Buildings are being repainted. Company is reinvesting back into the property. On site property manager very professional and great to work with. Location is not the greatest but pricing is vey reasonable.
Thanks to Teresa for her services and helping customer to download app easier way to open gate
Excellent service able to check in with app and check out was efficient with TERESA
Teresa was wonderful and helped me above and beyond. Customer for life
The Public Storage facility on Lafayette Road is great. The manager, Teresa was really helpful and explained the process very carefully. She showed me how to use the mobile app also. I'll use this place again!
I had to make a trip to public storage today, Teresa Armstrong was the best her customer service skills were top notch!
Teresa was awesome and has great customer service. Thanks Teresa
I had the absolute pleasure of working with Teresa at Public Storage. She handled our convoluted situation with patience, kindness and poise. I recommend this location - she is the best!
Teresa was great she did a wonderful job
I had written a pretty detailed review and somehow didn't post.. nonetheless Treasa is THE BEST!! FRIENDLY, RELATABLE, HELPFUL, KNOWLEDGEABLE, CARING AND SHARES A FIRST NAME WITH MY MOM!! She is truly a gem in today's society!! Public Storage is lucky to have her!!
Teresa /wow she's good, she takes her time, polite, good manners, smiles and laugh with you, pls keep her, treat her nice and show love like she do. She even helped me install tha app.
Teresa is very helpful and kind.
The property manager Teresa was very nice & patient with assisting me with a storage unit & for that she is very appreciated. Keep up the good work.
I had a wonderful experience working with Teresa at public storage, she was a pleasure to work with and was very polite and professional. I would recommend public storage to anyone.
Ms Teresa was very helpful and sweet I had to do a review
Ms.Teresa
She's great a customer service she very friendly an great to work with ☺️
Teresa has been nothing but amazing to me! She has really helped me with my payments and keeping up the communication with me. She is such a jewel to be around. Thank you so so much Teresa!!
TERESA. IS. GOOD. HELPER. AND. FRIENDLY
Teresa was great had me in and out in no time
Teresa is always friendly and has a smile every time I see her.
Love Teresa customer service experience!! She is such a nice lady and very savvy about her job!!
Teresa was super friendly and welcoming! I appreciate her for getting me in & out before closing time! Highly recommend!
Teresa was nice help us with storage need
Teresa the front desk lady was very helpful and pleasant.
Awesome! Thank you, Teresa! Went to Lafayette Rd and had a wonderful time with Miss Teresa's assistance. If you need a place to store your stuff, go see her! 6/5!
Love this Public Storage thanks to Teresa...she is such a big help and very pleasant to deal with. Teresa you are AWESOME!!!!!! THANKS FOR ALL YOUR HELP...YOUR THE BEST!!!!! 😃😃😃😃
Teresa has Excellent customer
Teresa Armstrong was such a delight. She was such a great help, when I was stressed out trying to figure out what size unit I needed. She made my stressful day a brand new day. She got me in a unit that was the perfect size, and made sure I had everything I needed… We have become friends and I look forward to seeing her when I stop by… I just have one more thing to say, Y’all made the perfect decision adding her to the Public Storage Family… She’s so cool she even spoke with me about joining the Public Storage Family as Well… ❤️❤️❤️❤️❤️
Teresa is wonderful help, this place is lucky to have her!
This place is a great place to keep your stuff safe it's gated and the staff Teresa Armstrong is very nice and shows great hospitality it's an excellent place to go
I am so greatfull Teresa was able to explain everything to me about the prices and sizes to me she was so helpful
Teresa was very helpful! Thanks!
Teresa is an amazing manager and very helpful and will go out of her way to make sure every customer is happy with the unit they are renting and helps the process of of renting go nice and fast.... never a wait.... always in the office.... great staff..... great job Teresa
Ms. Teresa was very helpful kind and courteous.
Teresa is a wonderful person great personality and very helpful
The associate (Teresa) was very helpful on my day of checking in at your facility. She help me with the Public Storage App to make sure everything was working. She is a big asset to Public Storage.
Teresa was great. Has great personality and the customer service was exceptional. Really went out of her way to find the perfect unit for me.
Teresa the manager made the whole process fast and easy. I appreciate you!
Teresa was very helpful to me and I am grateful for her assistance thank you Public Storage
Teresa was a beautiful and pleasant person helping me she was awesome!
Chad was very informative and helped me out in a pinch.. he was fabulous!
Melissa helped me with my account!! Great service!!!
I’ve rented from Public Storage twice and luckily the same manager still resides there. Arizona does an amazing job at problem solving and making sure the customers needs are met.