Public Storage Self-Storage Units at 4305 Lafayette Road, Indianapolis, IN
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 44/moSmall 5'x10'
$ 44/mo $58Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x10'Online only price$ 76/moMedium 10'x10'
$ 76/mo $101Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 100/moLarge 10'x15'
$ 100/mo $134Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 124/moLarge 10'x20'
$ 124/mo $165Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 207/moLarge 10'x30'
$ 207/mo $276Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Lafayette Square Storage Units Off of Interstate 65
When looking for affordable self storage in the neighborhoods northwest from downtown Indianapolis, look no further than this Public Storage near Lafayette Square.
From luggage to lamps and even a small desk and office chair, let a 5x5 storage unit help hold small household items.
Companies near Lafayette Square Mall can use a 10x10 storage unit for extra business storage to keep boxes of supplies, office equipment and office furniture nearby.
When the unexpected happens, and it's time to pack up an entire house in the neighborhoods off of 38th Street, take advantage of a 10x30 storage unit to hold on to everyone's belongings, including furniture and appliances.
Outdoor storage units with drive-up accessibility come in several different sizes to help tackle different size storage loads.
In an area filled with automobile dealerships, when it comes to somewhere to park a car, truck or SUV, check out the enclosed vehicle storage units at this location.
The storage units at this property are in an area with keypad-code access.
With downtown Indianapolis just a few miles away, this location is a quick drive from some of the city's most popular attractions, including the Children's Museum of Indianapolis, the Indianapolis Zoo and Indianapolis Motor Speedway.
In a city with so much to do and so much to see, enjoy everything Indianapolis has to offer – and let Public Storage take care of any self storage needs that may pop up.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 358)
Meg was awesome and helpful
Thank you very much 😘
Buildings are being repainted. Company is reinvesting back into the property. On site property manager very professional and great to work with. Location is not the greatest but pricing is vey reasonable.
Thanks to Teresa for her services and helping customer to download app easier way to open gate
Excellent service able to check in with app and check out was efficient with TERESA
Teresa was wonderful and helped me above and beyond. Customer for life
The Public Storage facility on Lafayette Road is great. The manager, Teresa was really helpful and explained the process very carefully. She showed me how to use the mobile app also. I'll use this place again!
I had to make a trip to public storage today, Teresa Armstrong was the best her customer service skills were top notch!
Teresa was awesome and has great customer service. Thanks Teresa
I had the absolute pleasure of working with Teresa at Public Storage. She handled our convoluted situation with patience, kindness and poise. I recommend this location - she is the best!
Teresa was great she did a wonderful job
I had written a pretty detailed review and somehow didn't post.. nonetheless Treasa is THE BEST!! FRIENDLY, RELATABLE, HELPFUL, KNOWLEDGEABLE, CARING AND SHARES A FIRST NAME WITH MY MOM!! She is truly a gem in today's society!! Public Storage is lucky to have her!!
I love it
Teresa /wow she's good, she takes her time, polite, good manners, smiles and laugh with you, pls keep her, treat her nice and show love like she do. She even helped me install tha app.
Teresa is very helpful and kind.
The property manager Teresa was very nice & patient with assisting me with a storage unit & for that she is very appreciated. Keep up the good work.
I had a wonderful experience working with Teresa at public storage, she was a pleasure to work with and was very polite and professional. I would recommend public storage to anyone.
Ms.Teresa She's great a customer service she very friendly an great to work with ☺️
TERESA. IS. GOOD. HELPER. AND. FRIENDLY
Ms Teresa was very helpful and sweet I had to do a review
Teresa has been nothing but amazing to me! She has really helped me with my payments and keeping up the communication with me. She is such a jewel to be around. Thank you so so much Teresa!!
Teresa was great had me in and out in no time
Teresa is always friendly and has a smile every time I see her.
Love Teresa customer service experience!! She is such a nice lady and very savvy about her job!!
Teresa was super friendly and welcoming! I appreciate her for getting me in & out before closing time! Highly recommend!
Teresa was nice help us with storage need
She very polite teresa
Awesome! Thank you, Teresa! Went to Lafayette Rd and had a wonderful time with Miss Teresa's assistance. If you need a place to store your stuff, go see her! 6/5!
Theresa Armstrong is the best very friendly and professional.
Hello everyone, I just want to say that the Manager Teresa, (at least I hope she is), at the Lafayette Rd location is super informative regarding my storage space that I've been renting for 7yrs.., and she always follow up on the calls that I leave when needed, I feel at peace knowing that although my items are in another State, that they are safe and in good hands. I have my son and cousin on my account in case they need access to my unit. The overall location is always clean and is in a well-lit area off of Lafayette Rd. I don't communicate with anyone else in the office perhaps that's my comfort zone or the level of comfort and trust Teresa brings to the table from day 1. I just want to say 'thank you' Teresa for building my trust with public storage.
Teresa the front desk lady was very helpful and pleasant.
Teresa Armstrong was such a delight. She was such a great help, when I was stressed out trying to figure out what size unit I needed. She made my stressful day a brand new day. She got me in a unit that was the perfect size, and made sure I had everything I needed… We have become friends and I look forward to seeing her when I stop by… I just have one more thing to say, Y’all made the perfect decision adding her to the Public Storage Family… She’s so cool she even spoke with me about joining the Public Storage Family as Well… ❤️❤️❤️❤️❤️
Teresa has Excellent customer
Love this Public Storage thanks to Teresa...she is such a big help and very pleasant to deal with. Teresa you are AWESOME!!!!!! THANKS FOR ALL YOUR HELP...YOUR THE BEST!!!!! 😃😃😃😃
Teresa was very helpful! Thanks!
I am so greatfull Teresa was able to explain everything to me about the prices and sizes to me she was so helpful
This place is a great place to keep your stuff safe it's gated and the staff Teresa Armstrong is very nice and shows great hospitality it's an excellent place to go
Teresa is wonderful help, this place is lucky to have her!
Teresa is a wonderful person great personality and very helpful
Ms. Teresa was very helpful kind and courteous.
Teresa is an amazing manager and very helpful and will go out of her way to make sure every customer is happy with the unit they are renting and helps the process of of renting go nice and fast.... never a wait.... always in the office.... great staff..... great job Teresa
The associate (Teresa) was very helpful on my day of checking in at your facility. She help me with the Public Storage App to make sure everything was working. She is a big asset to Public Storage.
Teresa was great. Has great personality and the customer service was exceptional. Really went out of her way to find the perfect unit for me.
Teresa the manager made the whole process fast and easy. I appreciate you!
Very nice Staff
Teresa was very helpful to me and I am grateful for her assistance thank you Public Storage
Teresa was a beautiful and pleasant person helping me she was awesome!
Chad was very informative and helped me out in a pinch.. he was fabulous!
Melissa helped me with my account!! Great service!!!
I’ve rented from Public Storage twice and luckily the same manager still resides there. Arizona does an amazing job at problem solving and making sure the customers needs are met.
I just paid my storage bill and arizona was a delight to work with....i would recommend if you need to store your valubles please come here
The rental fee increased significantly in two years without any notice. They require insurance which should be optional.
Arizona is not that ..my storage doubled first month..Arizona was not helpful..somehow icoincidentally it was the month they reapraised the property value
I would definitely recommend this location. The Customer Service Representative Arizona was very pleasant, helped me resolve an issue and even checked about my rate. Check Lafayette Road Public Storage out for your storage and moving needs. 👍
Really smooth experience, and the lady named Arizona was very professional and nice.
Arizona was Very Helpful and Accomidating She took me around to see what else was Available Very Good Experience
My experience on in Indiana I pay insurance well someone broke into my storage and stole my shoe collection I believe the property manager had something to do with being they also live on the property I did not get insurance pay ...I don't recommend anyone to rent on 4305 Lafayette rd I had a bad experience and to a loss on my goods she told me there were no cameras where my unit was and there was nothing the can do ...
Arizona was very helpful. She provided a lot of information as far as how the public storage operate.
The facility is pretty good but the staff is on point.
My sales associate (Arizona) knows me by name, is always professional and engaging, and makes the rental experience favorable. The location is always clean and I have come to trust the integrity in the way things are handled. I fully endorse this location; especially as long as Arizona is working there.
I came in inquiring about a unit and Arizona was so informative about prices and space! she recommended me a great space to store all my stuff and was so sweet and nice the whole time!
Very professional service
Arizona is awesome thanks for being great
Thanks Arizona for all your help! So friendly and answered all my questions.
Met with Arizona in the today and had the best experience Very helpful will always go threw Public storage when I need a place
Dealt with Arizona, she was so professional and catered to all my needs. 5 stars, would recommend!
Arizona helped me through my rental. I do recommend the location.
Arizona was super helpful and answered all my questions!
I was leery of doing this because I’ve never had a storage unit before, but the employee I had her name was Arizona walked me through it all so patiently. I left relieved. If I were looking I would definitely recommend this place.
Arizona was really nice and helpful. She walked to my unit in back and it's freezing outside!!!!!
Arizona was absolutely amazing and helpful.
Manager or whoever it is, very rude, not professional, will go back and forth with you even if you are right, you will lose alot of business with people if you dont fix the problem, because we write on these reviews for what, because the problem doesn't get fixed, nothing happens, but i decided to write anyway
Arizona has great customer service skills. I came in to change my lock today because I lost my keys and she helped guid me to cutting the lock off and then purchasing a new lock. I would definitely reccomend this location
Arizona was very helpful!
Trish was very energetic and had by far the best customer service skills compared to other locations in the area. I felt like she went above and beyond and was very helpful. Compared to other locations where they just acted like they didn't care if they earned your business at all. One thing I will say is the place is dated and could use some updates maybe a fresh look not only outside but inside the units as well. My unit door is a little tough to open which I forgot to address to Trish but will certainly let her know. Other then that great location great rates and will refer or suggest to anyone I know that is needing a place to store things to give Trish a call!
Arizona was great, terrific customer service skills and just overall very knowledgeable. She helped walk me through the entire process without a single hiccup.
Listen! TRISH is everything! She hooked me up. The place is user friendly, neat and very affordable....
Very pleased with Trisha and customer service.she was very concerned with me about getting unit while i was trying to get in to get unit.because i was so busy.great experience.happy
Trish was very detailed and informative. She took time with us and made sure we understood the process.
Excellent service thanks Trisha
She's very respectful and courteous and the grounds are always clean. You got a good worker.
Great! Easy check in process. Very smooth
Trish was Awesome!!! Explained everything very well and got me out of there quickly. The way I prefer.
Trish was amazing she got the job done wonderful customer service
Trish was wonderful. Very personable and knowledgeable. Would highly recommend! Update: Still here for a second month. Upgraded to an even bigger unit! Great customer service and safe environment.
Trish was great
Thanks to Arizona She was very helpful, great personality, and informed us very well!
Trish was very knowledgeable
Trisha was absolutely amazing, she helped us out tremendously. Thank you so much Trisha keep up the great work You Rock!!
DO NOT use this storage place. If you want to keep your belongings. They take advantage of people's financial difficulties by adding fee's after fee's to make it more and more difficult for you to catch up. We were making our late payments but the fee's was killing us. This is how they make it hard for you to catch. We lost everything we owned, we didn't care about the furniture, we begged them for our children photos, wedding photos and our family personal paperwork. But they didn't care, they shredded them anyway. How can anyone with a good heart refuse to let a poor family get their valuable memories, but just destroy them. It wasn't something they auction off anyways. We paid alot of money trying to catch up and to not do something so small but meant so much to a small family is so wrong and heartless. All I can say is that God saw it all. So my advice to you is to not be fooled by the low cost advertising, I don't want another family to go through what we did. I'm sorry but we had to warn others. God bless.
Come see me and get a unit.
Trish was absolutely thee best Property Manager I've ever met she was excellent
Trish is very understanding and kind and patient
Trish was wonderful nothing good vibes
Thanks Trisha good see her..
I sent an online inquiry last week and within minutes I received a call back to setup an appointment. The staff works well together and Charles Brown was excellent! I highly recommend Public Storage.
Very nice & nice clean spaces
I love the customer service here ms Kendra is amazing 😉
Ms. Jackie was amazing she got us the lowest price for what we were looking for. I would recommend to anyone this storage.
Great customer service on a rainy day.
Jackie was awesome she helped us out extremely.
Miss Jackie was awesome sauce. She's the best
Jackie did a great job assisting with our needs
Lady that helped me today was very rude.
Jackie help me out a lot today finding the right space for me
Jackie was the Best! She was polite,kind,experienced and funny! She made my visit very quick and easy! I appreciate customer service and professionalism the way she displayed it! Thank you!
I left a message and Ms. Jackie called back within minutes. I truly appreciate the customer service & her working with me & letting me know about online payments. I recommend you ask for Ms. Jackie when conducting business with this Public Storage
Jackie helpful today and friendly
Jackie was very friendly
Jackie was a big help. Saved me a lot of money.
sherri was veey helpdul
She was very knowledgeable about her craft explained very well and didn’t leave any small fee out
Jackie was a very helpful today and courteous would definitely go back
Jackie was very pleasant and informative
Jackie was very helpful and knowledgeable.
Sherri was a great help and very pleasant! Very welcoming!
It is a good place once when you get the opportunity to meet the staff they are good people and you will have a wonderful time during the time that you're renting a storage space get to know the staff because they are good people I have been a long-term customer sometimes you think about you being a longtime customer things would change in price as far as your rental bill but I understand the way things go
Mrs. Sherri made this the best experience ever. She's a pleasure.
Jackie was very nice and informative. A pleasure to work with.
Great place always use them 😊😊😊😊
The staff is wonderful especially Sherri! Thank you for always being so pleasant!💥
Wonderful customer service
Sherri is great. She always has a smile and pleasant conversation.
Sherri in the office is very nice!! Great to work with😁
I just want to say sherrie has been wonderful person for these months so I really appreciate her alot this is my last month but in all sherrie Rock...Thank you public storage for you all service..
great service will tell everyone to go. there
Sherri and Jackie are always easy to work with. Very friendly.
Jackie was so helpful she answered all my questions very nice person
They are very nice
I would just like to say the ladies at public storage were very helpful. Jackie even helped me to find a place closer to where I will be living. this is wonderful when your employees help others fix there problems. I definitely will be using this company . Thank you Ladies you took the stress out of my day.
Hey Jackie was very helpful today.
Great service from Jackie.
Sherri and jackie was a great help
Sherry is always nice and helpful with a friendly small.
I love Sherri very helpful and friendly cares about my needs and answers all my question and I'm comfortable with having my items here
Sherry is awesome she made sure to call so i wouldnt be late
Never again All my stuff was wet and they couldn't explain... Wouldn't recommend to anyone unless they can take every measurement to make sure their stuff will stay protected.
nice lady Jackie helped me a lot
Jackie was great help to me today
Jackie is a great agent she helped me with my service and very professional thank you
Sherri is the best. She is always a pleasure to talk with.
Sherri an Jackie are wonderful people
Sherri and jackie have been very helpful
reasonably price and great location
Jackie was very helpful today and friendly
Jackie was very helpful and way to talk to and explained everything I needed to know
Jackie was very helpful. It was a pleasure working with her.
Jackie was helpful
Jackie was very helpful and knew what she was doing. Thanks. Will come again if I need more storage needs.
Jackie was very nice and helpful.
Jackie was an awesome help. Knew what she was talking about, will definitely visit again bc of her service.
Jackie was very helpful(:
Jackie helped me get the right storage i needed for today as quick as she possibly could to keep me out of the rain.
Went in looking for large boxes to be donated to Kustom Kids Toy Drive. Although no boxes were donated she was very helpful and did sale us a wardrobe box which is the perfect size. Thanks Jackie
Jackie is amazing and she has a GREAT ATTITUDE EVERY TIME IM IN THERE!!
Jackie was very helpful and courteous today
I just paid my storage unit and Jackie was superb. I would recommend this public storage. Thanks Ms. Jackie for the excellent service Another successful visit today. Sherri was very helpful in processing my payment quickly and efficiently. Im suggesting a raise or promotion.
Jackie was extremely knowledgeable, helpful, and aware of the product Public Storage has to offer.
Jackie was very helpful and she share some great information... Very nice and polite... Like her spirit...
Jackie is a pleasure to deal with.
Jackie was awesome. Got everything done fast.
Jackie was a pleasure. Explained everything in detail.
Great service here.
Great customer service just wish they where accessible after 9pm.
She was very helpful and very thoughtful and very patient you made my day miss Jackie thank you
You so cute
Jackie did a wonderful job assisting making sure it was a smooth process
We love it here.
Jackie was more than accommodating. She really was helpful, professional and able to address all my needs in a timely and prompt manner!
Jackie was very helpful & courteous
Sherry was very helpful. Her customer service is very valuable to the company. I definitely recommend this location to anyone.
Excellent job from sherry n jackie on today, recommand them to anybody!
Super great Service and very personalised
Jackie reminds of a good friend of mines from back n the day with very nice service
Jackie was very helpful
Had a great experience!
I just wanted to say that I came into you store today on Lafayette Rd. I wanted to see the storage space and check on prices. The person helping me was very professional and helped me to understand how this system works. I’ve always been a bit Leary about placing my belongings in a storage unit. Jackie reassured me of safety, insurance and also locks. I’m positive I will now be using your facilities. Thank you
Great service and great experience
Jackie was very informative about the different sizes and prices. Very knowledgeable and respectful!
I had a great experience today with Jackie she was very helpful here in this Public Storage and I hope she sticks around for a while gave me a lot of good information I appreciate it it
Sherri was vary friendly and quick with the service. She made sure i got the right unit and explain everything from the bill to opening the gate. Highly recommend this location.
Good experience at public storage and Sherri is really nice I would use them again
Thank u very much for keeping my treasures safe and staff was # 1 Miss Sherri does a wonderful job for Public Storage, thanks Miss Sherrie
Sherri was excellent!!! I definitely enjoyed her customer service very friendly and helpful. She took her time explaining things to me and got me out if there quickly.
Sherri is awesome!!
Sherri does a great job! She made me feel good about my storage unit! #GoSherri
I loved Sherri she was very helpful with my move and has excellent customer service
JACKIE WAS VERY HELPFUL... AND NICE
Sherri SHE WAS LOVEY ❤️❤️❤️
Jackie explained everything to me and was very helpful. I’m glad I chose this site!
Jackie was a big help in choosing the unit needed. The customer service was exceptional and the facility is well kept. I am a satisfied customer.
Sherri was awesome
Have used storage few times.
Ms.sherri was great she is always very helpful to me
Sherri was so helpful answering all my questions...Awesome job!!
The location was very clean and the staff (Jackie) was very helpful and knowledgeable.
Hate this place
Fast online description of units and prices and collection of demographic data made on site time minimal. Jackie was helpful and thorough and made the experience a snap. Highly recommend
I'm a Good customer and They have Friendly Customer Service Employees
They are the best
This place has wonderful customer service, they continually impress me with their knowledge of storage utilization. If I ever need another storage unit, this place will surely receive my return business. Thank you!
Sherri helped meet my needs to her full potential.
Let me tell you. This is an awesome place to store your personals. The office lady by the name of Sherri is very polite, knowledgeable, helpful, and very caring. You cant ask for anybody else to be more concerned than the care she gives you when you walk in.
Good prices, but attendants never answer the phone
I researched other storage places but this one by far is the best! Customer service sold me! Cassie is fabulous, helpful, knowledge and just overall great! She helped me with my affordable moving supplies and the storage units are very clean, thank you again Miss Cassie! I highly recommend using public storage!!
Public Storage staff was very supportive and helpful with my needs, and their property is safe, secure, and cost efficient. I would recommend them to anyone I know.
If you get behind on your payment don't ask to work payment arrangements out they will take your money still auction your things not return your phone calls until your things are gone if you have personal things like pictures birth certificates shot records they will not work with you to keep these things from leaving their property even though the district manager said they can't keep those things the woman who works the front desk says she will call you back but does not an then watches the caller ID an will not answer the phone for you so before you use them because you get a discount on the first month make sure you know what your dealing with
Outdoor storage units. Lot and office were clean. Great customer service.
Shelby was very nice, helpful,and knowledgeable about everything that had to due with the storage process
lori and cassie were great they helped me with all my storage questions . i will definitely be renting from them when time comes !
Cassie was great. She is very customer friendly. Glad I stopped in
customer service at this location are awsome!!! Cassy and Lori are great.
Ms. Lee were very knowledgeable about storage solutions. Very professional... Thanks!! and stayed later to help me out
Daemon He has been very good customer service person Everytime I had a problem. He represents your company well.
Because Lee was helpful and beautiful. 😍
Dameon @public storage was AWESOME...he was very helpful in meeting all our needs we got a unit from this location.
Lee was very helpful,nice and easy to talk to. She made the process of getting a storage unit very easy. Thanks Lee!
Thanks for everything Dameon!! Best Customer Service.. Thanks again Dameon!!
Dameon Was very helpful and knowlegable helped me solve my issue of storage space.No matter what mood im in he always puts a smile on my face its more like a second home always caring and i feel more than welcome.
Damien give great customer service very knowledgeable and down to the point
Dameon gives great customer service
Great Customer Service!!
Customer Service is very important to me when I am spending my hard earned money on a company's product or service. I am very impressed Dameon. He is very professional and provides superb customer services. He addresses issues immediately renders prompt resolutions for the issues..
Dameon was an exceptional worker! He helped me above and beyond! I highly recommend him to any one. His service was impeccable
Dameon is the man when it comes to customer service. Keep doing what you're doing.
Dameon was the best rep I have ever dealt with. His customer service was wonderful! I enjoyed the experience.
Thank you Dameon for the prompt service. Good job
Dameon gave fantastic customer service.
Dameon was very helpful in our time of need . Thank you for everything!!
Dameon gave me great service!! Awesome location.
Very helpful salesperson. Dameon was more than helpful and explained everything and recommended furniture protection as well. Very pleasant and would refer anyone with any storage needs to please come see Dameon.
Dameon and Britnee were great!! Fantastic customer service!!
Dameon gives exellent Customer Service!! I would recommend this location to anyone looking for storage.
Britnee and alexis was very great!!
Dameon is a nice guy very helpful thank you
Dameon and Britnee were very helpful with helping me get into my storage space && explaining my contract. I would suggest this facility to anyone looking for a storage !
Great customer service from Dameon
Dameon was very professional and extremely pleasant to do business with!!
Dameon gave me "Top Flight" customer service. Would recommend this location to anyone looking for storage!!
Dameon was extremely helpful in making sure that we were able to get the unit that we needed when we needed it. My appreciation can't be fully expressed but I am grateful.
Dameon is a five star employee without a doubt. He has Outstanding Customer service skills. He is a great asset for public storage.
Great customer service, and Dameon was very nice about helping me get into a until right before closing. Definitely recommend!
Antje excellent customer service!
Antje is #1 in. Customers servi e :-)
Antje customer service was beautiful great!!
Britnee and antje was helpful i would recommend everyone to them
Antje and Britney there customer service is great !
Darnell provided great customer service and 1 year later I still remember his service so I decided to right this review and thank him for his help working with me over the phone from Iowa.
Excellent customer service I would recommend this facility to anyone
Dameon was very helpful and knowledgable. I would suggest this facility to anyone looking for storage.
Dameon is a focused listener, friendly and has excellent customer service skills. I will recommend this location to my friends and family.
My experience with Public Storage is ALWAYS great! Dameon makes it a pleasure each and every month with no hassle. He always answers my questions and takes care of all my concerns regarding my unit. Dameon has amazing customer service skills which makes it comfortable to rent a unit from Public Storage. So as long as I need a storage unit for my extra belongings I will always choose Public Storage. Thanks Dameon!
Needed a place that was close enough and secure. Found it here, and was pleasantly surprised with the service. I recommend this place for college kids.
Dameon is the best! Great customer service and great sense of humor!
Britnee was absolutely helpful and a pleasant to speak with. She made sure i was informed about everything and she kept a beautiful smile as she did.
I was treated courteously an forthwith by Dameon
Dameon's the man! Hooked me up with some 5 star service, quick and easy with all the right options for my storage needs. Look no further than this Public storage location!
Britnee was awesome
Antje customer service was awsome
Antje was an outstanding customer service representative. Indeed, she is an asset to the company!
I have been a customer at public storage for years and while Darnell will truly be missed, the store is in great hands with Dameon. He gives great service and makes every visit a treat! Thanks Dameon!
service was fast and attendant darnell was friendly and very helpful. I was told of promotions and specials and saved $. Recommend for services!!
Very friendly. extremely helpful
Kyla and Darnell are awesome! Grrreat customer service!!!
Mr. Darnell and Kyla were very polite and patient with us. It took about 45 minutes, but we got the job done. I would highly recommend this Public Storage location. Great customer service! Good luck Kyla!
Darnell was excellent very polite great customer service and very helpful....deffently need more employees like him. I would continue to give and recommend business to your store.
Mr. Darnell was a great help to me. He was very helpful, as well as friendly. He answered all my questions, no matter how small they were. I would definitely tell anyone to use Public Storage on Lafayette Rd, in Indianapolis.
I came in needing a storage unit and Darnell customer service is over the top, top shelf. He adds to the quality of service needed today. And because of him and his great attitude and keen customer service, I will always recommend this store to my family and friends. Thank you Darnell.
Verry veryy helpful and patient wit my stress of moving thanks to Mr. darnell i got it all done with no problems!.
Darnell was a very nice man. After being told partial information about the pricing of a storage unit by corporate, he explained to me why that price was incorrect. He was very patient, kind, and performed outstanding customer service. I would recommend for others to store items at this location. Thank you Darnell for making my day a whole lot easier!
Darnell & Cherie did Outstanding job!!..Good Customer Service!!!
This place is a great place to store your personal belongings! Darnell and Dameon are always friendly and make me smile! Nice to know you can still get great customer service these days!
My mom was a customer here a few months ago and I just wanted to say the Darnell provided great customer service.
Darnell was AWESOME. ...He eased me into a situation I hated being in. He made me feel confident about my choice of unit.... first timer...so I was nervous. Glad I chose Public Storage instead of another company. Saved money and time. ...and again Darnell was AMAZING. .. Thanks Darnell
I truly received a wow moment with the serivce Darnell and Dameon provided they both we're great at helping me and my wife find what we needed. If I ever need storage again I will come back here just because of them.
Where do i even begin. Had to do some moving and needed some place to put all of my stuff. Went to PS and met Darnell and he knew everything and even knew what my concerns where before I could even put them into words. I recommend this PS to anyone wanting to store your belongings. Your belongings are defiantly in good hands with Darnell & PS
Darnell+Dameon the best two behind the desk! They will help solve all problems! They have been a huge help to me!!
Dameon Was a gem. He showed professionalism, courtesy, and was attentive to his customer. Great job.
fast and convient service. excellent customer service. staff is very friendly!!!!
I had a great experience at this PS location. I found the lowest rate and was assisted by Darnell, so friendly and professional. A year later moving out, he even remembered me by name! Great service from Darnell and Rhonda. I would recommend this location to all.
Great service.....Darnell excellent service representative
I have been a customer at the Lafayette Rd Public Storage for close to 19 yrs. The people are so nice, especially Darnell. He always reminds me when it's close to payment time, and because of his cheerful reminder call, I never miss a payment. I believe he is a definite asset to your company.
Public Storage staff are very helpful. I appreciate the professionalism and prompt service that I recieved from Darnell and Dameon. They were both helpful and courteous. The storage unit was clean and it will definitely serve the purpose for my current needs.
Darnell was extremely knowledgeable, considerate and helpful! Great facility that is very well managed. Thanks Darnell!
Great service from darnell.
Darnell was a class act, and made sure i understood everything about my contract and storage unit !! Definitely recommend PS….
I recently had to rent a storage for my things, and I was really frustrated calling and riding around trying to find a reasonable storage. I decided to stop this particular storage and immediately Darnell sold me to rent one from public storage. He is very professional, helpful and actually cares about the customers. I am very grateful for the experience I had and continue to have every time I need assistance. I would recommend this storage to anyone in need of storage space!
Darnell is "jonny on the spot when it comes to public storage!!! He realized that my movers where in a hurry and helped get me my unit so the mover could move my things in as we got the paperwork done!!! Upon my move out Dameon was very courteous and got my vacate receipt and was very polite! Keep up the great work Darnell and Dameon!!!!
I went into this Public Storage location the other day to pay my bill and I was not having the best day at all. When I came in Darnell was very helpful and funny too! Dameon was the other employee in the store and he was just as informative and helpful as the employee that was actually taking care of my transaction. They have a return customer at this location as long as I'm in Indy!
Darnell was a very helpfull person he helped me with everything I needed he was very professional with a positive attitude and was also caring
Excellent! Your selection of employees have improved over the years. Dameon was professional, he had personality +. As a retired customer service person, these are the qualities a company can't buy. Either you have it, or not. Dameon is a natural. I would not keep coming back, if I were not satisfied with the units. As for the policies, which your employees have no control of, make sure in your advertising that, the company will be expecting more than $1.00 when they sign up for the unit. The commercial is not long enough to read the fine print.
Darnell was a true professional. I will recommend Public Storage to friends and family. Hopefully the other locations have the same type of people.
Very great and polite
It was a great decision to pick this place as my storage place. I have only just started so I'm not sure on the quality, but the customer service has been excellent and makes me few very assured. Darnell, the property manager, is very nice and helpful. He helped me find the best unit for me at an affordable price. Overall, my experience here has been excellent.
I arrived at Public Storage just a few minutes before closing time. Darnell didn't rush me out of the door, he actually stayed 30 minutes passed closing time. He was very helpful, very thorough and even tried to entertain my daughters as they were getting bored with my visit. I feel better about my items in storage with Darnell around and available.
Both property manager's Darnell and Dameon were respectful and informative. The storage area was well kept and my belongings remained in the same condition as they were in when I stored them. Highly recommend and the prices plus insurance best in town.
Darnell is the best!! He always listens to my needs and has the best solutions. Whenever I have questions he always answers them. I've worked in customer service for at least 10 years and he is awesome! I've also been with public storage on and off for a few years and I've never received such great service. Please acknowledge this man and his fine works. Thank you very much Darnell!
Darnell and Dameon were professional and responsive and provided me with excellent service in whatever I needed. In my sales career I have rented over 20 storage units for samples and I have never dealt with such a well run facility. I was so impressed that I put a spot in my company news letter that went to our 30+ distributors to let their representatives know that if they needed a storage unit in Indianapolis, they would not find a better one than this. Thank you for far exceeding my expectations. Heather
Darnell is one of the most Professional People that I have ever met. At the same time he was very kind, considerate and caring. I am very satisfied with Public Storage and the biggest reason is the service that I receive every time that I go there. Thank you for making it easy to use Public Storage and making my experience great in every way.
I have been a long time customer with this facility and over the years you have had a lot of different people in this office. I would like to compliment you on your recent employee Darnell, he makes you feel like family. He is a wonderful asset to your company. He builds a relationship with your customers which gives them a sense of security. Whatever you do don't transfer him to another facility cause it would have a strong impact on your customers at this facility.
Good storage place. Stuff was there for 9 months and never had a problem. The front desk guy, Dameon, is very professional and courteous, and is on the ball when it comes to doing his job right. Very easy place to work with, and reasonable rates as well. Recommended. Only drawback is the location - it's not close to any freeways, and isn't in the nicest part of town. It's gated though so that does offer some measure of security.
I purchased a storage place at this location on September 18,2013. Darnell was the gentleman who assist me with this purchase and I would highly recommend this location to anyone if they asked. He was very kind, respectful, uplifting, helpful, and very friendly.. You guys are very LUCKY to have him as an EMPLOYEE!!!!
Amber and Darnell were GREAT! This was our first time moving and using a storage unit. Amber helped us pick out the right size unit for us, it was the perfect size! Darnell made sure we understood all the paper work before signing, he also explained all the fees so there were no surprises. Overall an awesome and easy first experience! We would definitely recommend this location,