Barbara was so knowledgeable and patient and went above and beyond to answer my questions. With her help she found me the perfect unit. Thank you
Barb helps all over. Sweet lady
Love Barb. Has great attitude.
I love Barb and her customer service.
Barb is wonderful. Nice lady.
I Love this Public storage..I highly recommend it.its Clean and the staff are wonderful people. Like Anna she is a sweet young lady helped me thru transitioning with my storage to down size. I was soooo Stressed out about how i do it and sge got me thru it safely and completely... Then I met Eduardo a young man at the time that anna switched my info to him for him to show me storage spaces to my liking... He showed me two of then one bigger one a lil smaller and gave me his opinion of how to do it where do i sign . He also guided me to these steps and made Everything easier for me.. Thank you soooo much Anna and Eduardo... To the CEO OF PUBLIC STORAGE: "It is Wonderful staff like these people who do there job and are Attentive to our needs and DESERVE RECOGNITION FOR THERE TRAINING AND LOVE FOR WHAT THEY DO." they gave there input and were very Polite and Helpful They Truly Deserve to Be Recognize somehow someway... Customer Service goes a long way and i can tell you I have been to Walmart and most of those workers give you attitude and tell you off... very Unprofessional. So Please Keep these two Valuable Staff members they spoke very highly of there position at public Storage and Deserve something Valuable like a Raise or Promotion... It is hard to find Honest, polite people now a days that are always willing to go above and beyond to help customers in any way. Thank You again Anna and Eduardo. I highly Respect your Help🙏🏽I HIGHLY RECOMMEND MY STORAGE SPOT TO EVERYONE. It is Always Clean , Great Staff always ready to assist, and I am Comfortable keeping my things there☺️
Thank You, Sincerely Yolanda Malkowski😎
I spoke with Ted, and he was very helpful—especially with answering all the questions I had
I was very happy with storage n all the help I was given.There was very nice man named Ted that assisted me.
Ted was wonderful with assisting me with my decision to move out of old unit & downsize to new unit. The comparable sizes, location, pricing, and completing the final forms
For the pricing, showing me the current available units.
He was very patient, friendly, kind, and professional. I especially appreciated that he came to check on me as it took me longer than I thought to transfer everything I needed to over to the new unit. You are lucky to have Ted as a wonderful employee representing your company!
Anna is a good lady and helpful
I visited our storage unit for the first time and Ted was extremely kind and answered all the questions I had. He went out of his way to be helpful and accommodating. Thanks again, Ted!
Over the 4 years, I've rented from the Public Storage in Oaklawn for Art, Paintings, Artifacts,and Seasonal items. Another occasion, items of clothing was assembled, and grouped according to professional items, vacation items, personal care, and Seasonal wear.
This years, storing household items and clothing for annual housecleaning.
The availability of Climate sensitive units in various sizes are excellent.
Not forgetting the associate that assist with the rental process are helpful, kind, and sensitive to he customer's needs.
Anna the Manager was very nice from the first day she showed me the units. Since then she's also very polite, & has helped with some issues i had with outside this facility with customer service,which her and her Boss took care of for me with great follow up. Anna is alright by my experiences with her, a good person to have on a Team. Thanks!
Anna Rogel was a huge help. 5 Stars.
The greatest customer service. I always have such professional help and courtesy here. I recommend this facility. 💯
If I’m being honest this place was one of the best storage I’ve really ever been to the manager Anna is the nicest person I’ve ever met she’s really experienced with her work and I’m always going to public storage in oak lawn when I need I can trust her with my money and my personal stuff and public storage has the best prices compared to the other competitors 1000/1000 best experiences ever
It’s Cool , I Just Wish The Motion Lights Would Stay On At Least A Half Hr That’s Hard To Keep Walking. Back To Turn Them Back On when I Am In The Middle Of Something in my storage and everything goes pitch black
Thanks Barb for my amazing experience today. You were very kind and accommodating.
I open a new unit and the guy who help me was awesome , His name Ted , He was excellent provided knowledge and was very nice
My step daughter went back to school and we needed to store her extra stuff somewhere. This location looked clean and bright. Ended up bringing some of my Mom's stuff here also. Trustworthy storage. Mark was very helpful both times, one of the reasons we came back! Check em out, highly recommended.
I want to take a moment to recognize Mark for his outstanding customer service. From the moment I walked in, he was professional, knowledgeable, and patient in answering all of my questions. He made the entire process smooth and stress-free, ensuring that I understood everything before moving forward and facility look good
Very professional and clean facility employee Mark is nice and respectful
Mark a great employee and I love renting here. He make the process easier.
This was a great experience for me. I’d will definitely be recommending this to friends. Thank you to mark for all the help especially.
Update I was able to get into contact with the district manager who was able to process a full refund for me.
Moved in to a unit on the 3rd floor and upon moving in the door was broken and had no lock. I had to transfer to another unit which I never received a refund for the first unit. To no surprise the 2nd units door was broken as well. I transferred on a Friday and checked the unit out on Monday because it was the weekend. Because I waited till Monday I won’t be getting a refund for any money and now have to dispute with my bank. Terrible service even worse location
Mark is great! Thanks for everything.
Good morning, I received great customer service from Mr. Mark. And will be referring others to the location.
Mark was great and attentive and able to answer all of my questions. We moved through the rental process with ease and I would certainly recommend him to anyone!
Mark was very helpful and very kind to me. He was also a great guy to talk to. Mark also was so polite and friendly.
Mark is a good employee help me with my space love Public Storage
Mark was a tremendous amount of help very thorough through everything!
Mark is great customer service
Mark was amazing helping me and very respectful. If only there was more employees like him everywhere.
Mark at the Oak lawn Public storage location is awesome!!! Always going out of his way to do more in helping. Love this place
Mark was excellent and helpful.
I've been here for years, and Barbara is amazing.
The facility on Southwest highway in Oaklawn Is the place to go mark was the man that helped me he was the best that you could ask for variant formative Smart polite Smart polite And then some I would recommend you call him if you ever need space to run I talked briefly with his co-worker at the location at 83rd in Cicero I believe that's pure bank another awesome guy
Came into possibly purchase another unit spoke with the employee on the premises by the name of Barbara. She was very helpful and thorough and answered all of my questions. I am very grateful for her going above and beyond.
Property Manager Mark is a great help and always very nice and respectful. Thank You Mark
Mark was extremely helpful and a pleasure to work with. He’s a great employee! He answered all of my questions and addressed my concerns! Thank you!
Barbra was great today. We needed to get a unit last minute and she helped us find what was needed, and Ben tho it was not at here location. Thank you so much
Barb was very courteous and professional,she took her time and showed me the storage units,very pleased with her kindness
ANDREW, I VERY Satisfied with my services today he was very helpful .
Barbara was an amazing help , she was very polite and had such an amazing attitude
Mark was a huge help in figuring out what size unit we needed. Great customer service!
Mark was excellent in contacting me and worked with me consistently to take care of my unit. We've been here for over a decade and he's been the most helpful for me and my family during this rough time after the loss of a close family member
Customer service representative was friendly and very knowledgeable. Excelente service. Thanks Mark
Mark is absolutely wonderful ! Every time I stop into the office he’s always so pleasant and helpful. This location is also always clean and well-organized. Mark truly makes the difference !
Staff were very helpful and professional in assisting with picking storage space.
Mark Jackson was really helpful getting me a storage unit. The place is really clean and friendly.
Good afternoon I been coming to Public Storage on Southwest Highway dealing with Mark he is an excellent person to deal with always willing to give a helping hand and help me out with learning how to use your app. I truly enjoy communicating with Mark. Great worker.
Love how clean and well lit this location is!! The staff are amazing too!
MARK JACKSON GAVE THE BEST SERVICE EVER I HIGHLY RECOMMEND HIS SERVICE ALWAYS. HE DESERVES THE HIGHEST RATE.THANKS MARK.
It was a great experience. customer service good. Storage unit nice and big.
Very good customer service. Answered all my questions
I would like to thank Mark he was very helpful and explained everything down to the T..... really appreciate it great customer service
Mark jackson was the best :) Great customer service …great knowledge of storage space ..fast service ty !
Mark is a Very nice helpful and respectful person
During a very stressful time, it's been a blessing working with Mark. He listened to our problem, gave solutions, and went above what I had expected in terms of customer service. He was calming, positive, and great to work with. Thank you Mark! Your help is appreciated!!!
Really clean facility love going there. I’m always helped by a worker there’s named mark. Even when I’m having a stressful day the guy can put a smile on your face.
Andrew is the best! Thanks
Andrew is best!!! Thank you
Andrew's job of customer service is five stars top-notch, I highly recommend him.
Had a great experience with Andrew at the Oak Lawn store. I had many questions and Andrew took the time to answer them all. He was a great representative of the company, excellent customer service skills.
Easy move in and access. Andrew was great!
Convenient, affordable, secured. Would like it better if they had 24/7 access, but it is what it is.
Andrew and Mark are great helped us out alot
Andrew was very helpful and respectful
He was amazing. AWESOME CUSTOMER SERVICE 😁
Andrew was very helpful today..thank you so much
What a pleasant surprise to find people actually in the office on a Sunday afternoon, or any other day for that matter. I like the new crew on Southwest Highway. Andrew is the best. Saved me a bunch of time before work.
Would like to send a special thanks to Andrew and Mark from Oak Lawn Public Storage for being so helpful in answering questions I had. Customer service at its best, keep up the great work.👍🏼😎👍🏼
Andrew and mark were very helpful great crew.
Really recommend this place for your storing needs, very clean and affordable(compared to other storage places around the area). Went in today to check available units for my mom and Sarah was extremely helpful. She showed us multiple units until we found what we needed and gave us a small tour of the facility. Thank you again Sarah for everything!..
Sarah was awesome. Very knowledgeable, walked me through the entire process in a short amount of time
Sarah was extremely helpful and courteous.
Sarah - Superb customer service!
I had a great experience with the manager Naikia. He was very helpful. All of my questions were answered and changes I had to make were seem less. Thank you for all your help.
I appreciate everything Sarah has help me the public storage. You have a wonderful employee. Thank you Sarah.
Barbara should receive 5 star rating for displaying excellent customer service.
Tim is great. Knows what he is doing
Great facility! I came in for some estimates and Mya was of great help to me. She was nice and well informed on what the facility had to offer and at what prices.
Working with Tim was great
I was having a hard time trying to find a unit for storing some personal belongings and Mya was so helpful and made the process so much easier for me
The facility is clean and well lit. Additionally, Maya was incredibly helpful and patient with me and my three rambunctious kids during my walk in.
Great location and staff.
Mya was a great help and was able to help me get my rent decreased and kept me from moving out ...
Always greets her customers with a smile, always has a positive attitude, she represents your corporation very professionally!
Great experience and hospitality!!!!
Sarah was so helpful and awesome
Honesty one of the Best storage units I've had! I've been using them for about 3 years. Sarah always informs me about the new promotions and openings as I use a LOT of units 😆. Thanks to my ladies at 4600 SW HWY Public Storage
My experience with Public Storage was really great. I was greeted by Sarah. She was very patient, helpful and professional.
Thank you Mya for all your help, she is the best associate I have dealt with very compassionate and patient with each and every single one of my questions. I will for sure be back a this location and she is to thank.