Public Storage Self-Storage Units at 4750 N Ronald Street, Harwood Heights, IL
4750 N Ronald Street Harwood Heights, IL 60706
Rent and pay for your space online – today.
Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 41/moSmall 5'x5'
$ 41/mo $55Best Price Label
- Climate Controlled
5'x10'Online only price$ 50/moSmall 5'x10'
$ 50/mo $66Best Price Label
- Climate Controlled
7.5'x10'Online only price$ 97/moMedium 7.5'x10'
$ 97/mo $129Best Price Label
- Climate Controlled
10'x15'Online only price$ 134/moLarge 10'x15'
$ 134/mo $178Best Price Label
- Climate Controlled
10'x10'Online only price$ 148/moMedium 10'x10'
$ 148/mo $197Best Price LabelHurry!
- Climate Controlled
10'x15'Online only price$ 152/moLarge 10'x15'
$ 152/mo $202Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 288/moLarge 10'x20'
$ 288/mo $384Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Harwood Heights
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Harwood Heights Storage Units Near Kennedy Expressway
Public Storage in Harwood Heights combines convenience with cheap storage units to provide the perfect self storage experience for customers in the area.
Located just south of Gunnison Street, two blocks east of Harlem Avenue and less than two miles south from I-90, this facility offers a huge selection of indoor, climate controlled storage units ranging from large to small. There are also options for vehicle storage.
A quick drive east from O'Hare International Airport, it's a great self storage location for residents and businesses throughout northern Cook County.
Instead of letting golf clubs get in the way at home, Ridgemoor Country Club members can grab a 5x10 storage unit to keep clubs, spikes and other golf gear in one place all year long.
Ridgewood High School families can keep the garage clutter-free with the help of a 10x10 storage unit to hold the kids' athletic gear, bikes and sleds, with extra room for a few boxes of books and old clothes.
A growing business near Norridge can use a 10x20 storage unit to keep paperwork, supplies and equipment near the workplace, while residents living in Big Oaks or Union Ridge can take advantage of a large 10x30 storage unit to hold onto everything under the roof during a home remodel.
Inside the rental office, customers can purchase packing supplies, including tape, bubble wrap and moving boxes.
Public Storage is proud to be a part of the Harwood Heights community.
This location is open 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 378)
I forgot my key and Tracy was able to help me and also help out with my monthly rate she was really helpful and extremely knowledgeable. She took the time to explain in details how the app works and helped me download it. Now I can use the app without issues. Thank you Tracey! 👍🏼
Got helped by Laura she’s was very knew a lot of info for being a new employee I appreciate the time and effort with helping me getting settle in.
The lady's at work at the storage units. Every time I walk in to make a payment, they're very courteous. Any do an awesome job take care of the customers? So public storage. You should be proud of your workers. PS. Thank you, Ronda.
Tracy was very helpful. Great customer service.
I very much liked my storage unit here at the Harwood Heights locations, it's clean, well lit, and the person in charge Tracy is the best. She and her team Rhonda are attentive and provide the best customer service. The only reason why I had decided to close my unit was of the cost increasing unexpectedly. It has caused me to look elsewhere but these other locations haven't been to par compared to this location.
Tracy and Laura was a great help thanks I appreciate it ladys
Laura and Tracy was very helpful made the process fast they are great!
Tracy and Laura was very sweet and kind. I hated to leave the unit but I will say if and when I need storage again I will be back here Tracy made me feel very comfortable felt like home thanks again girls
I'd like to give a special thanks to Tracy from the hardwood heights location for her help resolving the ach problem I been experiencing and for her professionalism and expertise.
Just spoke with Rhonda over the phone, she was able to help us out with our issue for rate change. We truly appreciate her help!
Tracy has always been a big help to me - starting from the day I rented to every time I make my payment.
Thank you Rhonda and Tracy. 😊
Thanks to Tracy & Rhonda my experience here was great and I will continue to use this storage facility over the years. Very nice and friendly easy to talk too. Thanks Tracy & Rhonda. What a team!
I had trouble setting up a rental unit on my phone, so I went into the office for some help. Rhonda provided great customer service with my situation. She said she was only there for a week and I was amazed at her knowledge already. She did run into a few questions and her co-worker, Tracy, stepped in. I was shown the unit and all my questions were answered. I hope they are commended for there great customer service. I highly recommend this facility.
Tracy and Ronda were a big help to me. They were very understanding of my situation in needing a refund and helped me process the refund with no issue.
Tracy and Rhonda are excellent. They provide you professional services and very helpful. My unit door is broken and she requires to be fixed asap. The two young, fun, and lovely ladies are awesome. I strongly would recommend this location.
I would highly recommend this storage facility location. It is always clean, well lit and the staff is great. Tracy, the manager is amazing! She is always kind, polite and helpful to customers. She made an extra effort to help me out making me feel like a valued customer. Thanks Tracy!
The two young girls Rhonda and Tracy had excellent awesome customer service.100%
Tracy and Rhonda were very helpful today
Melanie was amazing she was so helpful and answers all my questions will definitely recommend public storage
Tracy the manager was helpful when we moved in and she has been very nice and helpful ever since. Property is always clean and I think she an asset to your company. Great personality.
I highly recommend this facility! The manager Tracy is amazing! She goes above and beyond to help any customer! She answered any questions I had, definitely need more managers like her!
Tracy was a delight! Very helpful and nice!
The Property Manager is AMAZING!!! She knows her stuff!!!!
Best experience with Alyssa and Tracy highly recommend this place
Went in today to do help a friend unload a locker. Met this lady I guess she was manager named Tracy and wow was she patient with us and did a great job helping out. She was very polite, understanding and easy to talk with.. hard to find these days!
My first time using public storage. Tracy was great and very helpful!
I was having an issue with my payment and Tracy went above and beyond to help me. She was able to fix the problem and kept me updated every step of the way. She is awesome!!
Melanie was amazing she gave be the best customer service she explained everything so well made my moving process so easy excellent service
First time renting a unit and they made the process seamless. Their app makes it easy to access the storage facility when you need to. The staff is very friendly. Jim was a great help getting me set up and letting me know where my unit was located.
This was 6/9 and I had to make updates to my billing & info and also had some questions. Tracy, the young lady, was very helpful. She was professional, friendly, and knowledgeable. Highly recommend this place!
Melanie was great ! great customer service answer all my questions very helpful
I must say I got the best experience with Tracy!! She made everything simple and easy!! Thank u!!
Tracy helped me out and answered all my questions she went above and beyond, great customer service too. Thanks Tracy !
You can always count on Tracy. She will help you when you need a hand. She is so nice and friendly.
Tracy is an outstanding asset to your company. She takes time with her customers and has patience with tuff situations.
Melanie was check she was so helpful and made my move in process great I definitely will recommend public storage
Tracy was super. She straighten out my account name, took my new credit number, was highly professional, friendly and informative! It made me happy to be dealing with Public Storage.
Melanie has super helpful and with everything!
Melanie was so helpful she made the process so easy great customer service
Melanie and Tracy were very helpful great customer service
There are great, friendly and helpful employees
Tracy was super friendly and helpful with any questions I had. She was happy to help and made everything I needed smooth and easy.
Thank you to Tracy for all the amazing help. Answering all my question not being annoyed if I didn’t understand something we need more people like Tracy in this world
Tracy excellent got another space today helpful very good
Since the minute I made the reservation my experience with this facility has been top notched. I would definitely recommend this storage for anyone that has other responsibilities and can not afford the stress of dealing with an unreliable storage space. Tracy is the one who helped me and since my move in day she has basically become like family. Definitely getting five stars from me.
Melanie was great she made the process so easy also Jim was very helpful very friendly great customer service from both highly recommended
Clean facility. Friendly staff. Wish access closed at 10pm instead of 9. But still 5 stars solely because of the consistently outstanding customer service I have received from their management. From the tour on day one to a recent payment issue I had, manager Melanie has been my go-to person to help or answer any concern I've had. Welcoming, courteous, knowledgeable and professional, Melanie treats customers and myself like family and I appreciate it. I've worked in customer service myself and stuff like that is noticed and makes a significant difference. Thanks, Melanie!
Melanie was very helpful great customer service
Melanie was very helpful she sold me some merchandise and answer all my questions she very friendly great customer service
Melanie me ayudó con mi Pago es muy amable excelente servicio al cliente
Tracy , is very friendly and helpful with information 👍
Do not do business with this company. They have lied to me repeatedly. Customer service is non existent. They told me "too bad" that I'm not getting the help I requested. They took my money and I can't get ahold of anyone.
Melanie was amazing her service was great she answered all my questions and made my process easy
Melanie was fantastic in helping me find some boxes and she was offering packing instructions to ship long distance. Thank you for being so helpful.
Melanie was very helpful she help me with my billing issue she was great amazing service
Mezanie is amazing thank you
Great location, and Tracy is very helpful. Amazing customer service and respectful. Definitely recommend this place and make sure to ask or tracy.!
Came in today because I forgot my code and wanted to know about the price increase and Sue was so helpful one of the kindest people I've ever worked with at a storage facility. She explained the charges and even took off some unnecessary ones that were added a while back under the pretense that they were necessary. She even explained if I moved to a different unit I could save even more still. Overall her kindness took down my frustration greatly and I appreciate that. She deserves a raise or a promotion lol, it's hard to find good workers these days and the ones that are should be appreciated.
Sue was so helpful resolving my problem. Thank you
After years of renting it was time to say goodbye to my storage unit. I dealt with Sue several times over the years. She was always super friendly and helpful. If you need anything see Sue for your storage needs. Thank you Sue!!!!
Sue gave great customer service. I would definitely recommend this place to friends and family.
Sue got me good INFO for my new rental thanks
Sue is great manager my friend went to see a unit cause she might need a unit next month said property is clean, she doesn’t have a google account and asked me to do it
Found a great space! Sue was so helpful, walked me to my space and gave a step by step instructions. Thank you, Sue for. Painless experience!
Great service, Sue is so polite and professional. She helped me and answered all questions I asked her. She also was very helpful finding a very good spot for me.
Sue rented me a great unit at a great price. Very good experience! Great work, Sue! Thank you!
Met Sue this Morning. Very cheerful and helpful. The space we got was awesome. Thanks for the amazing attitude and space.
Sue was very helpful an kind. Thank you
Sue help me perfectly answered all my questions professionally and will be looking forward to her advice on a 10x30 until by November! Made the process very easy,, understandable and professionally and treated my Great Aunt wonderful such as myself highly recommended this location and to ask for Sue
Sue very nice good clean storage
Sue was great from the moment i walked in the office. She answered all my questions and made me feel welcomed from the start. She was the best. Thank you Sue for all your help. Highly recommend this location after my experience here.
I had a good experience at your facility. Your staff to good care of me and my belongings while I was there. Sue was very helpful responding to my needs at the facility.
Sue helpful selecting boxes polite clean storage place
Sue was the manager that assisted me with my storage needs. Very friendly and helpful. I will rent at this location again.
Sue was great!
My experience is I'm really satisfied for costumer service... thank you for sue she is very friendly and very good costumer service... she answered all my questions I hope that we can find more employee like her thank very much...
Sue good parking space great price great
Sue was very helpful with explaining everything to me before I selected the right unit. She was well rounded in the answers to questions I had and was very kind. I appreciate the above and beyond customer service especially when I do customer service as well so its great to see others like that as well
I had a great experience. Sue was very helpful!
This Harwood Heights location is well-maintained clean. The host is very knowledgeable and helpful. Thank You Sue for your outstanding customer service.
Stopped by to see a unit prior to renting and Sue was extremely helpful with giving us a tour!
I had such a great experience at this location. Sue went above and beyond to help me with my unit.
Sue friend and service.i been renting for some time
Sue did great job managing and helping us with our 5x10 storage space. Great experience. If we need any storage in the future we will definitely use this location.
Great place if you have any problems speak with sue she is the best at her work
Always tidy, sue is awesome and extremely helpful. Would rent at this location again.
Sue, your awesome !!! Thank you for your help I appreciate!!! Your friendly welcome and professionalism was outstanding!!!
Sue was such a wonderful help!! Very accommodating!
Sue was absolutely phenomenal in helping me navigate my storage needs!
Sue was excellent help!
I went to get a storage and I was a little nervous cuz I never had one before but Sue helps me out and got me what I needed and I couldn't be happier
Sue was great when I moved in and moved out. Thank you
Sue is fantastic!! Extremely helpful! Facility is very clean and well lit!
Friendly staff and willing to help with what was needed. Sue was excellent
Sue is extremely helpful and polite. She always goes beyond to answer any questions I have. Great asset to the store!!!
Sue was real helpful i left a happy customer
Sue was very professional and personable. Very happy with my experience with Sue.
Sue is always pleasant and extremely helpful. She made choosing the unit, taking care of the details and any other details connected to this process so easy! The units were clean and well-kept and when we retrieved our belongings, they were in the same excellent shape as when we put them in the unit. Sue is a gem and makes this storage facility the best!
Sue was friendly, knowledgeable, and very helpful on move-in day!
Sue helpful with payment
Sue was great service and great space
Great customer service, Sue is kind and very helpful. Thank you!
Sue was a great help, her service was outstanding and I got a great space with her help.
Sue was of great assistance to me today. I highly recomend this location Public storage in harwood heights. Totally Awesome!!
Sue found me a great space for a great price.
Sue helpful with New Year payment. We've been storing here for a long time
Sue did a good favor on storage unit. Thank you.so .5vbig stars.
Sue was great, helped us pick the right size for what we needed, very friendly and accommodating, I'll definitely recommend this facility to everyone who's looking
Sue, Great customer service, and quick help
She was very helpful throughout my day of moving! Great customer service and very kind!
Sue was helpful in getting my app
Great experience! Customer service was awesome and would definitely recommend. Ask for Sue! I wouldn’t go anywhere else when needing storage again!
Sue. Excellent customer service, always pleasent !
Sue assisted with the garage door, was very nice and helpful
Sue assistance very good thanks
This is my first time using storage. Sue is excellent, she is very polite. She guided us in all the steps to make sure the unit best works for our requirements. Portal is convenient and easy to use. More camera in the unit area would have been great. Highly recommend
Sue assisted me with my first rental today! Super quick and found exactly what I needed!
Sue was amazing and super helpful for my move in. Never felt more welcome
I used this facility for 3 months and I’m very happy. Anytime I had questions or needed help with anything Sue took care right away. She always returned my calls and was extremely pleasant to work with. Highly recommend this location.
Sue was wonderful She helped us with a lost key and was able to get it the unit open quickly for my mom. I would highly recommend this faciliy
Sue showed me a rental space and I would highly recommend especially for the price.
Sue great service renting again here thanks
Sue was a great help and meet my needs and expectations. Very informative and great customer service. Highly recommended.
Sue was really nice and helpful when I had to check out. The storage was nice and facility was helpful during my 7 month unit rental. Thank you for everything!
Sue was extremely pleasant and knowledgeable on all aspects of questions asked. Definitely happy I came to this facility, Highly recommend.
This is a great property. Todd the Front Desk Clerk is awesome. He called me the day before my reservation and explained the move in process. When I arrived on my move in day, He showed me the property. And he was very helpful and informative. I received great customer from Todd. I’m happy I chose this property.
I rented a space here for almost a year. I always felt that my things were safe and secured as the building has a lot of security. This was one of the best prices for a locker around and the has central parking which made trips to my unit very easy. On checkout, Sue was absolutely amazing. She approached me as she saw I was loading my things out and struck up a conversation. When I went to the office, she had everything ready for me! That’s next level service, and if I ever return, she will be the reason why! Having a locker at this public storage was easy and hassle free from the beginning to finish. If I ever need a locker again, this is where I’m coming back!!
Todd was great to deal with. Friendly, knowledgeable, and ready to meet your every need. Must go to for great customer service.
great job again!
I needed a storage unit ASAP and Tammy was able to find me the best price and perfect size. She was very helpful and answered all my questions. Tammy is your go to person if you want any assistance. 10/10 !
Now renting my second unit at this location. Sue has been most helpful, setting up my first rental and today setting up my second rental. Great service!
Remodeling the house and we needed somewhere to store some of our furniture for a few months. They were not the cheapest but seemed the most secure and professional. Was pleased with the service we received
The area is quite messy looks like those guys are having problem to keep the facility clean and well ventilated. Also finding a platform cart is a pain in the neck. There are never any available, so prepare to take all the heavy stuff with your hands. Last but not least, some employees need to work on their manners as they’re treating people in quite rude manner and allowing themselves to give an attitude to the clients. Which is very unprofessional.
Sue has great customer service! Def sticking w this company
Great place to rent I highly recommend.
Todd was very kind and helpful. Thanks Todd
Very clean location with interior units. Great place to rent for the upcoming winter. Staff was friendly and knowledgeable.
Sue provided Great customer service and very helpful.
Great place to rent. Prices are good and lockers have AC>
Went inside and Todd greeted me with great attitude! Super formal and easygoing... Helped me out with my purchase and explained everything little by little, answered every question and made my satisfaction towards my purchase great!
Todd was very helpful and thorough with the instructions on how to get to my storage unit.
Thanks Sue for taking the time and helping me all the way this afternoon to have a storage. I appreciate the prompt, courtesy and advises that made the transaction very easy.
Sue made my move in very easy!
I got a storage unit yesterday and Denise was extremely helpful, pleasant, and thorough. The experience was pretty seamless and only took a few minutes to complete.
I stationed here for a good 2 years. Great service, great help especially from Denise! She definitely helped out when I needed details on which would be a best sized unit for me.
We used their facility for two months in between our move to the suburbs. The ladies who staffed the place were really helpful. They advertise a $1 first month but I did feel they nickel and dime you a bit with a set up fee, buying their insurance, etc which eats away at that first month savings pretty quickly. That said it’s still a great value and easy access. I would definitely use them again.
Very wonderful experience everything was very quick Sue is a Great Italian woman she handled everything professionally. Great experience
Carolyn is such a big help and very informative and does her job with excellence
Sue is great at customer service! A very nice lady.
I stopped in to make my payment for another property and the ladies in the office were very nice. Thanks to Miss Miller and Denise
Carolyn was very helpful and patient showed us a few spots. Very happy with my price! I was in February 3 to pay my monthly bill. Sue was extremely nice. She took time to answer questions she even walked me down the dark hallway until the lights turned on
Sue was great. Took care of me well. Excellent service. 👍
Great experience with Sue!!!
Carolyn was very helpful and friendly in helping me get a new storage unit to keep all my extra belongings. Highly recommended!
Carolyn was great and very helpful
Carollyn was very helpful and professional. Im very pleased with service at that location .
Amazing service from Sue
sue good helpful got storage pak todsy
Carolyn was awesome nice place I would recommend to family and friends
Sue 27501. Was very nice and helpful... Enjoyed talking with her...
Carolyn is so awesome!
Sue and Carolyn have both been wonderful at helping my family out after losing the key to our unit. I cannot thank them enough for their wonderful customer service and look forward to continue using Public Storage!! (:
Sue great customer service and very helpful!
Quick and professional service!!! Highly recommend. Carolyn did a great job helping us complete the process to rent our unit!!
Sue showed me good space and helped me out with pricing this was my first time rental but was painless because of her. Great customer service. Thabks to sue.
This was the first lesson dropbox place to do your storage space need to be more affordable
Sue was great!
Sue was great, very friendly and helpful! Got me what I needed right away.
Sue showed me a great u it and was very helpful! I def recommend.
Carolyn was so easy to work with and took care of me so quickly. I recommend public storage to everyone.
Carolyn was very friendly, informative and patient. Thanks for the great service!
Excellent customer service. I'm a return customer and specifically chose to come back here because of Carolyn's excellent customer service.
We had a great experience here. We rented a unit for about 8 months and it was so convenient and inexpensive. The employees were great to deal with as well. Carolyn did a great job assisting us at public storage.
Mis Sue has great customer services. I’ve been storing here for a while she perfect!!!!
Great customer service from carol!
Carolyn was great took the time to show several units
Id like to thank Carolyn for all the help and service that she has provided me for searching for a storage option.
Carolyn was helpful , thorough , friendly and efficient- great service!
Carolyn was very fast, friendly and knowledgeable!
Renting my storage unit at this facility was one of the best decisions I've made recently--I wish I'd done it sooner, honestly. I wasn't sure at first which size unit would be ideal to meet my needs but Sue took the time to show me in person what my options were. She then expedited my check-out experience, handed me my keys, guided me around the building, and explained necessary information. Throughout the process, she was cheerful and patient. I'm glad to have this facility as a resource in my neighborhood, and that it is staffed by helpful people like Sue.
Carolyn is super helpful and made my move in easy!! Definitely recommend Public Storage!
Sue was extremely nice and made my family and I feel very comfortable as this was our first time at this facility. She explained everything wonderfully and was very professional!
Does public storage have 24 hour access ?
Is there a climate controlled public storage facility near Harlem and Irving ?
No place to throw anything out.
Excelente costumer seevice great experience,very friendly
My favorite storage. Carolyn and Dario were very helpful.
Sue was great ! :) def high recommendation !
Great location and great customer service from Carolyn and Sue.
Sue very accurate found great space great pro e. Thanks Sue!!!!
Sue gave excellent service and found me a great space within my budget. She explained the details in an easily understandable manner. Perfect!
This is a great storage facility. Got a good deal on a first floor unit that I needed for several months. I worked with Sue and Carolyn at different times and they were both fantastic. I would use this facility again.
Great service , storage place very good and secure. Great customer service , very helpful and super nice lady Sue.
Carolyn was a great help and was very helpful with the process! We definitely recommend this place!
Sue good service Exelent attention to customers
Sue. Great customer service!
Carol was very thorough about my first storage unit! Fantastic customer service
Sue is great. She was here on Memorial Day (was very surprised they were open) and I hadn’t lost my card to get into the property. I’ve been here through 3 different moves and she was here for 2 of them. She’s always been nice and helpful. Also got a great price for the large unit that I have. Happy customer!
Carolyn, was a great. Big help too my wife and I . Very informative and nice. Thank you for your help
Sue helpful and nice
Carline was very helpful and very nice! Great customer service
the best customer service by Carolyn
Want to give a big thanks to Carolyn for helping me through the process of getting my first storage unit through a crazy moving process! She helped me and my boyfriend when we were first moving and knew this was the perfect place! She is so sweet, caring, and so patient with me through the whole process! Definitely the place to come when in need of a unit! Thank you so much Carolyn! 💕
Carolyn was very helpful and knowledgeable with getting us the right unit.
Sue was extremely helpful and made choosing my unit really simple.
Sue and Carolyn are great and helpful. Fast customer service. I highly recommend this facility.
Carolyn was excellent. Nice service.
Awesome customer service
Very happy with management! Carolyn that overseas the property is outstanding!!! Very friendly most helpful... Joe
Good customer service from Carolyn thank you!
Carolyn was great and knowledgable
Let me tell you guys, Carolyn is such a wonderful person to work with. She helped me get my storage unit and she was super efficient, patient, and lovely. She gave me a great impression of the company
Quick service. Nice lady
I do not have a storage space with you guys but I thought I should share this. This morning while I was in my car getting ready to leave the post office I noticed an elderly man who was having trouble walking due to the lot being extremely slippery before I could get out and help a young lady from your company came running out to assist him, not only did she walk him to the entrance but she waited on him to finish and assisted him back to his car. Very thoughtful gesture from the employee you can tell she is a very caring person.
Sue/Carolyn were a great help with my move in
Great service Sue and Carolyn were great lady’s.
Carolyn was very helpful , got me the unit I needed at a great price A++
Best rate I could find on a 300ft2 unit. The online reservation was a disaster and the automated lease tried to increase my rate by $60. Luckily, I caught it and Sue, the sole employee, couldn’t have been any more helpful in finding a way to fix the situation.
Sue was unbelievably helpful full of knowledge about this business a rock star kind customer skills not matched by anyone she’s a real super star deserves a big pay raise.
Phenomenal service beyond my dreams all because of one very special employee at public thank you so much Angelina.
Sue very helpful & knowledgeable with my rental. She is professional & very considerate with customer service. Highly recommend!
Just rented a unit on the hardwood heights location, Eric did a fantastic job.
Excellent storage facility. Sue was great
Good storage place with drive-in garage. Thanks for your help, Sue.
Carolyn was wonderful. She helped us determine the right size and was very knowledgeable. So glad she is here
Sue was a very nice lady and helped me with everything I needed and made my checkout very easy.
Carolyn was very professional, detailed, helpful and friendly. It was a pleasure meeting her and I appreciated how I was treated in this location. Thank you Carolyn!
Very clean and orderly units. Climate controlled to prevent any damage to your belongings from weather. Carolyn was always very attentive to all requests, helpful, and extremely pleasant.
Sue was fantastic and great survice and she is very welcome . Thank Sue 😊
Checking into Public Storage in Harwood Heights was a was a smooth, simple process. They even provided a lock and a tarp for the floor as part of the cost of the unit as well as the first month for $1 as part of an online deal. The manager was courteous, respectful of our time, and thorough. While the facility seems a bit old, it is kept meticulously clean and well-maintained. The drive-in loading space is also much larger than at many other locations, and security codes are required to open and close the access door. The access door is tall enough to accommodate most trucks, so this is going to be a huge benefit when I rent a Uhaul for moving my stuff out in a few months. The office has all of the packing materials one could want available for purchase, although my wife and I don’t have as much need for this as others might. It is clear that this particular franchise location takes customer service seriously, and it is a delight compared with my experience with other storage service companies.
Carolyn was very personable and helpful- great service!
Carolyn was super helpful and accommodating during the check in and move in process!
Great service and best price/accommodations compared to two other nearby storage facilities.
Sue good customer service
Carolyn is the best
Carolyn- great customer service
hello im going to need to rent a storage unit next month and was wondering how much a unit smaller then a 5x5 would be?... also how much would a 5x5 be just in case i needed to store other thing in the future. i needs to store several boxes and racks
Carolyn & Sue have been a great help with all my storage needs! Very easy to access at my convenience and very clean and well run facility!
Carolyn was awesome, thorough with explaining all things, very professional and friendly.
My first time renting a storage space and manager, Carolyn, was extremely helpful. She walked me through the process and made sure I was all set. Very good service and very nice facility.
Carolyn was a wonderful help at check in and confirming all my needs were answered. Place was well lit and easy to access.
Carolyn was really great. She helped us with all our needs and everything worked out perfectly.
Great service, Carolyn made it quick and easy nice storage unit . Amazing
Carolyn was very helpful.
Carol was quick, efficient, and super nice getting me all set up for storage !! Spring cleaning in the air today 🤩
My experience at public storage was fantastic. We worked with Carolyn to see available units and were happy with the facility and pricing. She made the process easy and painless. I wish I could give her more than 5 stars . The facility is clean and secure, priced below local competition and Carolyn was friendly and efficient. What more can you ask for?
I love it here, I moved out and came back for the great customer service even if I'm just making a payment they get engaged with conversion and super friendly, Carolyn is amazing to talk with.
I have a unit at public storage. Carolyn has been more than helpful with any questions i have had. She always gives me the company rules as far as payment etc. So i dont get upset or overcharged. She always has a cheerful and professional demeanor that i appreciate. My expieriece with your company is way better due to her kind personality.
Carolyn is the best!!! More like a friend than just part of Public Storage. She has been there for me in some crisis situations!! Thanks for everything!! Sofiana
Signing up for a space took very little time. Price is right. Staff is very helpful.
I am beyond happy with it being my frist time getting a storage at this location with the young lady carolyn help with every question she had Notting but patience polite best experience ever!!..
CAROLYN ,She Always provides the best customer service, I wouldn’t ask for anybody else
Carolyn was a great help when I was first looking for a new storage unit! She walked me through the process with ease and has been helpful every time we came in. Highly recommend this location and to get Carolyn to help you!!
The location couldn’t be more convenient. This facility is very secure and clean. This facility has every thing you need , tape , rope , boxes etc. Sue was awesome! She explained everything thoroughly and was so nice. She made sure we understood the instructions and policies.
Thank you Carolyn for great customer service.
Holly and craig are your storage pros to use they know it all(no sarcasm intended)
I am very happy public storage was there for me and i am very happy that Carolyn was one of the best friendliest of this Public storage thank you Carolyn
Clean, secure storage facility. Carolyn made the process easy for me, even when I lost my key!
Hi the experience at the storage facility was much better then expected...Carolyn made it smooth and she's super friendly and made hard days a little easier... great job thanks for all the help
Carolyn has wonderful customer service!! She was very helpful!
Carolyn was very helpful and nice!!! She made moving into our unit easy and simple!!!
Good experience, everything went smoothly. Carolyn was very helpful.
First time Public Storage customer here, and I was lucky enough to have the pleasure of having Carolyn assist me with my storage needs. I highly recommend Public Storage and be sure to ask for Carolyn for a streamlined and pleasant experience! Thank you, Public Storage for employing people like Carolyn.
Carolyn was professional and gave great service.
Carolyn is wonderful! Very helpful! Storage facility is clean and well lit. Always secure. The only issue I have is public storage raised the cost of the unit by more than double at the beginning of the year.
The customer service at this location is excellent. Carolyn is very professional, polite, and helpful. Highly recommend.
Caroun was very professional and patient and knowledgeable.
Carol was a great help. Very friendly.
Sue and Carolyn are a great team always helpful and welcoming.
Sue and Carolyn are great.
Carolyn is fantastic! Customers for many years and she always had a smile on her face and was helpful and attentive to our needs. Thank you!
I had a GREAT experience with Carolyn today. She is bright friendly and extremely helpful. The prices are perfect and I will recommend anyone looking for a storage facility to come to this location.
Sue at public storage was very nice and made every thing simple I recommend storing my stuff here as they have cameras and security every where in the building awesome place to store your stuff
Carolyn is very helpfully and friendly pleasent to talk to
sue helpd alot -awsome place
Warning: this franchisee believes a clause in its contract with you enables it to raise its rental rates whenever it wants, despite any verbal promises you receive. I believe they are leveraging the moving costs associated with changing storage lockers. If you want a guaranteed rate and for the storage locker to honor that rate, look elsewhere. At this Public Storage franchise, at least, they take advantage of you. I'm currently working with Public Storage to identify a solution. I will post an update if they solve the problem.
Carolyn is always very helpful! She is always willing to help me with any concerns I have. Great customer service!
Carolyn is my favorite person to deal with. She's bright and friendly and knows her stuff.
Very nice service easy access
Good location, excellent office staff - Sue and Carolyn - Facility is clean and organized. I have been using this site for about 5 years.
I am renting from this location again because the exceptional customer service Ms. Carolyn gives is always outstanding.
Thank you carolyn for your good customer service I will be back
Sue was very helpful and professional throughout the times we had to come and work with our storage unit.. thank you sue for all of your help👍🏻👍🏻
Sue was very helpful in selling my nieces boxes today .my nieces said they were going away to school and needed a few boxes.Sue was very polite good customer service
Great experience. Carolyn was really helpful polite. Happy to rent a storage unit here.
Carolyn was fantastic she stayed to help me complete my storage process and made aure I was taken care of before my move in!
Carolyn was Great. She provided excellent customer service. Thank You Carolyn, You were Great =)
My experience at Public Storage was great over the last year. It was convenient and easy to use, and Carolyn always gave great customer service.
Carolyn was very friendly and informative when i came in to buy a storage unit
Carolyn was very helpful, friendly, and fast.
I just left this location even though it was busy the employee felicia was ultra friendly super helpful great customer service
Carolyn was very helpful, friendly, and comfortable to talk to. Excited to have a space here!
Great customer service Carolyn was great thank you guys so much will be doing business for a long time great
Caroline is the best! She's been taking care of me for years.
Carolyn is great. Always has a smile on her face and happy to help me.
Carolyn and Sue were always very helpfull, had a good experience
I have always had a pleasant experience at this location. Carol has always gone above and beyond her work duties to make my experience as pleasant as possible. I would highly recommend this facility. :-)
Carolyn was wonderful. Reserve online to get a better price. I definitely would recommend this storage location. Thanks Carolyn for recommending Uhaul rental to get my boxes there.
we were very pleased with Sue. we have had our share of problems over 10 plus years and Carol was never very nice to us all the time. public storage at the time we needed a storage unit and it was a bit pricy. we were very happy again with Sue's performance.
Renting out my storage space was quick and easy thanks to Carolyn for all the help.
Thank you Carolyn for your kind service for the right size boxes I need it
Thanks a lot for helping found the right unit that will fit my stuff.
Carolyn is the best!! She is so helpful and a pleasant to be around. I highly recommend renting a storage unit from this location!! Great experience
Carolyn n Sue are awesome! I've been here since 2009 and they have been very helpful to whatever I need. They treat customers the way they should be treated. They have always treated me good and with respect. They deserve 5 stars!!
Inside units with pipes hanging down very narrow hallways. $76.00 to move in including $18.00 for a cheap lock that you have to buy from them. Parking for only a few cars .
Just made payment for tnt thank you carolyn for good customer service, always a pleasure doing business at harwood heights.
Public Storage in Harwood Heights was awesome! I came in originally just to get a storage and it was upgraded by a boxes and tape;everything that I needed. Public Storage was essential to my moving experience. I look forward to doing business with public storage in the future; thanks to Carolyn and Sue's assistance. I am greatly satisfied and this facility made my move complete!
Both ladies in the office were very nice. The rental process was very smooth and we had our things in storage very quickly!
Customer survive was excellent. Carolyn was extremely helpful.
went back second time to get more boxes last week from hardwood heights,thanx Carolyn for your good customer service.
CAME IN OFFICE FOR BOXES GREAT CUSTOmer service Carolyn,sue
Hi Everybody,I really recommed this storage.I am so happy with them.Crews are really helpful!!!Sue help me always without making face!She is nice person......I like that place a lot.Thank you for everything!!!
Nice location and nice staff. Sue was very helpful and friendly.
Carolyn from Harwood Heights, where I just rented a space was very kind and very helpful!
Wow! Sue and Carolyn were fantastic. Friendly and efficient and just plain nice! Will tell friends about this location.
Stopped by for some supplies and the people in the office were great.
Great location. Very accessible and clean. Carolyn and Sue are very friendly and helpful. I'd highly recommend this place for safe, secure, and long term storage.
Carolyn and Sue are great. Always friendly and on top of everything. Clean, safe facility.
Very happy with location and storage!
thank you , carolyn and sue for all your great customer service, thats why I came back for 3 more units, I will recommend this public storage to others.
They have very good customer service compared to other storage facilities in the area.
carolynn and sue.. best assistance I have got.. very nice and respectful women.keep them forever!
Carolyn was really nice and helpful, she knows here job well and got me in and out in no time, while communicating with me and making me feel welcomed.
Carolyn great customer service, just rented space.
Excellent customer service by Carolyn. Makes me feel confident things are being handled correctly!
Carolyn in Harwood heights provided excellent customer service. We are renting a second storage space due to her outstanding service.
I have been at the Harwood Heights Public storage for over two years and I got to say its the best . Carolyn & Sue are the best . They make the place so great I think they are the reason iam so happy with the public storage in Harwood heights .
I've been here since 2012 and customer service from Carolyn at Harwood heights public storage always a pleasant.
Just rented space here at harwood heights and carolyn the manager her customer service excellent, will recommend this public storage, thanx carolyn.
Great customer service from Carolyn here at.public storage hardwood heights
Professional, quick and polite. A pleasure to do business with
Carolyn was very helpful!
Great customer service. Carolyn in Harwood Heights is very attentive, pleasant and easy to talk to. She made the process very easy!
Manager was great.
Carolyn & Sue make renting a storage unit easy and painless. carolyn even helped me save money on my 1st months rent. Thank YOU!!!
Caroline was very friendly and helpful! Everything was easy to set up! Thank you!
Great experience with Carolyn! She was so helpful and polite! Very thorough with explaining everything! Highly recommend!!!
Carolyn at Public Storage at Hardwood Heights is very friendly with exceptional customer service!! Carolyn provided explicit instructions and information regarding renting storage space! We are returning customers from several years ago because the customer service was awesome then too!
Carolyn and Sue are extremely helpful. When ever I have a question or need help, they are so quick to respond. I have been at other storage facilities throughout the city and this is my best experience. The facility is very clean and well located.
Had a great experience with this location, Caroline was very helpful. Thank You
I have used this facility for almost 4 years now, and have been very happy with it. They value my business and it shows. When I have to go to the office, Carolyn and Sue are always very helpful and friendly. This is a place I would recommend to anyone with storage needs.
carolyn and sue in harwood heights customer service from them awesome, i go there every month to pay for my storage that i have at another public storage.
Carolyn and Sue was very helpfull when I dropped by there.
Location, Location, Location and Service . I was in a terrible bind when I had to move out of my apartment at a moment's notice. I did not have a new apartment to move into and had nowhere to put all of my stuff. I called Carolyn and Sue ( If it wasn't for them I would look somewhere else) in a panic on a Tuesday - after I explained my situation to her, she told me she'd call me back ASAP. By Saturday (the day I had to move) she had set me up with the perfect storage space and EVEN worked it out with another client for me to use the moving van during his scheduled time I recommend this business to anyone who is interested in short or long-term storage
have been going to this facility for many years.initially shopping around and asking about storage space and pricing and eventually renting and maintaining space here. carolyn and sue have been more than helpful and patient in addressing my questions and concerns .from patiently addressing storage issues to progressive suggestions of public storage products that would be the best solutions to address those issues. what is also refreshing is that i have personally observed how well ,patient and professional they are with every customer. definitely a great place to begin and possibly end your search for storage solutions !
Very clean facility and Carolyn was very helpful.
Carolyn and sue customer service are great,I will recommend this property to friends,this property is clean,good job girls.
Amazing customer service!! So helpful! Never have a problem when I need to get to my storage unit. Sue and Carolyn are always a pleasure to see and very helpful in person as well as over the phone!:)
Carolyn and Sue at 27501 are amazing! I've had storage here for 3 years, and they have always been there for anything I've needed. The facility is always clean, and if there are any problems, they take care of them right away. My brother has also stored items here, and never had a problem. I would not store my items anywhere else.
I've been at this location for a long time at Harwood-height storage and the customer service from Carolyn is always pleasant and friendly I would recommend this location always clean.
The staff @ Harwood Hts location- Carolyn & Sue are not just employees signing people up but they try to help you to figure out what will work best for you!
If it wasn't for the customer service by Carolyn, I would have vacated my unit a while ago. First I am on the 4th floor and during the summer months when its hot, it gets very hot as if the air conditioning is not on and during the winter it gets very cold even knowing heat rises. After all that the rates keep going up every six months or a year. Public Storage does not treat their customers very well, however Carolyn at this facility really takes the time to make you feel like Public Storage is your second home. Even though she has no control over what corporate does with policies, she does an excellent job explaining it all to you, which keeps you happy enough continue renting from Public Storage. Facility is always kept up to par when she is on duty, if she is not on duty you will notice. I've never had a problem with my access or my unit. If I ever had to leave Harwood Heights Public Storage, I would miss it.