Public Storage Self-Storage Units at 5829 W Ogden Ave, Cicero, IL

Dil, the property manager is amazing she was really helpful!!

The property manager Dil was so respectful and polite. Great personality! I was going through a tough time this morning but she helped me with everything, setting up my app and my storage needs, made it so easy. The facility looks clean and convenient. I love this place!

I was moving up from FL & was worried if I would get the same service in IL as I did in FL. Well, I didn't! I got MUCH MUCH better!!!!! Laquisha the Property Mgr was AMAZING!!!! She helped with a SMILE & made sure I had everything I needed!!! I HIGHLY recommend this Facility. Mostly due to Laquisha

Property manager Dil she was the best great personality

I stopped in this location to see how prices and renting were conducted and the "Manager Laquisha" was amazing at breaking everything down and spending a good amount of time explaining pricing and the best deals I can get in the area. She was absolutely experienced and informative. She comes highly recommended, especially if it's your first time renting a storage unit. Any questions she definitely has the answers.

Excellent service! Property manager Dil is very respectful and patient. Showed me the space and helped me with renting. Walked in and out with a great deal. Superb customer service!

Dill did a great job to help me! She helped me with the app and setting it up!! I wish there where more people that go the extra way for you!!!!

Great experience working with Dil. Nice lady who showed me my options to make the right decision on storage space. I hope to continue to see her when assistance is needed.

DIL was very helpful and polite, i was in and out quick.

Property manager Dil was very helpful, attentive and went above and beyond. Showed me the storage and helped me with the renting process. I'd rent at this facility again. Great service

They’re never there and they never answer the phone. I’ve been with this unit here for YEARS and those folks leave early, ignore phone calls, and are never there when they say they will be, from lunch. It’s $10 extra service fee to pay over the phone with a card. The app doesn’t work, the online tool is faulty. Just terrible.

I wouldn’t have found a great deal, great location or great service if it wasn’t for the kind and caring help of Laquisha, if ever a great person to aid you in moving. She’s the one to call!

I have had the most pleasant experience with property manager Laquisha (I hope I didn’t mess her name up too badly. She is a sweetheart and goes out of her way to make sure you understand everything about your renting agreement. I applaud her! Definitely a keeper ❤️

Property manager Dil excellent service, was so helpful and kind. Guide us through the renting process and made it Fast and easy. I recommend this place for storage needs.

Dil is awesome! Her service today was a 10. She was very patient and helped me with my storage. Thank you

Dil was very courteous and helpful. She helped me download the app and now I can just open the gate with my phone now it's convenient for me. Highly recommend

I came in today with my roommate to rent a storage and the property manager Dil, her service was exceptional! She was very polite and explained everything thoroughly. She showed us the unit that would best suit our stuff and even helped my friend download the app and set it up! Great place, great staff! I totally recommend this storage facility to everyone!

Dil was helpful!

Dil was amazing help today!!!! Walked in and walked out with a unit. Very friendly. Answered all my questions.

Dil was awesome helping us through the process. I definitely recommend coming in with Dil if you need a storage.

Had the pleasure renting here, hassle free and Dil, the property manager was very informative and went out of her way to provide excellent service. I highly recommend this facility.

Dil Wonderful service, she is a very very nice person, helped a lot

Dil is awesome, Great customer service makes you understand the renting process and very patient. Thank you

Property manager Dil Was very helpful with my payment and my setting up for the app. Thank you

Laquisha does a beautiful a job she is very efficient I love her kindness she also works her head off I’m very proud of her!!! I wish should would get a raise. She is very good at cleaning the property and answering any questions I have Thank you For having great customer service sweetheart.

Dil was excellent, she was so helpful to us. Moving is nobody's favorite thing. She is an asset to this company.

Dil was very pleasant and helpful, decent prices compared to other locations in the area.

Laquita have excellent customer service

Property manager LAQUISHA is knowledgeable, professional & very helpful. When needed assistance with storage information she made sure that I had all the knowledge before purchasing. I was very pleased with with how well the property was kept up and clean. I will be referring more people to you guys as a satisfying customer. Thank you for all you do!!

Laquisha Was very helpful! She has excellent customer service skills. Very professional and knowledgeable about the services that the company has to offer.

My overall experience with Laquisha, was very pleasant. She went above and beyond explaining everything to me. Thank you so much for your customer service!

The facility here is not climate controlled. There is also a lack of customer service and lack of dollys to use to transport your items to your storage unit. At over $125 a month for rent (5x7 unit), you would think the facility will be more equipped (temp controlled environment and a faster elevator) and better staffed.

Gracias por el servicio Dil

Good customer service Dil was very helpful

Dil was the BOMB. She was SO pleasant, HELPFUL, professional, knowledgeable, and pretty. Thank You!!!!

Dil was helpful

Dill was so helpful, and had a great attitude.

My rating is based on the service I received. My account was charged on December 2. I had to call several times to try to get an answer concerning the charge. The issue is that every time I called, I was directed to leave a message and someone would call me back. I called the corporate HQ hoping to get a quicker response, unfortunately they send you back to the automated line as well. So either the number listed in Google is incorrect or calls are set up this way. In my opinion, it should not take a week to get a response to an inquiry. Because I work in the daytime, I can only call during my designated breaks. It's unfortunate that it took me to provide this rating of my experience to get a response from PS. While the Property Manager did inquire about the rating and requested that it be removed or reflect as a 5 star. A rating is based on the consumer's experience. I don't feel that this was a 5 star experience. It's my hope that the District Manager and team can look into the process ( from the consumer's experience) and make the necessary improvements to the system.

Laquisha is awesome her service was great and she has great knowledge on the place i got a great price for my first month thank you!!!😁

Tatyana was great explaining from start to finish great service

Great services Friendly and helpful Awesome representative Laquisha

Laquisha Is a great worker and have very good customer service and was so helpful to everything I needed she is amazing

Laquisha the property manager is great. She works with you to get tge beat deal for you.

LAQUISHA has done an amazing job here since she's come to this location! I'm no longer dissatisfied with this location for storage because of her. THANK YOU LAQUISHA! Hand's down you make it a pleasure during each visit. In the times we are all in; KINDNESS is overlooked! LAQUISHA YOU ARE APPRECIATED!!!

I've been at this location for over 10 years without issue. I was concerned with my unit pricing and Laquisha worked with me to resolve. Her customer service skills are top-notch! With inflation impacting products and services across many industries it helps to have agents willing to go the extra mile to satisfy and acknowledge customer loyalty. Thank you, Laquisha!

Laquisha's customer service skills are Top notch! She was most helpful and had no issues WITH ASSISTING and Accomodating my needs. Thanks Laquisha!!

Laquisha is the best I'd highly recommend this location

They need to invest in some flatbeds and moving materials

Laquisha customer service I’ve ever met!

Very happy with Laquisha's customer service. Very professional, friendly and committed to helping customers.

Great storage option and Laquisha is so professional and helpful. Highly recommend!

I have been renting at different storage places, for 15 years now. I have come across different issues. Which are natural but the way you deal with them is the difference in keeping people or losing them. Let me tell you, Laquisha is in the right business. With her above and beyond customer care and service. She single handed has renewed my confidence and trust in Public Storage. Thank you , Laquisha for giving PS a sense of community.

Laquisha was very helpful! She helped me choose the right size space for my stuff, at the best rate. 5 stars for the customer service & the cleanliness of the facility. Definitely will recommend ppl to this location and ask for Laquisha if you want a good experience.

Tatyana is the most excellent person on site she’s sooo awesome and helpful :) thanks!!!!

I went in with a whole lot of questions and Laquisha had no problem answering them all, helping me out and make things so easy. Found exactly what I was looking for and couldn’t have gone better.

Laquisha is an amazing person. I originally had a spot that was a distance away from the elevator. I have severe knee problems. She managed to find me a perfect spot that was closer to the elevator. I’m so grateful for Laquisha going the extra mile. Thanks for all your help.

Tatyana service was great I recommend this place we need more people like her☺️🥰

Tatyana was awesome . She helped my mother out. Service was awesome. Thank you again

Tatyana was very helpful and kept the place clean!

Tatyana was extremely helpful and kinda loved her service towards me and my mother

Jackie from the store was very professional, personable and informative telling me about the boxes I am getting soon :)

Thank you for our rental

Staff's courteous, building clean and secure.

Jackie was great thank you for our space

Came in this PS again to rent a few days ago Jackie still here. Great customer service as always

Jackie is amazing thank you

Jakie is a good helper, if you need something ask for her, she is the best.

Helpful customer service!

Jacky has been very helpful great thanks again.

Jackie excelente servicio muy amable siempre con muy buena actitud 👍🏼

Great place to store. Been here 19 years and have never had any issues. Management is amazing here, especially Jackie! If it was not for her, I don’t think we would have continued business here, she is always there when you need her. Never seen someone care so much and take so much initiative. 10/10 recommend!

Jackie is amazing

I Love this store! Jacqueline Vazquez is the most professional and courteous she is fabulous no wonder why she is still there because she makes everything so easy and helps you out in the most difficult ways that you have. I hope that she is there when I get there to rent a space from her because she is one of the best property managers I’ve ever seen‼️ so when you go there ask for Jacqueline Vazquez she is fabulous‼️

Jackie was a great help. In renting the unit excellent help.

I'm here once again with Jackie. Good to know shes still here. Thank you for all you do.

Jackie is the best very god service and satisfied. 👍👍👍

Jackie is such a great asset to Public Storage as the Property Manager at this location always is very Professional and knowledgeable about handling any issues that arise and I've been using this facility whenever my storage needs arise .Always ready to assist when I need something. Jackie is very energetic as well the condition of the restroom always clean and smells fresh keeps the property clean as well which is amazing cause your renters leave their trash and discard their unwanted items along the maze she truly treats and takes care of this property like she owns it and when she needs to be stern she does it with grace. I have been a tenant here off and on for the last 18yrs will never go any where else for my storage needs.

Jackie is the best

Jackie is great and friendly. Thank you for helping us today with our payment.

I always go to this public storage to get all my packing supplies!!! Jackie is so warm and friendly she always makes me feel welcome, always going out of her way and put a smile on my face!! Give this place a super thumbs up and definitely always so clean Thanks public’s storage and especially Jackie!

Laura was amazing!

Pretty dirty actually, but cheap

I stopped by this Public Storage and Jackie was so kind in helping me pick out merchandise and making suggestions! She was great!!

Laura And Jackey Were Nice People And Really Polite With Everything I Need It To Know About The Storage...And Went With Me Each In Step Out The Way With The Rules And Policy...

Jackie was great SHE helped me set my account to do online payments

Jackie & Laura Did an excellent Job and very Helpful

Jackie rented me a storage today. Her customer service was great. She answered all my questions. Nice place.

Jackie is very much appreciated for being there at the office especially with everything going on right now. I've known Jackie for a few years that I've been renting units at this site, and she has always expressed a welcoming attitude towards me, and also towards anyone else that comes in.( I have witnessed this) I decided to update my review today (12/10/20), for this reason... I've never realized how one person can make such a huge possitive difference in a place. The office person, Jackie...months ago was sent to another location. Coming in and out of my unit throughout that time I began to notice lack on the upkeep of the facility. I don't care to go into the details; its too much. I just want to express how glad I am that she is back at this location. I really hope that someone out there can show their appreciation for this lady. Welcome back Jackie!!

Galilea did a outstanding job with processing me with a storage unit. She went above and beyond and make sure I understood everything I was signing up. She took her time and treated me as if she was renting a storage unit herself. I will definitely recommend and tell hers about my experience.

Get service, I went today to rent a storage space and Laquisha from the front desk was very nice and pleasant. She gave extra information for me to find my storage unit with struggling to find it. She was very helpful. The inside of the place looks good and not dingy like other storage places.

Excellent customer servic from lequisha today over the pjone then in person I've never expected such a exquisite service she has a clean building and explained everything perfectly and never had one bit if a poor attitude at all even when several customers tried to bombard she handles the job like a pro!!!!

Luisa gave awesome customer service!!! She was very thorough with explaining everything and I will continue to do business with public storage.

Great service, great prices!

Laura was a joy to deal with really went above and beyond

Laquisha is the best!!! From reminders to executing the storage paperwork. Thanks for making this easy.

Laura was so sweet, good customer service, I recommend this store highly thank you

I was waiting around 45 mins and nobody show up in the office this morning, how is working now the office if I need to get my stuff out?

nice management ~!

Jackie and Julie gave me the best service ever, great personality. They helped me how to pick my storage size very nice...

If I could give zero stars I would , even with a lock on my locker I had well over 2000 dollars worth of personal items stolen from the locker. It could have been an inside job. Nothing can be done. Take pictures of your stuff so you have proof of your inventory.

Jackie helped me with a unit I needed for moving to a new place and she was most helpful and very professional. Great place to store your items.

Jackie .....yo la conosco por 10 años...y desde que la conosco a sido muy amable y lo recibe a uno con una sonrisa.....gracias Jackie por ser como eres...Dios te bendiga

I just rented a unit from Jackie she was great. Thank you so much.

Fast and courteous service. Laura and Jackie had all the answers.

I have been storing with Jackie now for 2 crazy years. But she is the best. Thank you

Rented a storage with Jackie and she was extremely helpful and answered all my questions. Felt very comfortable speaking with her. Will recommend public storage on ogden ave. In cicero. Great experience. She treated me like family. Great job keep up the good work Jackie.

Buena persona el trato fue excelente gracias jackie por tutiempo

Jackie fue muy accesible y muy buen servicio se los recomiendo..gracias

Jackie was amazing I’ve been renting storage units for over 30 years and this was my best experience ever.

Great place great people Good service

Jackie nos a brindado un excelente servicio desde que usamos las instalaciones!! Siempre con una muy buena actitud!

There is a Service Rep name JACKIE WHO WAS SOO HELPFUL WITH MY LAST MOMENT SITUATION. A REAL TROOPER INDEED . THANKS JACKIE 😀

Jackie thank you for your help today. Jackie helped me with the boxes I needed. Customer service was grade A for sure.

Went into this Public Storage and Jackie was great. Jackie helped my niece and I with a storage and some boxes. Thank you. I would definitely tell people of this location.

Went into this storage facility today and got greeted and helped by a young lady named Jackie. Thank you so much for the help and the assistance you gave us with the storage. We greatly appreciate everything you did for us. I highly recommend this facility.

I have been here for a couple of years now with Jackie she knows us by first name basis. Thats amazing

Jackie great with us

Jackie has always been helpful and curious.

Came into this Public Storage with my buddy to help him get a storage unit a few days ago and the young lady that helped us out named Jackie was great. She was very helpful and got my friend what he needed. I’m leaving this review because my friend was a little irritated when we first got here but she didn’t let that bother her one bit. It really impressed me how good she handled the situation and eventually wound up making him smile. Her customer service skills was a plus. Thanks

Jackie and Anita are great

Jackie is the BEST! We have moved to so many states and rented from numerous Storage space and this is the BEST PLACE WE HAVE EVER RENTED FROM! IF YOU ARE LOOKING FOR A STORAGE PLACE LOOK NO FURTHER JUST TELL JACKIE WE SENT YOU ;)

Jackie and Anita are fabulous. I have been here since 2011. Customer service here is always a plus. Thank you always for your help.

Jackie y Julie muy amable. I vacated but Will come back if I ever need a storage.

Jackie was great !!!! She helped me answering all my questions and even took a walk with me to show storage . She so friendly and easy to talk with. Because of her I’m happy I picked this PS. Keep up the great Job and Keep Up the great Smile

Jackie and Julie are the best girls in the business!!! Customer service here is so awesome!!! And the place is very nice clean and very well maintained.

Jackie is great!!!!!

Jackie was a pleasure to talk to. She answer all my question.

Very helpful, went to make a payment Anita was pleasant and I was in and out.

I rented a storage place from Jackie, so friendly and the best storage place for the money a great bargain when I was down on my luck and need space. Thank you Jackie

I have been storing here along with my mom for over 8 years at this facility and we’ve had the pleasure of dealing with the same person,Jackie. Nowadays you can’t say that about many places. I’m updating my review from a review that I had made a year ago and it really bothers me to see how someone can make a negative review about a restroom. I really must say that in these years I’ve never had a problem with cleanliness. On the contrary I’ve seen Jackie sweeping, mopping, wiping down our dirty doors and cleaning our dirty units when we move out. So to see Jackie and her team during office doing what they can to maintain the facility we can do a little too by maintaining the up keep after hours. Thank you Jackie for all you do. I know you have some other ladies with you as well and I’m so sorry I don’t know your names.

customer service by Jackie was great! very friendly and knowledgeable on prices and specials

Anita and Julie we're very helpful and friendly I will rent here again in the future.

El baño siempre está sucio sin papel si jabón para lavarse las manos

Laquisha was great with me. She got me in and out quickly and kept a smile the whole time.

Laquisha was very helpful. I will recommend others to this location.

I stop at this location to make a payment and Anita was very polite she made it look so simple.

We are storing at PS here with Jackie. She is awesome. Please never leave.

Jackie is great i have been here for years. This is our 5th tome back.

Customer Service was great, Jackie was really helpful

Jackie y Anita were the best thank you for the storage.

Jackie was an amazing help and everything went real smooth. Thanks

Jackie is great

Jackie was the best. She was very knowledgeable about her location, storage sizes, pricing and current specials.

AWESOME

Laquisha provides the BEST customer service! Very professional and friendly. Highly recommend this storage facility!

Great service from Laquisha

Jackie is excellent. She helped me with all my needs

Great Service !!!

Jackie y Anita were great thank you

Excellent customer service.

Excellent service,no problems at all.Recommending it to friends already.

When I came into this Public Storage to purchase some boxes a young lady by the name of Jackie helped us. Wow we never really knew what we needed until she started asking all types of questions of what we still had unpacked. I really want to thank this young lady for her help. I've gone to other places where sales agents just want to shove items at you. After telling her what we had she explained what we were going to need and why. What made me right this review is because one item was kind of expensive and she gave us an alternative item. Had it been another place and another person they'd probably want to clean our pockets. Thank you Jackie

I have been storing here for over 10 years Jackie is so phenomenal. It's amazing shes still here. We love her.

Fue rápido y excelente servicio muy limpio y la sr. Jackie muy amable

Went to this location to get information on renting and unit and the customer service rep Laquisha was amazing. She answered all of my questions, showed me the units and was overall a pleasant person. Thanks Laquisha 😊

Jackie is great

Anita was great with helping me get everything that I needed to get all of my things moved into my storage!!!!!

Jackie was great! Super helpful and nice! She keeps this facility clean.

Thank you for my rental Jackie

Never was their, the problem google is this just because I drive past some place doesn't mean I was there OK.

Anita and Catina gave great customer service.

Laquisha did a very good job

Omg Jackie is the best

First time here customer service was excellent friendly people to work with. Laquisha and julie were great help!

Jackie thank you for always helping me.

Just came in here to pay my bill with Jackie. Great

Good service. Laquish at front desk was nice and helpful.

Great customer service nice and clean location # Jackie for your wonderful patience...Thank you😊

Jackie was so amazing with the rental process. Thank you

I never went there

Jackie helped so much with my rental

Expelen service , Anita was berry helpful 😀 !

Jackie was very helpful and informative with me when I came in to rent a unit. She helped me find the right one and at the right price!

Jackie was super helpful and pleasant when speaking to her on the phone. I appreciate her taking the time to answer all my questions. I would recommend this facility to others based on customer service alone

Jackie was very helpful Nice and sweet. Highly recommend location.

Jackie is always great when i come in to make my payment.

When I went in Jackie was exceptionally helpful with making the process easy and quick. Was really satisfied with my experience there

I came into public storage and was greeted properly by your staff member Laquisha was great she has very great customer service and I’m glad I came to this location!!!!! Highly recommend

The manager jackie was super awesome. She called me and asked me what my storage needs were. I met with her personally at the site. Definitely recommend this place!

Jackie was amazing with the customer service and the hospitality of Public Storage and I Plan to keep spreading the good word of Public Storage.

Jackie works the front desk very helpful very informative

The ladies at the front desk were awesome! Jackie and Sally were very helpful.

Locker unit broken in to staff useless insurance useless never use Public Storage again.

I just got back into town and the associate who helped me, Jackie, was very friendly. She was very informative and made sure I knew everything about the facility and my unit. I felt a lot better knowing people like her work for Public Storage. 👍🏼👍🏼

I want to thank Jackie for her fast paced assistance on this morning of March 23rd! My hectic move was very convenient from the moment I walked through the door. All of my questions and concerns were answered to my satisfaction. Thank you again, I appreciate all your help! -A.Santana

My mom had a appointment at 2pm today and we arrived a 5:30 pm we were greeted by Anita after along day of packing and loading the truck she was very nice and was very patient with us she got us in and out thanks for making the process very simple.

Came into this Public Storage to purchase some boxes and a young lady by the name of Jackie was very helpful in helping me get what I needed....... awesome service

Jackie made the process so easy and so much fun. She answered all my questions and was very helpful.

Jackie was a sweetheart.

Every time i go in everyone is so helpful especially Jackie! she is so patient with all my questions and very welcoming. This location is a must!

Jackie is the best

Helpful and clean

Jackie was amazing n took very good care of me. As she s. Done in the past thanks guys good job n picking good employees like her. Good job

Jackie & Sarah is super amazing and awesome! I highly recommend them! They will take good care of you!

Jackie helped My parents with their unit. Thank you

Employee that works there, Julie, help my family really well. She gave us a tour of storage spaces. She explain us the prices and the month to month agreements of renting. She is really helpfull. I am glad I chose this place for my storage.

Jackie was very helpful and we ended up renting a 10x10 storage the same day Jackie showed us the unit

Jackie is great

Jackie

Just got our storage unit today! and Jackie made it super easy, she was extremely nice and helpful she made the process super easy... Thank you for the great service!!!! 🙂

Jackie was friendly, helpful, and really knew her job

Jackie great person she has been really helpful.

Jackie good customer service and friendly

Julie was very very helpful!!

Jackie is great this is my second time renting. Extra space had the unit slightly cheaper but she beat the customer service by far.

Julie great job in the transfer keep the great job

Jackie was a great big help when we were there getting our unit. Thank you

I was at this location and rented a unit a few days ago Jackie was very informative and helped us get some boxes as well. Thanks

Customer Service was great. Dymond is a great customer service rep

Jackie is the best. I make my payments here

Jackie was a great help. Thank you. Very impressive she knows her business

I like Jackie I show. One here for payments

I'm trying to reset my password so I can pay my bill and its not letting me . Do u know how to reset it

Made my payment today Jackie is the best in keeping in contact with us.

I was at this storage place the other day and a young lady by the name of Jackie was very helpful. I highly recommend this place to anyone. I thank you for the help Ms. Jackie

Thank you Jackie for your help today

Jackie was a great help when we rented our storage a few days ago. Thank you jackie

Jackie stated after 6pm to rent me my storage. Wow thank you so much.

Jackie is the best. We come here a Lot to pay our bill

I came here to rent a unit a few days ago with my uncle. Jackie was great I would recommend this place to anyone.

can i access my unit at anytime of day?

I rented a unit on Friday Jackie was informative and helpful

Went to this location for some merchandise yesterday young lady there was helpful with some questions i had about storage. Thank you Jackie.

I have been storing with Jackie for years. She is phenomenal. She has a great personality, she's always happy and smiling. Jackie always keeps up with the place making it look great at all times. Today she has a co-worker helping her named Julie whom I had the pleasure of meeting as well. Thank you ladies for the customer service. Jackie thank you for the years of your customer service and hopefully more to come. We appreciate all you do for us.

Great customer service and Jackie is awesome.

I had a wonderful experience working with Jackie. She is always very helpful and guided me to find the storage unit that worked the best for me. I will recommend these location.

Jackie is the best. We have been storing here for over 4 years. We constantly see her cleaning and making sure things are okay with everyone. Thank you for keeping up with the place.

Jackie helped me when we moved in

Jackie siempre nos ayuda. Gracia

Jackie is the best. I just made my payment late because she called me to come in. Shes great thanks Jacks.

Jakie was a great help! Excellent service and fast

Very nice ladies and good service!

On March 3rd my brother, my dad and I went to this Public Storage to help some friends get a storage unit and we met Jackie. I had to leave this review because we were just amazed on how she handled the amount of people that were in the office. At one point I even thought someone was going to get upset because she was the only running this office. Nevertheless we were the 5th rental in there and she handled everyone with a smile and every so often she would apologize for the wait. We looked at it like this 1 woman, 2 computers, 20 people in the office needing help and no one went ballistic. Take a bow Jackie well handled. Best customer service I've ever experienced. Definitely got my 5 stars.

Must say the customer service given here last week by Jackie was great. We bought some merchandise for our move to Alabama and Jackie was just so helpful and we really just wanted to say thank you for your help.

I make my payments here with Jackie all the time

I was very satisfied with how fast and easy it was to get a unit. Jackie took her time to show me around and I didn't feel rushed like other places. I would give her 5 + stars!!!!!

I just rented a unit and my god the customer service by Jackie was incredible. The best by far I have received from anyone at any place.

Jackie was great thank u

Jackie was very helpful

Jackie was exceptional in helping me move into my storage space. She was friendly.... Very thorough in explaining things and as a bonus she is very beautiful with a great smile! I highly recommend public storage for your self-storage needs

Thank you Jackie, you were right on the amount of boxes I needed!

Muy seguro

Loved it. Jackie was very helpful saved me alot more money then if i would have gotten a storage unit at u haul and twice the space. Very grateful! Thanks guys!

David was amazing and very helpful. Highly recommend this place

Clean and easy access

No hassle, affordable, and convenient. David was a great help, very professional and knowledgeable.

Jackie is great

Super helpful and friendly staff, specifically Jackie, who was quite thorough

Jackie and Sally were great. Thank you

Thank you Jackie for you great customer service.

Thank you Jackie so much for helping my family and I with what we needed. We really appriciate it!

Love this place Jackie was such a big help kind and Curtious

A young beautiful lady by the name of Jackie was very kind and helpful when she rented the unit to my friend and I. I was a bit frustrated because another storage location gave us a hard time. I wasn't to kind in the beginning but at the end of everything, she killed it with her kindness and I greatly appreciated her patience with us. Thank you so much for the great service.

I just rented a unit with Jackie. Thank you

Jackie was a great help with selling some boxes to us. Thank u

Jackie was fantastic, was quite helpful.

I had questions on the facility and a person named Jaquee helped me out. She was very knowledgeable and gave me good options.

Jackie helped with my rental. Thank you

Jackie Vazquez was a great help with our storage needs! Thanks again!

I am always very pleased when i come to this location. Its always very clean and the staff is very helpful, and informative. Jackie is very pleasant to deal with. Some of the other locations I've been to are not very clean or secure. Thanks for all your help.

JACKIE WAS THE BEST! HIGHLY RECOMMEND BOOKING ONLINE WITH EXPRESS CHECK IN!!! FAST AND EASY!!

Jacqueline was very helpful, respectful, and friendly!! She explained everything in details and offered help if needed. She made me feel welcomed to the facility! Thanks so much for your kindness. Highly recommend this place.

Because Jackie is a great help and also she shows respect to me and very patient about making sure we have the right utensils we need in order to put our stuff in storage

Jackie was a great help when I went to rent a storage.

Great experience, Jackie was there and helped me maximize my space, time and money, thanks a milli 👍🏾👍🏾👍🏾

Great Customer Service by Jackie. Explained well. Thanks Again

Jackie has been a great help

Was inquiring about some storage units and Jackie was very helpful and very friendly.

Jackie was real nice and help me with some moving supplies.

When in to buy a quick pack and Jackie was a awesome nice and very friendly!

Cameras are there for decoration, if you want your stuff stolen I highly recommend.

Experience their was great, management Jackie Vazquez was very helpful and went out of her way to make sure I was well informed. Thank you

Excellent customer service from jackie!!!! She answered all my questions and helped with everything i was looking for and more.

I walked in to pick up some boxes because I was moving and Jackie helped me out and her personality is amazing

Great and friendly service went to pay a bill and got greeted by a great person named jess thanks for the great service.

Jackie has been patient with us and has assist me greatly.

Jackie es una gran persona con la gente. Yo recomendaria este sitio a todos.

Visited this facility last week and received assistance from JACKIE VAZQUEZ. She was extremely helpful in assisting me to size boxes and amt of tape as i was needing for packing. She was very observant to the items i was packing and extra helpful during my trying times. I Will direct my friends and family to this store and this associate when they have needs that she can help with.

The customer service at this particular location beyond excellent!!! The staff are so professional and sweet! I love how the manager (Jackie) actually took her own time and helped me address some personal issues! I needed something quick and easy and was extremely happy with my experience! They have everything you need on hand for any move! I will be referring this location to anyone I know!!

Jackie is awesome i just recommended my friend to come rent

Jackie and Michelle are so nice. great customer service. We will recommend people here

Jackie and Michelle are great

I came here Public Storage to buy some stretchwrap and Jackie was the best. My God I've never met anyone so personable and polite. I want her to work with me.... I would recommend everyone here.

Great customer service. Jackie was very helpful. It's a place I will definitely recommend to family members and friends. Thank you

Great service. Jackie was awesome!

Michelle and Jackie were so sweet to me when I went in! Michelle was a packers fan which made her worth 5 stars!! Will recommend this place to my friends

Great places, ladies got me in and out quick! Thanks Jackie and Michelle!

Jackie was so helpful and very professional, great customer service and took her time to explain the whole process.

Jackie has been the best representative I've had the pleasure in interacting with. Very courteous, professional, and friendly. I highly recommend this facility.

Jackie was so helpful went out of her way I will only use public thanks to such great customer service

Jackie was AWESOME!!! Very informative and helpful!!!! Thank you for making this process so easy!!!!

Awesome place great employees the staff is super helpful and sweet. Great prices!!! A+++ ♡

I was at Jackie's store the other day with my mom whom rented a storage. Thank you Jackie we will recommend your place.

great services very welcoming Jackie is awesome beast prices.

Jackie has a great attitude towards customers it's always pleasant the times I've been at the location.I highly recommend if you need a storage space come visit this location your questions will be answered to the fullest

This experiance was awesome thank you Jackie!

Jackie was great when we rented our storage.

Jackie was helpful in explaining everything from contract to insurance. It made me feel welcome and not like they wanted to rip me off. I had gone to different locations and others were not as welcoming as this facility.

David was very good at helping me decide what kind of unit i needed to store my stuff, he also explain to me w detail what the payments would be and overall a great customer service experience :)

Jackie was very helpful!!..Great customer service, answered all my questions, and explained everything to me in regards to all that paperwork.. Thank you!

I rented a unit today Jackie help me out to look for what I needed

Jackie has great customer service took her time to explain everything. I have rented her before and Jackie remembered me. That makes me feel like they really pay attention to there customers. Would recommend renting from this location

Jackie was a great big help today referring me to schiller park

Jackie and Darlene were a great help

Jackie and Michelle were great young women to deal with.

Jackie was great to deal with. The service is great and I felt comfortable that my items were safe.

Jackie rented a unit to us last week and she was fantastic. We never had the customer service she had provided us with which was amazing. I would love to have a Jackie at my company. Amazing!!!

First time renting storage and did not know what to expect and was little worry about storing my stuff. I want to thank Ms.Jackie for amazing customer service and all her help with the whole process , she help me from the moment I walk in and explained to me very clearly everything and even help me to choose the right boxes and show me a few more units . I like this place. It is clean and well maintained by the staff. It was easy to work with the staff to find me a storage unit that was right for me. I made a reservation for a unit not realizing how big it was so they got one that was the perfect size. Thank you Ms. Jackie , was a great to work with you and Public Storage is very lucky to have you !

Jackie's customer service was awesome. She was very kind and helping.

Jackie se porta muy bien con todos. Gracia

Clean end good service

I just rented a unit today. Jackie and David were awesome ....thank you.

My cousin Esperanza and I have been storing for the passed 6 months with Jackie and she's a great help, every time we come in to pay our bill! I definitely will recommend this place.

I have been storing here for 3 years with my cousin and Jackie has been great to us. I will definitely recommend this storage.

Knowledgeable, helpful, positive and smily Ms. Jackie helped me get a space for my first time. Very thorough, and open to questions. Certainly reccomend her.

Jackie and Michelle are very friendly and helpful. I will continue to recommend this facility to others.

Jackie & michelle where amazing an had wouderfull customer service an helped in many areas

Great service! Jackie and hector were so very helpful and informative

Gorgeous young ladies! Nice, fun, informative people!

Great service @ the Cicero location they laughed at all my corny jokes and was so very helpful even thought about joining the team thnx Michelle & Jackie for all your help ❤️!

I came as a first-time customer. Not knowing what to expect and my customer service rep Anita walked me through the process and made it seem very easy. It was a nice experience I would most definitely do it again

I really love the service I get at this storage specially the service I get from jackie and michelle im very happy at this location

I came into the store with my Uncle who rents there. He doesnt hear that well and is older in age. Elliott did a great job of explaining to me how the agreement works and how the rent should be paid. Great customer service.

I was here at public storage today and Elliott was so polite and seems to be a very hard worker and gentle man. I give Elliott 5stars

I have used this Public Storage in the past and I am using it again. The customer service is great and Jackie is an amazing property manager! Everything she does is above the standards. She keeps the whole place clean and the bathroom very clean. I have recommend this company to my family and friends without question. Many are using it and are extremely happy with the units.

Clean, efficiently run facility. Jackie, the manager, who has run the facility for a number of years, has great customer service skills. She is informative and helpful. I just spent a week clearing out a large storage space and she was a terrific help throughout the process. The facility is clean and efficiently run. I would definitely rent space here again.

I came to this Public Storage today to get 3 to 5 boxes. I was greeted by a young woman named Jackie and a gentleman named Gregory they were so helpful in helping me get what I needed. I wound up actually needing 15 after the questioned they asked about what I had left to pack. I felt I needed to really share this because as I was picking and asking questions both Jackie and Gregory took the time with me to explain other items I may have needed. They were both so kind and patient. When they were finally cashing me out I asked how long have they been working for the company...Jackie said almost 14 years and Gregory said 2 months. Wow..... just wow. I manage and run my own business and good employees are hard to find now a days. They really made my day. Thank you very much. The customer service at this location was great and I would definitely recommend anyone to come here....... I really applaud the team work.

I have been Jackie's tenant here at storage for over 6 years. She is awesome. When I come to pay she already has my info. We appreciate you Jackie. Greg first time meeting you. Great personality. Thanks