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Public Storage Self-Storage Units at 1505 Western Ave, Chicago Heights, IL
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 38/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 38/mo $51Best Price Label
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7.5'x10'Online only price$ 61/moMedium 7.5'x10'- Inside unit
- 1st Floor
$ 61/mo $81Best Price LabelHurry! -
10'x10'Online only price$ 99/moMedium 10'x10'- Outside unit
- Drive-up access
$ 99/mo $132Best Price Label1 unit left! -
10'x15'Online only price$ 127/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 127/mo $169Best Price Label
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10'x20'Online only price$ 187/moLarge 10'x20'- Outside unit
- Drive-up access
$ 187/mo $250Best Price LabelHurry! -
10'x30'Online only price$ 258/moLarge 10'x30'- Outside unit
- Drive-up access
$ 258/mo $344Best Price Label1 unit left!
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Self-Storage Near Chicago Heights
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
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See what fits in different storage unit sizes
Chicago Heights Storage Units Near U.S. Route 30
This Public Storage in Chicago Heights is a great place to find cheap self storage off of Lincoln Highway.
Whether coming from Interstate 57, U.S. Route 30, Route 1 or Cicero Avenue, a variety of affordable storage solutions are just minutes away for customers on all sides of southern Cook County.
A 5x10 storage unit can make trips to Indian Hill Woods a breeze when storing all the necessary exercise or recreational items in one place for an easy pick-up on the way.
If the basement is turning into its own storage space for families living near Park Forest, a 10x15 storage unit is a great way to clear things out at home by storing old furniture, old appliances and more.
Businesses up and down Western Avenue can use a 10x25 storage unit as extra office storage space to keep paperwork, equipment and supplies nearby.
The property manager lives on site to help oversee the facility, which features a large selection of indoor storage units and outdoor storage units. For customers looking for vehicle storage, there are also enclosed units to help protect a car, truck or SUV from the elements.
The storage area at this facility features a keypad and customers are given an access code.
The friendly staff at this Chicago Heights Public Storage is on hand 7 days a week to answer storage-related questions or assist with the purchase of moving supplies, including mattress bags, packing peanuts, tape and moving boxes.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 323)
The staff James is very courteous,helpful, and professional.
Tina was very nice helpful and professional.
Called to ask questions re: getting a storages space. I was given lots of info and was given great customer service thank you Tina for your help
Property manager was extremely helpful and kind
Property manager was nice and knowledgeable.
HAD questions and the Property Manager was Very helpful and knowledgeable THANKS AGAIN TINA APPRECIATE ALL YOU DO!
Great customer service here
Tina was very helpful, and had very good customer service.
Dreary location. Run down area. Glad I'm out of there.
Clean
Jade was a great help really enjoyed renting with her she needs a raise!
The Attendant, James was very helpful. Thank you sir.
If you’re looking for good customer service with a few laughs.. You HAVE to go see Jay!!!
James the Property Attendant was very helpful, knowledgeable of the job, cares for the customers and has outstanding customer service. Recommend storing your goods at any Public Storage this young man is at.
All great service
Corporate is not in sync with their office staff. Corporate expressed different rules from the register clerk, providing a negative customer experience.
Perfecto
Thumbs up!
Nice place.
Clean and friendly! 10/10
Prices are entirely too high. I used my own house as a storage unit for the price quote I was given.
What a nice way to rip people off! Way too pricey for storing your property. Use in emergency situation only.
The place is clean and nice. The staff is nice and friendly especially Jenny. She is always so nice and pleasant.
The customer service at this facility was phenomenal! I recommend this place to all my friends and family who are looking for a great storage place!
Jenny has always been very helpful answering all my questions and very friendly
Very friendly and helpful. 100% recommend
Great location always friendly and helpful staff
James was extremely knowledgeable and professional in helping us with our storage needs.
😀
I didn't get the guy's name but he was super helpful and was able to modify the agreement that I already had paid for without attitude or you know the usual run around. Overall great experience and help me set up the app to make everything so much easier
Too expensive. They have by been going up on the rates quite regularly. I asked the service representative why this was and he said each location is independent. All the rates vary by location. Both facilities up the road are cheaper and retained their rates while mine has doubled...
Dwayne gave us excellent service. He was very knowledgeable. He answered all of our "many" questions and concerns. Great place for storage with great prices. Thanks again.
They are very good, professional. James is very helpful and knowledgeable.
Prices are too high but the staff is always very nice and competent, too!
Nice clean facility that is a plus for me. Easy access.
The light in front of my unit was broken. This facility never fixed it, dispite my request to have it fixed. I had to bring my own light. They also have not dollies or loading trucks. This on no way reflects on james , the manager. James has been very helpful to me and is the only redeeming person in this entire journey.
A great facility, clean grounds, friendly staff. James was very helpful, knowledgeable and was more than willing to address my every concern.... not to mention his upbeat and positive attitude which only heightened my customer service experience, which is not always good at other establishments. He makes you feel like family and that you belong. I will definitely recommend this facility to my family and friends.
The customer service has been very awesome. James was very nice and easy going. Thank you James for all your help.
Dwayne has great customer service skills and always have been very helpful to my family.
Yolanda was very helpful and has great customer service skills.
SONY HAS EXCELLENT CUSTOMER SERVICE THIS IS THE PLACE TO STORE
Its ok, they make you pay for locks charge an adm. Fee and the property is not well kept.mynlocker door would not stay up. Snow was still in front of storage doors. Staff was easy to work with although a lil loud.
Sony has wonderful customer service
Sony was very knowledgeable and helpful got me in a storage in a hurry. Facility is clean and well maintained. Highly recommend!
Sony has great customer service 👍🏾
Sony customer service is very great in handling all my affairs, she is patient and very cooperative.
Meagan was so nice I love it here I have never had a better experience with public storage. I will come here every time now that meagan is here. She has the most friendly attitude here. I’ve energetic had anymore treat me so well. It was a blessing to come here.
Sony was very professional and helpful and understanding to my storage needs....I appreciate the professionalism....OUTSTANDING..
Older gentlemen great customer service I feel the prices are too high and should be adjusted based on how long a prior customer been there in the unit
Sony public services is GREAT THIS IS THE PLACE TO STORE
I received great customer service at this location. The girl Megan helped answered all my questions and actually seemed to want to be at her job!
Absolutely horrible. The people working here are rude as can possibly be, and we're rude to my mother who came to try to pay a bill when I couldn't be there. There's no reason for the attitude of the people whom work here. Absolutely disgusted. Not only that they raise prices without explanation! Are you kidding? Corporate - shut it down. What a racket....
Sony was fantastic and strong as hell to open my unit door.
Sony was amazing helping us to get the right space for all the stuff that we had. If you need help please come see Sony she will do her best to help you!
WORST PLACE EVER I WOULD NEVER EVER RECOMMEND THIS PLACE TO ANYONE, HORRIBLE SERVICE, HORRIBLE
Sony has good customer service I've always been treated Right
Sony had good customer service
Sony has good customer service and i will recommend this place to friends and family.
Sony gave me outstanding customer service satisfaction🤗
Sony good customer service
Sony had good customer service and is a very sweet lady I suggest this storage facility.
Soni was very friendly and helpful.
Sony she was amazing, great customer service! If you need help getting a storage unit, please look for her she is Amazing!
Sony is always a pleasant. And helpful.
Sony is a very nice and kind young lady. She provided great customer service
Sony has good customer service
Sony was the best
Great customer service from Sony. Very pleasant and friendly.
SONY Has the best customer service and is awesome sauce!
Sony was very pleasant and great customer service!
Worked with Sony. Great customer service. In and out quickly. Great rate.
Sony was excellent good customer service
Sony was great !!! She took her time to help me with storage needs and was very patient !!
The desk manager (wouldn't provide her name) promotes herself as professional but MISLEADS the public by trying to upsell items such as Dryel by saying these items are mandatory. Such fraudulent behavior needs to be addressed corporately.. She also falsely told us there was functioning light in our unit which we discovered later that there was NO lights for the entire location. Raggedy and unsafe with the door frequently not functioning.
Sony and dawayne was great along with good customer service and very friendly
Sony has great customer service, she was fun and very helpful! I recommend to come here
Sony has the best customer service I've ever seen ... Never felt more welcomed in my life
Sony was very professional and helpful
Sony was excellent! The Best Customer Service I have er received.
Sony was absolutely amazing and great customer service. Thank you so much for the awesome experience
Service good Drew and dashaya were great
Sony has excellent customer service and very thorough and friendly!
Sony and Drew was very friendly and helpful
Sony was amazing! Very clear and with the express check in the experience was marvelous, thanks!
Prices are tooooo high and even with a grace period you get charged late fees!! What's the basis?
Sony has awesome customer sevice
Sony have very Great Customer Service
Sony was very nice with Good Customer Service
Sony services is outstanding customer service. SHE IS A BLESSING TO PUBLIC STORAGE. THIS IS THE PLACE TO STORE
Sony provided awesome customer service will definitely recommend.
Sony and Tamara has great customer service and this is a great place to store
Sony had excellent customer service. She was efficient and effective.
Sony and Tamara had great customer service
Sony was awesome and very helpful with great customer service.
Sony and Tamara was the BEST .....THIS THE PLACE TO BE!!!!
Sony has been an amazing person to work with. She’s very Professional and friendly. This is definitely a place I would recommend to anyone! Keep up the great work Sony!!
Like it
Sony has very great customer service the property is very clean this is surely the place to store!!!
Rented a space last month. Sony and Dashaya were really nice and helpful. Easy sign up.
Sony has very good customer service this is the place to store!!!
Great people went to check out some units today thanks sonya and Clarissa for taking time out to assist me
Sony and dashaya has great customer service
Sonya and dashaya are great
I called to get a storages unit the nice lady made sure I was getting the rite sizes she very friendly and helpful over the phone On top of that the manager called to make sure I was satisfied with everything I recommend public storages to everyone 1505 western location
Dashaya and Sony Customer service was superb both sony and dashaya are great representative of Public Storage
Sony was great, she made my day got me in and out. Thanks
Crystal and Madison were amazing very helpful
Sony is very helpful and polite. This the place to rent
Sony truly helped me out and definitely is worth the person you want to help you. She knows her stuff and went up and beyond the call when helping me out!!!
Dashaya and Sony gave excellent customer service. I would recommend this property for your storage needs.
Sony excellent customer service
Sony was an amazing representative her customer service was outstanding and I will definitely refer future clients
Sony was very helpful with me finding a 10x30 at another Public Storage. Excellent customer service. I would recommend this facility.
I received great customer service from Sony today! It was a pleasure doing business with P.S.
Sony and Dashaya was awesome ....there customer service was excellent!!! This is truly a great place to store
Very great customer service. Sony did her job greatly and helped tremendously.
Clean facilities and the location is very big. The employees are very helpful and I cant wait to come back again
Sony was very helpful great customer service skills I highly recommend her services
Sony was very helpful in making sure all moving/storing needs were met and handled smoothly!
Sony is amazing!!!!! Go here
Had a great day at public storage Clarissa was so much help!!
Clarissa and Sony we’re very nice and professional they’ll get you in and out with a good deal!
Sony the BEST PERSON HERE AT THIS LOCATION WITH GOOD CUSTOMER SERVICE....IF IT WASNT FOR THIS EMPLOYEE I WOULD HAVE BEEN MOVED OUT....GREAT PERSON....THIS IS A AWESOME PLACE TO STORE
Sony, was awesome today!! Great customer service, really helped me with my move. Thank you!!
Clarissa and Ebony are wonderful best at public storage thank you ladies
This is a very clean establishment very well kept....i appreciated renting from this Public Storage....Sony is vety professional with Great customer setvice skills.....
My mom and I thought we needed to keep some belongings in storage while moving. The staff promised a $1 promotion for the first month. We thought that would be great but they rang us up and all of a sudden it was $62.98?! They failed to mention the fine print to us until after we agreed. At that point, we didn't have a choice but to reserve a storage space, so unfortunately we decided to go through it. However, things changed two days later, and we canceled it before we even used the space and refused to help with a refund. They said we needed to keep the key as they couldn't take it back... $62 for a key. Wow. Should've known this was too good to be true and would basically be a scam.
Sony did a good job. With welcoming me in to public storage. Excellent customer service
Sony at Public Storage did an excellent job. She is truly wonderful and passionate about her job.
Sucks
The property is very clean and well kept. Sony, the property manager, is AWESOME and her customer service is phenomenon. Sony has really made a major difference at this facility with her bright spirit.
If I can give this store a '10' I would. Sony customer service skills are great, always greeted with a smile. Facility is very clean and updated, Sony is the right fit for this location.
This place is very well managed and clean. The young lady I believe her name was Clarissa. She was very kind and patient. I wish other companies had employees like her.
I wasn't able to get into my storage unit and the first time I visited no one really seemed to take an interest in my problem and I was given the phone number to the district manager Tom . After trying to reach him for several days I decided to call back, and this time the property manager, Sony immediately came to my rescue. She began to inquire about my issues and asked me to come in while she was there. Once I arrived there, she promptly assisted me in opening my storage unit. She was really friendly, helpful, and kind. She totally made my experience a pleasant one. Thank you again Sony for everything!
Had great experience today with Clarissa she was great help
Clarissa was very kind and did an excellent job and helping me find the right storage unit for moving. Great job :)
Nice place to store clean facility friendly people
Soni was a great help , friendly . Made sure I understood everything . Great prices compared to other storages .
Sony has the most pleasant customer friendly attitude! She's very knowledgeable.
The manager Ebony here is great very helpful knows her stuff thanks ebony
I recommend this storage place. Ebony here was great, right to the point. i told her what im storing she rented me my locker. told me everything i was going to need to protect my belongings and boy oh boy she nail it. toEverything is packed and wrap the to way. Thanks Ebony you really save our day go see Ebony here. And She's funny too.
Sony and crarissa here was great thanks ladys
Sony is great very helpful
Sony was amazing !!! Her service was impeccable! I came in already frustrated and I left with a smile! I’m not sure of the gentleman’s name that works there but he did an amazing job as well!
Thanks Sony! You made EVERYTHING great!
Sony was a great customer service representative.
The manager ebony was very helpful and professional. Was a pleasure doing business with them
Sony was fantastic and outstanding customer service.
Sony, the property manager, was very professional and extremely personable. She made the process so easy and explained things in clear detail with such ease. The customer service experience was phenomenal! The property was clean and well maintained.
Sony had great service helped me out with everything
I had a great experience with Sony made my moving easier!!!
Ebony here was great help each time I needed it. Very valuable to Public Storage. I would have left after the 1st issue without her!
I really appreciated the service from Sony at this public storage....Sony was Awesome she always Greet you with a smile ....Awesome customer service
Sony was very nice very good customer service
Yes today was a very helpful day considering Ebony explained everything in easiest terms. Her costumer service made everything understood and aswell she was very polite nd professional. Thank you Public Storage nd Ms Ebony
Excellent customer services received from Sony. She was extremely knowledgeable about what unit will fit my needs.
Sony has excellent customer service. She takes her time with the customers. I would definitely recommend you go see her for you public storage needs
Sony was very polite and professional. She also was very knowledgeable anout the location and pricing of units. Very fast service. She did an awesome job!!! A great multitasker.
Sony is awesome very professional and knowledgeable good work! And don't 4 get friendly! !!!
Sony, was excellent and very knowledgeable. And very friendly.
Sony was a great help today very phenomenal person, customer service was a 100% very great person.
Exxxxcelllent Service From Sony she got me in an out
Sonya Had good service Very nice And helpful
The manger Sony was very helpful and she definitely explained everything well so I’ll definitely recommend this storage place to my family and friends.
Sony was a great help and made this a pleasant experience
Toshiba was awesome and totally laid back.
Toshiba was very welcoming she greeted me as soon as I walked in even though they were busy. She got some information from me and then took me out to see the unit. On the way back to the office she once again apologized about the little bit of waiting I had to do. She took her time explaining the leasing agreement. Overall she was very sweet and answered all my questions. I also loved the fact that I didn’t leave with a stack of papers.
Ebony here was great and helpful funny and know her stuff really cool thanks Ebony's
Sony was excellent. She explained everything well and made sure that I had the right storagein an exceptional amount of time. I love the service here.
Sony very nice they very clean n prices are reasonable
Toshiba. Excellent service! Very polite.
Good Service
Manny and Sony were excellent...
I definitely appreciate everything Sonya did. She had very good costumer service.
Sonya and Vicki were the greatest and most polite.
Toshiba had great customer service. She was very polite and helpful. It was a pleasure coming to the store.
Shahidah & toshiba were great!!
My experience with this location was great thanks to Manny!!!
Nina and Dashay are fantastic store managers!
I had a wonderful experience at Public Storage the girls Toshiba and Nina were wonderful. Toshiba helped me rent the unit and showed me several options and was very helpful.
Nina and Sonya are very good with customers.
Sonya, was helpful in assisting me in find the perfect storage space for my things. She was wonderful.
Nina was very nice evertime when i come in thanks
Nina and Sonya are great and they provide great customer services and support.
Kinda expensive
Dashaya is a perfect person to have at this facility because she has perfect customer service and a pleasant personality.
Nina was great! She provided excellent service!
Great customer service from Dashaya
Dashaya was helpful Thanks
Nina is a good worker
Nina was a great help with a wonderful personality
Dashaya is great and wonderful
I had to pay an additional fee to the moving company to store my belongings overnight due to my unit being locked without my knowledge. I understand the policy of having to lock the units overnight however, this was never mentioned to me nor is it listed in my contract. If I were made aware I needed to provide a lock that day I would've done so. I called customer service and they were unable to locate where it states in my contract the unit will be locked by the facility if a lock is not placed the day of move in. I called the manager at this location Thomas Menard and received a voicemail...After moving my belongings out of the storage unit I was able to speak with Tom in person. He understood my frustration and waived my final bill due to the miscommunication. I appreciated the customer service provided by him and his staff!!
I would recommend this facility to anyone. The service was great Deshayla and Crystal are very pleasant and made the process very easy.😊
Brittany is a pleasure to work with...
Nina is great and has good customer service
Great people very nice, Nina is very sweet and great person
Nina is wonderful and helpful Thank you
I recommend this location to all of my peers. Dashaya was extremely helpful and very friendly. She answered all of my questions with pure expertise. It makes me happy to have such encounters with people in customer service. Keep up the good work.
Nina was very helpful and her courteous customer service was grateful appreciated. I will come back to this location again.
Nina is always very helpful
Nina was great , answered every question I had , and make my storage experience easy thank you
Nina is great whenever I have a problem she was always there to help.
Dashaya is nice employee and helpful
I rented a unit at ps may 2016 and i must say service has been great the entire time. The ladies at the front desk Nina & Dashaya were awesome!!
Dasha and Nina was very nice and made my experience with public storage very good , I want to thank them and if I ever need a storage again I will be back.
Nina is has great customer service & really efficient!!
Nina and dashaya was very helpful. I would recommend this location!
Ebony here was really nice knowledgeable friendly and funny we talked about family kid's life all while doing the Rental process. I was having a bad day and she really brighten up my day just with her encouraging words thank you ebony for making my day better. ebony here was very friendly and I love her personality she is such a people person you don't get great customer service now a days but you will here at Public Storage. Ebony I really hope you get your Sundays off you are Beyond a blessing and helpful keep praying for them Sundays girl.
I stopped in to get rental information and the young lady Ebony made so much sense. She helped me save money and she was personable.
Nina was freaking awesome! Showing different size units in the cold weather!
its very neat and organized. Crystal is a very good worker and is very nice to the people that come in.
Dashaya is the best and has a wonderful personality! I recommend this location for storage and quality service!
The representative Nina was very helpful and hospitable. She created a friendly environment for the facility.
Dashaya was a nice person she help me with my storage 😊
Ebony here was great. Nice fun to work with thanks ebony nice place here
Nina was very polite had very good customer service skills!!!!
Nina was wonderful!!! She showed me the units in the rain and was very helpful!. Definitely an asset to the company!
Crystal was amazing. She helped me with every question I had while showing complete courtesy. I'd highly recommend this storage location for its respectful associates and clean environment!
Nina and Dashaya are both really nice young ladies. I would recommend this location for storage!!
Everything, staff Nina is great.
Dashaya is the best! She saved me so much hassle with my move by suggesting packing materials. I recommend anyone that come here to speak with her. She get you right!
Nina was a great help and very friendly .
Dashaya and Nina give excellent customer service.
Nina was very helpful, friendly, knowledgeable & overall a great person. I would recommend this location.
Nina was very nice and helpful. She answered all of my question. I did rent a storage unit here because of her. Dashaya was very nice as well.
Nina is wonderful. This facility is well kept. Nina is professional and keeps management of any aware insufficiency.
The young ladies that work at this location are very helpful, and is polite when answering my questions. The location is clean as well. I would recommend this Public Storage location.
Great customer service, really informative on what I needed. Nina knows her stuff and will answer any questions you have. Great place guys!
I came in the office acquiring about boxes. Dashaya was very, knowledgeable, helpful and nice.
I was in the other day and Nina gave great customer service!
Great facility to store items, prices are very reasonable, Ashley is very nice, and other staff is great as well.
Kennice was wonderful and a joy. In a time of stressful transition she was a calm in the storm.
Had great customer service today I enjoy renting
The lady manager name Kennice was great helping me thanks
Nina & Dashaya were very nice! I would recommend this location!
The service was great I was in and out I didn't have to wait in line. And Dashaya was very nice great customer service And answered all my questions.
Nina did a great job Thanks
Dawnya very nice young lady excellent customer service skills great person to have on your team
Dawnya is a very pleasant person and very helpful.
Dawnya, was very helpful, we had a wonderful experience.
Great! Everything I could ever need for moving was there Dawnya was great!
The customer service representative, Dawnya, was very helpful and knowledgeable. I've never had to get a storage unit, but for this being my first time I have nothing bad to say.
Dawnya Is Awesome!!! Her Service Was Quick & Easy For Me & She Works Well With The Public!!! I Great Place For Storage!!!
Dawnya was definitely pleasant and knowledgeable with what she was doing. Her customer service was amazing!!!!
Dawanya serviced me when I came there she was very welcoming, and courtesy as she helped me secure my storage there. I give her 5 star she represent public storage in a professional and friendly manner. Great job! Kudos for ya! Tacarsha
The service i received from Ms. Nina was very professional. Excellent service: i would recommend Public Storage in Chicago Height to anyone needing storage space because of the excellent, professional, courteous service that i received. Thank You.
Dawnya has great customer service skills and I will refer my friends to this facility.
Dawanya was very knowledgeable and helpful. Definitely will recommend future customer's . Thanks
Dawnya has made my experience with Public Storage pleasant. I choose this location to pay my bill each month because she is always so friendly. I enjoy a laugh while making my payment. She's definitely an asset to the company.
I had a wonderful experience here Nina was very helpful and experienced. I would recommend to all my friends.
Dawnya was really nice and friendly and showed us everything we needed to be showed and answered all of our questions. This is the best customer service we've ever encountered especially with me having to translate everything to my mom; she was very patient with us and we're thankful for that. Dawnya is the best!
Staff was helpful and facility was clean.
I am a repeat customers and both times Nina signed me up! She is very professional & nice! I would recommend this location!
Nina had great customer service and was knowledgeable of all products
Kennice. Provided excellent customer service
I just rented a unit at this location and Nina was great!! She has a very upbeat and friendly personality! I would recommend this location for storage.
My mother & I both had storage at this location. Nina was always nice & professional. I would recommend this storage facility.
Dawnya was really friendly and couteous. Great service! Thank you!
Nina was very helpful with my cousin Crystal move in. She was knowledgable and polite. Thank you Nina
Just wanted to say I loved the service from Nina she made my cousins move very easy.
Dawnya has great service skills. She answered all my questions and is very hospitable.
I really appreciate your help. You guys are the best!
Nina was very nice & professional! She helped make my move in easy! Would recommend this location to others!
Dawnya is wonderful young lady and has great customer service skills. I have been a customer her for years and she has always been nice!
Dawnya & Nina greets me with a warm welcome each time & make sure I'm satisfied with my storage
I have a storage unit at this location & Nina is always nice & friendly!! I would recommend this location for storage!!
EXCELLENT CUSTOMER SERVICE. DAWNYA WAS GREAT
Very good customer service! Dawnya!
NINA - I am a repeat customer because of her. She is very perfessional, courteous and respectful. She has outstanding product knowledge and supports all of my needs at every visit. Outstanding customer service representative.
Dawnya was superb off the chain very personable very helpful did our business in short order took care of us also very knowledgeable of company policy and rules and regulation we appreciate your service and think that you should promote her at the very least give her more money
I was looking for a storage unit for a 1 BDRM apartment & decided to shop around for the best storage provider & when I came into this location Nina Wilson was very friendly,helpful & knowledgeable, my search for a storage unit ended before it began, I was sold...I would definitely recommend Public Storage....Great Customer Service
I had a reservation for a storage in park forest but they didn't have my storage when I got there. So i was sent to store 22332 which was right up the street in Chicago Heights and Ms Dawnya was very polite. She took her time to find me a unit and never rushed me and it was already past her off time. I would like to say she has a very nice personality and she made my storage a comforting experience. I was very upset but thanks to Dawnya I was more at ease. You guys need more of her personality in this business.
Quick easy and friendly ! I had to get a last minute storage space and Dawnya was extremely helpful throughout the process. She helped me pick out the best storage space and supplies to fit my budget. Great place to do business with! I will recommend all my family and friends
K ennice gave great customer service.
Excellent customer service very friendly and very helpful!!!
We went searching for the best deal and, with Andre's help, we found it! Wonderful service, friendly workers! I'd recommend this place to anyone!
The customer service I received from Dawnya was phenomenal! I went in to check out the facility and see want unit would work best for my needs, and I was so surprised at how clean and well lit it was. I was not ready to rent at that time, so the fact that I was not pressured to "Rent Now" was refreshing. I know that when I am ready to rent a unit I will be in good hands. It is nice to know that good customer service is not a thing of the past.
Nina is wonderful!! She is always helpful & polite!!
Great experience since last Public Storage use 10 years ago. Dawnya was very good at the explanation of rules and knowledge of the facility. I only used the storage for a week, and everything went well.
It's always a pleasure to meet someone who is passionate about their job. Ms Dawnya...thank you for making the process for renting a storage quick and easy. Ms. Nisha!
Dawnya gives very professional service & she treats her customers with great respect..
It was fast and Dawnya was nice and very understanding I will refer more people there.
Great customer service
I had a pleasant experience at this storage unit. Nina has great customer service, an upbeat attitude and she is dependable. She was very knowledgeable of her job. We need more customers service reps like her. I WILL BE BACK AND REFER OTHERS AS WELL!!!
Great customer service! Nina has been most professional, considerate, and provided any help needed. I have personally witnessed her positive business skills in dealing with customers. Definitely a real asset to public storage.
Dawnya had great customer service. This venue is great for storage.
Great place to come too Dawnya is great person
Dawnya is a great person who works there and I loved the services I was given. I would recommend it to anybody. Very Pleased!!!
My experience with this location is excellent. Dawnya is very knowledgeable and helpful. she goes out of her way to help you with what you want. this location is very clean and the staff very professional. Both my husband and I recommended everyone who is looking for a storage facility to this location.
Nina here is one of the best storage managers I've ever met here
I really feel u guys have excellent customer service skills Dawanya was very helpful in helping me find the right storage for me. Property was excellent
Nina is always very helpful. My last visit I couldnt get my unit door down because of the cold. Nina came to my unit and was able to get the door down for me to lock it.
Nina was great
Great customer service by Nina!!!
My experience with Dawnya from Public storage was perfect. She was both cool and professional at the same time, which is how customer service representatives should be. When my storage container was jammed, she came outside in the freezing cold and assisted me with my problem. I would recommend everyone to come and place their things in this storage facility just to experience what i experienced, even if they aren't moving!
I had a wonderful experience at this Public Storage location. My clerk, Dawnya, was extremely knowledgeable, and helpful in assisting me in securing the proper storage unit for my needs. Dawnya was courteous and went above and beyond to help make my visit a rewardng and satisfying one, it's customer service like that that will keep me coming back to this particular location. Thanks Dawnya, and thanks Public Storage. Ty Johnson
Clean facility. Staff Dawnyas,Nina are very professional and helpful. Very delighted of doing business
I had a wonderful experience at this Public Storage! This location closes at 5:00pm and I was on pins and needles to get there on time because my payment was due. My train was running behind schedule, which was throwing me even further behind. I pulled up into the driveway of Public Storage at 5:00 on the dot! Most people would have turned me away, but Andre allowed me to come in and make my payment. He sympathized with me knowing that if I didn't get the payment in that day, it would be late and I would be charged an additional fee! Thank you so much, Andre for your understanding, and I encourage you to keep up the good work! You're a great example of what true customer service is all about!