Katrina was amazing with the customer service . Thanks
Katrina was friendly and helpful! Clean facility.
Katrina made everything so easy to do almost didn’t have to be there
Katrina was very helpful she is the best
Katrina
Was very quick and pleasant to deal with.
Great job! I will be a continual rental because of her service.
Katrina is very kind, helpful person and I apreciate all she did for my Godfather. Thanks again🙏🏽
Katrina was awesome! Very helpful! Very fast!
Great customer service and good price.
Great place, staff is friendly and super helpful. Katrina has us in and out, very professional :)
Katrina and mark was very nice and helped us get our stuff in easy! Affordable as well
Katrina she's very nice, and she's very professional
Shaunte provided Excellent customer service. Deserves a raise.!
Marilynn was super amazing. She helped me out and was very friendly.
Katrina was very helpful and straightforward felt very satisfied getting a unit she has an outstanding way to talk to people
Katrina was very helpful and thorough in helping us secure the right size storage. Thank you for making this experience a breeze!
Great Customer Service with a smile. In and out quick. Best experience ever!!
Katrina the best manager!)
Katrina helpful me today 🫶🏻🫶🏻
We recently purchased an RV and were looking for a covered space to park. After a Google search, the Public Storage came up, 20 minutes from my house, and the process to sign up was easy; everything is done online, the app is simple to use and easy to navigate. When I drove the RV to the storage, I came to the office, and the nice lady was very helpful and, without me asking, drove to the parking spot to make sure the height was good enough to avoid damage. I highly recommend this facility.
Great customer service and was very helpful with getting the size I needed
Excluding the area full of exotic individuals. The customer service is great and they try their best !
No problems at all. Original space wasn't to my liking, The young lady switched me out with no trouble.
Great Customer service!
Decided to update to 5 stars! I wish I remembered her name. Please tell her she is AWESOME!!!
Katrina was so helpful. Fast service very friendly
Katrina, was very help and I appreciate the service and the time she afforded me. Thank her so much!!!
Katrina (and Mark) were very helpful. Great place to rent!
Katrina was amazing went above and beyond with my needs, you guys need to give her a raise and appreciation. I never had someone go above and beyond before. Most definitely staying here.
The customer service representative was outstanding. She helped park the vehicle! Thank you!
Katrina at 9400 S. Tryon St. was very pleasant and professional.
I was easily able to sign up online, complete all documentation and have a storage space assigned to me in a manner of minutes. It was a straight forward and easy process during a time when I needed it.
Katrina was so good at her job thank you
Went into the office for assistance Katrina was wonderful! Really helpful and patient to work with
Katrina was very professional, welcoming, and took the time to answer all my questions. Awesome at her job!
The staff was very helpful and friendly.
I was helped by Katrina. Her customer service was amazing and she was very patient with me even though it was time for her to go.
Customer service was excellent. Honesty was very kind and helped me solve all my questions. She is very professional. Thank you
Great customer service! The associate at the desk was very helpful! The rates were very reasonable. Thank you!
Katrina was very helpful and pleasant. We appreciate her excellent customer service!
Katrina was very helpful. Thank you.
Honesty, Olivia, and Dana were the best. They are always looking out when I need help with anything
Honesty was the best today. She find the best unit for me
Dana was excellent help in finding me the proper unit for the best price. She was cordial and knowledgeable!
Dana was very helpful in setting me up with the storage unit and other paperwork. Thank you Dana
Been using this storage location for more than a few years and have been very satisfied with the service!
Tiffany was very helpful and had a great attitude could make anyone day ...thank you
Yoine and Honesty was a big help to me and my father great customer service
Honesty and yoine helped me and my team today they were great.
Yoine and Honesty were the absolute best PMS I ever met the were such a big help
I had a great experience with Yoine and honesty!!!
Yoine is fantastic! She took care of my dad who is a limited english speaker and she was so patient and understanding. I definitely recommend this location.
Yoine and Honesty were great they definitely help me thru a hard time
Yoine was absolutely perfect
I just recently moved to the area. I came across the storage facility through word of month from a grocery store worker. I'm glad I chose this storage facility. Wonderful customer service that comes with a nice smile. The store manager (Yonie) is very informative and showed me around the lot. Very clean store and lot with reasonable prices, too. Thanks again for helping me out.
Had the best experience today! Besides the location being well kept, Yonie in the office was so helpful. I called about my access code and she was quick to resolve the issue. Once there I wasn’t pleased with the storage and she rectified that quickly also.
Thank you for Great customer service Yoine was the best!!!!
Was there and Yani is the best!!!!..biggest brightest smile..thank u
Staffing is TOP NOTCH! Highly communicative, efficient and knowledgeable. All with best customer service I have experienced for over a decade! If you’re on the fence about where to store what’s most valuable to you, choose this location and you won’t be disappointed!
The customer service and the store personnel are so friendly!
Manager was very nice and polite. She answered all of my questions with no problem. 10/10 !!
Jaydah is a nice worker and know how to deal with customers, appreciate you for your help and thank you very much as u make the process smooth and easy for customers.
The women at this store are so helpful and answered all of my questions
Honesty was AMAZING! She gave me all the information I needed and helped me understand that in’s and outs! She how’s her love her for job through her customer service.
Honesty was the employee that was up there when I went and she helped me get my storage room and provided so much detail. She told me where I could pull my car to unpack my things. She also told me about the cameras around the facility which made me feel safe while unloading my stuff.
Honesty was great today I definitely enjoyed her
Honesty and Angela did a very great job today. I was in and out very helpful
Honestly was wonderful. She was very helpful and accommodating. She went above and beyond. Much appreciated. Great asset to your time. Thanks - Jason S.
Very Easy access to the storage. Front office personnel very helpful and friendly.
Danielle was awesome great customer service, very helpful and knowledgeable.
I was driving all over Charlotte just so I could find a TV box. And Finally I made it to Public Storage and they had just what I needed! Thank God! I was already in a rush and needed to finish packing and Danielle and Marques was able to get me in and out. And Marques even helped take the box to my car! I appreciate y'all! Thank you so much for the great service.
Thank you Danielle for helping us find a unit great job
Daniel was a great help and had all the information I need I am very pleased
Honesty was awesome great customer service
Thank you so much Danielle Great job
Excellent!!!! Very nice need more people who seems to care!!! Big plus in today’s society….. thank you Danielle
Honesty was a big help she got me in my got me out really fast
Matt was a very nice guy you should keep him in there he is the man get you in and out
Great customer service by Honesty! She got me setup quickly and answered all my questions.
Cherese and Rah were amazing Cherese showed me my space and Rah did my rental agreement a great overall experience 5****** for both
Cherese helped me & made my experience so easy . I’m from out of town & had many many questions & she answered all of them
I love the positive additude got late fee removed Thanks Cherese
Good customer service this morning paid My bill and when You see a smile in the morning thats a bright day thanks You Cherese
Good morning public storage it was so nice to see Cherese cleaning the property this morning, she keeps it well kept up and awesome person and very polite
Cherese help me set up my public storage app I appreciate that social distancing is still in a full affect thank you for having the app available to us
Cherese was great! She did an awesome job with letting me know to expect and making sure I was all set. We had great conversation and laughed a lot! Thank you again Cherese.
My service was excellent with Miss Cherice Nice property Cleanup
Great service today with cherese got a second unit at her property today
I had excellent service today with miss cherese she even convence me to pay for July also she is good.
Honesty and cherese was a big help I enjoyed the time I spent with you
It was nice to see cherese at a different property today she is very professional at both properties very good customer service
Wow had a rent raise go up at my storage unit , Cherese put in rent raise cancellation for me and got me approved Thank you public storage
I was very pleased with the service I received, and each time I went to the office I was greeted by friendly and smiling staff.
The great customer service with honesty
Good job Cherese and Honesty the cleaning the property today
Today came into the office to make a payment had a billing issue and Cherese took great care of the situation 5******
I moved out but is been a great 5***** experience with cherese as the property manager
Came in to 9400 South Tryon St. excellent customer service did a rental got the space thank you Miss Cherese for all you do at public storage
Great customer service property 9400 s Tryon st
I am so appreciative for Cherese.
Cherese was very helpful to me and my nephew.
We arrived close to 5pm on Sunday and she was very patient with us. We moved into the unit that evening.
I am so grateful for Cherese and her customer service, she went above and beyond.
My Parents relocated to Charlotte NC from NY and we rented a storage unit at Public Storage over the phone with a customer service rep and told her specifically that they have a 2 bedroom house plus a basement and she advised us on a unit 🙄😳. To our surprise, the unit was as big as a child's bedroom! An employee working there named Honesty at 9400 S Tryon was able to find us a much larger unit, transfer units and save the day. Give that girl a raise!!!!! Thank you so much!
Honesty and Cherese are amazing at this property it was clean they showed a few units and process was a easy move in great customer service from these two lady’s
Good afternoon public storage cherese is good at being the property manager here she dose it all 5*****
It's always great customer service at this property with miss Cherese
Went in today talk cherese the property was clean and no complaints over here was very happy with the service
Everytime I come to this property very clean and a very convenient for my things thank you Cherese great customer service
It has been nice storing my things at this property I will ensure you public storage it’s alway great customer service experience here
Cherese my customer service was exceptional this afternoon
My customer service with Cherese was spectacular today
Wow great property to rent from nice and confident attitudes and awesome customers service
Cherese and Honesty are great for this property they tag team everything they do they have great energy together and very productive and professional
Very clean property good customer service with cherese
Very professional and clean property Thankyou to the management here Cherese and Honesty
This amazing property manager showed me multiple units and got 3 Of them she gave info needed and property was clean 5***** for her great energy
Wow the property management it awesome her name is Cherese .l will let all my colleagues know to store here
Thank You cherese great place to stores your things here, great additute and property very clean
I enjoyed my experience at 9400 south Tryon street with Cherese
Good Morning Public Storage I want to thank Cherese for helping me with my dads lock cut process and payment as he just got out the hospital you are a superstar with public storage you rock 5 *****
I had great customer service experience with Cherese this morning during my payment
Cherese is awesome great customer service here look forward to making all my payments with Cherese
Thanks tamika for your help had a few questions and she answered them and broke everything down so I could understand it thanks again
Honesty and Cherese were very knowledgeable and very nice. They help me decide the size I need which was very helpful. Thanks you guys
Honesty was very polite and helpful .
Cherese and honesty helped me with my unit entry today awsome customer service
cherese and honesty worked there magic for the customer to get the gate open for the day Thank you.
Cherese and honest were amazing during my move in process great customer service here.
Great customer service nice clean environment. Cherese goes above and beyond to provide good service. Had a good experience overall.
Cherese is awsome gave all the good information we needed to rent space .Great customer service
Cherese is absolutely awesome! Great customer service!
Nice, clean space, fast, easy setup.
Cherese had great customer service and she gave me a great unit to fit my needs
Moved from a different Public storage facility and the customer service was great. Efficient amd friendly.
Gratis customer servicios todas with cherese
cherese had very exceptional customer service
Cherese was very helpful and polite. she made Shure I was taking care of before I left. Grate doing business with her .
Great customer service got a rent raise cancellation, Im happy with the services received from 9400 S Tryon St I'm a customer at 2130 Cambridge Beltway Dr. Unit 3029 ..Thank you Cherese for taking care of all of my needs over the phone your services are appreciated
Honesty and cherese are the best. I enjoyed my experience with the both of them
Cherese has some great customer service experience at this location
Wow this property is clean and I love where my parking space is excellent customer service here thank you cherese
Cherese helped me with my e-rental today awesome customer service and very professional
Cherese was awesome this morning with my storage needs great customer service
Cherese was awesome with me today great customer service and got the best parking spot on property 5*****
Cherese Was very polite and helpful!
Transferred my unit from one location to 9400 s Tryon st with the help of miss cherese is very professional and owns the dedicated position as property mmanager
Thank you public storage cherese was very helpful with transferring my unit to a bigger space very professional and listened to all of my needs.
Cherese was awesome. She went above and beyond to assist me. I'm a long time customer and she was able to get my rate starting next month back down to the previous rate. She was very polite, professional, and understood my situation and was able to resolve it.
I had excellent customer service today from Cherese I got a parking space that I want it plus at a cheaper rate she guided me through the process online I will definitely recommend Cherese at this location come in and talk to her she was you fell welcome at this location
Cherese had very exceptional customer service this afternoon in get my new information put into the system, very happy with the service that I received more than 5***** here
I always checked the reviews of a place or restaurant before I go. Well...they were true. The process was easy, Cherise was amazing , and I love the fact I can open the gate with a app inside my car. Thanks
Cherese was very exceptional with with my reservation and got me the unit I needed happy New Years
Cherese had great customer service very helpful
Cherese was awesome the first of the year great customer service
Happy Holidays great customer service from cherese at 9400 a tryon st live the new year positive vibes