Public Storage Self-Storage Units at 14924 Richmond Hwy, Woodbridge, VA

Great place to store, staff are friendly and understanding, facility is always clean, safe location on route 1. Definitely would recommend storing here.

Great facility, easy to access, fantastic customer service. The QR code on the door instead of office hours is weird, and probably makes things harder on older folks who don’t use smart phones. It would be better for customers who are inexperienced with technology to have basic information posted on the outside and easily viewable to everyone.

To whom it may concern. Who ever is working today, BEWARE! Dude has had office locked a good prevent of the time there. Always with an excuse of course. Same thing with yesterday trying to get moving boxes. LOCKED AGAIN, no one in site . So if he was the one working yesterday, PUBLIC STORAGE BEWARE! YOUR LOSING MONEY! Very disrespectful. No one at the place except us. "Can't use more then 2 carts, I need you to go and unload carts." Ummm it's called common courtesy when people come up, share the carts. BUT NO ONE WAS THERE! IT WAS EMPTY. So why even go out your way? Even watching us on cameras. Try throwing 1 soda can away, office is locked, his sitting at his desk in his chair. So I throw it in the dumpster. He literally waited for me to toss the can to say no dumping........ well if office was unlocked during normal operation hours, I wouldn't have went to dumpster. Once again ALL could have been prevented with a I'm sorry I had the office locked. Instead of waiting for me to pull door only to find it locked, so I find next trashcan instead of throwing on ground, follows me to dumpster(didn't know until he is yelling behind me "no no no". Why wait? instead of saying something when you saw me heading in the direction of dumpster before I throw my can in it. MIND YOU A SODA CAN!!!!!! NOT SOMETHING BIG AND BULKY. BUT IT IS MY FAULT AND HE HAS TO PUT A WARNING ON THE ACCOUNT! For one it's not even my account, why do i care? I was there to help! For two, it all stems back to a locked office WITH YOU in it! BEING LAZY & UNPROFESSIONAL IN MY EYES!

best storage facility in the area, Vic is the best!

Just now leaving, they are closed not answering the door. I called the number listed and the lady on the phone couldn't tell me why they are closed. Another patron was there yelling about it while I was on the phone trying to figure out what to do. I had to tell the customer service lady I needed to go since they weren't going to be open for customers since she was just trying to get me to rent a unit over the phone site unseen. Maybe they are only open between certain hours, they had nothing posted. For me it was a bad experience and I'll definitely try somewhere else.

Great experience. Vic was super attentive and helpful throughout the process and really sold it for me. I had many questions that were answered both thoroughly and professionally. Vic helped me find the perfect storage unit for my needs and now the stress of getting a unit is gone!

one of the cleanest facilities in the area. Vic is the BEST!

Vic provided exceptional customer service and was very helpful. Definitely made my move in easy

Vic was so accommodating and friendly! Great asset to the company.

I normally do not write reviews but my experience was well worth it. I recently moved and needed extra space for storage and Lito made my reservation so easy and answered all the questions and concerns I had. GREAT customer service at this store. I would recommend this location to anybody Thanks again Lito

Steve is extra ordinary person really knows how to receive customer's and my visit to the storage make easy and perfect he deserves the 5 Star thanks Steve

Very helpful staff. When I delivered my boat, they came out to help me get it in my space. Thank you.

Steve at this location was wonderful and did me a great favor. My key was broken and stuck in the padlock. I was lucky to run into Steve on a Sunday afternoon who was willing and able to help me get the broken key out. It would have cost me $$ to get a locksmith, not to mention lost time. Big THANK YOU to Steve and kudos to Public Storage for scoring such an awesome employee!

Awesome service. Even helped pack my car up after my uhaul truck

Great Public Storage. I highly recommend this place. The customer service is good. The two gentlemen there are great.

This facility has probably THE best customer service I have experienced in decades in any form of business. Vic and Steve are responsive via phone, email, and in person; they help with paperwork, help with doors, you name it. They even helped with a last-minute space upgrade (with discount) when we had extra stuff show up unexpectedly. Extremely professional, responsive, and personable. The facility itself is easy to find, easy to get to, easy to access, and clean. Highly recommended.

Vic was absolutely incredible and extremely helpful. This is my first storage rental and as long as he’s the manager I plan to stay right here. I’m be

No issues with staff though but rather with absence of avenues for assistance during unforseen circumstances. The lock on my space won't latch and I can't get any help. Left messages for property manager who if 'I'm not mistaken lives on the property. No choice but to wait for office to open since 8am.

Steve was very informative about services available! Clean and spacious units.

Vic is very cool and knows his stuff! The place is very clean and affordable

Mr. Vic, Steven, and his staff are great! They are only reason why I'm still with Public Storage!!

The online service was fast and easy, Zac was very helpful with explaining how to complete my rental. Thank you!

Vic was very helpful in getting my new storage set! He’s great at his job! Keep up The good work Vic!

The best!!!!! Vic is the best and most helpful. Made my experience fast and easy. Prices are extremely fair!!!! Ask for Vic he is the man!!!!

Friendly staff. Had my things here for 18 and the price was only raised once, when public storage bought it. Ease of access and lots of carts to use. I cannot stress enough how great and understanding the staff was.

AWESOME service!!

Steve , helped me in everything!!! He is very professional and very kind, I am always calm knowing that he is going to attend me since his high level of perception is luxury!!!. Highly recommended this place and the attention that Steve provides !!!

Great storage facility, very well kept.

What a great facility and staff. Vic was very knowledgeable, patient with my many questions and concerns, friendly and helpful. There was an issue with the computer regarding the unit that I wanted to rent. Rather than push me to another similar unit Vic was determined to resolve the issue. He called me with updates and made the whole process pleasant.

Really friendly staff and very clean facility

Vic is always helpful and tentative to my needs. The facility is also very clean.

Helped a friend move some things stored here and loved the climate controlled environment. They have a good number of carts and elevators available for your convenience to transport things to and from your unit as well as bay doors out to the parking area to load and unload easily from your vehicle. This facility is well maintained and the girl assisting us was super friendly and helpful! My son had to use the restroom while we were there and we were pleasantly surprised to see how clean it was. I would recommend this place if you need climate-controlled storage.

Vic and Tierra’s customer service was amazing. Definitely the place for all my storage needs.

Vick was extremely helpful and went above and beyond what he had to do. I will definitely recommend this storage facility to others.Thanks again!

Had a wonderful experience, Haiden was extremely helpful!

Well-maintained and spacious. The manager walled me thru the process and made sure I understood everything. Exactly what I expected from my closest public storage.

What an awesome experience! My friend Jessica was great at helping me out with what I was looking for! She answered all of my questions, she showed me what size of the storage space I needed, and she helped me understand what the perks of having a storage unit is like! One of the sweetest human’s! I give public storage a 5/5!

No one was at office all day. Could not rent unit , had to find another storage facility. No one answered 'customer service' phone line.

The facility is always clean and Vic is always professional as well as helpful! Wouldn’t go anywhere else

Vic was very helpful

muy amables

Vic and the staff at Public Storage in Woodbridge are phenomenal - Great customer service, safety protocols and the facility is extremely clean. They were helpful to me in selecting unit size, pricing and availability. Don’t hesitate to use this facility for all of your storage needs!

Great place and amazing service! Very clean super convenient! I am especially amazed by the help of Vic, always very friendly and welcoming. I had to move from my bigger storage to a smaller one and he got me all set up super quick in no time! Very pleased! Highly recommend!

I've been storing my stuff here for several years and my experience has been great. The facility is very clean, safe/secure. The Staff, specifically Vic has been a great help with satisfying my storage needs. They've all been great whenever I had a question or needed boxes and other storage supplies. I highly recommend them and this facility!

Really enjoyed my visit to the property. Vic was very professional and informative. I look forward to working with him.

I've been storing stuff at alternate storage facilities for years and after a couple run-ins with bad attitudes, I'm on the hunt. I have to say that after touring the facility today, the manager Vic, won me over! The facilities are clean and well maintained (a must when storing collectables/instruments)! Vic was friendly, professional and extremely helpful. Thank you!!

I've stored my stuff here for two years now and it's been a great experience. It's a nice facility, very clean, temperature controlled. But what's best is the staff, always friendly and helpful. They've been terrific every time I've needed their help. I can't recommend them highly enough.

Pricy but convenient

Went in today and the store associate was extremely helpful and knowledgeable . That type of professionalism is the reason why we continue business with Public Storage . Thank you Vic

Horrible customer service, the gentleman as manager there never answers the phone and ignores customers messages. 5 voicemails in the past month never heard back had to physically go there just to get information. When I spoke to him he was very rude and short and acted like he didn't even want to be here, sad.

Keep getting emails that my space is not locked when it is

PS Woodbridge - 14924 Jeff Davis Hwy - Using this facility has been a great experience for us. Relocating is a huge life change. Vic has been so helpful throughout the whole process of helping us obtain the right storage units to accommodate our needs. We are always greeted with a smile and a wave when entering. Thank you for your professionalism, and knowledge during this life adjustment. You have made the storage and moving process much easier!

Very Pleasent Property Manager. Nice, organized, safe facility.

I have had a few storage units over the years, but what makes this site one of the best I've come across is the service provided by Vic. Truly a great place and a pleasure to talk with him from time to time. Thank you

They are the best they help you very much and the people are very nice I recommend this place ☺️☺️☺️

Vic was very helpful throughout the whole process of getting the rental unit set up. When I realized I got a unit that was to small he was patient and very courteous while making the switch for a larger unit. Thank you for your kindness during a semi stressful situation for me. You made the process so much easier!

Great customer service. Very nice and funny.

It's clean. And lots of space

Do you offer Contactless Renting?

Are your self-storage units easily accessible?

What hours can I access my self-storage unit?

What size self-storage unit do I need?

Do you have drive-up loading and unloading?

Do you have self-storage Move-In Specials?

Do you offer car, boat, motorcycle, ATV and RV storage?

Do you sell self-storage and moving supplies?

What items need to be stored in your climate-controlled self-storage units?

What do I need to bring with me to rent a self-storage unit?

Are your self-storage units secure?

If you rent at this location. There is a rent increase every year. Just know that. Also this location isn’t 24hrs. The staff is nice, but I decided to save my money and get storage at another location.

Very rude, told us we could park in a certain place, then yelled when we did. Never again. Stay away

Do you offer boat storage?

I’ve been a loyal customer for about 4 years. Started out bout $50.00 now same unit is just about $250.00😳Rates constantly rising....and new customer paying bout 50.00 for the same size but I’m paying 5X more ....smh

I was helping someone it seems ok

CSR was pleasant answered my questions.

I will just say thank you so much for having such a nice place

Imani was very friendly and seemed to really k ow her job. She was a pleasure to talk too.

great staff and a great place for all the supplies you need!

Great place great staff

Excellent service clean facilities friendly customer service ! Great location.

Great Facility. Friendly Staff.

Staff was Excellent w/Service. Luv'd the Move N Promo! Clean Units that look New. Access is Excellent, Glad I found this Facility. 😊

Imani was great very helpful and made sure I understood everything.

Nickey and Imani were pleasant and forthcoming with information. They created a friendly and proactive environment that made me feel comfortable and assured that my property would be in good hands! I would recommend you to this storage unit for a customer friendly experience.

The customer service here is amazing. I reserved my storage unit online for my one bedroom apartment and I ended up getting a size too big. I did not know that at the time, but the customer service rep instructed me that I would be paying way too much money a month for extra space and showed me a unit that most one bedroom apartments use instead. I was able to save over a little close to 200 a month now on my rental unit. Love that this business is not just about the money, but care about their customers as well.

Hot in summer and cold in winter. Temp is "regulatated" but not like a house or anything.

The staff is lovely. The candy dish up from gives sweetness at the highest. Imani and Nickey was nothin but tha truth! Thank you Jesus.

Staff super amazing and friendly.

Vick was very helpful! Great rates plus in and done under 30min. Definitely recommended!!!

Nickey was very helpful

Best storage ever

It was fast. And its clean

Easy rental. Imani was very helpful. Quick paperwork process. Our the door in no time with my new unit! A+ experience here!

AMAZING! The process took under 15 minutes! Imani was amazing! She was professional, friendly, and knows her stuff! 100% satisfied!

Very professional and knowledgeable. Best experience thus far.

They keep jacking the price up

Thr representatives are always polite. The facility is new and clean. They offer all of the items you need to move your furniture appliances and other items. I wished they put lights in the storage units so I dont get caught in the dark when I'm in my storage unit. No major complaints. So far so good. This company does not work with you if you are going to be late or if you run into any form of a financial hardship during the time that your items are in their storage facilities. They claim that they have no way to do one-time courtesies of waiving late fees and they also mentioned that if you do not pay your bill by the end of the month you get charged additional 2 to $300 in fees on top of your regular storage facility. So if you do find yourself in a financial hardship just know that EZ Storage will not help you they will take the rest of your money and they will say you had 30 days to pay even if you have shared with them that you are going through a financial hardship. This I do not like about this company they claim they have no way to take a partial payment they won't even take majority of your payment even if you don't have the late fee they won't chat the late fee on to your next month's bill or anyting they will charge you an additional 150 plus dollars for not making your payment by the end of the month even if you've been speaking with them and letting them know what has been going on. So this company doesn't work with you if you have your storage items in their facility make sure you pay your bill don't have no heart problems because EZ stores will sell your s***

Very patient and professional!

Becca’s customer service is extraordinary. Loved my experience.

Great place, good employees and prices

Excellent customer service!

Love this place, everyone is so friendly.

Always clean and has an elevator with carts to make moving easy.

Good staff, very nice and willing to help!

Nickey...was amazing in notifying me about my storage unit!!! #VERYTHOROUGH #THEYACTUALLYDOPROPERWALKTHROUGHS👍🏾❤️

Becca is very nice, professional and knowledgeable! She helped me rent a storage unit with ease! Thanks Becca :^)

Great location, clean and secure. Staff members are very knowledgeable and accommodating.

Great place, clean, staff is helpful!!!

Nickey was awesome

Very clean facility, friendly staff.

Very clean, well lit facilities and the manager is super nice and helpful. We've had units here for over a year now and it's very easy to upgrade to a larger unit.

Great customer service

Becca was very helpful friendly and made me very aware of all policies and procedures! Definitely 5 star Customer Service and will be recommending this to whoever's in need of Storage.

Very clean new facility, with ample parking, 3 elevators and lots of carts to use. The staff is friendly and always available. We rented our unit in between moves, and never had an issue! Highly recommend for the Woodbridge area

Becca was very knowledgeable and helpful in explaining everything.

Clean environment. The front office staff was very professional and knowledgeable.

Loving the new girl

Really nice facility with a very nice staff!

Great and friendly service.

Great customer service, and professionalism!

Great customer service!!! Becca is the best!!

Quick, Affordable and convnenient

Always empty, it's great

I’ve had to use a storage for some belonging in the past years and this one location has been by far the best one. The reps are always respectful, courteous, and always helpful. I always tell about them to anyone looking for a storage.

Great place for storage

The staff has always been friendly and courteous whenever I needed help. I moved to the Woodbridge EzStorage and won’t be changing! 👍🏻

It’s convenient to store things while we get another place

Ahh gooa

The folks at ez storage on Jefferson Davis Hwy were extremely professional and processed my application quickly. I would recommend this facility highly!

Mohan and Nicky, thank you so much. Great storage, and service was awesome.!!

Great staff got started right away, clean interior and building was well controlled given the outside weather

Nice facility with very pleasant staff!

Easy to work with. Very clean!!!

Be sure to look for online deals. Best deal in town.

This EZ Storage is very clean, efficient & customer service oriented. Mohan was extremely professional and efficient. He is definitey exemplifies amazing customer service!

Customer service rep was very helpful and friendly.

Colgan Choir Boosters will forever be a customer. This facility was professional and very clean! We all use them for all our storage needs!

Colgan choir boosters have had a wonderful experience. The facility was clean and well managed. The staff was friendly and very helpful.

Excellent customer service, units climate controlled, plenty of carts, clean, and convenient location

Excellent customer service. Having to move at the last minute was a headache beyond belief. The staff at ezStorage made this process a lot easier!!!

Fast and friendly. Best in the area.

The desk clerk that was there when I visited was disrespectful and rude. I never had any issues in the past only with that one clerk.

Been here over 10 years and very sorry to go. ALWAYS outstanding service, absolutely secure, and always clean! Would give 10 stars if I could.

The staff here are very polite and helpful. They let you know of all of the offers that are available.

They are friendly and excellent service.

Very friendly staff and clean facility in a safe area.

Excellent experience again. Check out was very simple and easy. Mohan was super helpful and pleasant to work with. He is very personable and great to work with. Thank you guys.

Very friendly and helpful. I always use this facility very convenient. Mohan and Beatrize is the best...

Service was great!!!

Very helpful front office personnel, easy access

Great and friendly customer service, very clean all around and conveniently located. We had once left our gate unlocked, we were called and alerted to come and secure our gate. Referred them to a family member who will be renting a space here soon.

Love this place, it is extremely convenient and the people are so nice. Highly recommend

Awesome customer service!

Very helpful and nice vibe

Great customer service

This public storage facility is very nice and clean. The staff was very supportive and professional throughout the application process. We ended up choosing this place upon first visit. Would recommend 10/10!!!

Great facility!

Functional and convenient. Hot in here though. Lol.

Clean location, friendly staff

Very clean and exceptional service.

So far a great experience.

Very helpful and friendly staff. Genuinely feel like they care. Very clean and secure. I feel great leaving my things here.

Made everything super easy and quick

Eduardo was awesome! He was very helpful and a great employee of EZStorage. Clean, and great rates and service!

This has been one of the most pleasant experiences I have had with a storage facility. They are extremely professional and the facility is very clean. I would highly recommend for anyone in need of a storage unit.

Ez Storages is awesome! Eduardo is so nice and helped us out alot!! We love EZ storage and will recommend all our military friends and family!!

Great storage place very nice people

Clean facility! Very accommodating!

Jerry Was Great Person To Deal With

Great costomer service.

It was awesome. Jarrod was such a pleasure.

Great customer service. Units are clean and staff are friendly and very helpful. We currently have 2 units here and we would definitely recommend them to others. Job well done

Jarrod was a great help

Great customer service, clean environment. Staff is friendly and professional. Great deal on units and easy to access.

My visit was very quick and easy. I would recommend anyone in need of storage space to come here. Affordable rates and friendly service

They had amazing customer service. The workers were very nice and helpful . Showed my family and I around help is get our unit . Explained everything to us in detail . We really appreciate that .

Staff was very friendly and helpful

Staff was very friendly, attentive, and helpful. They are very detail oriented and organized.

I arrived today & Jarrod was friendly & professional. He provided me exceptional service.

The staff is great and the facility is easy to access

The Manager, Jarod, is very professional and provided the best customer service. I highly recommend this storage facility!

Excellent facility, customer service, and pricing. I highly recommend this storage location to meet any of your storage needs.

Customer service has always been terrific each time I have visited the easy storage Mr. Finley is very accommodating and professional at his job thank you for hiring such a great employees.

I visited your store in the week and I would just like to say that Mr. Jrrod Finley was a tremendous help to me he was very courteous and polite and helped me with all of my moving needs. I needed to purchase boxes, tape and packing materials and Mr. Finley took the time to assist me so that I was getting exactly what I needed it's nice to work with employees that are so professional and courteous. I would recommend others visit your store especially if Mr. Finley was working. Thank you

Excellent service and very nice facility. Very clean

Great location, super clean facility

Awesome and easy experience. Great customer service.

Great experience?

Great experience

The process was super smooth and Beatrice at the front desk was very helpful! It’s clean and accommodating. 5 Stars!

Beatrice was the nicest person ever! Best experience I could have ever asked for! Get that woman a raise! Seriously! So grateful for this storage unit!

Clean and nice storage facility. Nicky and Peggy! Thanks so much for the best customer service you provided to me.

Great location with the front desk employee Jared, very friendly and easy to talk to. Very good with information, clean location and great prices.

Very nice service, storage always kept up to par. Never had any problems with services or storage storages.

Great customer service

Staff are always friendly and helpful.

Great storage facility. I like the climate control and huge loading area with wide hallways. Staff were helpful with setting it all up. This location is secure and safe....which is what I wanted storing all my items when moving and keeping my extra furniture onsite.

Great storage facility! Highly recommended

This is the second storage unit I've had and its like night and day. Very clean from the entrance to the unit. Great online discounts, fast and easy service and again CLEAN! I am very particular about wherey stuff stays and after touring I can say I feel at ease using this facility. Plus right off route 1!

Best storage in the city. Can’t complain. Y’all should come down here ;)

I've had a storage unit here for about 2 years. Great location right off the highway. nice and helpful employees. And great rates.

Very easy to work with, great staff!

Clean and good hospitality!

Great experience.!! Smooth transaction.!! Highly recomend.!

Great experience!

Very professional . I recommend them

Good customer service and clean facility!

Nickey and the ez storage employees were helpful and professional. Would highly recommend to anyone looking for storage. The facility was clean and well lit.

Peggy Jo was very professional and friendly. She answered all our questions and was very patient while we viewed the different storage sizes . The storage room we chose was climate controlled and very clean. I highly recommend this ez storage.

Very professional and clean environment.