I gave this facility a rating of 3 stars when it was Storeease because their equipment frequently broke down and they raised the price twice in the first year I had a unit there. Now it was sold to Public Storage with zero heads up and I was denied entry to my unit. The main reason I went to Storeease originally was because Public Storage is such a crap company. I was going to move out anyways, but I'm move up my schedule and getting out immediately.
Great place and very clean
Very helpful! They answer promptly and efficiently!
D’Licia managed my move out request within 24 hours! Definitely recommend this facility.
When I had an issue with getting into my storage unit,, Ammar answered my call. He was friendly and professional and quick and quickly resolved the issue. I was very impressed,
Very easy to get, clean, convenient 👌
Anna was AMAZING!!! The customer service skills she has is wonderful. I hope that if I need to call again I will get her
Good job!!! they aren't waste time wow they are fast service n feedback sap it n yall good
Highly impressed with this place! Moved in with ease the beginning of 2024 and the move out was just as easy! This place is super high tech which is neat and super clean! Prices were reasonable. Will keep this place in mind if I need other storage needs in the future
Jalen was very helpful in assisting me gain access to my unit and was very informative about the moving process. Thank you Jalen for your help.
StoreEase looses a star for increasing their prices all the time.
Wonderful customer service, we worked with Anna to move out of one unit to another and she was amazing! She handled everything with ease. Even helped me with the app to change over from one unit to the larger one.
What a great team of people.. Thank you Jallen and Anna for your assistance. It's been my pleasure
TJ was super nice, incredibly helpful. Great customer service. That dude deserves a raise, he’s a great representation of your company.
StoreEase as a company is always very easy to deal with and very professional. Jalen was very helpful and took care of my issue quickly.
Ana helped me and was very patient, respectful and understanding, always a pleasure to do business with.
Tj was great! Storeease made it so easy for me. Great company. Highly recommend!
Jalen was extremely pleasant, easy to work with and made the sign up process super easy for me. Thank you Jalen!
Update 7/20/25
So overall upgraded my unit 3 times, sucks all the buildings aren't connected inside so I would have to go in one door and out the other. Taking restroom use was a low blow specially when I had kids with me or my diabetic meds kicked in. Gate never wanted to work right. Not being 24hrs sucked since I was 3 hours away now. Then rates started to go up and I got hit with another fee on my unit that I didn't have on my other ones. So time got hard n ended up losing my unit but I noticed before the auction my unit was "locked" on two different days late at night. So makes me wonder if my unit has been opened and locked months before since I'm not in the area anymore. I love the sizes of available units and the smart tech and the virtual team.
Update review, I went today to upgrade my unit and during the process of exiting one n signing into my new unit I had the pleasure of chat with Lee Ellen she was friendly and amazing. We got through everything quickly and easy. It was such a joy chatting with her. Overall this company has great employees!
This is my first time in over a decade using a storage unit, and TJ was very understanding and helpful with helping me pay my past due balance, and unlocking my unit. He was kind and efficient. Thanks again, TJ!!
Flawless check in. Facility maps at each entrance.
We haven’t done it yet, but it appears very nice and now available when we are ready.
The process to rent a unit (online) could not be easier. In addition, utilizing an app to control the gate and access to your unit is ingenious. Highly recommended!!!