Great service from Eugene!!!! Keep up the work! I will definitely recommend public storage to people I know.
Verónica ws helpful in fixing my gate access issue
Veronica was very helpful with my rental. Very satisfied with service at this location.
Veronica was extremely helpful in coordinating after hours acces for an urgent need. My Astronomy Club (NOVAC) rents a shed at this facility and we had a major public event that ended close to midnight. Veronica was able to get us round the clock access within a few minutes of me requesting her!
Brandy was great. Accommodated me the same day with the outside unit I needed. Suggested materials needed to keep my belongings safe from the elements. I recommend this facility highly. Five years later, the rates have gone up, tremendously every year and I get nothing but a shed. They send you payment reminders several times a month and threaten with liens. I would not recommend Public Storage. Visited on 10/26/24 and worked with Veronica who assisted me with updating locks and contacted the district manager Vanessa who explained rates and promotional discounts. I was very pleased with this outcome.
Great place to store my excess items that do not fit in my apartment. Veronica has been great to work with since we moved our items here and I will continue to store cause of the easy access to my unit. I like the app too!
There was a confusion in the beginning about the size I was getting but Veronica was able to sort this out for me!
Veronica was super helpful and friendly.it
Tanya is the best . She went above and beyond. Great experience. Definitely worth it. Thank you so much again Tanya
Have a good attention Veronica efficient
Her service and communication on my concerns was excellent. She resolved my problems in the best way. I'm happy to get my storages in this location.
Verónica was very helpful in my rental.
Very happy with the service
Veronica is a valuable asset to this company. Since day 1 of my search for a storage space, Veronica was there for me. She committed to responding to my calls and search for a unit until I found a suitable unit at the 10305 location in Manassas, VA. Great Job! Veronica
I came here 2 minutes after the inside closed and Veronica stayed a hour and a half late to help make sure I was satisfied with my reservation with no frustrations I’m very pleased and thankful you rock 🪨 😇
My experience was fantastic. I appreciate the time Veronica took to help me find the storage I needed. She was patient, helpful, and professional. Thanks again!
I will keep this nice and short. Very happy with the customer service. Knowledgeable and always available. If this location is convenient to you, please ask for Tonya, she is a rockstar.
Once again, thank you Tonya.
This location was very clean. Eugene was very pleasant to work with. He was informed about the property. I was able to find all the boxes and supplies needed for my move.
I use public storage for many years , and Veronica, was always helpful with all my storage needs , I receive a great service from her and highly recommend to contact her for your storage needs.
Thanks Veronica !!
Veronica was very helpful and provided great customer service. I couldn't be happier with my rental unit.
I would recommend this storage facility to anyone, Veronica was very helpful. Thanks
Veronica was very helpful today in assisting in a rental.
Victoria was very helpful. Answered all my questions and provided great customer service.
Tanya was awesome ! Very good customer service!
Stacy was a excellent help in my Translate transition very polite and a lot of help. You should give her a raise.
I was asking around for prices and information on storage units. I had called a few other companies before calling here so I was a little apprehensive. When I tell you that I had the most positive conversation with a business ever it would be today. Victoria was so patient. She answered all of my questions, never rushed me and made me feel like my questions were valid. Definitely come here for your rental
Was greeted by Veronica she’s very nice and answered all my questions.
I came to this storage unit and was greeted by Tonya who was just sooo professional and kind. I wasnt able to find the unit I needed but she was so helpful she assisted me in finding what I was looking for near the area gave me lots of options and informed me some deals that helped me save money. Tonya is amazing!
Nick was a huge help today, answered all my questions I had and even provided me recommendations for other public storage facilities in the area.
Very friendly and efficient service. Thanks Errol......
Thank you Carrie for helping me with my rental today and was extremely fast and easy
Thank you Carrie for a pleasant walk thru and clean facility
It was nice working with Carrie we down load the app and now I can make payments on time thank for your help
Thank you Carrie for your help with my payment and downloading the app made things so much easier
Gracias Carrier por ayuda mi with the gate codes and unit numbers i jad no idea what to do and you helped me well
Carrie was super helpful assisting me with a transfer spot!
Thank you Carrie for you help today your facility is very nice and you are kind low prices to
Thank you Carrie for you help with gate and app on my phone
Thank you carrie for your help with my rental today very nice
Thank you for having many carts to load and unload today it madebnb it easier thank you carrie
Thank you Carrie for helping me with my payments and answering my questions great help
excellent customer service
thank you Carrie for your helping me with my reservation and new unit
Had a unit here for 5+years now price increases every 3 to 6 months. Maintenance finally filled potholes and low spots with asphalt. Staff assigned here seem to be working on things, wish them well.
I had a positive experience all around at this location. I am very pleased with the staff, especially Ms. Kerry. She was very helpful and had a great attitude! This location has definitely met my needs for storage.
The service was great! Thank you Veronica
Thank you for your help today at public storage very nice area and renting with you is a pleasure thank you very clean Carrie
I was very impressed with how Mr.Jonyer assisted me with reserving a storage unit for me and my family his custom service was awesome.
I had a wonderful experience at this location. The manager Kareem, was very knowledgeable and provided great assistance to me and my family when considering our storage needs!
thank you khareem for helping my family with our storage needs
Thank you Khareem for helping us with our storage needs
Carrie was wonderful thanks for the help
I asked for a storage unit here and got allá the información i needed today thank you Carrie for everything
Khareem was great help, Very polite. I recommend this location to anyone, thank you again Khareem!
Thank you for helping me with my rent raise cancelation you did great carrie
I had a wonderful experience using Public Storage. Associate Khareem was great all the time to help when I needed help; very patient, polite to the fullest and professional. Use Public storage at Balls Ford rd, Manassas ✌️
I really like the public storage at this location...first and most important of all it is extremely clean and staff members are very polite and Friendly...I really want to recognize Carrie who went above and beyond to put a dispute when my rents had to be increased and made sure she kept it the same...she does value me as a customer and was very courteous and professional how she handled it...Thank you Carrie for all you do...It shows you really put people first and you sure do provide excellent customer service...I can't thank you enough...we need people like Carrie in this world...A very kind lady that's how I can describe her..
Great service and great communication
Awesome customer service...thanks Carrie
I had the pleasure of being helped by the manager, Khareem who discussed the differnt storage space options to accomodate my family’s needs. Will be sure to recommend friends and family to this location.
Staff always helpful and friendly. Thanks for your help to day Veronica.
Thank you carrie for helping us With ofrece questions today you were very helpful and this is a nice storage place
Veronica was a Hugh help. Was very patient with. Very easy to work with. 5 Stars to her
Thank you carrie for your help with out storage unit it works great and nice and clean
Veronica was very helpful and assisred me with an erental.
It was an absolute pleasure working with Carrie. She was able to assist me with the process and made it very easy walking me through the steps. Made me feel at home and not just a another customer.
Convenient place. Friendly staff! Veronica was very helpful in helping me decide which size storage unit to buy! Will be here for years to come!
The staff has been great!
It was a pleasure to rent a unit here today with Carrie she was very polite and knowledgeable and clean area thank you so Much
Very helpful with my unit
I met Veronica at the storage place wow she was amazing and love her customer service. I recommend this place to anyone living near manassas va.
Veronica is outstanding, friendly, helpful, and is very professional . Thanks for your help
Veronica is very helpful and nice, went above and beyond with us! A great place to store things when you're downsizing from a house to an apartment!
2/25/22: Another great experience, friendly. Great service.
Helpful and knowledgeable when our company asked questions about the spaces available. I would highly recommend this facility if you are looking for public storage.
Veronica was extremely helpful! she made sure that all my questions were answered and helped me cut into my unit i was locked out of! very friendly and professional!
Needs better unit designation
Good Service from Veronica... she is very nice and give a good information
Veronica , thats the best service that i ever had,