Public Storage Self-Storage Units at 3420 14th Street, Plano, TX

Great storage facility. Heather is very helpful and responsive. Always taking care of the place and made my move easy.

Public Storage on 3420 14st Plano Texas,their excellent Ms.Heather one of the Manger she excellent she great she really help us in a very time of need and we had been at low place I would recommend who ever is looking for a storage use this place she does realheart and care is not even a place her hospital a

Heather from Public Storage I wanted to take a moment to express my utmost appreciation for the exceptional service you have provided at the self-storage facility. Your dedication and professionalism have truly made a difference in my experience as a customer. From the very first interaction, you have consistently gone above and beyond to ensure that my storage needs were met. Your friendly and welcoming demeanor immediately put me at ease, and your extensive knowledge of the facility and its offerings was impressive. Not only did you patiently answer all of my questions, but you also took the time to understand my specific requirements and provided me with the perfect storage solution. Your attention to detail and willingness to accommodate my requests were truly remarkable. Throughout my time as a customer, I have witnessed your unwavering commitment to maintaining a clean and secure environment. The facility is always impeccably maintained, and I feel confident that my belongings are in safe hands under your watchful eye. What sets you apart, Heather, is your genuine care and concern for your customers. You consistently go the extra mile to ensure that we have a positive experience. Whether it's providing helpful tips for organizing our storage units or promptly addressing any concerns, your level of customer service is truly outstanding. Your professionalism, efficiency, and friendly demeanor have made my interactions with the self-storage facility a pleasure. I cannot thank you enough for your exceptional service and the peace of mind you have provided. Heather, you are a true asset to the self-storage facility, and I have no doubt that your dedication and commitment will continue to make a positive impact on all who have the pleasure of working with you. Thank you for your outstanding service and for making my storage experience a truly enjoyable one. With sincere gratitude, [JOEL HUNT]

A tenant had stolen my ladder from next building public storage heather tracked them down and got it back I appreciate her help.

Tenika the manager was very lovely and absolutely amazing at showing me around and very helpful!

Thank you Tenika lovely beautiful help while soak and wet you help me. Thank you

Teníka Is very kind and a awesome manager. Thank you for your customer service today.

The management here is very helpful and responsive! Even when I had a hard time with the system, they were quick to resolve the error so I could have access to my unit!☺️

Rent was increased from $289 to $404 a month when asked was told contract allow them to charge whatever they want. I understand inflation and market value but this is craze you can find a climate controlled unit of same size cheaper elsewhere. I can go online and get a unit 5 ft shorter for $290 same company next door.

Rebecca was Great. 👍

I have been with bargain storage for 13 year's ago. Now I am back with them they are the best best customer service the property well kept love it and reasonable prices 😀...thank you for being so kind to me.

A great storage unit with a wonderful management. Rebecca at the front office is very responsive, patient and answers all questions. They have an easy check in process, storage units with great prices compared to competitors... I would definitely recommend this place...

It literally took 10 minutes to obtain my storage unit to include completing the paperwork and even walking the unit! The on-site manager was friendly, thorough, and efficient. Best deal in town!

Exelente service Rebecca is great

I am using this storage while I move yet again. Why? I got perfect cust service which is SO rare nowadays. Its a clean lil biz. Call early bcuz the word is out. There were only a few avail

Great place to rent a storage unit.

Rebecca is GREAT! She is really on top of things & she does keep the place clean. She is extremely helpful & very knowledgeable of the business. I had went thru a flooded unit right before Bargain Storage took over. If the lady that was there at the time (not Bargain Storage) had of handled the situation as an emergency that it was then I probably wouldn't of lost 3/4 (mostly sentimental) of the items in my unit. Happened on Friday at noon & we weren't contacted til the following Monday at bout 4:30pm with approx 90-95° weather all weekend. Mold & mildew set in quickly & the smell was horrendous. Have no idea what happened to the insurance that we had purchase prior to move in to the unit. I had just moved what could be save into a new unit at a good price. A month or a little more Bargain Storage came in and did all the great up grades. Looks wonderful & feels great to drive on property. My only issue with Bargain Storage (not w/Rebecca) was that my rent on the unit that I had just transferred to a few months prior went up in rent well over $100 from what I was paying. With no notice (our fault for not changing address). I cant explain what a shock that was when I went in to pay rent on not only that unit but the other 3 units that I had at the time (1 off which had just went up as well). BUT I am still there (condensing down) and as mentioned in the beginning of this review, Really proud to have Rebecca there, all that she does & the upgrades that have been done were needed and very much appreciated. Thank you Rebecca!

I've been here 12 years and the new owners and manager have made a lot of very positive changes. Security and lighting are at the top of the list.

The price was right and sign up was very easy.

I have been at this location for about 15 years. It has been a great place. When Bargain Storage bought out Plano storage a year or two ago, they went through and did a lot of renovations, including paint and property maintenance. They installed better outdoor lighting and security cameras. If you need a good and affordable place for storage come check them out.

Rebecca was very friendly and welcoming. She answered all my questions.

The front manager is simply amazing! She always responds back to my phone messages promptly which is simply unheard of nowadays. She is always friendly and very much customer service based. She also checks up to see if I'm doing okay when I'm at my storage. Simply put, I'm very much impressed by y'all and definitely love being a customer.

Great customer service 5 star rating thank very much💜💚‼️

Rebecca was so incredibly friendly and extremely professional. She had us in and out within a very timely manner and she definitely deserves more than 5 stars! Praise her for doing such an amazing job!

The ease of renting was great, Rebecca is superb!

Rebecca was great from the time I called her about my online purchasing of the storage unit to having everything waiting for me when I got there. She was awesome! Highly recommend!!

Sooo my experience, was brief, to the point and exactly what I needed. Jessica was absolutely fabulous and made my experience so easy. Everything on paper and in contract was clear, precise and I am so glad to have used this storage space. Two months free is also a plus!! I would definitely recommend the location and service. Thank you again!!

Quick and easy. I made the reservation on Friday for Monday Feb 1st. I was taken to see my space, educated on the property and then paper work. All took 15 minutes and I was on my way to moving my stuff in. Great customer service.

The employee was very helpful the place was very clean it was actually a very nice experience the only reason it's getting a floor is because I do not like that it's not open on Saturday or Sunday it should at least be open one day a weekend and whoever works in there should work one day a weekend and have one day off during the week my only complaint because it's ridiculous if you're coming in from out of town you can't even get your storage until Monday are you have to come early and get it on Friday not just seems kind of ridiculous.

Competitive pricing, quick and friendly staff, and best of all - no long-term contract, but Month to month. Access is 6 am to 10 pm, and each rental comes with a free lock, so you need not to buy one

Nice and easy rental

The only downfall is that they don’t carry me and my things to the door lol! Really clean facility with-quick access to your locker . Privacy and Security are absolutely benefits from renting here. Great pricing and discounts to get you in the door ,,, great location ,, under surveillance off 199,998 high definition cameras 😊and easy to find and easy to ACCESS YOUR UNIT ! I have rented in the past where non of these were the general consensus,,😩 Bonus 💥 Property manager lives ON the FACILITY ANDSHE KEEPS the place safe , and clean and she is professional always focused on her work and the facility . Downfall - the gate locks you In ! Watch out , I’ve had the mistake 2 times to have to bug her to let me out - ( oh yeah did I mention she’s patient :) ) The timers on the lights - it’s like minutes then they go out ,,, but it’s just a small annoyance and it’s ridiculous I brought it up. I like that it is clean and small and under constant watch and like everything is safe here and will be here upon my return ! Thank you REBBECA !🙏

Nice facilities, very good customer service.

Rebecca was awesome, friendly, accommodating. Particularly since it was so close to closing time. I'm glad I chose this place to store my belongings.

Very helpful and understanding. Rebecca scotus the best rate we could find. I would definitely recommend using the storage facility

Very friendly and clean facility. Recomend it to all my friends, 13 minute drive from East Plano.

Very easy online reservations and great rates with a free lock. Can't beat 2 months free rent either. Rebecca in the office was great and got me setup very quickly. Check them out! You won't be disappointed.

Rebecca was very informative and kind! I had a great experience.

Very friendly and hardworking employee. Was quick and easy. Good hours of operation and security

Super fast friendly service! Great pricing and clean lot.

I had been with this storage center fir quite some time and they had always been very helpful and professional, thank you fir everything!!!!

I needed a basic storage space for my extra car parts. I worked with Rebecca at Bargain Storage Plano. The process was quick and easy and Rebecca was professional and a pleasure to work with. I will definitely recommend this fine business to all my friends and business associates.

I love this place. I have used them on and off for years. The staff is courteous, the spaces are priced fairly and its a very secure site. I called at 9:30 am, visited and signed for the space by 11. Easy, fast and courteous. What else can you ask from a business!

Rebecca was awesome! We had spoken months before about leasing a unit and she was totally patient with me after months of no response from me. I leased the unit very quickly and she was very thourogh and nice about the contract. Very pleased with her customer service!

Rebecca was incredibly helpful, quick, and efficient! Answered all the questions I had. I inquired about the rental of a certain unit size first, and then she followed-up letting me know there was only one unit left so I could rent to be to sure I wouldn’t be without a space. Very much appreciated!

Rebecca was great..she recommended the appropriate size Storage unit. I was in and out.. blue the prices were great!! 10X5 for 39.00 a month but 2 months free.. Perfect prize. The storage was clean and they have great security system for the property. I think I will love my experience with them.

Easily one of the friendliest places in North Texas to rent the extra space I needed for my possessions. Rebecca (Manager) was knowledgeable, helpful, and took the time to make sure that the space I walked in the door asking for was going to be sufficient for all the stuff I was going to put in it. This facility threw in a disk lock for free, 2nd and 3rd month free and had the best rates I could find in all the DFW area. So, happy that I found this place!

I've shopped with them before and Bruce was so great, I had to come back. However, Bruce was not in but Rebecca exuded the same exceptional qualities. The price gets you interested, but you'll be sold on the excellent customer service 💛

From the beginning of the introduction Rebecca was very professional. She seems to enjoy her job a lot and is very knowledgeable about it down to every detail. Rebecca is also very kind, and explains everything from the paperwork to the outside unit. I didn't even have to ask any questions because they were all self-explanatory. Rebecca would go a long way in any job she decided to choose from. She is a valued asset to this company.

Great customer service and clean area.

My friends rent here. The new manager,Rebecca, is an awesome manager. I hope this commm OK any appreciates her as much as we all do.

Very clean, Rebecca was very helpful and answered all of my questions.

Great place and Rebecca is amazing her customer service is out of this world!

Rebecca was kind, courteous, and professional.

This place has some Grade A customer service. The manager Rebecca is kind, friendly, and helpful. Not to mention keeps the property bice and clean.

rebecca is very good, she took good care of me

I definitely recommend the storages are nice and clean and the prices and deals are way better compared to other businesses. Also Rebbeca was very kind and professional.

Rebecca was very professional, She's my go to person. excellent skills

Rebecca was very help and nice!

Rebecca is the best manager since weve been here in 2016 Shes very awsome and professional

Rebecca, {new manager} is delightful: customer service on-point & the facility is clean and well-organized! Highly Recommended!!

Rebecca was amazing and respectful. She answered all my question and help me get into a larger storage unit for less than the other storage places around the area. Plano bargain storage is clean and convenient. I will not be going anywhere else for storage again. Thanks Rebecca.

Great service.rebeca is great

Awesome new manager! Very friendly!

I worked here before it was a mess completely but now with the new owners is really amazing what an upgrade they have done but not only that the manager in charge is great at costumer service the property now is cleaner and safer than ever and the prices are a really good deal. I recommend this place if u need a storage at a good price.