Public Storage Self-Storage Units at 500 Talbert Dr, Plano, TX
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Office Hours
Mon-Fri 09:30 AM - 06:00 PM
Sat-Sun 09:30 AM - 05:00 PM
Gate Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Office Hours
Mon-Fri 09:30 AM - 06:00 PM
Sat-Sun 09:30 AM - 05:00 PM
Gate Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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10'x5'Online only price$ 54/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 54/mo $67Best Price Label+ one-time $29 admin fee -
5'x10'Online only price$ 51/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 51/mo $64Best Price Label+ one-time $29 admin fee -
10'x5'Online only price$ 56/moSmall 10'x5'x8'- Climate Controlled
- Upstairs/elevator
$ 56/mo $70Best Price Label+ one-time $29 admin fee -
10'x10'Online only price$ 108/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 108/mo $135Best Price Label+ one-time $29 admin fee -
10'x10'Online only price$ 113/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 113/mo $141Best Price Label+ one-time $29 admin fee -
10'x10'Online only price$ 119/moMedium 10'x10'x8'- Climate Controlled
- Upstairs/elevator
$ 119/mo $148Best Price Label+ one-time $29 admin fee -
10'x15'Online only price$ 162/moLarge 10'x15'x8'- Climate Controlled
- Inside unit
- 1st Floor
$ 162/mo $203Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Plano
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Storage Near Plano, TX 75093
Self storage near Plano is located near the intersection of Mapleshade Drive and Ohio Drive just off President George Bush Turnpike, and convenient to U.S. 75, Dallas North Tollway, and Sam Rayburn Tollway/Highway 121.
Small Storage Units Near You in West Plano
Golf storage is a popular option in our affordable 5x5 storage units. Tuck away clubs after a round at your favorite fairways to keep your trunk free for other hauls. These handy storage rentals are about the size of a large closet and useful for all kinds of organizing projects. University of Texas at Dallas students living in tight quarters can free up some elbow room with one of these small storage rentals close to campus.
Households near Hightower Elementary School looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for outdoor fun at Katie Jackson Park and days trips to Lewisville or Lavon Lake. Behind the athletic equipment, pickleball racquets, fishing tackle, hiking gear, floaties, and beach toys, you can store rarely used items like holiday decor and off-season clothing.
Medium Storage Units Near You in West Plano
If you are expecting a new member of the household clear out space with a 5x15 storage unit. Capable of holding two rooms full of belongings, these units are useful if you are renting out your place short-term and need to clear the decks. Bike storage fits nicely in this long storage unit after riding the Chisholm Trail.
Residents of Preston Village Apartments, Summers Crossing Apartments, the Pearl on Frankford, and others sharing a condo or apartment nearby can store duplicate furniture in a 10x10 storage unit to keep common areas as uncluttered as possible. If you are downsizing, these square storage spaces can hold three rooms of furniture, decor, mirrors, clothing and more while you decide what to keep. Small businesses along Ohio Drive outgrowing their locations can store excess inventory, supplies, seasonal displays and filing cabinets in these versatile storage rentals.
Large Storage Units Near You in West Plano
An outdoor 10x15 storage unit is ideal for long kayaks, canoes, and standup paddleboards because the drive-up access makes it so much easier to load and unload for frequent use at Oak Point Park and Nature Preserve, Lewisville Lake or Lavon Lake. Pack in camping and fishing gear along with your oars, paddles and safety equipment. Capable of holding four rooms full of furnishings, these hefty storage rentals are great during remodeling projects or when moving apartments. Or clear out your garage and park the cars inside once again.
Homeowners around Shepton High School planning a renovation can store five rooms of furnishings in a 10x20 storage unit or six rooms in a 10x25 storage unit. If you are new to Plano or between residences, store the contents of a three- to four-bedroom home in one of these large storage rentals while you look for your new place.
Storage near 75093 offers indoor storage units and ample climate controlled storage units in a wide range of sizes as well as select outdoor units with convenient drive-up access. Cheap storage at this modern facility is close to University of Texas at Dallas and such hiking destinations as Preston Ridge and Guitar Gulch.
West Plano Public Storage has storage solutions to meet your residential and commercial needs about 22 miles north of Dallas. Hop on Dallas North Tollway to head into Dallas for a Mavs game or catch the Orange or Red DART train lines at Downtown Plano Station for rapid access to the greater Dallas area.
When too much clutter piles up or you are just moving to Plano, take advantage of our eRental program to book a contact-free move-in.
Find additional storage near 75093 at 3940 W Plano Pkwy, Plano TX 75075 and 18004 N Preston Rd, Dallas TX 75252.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews
Do not store your stuff here, they have a rat infestation, we have already had to make a claim from rats destroying furniture and other household items. Have spoken with people inside about setting traps in my unit but they didn’t get around to doing it, I was handed an air freshener to keep the unit from smelling so i had to take it upon myself to try and trap the rats. Not to mention there were atleast 3 dead rats right outside the exit door and about 20 of that outdoor box traps sitting my the dumpster
manager is never in the location, he is rude, he is not professional, he says that he has a lot of work and does not have time to attend to everyone, it is obvious that he is not happy at his job, he notices that he is under the influence of something, he spends time with his boyfriend on the front desk.
He is a very skinny guy, with a hair bun
Do no go here for storage. Our unit and building is infested with rats. Movers we hired were attacked in early May. Since then we have received incompetent lie after lie. Still cannot tell us what is being done or when. The advice we received is that most people are abandoning their units. Mine includes an expensive sofa, first edition books and family childhood items collected over 20 years. Plus numerous other items. I just want my items removed safely.
There’s never anyone in the office. They won’t answer the phone or call you back you always get redirected to the corporate number. The signs and maps in the buildings aren’t correct either since they’ve changed bigger units into smaller ones. There’s also never any carts available and your rate will jump twice a year… Take your business elsewhere save yourself the headache.
Was assisted by Verenice from another location at this location and she was awesome. Also had the pleasure of being helped by Tanya as well. Very good service!
This is a nice building with a variety of storage options but it is infested with rats and mice. I came back to my unit after a month to find every single box covered in mice droppings and the climate control section REEKS of animal urine.
Honestly it’s disgusting.
UPDATE:
This review is for the Talbert Lane location in Plano, Texas. I have only been with them for a little over a year and they have gone up 2x!! One of the gates is always broken and it takes forever (months) for it to be repaired. Meanwhile everyone off the street can just walk in. Why am I paying outrageous fees for a non-secured space! While I understand inflation, going up $50 or more dollars every six months is ridiculous!!
ORIGINAL REVIEW
Let's just say that I am woefully disappointed. I choose this facility due to the close proximity of where I live and for the "reasonable" price for a climate controlled unit. What a bait and switch! Today I get a notice that the rent on my space is going up to $196 (from $150). Really! I've only been in my space 5 months and recently got another unit with you guys! I moved from another storage company that I had been with for 3 years because they went up to an ungodly price. I had heard such great things about Public Storage but as stated, I am woefully disappointed in the price jump. I understand that prices increase but for new customers, that sort of jump is ridiculous. I read the contract and know that they have the right to change their prices at any time, but in less than a year?? So for anyone who reads the reviews, watch out. Don't fall for the cheap discount when you rent your unit. They make up for that later. It seems like everyone is price gouging these days. I guess that's the new norm for customer service.
Great customer service. Tanya is always super friendly and helpful
Wonderful staff! It’s safe and clean units.
I got a call from Tanya saying I needed to update my info as I've rented a storage unit there almost since they opened. I stopped by and Tanya was there to help me. She's a pleasure to deal with! Happy, smiling and upbeat! Thank you, Tanya! Customer service like yours is a rarity!
The storage unit building is always clean, with flat bed carts to use and large elevators to get to the floor you need.
Tanya Shade was an excellent agent today
Got a new unit with Tanya today who was extremely welcoming and helpful. She went above and beyond to make sure I was comfortable with my unit location and accommodate my unique needs. Thanks Tanya!
I can't say enough wonderful things about Tanya at Public Storage. She has been so helpful, courteous, professional, and understanding that my experience could not have been better. I'm so glad I chose Public Storage and found Tanya!
Sucks that a bathroom is not available for tenants with the amount of money that is being spent.
Very up-to-date. However, no one ever answers the phone when you call. They don’t return any calls. And there is never anyone working in the office. There is no way that you can actually talk to someone to rent an additional unit inside of the same building that your current unit is in. This place is horrible
Second Follow-up:
Hoping that the District Manager who reached out to me after I left the unfavorable review will contact me again. Today I received a notice from Allied Interstate LLC (a debt collector) that said I owed them the amount that was refunded to me.
Follow-up:
The same day I left this review a District Manager reached out to me to find out the details of this situation. After discussion the monthly charge was reversed and he assured me that there was a breakdown at the "We Care" call processing center - my call should have been forwarded to him and he would have reversed the charge at that point. The DM wanted to assure me that Public Storage is a people-centered business and their reputation mattered to them. I greatly appreciate Public Storage reaching out to me after leaving my review and doing what many would consider "the right thing."
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Does a storage company that does the right thing exist?
FIRST lesson learned: climate controlled does not mean A/C. My unit was a 10x25 first floor unit which was very convenient as I could drive up to it, however, I wouldn't say it was climate controlled. That is not the real issue - just want to help educate anyone reading this.
MOST IMPORTANT lesson learned: I moved out on the 1st of the month - because my apartment lease (like so many others) started on the 1st. Speaking to the PS employee onsite I was given a "We Care" phone number to discuss the possibility of waiving or prorating the rent for the 30 1/2 days I would not be occupying the unit.
I called the number and was told there was no way that would happen.
Not waiving or prorating the monthly rent is a deliberate act on this company's part to take advantage of individuals and their situations. I can only imagine the number of others that have met the same demise of being unable to move into a new place until the 1st of the month...and those same people have moved out of their storage place on the 1st and have been forced to pay the entire months rent? I occupied the unit less than 1% of the month and was charged 100% of the rent. Additionally there is a good chance that my unit will be rented out again prior to the end of the month and they will collect a second rent for the same space.
Public Storage corporate should be ashamed of taking advantage of people - many of whom may find themselves in desperate need of the money that a greedy corporation takes from them "because they can."
I have autopay and it says my code is not working. How is that possible? I would understand if I didn't pay but I'm paying. Wasting my time and money. Even my tap in through the app isn't working. Plus your doubling my rent ? Save money and rent somewhere else
Team was great. In and out in a flash!
Their "climate controlled" units are like 90 degrees. The drive-through design is terrible - limited parking and the "drive-through" gets clogged with vehicles blocking access to the exit. Good luck trying to get a moving truck through there.
Very nice and helpful. Clean environment
Jill and John were so helpful!! Wonderful facility, very clean and easy to navigate.
Shocking. In 1 year & 4 months, same unit jumped 81% (near double; let's round to +$100). *Zero* changes to unit/space. Last visit, tipped past broken glass on the floor, no nearby areas to place any waste (was told "Go to Walmart and dump it there"), zero notice on increased rates at any point. This is a masterclass in "How to Fail at Customer Service While Maximizing Profit 101". (And yes, I am fully aware real estate in Plano and Texas, demographic changes (everyone moving to TX), etc. I'm certain there are more transparent and customer-centric services out there; this is not one of them.
They have gone up $100 each year since they bought out All Storage. I pay over $400 a month for a unit. RIDICULOUS
Update review after new owner
Pubic Storage customer service was extremely rude to my wife when she was trying to get help for my mother-in-law who was stuck inside the building due to the doors not working to leave. Thankfully another customer showed up before she had to call the fire department to get out, who knew how to reset the door. That customer stated that it happens all the time. I’m not sure in what world that would be acceptable except to this business.
Not ADA compliant
I’ve been using this location for a year or more and can’t use my units due to the elevators being down with no date that they will be back in service. I was told the stairs are open, but I’m a disabled veteran and can’t keep climbing stairs with heavy objects. They say that they can’t give me any other units either. I’m only giving one star because there’s no option for zero. Looks like it’s time to find someone else that can actually deliver on their end of the business.
Update
Public Storage has bought out this place and seems to be making some improvements but still has problems with elevators and the office staff both temp and permanent, lack in the customer service department.
The staff were very welcoming and Jill and John helped my family and I when we wanted to change membership. They helped us get the best deal on what we wanted! Very happy with level of customer service!
John was very helpful. Great customer service and I really appreciate his patience and kindness.
Jill was excellent, I would give her 10 stars if I could.
Alaina and John is FABULOUS VERY CUSTOMER SERVICE FRIENDLY AND HELPFUL THEY WENT ABOVE AND BEYOND