Public Storage Self-Storage Units at 2200 Avenue K, Plano, TX
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 42/moSmall 5'x5'
$ 42/mo $56Best Price Label
- Climate Controlled
5'x10'Online only price$ 49/moSmall 5'x10'
$ 49/mo $66Best Price Label
- Climate Controlled
5'x10'Online only price$ 52/moSmall 5'x10'
$ 52/mo $69Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 85/moMedium 7.5'x10'
$ 85/mo $114Best Price Label
- Climate Controlled
8'x10'Online only price$ 94/moMedium 8'x10'
$ 94/mo $125Best Price Label
- Climate Controlled
10'x10'Online only price$ 122/moMedium 10'x10'
$ 122/mo $162Best Price LabelHurry!
- Climate Controlled
10'x15'Online only price$ 154/moLarge 10'x15'
$ 154/mo $205Best Price Label
- Climate Controlled
10'x10'Online only price$ 163/moMedium 10'x10'
$ 163/mo $217Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 177/moLarge 10'x20'
$ 177/mo $236Best Price Label
- Climate Controlled
10'x15'Online only price$ 180/moLarge 10'x15'
$ 180/mo $240Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 217/moLarge 10'x20'
$ 217/mo $289Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 248/moLarge 10'x30'
$ 248/mo $331Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 348/moLarge 10'x30'
$ 348/mo $463Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Plano
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Plano Climate Controlled Storage Near U.S. 75
Storage units in Plano are located just south of Park Boulevard near U.S. 75 and a bit north of President George Bush Turnpike. Plentiful indoor climate controlled storage units and outdoor units with drive-up access are available in a wide range of useful sizes close to Oak Point Park and Nature Preserve.
Avid golfers can tuck away clubs in a 5x5 storage unit after a round at nearby Pecan Hollow Golf Course. The public course's championship holes sport multiple tees to appeal to every level player as you hone your skills.
Memorial Elementary families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Shawnee and Bob Woodruff parks. Behind the athletic equipment, kites, fishing gear and picnic supplies, pack in holiday decor and off-season clothing.
If you are expecting a new member of the household clear out space with a 5x15 storage unit. Capable of holding two rooms of furnishings, these are also a useful size if you are renting your place out short-term and need to clear the decks.
1201 Park Apartments residents and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit. Pack in couches, coffee tables, dining sets and surplus kitchen gear to keep common areas uncluttered. If you are in the process of downsizing, store furniture, decor, lamps and clothing in these storage rentals while you decide what to keep.
An outdoor 10x15 storage unit is ideal for stowing canoes, kayaks and standup paddleboards. Drive-up access means loading and unloading for more frequent paddling trips to Lavon Lake or Lake Ron Hubbard nearby. Your camping and fishing gear can get packed in along with the oars and paddles.
Homeowners around Plano East Senior High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. If you are in-between residences and still house hunting, these large storage rentals will hold the contents of a three-bedroom home.
For bigger renovation projects or when relocating from a large house, a 10x30 storage unit may be the best option. These storage units can hold seven-plus rooms of furnishings and are about the size of a two-car garage.
Plano Public Storage has ample climate controlled and outdoor options to meet a range of storage needs.
At this Plano Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 592)
We have been so grateful for all the help that Kim and Armando have shown us during our move! They are a wealth of knowledge and information- Kim is amazing! She stepped me through some crazy stuff that happened on the website! Kim’s experience in navigating me through my rental was awesome! She needs a big raise! She is excellent!
I've rented at this location for years. Kim has always taken care of me and my family with all our storage needs. She runs a professional storage service - she ensures vagrants and over-night stays are immediately notified of the rules & policies and GETS them OUT. Thanks for keeping me, my family and belongings SAFE at all times. This location, under Kim will always be a place you can count on for great service, consistently clean and safe in all areas physically, ethically and professionally!!! Well worth the drive from anywhere if Service, Safety and Cleanliness is important to you!
Kim was outstanding and very helpful. She made me feel right at home. Definitely recommend.
Do Not rent from this location!!! Kim is very fake… She starts out nice to get the business, but once you have been there was a while, she shows NO interest or concern to help any more and she is also Very Rude and “ Short Temper “. She has been there for sooooo long that she thinks she owns the place! Many believe she should be fired and replace ! It’s time!!! Kim must Go! The facility has it problems… Mainly because it is run by Kim … This location need a new attitude and fresh face with a new manger to service the customers effectively, throughout the lease agreement. People pay good money.
I love coming here. I am a returning customer because everything is so clean. Six years ago I came here to rent a storage and I met Kimberly and she is the same kind, helpful and knowledgeable person I met six years ago. Thank you Kimberly for your expertise.
Kim was such a professional and very kind and helpful
Kim was awesome! She answered all of my questions and was so helpful when I was in to rent my storage unit. I highly recommend this facility: very clean, safe, and friendly knowledgeable employees.
The lady at the front desk was very helpful and friendly!
We had a great experience at this location! Kim was very helpful and directed us to our parking, our storage unit, and helped with payment information. I would store here again!
Excellent service from Kim. She was very kind, patient helpful and professional. Was a great first time experience renting a storage unit.
Kim was awesome and very helpful setting us up with a new unit and showing us around. Very clean location, big elevators and plenty of hallway space!
Kim was AWESOME! Great service and super friendly :)
Awful, Awful, Absolutely Awful, I’m so disappointed in this location, my husband and I have reached out to management several times to let them know that someone has tampered with or tried to break into our storage and we have not been able to get into our storage. Management said give them 24 to 48 hours and they will get back with us to resolve the issue. We haven’t heard back from them, It’s going on two Weeks, We Faithfully pay our Storage bill on time Every Month, but we can’t get Good Customer Service?
Good storage facility. Kim is an excellent manager of the facility and took great effort to find me a suitable storage space - greatly appreciated the assistance. Would recommend highly!
Kim was super nice. She was great with move in and move out. Had our stuff here for over two years and everything was great. Highly recommend.
Awesome service Kim I appreciate your patience with me you guys are awesome
No complaints, overall it’s a great place for extra things at the apt. One thing I advice the management. Check for damages before you rent out a unit. Mine had not been check I assume but was turned over to me with wire ceiling hanging down towards the end of my unit. Thanks.
Everything here is running smoothly with Kimberly at the wheel! Give her a raise!
Ms. Kim was awesome and went above and beyond to help me in my time doing business with public storage. If you have any issues she is on it and definitely does more than the average employee. I'll happily use public storage again if Ms. Kim is taking care of me!
Kim was amazing with helping me and my brother out!
Super helpful, quick, and kind customer service!
Kim was super helpful.
Kim here is absolutely amazing
Kim was extremely helpful and knowledgeable. Excellent service all the way around. Bradd
Kim was very helpful answered all my questions as this was my first time renting a storage unit ever. I wasn't sure what size, she helped me decide
Kim was amazing, she helped me get everything squared away. Great place to store your valuables.
I am a returning customer at this location at Kim is just awesome very helpful and there if you need her. I will definitely recommend this location to friends and family !!!
Adam did a gr8 job setting us up with 3 units. Polite. Helpful. Knowledgeable about all the security features.
I was told, as were others that day, that they do not have enough dollies available for use, that the office is not open regularly during business hours, and Tara (district mgr) was no help whatsoever. She did not even bother to go look at any of the entrances for a dolly. They overcharge and underdeliver, and they are rude and condescending.
Staff are not available when needed, nor are dollies, which are supposed to be, and they have doubled my rental rate since Jan 2019. And despite claims of "climate controlled", it was well over 80 degrees in there the last time I was there...probably closer to 85.
Kimberly was very helpful and made the sign up process super easy. The space is very clean and well lit.
We have had the best experience at this location thus far, and we have Kim to thank for! She has always been so helpful and truly cares about her customers. Consistency is key and Kim is killing it! Great follow ups with all inquiries and very personable. I know I will be a long time customer here. Thank you Kim!
*edit: 5 years later and my opinion has not changed - my stuff was in excellent condition the facility is still super clean and the staff is amazing. I would use this location in the future if I ever need it again! The facility was very clean and Courtney did a great job getting us set up. She was professional, efficient, and pleasant to work with.
Friendly and efficient! Just what we needed!
Kim was amazing!
Pros: -great app to open gate, doors, & elevator—especially for the Texas summer! -elevators have been fixed for a few months now -They bought ~4+ new large carts (for two of the side entrances I use): those really make moving in/out a LOT quicker, and having so many helps others are there -clean, climate controlled, several options of sizes -easy access a block off I-75/North Central Expressway -Pay for their $25 lock: it’s more secure than the cheap 2 for $20 ones I got at W-mart Cons: -I don’t recommend using the south entrance from Ave K (the one right by the side gate): the concrete ramps up & then down, threatening to scrap your underbody. Use either of the two entrances to the front parking lot just north of it and just drive to the gate. (That also gives you safe time to pull your phone out, start the app, and be ready to open the gate when you get to it.). (Just watch for walkers from the retirement home next door: they like to walk in building’s shade in the morning.) -Hope he elevators don’t go out again (maybe just pandemic supply chain delays?) -Be a good tenant and out the carts back in the inside entrances when you’re done with them, please?
Kim was very helpful in moving my unit to a smaller unit. Saved about 50% on all that extra space I wasn't using, and they can rent out my old unit for 20% more than I was paying for it haha. Thank you for your help Kim!
This location has THE BEST people. Kim, the manager, and her staff are extremely professional and thoughtful. I have a long list of things she has done to help The Campus of Care Global Healthcare Corporation. But yesterday, Kim helped us tremendously. We left a pole with wheels outside our storage unit and she thought quickly. Instead of tossing it out, she held it in the office thinking that it belonged to us. She knows her clients and we appreciate that. Our research institute supports women and children, and the units are used to house diapers, wipes, formula, sanitary products and medical supplies. In this pandemic our work has proven to be most necessary. Kim saved us from having to order a new leg for the steel shelves. Thanks Kim for a job well done.
Number one place
Kim at public storage was super helpful! I made a little mess and she offered to help clean it up. Thanks Kim! O
Kim and Adam Are awesome and good help They are good people
It was Kim who brought us here, with her endless patience to our questions. Unlike others, this facility is air conditioned, fitted with sprinklers, and regularly patrolled, so we hope that our precious belongings are safe. Kudos to Kim and Adam!
Kim always greeting me with a smile and good service
I have had a storage unit at the 2200 Ave K Public Storage for nearly ten years. I am always delighted with the customer service! Always Helpful! Kim and Adam are always ready to help and provide truly friendly and professional service. Thanks guys!
I would recommend renting from this place for anybody who won a great storage with an awesome location and Kimberly and Sally are the best to talk to and very knowledgeable when it comes to the unit you will need. and any special pricing that they have available these are the go-to girls will definitely do business again.
Second time renting here and kim has always been super helpful! Definitely recommended.
I used this facility for 7 years. The staff was always friendly, helpful and professional. I remember receiving a personal call making sure everything was okay with my unit. One year later, I return to find the manager, Kim giving the same wonderful service.
Opened a storage building this past Sunday. Latasha was great signed me up fast. She explained everything to me and I got in on a great rate. She also let me run home and grab my own lock instead of buying one from her. She showed me a few units and it was fast and she had great customer service. The whole staff was great at this location. I have one note and its for the DM of the property. I think you should be able to price match the locks you have to have. You can get them cheaper other places I think if you priced matched it would allow you to buy everything at one place. Update They have increased the rent recently. I think my storage building rent increased 20 dollars a month. I pay almost 100 dollars up from 76.
I want to give a big shout out to Mrs.Kim!! Every time I come to my storage she is always so nice, friendly and very helpful. The entire staff are so pleasant and they always greet me with a welcoming smile. I'm glad I chose this Public Storage.
Kim does an outstanding job to help us with every issue we have and help us solve our storage needs! Thank you for your outstanding customer service!
Much lower price! Needs lighting in 10x20's. I originally thought this PS location went up $170/mo. My mistake. The PS on Audelia went up $170/mo. We moved out of that new shocking price increase. People are getting pushed around lately by rude rent gouging. Not the "America" we want. Disrespectful. Bring your own 4-wheel cart, & your own 2-wheel hand truck. These are often stolen from PS, so...2200 K Ave is nice.
Someone stole all of the dollies that public storage provides for moving. They have not replaced it and is extremely inconvenient. I'm paying way too much for storage space that has no way to move.
I just moved out of PS after finding a home, but must give a shout out to anyone looking for a professional, friendly, and efficient experience. Kimberly took care of me from the start and saw me off at the end. Showing people you care matters. Thanks for showing me that some companies still "get it.
My day begin with an eviction so the day was going by fast at all... However I was very happy to get my things in storage....the process was very fast and simple with Kim help... Great Customer service.
Kimberly at public storage has been in All Star she goes above and beyond communicate me when I'm going through difficult times and trying to keep my stuff with my deceased mother has had stuff in storage here for many years she goes above and beyond to make sure I don't lose my stuff you guys get paid and everything else I would definitely hire her and any family member that needed something is there like her thank you good
Kim is the best!! She helped me so much. The facility is extremely nice and clean. Thank you Kim and Public Storage.
Kim was absolutely awsome.
Excellent customer service provided by Kim. Took time to help me find just what I needed.
Great staff. Clean facilities. Good location. Rents are pricey; but, with climate control, pest control and quality units, it's worth the extra pennies. The one MAJOR negative is they don't have hand trucks. They NEVER have carts available; NEVER!!! Bring your own flat bed hand truck.
When I was searching for a storage building i came across Public Storage and the process was very quick and hassle free, I booked a reservation looked at the units and then I picked out the one that was best suited for me and my belongings. Thank you Public Storage
Kim. You are wonderful. I’d like people to know what true service is and you, Kim, are it. I had a crisis situation that needed immediate attention. Though she was busy with a few other things, she handled my situation with speed, accuracy, courtesy, and compassion. I put the stress on her and she handled everything with no sweat and a great deal of professionalism. Thank you for your hard work and dedication. Truly thankful for you.
I have used multiple Public Storage facilities and never had any issue. I use this one and there are NEVER any carts to move stuff, doesnt matter what time, business hours or not, any day of the week- NEVER any carts. I'm paying monthly and should have access to my stuff and a cart to move things in and out at all times! Take your money and stuff somewhere else.
10 star service for Kimberly
Kim is great!
Well kept areas. Easy access to gate elevators & unit with your specific code.
Kimberly is awesome, very helpful and understanding. I was very satisfied with her service. May God bless her Amen.
I secured my unit right as everything started shutting down in 2020. I was in a rush and looking for something, clean, indoor, reasonably priced and in a safe location. This Public Storage was perfect. Shoutout to Kim the Property Manager- you and your staff service with genuine care, and make things so easy.
Great and clean service. I received par excellent customer service from Ms. Sunday and Ms. Kim. I hate I have to relocate from this particular location!
Great customer service and friendly smile, Kim is great!
Great place. Sunday was great, she helped me and answered all of my questions.
Sunday was so helpful with helping me figure out what storage would best suite me. Definitely would recommend this location. Five star location all day long. Thanks again Sunday!
Tragically disorganized. Especially their web site. 1 star is too much.
I rent at the kiosk property and needed some help. Kim was very helpful and I appreciate it.
Highly recommend this location. Easy access and for 1 year we had Zero problems! Staff is super friendly and ready to help!
Kimberly and the team are a first class that support their clients with clean controlled units and great pricing that I highly recommend.
Very professional staff
Clean and safe environment with great staff ! Thank you!
Kim was a great help. I got in few mins before closing but she helped to get a storage the same day. The best price near my area.
Moving is overwhelming but having some place to get boxes and supplies is great. That we are greeted every time with a smile and support is amazing!!! Thank you Kim and staff ❤❤❤❤
Kimberly is a great manager. Thanks for the great service
Kristie was very kind, helpful, and quick. She was able to find me a second unit, and was very kind during the entire process. As I was working with Kristie, Wendy was also there and she has a wonderful customer care attitude. If you need a storage unit, and want great customer service, look for Kristie and Wendy!
Kim was wonderful and amazing today!! She was so patient and helped me pick the perfect unit for our needs. Thank you Kim!!
Kim is the best site manager ever! She has been extremely helpful every time we needed her assistance. We thank you for EVERYTHING KIM!
Kim and Kristie are awesome. I have used PS for over 10 years and needed more space. They helped me find a larger unit. They are always helpful.
Kim gave me the best customer service I've ever had she definitely deserves a raise
Kim was very pleasant. We had a great no hassle experience here. Clean storage and elevators a plus. Would definitely rent here again!
Kim is fantastic!! She helped me secure 2 units after we were displaced by the winter storm in February. She made the process effortless and I was done in no time. Thanks Kim!!
Kim in the office is fantastic! Always so helpful. Overall this was a good location with a reasonable rate.
Kim was awesome I’ve been here since 2013 and Kim’s always been great to me
Friendly and helpful! Thanks Kim!
Un lugar nuevo
Very clean. Was able to book online without having to contact anyone in person, and had immediate access to the unit I rented. The unit is also inexpensive. Would definitely recommend to everyone.
Kim was super helpful! The storage unit was clean and the facility was super efficient to get everything in and out. Would recommend this storage facility to others
kimberly is amazing she's so upbeat and helpful she helped my girlfriend and I out alot she helped with boxes we needed and paper wrap that really helped us alot also we definitely love her customer service skills get more people like her talkative energetic and full of life
All went well , in checking, pleasant staff. Quit a large set up, very clean and secure. Mine is on 3rd floor , quite a long walk for my age, but a good price. I forgot to ask about carts where I can get them and I hope that its not and extra cost. Otherwise I will not be able move in and out.
I'm taking a time out to commend Kim at the Ave K & Park location. I've been a tenant here for a long while and I've noticed how attentive she is with everyone, very helpful, knows the intel of her job and brands it all with integrity. Just the type of equity the world needs. Quite an asset you are Kim. God bless you! Darren 🥢
Kim and Kristie were amazing associates. They stayed over to help me with my storage unit. Very genuine group of women with great attitudes and personality!
Kim and Kristie were absolutely amazing, attentive and thoroughly professional. Unfortunately I only needed one unit, but would have gladly rented multiple units.
Kimberly is the best Nice and professional about any questions.
Kim and kristie were very helpful and great employees. Best experience ever.
Kim was amazing!! Extremely helpful and sweet :)
They are starting to let the maintenance go. Today: one elevator not working. Several lights out. Vinyl on floors tore up. Good thing they are reasonably priced and the it would be a pain to find another place because otherwise we'd be out of there.
Alana was so helpful and kind . They are lucky to have her .
Kim was great. She helped out with a complex transition to a new unit and really went the extra mile. She made it easy. Great customer service.
Kim was so helpful and kind! I had the best experience with her getting me all set up with my storage unit. I highly recommend this location. Thanks Kim!
Very professional and clean.. staff is exceptional and professional with any questions and help. Thank you
Great managing team. The owner need to invest in more carts.
Kim she is the best worker, she work really hard and always very helpful,
I have had a wonderful experience with Kim she very nice and always helped she deserves more than 5 stars 🌟
Kim and Alana are the two best managers in Town! Super friendly experts at all of the PS dynamics! If you have any problem they can solve it...... they have gone the extra mile every time I have had to move! Quick easy access to the location always, clean, easy access to the unit! The unit is perfect 10 x 10 stores an entire apartment! Super friendly Lovable girls....... Your gonna Love this place.......
Working with Relief Manager Wendy today was an awesome experience. She was very knowledgeable, had a smile the whole time & even helped me with moving into the other unit. I Love her customer service & look forward to working with her again! Customer service is an artform and She went above and beyond!
Shout out to Wendy at Public Storage on K Ave. She was a God sent and went above and beyond great customer service to help me resolve an issue on a Sunday! Thank you again Wendy!
I had a great experience with this storage facility. Wendy and the rest of the staff were friendly and very helpful. I would definitely recommend them to friends and family.
Kimberly, Gabriel and the rest of the staff are Awesome and storage facility is always clean and well managed!
Wendy was super helpful getting us a bigger unit and transferring over from our ld unit. Kim and Wendy’s knowledge of different package deals for their moving boxes was insightful and helped us narrow down the best deal for us. Thank you Wendy and Kim!
Very professional staff, storage units are very clean and overall process is very easy. Thanks
From the first time I called, to moving my belongings into storage, Kim made the process super easy. She drew a map for me, answered my many questions and provided exceptional service and made the experience a pleasant one. She also went above and beyond to accommodate unit size changes I needed. I highly recommend Kim and Public Storage.
The ladies in the office Kim and Alana are the best , helpful and friendly! Highly recommend this location if you need storage !
Miss Kim is so helpful and always very friendly and happy. I have used this facility and Kim’s service for years with multiple units and it’s always a pleasure working with her!
Worked with Alana ! She was super helpful with a refund for a deposit after I pd and did not need the unit!
Kim was amazing and showed me everything with great professionalism! 10/10
Kim and Wendy have made everything so easy for my move!
Wendy and Kim are awesome! Thanks guys!
Polite staff, willing to help sort out issues. I had a problem with my account and once it was identified they quickly called me and credited me back the difference against my next month’s rent. The on-site manager turned my experience around 100%.
Kim and Alana were great to work with.
Clean, temperature controlled, raise rates 30% everytime contact rolled over. Put a shed in the backyard for the price of a year and a half of rent here.
Had trouble with my gate code after getting my e-rental, and Kim was amazing with helping me! Thank you so much! :)
Kristie and Sunday the best needed help after being sent from another location got me right in, and out. Super generous even gave me insight on a part I needed for my trailer would recommend anyone to visit this location only
Very nice and helpful people working there, and the process was quick and painless. Highly recommend.
Storage was safe and clean. Personnel, Kim, was great to work with. The elevator is was a challenge.
Kim and the staff is so amazing! Thanks again for all that you do for my family and I. We have been here almost 20yrs now and you have been GREAT to us!
Kim is very helpful & knowledgable, also with pandemic protocol. Thank you
Thank you Kim and Alana for your amazing service and making this a very smooth transition ♥️
Kim was awesome. it was so fast and easy. Thanks a ton. Making storage less of a hassle.
The unit I rent is a climate controlled unit. The facility management team does an excellent job of keeping everything clean.
I love this place. Kim is the one helping me. 100% recommend
As for a beginner of renting a storing unit, Kim, the manager of the Public Store 2200, served me well. Also, she patiently answered and explained all my questions in detail. Thanks for having her to assist me. I am happy to have her to help me with my rental needed. Lastly, I recommend others who need to rent a warehouse can come to consult with Kim.
Alana helped me through the entire process with patience and grace and aplomb, as would be expected from some one with a name as lovely as Alana. She is a for-really-filly and a right-on-fawn and a white-lightening-bolt-colt with studs in her blood and pyromaniacs across her mast!
Kim and her staff have been amazing during my time at public storage. Always very helpful with everything I needed. Also very helpful in getting me a storage shed that fit exactly what I needed and helped make the process run smoothly. I also felt vey safe here which is something I really look for since I have to go to my storage shed daily for work. Go see Kim you wont regret it!
Kim and the staff are friendly, professional and efficient. I have been doing business at this location for 11 years and Kim always comes through.
This Public Storage location is awesome. Would definitely rent here. Kim is amazing and personable. I would recommend.
I would not recommend anyone getting into any relationship with this management. Story seemed to change over time, over what the rules were, in a 72 hour period. She told me one thing but would tell my father a different thing, and create conflict.
Absolutely love Public storage by far Kim is my ultimate favorite. Always remembered who I was when I called and came in, always helpful. My property was well taken care of, surveillance is very well! Reminders on point and information always handy. Highly recommend this location in Plano 2200 ave K.
Awesome experience from start to finish. Brianna has my unit waiting for me when I arrived, and helped me to figure out what would best suit my needs since this was my first time with a storage unit. This PS location is bright and clean, thank you for all the help Alana & Briana.
Clean, fantastic staff who are really helpful. The best Storage unit I have ever used!
I had a beautiful experience!! Kim and Alana was very professional, nice and helpful. I was very happy
Great experience over the last 4 years with the awesome ladies at Public Storage. Kim, Bryn & Mindy are great. Next time we need storage we will be back!
Upon my arrival, I was greeted by this nice young lady Ms. Mindy. Still unsure if I wanted to purchase a storage unit, Mindy was very pleasant and presented all of the prices, gave me a walk through and let me know what my options were just incase I chose to utilize their storage space. Thanks Ms. Mindy for a job well done! :)
We used it for 14 months, place is good and maintained well. Kim helped us though out the process.
I have to say Alana is the best! She helped me out so much. She was so knowledgeable and helpful. The units are very clean and I feel my belongings are in a good place. I highly recommend Public Storage for all your storage needs.
Kim is the best, awesome customer service!
Thank you Kim and Alana for all your help and great service.
Very clean and secure storage unit. Bryn was super helpful and extremely friendly :) highly recommend!
The staff was fantastic! Bryn and Sunday were friendly, efficient, and made everything easy for me. The facility itself is clean and secure. 5 Stars!
Bryn and Sunday were awesome. Happily took me on a tour of the building and showed me 2 different size units so I could choose the best one
Alana helped us with all of our needs. Very friendly and courteous. Thanks for all of your help!
Clean but they start off low them raise the price like every time I turn around. They wait till you move in and raise the bill then you stay cause you don't want to move it again lol
May experience with Dana was great!!!
Alana was absolutely awesome!
Great knowledgeable people here and great prices. Thanks y’all!
Kim the store manager is amazing after a year of business I am satisfied recommend
Great staff and well maintained facility
Kim was very helpful for my husband Erik and I. She made the rental process easy and super fast.
Seems to be great so far. Great price for size. Bryn was great and worth the experience all in all !
Kim provides excellent customer service! She is very friendly and extremely knowledgeable about all aspects regarding Public Storage.
I had made an online reservation but needed to make changes. Kim was extremely helpful and accomodating to our travel changes. Once arriving she got us all set up for when the rest of our things arrive. Kim walked us through all the details. Thanks!
Kim always remembers my face, her and the staff is always helpful!
Excellent service very helpful and professional
I had such a pleasure working with Brianna and Alana! They were very helpful and patient with me. Thanks ladies!
Briana and Alana were friendly and great help today made experience fun!
Kim does an awesome job when I have questions or concerns.
Latasha at this location is a Star, she helped my husband and I get a storage almost at the end of her shift, we literally were very late to get this done but she didn’t once complain, helped with the paper work and gave us all the codes we needed to access the place, she’s our hero and I just wanted to appreciate her for knowing what true customer service is all about. Thank you Latasha!
The women here very very funny, professional, and classy. I will be very happy o do business with you guys going forward and in the future. Cheers!
Kim was awesome at check in! Very informative and helpful. Nice facility too.
Five and a half years ago, after the passing of my mother; I was forced to rent a storage unit for our possessions. I chose Public Storage because my mother had used its services in the past. Luckily I landed at the facility managed by Kim, whose care, compassion, and concern made the process easy and bearable. That was just a small part of her talents that is attributed to her professionalism she has shown me throughout the years. And as I weigh through my mother's possession five and a half years later, those same traits and more are still are still exhibited by Kim and Alana. They are excellent representatives of your company and provide the perfect experience between client/business.
Assentalating services by Kim 29140
Looking for storage online and decided on Public Storage with Alana and Kim. They were awesome, very informative, patient, and friendly. When looking for storage try Public Storage.
Great customer service over the years from Kim & Alana!
My son rented a storage from Katie this AM and also nothing but kindness and amazing help from her!
Kim is the most wonderful manager in the world, she's very efficient and knowledgeable about the property. Thank you!
Brianna was superb. Though I didn't want climate control, she helped me find a convenient location nearby with zero hassle that fits my needs. Legit, efficient, and cool.
Alana was absolutely fabulous and showed me all around the property. She was pleasant, courteous, and efficient. Couldn't ask for anything more. Thanks!
Secure, climate controlled location with outstanding staff. Would not hesitate to use again.
Tara and Kim were wonderful, super helpful and informative. Thanks!
Thank you Kim for three years of watching over my stuff safe in your hands
Wonderfulnppl and nice clean atmosphere
Kim was super nice and efficient in helping me rent my storage unit.
Excellent staff and service! Highly recommended!
I made a google account specifically to write a review for Alana. That alone speaks volumes. The customer service was excellent with a nice friendly staff. The entire process was simple and easy from beginning to end. Alana quickly filled out the paperwork and showed me my storage. She efficiently covered all pertinent items and went above and beyond. Thank you alana
Alana did great with assisting me to open my storage unit!
They are always willing to work with you no matter what the circumstances are. Loved the staff. If I ever need another storage in the future will consider public storage again.
Kim was very absolutely wonderful, very helpful, efficient and friendly . Thank You so much Kim.
Service was great , Omar did a wonderful job and Kim was very helpful... facility is super clean. Great customer service and amazing prices. Definitely recommend this location
Kim was very helpful and personable. Great service.
Alana was very helpful and made the checkin process very quick. Would definitely recommend!
Brianna was amazing! Super helpful and great space
Fast service, clean place, and friendly helpful employees.
The manager Kim goes above and beyond to serve her customers. She came to meet us at the facility and problem solve. She did not leave until everything was A okay. We are grateful for a safe place to store our business belongings and even more so for the spectacular costumer service!
Awesome staff, most beautiful girls! Kim—manager a delight⭐️🤩
Kim was great! She was very informative and helpful through the whole move-in process! Keep up the great work Kim!
Great customer service! Kim was awesome! We like this facility and have used it often.
Latasha and Kim were so great to me opening up a new storage unit. It was fast and easy! Great way to show a man a women can do it all!!!!
I’ve been a customer since the Wylie storm. Kim has been simply AMAZING!!! She’s prompt, courteous, and honest. I thank you Kim for being such an amazing person. Customer Service speaks volume now days. You ROCK!!
Alana was awesome. We decided to move Thursday night and signed our new contract Friday morning with Kim. Easter Sunday, I came in to move my stuff. Alana was here by herself but was very communicative and very very helpful. SHE WAS AWESOME. If you want additional details, please feel free to call me.
Kim and Alana are great! Y’all are awesome!
Came in today to check on pricing, I have rented at this location off and on for years. I always come back for the great customer service these ladies always show me! Kim and Alana are rockstars !
Very sweet and helpful. Kim helped me.
My grandmother was dying so my family and I moved her belongings from a large unit to a smaller one. Opened the new one and closed the old one same day. I let the reps know what the situation was. I waited patiently for the refund for prorated rent on the large unit, which I was told I would get. Nothing. When I called, I was told by the rep and manager that it wasn't put in their system as a transfer so I forfeit the whole month's rent, over $200. I told them I told the staff what we were doing so it's their staff's fault for not putting it in as a transfer. Around and around and they refused to give me my money back. I got the district manager's number and left a msg. No return call. I will be moving out and never coming back. They are playing semantics and stealing money. I will tell all friends and family to steer clear. Also, some boxes had water damage from a crack in the back wall of the unit. The crack and surrounding wall were wet. So don't expect your belongings to be safe from water damage in this indoor facility.
Alana was awesome and very detailed on the steps to getting a unit. Very well done.
Latasha and Kim... Were exceptionally great and took care of everything needed. They were very friendly agents and I will come to rent if so be.
Kim was awesome and really helpful! We got exactly what we needed. Thank you.
Kim and Alana are the BEST!!!!
Kim was awesome!
It was a great experience, having rented from this location. Kim was professional and courteous with good customer service skills.
Sheila at public storage treated me like a special person. My experience was delightful and courteous. I was amazed at how much I was treated like a special person. Thanks Sheila!
Alana was super helpful and fast in setting up a new unit for me.
Wendy and Kim were super friendly and helpful in getting a unit set up for my parents out of state!
Wendy was very professional and personal. Excellent experience. Highly recommended
They were really friendly nice and work with the customer with professional manners
Overall it was good. The only thing is if you borrow a cart from them the easiest way to return is to walk it back, depending on the weather it maybe a hassle. The staff was helpful and easy to work with.
Happy with location, price, and service. The process of reserving and signing was efficient and quick. Customer service means a great deal to me - Kim and Briana are happy, pleasant, and very helpful during the entire time from answering questions thru the entire signup process. Location is clean, good condition, and great access to main roads.
Kim is awesome! Whenever I have question she always takes good care of me.
Kim heLped us out immensely, made getting the storage simple quick and easy. Strongly recommend!!!!
Kim is awesome. Great customer service
I LOVE KIM AND ALANA!! Fabulous staff and superb service....highly recommend this location!
Kim is great.
Kimberly is the Best!! She is wonderful and very competent!!
Great storage facility! Mgr. Kim gives awesome assistance and superb customer service.
I was looking at this location online and within 5 minutes of locking in a great price I got a call from the manager, Kim, to discuss my quote. I decided to come in to talk about in person and 20 minutes later I was already moving into my unit. I'll recommend this location to any and everyone. Exceptional service.
Kimbrtly very attentive and professional
Alana is awesome ! Always helpful and friendly
Awesome Service Kim and Amanda!
Taiesha is Very polite and helped me get set up for my unit today
Alana , Brianna, Kim are absolutely amazing! I looked at other places but came hear and will always use this location! thank you ladies for rocking like you do!
Alana , Brianna, Kim are absolutely amazing! My bf looked around at other places but we came here! They go out of there way for us each and every time! Just came in today and got another unit from them! love these ladies! thanks for going above and beyond!
Brianna, Alana, and Kim gave great service.
I looked at this location online and I thought it had a great price. So I booked it. I drove 40 minutes to go get it setup and meet with the employees for a brief tour. They show me the unit I agree and we start filling out the paperwork, we get almost to the end when they tell me I need to have insurance and now the great price is not such a great price. No mention of this requirement when I set up the rental online. No mention of it in my paperwork. No mention of it when they called to get me into the unit.
Front office staff was great with helping me on my move in. Definitely recommend this location. Taiesha got me all set up & showed me around and Misty helped with some additional questions. Both were fantastic and friendly!
Fantastic experience. Clean and easy.
Great service from Kim!
I called while on the highway coming in from Atlanta, GA. I talked with Kim and she set me up with a unit and waited for me to arrive. They have been great since I got here in April, 2018.
Kim and alana, great customer service. Nice
Kim and Alana are awesome! Great customer service..
Convenient location, very clean and well maintained. Managers Kim and Alana clearly explained everything about renting a unit and have been extremely helpful when we needed assistance. Would definitely recommend this location to anyone in Plano looking for a storage facility.
Kimberly was very helpful in making arrangements to move from a smaller unit into a larger one. She made the transition seamless and stress free. Very helpful and courteous.
Kim was excellent in customer service, explained in details the different options that fit my needs, guided me to select the storage unit, and reviewed the charges. The property is very clean. I will do business with this location again.
Kim has been such a blessing and I chose this location because of her. Super friendly, caring, knowledgeable and helpful! You all are blessed to have her!
Alana is so nice.
Kim and the staff are great
Great service and super friendly staff :)
Awesome place, great staff and CLEAN
I give a 3 because they are most expensive storage units. UHaul is a third of their price
Kim was very friendly and explained the facility like a pro.
Alana thank you so much for making my life easy. #Lazymode101
Kim was totally awesome!!! BIG smiles GREAT personality Friendly service. Thanks Kim!!!
Kim was very friendly, knowledgeable, and efficient. Rental was accomplished quickly and easily.
Alana was great! Exceptional customer service at its best! Great job!
We leased a unit on Tuesday, July 17. Kim was great! She made the process extremely sooth and easy for us. It was a pleasurable experience.
Alana was absolutely great!! Wonderful customer service and great attitude. Will definitely recommend this location.
I love this storage unit. All the other public storage customer service representatives are either rude or don’t want to answer any questions that should be answered.My family have been going to this one for years no problems. Big shout out to Miss.Tiffany today for making sure everything was ok for me when I went in to look at my unit I’m glad they made everything meet my needs. I’d recommend this place to anyone and everyone.
Sketchy. Their rates change according to who knows what or why. An 80 dollar unit quickly became a 120 dollar unit. Asked for a more affordable unit. They said they would call when one was available. No call. I've been late on payment a few times just because I forgot. My bad. But, still, the late fee is outrageous. Wish I didn't need to use them. But, they know I do and they take full advantage.
Great place for a storage unit. Kimberly, the manager, was super helpful when my reservation didn’t show up in the system and helped look it up via my confirmation email. Friendly and efficient, just what you want at a business like this.
This was my first time moving out of state. I am a teacher and there was no way I could fill all of my classroom items inside of my townhouse so I was able to call Public Storage and get a reservation immediately. When I got there I was greeted and Joannel was so helpful. He walked me through all of the steps and showed me multiple storage units. He was very polite and offered much needed help. He even welcomed me to Texas! Great experience and I would totally recommend this place to anyone in the Plano area. Awesome job Joannel!!
Kim, Wonderful personality, helpful and professional ! When coming in to make a payment, she is always so sweet. Kim is the best.
I just moved in today, and even though nobody wants to have to store their stuff, it’s been great to deal with Public Storage. Kim was very helpful, kind, and explained things very well. And the prices are great right now too! Check them out!
Raised rent without much notice. Temperature is too hot. Was already paying too much for heat. Trying to contact mgmt but they won't call back.
This place is awesome. They can help with anything you need. They make everything so easy.
Have had a great experience at this Public Storage location! Renee is always very friendly and helpful!
The staff here is amazing and really want to help you address all your needs. Kim was especially friendly and her service was outstanding
Ian sooo happy with the staff and the way the facility is run
Kimberly is Awesome
Great customer service by Kim at this location she always works with me when something comes up in my life and I will be late on a payment she always works with me, always has a great phone manner.
Brent and Kim are very awesome people and I love keeping my stuff in public storage great job guys woo
Great experience. Needed it for all of our belongings as we were between homes. Mover originally said we needed a 10x20 then it didn’t all fit... Kim and her team immediately got us another unit close by. Easy access for a semi if your movers use one. Move out was nice and easy. Would highly recommend.
Renee was very friendly and helpful during the check in process
Alana was great! She was very helpful and informative!
Customer service is great. Kim listened and responded to questions/complaints.
Kim and Jennifer are amazing and very helpful great customer service by the way.
Horrible service. I looked online before going in. Was then harassed for days till I could get in to see the unit. The next day i was accused of sleeping in the unit and threatened to be evicted. There is video proof that we didn't. Also it's a 5x5 and we are both nearly 6ft tall. That wouldn't work anyway!! Told bu the manager we weren't allowed to use their public restroom. Never fully moved our items in because I was always afraid we'd be locked out!! Got glared at everytime we were there. Wrist experience ever. Will not give money to public storage again!!!
Kim was so helpful. She watched my reservations and was able to keep moving them for me since we were coming from out of town. Would recommend this Public Storage facility. Ask for Kim, she'll take care of you. All of the staff was super nice and helpful as well.
I have been with the facility almost 3 years. My experience with Kim has always been very positive and she remains the same cheerful, helpful person today as she was at the very beginning. Thanks Kim!
Been storing here for YEARS. Kim is the best :)
Wonderful experience with Kim after a very trying and roughy moving day. A+ service.
Great experience! Kim & David provided excellent customer service.
Great customer service from Kim!
Miss Kim was very efficient and made this moving process super easy and stress free!!
I have really appreciate the professional knowledge, security, cleanliness, support, and friendliness from your management of this storage complex.. It makes the inconvenience of my storage, not be such of a hassle. Thank you! Keep doing what you do. I will definitely be referring this storage to others.
5 Stars !!! Kim is the best and will help with anything and everything.
Kim was awesome and the storage unit was a great price and perfect for what i was looking for!!
nice very clean facility. be careful of any of these places. check your rates. cuz i thought it was 1 month free. it is not a calendar month nor is it 30 days from when u started it is only for however many days are left in the calander month. check your rate n contract
Gated public storage with climate control
Location is very clean.
Nice and clean
Wonderful service and Shelby was very helpful and professional!
Kim has been a wonderful and attentive to my needs concerning my storage. Thanks for the superb service over the years!!!
I couldn’t get ahold of the office where my unit was and spoke to Kim at Plano location, she was nice and helpful, and is still helping me get ahold of the Public Storage where my unit is.. Thank You Kim !!
Answered all my questions and was helpful.
Have been here many years. Kim noticed that my rate was really high and put in a request for a reduction. It came through big time. They (Kim) were super. Really like this place.
Kimberly & her crew were always helpful
Kim was super nice and helpful!
I have never needed a storage unit before, and Kim at Public Storage helped walk me through everything to get one rented out. She had excellent customer service, went over all the fine print and details with me thoroughly and made sure I didn’t have any question left unanswered. I recommend this public storage and KIM whenever you’re ready to park your belongings somewhere :)
Great place for storage. I moved from another location and KIM has made working together a true personal experience. She is dependable, prompt, honest and full of ideas and recommendations while ensuring customers are compliant and belongings are safe. She's the reason why I have remained a customer at this location - will not leave!
I was in a bind and had to store a bunch of my mothers things after her move and I found this storage unit in the knick of time. The service was excellent and the rates are affordable. I couldn't be happier.
Been a customer here for 6 months rented 2 big 10x30 units outside and 1 10x20 climate controlled inside. Staff and manager Awsome ladies with great customer service! I highly recomend this location very clean and safe.
Great people..nancy and Amber were very welcoming..relieved that the facility has tractor trailer access (big plus)!!
Kim is AWESOME! She got me settled very quickly! Would highly recommend!
Shelby was very nice, knew her stuff. In and out quickly.
Excellent customer service...Shelby... Alana and Kimberly were fabolous... they were the only reason I agreed to book with this location
Alana was good help yesterday and when came today she help me alot. She is best. Kim and Shelby is wonderful there self. Those three women is good as gold. Thankyou i will Make show i get peoples come here. Thankyou again
Exceptionally clean, looks like a brand new facility but I know it's been here for several years. Office staff is great. Shelby quickly took care of me and explained all the contract details. My 10x10 climate controlled locker is on the first floor and the first month is just $1. Can't beat that deal!
It's big & secure
Nice staff, very helpful, willing to help you, and also very polite.
Kim was excellent help thank you so much.
I was assisted by Kim and she was delightful to speak with and very thorough with the information. I would recommend this location / Public Storage. Thank you
Went by the Ave K location today and got excellent service from team member Kim. Thank you!
We have use this facility Wednesday 19 for personal household items, Courtney and the rest of the staff were very helpful, nice and professional to my wife and i. Thank you !
I've been a costumer here at Public Storage in Plano for sometime now, and me & husband has love the service the manager has render here. Her staff show a reflection for her in every way. Thank you Kim and staff for a outstanding job in customer service. You've made this time the best.
I needed a large unit in pretty short notice. I went in and spoke with Courtney and she got it all handed for me right then. They were so accommodating because I needed to be able to access my unit later than their usual hours and Courtney was quick to offer a solution for me to be able to do so. I felt the communication and the complete transparency of my lease agreement made the whole interaction a remarkably seamless and easy experience. I would a 100% recommend them to anyone who needs to find a storage unit.
Great customer service
Deanna did an awesome job! Thank you for all your help!!
Excellent customer service! Kim is always so friendly and helpful. Recently, Courtney, made an extra effort to help me and I really appreciated it.
Rhiannon was so helpful!
Kim is wonderful and love her customer service.
The customer service was great! Nancy was very helpful in getting exactly what we needed .I will definitely recommend to my friends and family.
Reanna and Kim were amazing and very helpful in getting me the correct size unit for my needs. Both were very professional and kind. Thank you again
I called several self-storage facilities and promptly received a phone call from this location. My questions were answered and no pressure was put on me to rent a unit. I scheduled a tour to see the facility. All staff were very welcoming and friendly. Alana gave me the tour and completed all my paperwork, patiently explaining everything. She had a genuine smile throughout the process...quite refreshing to see. The insurance coverage offered by Public Storage is reasonable. I highly recommend this location to anyone seeking storage.
Very clean and welstocked with moving materials. The employees are very very knowledgeable and curtious and helpful.
Kim was awesome! Thank you so much for making our move in super easy!
Kim got me set up super fast! Prices are very reasonable, especially for climate controlled. Thanks Kim!
Kim and Courtney are amazing! Great storage facility for the four years I've been renting here!
Awesome place. Special Thanks to Kim and others for help :)
Great customer service. Kim was extremely helpful. Clean units, highly recommended.
Kim, Courtney and Akhila are amazing !
Kim and Courtney at the front desk are the best.They made it easy for me to move in and they were very nice to me.i recommend this facility to evrybody.
Courtney and Kim were awesome and very helpful. Just great!!
Kim is always helpful and willing to do what needs to be done to take care of us. If you have to store something this is the place to go!!
I dealt with incredibly nice representatives both on the phone and on site. I had an understandable and simple tour through the facility, and an easy to follow explanation of the code and gate systems. I also got a wonderful deal on my unit, and was pleased to have insurance offered to me in the office. Overall, I would definitely suggest PublicStorage. Especially this location! Thank you so much for your help, Kim!
Great customer service
I'm am coming back for the second time because this place is awesome. The staff members are so nice especially Kim. She made my daughter and I feel so comfortable. I will recommend this location my friends family and coworkers.
we sold our home and needed to utilize storage facility prior to moving into our new home. we leased this storage space for 8 months. when we picked up our storage everything was in the same condition as it was when we stored it. we were so happy. there is no evidence of any rodent or any type of pest activity at all. all of our belongings were safe and clean. also the staff was friendly and always helpful and we always felt safe no matter what time we arrived. thank you so much Kim for making our storage experience great.
I want to thank Kim and Staff for a great job. Customer service was friendly and assuring. Had great security of facility as well. I will be recommending my friends and family.
I had a very good experience with Christian at this location. Honestly, I've never had a thorough, super friendly, walk-through at any storage location ,ever. It's my first Public Storage (I've always used other companies). He evaluated my needs and we decided on a proper size storage for the amount of stuff I had. Walked me through the gate entry and exit process, located the storage unit, showed me how to close/open it, showed me all of the moving supplies that they offered if I needed any, and went through the agreement carefully. Others have just been like, "sign here, voila" and threw you in with the sharks. The facility is really nice and from what Christian told me, it's very secure. Thanks!
The facility has always been good to me. Clean, well lit hallways, climate controlled and always helpful crew. The manager Kim has always been helpful and pleasant to work with. I would highly recommend this site to others.
Kim provided excellent customer care.
Christian was very helpful and facilities are well maintained
Great experience clean and nice staff
Kim was awesome. She made rhis whole process so easy for us.And fun.
I'm so happy with the service I receive here. Kim and her crew are always so helpful.
Kim and her team are fabulous. Courteous, professional, and most of all Helpful! Have no doubt about storing here.
Large, secure facility.
Great experience, great to work with, Kim was always on point and kind. Easy close out process as well. Would absolutely do business with them again.
Kim, thank you so much for your help today. My parents needed a storage unit in a really hurry and you were there for us. Thanks again.
Akhila very professional!
Kim was awesome and helpful.
Really clean and safe environment. Staff was very helpful. We worked with Lindley who was in training. She was very knowledgeable and friendly and helped us find other items that we would need for our move. Excellent service.
Kim, was a great help to my wife and I when it came down to finding a storage facility for my belongings. Overall great place and awesome customer service. Definitely worth recommending to friends and family, thank you to the public storage family!
I fell on hard times and had to store my items for 2 yrs. Thank you Kim and Akhila so much so I didn"t have to stress about losing everything.
Kim is outstanding and a pleasure to work with. I highly recommend this facility
We used this facility for storage in between houses and it was great. Kim was really nice and went the extra mile by driving my son and I over to our unit on the golf cart to pick up our lock so we wouldn't have to walk in the hot sun.
Kim provided superb customer service. She was very pleasant and was helpfulness address our specific needs. They are fortunate to have her apart of their team. I highly recommend them!
This is a great place I am so excited I picked this location. Akhila was extremely helpful and great customer service.
Great service on our move out. Thanks Kim!
Clean place, friendly and responsive staff
Kim was very friendly and cooperative. She quickly processed the paperwork so I could move in on the same day.
Good facility, clean and kept up well. I needed 18-Wheeler access for our movers to do a drop off- No problem. The Property Manager, Kim helped me to get everything figured out to suit my needs. She was both friendly and informative, and very pleasant to deal with. Moving can be pretty stressful, and it's nice to have an encounter with someone who will do everything possible to make it go as easily and smoothly as possible. I would highly recommend.
I came to this storage 8 months ago. Kim showed me the unit & throughout my time she remained professional, kind, & caring. Akhila came in and adopted the same wonderful attitude. I'm glad I selected 2200 K Ave in Plano.
Have rented multiple units for a few years now. Have had units in other PS locations within the DFW multiplex as well. This one hands down is 'the best'. Kim the manager is helpful, resourceful, patient and understanding - this is what makes this the 'best' public storage in town. Highly recommend this location.
Kim is very friendly, knowledgable and swift with the whole process. This location is convenient and feels safe, clean and well run. Thanks!
Great service. Kim was awesome and very helpful in getting me setup with a storage unit
Kim and Cindy are wonderful! They deserve a raise.
Excellent facility to store items as it is climate controlled. Security is up to par. Agents are always very friendly and helpful. Excellent location. I couldn't ask for more. If I had anything to complain about are the frequency of rate increases. But still I have always been impressed by the friendliness and professionalism of the staff. Go in and ask for either Kim and/or Cindy and let them know that I referred you to them. They know me well and I guarantee these ladies will help you with your storage needs.
I'm pleased with the amount of assistance I received from the manager when I signed up for a medium-sized storage space. Kim was helpful. I'm especially pleased with her suggestion of the desiccant for my storage items, keeping water and humidity away from the electrical items. I feel that these items will come out of long-term storage ship-shape when I am finally ready to build the speakers and the mixer into the house. Thanks for all your assistance, Kim.
Hassle free storage and excellent customer service. Kimberly and her coworkers were more than happy to help answer any questions and offer assistance. 5 stars
Done business with Kim for ever great experience everytime.
These two,Kim and Brad , have helped IBM by calling me when problem arises delivery of parts from different vendors
Cindy was a great help. Signing up was a breeze.
Great pricing, nice location, manager Kimberly was super helpful and accommodating. Would definitely recommend using.
We have had a storage room for several months and find it to have: excellent service and friendly/helpful management. It is also a very clean facility. They also are very careful about security.
I wish I could give it a 10 star! Kim is and has been such a great help with all of my moves for the past 3 years. She is so thorough and informative with every client. I have been a happy customer of hers with all of my recent moves.
Local management is very nice. However, they have no control over rates. I have rented a 10x12 space for almost 6 years and every year have gotten a big rate increase - this year another $18 increase- which is much higher than the local rental rate. It does no good to talk to Home Office management about lowering the rate.
Kim was great. She answered all of my MANY questions and was very helpful. Thanks for all your help! I really appreciate it!
Dwayne was so nice and helpful!! Straight to business and didn't waste my time with anything unnessaccary!! The space was well kept and good size. Will use public storage again if I'm ever moving!! Thank you!!!
Cindy was great...
The customer service here is fantastic. Kim is knowledgeable, friendly, efficient and helpful. We are most appreciative of everything she did for us. Thank you Kim! What a blessing in this day and age to have experienced your service, especially during a fast paced transition.
Miss kim has been very helpful with everything that was asked of her and always has a smile on her face.
Kim has always done a fantastic job. Pleasant every time I come in
Fast and polite service. Was in and out with a new unit rental in 30 mins!!! Great store
Kim and Cindy are both very sweet and fun to talk to. They always make my time worth it whenever I come in!!
Kim was very friendly, showed me multiple units I wanted to look at and offered me lots of different options for my move. I Highly recommend, the staff and facility are both great and very secure!!
I've been working with Kim Johnson at this TX location for a couple months now trying to fix a billing issue. Kim has gone out of her way to help me fix the billing issues. She has been wonderful to work with and I highly recommend this Public Storage location.
Kim has been a lifesaver for me. She is infornative, professional as well as warm and friendly. She is definately an asset to yout organization.
Great customer service!! Kim, Cindy, and Sheila were great help!!
Kim she very kind toward me and helpful l love her smile.
Kim has done a very good job and has great sale capability. She has also excelled in sale and customer service. She has gone beyond and her means to satisfy the customer.
This Location is the Best. Kim will work with you if you need anything to make you move in simple and stress free. The location was perfect and easy to get your things in and out. The units are very clean and large. Climate controlled units worked very well. Her staff are very friendly and helpful too. We moved from Montana and had to leave our trailer over the weekend and Kim was very accommodating to our request for an overnight stay for the trailer. She will do her best to work with you.
Been doing business with public Storage. At various locations, Kimberly has been the most helpful and knowledgeable about the pricing and location of the units. Currently, renting two units there next to each other. At a reasonable price so far no issues with the quality of service provided from this location.
Ashlea and Kimberly did a great job, were friendly and knowledgeable about storage needs.
Kim has been great - very helpful and extremely patient. The facility is clean and climate-controlled. Not sure what more we could have asked for. It was our first experience in storing furniture and household goods. We would not hesitate to use Public Storage again in the future.
Cindy is amazing! Go rent here!
Kim Gave excellent customer service I recommend this place to anyone needing Storage
I had been with Public Storage for almost 10 years. The facility was always clean and secure. All the managers I encountered were professional and pleasant. I have worked with facility manager Kim for the last few years and she was always helpful with what ever I needed. I greatly recommend this storage facility.
Cindy and Kim were awesome! It was raining on my move in day so they moved my unit closer to the entry for my convenience. They were very helpful and very nice, it made my day. The location is clean, bright and most important the egress into and out of the building is easy with the automatic sliding doors, flat entry way and cart availability. I highly recommend this location if you’re looking for a storage site. Thank you Kim and Cindy for your kindness and help. Plus they have a water cooler too!!
We were looking for a storage facility to store furniture from a three bedroom house when my husband and I walked into this Public Storage business. The area was all very clean and neat. We were greeted by Kim who answered all of our questions, gave us a look at the storage area, helped us select all our packing supplies, and then completed our leasing paperwork. Very easy and uncomplicated. Kim was great!!
Kim was a great help!
Kim is a pleasure to work with
Kimberly was Awesome! First time at public storage and will definitely refer my friends here.
Kim was very professional and helpful as well as information. She made the experience very stress free.
Kim was very helpful
On the recommendation of a realtor friend I rented a storage room at Public Storage in Culver City - 12681 Jefferson 90066. They had an on-line special for a 10x14.5' . On Sunday August 2, 2015 I hired movers to bring some large pieces of furniture to store there. When we arrived at 4pm to load the furniture into the elevator - both elevators were broken. After asking for help with the manager, she told me to use the elevator at the front of the building - almost half a block... from the elevators near my unit. When the movers and I checked to see how far the alternate elevator was, I told the manager this was unacceptable as the furniture was large and heavy and was already eating up the time and $$$ expense I was incurring with the movers. I asked when the elevators would be repaired she told me on Monday. I was not the only renter experiencing this expensive and frustrating and PREVENTABLE nightmare. I told the manager she should move me to a closer unit to the working elevator. Instead of trying to help, she said I could rent a larger unit and almost double the cost. Sunday - arrived at 4pm elevators broken wont be fixed till monday- asked for new storage took an hour before agreeing to smaller locker. No special price,no compensation for inconvenience and extra cost for movers extra time@ $50 hr See more
Both Cindy ,Kim and Brent were very efficient, friendly, and helpful. They made the experience painless. Thanks.
Cindy and Kim were very help and very informative. Very satisfied
Kim and Brett were very helpful. The customer service was awesome
Brent was very helpful getting me checked in today. Storage was clean and easily accessible. Great experience all around.
Very kind and very helpful.
Had a great experience today renting a storage space. Kim and Cindy were very helpful and answered all of my questions. The check in procedure was simple and quick thanks to Kim and Cindy. Great Job!!!
Haley is great very professional and make this first time experience of renting a storage unit hassle free. Will recommend locations to everyone I know.
Clean and secured space. Brent was very professional and assisted us with the proper size unit to address our needs!! Thank you.
I can say without a doubt that my experience with this Public Storage was the best I have ever had with a storage company. The one person who made this possible was such a huge help, Kim is a god send! Keep up the great work!
In my three years with Public Storage, I have dealt with professional and caring individuals. Kim and Brent have shown and reminded me there is still professionalism out there in the business world. Some of these business, my gosh, is ridiculous. It's the faces you see when you enter an establishment and the manner they carry themselves is what keep you going forward. I prefer going to the 2200 Plano location, where Kim and Brent are to say thank you, pay on the account, and ask "How is your day". In my opinion - "Kim" and "Brent", has been an anchor. I also want to say every since I've been there, the building has been clean and tidy and that's important in choosing a place to store your belongings, if it wasn't for Kim and Brent, I would have left sometime ago, so "kudos" to the two of you guys and I hope you get something beneficial for all the positive things you guys bring to the facility.
Brent was extremely helpful and accommodating. Found me a great deal elsewhere when we didn't even ask,
My experience at Public Storage overall was excellent. The staff is great. Kim assisted me with everything that I need pertaining to my move. The storage area was clean and rubbish free. Overall I would recommend Public Storage to anyone.
Devon, Travis, Akhila, Kim, and Brent were all so helpful! They helped me get through the move out process painlessly, and they did it with such a good attitude that it made my whole day
Thanks to Kim and Brent for making the process of moving my belongings to storage easy and hassle free. I appreciate the assistance they provided with account setup and use of the storage facility.
The Public Storage facility at 2200 K Ave. is Awesome. The staff there, notably Kim and Brent, are super helpful and delivers top notch customer service. I have had a unit at this location for a while and am very comfortable about be belongings being in a safe place and in good hands. I highly recommend this staff and location. Kim / Brent, you ROCK!
The BEST location, Kim and Brent are awesome.
Kim was awesome! She helped me find the perfect unit. Thanks
Awesome service! Brent met all my needs and made my day! Professionalism on a rate of ten, personable and explained everything in great detail! Definitely made my move stressfree! Tamisha and I appreciate you!! Thanks again
Got the appointment fixed with the location in no time and got the deal completed in a day. Akhila was very kind and helped me with all the questions done and also the paper work completed, yay .Thanks Much ! This experience was tremendous and will be happy to refer you to my friends and folks.
I stopped in just to get a single box to ship something at the post office around the corner. The store location is right on K ave. store # 29140. I walked in and was greeted warmly by everyone. Akhila was the person that helped me out and boy did she! I walked in with a bag full art supplies I wanted to ship and she very sweetly took the time to make sure I had the right size box, get all my stuff packed into it and get it all taped up! She really went over and beyond normal help and was very cheerful and happy to do it!
I called the call center and spoke to Michael from Arizona. He found me a great rate and I was able to find this center very easily. Kimberly was at the front desk and she helped me out a lot. She helped me find a convenient, first floor room. I would recommend this to anybody
Very clean with great Customer service. Ask for Brent great guy very helpful!
John was a lot of help n a pleasure to work with
Don't usually do reviews and have never rented a storage unit before so two new things at once! Kim was very pleasant and knowledgeable about the facility. Didn't hesitate to take me on a complete second tour when I cam back with more questions. Also very good at upsaleing!
Great service from KIM!! Helped us every step of the way in getting our things together into our storage. Super helpful!
This location has been awesome and Sabrina helps out a lot!!
Scott is amazing for a newer employee, he was very courteous and engaging. Went out of his way to answer questions and provide great service.
Kim was very helpful. I got the space I wanted at the price I needed after searching at three other places.
I absolutely love Public Storage. I have my items in storage in Colorado but am in Texas looking to relocate. Since I've been here Kimberly, Brent, and Jamie have been absolutely WONDERFUL with taking my payments and making sure I understand my options. I will only use Public Storage for my storage needs.
Went to check out the facilities here and I want to compliment Brent who showed us around, answered all of our questions and handled other clients during our time there and treated everyone with tact and consideration.
Brent was very professional. Excellent customer service. I highly recommend.
Fantastic service!!! kim was great very helpful and personable!!!!
The crew at this location are very professional. I have not dealt very much with Haly but she is very friendly, helpful and professional. I have been dealing with Kim for a long time and she is a tremendous asset to Public Storage. She is very professional and friendly. I have recently had dealing with Brent and he went beyond the call of duty this time. I was going to leave this facility and take my business elsewhere because Public Storage raises their rent $8 every year. This has resulted in my rent increasing almost 60% since I have been here. Brent informed me of other options to lower my monthly rent and as a result, he saved me as a customer. Kim, Brent and Haly are 3 very big assets to you company. I thank them all for their efforts on my behalf. Keep it up!!!
I returned to the Public Storage at 2200 Ave K, in Plano, Texas because I had a good previous renting experience there. The place is huge, clean, and has well lit hallways. Kim is a wonderful manager and made the check in a breeze. I recommend this place for a great storage place for all your possessions.
I was a customer about 2 yrs ago. I made a reservation by error at another location but wanted this one. The manager Kim remembered me visiting a year ago for my friend moving down from New York. She had her assistant Brent call the other location to transfer my reservation AND Kim even got me a better rate for the size I wanted!! They are the most professional and friendliest staff I've met in the 3 locations I used.
John and Kimberly are awesome#
The staff were great and extremely helpful.
Great customer service by Kim! I really appreciate how personable she was and was up front about total costs. Best location in terms of service so far!
Experience was great! Clean facilities, nice staff, secure, well lit, easy to navigate ... All you can ask for! Kim was great to work with. Thanks!
This is my first time renting at public storage and I was very impressed. Kim was the manger that helped me at the Plano location. The property was clean and well maintained. I was impressed with the safety features that are also in place on the property. All the staff were helpful and this made the application and move in process very easy for me. I also liked the first month free and feel the price I will be paying monthly is good for the unit and services provided.
Very personable and fun :) ---Brent
Brett is AMAZING!! I am have a huge fear of enclosed spaces and he always help me!! I definitely recommend this location! !
Kim did an awesome job
it was a very good help and Duane help us alot and was very nice
Brent was real awesome.he was very helpful.
Kim is the best she get the job done and she is a lot of help thanks Kim 😉
I had a great experience with Brent and Crystal. Thanks for your help..
Dana did a great job and Brent was amazing!!!! Been a customer for years here. Highly recommend!!
A+A+A+ Kimberly was the best, highly recommend. Will do business with again and again! From Alice, Susan and Dan.
Kim is amazing, she answered all of my questions with a smile, and believe me I had plenty! They make you feel right at home and take their time showing you the different sizes to ensure that you are a satisfied client. Thank you to Bret for his caring ways and for sharing his smile with the rest of the world! I was very fortunate to have met Kurt, their Key Personal Trainer, and I can assure you, the training these folks receive is star quality! I'm very excited to have found you guys!! Thank you for making this experience unforgettable!! Vincent and Britt Barrera 😊
Duane was very informed and courteous and a tremendous help !!
The help Kim, Brent and Duane where always willing to help. Get me carts and very friendly. The only problem was when maintenance was needed because the gate broke for a few days. The got it fixed fairly quickly though.
Brent and Kimberly were both great. I rented my first unit with Brent, he was fast, knowledgeable and quite pleasant. When my movers arrived we ended up having to rent a 2nd unit because I had too much stuff :( and Kimberly helped us. She was also great, knowledgeable and pleasant. Both of them made a hectic experience more pleasant.
Brent was great!!
I have had the unit for 6 years. It is clean and cool and my files are in great condition. The staff was and has been very helpful over the years, particularly the newest staff, Kim and Brent. BTY - Happy Birthday Brent! Gonna miss ya'll since I closed it down because I no longer need it.
Kim and Duane have great customer service, very friendly and were very helpful with my needs today. All other public storages need more employees like them
I had a great experience. We got in late, and Brent took the time with us to make sure were set up to unload. He's been helpful multiple times, and so has the rest of the staff. Great facility overall- clean, secure, and climate controlled.
My experience at this public storage location was good overall. Kim helped me get moved in and she was very friendly and professional, she thoroughly answered all my questions. All staff members I interacted with were great. The price was right for the unit I got, gate controls were straightforward, carts were always available to check out, and it was always nice and cool inside (this is an air conditioned location). Here's why I didn't give 5 stars: as soon as I moved my stuff out, I quickly discovered that I had gotten bed bugs from this place. There's no way they could have come from anywhere else. It has taken me a LOT of time and money to get rid of the bugs. My unit had anti-rodent packets but from what I could tell, nothing to fend off bed bugs. If you plan on storing mattresses, bed frames, clothing, or fabric of any kind, be sure to tightly seal everything in plastic and tape all box seams!
Awesome service! Haley did a great job showing me the unit and explaining everything.
great customer experience and kimberly is very helpful. i have been a customer for a year now and i have loved the experience.
Excellent. Loved Kim and Brent.
Kim and Brent are very helpful
Kim was very nice and helpful. Come by and store your things
Kim and Brent were very helpful with our search for a storage unit. Brent stayed late so that we could complete the rental agreement today. Thank you very much.
Brent made my lease do easy and quick!
Kim Service was very good. Everybody was helpful. I will use again.
Kim and staff are awesome
Kim and Brent did a wonderful job on assisting me with my storage unit today. Public
Awesome. Kim and Brent were fantastic!
It's a great place to go friendly staff quick service and Kim was great. She is awesome thanks Kim
Brent was very helpful.
Brent and Haley were absolutely great! Best customer service.
Loved it, helpful staff
Kimberly was AWESOME! Painless and easy! Great customer service!
Haley was great! Thank you!
Kim was most patient and efficient.
Great, Camille showed me a unit and went over all the policies. I was only the in the building 10 minutes before I had the code to my new storage unit. Thanks Camille wonderful job.
Helpful, Camille is awesome!!!
Brent & Kimberly were very helpful and friendly. Gave us a great deal.
Brent was good at explaining.
Excellent service fron kim.
I arrived just as they were closing at 6, i saw them turn the key and everything. Two employees, kim and brent were more than willing to show me a few units and go over a lease. All in all they spent over an hour after closing to help me. After a long day of moving it was greatly appreciated
Exceptional Service .... Kim and Brent were GREAT.....
Thank Kim brent for good help and support
Camille and kim wear the best help for are storeg needs I recommend this storeg best custumer service
Kim was fantastic and extremely helpful. Thank you.
Brent & Kimberly were great! Loved the unit and they're very friendly and easy to deal with! :)
Brittany and Crystal were awesome! You guys rock!
Amanda was very helpful in giving us all the information and getting us our unit quickly. Thanks so much!
Had storage at this location for almost a year and loved it. Never had any issues are stuff was always safe. Kim at the front desk management is so nice and helpful. Would recommend to others for sure!!!
Kim was a wonderful help and also helped us save money you have wonderful employees and with great attitudes and soooo glad we came here!!
John and Kim were very helpful in getting us set up with our storage. The building is clean and I've never had any problems there.
Kim is so nice and helpful always ready to answer questions. Always smiling and polite!
I rented a storage room from Kim at the Ave K location.Every single time I went there she was always so nice and frendly not only her but all the staff that work there.I never had any problems and would recommend this location to anyone looking for storage ..
She is very nice person i recommend her ,she is camille
Great place and very well kept. Just ask for Kim and you're set.
it's a good place to put your stuff.
Kim is always helpful. She kept the place neat and clean. I'm very pleased with the unit and I would highly recommend this company for storage.
Kimberly is living proof personality is all the difference.
Thank you Kim for the great service!
My experience at this location was wonderful. We were there today and Crystal was fantastic, going above and beyond the call. She was at all times courteous and professional, making us feel that we had her full attention at all times, even as she was juggling several customers. I would use public storage again, with pleasure. Thanks Crystal - you are an asset to Public Storage!
It was a pleasure living our staff in this storage without any problems.Kim was so nice and helped us a lot.Thanks for everything I would highly recommend doing business with Kim
Kim was very nice and helpful. She answered all questions we had. And we enjoyed having a unit at public storage.
I haven’t done this before so please bear with me. My wife her sister and I rented a Public Storage Facility in 2006 here in Plano when she and her sister needed space for storage which I’ve now added to. My wife and her sister did the whole contract with the person who was an easy person to work with and from my wife’s previous experience with her daughter (A202) and the reason why we give our business to Public Storage. While the condition of the climate controlled unit has been good, since Kim has been here at Public Storage it has always been secure, clean, and well maintained. To my memory, Kim has almost always been there every time I come in no matter what time it is, regardless when I am going to the storage locker or coming by to pay storage rental because. When my wife’s daughter moved out she got some misinformation from one of the other young ladies there and went back into the office after moving out of her unit to get her refund because she thought she was with in the window to get her mother’s money back. When she was told she wasn’t entitled to it she was disappointed and complained to her mother figuring her mother would argue and get the mother back. I went in and spoke with Kim and she explained the policy to me so I asked her to call my wife at the office and explain it to her. Which she did and surprise all the problems were solved. Thank you Kimberly and Public Storage for the continued good work in taking care of your customers.
Kim was great she helped me out alot!
When ever I have to go to my storage unit,Kim and her staff are always very nice; they all do there job very well. Always have a little time to talk to us long time storage folk. I left the state for a year, came back and Kim remembered who I was. That means more to me than anything else which is why; I choose to come back. I know my things are safe at Kim's storage. She is a Gem. :) Kimberly Cobb..... Kim and her staff are a great group of people. Every time I went to pay the bill; I would go in and say hello sun shines. I bring good tidings. And they would always greet me with a welcoming smiles. Keep doing what you're doing. God Bless!! Frances B.
Rhonda the property manager is wonderful and very attentive as is the entire staff! Highly recommended is you want to have exceptional service.
Kim and camille were great! Very helpful.
Excellent customer service! Kim was able to get me in a unit that works well for me and was very helpful. I would highly recommend this location because of its cleanliness and the fact that it's well lit.
Thanks for the help kim was a such a nice person she help me with everything and I appreciate the help
Kim is always so helpful and nice when I go in to either ask for a cart, ask questions or anything else. The storage place is always kept very clean and I feel good about keeping my things stored there.
My wife and I have been renting a unit at PS for over 2 years now. We have been very pleased with everything since we first rented our unit. The service has been outstanding and the facility has always been clean, well lit, easy to access, and secure. Not only do I not worry about our belongings while stored here, if my wife needs to go to the unit during the evening I feel confident that she is safe while at our unit. Kim has been wonderful and has developed a fantastic staff that is caring, friendly, and gives incredible service. Our relationship with this team feels more than just business, to them you are more than just a customer-you're a friend. We recently moved and have moved most of our belongings from our unit. So, we will be downsizing our unit. There are several other storage facilities closer to our new home, but because of the great service, well maintained and safe facilities, and the wonderful relationship we have with the people at this location we're going to keep our business here. I just can't say enough about how good our experience has been at this storage facility.
Camille was very help and with her know I was on a time scheduled she was very quick in help me with what I needed. Glad I chose this property to store my things.
We went all over town looking for a public storage unit and found this great location. We went to take a look but they didn't have any available in the size i wanted so the manager got my number. I didn't think anything would come of it and she actually called the next day with an opening of my size storage unit and in my price range. I confirmed online and went over and was helped by Crystal. She was really great and very informative. very simple and easy process. The move in was very easy and the front door access is very easy to use. The site is very clean and doesn't seem dangerous. Great place and great service.
Rented my second unit. John is always great and very easy to work with. Very convenient location and access.
Used Public Storage for about four months this year. Great experience! Very affordable rates for the unit. I'm very appreciative for the way Kim and the rest of the staff treated me when I was getting my unit and when I was ending my lease. I will definitely recommend this Public Storage to others.
I never ever review anyone, but I just had to for this one. Best service I've received, even better than what you'd get at a 5-star restaurant. As I walked in, Kim greeted me, and showed me different options. When I told her the price was out of my range, she told me she'll help me find other public storage locations around the area. She called several places and I was finally able to find one at my price range. Honestly, if I wasn't a student, I would have paid extra just because of their friendliness and cleanliness of their storages. Thank you Kim, Morgan, and Crystal!
From the instant I walked in, KIM had to tske a few minutes because she very busy.. but not long at all. Kim was very curtious, helpful, professional and noligable . She was "right on the money" with the contents of what was written in the contract, and knew the grounds of Public Storage. Kim was fast and accurate with availabilities and upcoming vacancies. She showes me ALL available units which applied to my needs. My experience with 29140 was curtious, Professional , and quick. Besides that, the storage grounds were impecably clean. I rate Kim and public storage (29140) a five star rateing..; GETER DONE KIM!... Robert M.
I have maintained a storage unit at this facility for several years and have always found it to be secure, clean, and well maintained. Once, I closed the door to my unit in the climate controlled area, put the locks on without engaging the bolt lock on the door. Within 30 minutes I received a call pointing out that I had locked the locks but not the door. I do not remember who the employee was but was very appreciative. Kim has been the property manager for quite some time now, and I have always found her to be helpful, efficient, courteous, while maintaining security measures.
My wife and I rented a Public Storage Facility for the last two years here in Plano while we went on a Sabbatical. My wife did the whole contract with Kim who was a superb person and the reason why we gave the business to Public Storage. She worked with us initially to get us the best rate for the first year and did warn us that on the second year it was to increase a little. We always paid our storage on time on the first of the month and never have to come back to check our finest furniture and paintings purchased overseas. Kim was always there when we return 3 weeks ago to tell her that by this month end we were going to vacate our storage which we did as we move our furniture back to our house. She always had an smile on her face. She immediately gave me the final receipt and thank me for been a loyal customer. I will always use Public Storage next time a need arises. Great job Kim.