Public Storage Self-Storage Units at 2200 K Ave, Plano, TX

Kim is great!

Kim is wonder and very pleasant, very clean location, overall outstanding experience

Miss Kim help. Great customer service.

The Team here at 2200 K Ave Plano is the best! Their always on hand. I needed a Dolly and the Manager Kim made sure I received the dolly. She always happy bubbly and very helpful. Great location!

Kim and her staff are great! Always helpful. This is also a clean facility. 😊

Storage is fine. The getting automatically signed up for insurance you have to cancel is really annoying and kind of shady. The storage center also closes right at the closing time and your code won’t let you in, which is odd, I haven’t had that problem before with storage centers.

got the half price deal and Kim took care of everything. Excellent customer service. She even loaded our storage space for us. Just kidding , but she did everything else in a professional and helpful manner. If the owner is reading this, please fix the threshold on the elevator. I dumped 2 loads all over the floor trying to push a cart into the elevator. Thanks!

Wow! I've had storage units at other places, but Public Storage at 2200 K Ave. Is just amazing. Kim at the front is one of the best at customer service. As with anything you set up by computer, there will be glitches in the real world. Kim absolutely solved every single glitch, there weren't many, with amazing speed. My unit was pristine and ready ahead of time- I was a day early - and there were ample carts that allowed me to get everything stowed in record time. My experience with Kim and this particular facility (2200 K Ave.) has been just stellar!

Kim is the best at what she do

Had a situation with moving from one unit to another at a closer location and Kim was super helpful! Would definitely recommend anyone to check out this location - customer service was great! Debbie was also very helpful at the Murphy location.

Rented a unit for almost 3 months. Very clean storage unit and friendly staff. Kim was wonderful and was available to help with all my needs. Will be coming back if I have to in the future

Kim was very helpful

Opened a storage building this past Sunday. Latasha was great signed me up fast. She explained everything to me and I got in on a great rate. She also let me run home and grab my own lock instead of buying one from her. She showed me a few units and it was fast and she had great customer service. The whole staff was great at this location. I have one note and its for the DM of the property. I think you should be able to price match the locks you have to have. You can get them cheaper other places I think if you priced matched it would allow you to buy everything at one place. Update They have increased the rent recently. I think my storage building rent increased 20 dollars a month. I pay almost 100 dollars up from 76. Update on 5-24-24 They have increased the storage rentals up from 76 to 100 then 120 now it's 167 dollars for a small storage building. They are just increasing prices every year for no reason. There is other storage building half these prices.

Great service with Kim

I want to personally say thank you to Kim for going out of her way to write an email to rectify a situation on my behalf. It may have seemed like a simple thing, but it meant a great deal to me. I also want to commend Kim for how she treats her customers. It is rare to find someone who is kind and goes the extra mile these days. Each person thus far has done the same. THIS is the difference that sets apart one facility from the next. Recognizing and applying the Golden Rule, honoring your word and client experience actually meaning something. This location should be an example platform for all locations. Kudos to 2200 Avenue K!! 👏🏻👏🏻👏🏻👏🏻

Tivon and Kim were able to get my monthly rate down down with great service

I have really enjoyed using the Public Storage at this location, as I have used PS at other locations and have found this location and staff to be very helpful and accommodating. The facility has always been clean, and well-lit. With the added features of having to use a personal passcode to get in and to use the elevator as well as the facility being completely monitored with cameras, I have always felt safe coming to my storage unit even when the office is closed at night. I would highly recommend this Public storage location and Kim for great customer service and storage needs.

I rented a Public Storage unit recently in the Richardson area. I had questions about paying my rent in person at other locations closer to where I live. I was near the 2200 Avenue K location in Plano. Vanessa and Nick were there, and said some places only have the self-serve kiosks. I prefer to pay in person to a human being, and get a confirmation receipt printed out. Vanessa answered all my other questions as well when Nick was assisting another customer. They both were very knowledgeable, courteous, and professional. Thank you both!

Staff (Kim) was friendly and helpful. Location is well-maintained. Only negative was not enough loading cart availability.

Lost my wallet at this storage location on Saturday while helping a customer move some items out. The property manager Kim and Vanessa found it and were able to return it to me. They were very kind and honest. Thank you!

This is a great place to store your stuff. Kim is awesome. She’s courteous and professional.

I’ve had such a great experience at this location. I’ve had my unit since 2020! Kim is always friendly and super helpful with any questions or issues that come up.

Wonderful service!! Kim was polite and helpful, the tour and set up was fast and easy!! Facility was clean, secure, and accessible with dollies for loading assistance.

I have had a unit with Public Storage for going on five years at this location, and I couldn't be more satisfied. Kim is the embodiment of what excellent customer service is. She is consistently friendly, caring, and always returns phone calls quickly. It's comforting knowing I can always count on her.

Kim was awesome, answered all the question and her overall customer service was 10 out 10

Kimberly is such a joy to work with. She helped me switch to another unit, and came to my rescue several times since I was not familiar with the public storage system. She is well worth my renting from this particular facility

Jared was very very good. He explained it all. 5star

Had a great experience with Kimberly during my rental process!

Place is big. nice and amazing And kim is very helpful super friendly

Kim is excellent

Very easy to get set up very nice staff friendly and pleasant to work with thank you

Updated-- This is the place to rent if you need storage. Kim and Kyle are super helpful and Kim knows the layout of the place very well. Excellent customer service! The 1st review was done soon after I rented a unit- so far so good nice clean storage place with friendly customer service 👌

Was very upset when I walked though the door. But the lady who assisted me was very encouraging and uplifting. She was able to go above and beyond to help me get a storage unit at a reasonable rate. But most of all her kind and patient attitude made my day. Thank you so much! Hope to see you more often than not.

Was keeping our stuff at a storage facility due to a downsizing an apartment. Finally found a place that will fit our stuff and decided to empty it out. If ever in need of extra storage space. Will definitely come back.

Kim was absolutely amazing! Definitely ask for Kim.

The manager Kim is AMAZING. She has always been so professional and accommodating. Cannot recommend this public storage enough! 6 stars!

Very nice place… Lady was very helpful thank you

Great!!!

Kim is amazing! Whenever I have any problem or question about my unit, she is always friendly and patient. She goes above and beyond with customer service, and each time I’m happy to have talked to her.

After having a horrible experience at uhaul, I drove down to Public storage off 14th. Heather referred me to see Ms Kim the location off of K avenue as I needed a climate controlled unit. She walked me through setting up my unit, went through the whole process with me, showed me how to use the elevator, etc etc. Literally one of the best customer service experiences. She literally made this so easy and assured me that my things are safe & I feel at ease knowing she works here! Idk who needs to hear or see this but she deserves a raise for such exceptional service!

I have been a customer for 10 years, at a site that now operates with a kiosk instead of a person. However, I have found the manager at the storied location a few blocks south to be the best manager, best go-to person, and the most help. Her name is Kim. All these positive reviews are true. She has helped me extensively over the past couple of years. She has helped me with accounting issues and saved me money. If it weren't for Kim, I would have moved out last year. Thank you for helping me once again, at Little K.

Thanks Kim for taking care of us it was one of my best experiences at a storage my stuff was well taken care of and you were such a sweet heart...thanks I totally recommend

I came in today to move my services over to a new city where I am relocating and Kim was able to help me cancel my services here and guide me on the process! She has awesome customer service! This is Definitely a great Public Storage!

We have been so grateful for all the help that Kim and Armando have shown us during our move! They are a wealth of knowledge and information- Kim is amazing! She stepped me through some crazy stuff that happened on the website! Kim’s experience in navigating me through my rental was awesome! She needs a big raise! She is excellent!

Kim was outstanding and very helpful. She made me feel right at home. Definitely recommend.

I've rented at this location for years. Kim has always taken care of me and my family with all our storage needs. She runs a professional storage service - she ensures vagrants and over-night stays are immediately notified of the rules & policies and GETS them OUT. Thanks for keeping me, my family and belongings SAFE at all times. This location, under Kim will always be a place you can count on for great service, consistently clean and safe in all areas physically, ethically and professionally!!! Well worth the drive from anywhere if Service, Safety and Cleanliness is important to you!

Do Not rent from this location!!! Kim is very fake… She starts out nice to get the business, but once you have been there was a while, she shows NO interest or concern to help any more and she is also Very Rude and “ Short Temper “. She has been there for sooooo long that she thinks she owns the place! Many believe she should be fired and replace ! It’s time!!! Kim must Go! The facility has it problems… Mainly because it is run by Kim … This location need a new attitude and fresh face with a new manger to service the customers effectively, throughout the lease agreement. People pay good money.