Very pleasant experience with Thomas.
I'm not one to do reviews like this but I have to say that the management team here is fantastic. Thomas, the on-site manager has great communication, very happy to help attitude and just an all around great experience. He has been more than helpful with all of my storage needs and concerns. Thomas has taken the time to meet with me and help me even with moving a heavy item and was happy to do it. Very pleased and appreciated customer!
If I ever need storage again definitely coming here. Thomas is always there to help. He helped me jump my car
Thank you so much Thomas!! making me feel like an emperor out here!!! Much appreciated!
I want to highlight Tomas's excellent service at this Public Storage. Highly recommended.
Well this location was not a fit, but Mr Thomas referred me to 2200 K Ave, to meet the lovely Kim!!
Excellent service from thomas!! Gave amazing help
Kristie helped me out with and auction unit at this location, great service
Cho is amazing, he’s all about customer service!! Solving a situation during an already stressful horrible day! Thanks Cho for your help!!!
I have to say, this was one of the SMOOTHEST experiences with a storage facility BY FAR! And it’s not just because of the brand PS, and the autonomy of the property. It’s also due to the staff they put in place.
The day I moved in, nobody there. Not a problem. I was set to use my phone as a fob to a drive up unit. Everything was neatly inside the unit for locking. But when I wanted an additional lock, they even had a vending machine to pay your bill, or buy locks!
And now to the staff, I had questions for PS but wanted to talk to a human.
Well Hayley (on site manager) called me on her own today to ask how it all went. IT WENT GREAT, and now she was available to answer my questions! Honestly, don’t mess with the rest when Public Storage is the best! Thanks Hayley!
Excellent experience fast speed and very hospitable.
Tishbu Moore was a great help to us. She gave us the greatest experience. Thank You so much!
Ms. Tish was very helpful and informative in the completion of my assignment.
Great place store especially if you have a business. Tish is awesome
Great customer service she took her time to explain the different sizes and prices.
The attendant is very helpful. Ms. Tisbu is always kind and she gets the job done
Thank You
Tish was super kind and helpful. We got a great spot, good price, and easy access. Overall great experience!
Tish was extremely helpful getting us setup and started 🙏. Happy we went with this place for our storage
I recently visited Public Storage on 14th Street in Plano, TX. The Property Manager, Tish was awesome. She was very helpful and very knowledgeable and assisted me with getting a storage unit to preserve a few items for my niece since my brother passed away. These heritage and sentimental items will now be preserved for Catelynne until she is older. Many thanks to Tish for her help. She went over and beyond to be kind and helpful.
Absolutely the best i have used. Clean honest and upfront
Tish - manager onsite - is one of the most amazing people I have met in this area. She was very patient with me and gave great customer service. It is one of the factors in me planning to be a repeat customer at this site location (14th Street, Plano, Texas).
The only thing i'd wish for Public Storage to be mindful of is misleading marketing on their website. For e.g., i rented out a 10x10 space but when I measured it, it was 10x9. This doesn't seem like much but if you're like me planning to the last detail it sucks to find out being shortchanged by a big company. Its an easy fix too: either advertise 10x9 instead of 10x10 or resize the storage spaces.
Trust able neat & clean place
And cooperative staff
Reasonable Rent
Very respectful and very helpful
S. Derby here to leave 5 stars for Public Storage. My unit was extra clean and the communication and customer service was at it's best. Thanks for the smooth process.
Manager on site was very helpful and super nice!!!! Thx for the great customer service!
This location is very clean and the staff are always happy to help me with any question. Tish is the best
There were issues from the beginning when I tried to move into my unit as someone had already moved into the unit.
Heather Lepper spent time and effort to get it sorted out!
Very happy with Heather’s efforts !
Tisbu has a fantastic attitude, she makes the process so simple and easy to understand, she set me up and even made the time fly with conversation with a smile!
I had a great experience with Tishbu she was so sweet and helped me get all set up.
I had a great experience with Heather at this location and she very helpful plus she very awesome on her customer service support and I love it that she will try her best to help solve any account situations that she can if you speak with her face to face and I enjoyed her company as property manager at this location💯😇
The facility is clean and well maintained. The customer service is excellent. I would Highly recommend this location for your storage needs.
She is professional. Am happy with her service.
I've had a pretty good experience here. Staff has been knowledgeable and answered questions. Price has also been good
Es un lugar seguro para guardar herramienta