Public Storage Self-Storage Units at 3500 E 14th Street, Plano, TX

Terrible facility! Indoor storage has rats EVERYWHERE including the units themselves. The storage fees are constantly going up, and they tack on several miscellaneous charges during move-out. This location also pursued illegal collection activities as well.

BUILDING D IS RAT INFESTED!

Bad customer seevice transfer from one phone to another cant reach any one

Do not rent here. No one is on site. No help available. No contact numbes. Shady billing. Say they did not recieve paymens on time to bill late fields. Payments come from an automatic bank system. Your rent WILL go up the maximum contract amount ever 6 months.

Property mangers is so unprofessional she's never there she doesn't want to work typical hood girl stuff. And the district manager she so bougie and fake. Im so sick of all these none wanting to work folks out here. Just want a easy hand out. Its a matter of time before public storage goes under look at there bbb reviews and complaints they have received nationwide. Be very careful of what you do in this world to certain people your never know Whos watching

Literally impossible to contact the property manager.

Not a good first impression. Just rented a unit and had a question to ask. Incredibly hard to reach the property manager by phone. They say they’re open 6 am to 9 pm, but I called mid day multiple times and got no answer. Don’t care about you after you paid them. These great reviews seem to be fake

She is professional. Am happy with her service.

I've had a pretty good experience here. Staff has been knowledgeable and answered questions. Price has also been good

Es un lugar seguro para guardar herramienta

On a day like today I really needed to meet Nami over at Public storage on 14 st Plano TX. She was very helpful in providing detailed information pertaining to my family's storage needs, she was super polite and kind (which is truly rare these days in genuine form) Thanks Nami,You are an amazing individual! Keeps the property safe and secure definitely recommend THIS location for your storage needs!

I was a tenant since 2015 with (3) units which I finally got down to (1). Prices here go up very often so it was time to go. Public Storage makes you get their insurance and buy their locks. A few years ago they changed the lock mechanism on the entire property so they cut my lock off that I purchased from them and put there's which I posted a pic of. A verbal notice was given to the manager while we were clearing out the last of our items (as she stood in front of the storage). Turns out that they want to charge for another month because we didn't remove our lock. Sorry but that's not our lock that we paid and signed paperwork on.

This is a good facility. There are a few issues with Public Storage but overall I recommend this place to store your personal and work items.

How do we return the lock and keys?

Latasha gave me excellent customer service the space was clean.

Great service

Nice place

Ron was Awesome!

Latasha gave 5-star service....So helpful from the start! I have never had better service....not even in a high end restaurant where they depend on tips...she doesn't get tips but gives her best!!!! In a time that every one is so selfish and only thinks of them self....she thinks of others!!!! Greatest Experience ever!!!! Thank you so much!!!!!!

Latasha was amazing. She helped me with everything I was looking for. Got my storage just on time. Even with this crazy snow storm we had she was there early to attend me. Thank you much!!

My experience with this particular storage company has been phenomenal!!! The property manager, Latosha, gives STELLAR customer service from the beginning and is ALWAYS on top of any issues that arise. If you are unsatisfied with anything or anyone, Latosha will make it right....

👌

Latasha, very helpful and friendly highly recommend... thank you so much for everything.

The manager Latasha waited for me to come very good customer service. The parking spaces was nice and clean. Latasha tried to help me with my erental and I did not understand. Latasha has alot of patience very polite, and excellent customer service!

Latasha gave me very good service nice clean storage my second time using this facility and it’s always clean. Latasha very professional and explain everything that’s why I came back to this store only.

I rented a parking space today from Latasha very good customer service.

LaTasha the Property Manager was very professional and caring it’s amazing to see how much she cares and make sure any issues are taken care of thank you for everything Latasha !!

I wanted to thank the Property Manager LaTasha for helping lower my bill. I was going to move out .I spoke with her and she said let me help you. LaTasha helped me tremendously. I will continue to rent at this location. The property ALWAYS CLEAN! LaTasha is professional and very nice .

Latasha was very courteous and professional while setting me up with the unit I needed. I was pleased that the unit was clean and ready when it was time to move my things in. I would recommend this location to anyone, in fact I have already sent my daughter and son-in-law here.

I was attended to by the manager Latasha. She was very professional and the storage units were clean and well kept. I will recommend them.

Latasha is the warmest, most knowledgeable rental agent I have ever worked with. I highly recommend this storage location!

Latasha was very helpful, property clean and she was very sweet great customer service highly recommend!!!

Been a resident at this Public Storage for several years now and LaTasha...Property Manager...has been GREAT!! We had questions about our rental rate and TWICE now she has been able to address our concerns within 24 hours and called us back to keep us informed. Very good property, never had any issues and will continue to be a loyal customer.

Lstasha transferred me into another space . I thank Public Storage for having a awesome Property Manager because Latasha helped lower my bill so I could continue to rent at thks location. Thanks for the excellent customer service from Latasha.

Latasha has given me excellent customer service. I will refer my friends my friends to this location.... Thanks Latasha for the professional customer service.....

Latasha did a fantastic job

I just want to say Latasha was very helpful today . I really appreciate what she did meant a lot to me. Much love !

Very very good service

Latasha was very friendly and provided excellent service. I was in and out on no time🤗 Will definitely be coming here again

Latasha was GREAT! She made it easy and fast for me to get a spot here. 10/10 Thank you.

Latasha did a great job getting me set up.

Latasha was the best help!!! I really needed a space so last minute happen to go into her location she had none thought my day was crushed, she called another location to help my get reservations at the storage across the street from my home, and not only that she got me a deal on the unit, she was truly a blessing for me!!!! She needs to own the store!

Very good experience. Latasha is very nice, went through the whole procedure pretty smoothly.

Friendly staff, easy to access.

Latasha is the best, she looked for all my needs and helped me in anyway possible, I have been in senior management for over 15 years and by for latasha had the best customer service period, I will refer many people here!

Latasha was extremely helpful explaining prices, policies and exactly what I should expect from Public Storage. Anything I was confused or unaware about was outlined and reiterated until I had a clear understanding of what I was paying for or needing. Her customer service was superior and I enjoyed our overall experience! Thank you!

Excellent customer service, outstanding management, and super clean and safe property!

Kristie was such a great help! First time getting a storage unit and she was a fantastic help!

Tasha was awesome and very helpful with question I have and the space I needed.

The manager Latasha was very nice and professional. The property was very nice and clean. Thank you Latasha it

The new manager is very Nice and caring . I had a issue and she made sure it was taken care of in a professional way and to my satisfaction. Thank u.

Latasha gave me excellent customer service

I have been paying my unit consistently with no issues until recently I came down with the flu and it’s been nothing but lies about what can be done to help me ever since and to have a PROPERTY MANAGER rudely tell you “I am talking now” is highly unprofessional. Matching the customers tone in an unsettling situation is never the answer!!

Latasha was AMAZING with everything. She has phenomenal customer service.

Latasha!! She made my experience with public storage absolutely amazing. First time I ever rented a storage and she took the time to explain everything to me in detail, including the fine print. She is one of those people that really cares about the service she provides and I really appreciate people like her. Public storage, y’all have a good one. Never let her go. Great location as well. I feel confident with where I have my property stored.

Latasha was amazing! She was very help and knowledgeable! The whole process went smooth and she gave me a great deal!

This was my first time using public storage and Kristie made things so easy and smooth! I didn’t know exactly what size unit I needed so she was so kind to have shown me many until I found the one that would fit my belongings. Great customer service! I would definitely recommend this location!

This particular public storage location in my opinion has been outstanding in terms of professionalism and consideration. Latasha has been very patient with me and has prevented my lock from getting cut and losing all of valued possession. For that alone she deserves the up most respect and acknowledgement. Thanks again.

My experience at Public Storage with Latasha was Fantastic-o!!! Every aspect of the deal was handled full and complete! I appreciate every piece of information and the expedient service. Thank you, I will refer others to you!!!!

I had one of the best experiences at this particular location. Latasha was a complete professional and took care of all my storage needs. It was a pleasure and with great ease. Thank you.

Latasha was very nice and professional very beautiful!

Manager Latasha has great customer service and friendly definitely worth 5 stars

Latosha is absolutely fabulous. Professional and down to earth, she gives excellent customer service. She has been willing to help and always has a smile. I would recommend this place to anyone one needing reasonably priced storage that enjoys great service.

At this location the Manager LaTasha was a very nice lady. She was very pleasant to deal with. She is always on top of her job. As a matter of fact she went out of her way to help me, my wife, and father in law. Thank you.

Good, clean location.

Excellent customer service from Latasha! I had a awesome experience and the rates was excellent.

If I could give 20 stars I would! Latasha has been so helpful and accommodating. I've been at this location for a few months and had to make some changes. She has made it so easy and affordable to continue using this storage facility. Good customer service is rare but you can find it here!

Jennifer is great!

The customer service is excellent. Jennifer, the store manager is a very beautiful soul, energetic, and professional. She brightened my day 😍😍😍😍

Love this location!!! Jennifer is the most helpful nicest person. A model of customer service excellence.

The staff is very friendly and help you with the right size that you need and Jennifer is the go to person there, she was so nice and on point with everything

Jennifer was so professional, efficient & knowledgeable. She got us exactly the right unit at a great price. I highly reccomend you use this location if you are close by.

I stopped by today to get some information, Sayda was very informative, and took the time to show me the spaces even though I just wanted a quote. I will be more than glad to get a space here once I'm ready. Great customer service.

Clean and friendly and safe feeling

I would highly recommend Jennifer and this location. I received the most professional and friendly service. Jennifer was very helpful on every aspect, her personality and service I received was outstanding!!!!!!!!!! The facility was clean, I personally would and will always use this public storage location in the future if needed. Thank you Jennifer for making a bad situation so much better!!!!!!!!!!!!!

Stopped by the property today Jennifer was amazing!! She has the best customer service skills!! 5 stars all day!!

Jennifer is awesome! The best customer service I've had. She has a bubbly personality and was so friendly. The price and location are great too. Thanks! I recommend this place.

Pretty good property, the only negative I would have to give it, is that there isn't enough parking or space to park a moving truck while you get out to punch in the gate code, making the tail end of moving trucks and/or trailers stick out into the road, making it very dangerous. But as far as being a good location and safe for your items, it is great.

Booked my unit last minute and was assisted by Ruth. She was so awesome!! She stayed back for me after 5 pm so I could get my keys in time for my movers. She offered fantastic customer service and answered all my questions and co concerns with such enthusiasm. Thanks Ruth!

IF YOUR IN PLANO GOOD PLACE TO STORE.

Love this location! And Jennifer is Awesome!

Jennifer was amazing! She was very accommodating and got us in and out in no time. Highly recommended.

Amazing service! We were worried since we had extra items to store, and Jennifer got us all situated and hooked up! Thanks, Jennifer!!!

They always make sure to remind me when I have to pay again because I always forget. Jennifer calls me every month

Jennifer is amazing!!! I stopped in and needed a second unit and she got me set up in just a few minutes. The units are clean and secure. Very excited to have found this facility and know that my belongings are well taken care of

Love love Jennifer! Communication is awesome Thank you so much

Jennifer the manager is so good!! Love her!

The lady Jennifer was very pleasant and informative about the product and services..I absolutely adored how pleasant she was after having a long day at work. It was nice seeing a friendly attitude and face.

Been here for a year. The place is convenient and works for me. Jennifer in the office is quick to solve any issues that come up.

Very pleasant experience! A1 customer service, was quite a pleasure to deal with! Will definitely be bringing all of my storage needs to Jennifer for best business transaction results! Loved my experience, she's tops and I look forward to more Positive experiences! Thank you!

What a pleasant experience. Moving and working things out can often be stressful but Jennifer was very helpful and made things go smoothly... Property was very clean and well maintained. Will feel safe leaving my items here. Thanks

Had an awesome experience working with Jennifer.. she is absolutely AMAZING!!!

What a GREAT experience with this Public Storage and Jennifer. I’ve had 2 units for the past 6 months and both have worked out great for my usage!!! Thanks Jennifer!!!!

This place is great conveniently located. Jennifer the manager is fun and always there to help when I need her!

Jennifer is Greta!

Jennifer (manager) was absolutely amazing! So helpful, so so nice and caring! Took extra time to go over everything I needed to know, listened to me blabber on and on and made me feel right at home. The facility is very clean and all of the staff I’ve met were extremely nice and helpful. As long as I need a storage unit I will be staying right here. Two thumbs up!

I want to thanks Jennifer for the help.she is very nice 😁

Had a great experience getting signed up. Jennifer was very informative and helpful and got me signed up and taken care of quickly because I was in a hurry.

When I tell you the process of her TO g my storage was easy and enjoyable, I'm not just saying that. Jennifer is the absolute best

Clean and quiet. Jennifer in office was very nice and makes paperwork quick and easy. Good rate for large unit

Jennifer is great! 2 thumbs up! 👍😎👍

Great service.. Jennifer was really nice and friendly.

Jennifer was very helpful and friendly...quick and easy reservation process, and clean storage unit

Jennifer is amazing. Absolutely terrific customer service .Very kind and welcoming

Sayda was awesome! She's very professional and had such a good attitude!

The lady working there was very friendly and did a very good job of explaining and making us aware of all our options, while not being pushy. The location was very clean and well organized too. It was a no-brainier on choosing this location for my HVAC company's storage location

My girlfriend currently is storing at this location. Every month I go in to pay Jennifer the manager is amazing! She's so friendly and happy ALL the time! If you need storage I highly recommend you to come see her!!!

Ms. Jennifer is awesome, she was so thoughtful and kept in contact. Has the best spirit. I have been a customer for months and she is by far the BEST customer service representative! And Gabe the GM is awesome too!

I have not even stored my thing here yet and already have a good feeling about this place based on the attention that Jennifer the property manager has given me. She responded immediately to assure that both my bookings were accurate and followed up afterwards. I have called several times with questions (I have never stored items before) and she has had all the answers for me. Went to look at the property and she was polite courteous and friendly with several suggestions and tips that made me feel more comfortable. Not sure about the storage yet but the service so far has been excellent.

Excellent customer service. We came on Sunday Sept. 23rd 2018 and the lady working there was great!

I called and spoke with Jennifer and got a price quote. I figured when I got there the price would be different. When I arrived I met with Jennifer and she answered all my questions and got my storage all set up. No complications. No hassle.

I store at this location the manager Jennifer is ALWAYS so friendly and helpful. I highly recommend this location!!

Sayda was very helpful she help me find the right unit...i defenetly recomend this location...

Good place for storage

My names Ricky and visited today and Jennifer really made the process easy and understanding for me! Excellent customer service!

Hey I got a storage unit recently and Jennifer off 14th was a huge help informing and selecting the right size for me and my if recoomend anyone to go there if they need a storage space with respectable staff

The manager was amazing! She was very helpful and nice, I last minute changed sizesizes and she helped me find the space I needed without hesitation. Loved this place!

Great service and helpnon a day EVERY OTHER SELF STORAGE WAS CLOSED!! Was happy that Self Storage reaizes people /humans DON’T usually work on Sundays - and this, tend to do things like MOVE on Sunday. Jennifer, the manager, was great. Ha Ha - and her ‘assistant’ was outstanding. Very helpful and accommodating. Highly recommend.

Great experience! Thank you Tiffany !

Today we went to public storage Tiffaey was the one who helped us with the storgae she was a really nice helpful women and like I really didn't knew how to translate to my parents she helped me translate to them with a google translator

Jennifer was great, and very exceptional sale person.

Jennifer was amazing!!!! Very thorough with all the information she was giving and because she called me and reminded me I went with this Location because I had went online and put in so many quotes at different public storage locations and other storage companies but she was the only one to call me and sent a reminder email and follow up call( I been so busy everything been slipping my mind) I was happy with the follow up. Nobody could beat the price they are running a special and even though it’s multiple public storage locations in this area all the prices are different this one was affordable and the customer service was outstanding. If you are reading this thanks Jennifer🙏🏾😉

Tiffany was AWESOME! Very efficient & nice.

Not needing storage until July 1st but stopped in to get quotes and see sizes. Jennifer happily took me in the heat of the day and showed me 3 different size storages. She was very informative! I will be back when i'm ready to rent.

Jennifer is a 5 star check!

Jennifer the property manager was very nice and helpful. Highly recommend using this storage area.

Jennifer was awesome and was very helpful and detailed. I'm very Thankful

The attendance was very nice and Helpful..

Alana was great!!!!! She always goes over and beyond the call of duty. Great customer service. I am very pleased with Alana and the rest of the staff. However Alana is always there to help with everything. I have gotten locked out of my unit before ( I lost my key) I was not completely moved before closing hours. Alana was always there to help with a can do attitude.

Alana gave EXCELLENT customer service!!!!!

Alana gave excellent customer service, and outstanding personality, employees like Alana is why I always come back to public storage!!!!!

Alana is the perfect employee!!! Very helpful and knowing every question I asked..

Alana was a big help!

Alana was very helpful, answering all my questions.

Great! Alana is awesome :)

Alana was fantastic! Very helpful and knowledgeable! Thank you!

Alana was great!! She was very helpful and very eager to help!! Great customer service!!

Sheila was an awesome help very informative and super nice

Sheila was extremely helpful & very professional!

Alaina was very nice and she helped us get the storage. It was easy process and we were able to get 2 storage units at this place. There are fees that come with the units, so if your doing the 1st month $1 thing there is more to it. But my family had had a great experience with everything so far

Fine job renting storage building Alana doing fine job, very helpful.

Great customer service! Alana was awesome!

Sheila gave me excellent customer service.

Great auction

I needed a storage ASAP. Alana was really understanding and helpful. She showed me around to different storages and helped me pick out the correct one. I really appreaciate and Thank you for your service.

Alana was very nice and helpful thru the whole process.

I highly recommend this place, service is awesome!!!! Amber did a great job.

Alana was perfect! She helped get a storage unit at a very reasonable cost. I enjoyed how service and will tell everyone about this place. Went to multiple places but this was the only one that actually cared about what I needed and thats why I went ahead and got one!

Had a great experience with this Public Storage location. Alana and Sheila went above and beyond to make sure my move went well and answered all of my questions. I highly recommend this location!

This is a great location and the customer service was wonderful. Thank you, Alana!

Great customer service

Alana was awesome! Gave me a great run down of how everything works!

Alana was the best very helpful. Walks me through the all the details and was very attentive and solution oriented.

Sheila did my rental and she was very helpful, patient, and kind. I recommend them bc they believe in customer service and take providing safety for your stuff serious.

Sheila was awesome!

Sheila did an awesome job and was very helpful with my move in!

Sheila was so helpful in finding the right size!

This was great fast and helpful. This was the first time I ever got a unit and I felt like I was helped and treated very well!

Great service

Excellent management

Sheila was very helpful!

It was a great experience!! I appreciate the great customer service!!

Sheila was patient and answered all my questions. Great customer service!

The staff was friendly, attentive and knowledgeable. Sheila Drew took the time to answer all my questions and made sure I got the perfect sized storage for my stuff. I would absolutely go back!

Sheila was very efficient and friendly.

Sheila was very helpful in picking out the best sized unit for my needs. Would definitely recommend to others!!

Sheila was a great help.

Reserved online, great price, quick and easy. The best customer service I've received in a long time! Cindy explained the entire process, was so helpful, personable and friendly, I felt like I'd known her all along!

Cindy was great! Fast service & great customer experience!

Thanks to Cindy for all her help in getting me set up with my storage unit!

Muy bien atendido .nos dieron muy buen trato...muy seguro lugar...

I had a great experience getting settled into my unit. Cindy was on top of it from start to finish. She was very personable and led me through the whole process in a friendly manner!!

Cindy and Tracy were awesome!!!

Great service! Thanks Management team!

Public storage made the process very quick and easy. Nick was very helpful

Very friendly and knowledgeable. Cindy in the office was amazingly helpful!

Great place.

Very smooth and quick transaction. Cindy have answered all my questions and assisted me to check the unit. Now I have piece of mind while we are waiting to move to our new house. Bonus, prices are great with $1 on my first month. Thanks

Stacy did a great job helping today

Nick was extremely helpful today! The process was smooth and went very quickly!

Rhonda is a lovely woman. So friendly and helpful. I'm glad we found this facility.

This place is clean, and the price is slightly cheaper than other facilities around the area. Rhonda is very friendly and she has been very helpful before and after I check in to the unit.

Rhonda is wonderful! She got me the best price on the unit size I needed, and she sold me a box to hang my closet clothes for the summer until I go back to school. Very college student friendly!

Nice facility, water drainage issues by the front gate when putting in your entry code in the rain. Rhonda makes it all worth it. I was so glad to have her as the voice on the phone and the brain behind the desk. Great hire!

Good prices & customer service was EXCELLENT. The property manager Rhonda is great. Very personable & accomodating. A very sweet woman. I would recommend this location to anyone.

I called and talked to someone online this afternoon. They had one space left that would fit my needs. They held it for me so I could go down and look. Rhonda was very friendly and showed me my space and had all paperwork done very quickly. I'm thrilled to have a new RV space a mile from my house and at a great price. Thank you!

The customer service at this storage facility is the best that I have ever seen. Rhonda makes you feel welcome and taken care of from the moment you walk in the door. She keeps you aprised of your account and if you have a vehicle there like I do, she keeps a watchful eye that is very comforting. I will use this location over and over even though it's not the closest one to me. I would definitely recommend this location to everyone.

Rhonda is amazing!!!! She was very helpful!!

The lady was very helpful and friendly and professional and fast

First Class! Clean, orderly, and secure facility. Friendly and efficient service.

Rhonda was so sweet and very helpful. Best customer service I've had in a while anywhere. Looking forward to continued business at this location

Nick was very helpful and patient answer all my questions took his time and explained everything to me . Didnt rush me or hurry me up

Rhonda is wonderful! She helped us out alot! We've enjoyed using this facility.

Rhonda was great! Very helpful and easy to work with!

Great fast service!!!

Rhonda was very helpful in determining the size of the unit I needed and she has a great attitude. I definitely would come here again.

Rhonda was awesome!! I work in customer service and she was spot on!

Rhonda provides great service, the property is always clean, good selection of packing products

Rhonda was super nice and informative! She was helpful and knowledgeable. Made my first time renting a storage easy as pie! Thanks Rhonda!😀

Rhonda is a GEM at Public Storage of Plano on 14th Street. VERY helpful, very knowledgeable, and gives 110%. Thank you for making this first experience of renting a storage unit fast and easy!!

Rhonda was awesome! Great service!

Rhonda is superrrrrrrr awesome!

Great service! No hastle to rent!

Rhonda was great, she remembered us a month later and was so helpful when we registered for our unit!!

Rhonda was fantastic! She was very helpful and got everything set up for us very quickly!

I am met with a smile and cheerful tones every time I walk in. Rhonda is a wonderful manager and is beyond helpful to her patrons! Don't let the lack of reviews fool you, this is the only Storage place to use in South East Plano! I'm privy to continue my business here!

Kimberly and Akhila are awesome! So helpful and sweet. Will be back soon!

Rhonda was so easy to work with, very kind and helpful! A+ in my books!

Rhonda was very helpful and very sweet. Made my moving out experience so much easier.

These folks treated me just like I was family. I had a pretty terrible experience with some unscrupulous movers, who had stored our belongings at this facility. I had to arrange for pickup from across the country. Both Rhonda and Nick went above and beyond to help me get everything resolved very quickly. They even called to check on the kiddo we hired to drive our stuff out to Oregon. We also had to get the District Manager, Rene, involved to get the lock cut off. She too, went out of her way (literally! she had to drive all the way down from Denton that day). With me being so far away, it was incredibly difficult to work out all the logistics, but the Public Storage folks made it so much easier for me. It's so refreshing to experience such incredible kindness in this world. Some great people, they are!

Rhonda is absolutely wonderful. She helped me find a storage for my needs and provided a great deal that I can live with. Thanks Rhonda!

Just checked in to get my storage unit the other day... the lady at the front desk was very professional and helpful! Got me the best rate in town!

i belive public storage is one of the best storages in plano tx with extraordinary workers like nick helping out on the day to days basic his costmer servies is out of the ordernary hes an awesome worker and polite. he defenetly makes me want to be a costmer just because of his awsome skills very polite young man sincerely antonio mundo from ab moving corporations

The service was great on both the move-in and move-out process. The staff was very friendly and helpful. Great location and very affordable price. MarkW

Great service! Nick is very personable and helpful!

Nick helped us in our time of need. Very nice guy.

Thanks to Nick, I was able to get things in storage. He made this stressful time very easy smooth for me.

Rhonda was wonderful setting up our unit. She walked us out to it, and made sure it was sufficient for our needs. We told her what we'd be putting in it and confirmed this should be sufficent. I got a $1 first month deal, and I only need it for one month, so this is perfect. We had to pay a $22 one time administration fee, bought a lock for $18.99, and a couch slip. Total was $63 with all taxes, fees, and lock etc. You can bring your own lock I believe and save yourself $19.

Mr bill excellent service!

Thank you very much Nick!!!!

My mom rented a parking spot for our trailer yesterday with Nick. We never rented before and he made everything so easy for us. Thank you Nick!

Was helped by a really nice guy named Nick.

THIS REVIEW IS FROM DAVID SHAHAN AND NOT MY DAUGHTER JANET SHAHAN. MY ONLY COMPLAINT WAS THAT I BOOKED THE RENTAL OF SPACE (10X15) FOR A REDUCED RATE OF $122 PER MONTH BUT THE WEB SITE WOULD NOT LET ME GO TO EXPRESS CHECK IN SO I WENT TO THE STORAGE FACILITY AND SPOKE WITH MR JOHN NICK. I EXPLAINED THAT I HAD BOOKED THE RENTAL SPACE ON LINE TO GET THE DISCOUNT OF 15% BUT HE MADE OUT MY AGREEMENT FOR THE BASE PRICE OF $143. ALSO THE $1 RENTAL FOR MONTH IS A LITTLE MISLEADING AFTER THE ADDING THE ADM. FEE OF $19, LOCK CHARGE OF $18.99, REQUIRED FEE OF $11 A MONTH FOR INSURANCE, SO MUCH FOR $1 RENTAL FOR 1ST MONTH !!!!

John aas awesome! Thanks so much!

Camille was awesome and she was very patient And she can help me anytime. From ella Harrison!

We call and talk with a young lady name Camille she was very professional on the phone.We went out to see the untied she was very helpful and her customer service skills was very Excellent and very helpful the service we received was outstanding we was very pleased with her service.We couldn't not of had better a person to help us.She just made our move to Texas a little easy.We are very happy with the service that Camille provided us with.Just Awesome and amazing services.This young lady Camille provided !!!! Your Company should be proud to have you on there team!! Thanks for all your help Camille:-)

Great Experience and Perfect Location

this experience was the best.!! so nice so helpfull um i love it totally recommend

Great folks! Was there for years.

Rented a space for a remodel of our offce at home. Nick was very professional from the moment I walked into his office and even over the phone when I had a question after I left. The whole experience was great. I'm glad we rented from him.

Nick is a great help and very professional!

we rent spaces at this location for the company I work for and these guys are great very friendly the property I'd always clean Nick is great and very professional i look forward to continuing business here and if ever needed for my personal use I will definitely come here.

Nick was very courteous and helpful

Jermaine was very helpful and professional .a very outgoing individual I think you should keep him around for a while, I wouldn't replace him with anybody he knows the business and was very positive!!

Great experience, nick was very helpful

Nick was great and very helpful.

Great clean facility. Reasonable prices. Jermaine was ver nice and professional. Recommend this location.

Excellent

Great job nick

Nick was awesome! Great customer service! Call center screwed up my reservation but he fixed it:)

Great service:)

I had a great experience! Employee Nick took care of me and made my move in very easy. Great customer service!

Nick was very helpful renting a unit for me at short notice. Very kind and his customer service skills are awesome.

Nancy and Nick are so helpful and kind. They are pleasant and help you understand all the ends and outs of Public Storage. While there was a Public Storage closer to me, they were not as friendly and their prices weren't either!

Great

Nick gave great customer service. He answered all my questions, gave us a great deal, and got me in and our in no time.

Jessica provides excellent customer service. Thanks so much for helping me with my storage.

Great customer service. Jessica and Brent were outstanding in their approach and we're very well spoken.

Brent was awesome and very helpful.

Every time I come to this location I get amazing service. .haven't had a problem since I moved in: )

Jessica is very friendly and personable. Great experience!

Although I didnt use the storage the customer service at this location was very good. I would definitely recommend this location to my friends and family.

Jessica was so pleasant and nice to me.

Jessica was kind enough to introduce herself to me. She is kind and professional young lady.

Jessica and Kimberly are very friendly. Jessica is always so nice and great customer service

Jessica has been wonderful to meet and has made our time here very pleasant. She has a great smile and a warm personality.

The storage is really nice. Jessica is always helpful and kind. I recommend this storage to anyone needing a place to store.

Jimmy an John or great

I had the pleasure of being assited by jessica...She was very professional and courteous..,,She made my exsperiance in getting a storage unit for my items to be a great one....She is a great people person and cares for just what you need to do when it comes to findng the rigt storage .....Keep up the great customer service Jessica ....Very much is greatly appreicated and refreshing to have the great customer care and total attention to make the move and storage a wonderful exsperiance ....Five Stars Plus is what i would give her for caring so much.......

Jessica was very professional and really nice, we came In with a lot of questions and she answered all of them! Great customer service. We also received a discount rate which was realy good cause we didn't know how long we needed the storage

Jessica number #1 So nice Thanks

I came from out of state to take care of some family business. I needed to move my mothers furniture from one location to this public storage site. Prior to coming I searched online and happened to select this location. After reserving my storage unit I soon received a call from Nancy. She was professional, respectful and courteous. She knew the difficulty I was having and made me feel very welcomed. She was willing to make any accommodation so that this would be a successful transition. I am grateful I met her and chose this public storage as our preferred storage site.

Great storages