Public Storage Self-Storage Units at 4921 Davis Blvd, No Richland Hills, TX

Amanda was very helpful great customer service thank you!

I had stuff here for about 8 months. I decided to move out because my storage unit rate went up, I was paying 120 a month and the cost went up to 160 after 6 months, they went to see if they could reduce my rate back but to no avail. Upon moving out I had the wonderful discovery of rat dropping in my unit! Now a bunch of stuff I had stored there I'm probably just going to end up throwing away because it’s pretty disgusting. I would not recommend storing stuff here unless any of what I have just said sounds like fun to you.

Great service!

Good prices, clean and Heather at the front desk was super nice and helpful!

Donnetta was so absolutely patient with us as we frantically had to acquire a storage unit. Thank you again so much for helping us and being so kind!

It was a true pleasure to have an wonderful experience with Donnetta as I did. My car had died right as I finished moving, luckily she was able to help Jumpstart my car!

Troy the district manager is a weirdo. As a professional you should speak when spoken to. If you don't like your job find another one. Because you have to deal with the public in your line of work as a public storage worker. You should know better customer service and manners.

I do not recommend this Public Storage facility. First of all they force you to carry their insurance when you sign up online. Secondly the divided walls are far from secure. They have used shaft liner which is basically sheetrock between each unit. This could easily be torn down or taken down. Thirdly my Home contents were in this facility for 2.5 weeks and the rats have torn into many of my boxes. I moved my things out on the 5th of the month and I am now paying for an empty unit. They do not have any kind of partial month for moving out in the middle of the month. I left my lock on the unit knowing if had taken it off they would rent it out for double rent.

Property and employee David are fine but the thing that gets me is the 9pm gate lock. Why not 10pm ?

Don’t use this location. Gate is broken and no one will answer. Now I owe another day on a U-Haul.

ABSOLUTELY THE BEST STAFF I'VE EVER ENCOUNTERED!!! T

If I could give ZERO STARS I would. I have had a storage unit at this location for 10 plus years. Ever since Nicole left I have had nothing but issues. Now the New Manager named David is denying me access to my unit that I have paid in full for. When I asked for his Supervisor's phone number he hung up on me. Horrible company. Do not rent here.

David was so nice and professional, He is a 10 starts representative, Thank you David!! You make things easy and simple ✨

Easy easy to set up and helpful. First storage rental i have done was stressing over it, but man this was cake! Thanks David!…

I have a locker here and the managers are top rate. I have a new door that's easier to open and lock.

David was awesome. Extremely helpful, and made my rental a great experience.

DO NOT RENT A STORAGE UNIT HERE! I rented from this location once before and I didn't have any problems. Now that I'm moving to another apartment I was trying to put my things in a unit again. I paid my last unit before moving and even had the employee walk through the unit to make sure there was no damages (all I had was a couch and a couple of boxes) and they blocked me from renting from every Public storage. I've called the customer care number and even called the district manager and no one can tell me why I was block. I've paid my bill and made sure there was no damages In the unit. Corporate couldn't tell me why either. So just save your money and get a storage unit from U-Haul down the street.

Fast Quick & Easy...David Was Awesome

Too high rates. Nobody is ever around when you need them. 👎

David was an awesome employee and he made sure to check in on the service. Thank you David

Amazing service from David Reeves. Great property manager! We wished he had been there entire time of our rental, he made things go so smoothly. Would recommend this location highly.

Rent increases every 6 months, 4 different managers so far this year and most units are not covered by the security cameras.

David was great he took good care of me 5 STARS

David was super helpful.

David is always such a big help!!!

Many friends and family like this place but i personally haven't been

Terrible storage unit experience. I found this place and reserved online without seeing it. As soon as I pulled up I could tell is was much lower quality than other locations. The office is always closed, storage units are being remodeled, and none of that was communicated when signing up. We unloaded our things and noticed they were remodeling and repainting, that everyone had respirators and masks. We just looked past it and moved on. Two weeks later we return to drop off/pick up things and notice that none of the lights work and there's a layer of dust on everything. I started to go into a sneezing fit as soon as I opened the door and continued to have fits every time I moved anything inside. After getting home and showering I noticed I started to get a sinus infection so I called the office, no answer, so I left a message and proceeded to call for the next 4 days in a row before calling customer service and filing a formal complaint. Over a week later and they finally reached out to say that the regional manager would be in contact.

Prices are reasonable but need to extend storage access hours.

Most honest and up front business for auto repairs and service.

Great shawnty was awesome was having bad day she really helped me out getting a storage.

Lillian greeted me with a warm welcome, was expecting me since I reserved the space online, was informative and very polite. The location is an older, but clean and kept up. Thanks again. Update: Shantel I think is her name, new manager, was amazing busting out the tools and fixing this busted up plate on the door enabling my lock to securely lock. She fixed it so I didn't have to transfer all of my stuff into a different unit that was very helpful she also brought me some carts to help me move my stuff to a different unit very very helpful I did it a lot faster than what I was doing to begin with I was stacking it on top of my car LOL

Shawtal was very helpful and polite. She was knowledgeable about the facility and policies. She also showed me a couple of storage spaces to help me get a better feel for which one fit best for what I was trying to store. Great location as well. I look forward to doing business with them. So far my experience has been good.

Jennifer was a life saver for me today! My movers showed up in a semi and were not comfortable driving the truck into the facility. On top of that they wanted to charge me a surcharge (of $350+) based on the distance they had to walk my items to my reserved locker in row C. I told Jennifer about my situation and asked if I could move to a locker closer to the road to reduce the mover's surcharge. She immediately dropped everything to help me! Within minutes my locker reservation was moved, Jennifer made the process super easy for me, the entire time she was super sympathetic to my situation, and she saved me a ton of money. Jennifer went above and beyond. Excellent customer service!!

Shantal went above and beyond to help me she even called several facilities to get it figured out because it was a Sunday. The manager is also very friendly. Way to go ladies I appreciate YALL!

The storage lobby was very clean and And Jennifer who was helping us figure out what size storage we needed was a big help courteous and knowledgeable on all the amenities,I wil diffently be back thanks to the employee Jenifer and the easy access. I give the public storage 5 stars and will recommend it to friends and family!

Ms Jennifer was such great help in explaining everything needed to know. Thankyou

My experience at this public storage was way better than any other one than I've been to before. Jennifer was very helpful and made sure I was taken care of. I would definitely recommend coming here

This public storage was well taken care of it was ran by one of the nicest ladies I've run into in a long time thank you Jen for always being so helpful

The girl in the office was very nice pretty and stacked. U was very pleased she could get me slipped in there. VERY NIIICE

Jennifer is the best rep ever ! From moment 1, we are like dealing with family or a sister thank you so much for my experience there five stars

I have been a customer of Public Storage in North Richland Hills for over a year. Ms. Jennifer & District Manager Stu are awesome every time I have been on the property! Due to COVID 19 my job ended unexpectedly. I needed to get clothes out of my unit for a pending interview. My payment was past due as I struggled to borrow from Peter to pay Paul. The Management was extremely compassionate and understanding. They allowed me to secure my clothes and even encouraged me to stay in touch with them! I was blown away to see actions behind professional philosophy line up!!! Public Storage cares about its patrons! I recommend the North Richland Hills to everyone seek to stow for short term and long term like me!! #tyP.S.

Thank you so much Jennifer. I know my problem was so minor but you stopped everything you were doing and made me feel import.

Jennifer was amazing helping me with storage and explaining everything and very very very helpful and very professional and respectful. Best customer service I have EVER had. If I had a business I would yank her right up and be paying her top dollar. I want to thank you Jennifer for all your help and every thing you done... Thank you public storage Matthew Teague

The lady who helped me was awesome I think her name was Jennifer .

The manager Jenifer was the best customer service!

Ms. Jennifer, the Manager was extremely helpful, cordial, and professional. This all inspire of the busy day she was having on property. She was multitasking providing answers to question and physical help to myself and others. Employees like Jennifer are the best marketing a business can have.

Jennifer was great so helpful! Great service.

Rates are reasonable and the storage space is pretty decent sized.

Jennifer knows her stuff! Excellent customer service!

Deanne was awesome. She explained everything very well and saved us some money. Great job

We had a good time setting my account Deann is the best ,SHE ROCKS PUBLIC STORAGE FACILITY ON DAVIS BLVD.ps...stew give her a raise she deserves it!!!!

Deann , Was very helpful and kind and just a sweetheart.She helped me out whenever i need help or anything i would recommend her at public storage for anyone needing storage.

Justin was amazing and a big help he could definitely be promoted very friendly and very professional at the same time I rate this place 7 out of 5 stars

Jennifer was great, she has great customer service. And she was very helpful she helped me set up my public storage app for the gate access.

Very good safe of chaos

Thank You @#Jennifer Representative for this location. Great Service. 🤗

Jennifer was awsome customer service

Manager Jennifer was very helpful

Jennifer was very helpful and knowledgeable

Jennifer was great! Thank you for your help!

Great customer service. Lines not visible.

Great location near home, good prices. Representatives tended to any issue and resolved it in a timely manner. A+

I really love it here!!! Teddy and her staff are very friendly and make everything a snap. And the other customers who also rent units here are very friendly. The units are clean.

Customer service at this location is great. I’ve spoken to Teddi on a few occasions including today & she has been very helpful & taken care of our needs or concerns we may have.

Thanks Tre.

This property has the best customer service, teddi has been nothing but nice and helpful since day one. She answered every question I have had and has a great personality and is always working hard whenever I see her. So glad I made the choice to come here.

The property is extremely clean and the service is great here. I have been to other storage places and have had terrible customer service experiences and the properties were always a mess but Teddy welcomed me in here and is so nice I have never been treated like I am the main priority to a business before like I have here. Would recommend this place to anyone.

Teddi was amazing, great customer service and property very cleanly managed. Would definitely recommend this place 100%!

Teddie, the property manager was great and very helpful and knowledgeable, great service and very speedy

Nice people, clean units

The manager here is absolutely wonderful! Could not ask for better customer service.

Most excellent

If you're in the Richland Hills area and you are looking for a reliable and fair storage facility ,this is the place.

Teddi was so helpful will definitely come back

Great customer service. The lady I believe her name was teddi sorry if i spelled that wrong. She was very knowledgeable about the units super helpful helping me understand the whole process. Will recommend this place to friends and family.

This is the best property ever! I have rented with a few of the public storage locations in the past and this one is by far the BEST management yet! Teddie has the best attitude and goes above and beyond what is required I'm sure! She always has a smile and is eager to help find solutions to make your experience here worth while! Thank you for caring!

Very friendly,and fast customer service

I’ve been renting unit at public storage for two years now. Staff has always been professional and helpful when I needed it. I did my move out today and Teddi was such a big help she even had a cold bottled water for me! Recommend public storage 100%

Teddi is amazing cant see her smile but you can tell she is always smiling. Never a bad visit when it comes to her.

Teddi gives great customers service. She deserves A Raise !!!

Awesome done inlike 15min

Kay is an awesome delight anytime I walk onto the property. She always has a smile on her face never hesitates to help someone or even answer a question. She keeps the store rocking and rolling . Thank you Kay for all of ur hard work.

Kay has the best customer service ever. I've had no issues with this storage company at all. I recommend it! Also, the location is perfect.

Awesome service! Clean property and Kaye gave exceptional and comforting customer service! She got me right in and out and I enjoyed speaking with her! GREAT WORK KAYE!!!

Kaye was awazing. Fast and easy process and answered all the questions I had. I would differntly recommend her to my family and friends.

I had everything working against me the day i was going in to sign my agreement and move in to my unit except for Kaye. She had an answer for every question and a solution to every problem. She waited well past closing time to get me taken care of because she knew i was coming in and did it willing with a smile on her face the entire time so that i didn't go all the way there for nothing. She sacrificed her time so that i didn't waste mine. Brightest spot in my day to say the least. Thank you Kaye!

My first time in this place and this wonderful lady Mrs Kaye she was a big help thanks you so much .

Lillian was very nice and very professional! Great first time experience

I love this location!!!! The staff is AMAZING!! Especially, Lillian and another lady, now at grapevine location is the BEST!! They are extremely HELPFUL in every way! I highly recommend this location if you are looking for storages. Their prices are very reasonable and the storages are VERY clean! Thank you, Lillian for all your help! Nikki

Lillian do an amazing job a good person and with great personality

Lillian was awesome helping me move in! She has an awesome sense of humor :)

Lillian was super helpful and very informative about the space I was renting. Lillian gave me great customer service !

Lillian was awesome. Super helpful and very informative.

Lillian was very helpful and informative.

Iiliian was amazing

Lillian was soo sweet and helpful to me. She helped me get the best rates for what I needed the most!

Quick, affordable, and very convenient!! Straight to the point, no hassle, and was given great recommendations on storage equipment to help protect my belongings!! Thanks Lillian!!

Worst experience ever

Being in the Military, Public Storage has and is my go to; but this particular time, using the online reservation was too easy and then arriving on location with a friendly greeting by Lillian the on-sight manager was comforting. She provided me with a total rundown, setting me up with everything to be squared away...Thank you!

Lillian was very nice and great to work with

Ms. Lillian and Kaye. Are the greatest customer service ppl I have ever came across... Expand and duplicate these two

Wonderful facility. Lillian was very friendly, helpful, and patient. Highly recommend location.

Great customer service and staff was beyond helpful including resourceful.

Lillian was kind and patient, definitely would recommend!

Lillian is ABSOLUTELY amazing! She is so friendly and helpful! Public storage was clean and i did not have any pest issues in my outdoor unit. None of my stuff was bothered by anyone but myself. Would rent a space with this location again!

Lillian was very nice and helped me a lot !!! Great customer service!!

Amazing customer care from Aaron. Thank you for your kindness, and quick service.

Lillian was great and very friendly, explained everything out for me, will definitely refer others to this location

Very informative, Lillian made sure I was completely satisfied before I signed all paperwork. Prices are great and location is close to work and home.

My experience with this place was great! Lillian was so helpful in getting the unit set up so quick!

Just been there to rent my first storage . Trei she is so nice and sweet take us to check out the storage and explain everything. We are so glad to choose this place.

Lillian was awesome! I’ve never rented a storage unit before so I really had no idea what to expect. She was very informative very kind and very sweet and you can tell she cares a lot about the property. I feel like I chose a good location to hold my things and feel like it’s going to be safe.

Tre’ is awesome! She made our process easy. Her customer service and kindness is wonderful.

Stopped by to ask questions about leasing Property was clean and Aaron was polite and helpful in answering would reccomend to people.

Aaron provided absolutely amazing service for us on our visit!!

Aaron and Tre were awsome.

Aaron & Tre are awesome this is a really good public storage they are awesome with the people come in here and get your storage now thank you so much.

Great storage friendly service from Lillian highly recommend thanks

Great experience. Lillian was very friendly and very helpful

Lillian was wonderful!

Lillian saved the day for my dad and I. The price was reasonable and the service was even better.

Lillian made the process of renting a unit so easy. She was informative and extra helpful. But most importantly, she was NICE! She made a stressful weekend a lot less so.

Lilliam

Wonderful MS. Lillian

The woman from Massachusetts I believe her name is Lillian. She was extremely nice and helpful I have rented storage units many times and this was the best experience I've ever had. Lilian made a tough situation very enjoyable!

I Set up a reservation though phone, Lillian was very kind and welcoming. She showed me the unit and gave me all the info I needed. She helped me find the right size and deal. I would definitely recommend anyone to rent a storage unit here, especially because they have very great and helpful management! Thanks Lillian!!

Lillian was amazing and very professional! We had an awesome experience and think our experience here will be great!!!

Excellent service. Thank you Lillian

We had a great experience with Lillian today. Super fast and very friendly service!

I had to give 1 star to post. They only post the good reviews because I have talked to other people who have had the same issues. Don't rent a unit here. The place is trash, the workers never answer the phones and are always outside smoking or in the onsite apartment and will lie and say they are on the grounds as you leave multiple messages. They raised my rent before I was even there 6 months and it's not even climate controlled. I now have a huge bug infestation (huge cockroaches and eggs) after leaving this.place as roaches are all in my belongings. I have reached out to corporate as well as the District Manager and I have yet to receive a call back.here are far better places that are cleaner and cheaper in the area with reliable staff.

Friendly and quick registration.

Good people, Good Service, and good prices. Lillian was very helpful and professional.

Thank God for Miss Lillian. She’s the best!! She’s a valuable asset to the company. She helped us get the most convenient pot possible, truly the best saleswoman!!!

Lillian was happy and helpful

It was very quick and easy getting set up. Lillian did an amazing job helping and making the process quick. I would definitely recommend this location.

Thx Lillian!! Great customer service and understanding of what they're giving you! Keep it up👍👍

Cost is efficient and space is what I needed the clerk was very nice and got everything I needed to move in.

Mrs. Lillian was so sweet and patient with us... Great customer service

Fast and easy great service by Lillian

Good place to keep the stuff you don't use anymore and good place to find good workers.

They are raising the rates and this place is so expensive it isn't even worth having. A total rip off! $170 per month for a little box. Waste of money.

A+++!!!

Lillian has made my experience with Public Storage exceptional. I highly recommend this location.

Lillian is the reason I rented a unit in this facility. She was the manager at another location where I rented in the past and she is such an awesome manager.

Friendly customer service

Lillian did a fantastic job of getting me in at a convenient time, making sure I understood the terms of the rental, and ensuring that I was completely satisfied. I got in and out and it was completely painless.

Lillian was a great help with the storage unit process. Fantastic service great price too.

Excellent service, Lillian was very helpful got me out fast and quick.

Lillian was great! Super nice and super fast to work with.i highly recommend coming here!

Quick and friendly thanks Lilliam

I want to give a Big Thanks to Lillian the property manager! She is absolutely the pleasant and fun person I have ever met. She was most helpful with the procedures moving in and moving out. I totally recommend this location to everyone! Come see Lillian for your storage needs!!!❤️

Lillian has been the most wonderful and helpful person that I have ever experienced in my 10 years as public storage customer. I may end up being her customer for life!!!!

Very quick and professional check in process. Units were clean.

Lillian was great to work with and was a tremendous steward of my property for over 18 months. Property was always secure and clean

Great service and price. Lillian was the best!!

Lillian was absolutely amazing to work with - she helped us pick out a storage unit for the size we needed! She was so patient and helpful! When it came down to all the paperwork - she did it was such patience as i asked a lot of questions. I can't wait to work with her again on my future storage needs!

Lillian was great! Very helpful and efficient.

Lillian was very helpful and friendly taking the time to answer any questions we had. The location was easy to find and the storage units were in great shape.

Awesome place. Thanks Lillian.

Very helpful working with Lillian. Pricing could be better. Much cheaper down the road. But I was in a hurry. She did a great job of giving me info and getting me the unit needed.

Excellent customer service ! Lillian is super helpful and knowledgeable! Highly recommend if you have stuff to store, store it here!

Great service, thanks for the help Lillian

Very nice and helpful manager Lillian

Lillian was wonderful in helping get the right size unit and go through all the steps with me!

Had a great experience. Fast and friendly customer service and very affordable- Lillian was fantastic!

Michelle was fast and find the best storage size for my items. Very helpful.

Great place. Friendly people

Outstanding personal service. Clean facility and well managed.

She was a very great sales person and showed us the unit and made sure the size would be perfect for us. Very excited to be with this location.

Lillian was outstanding! She was very friendly and helpful. She made my experience very pleasant!

Lilian did an awesome job

Detailed introduction from Lillian explaining all the ins and outs. I'm sure we'll be perfectly happy with the space we're renting. A-Plus customer service and a smile to boot.

Came to rent. Met Lillian and she gave me options for the size i requested. Very friendly and exolained contract well. Highly recommend here.

Taylor and Lillian are great to work with. They held my spot for me for an extra week because the RV I purchased needed repairs before I could buy it. They were prompt to check in with me and made check in a breeze.

Lillian & Taylor provided great service with the best smiles. I’m currently moving and we know how stressful it can be but the the ease of access and how knowledgeable they were about the units and recommendations they gave really helped a lot. I’m am more than pleased with my purchase of this unit here at public storage! Thank you!

Lillian and Taylor were a huge help and pleasure helping me with my unit!! it was fast smooth and easy!!! Very happy!

Lillian is awesome and she goes above and beyond to help her customers.

Both Michelle and Lillian were excellent. So helpful and efficient! They have made this experience so smooth and we look forward to our trips here👍🏼

Michelle was amazing and super knowledgeable! Great service!

Great Customer Service! Lillian was very friendly and very helpful! Would definitely recommend!

Great help provided all information I needed lillian

Lillian and michelle are very professional and kind. Michelle went out of her way to accommodate me in my issue on storing my trailer. I am very happy with the.

Great move in experience and Lillian was great to work with. Highly recommended

Lillian did a great job getting us setup.

Lillian has excellent customer service. Best experience had in a awhile.

Lillian was very professional and very nice the establishment is very clean would definitely recommend

Lillian was very nice, and genuine, she was up front, she gave us a lot of information, and helped us get the products we needed.

I came here and as soon as I walked in I was helped and greeted by Lillian, she was kind and very helpful. Good options for storage.

Staff very helpful

Lillian & Cindy we’re very helpful & friendly & very quick service!

Lillian & Cindy was very helpful, friendly & excellent customer service!

Lillian and Cindy were amazingly quick and informative, and helped me to find a great price for just what size storage I needed. Thank you both!

Lillian and Cindy were wonderful. Very helpful.

Lillian was VERY helpful and so friendly! She made the whole process very quick and easy. That location was also the cheapest around by far. Definitely recommend!

I love this place great people i use this place everytime i need to store anything safe place.clean place .

I went in today to make a payment and I was blown away by how friendly and upbeat Lillian was and how clean the property was as well. She's the type of person that we need in a customer service position

Amazing help and super friendly, great experience.

Lillian was extremely helpful. Wonderful customer service.

Needed a place to park a trailer and Lillian was really helpful and got us in quickly. She was very nice and pleasant.

No ....and there Insurance that you are required does not pay . Look on line at the comments before you sign up.

Michelle is the best. Great customer service!!

Not happy with my Public Storage experience

Lillian was amazing!!! Had a boat getting my unit!

I was moving and the seller didn't do the paper work , so we storaged all of are stuff here.

Lillian was very nice, knowledgeable, and easy to work with.

Lillian was very nice & helped me & my mother alot .

Loved this place. Clean and well lit. Liz was so helpful and answered all my questions. Would definitely recommend this location.

Very friendly, informative and great rates on Recommend to anyone needing a little extra storage space.

They prorate your move in but not your move out. So I basically lost $40 after they upped my rent by $30 without notifying me before the payment was due. I originally paid $50 for almost a year then it went to $80. Not sure why. The location of this place is hectic especially during rush hour traffic.

These place is nice the manger here Lillian is awesome willing to help we’re ever she can

Amy was great help!!

Amy and Nicole arw just beyond awesome. Unit C120. Ty for be coming friends

Amy was amazing! She showed me the property and the storage space that i requested. She went over the entire process with me and made sure I understood the contact as well as the code entry. It was a smooth, easy and quick process. Thank you Amy

Amy was so accommodating while we were looking for a storage facility. Thank you Amy!

Thank you for a very positive experience moving in yesterday, Amy was wonderful she should get a raise or promotion.

Amy is amazing she has good customer service! Wouldnt want to deal with anyone else. I was very Satisfied with her service!!!

This is a scam they charge you for things that shouldn't be charged just to get extra money and the girl in the office is a rude employee. They also cut my 30$ lock off after paying $306.00 DO NOT USE THIS COMPANY! THEY ARE VERY UNPROFESSIONAL!!!!!!!!!!! They don't even deserve a star!

Amy was awesome! In a time of a stressful moving situation it was so pleasant to have her there to help! I highly recommend this facility and Amy to help you with your storage needs!

Great friendly staff..much better than the place I was at before..I highly recommend this place

Sonya has excellent customer service skills. Glad I chose this location.

Hailie was very helpful when it came to the questions I had.

Sonya was really helpful showed me the storage unit without a problem!! Great customer service!!!!!!!!

The office clerk Sonya was knowledgeable and courteous. She got me set up with the size unit I needed. It was quick and easy. I will recommend to others.

Had a great experience with nicole. Thank you for helping me out

Every time I've gone up there hailie was just so amazing and helpful an awesome customer service

Good customer service. Clean facility. Easy to get in and out of. Great prices.

Hailey was sweet and helpful and did her best getting my reservation done even though her system was down

Hayley is amazing. Her help was awesome.

Hallie is the best! Super amicable, courteous, and kind. She took care of us and had us checked in in no time! I feel secure having her working at this Public Storage! Give this woman a pat raise! Amazing representatives like her are hard to come by!

Had a great experience getting my unit at this Public storage. I've moved around a lot and this has been the smoothest experience getting into a place. Hailie was really helpful and freindly.

Had a very easy no hassle experience at the Davis Blvd NRH TX location .Kristy got me in showed me the storage unit o agreed to it .back in the office she had everything up and ready simple read this sign here a few times and I was unloading in no time .if only other places I deal with were half as quick and organized. Thanks fir your help. Mark

Nicole and Kirsty were amazing and helpful. Thanks to you both

I called the store to ask a question about my storage at another facility and Nicole was so nice and helpful. Her phone had issues, but she was still very patient and helpful and answered my question. Great customer service!

Hailie she was very thorough. Very efficient, and nice.

Very professional and courteous. Took care of all my needs. Would highly recommend public storage on Davis Boulevard. Hailie is amazing!!!

Hailie was great and helped me so much!

I came in on 4/15 to look at a 10x10 and Larry showed me the storage. He was very friendly, professional, knowledgeable, and helpful. I really enjoyed my experience because of him. He showed me three step by step on how to stack items and secure the facility. I am moving next month and I will surely return to rent with him.

Customer service that was provided by Larry was exceptional and he made sure to answer any and all questions that were asked. Larry also took the time to go step by step with the leasing process, showing the space that was going to be leased, explained in detail the renters insurance, as well as making sure the gate codes that were provided to us in fact worked. Will definitely recommend this place to others. Keep up the good work.

Great customer service . Thanks Nicole 👍

Nicole gave great customer service and was extremely helpful in picking the right size storage and pricing for me!!

Online reservations are a little cheaper, so I parked and made my reservation while standing outside the office. I made the reservation online at 4:42 on a Saturday. They close at 5:00pm. my reservation automatically scheduled me an appointment for the next day, I wanted it immediately obviously. The ladies were very helpful in getting the process started and done quickly. Nicole showed me the space and was able to give me all the information I needed for entry and access. Meanwhile Hailie was making sure the system was going to allow me to rent that day. Cut off for renting a space is 30 minutes prior to closing. They both gave me great speedy service and answered all my questions. What a lovely experience

Nikole and haile were amazing!!! They helped me get everything I need it and explained everything so good. Great customer service I’ve very pleased with how everything went and how helpful/nice they were . Highly recommend these two if you ever need help there!

Nicole is akways very helpful

Lillian was super efficient and helpful! I was nervous about leaving my items in a storage facility, but she put my mind at ease and made me comfortable knowing my items were safe.

I have moved in and out of public storages for years. I like being able to pay online.

Satisfied Happy Customer, Thank you Nicole your Number 1

Nicole has been helping me with storage for years, and has always gone above and beyond! Would recommend this location and Public Storage to anyone looking for storage!

The manager Nicole is soooo awesome there is no question at her location if i ever needed a unit i know that place is very trust worthy for my needs there i would definitely recommend that location and public storage to everyone know........ 👍

Good people good service great prices need i say more

Nicole was very helpful. I'm an amputee and she brought her tablet for me to sign my documents! That really good customer service, which is rare these days!! Miner one in my book!!

Unfortunately I was only able to utilize my space for a month as I travel often.. however..the manager and staff (Nicole and Amy.. oops..hope I got names correct 😊) are so considerate and professional..after my initial contact the mgr called me with a follow-up to see if I was satisfied with the service and storage..I would strongly recommend this facility to anyone as customer service is a must these days.. thanks to them for making me a temporary but highly satisfied individual.. Domingo Bustos Jr.. Veteran..US Army..

Taking care of getting extra storage with Nicole was so pleasant that I wanted to give her a high five! I was able to get more done with my day simply because of the efficient and thorough help she provided. I wish I could give more than 5 stars for such great customer service.

I love this place. Nicole, the facility manager is awesome and not only sweet and cheerful but very professional and helpful. I have used this location for the last 4 years and always felt like I'm the most important customer they have. This is how they treat each and every one of their customers. The place is always clean and reservations are always handled well. Prices are good and a good variety of storage units. Highly recommended and I will definitely continue to use this storage facility.

Nicole, and Amy are very friendly, and professional. They're both pleasant to work with.

I have always had good service. Nicole was so helpful when I rented a unit.

The property manager Lillian, was so nice and helpful- she made sure I had everything I needed. The whole experience was quick and painless. Just what I needed while moving in the Texas heat.

Courtney was Great!

Very helpful management and met all our needs. Best prices in the area!

Nicole Has been helping me with storage for years,and she never fails to do a great job. Would recommend this store and her to anyone looking for a great storage location. Wonderful customer service!

Nicole is simply, the best!!! Every time I come in, she greets me with a smile and her customer service is impeccable! She always keeps me informed about the job my company is doing and definitely deserves a shout-out​!

Courtney was amazing! Thank you for your five star customer service!

Nicole is great

Nicole was great to deal with! Definitely recommend.

I love Nicole

Nicole is amazing. Big help and saved me money. Also funny.

Nicole was very helpful when setting up my rental and made it very easy to rent with her. She showed me right where my unit was with ease. Have rented here on and off over the last few years. The manager Nicole has always been here and has been awesome. I keep coming back to Public Storage because of the great service and friendly people. Would recommend this location to anyone looking for storage and great customer service! Nicole is the best!

Nicole is AWESOME! GREAT experience! She knows her job and I would recommend her a BIG raise!

Nicole take care of customer to the fullest making me feel very welcome

Good service

Pretty awesome place! Very friendly staff manager is awesome! Prices really pretty reasonabke but staff made the whole experience worth it

I met with Nicole, she.was extremely helpful, warm and friendly, very personable and very informative. I also found Public Storage to be very clean. I highly recommend Public storage

Nicole was awesome and she made the process simple and fast. Thank you so much.

Brandi gave us great service will recomend to others.

Brandy is great customer service is spot on

Nicole was awesome. She made the whole experience so easy. I had a price i wanted to spend in my head, and she made it happen!

Chelsea was awesome! Very knowledgeable and helpful!

Nicole was fantastic! What a nice person!! I had a stressful day and she made my arrangements so painless! Very appreciative!

A+

Nicole stayed late to help me get in storage .

Thanks Nicloe... Facility is clean and efficient, and priced very reasonable. Information and check in was handled professionally by Nicole and completed very quickly. Attitude was friendly and courteous... Thanks again!

Shawna was great at what she does, she answered all my questions without me asking,.She get 5 stars in my book!

Nick and Nicole have both provided great customer service for us as we searched for a unit, answering all our questions thoroughly. They have also provided us with great customer service since signing our lease. They followed up to make sure that everything went well with our move in, and let us know when payments were upcoming, making sure that we didn't overlook them. Very happy with their service! The 10x10 unit itself is serving us very well. It is taller than others we looked at, which was a plus for us. We would recommend this storage facility.

Shawna was very helpful and had great customer service the whole time I wad at the property.

Nicole took my reservation and was incredible at getting me the assistance I needed for moving into my unit. Not only was the price unbeatable, but the service was definitely top notch for the entire staff. I'm appreciative of how quick the process was on such short notice and would definitely recommend their service to anyone.

Excellent, service. Nicole is awesome! Very helpful.

I went in the store to pay my bill the manager Nicole was very friendly , nice and helpful even though I didn't have a unit at her location

Nicole & Kayla made the experience very pailess & smooth. They are a great asset to your brand.

Kayla's amazing and friendly customer service is the reason we chose public storage over all the other storage places. She answered all our storage questions and gave us helpful moving and storage advice!

I am a very satisfied customer. I have been a customer for 4 years, and I will never choose another business to store my property with. There is a young girl who works there who is always very kind. I believe her name is Nicole. I would strongly recommend this business to my friends, or my family. You can trust these people! Thank you Nicole!

Nick and Nicole were great! Love the service here!

ABSOLUTELY GREAT CUSTOMER SERVICE FROM NICOLE!!!

Nicole is AWESOME!!!! Best service ever!!!!! Definitely will recommend to anybody and everybody! 10/27/15

Cool people Gabby and Nicole are very helpful and nice. No problems, good security and easy location. Recommended.

Gabbie was of great help and Nicole's communication with me was beyond expectation! Thank you ladies!

Gabbie was awesome!!!!!

Nicole is an excellent property manager. She has an answer for any question and a solution for any problem. She is very friendly and helps however she can.

My rental experience today with Nicole was outstanding, she provided me with excellent customer service.:-)

I needed a storage unit ASAP, spoke with Nicole and she was able to help me quickly and efficiently. unfortunately they didn't have unit size I was looking for at that location but she went out of her way to find the next closest location that fit my needs. Awesome! She even helped me get a lock. Thanks Nicole for all your help!

great storage facility, Kayla and Nicole provided great customer service!

Doing a great job

Loved Nicole'a knowledge. Loved her personality as well!! She was very helpful.

Shawna and Nicole were excellent

Kayla was very kind and informative. The facility is clean and well kept. It's a good feeling having peace of mind knowing my property is safe here.

Kayla was awesome and provided excellent service

Kayla was very polite and sweet. She explained everything clearly and helped us understand all pur storage options and needs

Kayla was amazing, she was very friendly and informational..I'm glad I came

Great customer service fast and prompt

Nicole was awesome! Great personality & customer service!

My experience with this facility was excellent. I was pleased that Nicole made the registration so quick and easy. When I vacated, the young gentleman in the office made that process very quick and simple also. The facility and grounds are clean and well kept-up. I would definitely recommend this Public Storage facility!

Kayla was very helpful and knew everything about the property. I'm glad i chose this location.

I couldn't have asked for a better experience. Nicole made it so quick and easy and was just the sweetest person. Will definitely recommend this location to any that need to rent storage.

Nicole is the best. Kayla also the best. Very professional, and helpful, n always friendly.

yo guys are good emplyers n i like it becouse yous explain everthing step bye step good n treated use good n have good price kayla n nicole

What a professional and friendly staff! It was like checking in to a 5 star hotel!

Great prices and easy accessibility. Kayla is great at her job

Shawn, was wonderful and knowledgeable. great job

Kayla is awesome, Great customer service Rep, five stars

Nicole and Kayla were very laid back, and friendly

Help was amazing and fast. I am glad I came to this location instead of the closer one. I will refer everyone to Nicole and Kayla when they are moving. Thanks again. Misty

Nice staff. She was very informative and accommodating.

Kayla and Nicole are awesome. they have always taken great care of me and have great attitudes. highly recommend!!!

Nicole was absolutely professional. No aspect of my expectations went unfulfilled. I had no questions, because she had all the information and know how to make my transition as easy a possible

Nicole and Kayla are always so helpful and great customer service.

Kayla and Nicole Excellent service

Very helpful staff, especially Kayla and Nicole.

Awesome place to store your goodies, and Nicole is always nice and helpful, Thanks!!!

Nicole is wonderful. I couldn't ask for better service! It's always like doing business with a friend you can trust!!

Kayla was very professional and helpful!

the staff are very knowledgeable and eager to answer any questions. great storage facility!

Kayla was awesome, nice, and very helpful! Also she was very professional.

shawna was very awesome, she help me out sooo much with my bill. I will appreciate it :-)

I would like you to know that Shawna is an excellent worker and she us very nice.

I just moved here from Houston and found Public Storage just down the road. Mgr.: Nicole was most helpful, informative and knowledgeable. Nicole helped me get situated & in a storage unit quickly & efficiently. Thank you, Nicole for all your help and expertise.

Lillian was great i didn't like the first choice and i wanted to drive up to unit she rocks!!!

I learned Spanish thanks to Suzie finally coming back! Great place and great people!

Luke was extremely helpful when my mother and I came in to find a unit. He provided great customer service and was knowledgeable of the prices, current discounts and units. Earlier that day we had went to another public storage location and was disappointed by the lack of service and attitude when we asked questions pertaining to the unit. We decided not to rent from there. At the end of the day, I'm glad we found this location. Thanks again to Luke!

Awesome took care of me 30 min before closing and past that. I APPRECIATE LUKE!!!!

Nicole was very helpful and entertaining!!

Shawana did great she helped out alot. Great work

Shawnas great, helped me out. Fast and easy service.

Nicole, the gal who rented me my storage unit was very thorough and pleasant. I was in and out in a flash.

Shawna was great!

Suzie ur awesome thanks for all the help with thr rental unit

I have been a customer of this Public Storage property for 3 years. The current manager, Nicole, has exceeded my expectations as far as customer service and business professionalism. She keeps an eye on my property that is parked in an outside space and often calls me if she thinks I need to come check on it. I really appreciate the way she goes the extra mile to assist her customers. I give Nicole and Suzie and Public Storage my highest recommendation. Thank you....Ray Gameson

Great

The manager Nicole was excellent. She was very thorough in explaining everything but super fun while doing it. I always thought of storage as just an errand but it was SO fun hanging out with Nicole while we were setting it up.

Nicole was very helpfull in facilitating our need for a space. Great service.

The price was adequate for a time. However the "first month for a $1"was a nonexistent bait. My quoted price only remained in effect for 6 months before increasing. On moving, what I was told would happen at initial meeting didn't happen. I was told my lock would be returnable (it wasn't. $20 spent and gone) I moved out early as I no longer needed that unit. I was questioned why I was moving; uh, does it really matter? Asked about my prorated refund for days not used and was told that only occurs if you moved IN from days 1-6 of the month. So "Jennifer" who started my rental services lied and the company did not honor any of the promises made by their representatives. On a positive note, my belongings were in place just as I left them so the unit served its storage purpose. Probable wouldn't use a storage unit again,because of the failure to follow thru on statements of services I were led to believe would happen. Maybe the company will make it right; but I seriously kind of doubt it after my experience.

Consistently a great experience every time. Great Job!!