Public Storage Self-Storage Units at 592 Swedesford Road, Berwyn, PA

VERY VERY impressed today👍 Sean is his name, this property manager always stands out from the others. For one he always easy to be found because he usually cleaning around the location and he makes it he purpose to greet you. Today the power I believe the power was down and it effected the elevator he made no excuses, not one let me make a call. He just got the job done and turn the elevators back on, mind blown at the consistency with Sean’s.work ethic!

Great place for short term storage

I needed boxes for an upcoming move and these guys were great! They gave me a great deal on a bundle of boxes and were friendly, efficient, and super helpful.

Michael made picking a unit a breeze. Straight forward and super easy. Thank you for making it easy.

Jade was undoubtedly our lucky charm, given the challenges we faced with the 800 representatives. Nonetheless, when we arrived at the storage unit located at 592 Swedesford Rd, Berwyn, PA 19312, Jade exceeded our expectations. As a representative of Public Storage, she demonstrated exceptional dedication and professionalism, making her an asset to any business. Our sincere gratitude to Jade from Rachel and Paul for her invaluable assistance in making this transition smoother.

PHENOMENAL EXPERIENCE! Jade is a great, the facility is clean and well maintained and I am happy I chose Public Storage.

Would like to thank Mike. For being exceptional person and helping us out with our current situation relocating from Colorado to Pennsylvania if I own the company, I would definitely hire Mike to represent me wonderful guy! Thanks dude!!

Good experience, Jade was professional and very helpful. She did a great job answering my questions and made my move in as easy as possible.

Quick and easy service and Jade was very pleasant and helpful

Multiple failures trying to book unit (1) property manager never showed for reservation (was there for over an hour) (2) Customer service had multiple online operation errors when trying to book for me while waiting on property manager. (3) Booking website failed repeatedly at payment option for me and then while still trying to work with customer service I was told no units were available despite having a unit reservation that I was actively trying to pay for. Extreme incompetence!

Berwyn Public Storage is clean, safe, and has plenty of room and carts to easily get around. Jade's customer service is absolutely awesome!! I highly recommend this facility!!!

Berwyn PS is clean and very accessible.

Jade provided me with top tier customer service. She took the Time to explain all the information that I needed to know to make my experience with moving in much easier. In the future I will definitely recommend this location to family and friends because of the excellent professionalism and amazing customer service provided to me.

Jade provided me with excellent service.

The customer services at this location was great. Jade is excellent worker. She is knowledgeable and very helpful

Good afternoon, Jade was a wonderful help! Her customer service is second to none.

Mar'23: Jade is an amazingly awesome soul helping me & people at Public Storage at Swedesford Rd. Berwyn PA. Thanks to the team for hiring, training. and retaining such wonderful souls that I'm changing my rate from 4 stars to 5 starts. Thank you Jade and in gratitude 🙏 Sunny 2021 Update: My review triggered Public Storage Customer Service to call me yesterday and correct the error/situation from now onward. Thank you Kathryn for your call yesterday and hopefully you're going to adjust past adjustments too. I'm grateful. Thank you to show you care Past: 1st my online reservation of some $103/month was given to someone on the day off my appointment at 10 AM EST before I arrived on-time for my appointment. Then lady sold me $155/month units in July'20 for a year+. And last Public Storage unilaterally increased their rent to $196/month from 1st Jan'21. I had moved out of state due to COVID job loss and I am not in a position to remove my stuff due to rent increase. Customer service line will be kept on hold forever!! Pandemics @ Work!!

Terrible decision. I wanted an indoor unit for a few months after moving home unexpectedly because of a death in the family. We chose this location because of the good reviews. I opted not to get insurance that was a big mistake. I went into the unit to to retrieve some items for the kitchen and found that the unit had been damaged by water from a leak in the ceiling. I believe that the Neis manager I have been working with left. The woman that was there was extremely disinterested in helping me. I called the corporate number and they assured me that the district manager would call me two weeks later I had not received a phone call. I called back to the Berwyn location and was told again that the district manager would call me. He is still not called me to this day. I’m actually saddened to think about the other units along this wall that have damage. You could tell that the entire back of the unit was wet and that this had happened before really disheartened. BUYER BEWARE

Jade the Manger of the Berwyn Public Storage is very helpful and understanding. Goes out her way to accommodate you and listen so that she can help you the best way she can. Thanks again for everything 🙏

The property was very clean and the property manager jade was extremely helpful

Jade did an awesome job assisting me with my needs. I would definitely recommend this public storage place for anyone needing storage units. She was very patient with me and answered all of my questions and concerns.

I had a wonderful experience at this particular location. The property manager Jade was wonderful and extremely helpful patient and supportive. Customer service 10/10 for sure. I will recommend this place to all my friends

The property manager was very helpful and respectful.

Always have a great experience at this location

Chris was very helpful and friendly. She explained everything to me clearly. Chris even said that she would sweep out my storage unit because it wasn’t cleaned to her standards. That impressed me!

The manager was so helpful. She is the best. Jeff Allen.

Went to public storage and received very good customer service from jade she got me what I needed and took care of everything

Great experience and very helpful. Especially the young lady named Chris.

Chris was very knowledgeable and helpful with all of my questions as per size rates and mileage. As well as a few extra tips about moving day and how I should pack the truck Since this will be my first time, driving a moving truck.

Thank you to Chris for all her help getting me the perfect size unit, perfect location in the facility and of course a great price!! I was very unsure coming in what exactly I wanted or needed and she was so patient and knowledgeable I felt so comfortable and confident I made the right decision!! Thanks again Chris for making this such a great experience!

Needed to get some sort of storage, as I had a bad experience in the past with another company. Was driving by and decided to get some details. To my amazement I was taken care of by Christine she was very welcoming friendly and knowledgeable. Had answers to all my questions and concerns. To all that are thinking of getting some storage I recommend public storage of Berwyn and ask f I r chris she will take care and answer all the questions you might have.

I I had the pleasure of meeting the most kind and helpful young lady at the storage unit I was trying to find out what size would best fit my needs and she had answers to all my questions. If I had to recommend a storage place this would be the one. public storage Berwyn, PA. The lady’s name was Christina and I’d like to thank her very much for all her time and patience with me.

Very professional & clean

The storage unit representative Jade, was very kind and respectful. Her customer service was top tier, and the facilities were very clean.

I recently visited this location. While I didn’t rent that day, I will be back. Jade was very professional and answered all of my questions. Gave me an aggressive price quote and was very pleasant. I would definitely recommend this facility

I use my u it quite frequently every month and Jade, the woman who works here, is wonderful. We’ve had a lot of conversations over the last few months and she’s extremely helpful when I need help with anything.

Jade did a wonderful job helping me rent my unit

So far so good! I’m pleased with my storage unit. I wasn’t to sure about what size unit to get but I got a lot of help from the young lady in the office. I think her name was Jade. She was helpful and pleasant. Thank you!

Great customer service, convenient location and a very polite attendant she made my visit quick and easy

Facility was great. The staff person made me respond with a one star rating. They were rude and unhelpful. I will not use this facility again.

Giving these guys your credit card information is worse than giving it to thiefs. They will change prices on you without giving proper warning, overcharge, tack on late fees if their processing fails, and all sorts of wonderful experiences. There are 3 other storage places nearby, not public storage. Do yourself a favor and pick others.

Harry gave great service and he was there when we need him

Harry was great and helpful

Keisha is absolutely wonderful to work with, she is beyond helpful and really helped me with my move in. Thank you Keisha!

Good customer service seems hard to come by now a days and I have to say Keisha was great!!! I tend to ask a LOT of questions which aggravates people but Keisha was patient with me and answered every last question I had with a smile. She was so helpful and gave me a lot of good information.

The two large doors haven't worked since you rented there for a month or so. And the entrance door is always left open.

I loved it. Keisha made my experience painless. No stress. Thank you !!!

I was very pleased with your employee Keisha she was very patient with me asking her questions about my unit she’s very professional and pleasant I enjoyed her and thanked her for her help.