Public Storage Self-Storage Units at 7860 Smoky Row Rd, Powell, OH

Cindy did a great job for me. Thanks!

Cindy was excellent to me and my partner. She stayed an extra 15 minutes to help us even though it was a simple fix that could have been put off she still helped and was happy to help! She is an absolute gem of a human! She happy to work with her and hope to see her smiling face when we come in again!

Cyndi was so helpful and such a sweetheart thank you so much for your patience. You made it a breeze for us. I can't thank you enough.

Thank God for replacements! Cyndi has helped me with so much information! Greatly appreciate her!

According to my sister, this location was broken into and all her home possessions (including all the furniture for her and her three children) was stolen, her entire unit cleared along with 2 other units.

Very Nice People! Me & My Husband Paul Bentley Buy Auctions From This Location & The Lady we Deal with Is Very Sweet & Helpful!! The Management is Super Nice Too!! They gave us an Extra Day to Clear our Items out!! We will Definitely come Back Again!! :) You Guys Rock!!

You better hope Alex is there because I don't think you will get better service unless it is from him. Everything else as far units and pricing is fair. Don't have much to compare it to.

Kisha and Cyndi really helped me. 100% would recommend.

*For Eva* Eva did a great job helping me inspect my unit and complete my contract! She was very informative and thorough and she followed up with me later in response to one of my questions. Great job Eva and thank you so much for a great experience! Mark

For my boooos

So, today I had to stop by Public storage to address an issue with my account and reserve another unit and I must say the customer service was on point. Cyndi was amazing. She served me with a smile and answered every question I had. I really do appreciate great customer service. Thanks Cyndi

Lady at the front desk was rude and extremely unhelpful. Would not recommend this place. 0 stars

Cyndi was so great and helps us to find right size storage and explained things very clearly and effectively. I would strongly recommend the service.

Cindy at public storage - Smokey road went above and beyond explaining about storage/ supplies. she is the best..

Cyndi was super helpful and friendly. Very clean facility..

Cyndi was wonderful informative. Great company representative

Great customer service

Really good service from Cindy that took the stress out of storage shopping.

Cyndi was polite, informative, and our acquisition of a unit was smooth and trouble free. We recommend this great location for the clean and secure environment...thnk u cyndi for a great job!

Cynthia was Tremendously helpful, knowledgeable and professional. She is truly a great asset to your corporation. Thank you!!

Cyndi was so nice to come in on her day off to help us.

This is a great place the person named Cyndi was really helpful and nice

I had questions about my account, talked with Jarod at the Smokey Row facility and he was very helpful - providing all the info & phone numbers I needed! I understand he’s new but was very professional and courteous! Best of luck to you Jarod!

Shelley is the most helpful agent that I have ever worked with at any storage facility. She was awesome. Paul

I’m dont typically use a storage facility but when moving into a new home, I stored my stuff here and while the storage itself was pretty standard, the customer service of their employee Kiegan I think his name was, was outstanding and that guy deserves a raise! In a world where people hate their jobs anymore, that kid seemed to be pretty pleasant! They need 10 of that guy!

Came in to look at a space to rent in the near future. Keigan was very helpful answering all our questions.

Very clean

Very pleased with my experience. Had never rented a storage unit before, so wasn't sure what I needed. Blaine at Smoky Row was extremely knowledgeable and patient as. I. was back and forth a couple times as to what I needed. He was very helpful in making my decision.

Gary has been nothing but great help from start to finish. Honest and professional!

Love Gary at the Smokey Row site. He was very helpful and informative.

Gary was great! Thank you for your assistance today.

Great deal with $1 for first month. Easy process to sign up online & use the app. Space was just what we wanted.

Huge THANK YOU to the Amazing GARY! Your kindness did not go unnoticed. You are the one and only reason I would return to this facility

I have been treated so well every time I come to pay my bill. One time I was a couple of days late because I was on vacation and Blaine took the late payment off my bill. He is very professional.

Gary is a great and wonderful guy. He really help me with my storage and I just like the place. I wish he would stay at the place all the time. Thank you so much Gary

Gary helped me tremendously and was very kind!!!!

Charlesha Give us great attention and was so helpful! Thanks

I received a notice of rent increase. 40 dollars per month. 10 x 10 unit from 108 to 148 per month. Outrageous. I have been a loyal customer since they bought the property from Cardinal storage.Forcing the good customers out due to greed. I'm moving to a place down the street 10 x 15. larger unit. For less cost. Greed. 11-20-21 update I put my in notice to move out because of raising my rent from 108 to 148. Today I look online and my 10 x10 u it is going for 121 a month. Really ?

Used this Public Storage facility for about three months while we prepared to sell our home. It was clean and easy to access. Staff was helpful and knowledgeable.

Hema was extremely helpful with all of my questions and helped me find the right unit for my needs.

Hema was very very helpful! This is my first storage unit I’m moving here In 2 weeks and he really did a great job in making this part of my move much less stressful!!

Secure

Nice service Mandy taking care of me she was patient

Hema is awesome and helped me out so much. I had never had a storage unit.

Smokey row location is on of the best location in the fleet of public storage facilities. Love the one on one attention that all the employees have gave so far!!

I wasnt GOING to leave a written review, but I saw that someone was paying attention, and that's the extra mile for me. Because if you check to see what people are saying about your place, you care. Left my MC there for several months. Facility itself was clean and easy to get too, as well as easy to access. The new app driven gate opener if pretty fantastic. I only dealt with one person there, and he was polite and attentive. I would rent here again over the Uhaul place.

Snow removal is not just for driveways. The entrance doors to the buildings were not cleared....i had to shovel and break ice to open the door to get in the building.

This was meant for Industrial, the other Powell location, but can’t delete it.

I was greeted by Lisa R. and my questions were answered regarding rental options and if I needed to move out what my options were. Thanks for your time.

I needed to transfer to a smaller unit and Lisa R. was able to help out. She hooked me up with what I wanted and saved me money in the process. I appreciated her help and friendliness.

Great experience. Blaine was very helpful and accommodating. Nice job!

Quick, friendly, easy experience!

Blaine was very easy and helpful

Dude helped but over charged me and was creepy. Just being honest. He was suppose to show with his wife but came alone instead.

Great experiance with the staff. Facilities are super clean.

Cory and Holly are simply the best. Working as a team and providing awesome customer service. Cory made sure every detail was clear and understandable from the paperwork and through out the tour of the property. Thanks Holly for answering my follow up questions. I will recommend Cardinal Self Storage to all those who need the service. Thanks to Cory and Holly the company is very lucky to have you as employees.

Friendly service and fast setup. Managed to get a new unit in less than 30 mins. And schedule a free truck to move in my stuff!!

Holly w/Cardinal Storage was as professional as it gets! Absolutely above and beyond expectations, thank you for the best & easiest part of an otherwise difficult time moving!

I feel compelled to write a review about my wonderful experience at Cardinal Self Storage. Corey Bailey the property manager was extremely helpful and professional. Property and unit's were clean and very easy to access. Security is top notch! They even provided a large moving truck to move in for the cost of gas! Wow. Highly recommend.

I recently moved back to Ohio and needed a storage facility. I highly recommend this facility. It is clean, organized and the staff is off the chart!!!

Great experience. Perfect location, easy sign up, easy access and very safe! When taking me to see my unit, I got on a golf cart which was amazing because it was about 98° out! So nice, helpful and sincere

Well maintained facility. The office personnel were pleasant and extremely helpful.

Best storage facility in central Ohio. I have rented units twice over 2 years. Never a problem. Secret spaces. Friendly staff. Reliable moving truck. Clean! I trust the staff with my most valuable and irreplaceable possessions. Prices are far better than others.

I have rented space for 2 years. They are always available to answer questions. Once I was in my space and they came to check on me because I had set off an alarm.

We selected Unit 243 after consulting with the AWESOME OFFICE STAFF!!! If you need storage space this is the BEST place to go. It's clean, secure and accessible - I highly recommend it!!

Great facility and staff! Very clean and secure. Be renting for over 2 years!! P. Kobayashi

Been renting here for over a year and love it. Secure, well priced, and convenient. Great staff who is always willing to help. Will definitely keep my storage unit here for the foreseeable future.

Very nice clean storage place. The staff is very friendly. The are for storage is very secure.

CONVENIENCE, CLEAN, GREAT STAFF

Easy and a great deal!

Clean . Friendly staff and I recommending this place for everyone 😊

iv been using this stage unit for over a year. the staff is amazing they will work with you when need. always available to talk in person and on the phone i really recommend using them .

I recently relocated to Columbus and upon researching multiple storage facilities in N Columbus and found Cardinal to be the best price, best service and best facilities! A great find and highly recommended. Update 3.6.19: I've had a contract for 2.5 years with this business and still great. Auto payments, friendly staff, clean facility, secure.

I am extremely impressed by this facility. The staff has been very polite and professional. The facility is clean and well maintained. I feel safe when I'm there and that the items I m storing are safe. I'm extremely happy overall.

I took my first load today, but the one elevator wasn't working. I was told that the technician would be called to fix it, and I should come back in an hour. Almost two hours later I returned, only to be told that the elevator still wasn't fixed. So I ended up schepping my stuff, one item at a time, up a flight of stairs and through a maze of chilly hallways to my locker. Right now I'm home, medicated, with a horrible back ache. This is not what I bargained for...

The woman working on Saturday (I think her name was Beth) was very friendly and courteous, she took time to make our shopping experience delightful, the gentleman working Sunday was very nice and friendly as well , we were amazed to learn that you had a truck for us to use, which made moving much less stressful. Thank You and we would recommend your company to our family and friends. Bruce

People are friendly, prices seemed reasonable and the units are supper clean and exactly serves the purpose

Nice facility and excellent staff!

Place is clean and easy to drive in and out. Also they are so friendly . I recommend this place if you are looking to rent storage

Corey was great.

Great facility! Clean and secure, convenient location, with carts available at move in. Got a climate controlled unit quickly for a good price, and management was helpful and professional. Very pleased.

My belongs were safe and it was clean

Jim was great to work with. He showed me the unit to make sure it was to my liking and expectations, and he explained the contract thoroughly. It really couldn't have been any easier. Thanks Angie, and Jim for a great experience!

I was not able to find a storage unit that my boat would fit into (the unit I looked at was large enough but I could not align the trailer and truck to get it backed in straight). BUT Jim was VERY helpful in finding a unit that might work and helped when I tried to back my boat in. Facility is clean!

Have 2 storage units there. Inside upstairs. The place is clean. The people upfront are nice. I have had other storage units before this place the nicest.

Nice people and clean, well lit, secure facility

Nothing but excellent friendly service, Very clean and neat

This is an excellent facility that is clean and has very friendly and helpful people. Good Job... D Kuch

I've been with Cardinal since they opened and have been pleased. They're very pleasant and easy to deal with and even though I'm only in the office once a month to drop off my payment, I'm always greeted by name.

Very clean and very helpful, friendly staff! Been here aver a year and have no complaints! R. Church

I've only had positive experiences with Cardinal Storage. The staff was friendly and answered all my questions.

Friendly staff. Convenient location. Extremely well kept and clean! J. Wood

Nice facility but the 2 month intro rate is a scam (if you don't move in the 1st week of the month). Expecting other shady things based on this experience and the response.

This company just bought a Storage facility in Powell. Manypeople store their boats and RVs and trailers. I have been storing mind there for years. Suddenly cardinal comes and takes over the place with very little notice kicks us all out. Very little notice to try to find another place that's convenient to park my trailer. And their letter acts if I should be OK with this and locate another one of their facilities that's further away from me. It's not going to happen. And I won't do business with people that are so rude. I do not recommend them at all. All because they want to take the one trailer storage area in the area and turn it into climate controlled storage facilities. As if the area needs more storage facilities. What a joke. Just another developer with no thought as to what's going on in the community, or how it will impact people's lives. The city of Powell, has tried so hard to keep their little city without development in the old section yet they have no problem with more ugly storage buildings going up. Wonderful. Way to go Powell.

We just moved in last week and the facility is clean, lights are bright, and staff is friendly and helpful! Looking forward to a good experience!

Great place for my storage!

Cardinal is premier storage in Columbus. Friendly staff, clean facilities and always secure.

Our experience with Cardinal has been great. We are in the process of moving and staff has been very accommodating to our changing dates and needs.

We began using the space for the Worthington Kilbourne HS Band Boosters, and the staff has been courteous and helpful. The space and facilities are clean. They made the transition from our older facility very smooth.

Given another chance at a review I had to write one here. Cardinal Storage in Powell is a great place. Everything is well lit. They have a great and very helpful staff. I'm so very glad they took over and redeveloped the old storage place. I'm especially glad they're right across the street from me. Thanks guys.

Staff is great. Never thought i could have a good laugh with a crew at a storage facility. Always treat everyone with the most respect and awesome customer service. If there is an issue they will solve it. I have had my belongings stored with other places and its didnt feel as safe as cardinal! A++++ to Angie and Co. !!!